FishTrack - Charts & Forecasts App Negative ReviewsSurfline/Wavetrak

FishTrack - Charts & Forecasts Negative Reviews

4.6
4.63623 star

Total 55 Negative Reviews

FishTrack - Charts & Forecasts App Complaints & User Negative Comments 2024

FishTrack - Charts & Forecasts app received 55 complaints, negative comments and reviews by users. Have you ever had a bad experience using FishTrack - Charts & Forecasts? Can you share your negative thoughts about fishtrack - charts & forecasts?

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FishTrack - Charts & Forecasts for Negative User Reviews

Inaccurate and DangerousDangerous! I have used FishTrack for the past 3 years & just thought the forecast was wrong so often because it’s Mother Nature & unpredictable. I started noticing last year that me and a charter captain I know we’re getting totally different forecasts for the same area. We noticed it again a few weeks ago & I started trying to contact FishTrack. I got a couple very dismissive replies, and nothing since I sent screen shots of two totally different forecasts for the same exact area from mine and my friends iPhone apps. Not only is this very disappointing but it’s actually very dangerous since we fish offshore & rely on forecasts to make sure it’s at least safe. I Love Fishing & would look at the FishTrack forecasts every day about 5 times a day thinking I was looking at good data. It really bums me out that it’s totally unreliable..Version: 2.0.7

Fish trackVery poor app doesn’t load properly very poor picture quality.Version: 2.1.1

It’s never up to date with its photos, also the take them at the worst timesIt’s never up to date with it’s uploaded images, for instance at 1500 hours you might get a updated image from 0800 hours. Also takes images at the worst times.Version: 2.0.7

Not for meHeaded offshore on a two day marlin trip the other day. I saved 2 images on my ipad. When i got offshore with no cell service, the app doesn’t load the saved images or even open fully. The thing just did nothing. When i got in cell service it finally worked. Rather worthless to me. Im glad I only subscribed for one month, which is to much. I will not be renewing..Version: 2.0.10

It’s okFor the price of the app you would think it would be a lot better at off shore temperatures but we have found it to be quite off like 2+ c over or under and when chasing the big one it needs to be a lot better for the price. We only use it to check the swell and wind. Dose pretty well at that but can find cheaper apps that do the same thing.Version: 2.0.10

Couldn’t even see the appI downloaded the app and couldn’t even get in to see it. It requires a login but wouldn’t let me create one. I don’t know if there are specific password requirements, but I tried several different passwords for a few minutes to no avail..Version: 2.0.10

BoloSigns me out all the time friggn annoyn.Version: 2.1.1

App won’t accept loginApp won’t even accept my login email and password, which I use everywhere else..Version: 2.0.7

Garbage and doesn’t functionI’ve paid for a Premium subscription now for a few years, just over a month ago parts stopped working, the temp and weather which are the two most important functions to me. I pay this subscription all year to pretty much use it the last 3 months which it has. Will be cancelling now and going to Ripcharts , very disappointed.Version: 2.0.7

Wish I had my money back this app is terribleThis app is so bugged up it definitely doesn’t work on any of my apple devices I would love to know how to cancel and get my money back this app is absolutely awful.Version: 2.0.7

ReviewWould rate higher if the cloud free was updated daily instead of always 2 days behind as a premium member..Version: 2.1.1

Quit workingDoesn’t show surface temps or wave periods..Version: 2.0.7

How do you make it workGot the app, went with the premium package And NOTHING!! All I want are the directions of the tide ebb and flow??????? How do you get the app to actually do anything????.Version: 2.0.10

Unable to create accountWill not even let me create an account. Completely uselessness app.Version: 2.0.7

App doesn’t function4+ years of subscriptions at $80 yearly and the app isn’t working any longer..Version: 2.0.8

Pay us suckerIt’s all shut down with no functionality unless you pay.Version: 2.0.7

