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SeizAlarm: Seizure Detection App Complaints & User Negative Comments 2024
SeizAlarm: Seizure Detection app received 64 complaints, negative comments and reviews by users. Have you ever had a bad experience using SeizAlarm: Seizure Detection? Can you share your negative thoughts about seizalarm: seizure detection?
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SeizAlarm: Seizure Detection for Negative User Reviews
✓ Not greatNo information so complicated.Version: 5.53
✓ Did not detect seizureThe idea of this app is great, it did give me peace of mind knowing if my daughter did have another seizure that we would immediately be notified, except, we weren’t. Fortunately her dad was with her but we both quickly realized that no alert came with her seizure. As much peace in mind it brought initially doesn’t matter anymore, just like the disease, there is no peace of mind. No point in having the app if it didn’t detect her seizure..Version: 5.51
✓ None UK friendlyWould of been a really helpful if this app worked in uk, only sends emails here but to be able too send a text alert would be better.Version: 2.00
✓ Does not alarm on phone.If you think the very good alarm sounds you configure to play in the App will be made on a phone that a parent can monitor, prepare to be disappointed. They play on the watch itself, which your child will be wearing across the house somewhere. You’ll get a phone call from god knows where, so I hope you don’t screen your calls/texts, or worse, god forbid, accidentally set your phone on silent, or activate sleep mode that turns off notifications. This does not make any type of emergency or uniquely identifiable sound or alert on the phone itself. We are a still using it—we’ve now invested hundreds of dollars into the hardware, but underwhelmed by this discovery. I’d have thought a push notification would have been sent to the phones of contacts to set off unique unsilencable emergency alerts, at least as an option. That is not the case..Version: 4.5
✓ Ineffective badly coded appFlattens the battery on my Apple Watch series 3 which I gave to my granddaughter. The watch is fully functional and I been using for 2 years without any battery issues for the apps I use. No way it should have died in the middle of the night when the battery had 54% charge left.Version: 5.01
✓ Very disappointedWe use the seizealarm app which is used with an Apple Watch and phone to detect seizures for my 12 year old daughter. I do not know what has happened with this app but I would definitely no longer recommend this. My daughter had 2 prolonged tonic clonic seizures one of them nocturnal and also a third partial seizure on Friday with high heart rates as she was hooked up to a monitor in hospital so we could see her heart rate was high and it didn’t pick up anything not one of the perimeters that were set went off even though they were exceeded. I emailed them with screenshots of her settings and they asked the usual was her watch on correctly etc etc and we increased the sensitivity to maximum of 10 (it was already set to 7) and now the app is ringing us and texting us none stop and draining her phone and watch battery. She was just sat next to me doing absolutely nothing and her heart rate was fine as we checked her watch and it rang us 3 times requesting help for her. This is now as you can imagine anxiety inducing and it’s very clear it doesn’t work at all. Very disappointing..Version: 5.21
✓ Set upConcerned it has not been set up correctly. This is a major concern..Version: 5.01
✓ Great concept, lots of bugsI absolutely love the concept of this. I have POTS and Epilepsy so I set my heart rate alert to be over 130 as my normal resting rate is in the low 100s medicated. I have so many false alarms every day and despite me hitting the false alarm button, the alarms would not shut off. My emergency contact kept getting calls and my watch and phone were going off while I was driving. It was extremely overwhelming and unsafe. There needs to be a better way to dismiss the alarm BEFORE people are alerted and worried. Just a simple button right there! If there is one, it did not work at all..Version: 5.20
✓ Does not work from a hole in the groundHave paid for a one year subscription for this useless app. I bought an Apple Watch for the sole purpose of buying this application so I could have a seizure detection app and didn’t have to walk around with a life alert necklace because I’m 27 and was embarrassed. I’ve had countless seizures with this thing on ... no detection. I wore it in an epilepsy monitoring unit in a hospital where I had over 15 seizures in one day ... not a single one was detected. I wouldn’t waste your money.Version: 4.01
