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Frontier Airlines App User Positive Comments 2024
Frontier Airlines app received 23 positive comments and reviews by users. Can you share your positive thoughts about frontier airlines?
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Frontier Airlines for Positive User Reviews
✓ Well designed, easy to navigateEasy to use app.Version: 1.5.6
✓ Great experience and easy too useEasy, quick and best price around for Florida flights.Version: 1.5.5
✓ First time using FrontierOverall pleased with the airline however communication issues resulted in is missing our flight. We were originally supposed to leave at 8:00am on May 12th to Miami. The night before I received an email that the flight was delayed until 8:45. It turns out when we got to the airport the flight was actually on time and we arrived at 7:15 (due to our Uber driver being late, not the airlines faut).. however we would have made the flight rescheduled time. We were told we’d have to rebook.. the desk agent was not helpful at all. We ended up booking a flight on our own online to Fort Lauderdale, which should have been suggested to us as an option. While boarding our new flight, I received a messages that our original flight was delayed till 9am... so we would have been perfectly fine sticking to our original flight plan to Miami. Very confusing and frustrating as we spent unnecessary money. Once on the aircraft, flight staff was very friendly and helpful..Version: 1.13.9
✓ Nice website but.It would be helpful if there was a way to deduct baggage instead of just add baggage for extra $.Version: 1.15.3
✓ Travel number oneUsed them before ...So are it’s been great.Version: 1.5.6
✓ Thankful for appApp is so much easier to do check in compared to email notification. All info is there at your fingertips. Very easy to use.Version: 1.5.6
✓ Great AirlineFirst Time Frontier Airline user and i am very impressed. Flights on time and comfortable and prices very reasonable. Will definitely be using again when I have to travel in the states..Version: 1.6.8
✓ Great serviceLoved our first trip with frontier . Staff were friendly and kind. Entire process was smooth and effortless . I will definitely fly with frontier again ..Version: 1.13.14
✓ BookingWhen booked my flight, there was flights available at a good time and not way too expensive. Thank you..Version: 2.0.4.2
✓ Rewards & Reservation integrated and overall low-hassle bookingsThe reward program being integrated with the general reservation system is nice compared to Aeroplan or Air Miles..Version: 1.6.8
✓ Very GoodFor a airline app this is the best one I’ve used! Checked in great and smoothly, tickets easy to find..Version: 1.15.3
✓ Why is it glitching out!!!!!I usually don’t have any issues with the app. Especially compared to other airlines, yet this past week Oct 20th, I’ve had to login via the website because the app keeps crashing. I called the 800 number to let them know, as this has been going on since Monday. To not avail, it hasn’t been fixed. I’ve had to go to the counter to retrieve my tickets. This is an inconvenience, as I have clear & TSA & I enjoy utilizing my mobile device to have my tickets handy. Fast forward to today Sat Oct 23, I’m trying to purchase 2 flights on the app. I get all the way to the payment only for it to glitch, close and completely log me out. I try it again. This time I can’t login it keeps glitching out. What’s really going on, help paying customers out. I’m not just casually scrolling and gazing, I’m trying to make a purchase. Please fix this as of now this exact moment 7:24 MTN time on Oct 23rd it’s not sufficient or operable..Version: 1.10.1
✓ LisaHave flown with this airline many times. Love the experience from beginning to end. Very professional. Never any problems. A joy to fly with Frontier!!!.Version: 1.9.8
✓ Only a 5 star so more people can see how bad it is! Absolutely terrible!Never fly Frontier, they have the absolute worst customer service and the app gave us an error which took about 30-45 mins in line to fix. Then, we had to go back through bag check and get our boarding passes, taking a total of around an hour and a half just to get our bags checked! Then, when trying to board our plane, they said the tennis rackets we were carrying were not personal items!! It was 2 tennis rackets in a bag, but because it was just a little too long they didn’t allow it, even though it is maybe 3 inches thick at max and couple feet long, it barely didn’t fit inside of the personal item check. Then, they charged us 100$ for the carry on! If I knew it wasn’t considered a personal item I probably would’ve just brought my big tennis bag instead of my small one. Frontier is hands down the absolute worst company i have ever had the displeasure of flying with. I would not recommend this airline to any person, as it is all trouble and a pain..Version: 2.1.6