Not workingIt’s not working after getting premium. What’s going on?.Version: 2.0.7

NonexistentI can only speak about the NE maps available. I find that most of the time there is no imagery to view. I understand about cloud cover. But Rutgers has imagery and it’s free. Plus the fact I am on the water 3-7 days a week in area I want to view. It will be a crystal clear day and still very poor imagery produced by FishTrack. I have installed my app may times like customer service tells me to do. Still no change. Customer service has no phone number to reach anyone. Just email. Don’t waste your money on this. I know of 3 other guys that feel the same way I do..Version: 2.0.8

StuckI’m stuck in Fiji Site not working.Version: 2.1.1

UnusableCrashes and can't open, rubbish once it does with out of date info. Not even worth its "FREE" price..Version: 1.0.1

Premium subscriptionI am paying for premium subscription and currently 7-day forecast is not available to me. So far didn’t get a response on my question. Alex.Version: 2.0.14

Renew?I fish out of St Aug Fl doesn’t seem to give me any good pics because the break in my location is not good when I try to download a “latest pic”. I might be doing something wrong. I asked for support but have no fix yet!.Version: 2.0.3

MattUseless app it will not load it kicks u out of the app and u can’t sign in and make a free account.Version: 2.0.10

Use NASA Worldview for freePaid $79 for my first year. As a professional guide I used this service with decent data. At this price you can get better data at NASA Worldview for free with infinite flexibility. Guessing this review will soon disappear. Sorry just being honestly.Version: 2.0.7

Billing disputeFish Track billed me for service but my account is not accessible as their change password function is not working. Hence could not cancel service. Tried their support function; got a 404 error. Was seeking some evidence that I have a contractual obligation. However they seem to have found a way to hold off Capital One my credit card issuer FT said check the IPhone for subscriptions Don’t see any at all. Zero. Nada Surfline is an associated company and has also billed me for a surfing service. I do not surf, have never surfed and have never subscribed to their service. All of this smells badly rather like rotten fish Suggest you AVOID.Version: 2.0.14

Free Trial AppApp didn't work after the install and it turns out that it is a free trial version that expires after 7 days. They claim it will then continue working as a reduced function version but as it didn't work after the install it's hard to say. I can't recommend the app if it doesn't work...I think that they should inform users before it is downloaded that it is a trial version etc. personally I detest sneaky marketing like this. If a company can't be honest and upfront then I won't deal with it. Fixing the app install is a high priority if they want people to ultimately buy it but no price is indicated either..... Double sneaky and another big negative....Version: 1.0

No way I’m paying for this…The bathymetry is terrible..Version: 2.0.11

Please don’t subscribe.The application was working fine when I subscribed for one month sometime back. Later I subscribed for one year premium service and after two days some of the features (latest sst and chlorophyll) has ceased to show when the cursor is moved to points on the map. When the issues were sent via email, support team responds like once every week and ask almost the same question every time “can you please point out specific issue to us”. I have sent detailed explanation of what is going on and stll they don’t seem to care. I even requested to let me know if I would continue to get the premium service till the day of expiration of the current subscription even if I unsubscribe now. Still no answer to that too. Very bad customer care..Version: 2.0.6

Worst app ever purchasedDon’t waste your money the level of professionalism in the background compare to competitors is not even compatible..Version: 2.0.14

WeatherAs soon as i click in the weather it shuts the app straight away.Version: 2.0.4

Does not work at allPaid for premium to access depth and current overlays for the PNW region. They don’t work at all. Waste of time and $. Do not buy this..Version: 2.0.10

No info for Gulf of MexicoNo info for Gulf of Mexico.Version: 2.0.6

BetterThere better and easier app for this.Version: 2.0.7

2 starExpensive app. Never up to date on time.Version: 2.1.1

San PedroToday water temp confirmed at 59 degrees. App stated three degrees warmer. Accurate information critical..Version: 2.1.1