✓ Doesn’t WorkDownloaded this for my husband, who was recently diagnosed with epilepsy. Just the other day, he had a tonic-clonic seizure, during which he fell, hit his head, had significant movement during his seizure, and had a heart rate spike of 126. Despite having the app on his Apple Watch set to the most sensitive levels (with a heart rate notification of 116), no alarms went off and I never received any sort of notification whatsoever that he was seizing. Unless I’m missing something, that renders this app entirely useless..Version: 5.53
✓ Expensive and didn’t work.This app is expensive. I also find it difficult to set up. The guidelines provided for what customisable settings are available is unclear. The app is registering numerous false alarms and sending out alerts to my carer therefore, I have to reduce sensitivity to minimum and/or turn off monitoring so now I am not sure if it is going to work when I actually have a seizure. It has used up all the battery in my watch. Definitely not worth the money, I don’t have confidence in it. It is a good idea however and it would be great if a robust working version of this app could be developed..Version: 5.53
✓ TerribleHad a seizure while wearing my Apple Watch and iPhone in pocket, heart rate in the 150s and it didn’t alert at all. I looked through my data and saw my heart rate in the low 40s to high 140s multiple times and those are way below and above the parameters I set it too on high sensitivity and again, for the entire two months I’ve been using this as a safety net it’s never alerted anyone about any of these things it was supposed to. Customer support didn’t help at all either..Version: 4.5
✓ Pretty good app but quickly became a nightmareI just downloaded the app so we could keep track of me and incase an actual emergency it would let someone know. After setting up the app I was worried about it going off at the wrong time but I decided to give it a chance. I was in the car and the second I moved the alarm went off and I had to quickly disable it cause I didn’t know who it would call and I didn’t want emergency services to show up over using an app. So I automatically deleted it less than 5 seconds. I don’t hate the app It’s just not for me cause I wouldn’t want to get in any trouble over using an app and prevent someones life getting saved..Version: 5.01
✓ Alarming meThe app has worked great so far and is really reassuring when I’m home alone but I wish that it would alarm me whenever I accidentally hit the help now button. Because as everyone else was freaking out about me needing help I was sitting on the couch watching videos on my phone completely clueless. And if it does alarm I wish there was a way to make it more known to myself.Version: 4.02
✓ Disappointing.Alerted my family at random times when nothing was happening..Version: 4.02
✓ Using the sick to fill their pockets.I had big hopes for this. I need an app for my kid that recently started having seizures. However the price is ridiculous. This company is using the sick for their own greed. I am not getting this for the reason that my Apple Watch won’t fit on my 5 year old. But I wonder how many people have to get this because they have no choice. Shame on you..Version: 5.22
✓ Didn’t Even Get to Use ItApp on the watch will not sync with the phone app. Just spins forever. Not sure if that’s just a flaw with the free trial but certainly not paying for the app if I can’t even get it to work. Bummer - was looking forward to using this for piece of mind but will go with something else..Version: 5.51
✓ IssuesI’m kind’a reluctant too pay for a service that records a seizure 5 times when I add one record or messages with text missing in the buttons. It’s a good idea but needs plenty of work.Version: 4.5
✓ UnusableA good idea but it’s unfortunately unusable as it drains my Apple Watch battery. Not practical at all..Version: 5.01
✓ Don’t bother purchasing this appSo I am a bit confused when it comes to this application and looking at all that it does with in the App Store and it’s so called description of the app. When you get the app, it says that it’s free. When you sign up, you better look at the FinePrint especially those who use voiceover. It informs you that you get a two week free trial of the application and then have to pay for it. Why in the world would you get an app that supposed to be free and then turn around and pay for it? There should be two versions of the app. There should be a free version with in app purchases, then there should be a paid version of the application. I am very dissatisfied at what the developer is trying to do. You’re trying to get money for a free app and in the sign-up process you’re basically scamming people. In my opinion, this is not good business. Especially for those who have seizure disorders..Version: 4.01