✓ Slowest Most aggravating websiteI timed out. It would not complete the sale so I finally started over. That time it kept saying I was not putting my password in correctly. I have facial recognition and I had just used it successfully. Got a temporary password and it wouldn’t take the copied and pasted temporary password. Got a second temporary password. Would not take a new reset password. Tried 3 passwords before it would take one that was only a slight different from the first two. Finally in. This time it said I needed to pay for a new discount den. I finally just paid it. If I needed to renew Discount Den, why didn’t it tell me that the first time? I think this airline is a rip off and in the past when I have called for assistance I have only gotten a run around. This time I would have given up and gone elsewhere but I had already invested so much time, literally hours, to get when I needed to fly. I will be checking other airlines and if I can fly on another airline I will..Version: 1.13.4
✓ Great airlineFlight buffalo -Orlando excelent flight . Very funny flight attendant..Version: 1.5.6
✓ First time , hoping for many more!!We flew Frontier for the first time and have nothing but great things to say. Flights were on time, staff were great..Version: 1.7.2
✓ Can’t believe how inexpensive our flight will be!Site was a little complicated for canadian address as there were missing field for province and postal code but they fit on other lines. The club saved us almost as much as it cost on the first flight!.Version: 1.6.4
✓ Recent Florida flightI recently booked a flight for my family and myself and had read a lot of terrible reviews. I was very pleasantly surprised.i found the flight quite enjoyable especially for the cost and the staff were great. We would definitely fly Frontier again.Version: 1.5.7
✓ Smooth!The Frontier app is very easy to use, looks great and functions very well. I downloaded, setup, and logged in right before I was able to check-in for my boarding passes, there was no hassle, the app responded perfectly and I now have my boarding passes ready to go directly on my phone. This’ll definitely make traveling with a toddler easier!.Version: 1.7.5
✓ Great experienceI flew from SFO TO DENVER TO CANCUN and back the same route, all with Frontier and from the airline attendants to the pilots to the ticket counters were by far the best. No glitches except one thing 2 gate changes that wasn’t announced at the airport and my sister & I were sitting where the ticket said where we were supposed to board until I saw the sign that said a different destination. I had to ask and the person at the boarding section said it’s at a different gate I asked why wasn’t it announced, he apologized and announced it and he was very nice about, I had search for the other gate change. But all in all it was a great experience with Frontier Airlines I will go frontier whenever I’m able to. Thank you Frontier airlines.Version: 1.13.8
✓ San Diego to Branson round tripI took my first trip on Frontier Airlines two weeks ago. I have always flown USAirways, American or United prior to that. Well I was blown away by the service! I traveled to Branson, Mo and the plane was on time! I had requested wheelchair service and when we landed, the wheelchair and flight attendant were right there waiting for me! On the trip home, my friend went to park the car and then come back to help me. The attendants at the desk saw me standing by the door and came over to grab my bags and help me to the checkpoint! My friend barely made it back to say goodbye to me! We left on time and when we arrived in San Diego, we were early. Again the wheelchair and attendant were waiting for me. I have never had such a smooth flight with such nice people helping me! I plan to fly with them again real soon!💕.Version: 1.9.9
✓ Dislike frontierFlying because it’s the only option. Rating has nothing to do with app. I hate the “upswell” tactics of frontier beyond belief..... here is an advertised cheap flight.....oh you expected normal accommodations like a carryon bag and picking your seat at check in.....that’s going to double your cost of ticket and that’s only if you buy it in a bundle with a checked bag.....check your bag now or get charged more.....we are military and per info on the site get all of that stuff for free....even after opting out still being prompted really really grinds my gears.....I said no. In so frustrated that frointier is a budget airline and really after you buy normal accommodations it’s maybe $20 than delta aa United. It bothers me that the customer base is built on a lie and then charging what a real airline is for 2nd rate service. /end rant.Version: 1.6.7
😕 Frontier Airlines Negative Reviews
