- 85.7LEGITIMACY SCORE
- 90.2SAFETY SCORE
- 4+CONTENT RATING
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ULink Money Transfer App Complaints & User Negative Comments 2024
ULink Money Transfer app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using ULink Money Transfer? Can you share your negative thoughts about ulink money transfer?
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ULink Money Transfer for Negative User Reviews
✓ Worst money transfer serviceI have submitted all the requirements they requested 4-5 days ago n they have not even responded. Then I went on chat several times n they don’t respond for more than an hour. When they respond I am not looking at the chat screen. They play tricks. I am sure everyone will have the same problem. Check it out. They need to be more transparent.Version: 4.5.0
✓ Absolute disappointmentI have been waiting for a refund for almost a month and they are calls and emails thousands of times no one gives me an answer only that my refund will be processed and so they have me since May 20, I have already sent a statement, letter from the bank, message from themselves where they cancel the transaction for no reason and extract the cash from my account !!! I think this app steals your money, how sad 😢.Version: 4.8.0
✓ Company that seeks to steal your confidential dataDo not use this app, little by little they ask for your personal data until they ask for the most confidential data so they can steal it from you..Version: 5.0.30
✓ BAD SERVICEI have two-fourweeks trying to send money to my family, my first transacction they canceled it because ON my part I didn’t send the requirments that were Photo Id and bank statment. Then was waiting for my refund that took two weeks 😡 During that time I SENT MONEY again which I did indeed did send requirments and today I got an email that my transacion was cancelled didn’t say why so I called and they said they sent me an email saying that I had to CALL THEM to answer a few questions but keep in mind my first transaction they never told me anything like that and I checked all my emails and spam NOTHING LIKE THAT WAS EVER SAID now i have to wait like A WHOLE nother TWO weeks to get my refund back😡🙄🙄👎🏻👎🏻👎🏻.Version: 5.0.21
✓ Family moneyTerrible service liars they just want your money to keep for a few days and make money of your money be aware of this horrible company. Their customer service is very BAD!!!!!.Version: 5.0.37
✓ ALERT FRAUD, FRAUD!!!!Please dont use this company, they are having solvency issues, I did a transfer more than two weeks ago, they never transfer the money, I cancelled the transaction for some reason they took my money, I got an email that my money will be in my account up to 7 bussiness days. The time is up and the money is not in my account. I called them 7 times and they keep telling me the money will be in your account by tomorrow. Please save your money. DON’T USE THIS COMPANY..Version: 4.7.6
✓ Waste of timeI sent money once to mexico everything went smooth the second time they had a promo i sent money again now they asked for id bank statement income proof sent everything waited 3 days for them to tell me that my account was locked/closed and my transaction canceled if you want to wait 3 4 days for them to have your money then return it to you with no explanation go ahead waste your time.Version: 4.7.7
✓ Physhing site.I wanted to send money to my daughter in the Philippines urgently. They took the money from my account and the receipt said it would take three days. I emailed them asking why it was going to take so long as I has paid for express delivery, they then said in reply: In order to proceed with your transaction, and avoid any delays in the payment date, it is necessary to contact you by phone, and that the following documentation is shared: ID Picture- Image of both sides of the ID. (Not scanned nor copy) Screen shot of your Online banking account, where your name and the transaction created with us is visible. Most Recent bank statement from your payment method on PDF file. Selfie picture: holding your ID. Proof of income. (Last 2 pay stubs). This is through a MEXICAN Bank, USE THEM AT YOUR OWN RISK..Version: 4.4.2
✓ Ladrones, thieves, scammers, fraudThis company is a fraud, I do not recommend sending money, they take the money from you and then they do not want to return it to you, they make thousands of excuses and, apart from that, they ask you for a lot of information, nor do the police ask you for that much and the customer service is terrible, do not spend your money Money and apart from that, the shipment arrives very late. Bad application. I prefer Remitly. That never happens to me with them. They are also very kind when it comes to responding, and they give you a solution..Version: 4.9.3
✓ No integration with password managersTried to create a new account in both app and website and cannot use password manager to generate a secure password. Right click is disabled in website..Version: 4.6.7
✓ Do not useI do not recommend this app. They canceled my transfer and suspended my account - on the first use - for no apparent reason. Trying to get a hold of someone to give me an explanation has been impossible. Save yourself some frustration and use a different money transfer option..Version: 4.5.1
✓ Incredibly slowMy 4 days money transfer is taking more than a week, they al ready took my money and i still not receive my money at my bank at the destination country. Apparently too good to be true..Version: 4.7.7
✓ My account was suspended after my first transactionAt first it seem to be a great app, but my account was suspended after my first transaction, there was no previous notice. I was trying to login next day to see if the transaction was finalize, with the surprise that my account was suspended. I email the customer support and call different times with absolutely no response when I ask what was the reason for suspending my account. All 3 different persons that I spoke with told me I was not qualified to receive Ulink’s service even though I only made one transaction that was no finalized. I am still confused about it with no response from Ulink. Really bad experience..Version: 4.8.9
✓ I do not recommend this app.Because they cancel your account with no reason. When you call they take a long time and at the end they don’t help you at all. It has been 3 months and they still haven’t solved my problem.I will be looking for a better option.Version: 4.7.7
✓ Worst AppOne of the worst app, I have ever experienced. Many part of the app functionality doesn’t work. I don’t know why they have this useless app. I couldn’t even add my personal details. First I entered all details via browser, it asked for my details, email id, password etc., then while accepting terms, it asked to use the app, but then I need to repeat the whole process again. The app looks like a scam app. It asked for my address and after entering it it is allowing to continue to the next step.Version: 4.9.4
✓ Lots of questions!This site is either lacking in security technology or they like to make inappropriate requests of their customers. I was asked to provide bank statements, picture of my driver’s license (front & back), take a picture of myself with the drivers license next to my face... ridiculous! My money was being taken from my debit card. I’ve used other platforms like Ria and not had any problems! This process with ULink has taken several hours and they make you jump through hoops. Not worth the hassle!.Version: 4.6.1
✓ One of the worst!This app is just one of the worst! Although the rate is relatively okay, but the app itself is just bad! It always lags, and logging in is always an issue! I pretty much have to keep on uninstalling and reinstalling it over and over again. On top of that, most of the customer service agents are rude and aren’t helpful most of the time. I hate this app..Version: 5.0.21
✓ ULink horrible customer supportI have been trying to figure out if my mother can go pick up the money I sent but I get a response and then they don’t respond for a while And I have been at it since 10:00 in the morning and have had no luck solving my problem.Version: 4.6.5
✓ TRANSFER WAS NEVER DONE, BAD CUSTOMER SERVICEI transfered money from USA to Mexico and the money was taken from my account , it’s been a week and I haven’t received it. Got an email to confirm the transaction asking me to call customer service, they responded and left me on hold for 6 min. Now I got an email that my transaction was cancelled and my account suspended. I waited 4 min to get someone from customer service to answer, after 10 min they told me it was cancelled because I never contacted them to confirm the transaction and that my money will be in my account after 5 days..Version: 4.8.2
🙂 ULink Money Transfer Positive Reviews
ULink Money Transfer works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ULink Money Transfer.
⛔ ULink Money Transfer Problems