✓ Battery lifeI was excited to get this app for my seizures! But I have nocturnal seizures and the watch dies even if fully charged when I go to sleep. I wake up and the watch is off. So this is useless since my seizures happen while I sleep! Will you be able to fix this problem!! I really hope you can. If not I will probably return the watch!.Version: 4.01
✓ Still needs some work/more optionsI find this app great , but because I am not the one wearing the actual watch there are some features that need to be changed :) If you could put the option of having a child wear the watch, allowing the false alarm button to be activated from the phone and the watch not just the watch, even the start monitoring button, so that we don’t have to be with the watch or wake the child up for a false alarm , that would be amazing! Also, the log area seems to need a bit of work, nothing seems to record properly.Version: 4.01
✓ Major questions!?Hello! I am confused when I select “start monitoring” on my Apple watch it tracks it as activity, showing I’ve been standing all night long?! Do I need to click “select monitoring” for it to pick up a seizure? Or can I leave that off so I’m not tracking a “workout” for 8hr while I sleep!? Excited to use this for peace of mind. Diagnosed with epilepsy this week after my first grand mal… I’ve been having auras / partial awareness seizures almost weekly for YEARS now. Update: I am no longer using due to activating fitness while monitoring, I track my sleep through my watch so I cannot leave this on or it won’t track my sleep quality, and quite frankly ruins every other metric on the watch (my calories burned is off by 500cal+, my stand hours shows I’ve stood all day, and have been working out all day/while it’s on… this defeats the purpose of an Apple Watch…). Somehow my watch can perfectly track my sleep (with an app!) without showing as a workout. Why can’t this app?!.Version: 5.22
✓ Danger!This app is NOT cleared by FDA and it falsely claims seizure detection when it has not been able to demonstrate safety of use or accuracy of detection to the FDA. There are two proven safe and accurate seizure alerting devices on the market, Embrace by Empatica and Speac by Brain Sentinel. While no alerting device is 100% perfect, The FDA has done MUCH more extensive testing than any person reporting a review, who may be largely employees of SeizAlarm. FDA clearance reports are publicly available. Also the other devices have MUCH better battery life and many other nice features. Please do not trust your life to this non-validated device!.Version: 4.01
✓ DisappointingI subscribed to this app thinking it would give my husband and I some reassurance but it was not suitable for me. Every time I rode my bike or took the dog for a walk it would trigger an alarm, even on the lowest setting and without the heart monitor. I requested assistance from support but they did not respond so I have cancelled and will look for a more suitable app for my needs..Version: 5.51
✓ Sensitivity LevelsNo many how many times I adjust the levels the alarm still beeps when it shouldn’t and I have to put it as a false alarm. I sent a request to cancel my trial before payments start but no response to my emails. They need to have a phone number to call for this reason..Version: 5.20
✓ Not bad butNot a bad app at all it's has saved me on a number of times. But if you have an issue like I did I had to uninstall the app and reinstall it and now it says I've not paid for it. Not restore purchases on the app either! Update - no I will not got in touch it's been way too long I've wasted so much money on an app that never worked correctly. It seems to me this company is a money grabbers. Sorry to say I am using a much better app then this one. Surprising its taken so long to get some type of reply to my review. So I am happy to reuse it and re edit this app with a full refund but won't do anything else till that's been done..Version: 2.10
✓ Wouldn't even openI downloaded this app due to my medical problems including seizures and it opened where I could join the app then nothing. It wouldn't even open. So they have my personal information then shut down..Version: 2.00
✓ Seizure Alert Function ProblemsI currently suffer from seizures through the night. The Seizure Alert doesn't keep on working for long periods. Would really need app to keep on working for the whole night to get the best protection possible. Other app functions work well..Version: 2.01