YeamynHelps identify SST & Current very well. 👍.Version: 2.0.7

SubscriptionsThis company tries to push more apps for you to pay another $100 rather than fix issues they have with the app you purchase..Version: 2.0.14

Worst SST app everThis app has the worst satellite shots for ocean temps and never has any shots that show chlorophyll levels. Other competing apps show temp and chlorophyll when this one has nothing..Version: 2.0.7

FishTrack temp and depth problemTemp and depth is frozen and do not changes.Version: 2.0.7

PoorVery very patchy..Version: 2.0.0

Old dataAfter paying considerably for the app, I was disappointed the data for temperatures and chlorophyll etc were always 2 days old which meant it was pretty useless for when I wanted the up to date data before I left the dock. Sydney, Australia..Version: 2.0.7

Not happyI live on the west coast of Florida and it shows me the east coast when I pick my current location.Version: 2.0.8

New account problemsI am unable to create a new account. It seems there are password parameters that must be met. But, the software doesn’t tell you what they are. I tried to create an account for 5 minutes. It wouldn’t work...I deleted the software and left this review so programmers would know why..Version: 2.0.10

Poor image qualityNot what I expected. Joined premium and the Florida Keys are poorly covered and image quality is poor. So far I would not recommend this app for those looking to have an edge up on finding current and temperature breaks..Version: 2.0.7

FishTrackI subscribed to Premium, it isn’t loading..Version: 2.0.8

Very disappointedBeen using the free version and the functionality seemed great to get temperature data in the locations i target. As the free data is not current it was not useful and i subscribed to the premium service. I expected to see current temps but the data was still 24hour old. I assume this is as current as it is being released by NASA as it matches the data age on other sites. What made the app useful was the handy feature where one can see temps by location when moving the cursor on the chart. However this seems to be broken since i subscribed and thus rendering the app totally useless for me. Attempted to get a refund but no luck only promises that it will be fixed in an update which never happened. So i burned close to $150 on a yearly subscription on this app that is totally useless..Version: 2.0.7

PremiumI pay for premium but can’t see the 5 day forecast.Version: 2.1.1

Hit and missUnreliable, everyday you log in is a lucky dip to whether you can access the data or not. When it works it is great, however it’s common to log in and not be able to view the contents of the app due to bugs..Version: 2.1.0

Basically UselessI’m a spearo and have tried using this app for a number of years for the chlorophyll charts. If you are lucky to get updated charts on the same day, there’s a good chance the image will contain missing or false data. This app is a joke. How hard can it be to ensure on a clear day that the images are uploaded in a timely and accurate fashion. Best go with ripcharts if you are chasing reliable chlorophyll charts..Version: 2.1.1

HopelessJust hopeless- do not waste your money. F bites.Version: 2.0.12

Nothing is FreeDownload, Register, Find Location..... Zero Info... Go Premium for any information. Cookie cut app idea, make your millions..Version: 2.0.7

At a costAverage.Version: 2.0.7

True color issuesSince Jan 14th, I have been unable to see true color images. I have emailed back and forth with customer support at least 10 times and nothing is being done to resolve it. I’ve tried uninstalling and reinstalling the app. I also opened the app on another device to make sure it wasn’t just my device. This app is no good to me with out true color. I’m wondering if anyone else has had the same problem..Version: 2.0.7

SorryThis app ain’t working. I paid 15$ for the premium card and it’s not loading anything.Version: 2.0.7

AwfulI’ve paid the subscription for two years and it is extremely disappointing. DO NOT SUBSCRIBE 1. Latest temperature diagrams NEVER have updated info 2. Currents have been the same every day I check them 3. Chlorophyll what a joke 4. Only somewhat reliable water temperature info is from 2 days ago Seriously please do not get sucked into this scam I’ve written to them several times explaining my issues and they have blown it off now I need to make sure no other fisherman gets taken advantage of..Version: 2.0.7


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