✓ Drains batteryI would not recommend this app to anyone. I wish I could give it a better review. I am epileptic, I have an alert service animal but I wanted this as an extra line of security. I have a series 5 Apple Watch and I went to bed with my watch at 73% and I woke up to a dead watch. That pretty much defeats the purpose since mine are nocturnal mostly. Wish I hadn’t shelled out for the whole year because now I am out all that money and I have an app that is basically useless to me. Would not recommend if you want your series 5 to last more than 4 hours with it running. Live and learn don’t pay the year because then you lose a lot more money!!! If you are going to use this for nocturnal seizures DON’T!!!.Version: 4.02
✓ Doesn’t workZero notifications from apple watch or phone when seizures happen.Version: 6.0.3
✓ DisappointingBought this app to give my adult daughter more freedom. Not once in the last six months has it gone of when she has a seizure even though her arm shakes. Her emit pad in bed goes off but not the watch. Yet, if we change the sensitivity at all it goes off when she is walking briskly and moving her arms, etc We have had several false alarms. It’s lot of money to pay annually and no positive results..Version: 4.01
✓ You should be ashamed of gougingThe price on this is not affordable for some of the people who would benefit from this. I know you’re going to reply with a canned response that it’s cheaper than wearables, but difference is, insurance can pay for those. $150 a year…really? Make it affordable and help save lives and not make it about extracting as much ROI from customers as you can. At the very least, work with organizations like the epilepsy foundation to bring this to those that may not have the money yet could benefit from this..Version: 5.22
✓ Kills battery life!!! Terrible for overnight monitoring!!!I chose this app because it seemed like the best one for tracking seizures overnight. (Many are for monitoring but you have to start the minute when you have an aura, which I don’t have.) Unfortunately the battery would barely make it through an entire night. I would charge to 100% at midnight & wake up at 6am with 8% left & the app off. When I emailed - multiple times!!! - I was told to turn off all background app refresh settings. I was also told to turn off heart rate monitor - which the app is supposed to monitor. I was also told to turn off wifi - which was how the gps works, which is also part of the app. Doing all that, got me *still* barely 8 hours. And on top of all that, the connection to the phone - part of the app - would also drain the phone battery. I woke up a few times with an almost dead watch & an almost dead phone & the app off. The whole point - for me - was sleep monitoring & the app couldn’t do it. Honestly I don’t even know if it works. It only ever went off once on its own (not a test) & I was washing my hands. So I don’t know if I ever had a seizure. Did I not or did it not catch it? No idea..Version: 5.53
✓ Never worked correctlyI had multiple seizures while running this app on my Apple Watch and it never sent out an alert. It did, however, send out an alert while I was buying ice cream (my heart rate went to low) and other activities, like washing dishes, because of the rhythmic motion. After multiple misfires and non-fires I finally downloaded Inspyre. It hasn’t misfired so that is good, we shall see what happens with the next seizure..Version: 4.5
✓ Detect a seizure.I keep trying to renew my subscription for the month to month payment and it keeps saying that the month to month could not be found. How can I do the month to month payment when it keeps telling me that it can’t be found? I like this app. But I can’t wash my hands without it going off, I can’t put my phone in my pocket without it going off, put my phone down, pick up my son or toss and turn in bed. I like that when I actually do need help I can just press a button on my watch. It sends help signals without giving me the option to stop them or without even letting me know that they have been sent. I can’t walk fast without sending off a signal that I am having a seizure. How do I fix that????.Version: 5.21
✓ False advertisingThis rating is based on the misleading information on the description rather than the functionality of the app itself. A subscription is required for use of ANY functions of this app, not just the alert service. This is falsely detailed in the description. Since the automatic upgrade to version 5 it is no longer possible to use ANY functionality of this app without a subscription, not just the alert service as advertised..Version: 5.00
✓ UselessMy 12 year old had a clonic tonic seizure yesterday and the alarm didn’t go off..Version: 5.62
✓ Good, but drains battery.This app is very good. The problem is that it will drain your phone overnight, so if you have an early. Morning seizure you are out of luck. I’ve contacted the company a couple of times but they were not much help..Version: 6.0.1
✓ Kills your device quickly!I downloaded this and within 8 hours I deleted it. This drained my battery on my watch very quickly, and my watch was dead when I woke up and it usually last a day and a half. It can’t help me if it drains the battery so bad my device shuts off while I am asleep. I guess back to the old way that is fool proof. My husband watching, timing, and logging these things for me. Disappointed..Version: 4.5
✓ DecentI love the app and the peace of mind it brings my family. I wish they did have a choice for a lower motion detection. I have a toddler so constantly moving does constantly trigger the alarm causing me to have to stop and click “false alarm” quite often. I was able to get over that. I understand it may need to be more sensitive than I want just to be safe. My BIG ISSUE lately is the fact that I won’t even have the app turned on and it’s notifying the people on my contact list that I had a seizure. It’s happened multiple times. My emergency contacts now know to ask “false alarm?” because this has happened too many times. Great app. Great concept. Just please address this. I don’t want to have to delete it but I’m not willing to pay $15 a month for constant false alarms when the app isn’t even turned on..Version: 5.21
✓ QuestionDo I have to keep the app open at ALL TIMES for it to work? That’s very frustrating if that’s true. Can it not just be on in the background? When I click out of it I hear a loud ding, and get a message that says “background monitoring shutting down, restart app to continue.” Why is that? Please respond to let me know..Version: 5.22
✓ Such a shameGreat app but it’s far too sensitive for me. I went for an hour walk the other day with the setting set to minimum, the alarm must have gone off over 50 times so unfortunately I have had to uninstall it. Such a shame as it’s a great app apart from that..Version: 5.22
✓ Connection to Location Services Turns OffI liked the features and the fact that the Phone/Watch would pick up seizure activity, ie: shaking. However, when I tested it the app was not staying connected to the location services so my location was not sent to my contact. The developer told me to re-install the app. No luck! After over an hour on the phone with Verizon and then Apple it was determined to be a developer issue that needs to be resolved. Pointless for me to have an emergency notification system when I’m having a seizure if nobody can find me! I hope the issue gets resolved..Version: 4.00
✓ Bought it 1 day before a seizureMy wife was skeptical and we were deciding between this and a competitor but so glad we went with this. I bought an Apple Watch specifically to help if I had a seizure alone and the next day I did. My wife was alerted right away and called me and came right home. This app and watch give me confidence that is hard to come by with epilepsy. Any doubts that I had that it wouldn’t catch my seizures is gone. Never will I be without it again. It does drain the battery pretty fast but it shows exactly where you are via GPS which is crucial so that will improve with future Apple Watch versions and possibly updates. Thanks Seizalarm!!!!!.Version: 4.01
✓ Does not workHas not tracked any of my seizures and makes my watch die within couple of hours or less… very disappointing!.Version: 6.0.1
✓ Does not workWill detect a seizure by just me walking or goin up the stairs and is not accurate at all puts more fear in my care givers then peace of mind not a fan of this app at all.Version: 4.02
✓ It has potential…I live alone so I wanted something that would help me especially when I’m sleeping. I found this and decided to give it a try. I only used it a few times during one month. I was using the app on my Apple Watch 8 and it would drain my battery so much I would have to charge it twice a day. You’re able to adjust the sensitivity. The app does have potential. For the price, it’s not worth it..Version: 5.51
✓ Do not downloadThis app is a cash grab to take advantage of those with seizures , the app plays as if it’s a free app but reading the agreements they want to charge you a ridiculous amount for it . Not only will I not be using this app , I’m making sure to post this in every social media platform possible , this apps a scam.Version: 5.00
✓ Zaps Apple Watch batteryIt’s a fantastic app that gave us peace of mind, we were alerted instantly when my son had a tonic-clonic but unfortunately the Apple Watch app flattened the battery so fast we couldn’t justify the monthly charge when there are other watches that last 20hrs + I hope the software guys can find a way around this because it works well.Version: 3.00
✓ Drains battery in a few hoursBought a new Apple Watch for my son specifically to use this app. His first day using it and a fully charged (8pm) battery was down to less than 10% by 2am. Completely useless. I’ve wasted money buying the watch as well as the subscription fee! I was torn between this and embrace - really regretting my decision now!!.Version: 5.51
✓ UnsatisfactoryI love the idea of this app. But after it was working for 2 days for me, it has stopped working completely and won't turn on the motion sensor, the app just shuts down. I actually bought a iWatch for this app to give my family a sense of security and me some idea when a seizure is coming on since this is all new to me. Hopefully they update the app and soon :/.Version: 3.00
✓ Closing appThe app was working ok until tonight. I can’t monitor my son because the app keeps closing as soon as I open it. I have re started my phone and also uninstalled and re installed the app.Version: 5.22
✓ Too expensiveThe app has some really great features and would certainly provide some peace of mind for patients/relatives. But it’s just too expensive. I understand it has to be funded some way but it’s not affordable for everyone. Not good if you are unemployed or low on cash, especially in current times with the cost of living crisis. I deleted it. Would recommend if you are happy to pay the £14.99 though!.Version: 5.22
✓ Won’t let me set it upTried several times to set up an account. Just get a notification saying user not recognised. Won’t let me go any further than create an account..Version: 4.5
✓ Doesn’t workMy son had a seizure for another 15 seconds and the app did not register this from his watch—when I looked into it I needed a subscription (?) After setting up the subscription my son had another seizure in front of me. I cared for him—the event lasted about 4 minutes and the app recorded NOTHING. I literally watched this event happening and the app recorded nothing on his watch. So not waste your money.Version: 4.5
✓ Watch detects but not communicatingI’ll change my review but there isn’t a phone number to call and it’s kind of an important app for people, you would think you could talk to someone to help you. My watch is registering my seizures but it’s not communicating to my caregivers and they aren’t showing on the phone either. I live alone and specifically bought the watch and the app instead of empatica watch, but I’m giving this about another month and I’m going to another product. When i came out of my seizure and stopped the watch from communicating, that’s when my caregivers finally found out I had a seizure, 20 minutes too late, I then had a second seizure 20 minutes later, more of the same..Version: 4.01
✓ Waste of moneyI have paid to use this app for over 3 months. It hasn’t pick up one of the 7-10 tonic-clonic seizures I’ve had in that time, despite using it alongside my Apple Watch. In fact it has only triggered once, when I tripped while walking up my stairs. Complete waste of money especially considering I purchased the Apple Watch to use the app..Version: 5.51
✓ Won't let you cancel the trialIt isn't considered a subscription unless you're finally charged for it. I like that the one time I remember to cancel a trail of a subscription and it actually will not let me until they take 15 dollars from me. I expect this from a terrible game on the app store, not from an app that has to do with someone's health. I'm very disappointed..Version: 5.51
✓ Several GlitchesI find this app to be a bit glitchy and annoying. For starters, it is extremely over-sensitive and I find myself having to correct for false positives way too often even on the lowest sensitivity setting. I also noticed a glitch with my Apple Watch where my time asleep is being counted as activity/calories burned. I also can’t have my regular watch face on while in tracking mode (I have to use the app’s face, which doesn’t turn off at night so I can sleep). This on top of how horrible the effect on battery life is on both my phone and watch. I do really like the voice/read out message feature and the process for alerts. That being said, I won’t be able to continue using until some of the glitches (mainly with the activity tracking and battery) are dealt with..Version: 5.01
✓ Good idea but so expensive.If you have £150 a year to blow on an app then it’s great but I feel like a free version would really help most people..Version: 5.01
✓ Always going off for meToo many false positives to be useful to me. I haven’t had a real seizure in a year, but this app was going off 3 and 4 times s night as well as through the day to the point that my wife just stopped checking on me when the alarm would sound..Version: 5.22
✓ Update for version 6Hoping this will be updated for new apple watches?.Version: 4.5
✓ UselessRings me non stop, even when the watch is not on her wrist, inaccurate and anxiety inducing.Version: 5.21
🙂 SeizAlarm: Seizure Detection Positive Reviews
SeizAlarm: Seizure Detection works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SeizAlarm: Seizure Detection.
⛔ SeizAlarm: Seizure Detection Problems
