Kids App Qustodio App Negative ReviewsQustodio

Kids App Qustodio Negative Reviews

2.8
2.84445 star

Total 187 Negative Reviews

Kids App Qustodio App Complaints & User Negative Comments 2024

Kids App Qustodio app received 187 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kids App Qustodio? Can you share your negative thoughts about kids app qustodio?

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Kids App Qustodio for Negative User Reviews

Came her from tiktokSucks.Version: 180.45.0

Avoid at all costs.This is by far the worst app I have come across. I purchased this after having a similar poor experience with another parental control app. I read the reviews and was hopeful. The customer service is poor, email only, and response after 1-2 days with the only repeated recommendation of uninstall and reinstall. They did not obviously read the description of the problem, that I could not access anything in my sons phone as the app had locked me out of everything and literally nothing was accessible. Every time I reinstalled, it would operate approximately for 24 hours then the problem would start again. My request to be reimbursed was not responded to, feel like I have been conned. If I could have awarded no stars, I would have..Version: 180.31.6

TerribleITS SOOOOO BADD.Version: 181.12.0

This app is ridiculousDon't get this app parents. For the sake of your relationship with your child. I understand that you want to keep them safe but all your doing is creating trust issues. From experience during the time I've had this app, I have grown away from my family even more than ever. I feel like they don't trust me anymore. I can't open up to them because they would use, "its for your own good." or something along those lines. If you don't expose your child to the real world they won't survive. They won't know what to look for in a bad person or know how to protect themselves. If your child is having trouble understanding the real world or how life works then don't get them a phone. If you want your child to trust you then let them have their privacy. I know you will say, "but they are kids. They don't nee privacy" or, "they are not adults yet and don't have rights." or you might even say," well I pay for their phone bill so they don't have to." Those things I just listed are excuses. You only download apps like this one so you won't have to feel guilty if they get in trouble. Some problems ar fixable without your help. Sometimes they will need help and that is okay. I hope you consider this message and try to understand where your child is coming from. One more reason children like tech so much is because they grew up with it. It is second nature for them. So please give your kid(s) a second chance to prove they don't need apps like this one..Version: 181.9.1

BadTerrible app to restricted doesn’t let u do anything shuts my phone makes it unusable.Version: 182.0.3

Too controlledThis app disables a lot of YouTube content and makes many apps makes some apps make you do another age verification and privacy consent. Very troublesome, would not recommend..Version: 180.45.0

Not goodI dont think this app is good, you shouldnt be controlling your kids life and when they get to the age they have a phone, they should be responsible enough..Version: 182.8.2

Stopped workingThis app was working fine and then it stopped working. My child was still able to use her device after her time was up. I wrote to them and they attempted to help me, but this didn’t work. I have written to them several times since and asked for a refund also and no reply. I paid a year subscription and can’t use it..Version: 180.37.0

This app is worthlessThe connection when on a cellular network is always terrible. At home it’s so so, but as soon as the wifi drops or you go outside, boom, your connection is dead. This app barely does its job for the price. Go find something else.Version: 181.0.1

16 year old point of viewMy dad doesn’t trust me with my phone at all and takes advantage of apps like these to lock my phone down completely when he’s mad at me (in these scenarios, he’s just mad because he’s in a bad mood or something similar). it makes me really uncomfortable for my parents to have total control over my phone. apps like this have put me in dangerous situations because my dad locked my phone and left me alone or i got kicked out and needed to find somewhere to stay but i couldn’t because my dad locked my phone. for younger children i think its okay but for anyone over the age of 12, i think its unnecessary and controlling. my little sister is 11 and i think its okay for dad to control her tablet but for my sister (13) and i, its excessive and its controlling. please don’t do this to your kids, just build good habits with them and help them lead a lifestyle where they can control themselves and their habits instead of needing their parents to do it for them..Version: 181.0.1

Glitchy and creepyQustodio barely works half the time, with the time restrictions and website restrictions blocking websites that aren’t blocked. This app is for creepy parents who want to spy on their kids and watch their kids every move, and I think this is outrageous. Can’t people at least give children some privacy?.Version: 181.0.1

The app has lots of flaws and isn’t good on iOSAs a teen using this app, I have come to dislike it due to several reasons. I understand that the app has lots of limitations on iOS because of Apple’s privacy reasons, but the way the app blocks content and apps is just so bad. Instead of blocking apps, the app removes/hides every app that wasn’t pre-installed and disables things such as Siri, screenshotting, screen recording and the camera . One thing that has really coke to annoy me is the Qustodio VPN. Apparently, the servers are located in America, which is a problem for me who lives in Australia. Apps run 2x slower than usual and don’t load. On apps such as Instagram and TikTok, photo/video previews do not load as well as profile pictures. I’d recommend that the developers let you use the camera, screen record, screenshot and use Siri. It’s just disappointing that I got a phone because it had good cameras even though I can’t use them for only 10%-12% of the day. I’d also recommend that they improve the VPN feature..Version: 181.9.1

Horrible appCant believe this is a thing.Version: 182.7.2

Kids sideWorst thing I’m in middle of video and bof time done put 10/10 for effort! Also I know how to still play games though my time is up.Version: 181.9.1

I can’t use my phoneI’ve had the app for a while now. My mum downloaded it without my consent and didn’t say anything about the app even when I asked. For the first few months it was fine, yeah I had a screen time but that was it and it was ok but I’ve recently downloaded Snapchat (which I am old enough for by the way I’m a teenager) and within a week all of the restrictions on my phone have changed. I can’t use google for anything, I can’t use google classroom, every app that I have says that I have no WiFi when I obviously do. I also don’t exactly like the fact my parents can see everything I send my friends, there are some things that are private and I want them to stay private. It’s an ok app but very intrusive, I don’t really recommend because it’s turned my phone into a useless device that I can’t do anything on. If I try use google or safari it says it’s blocked for my own safety like what? I was just going to google some actor or the wordle for today. Recently I discovered they can monitor absolutely everything. I don’t think that this is the way to do things, I can tell when someone is a predator and I don’t even talk to people online anyway. For someone under the age of 12 I feel that yes this would be a good app but for anyone who is over the age of 13 no. It restricts them from everything, talk to your child, don’t install some app to do your parenting for you.Version: 181.10.4

It sucksWe hate it and I want it to go bankrupt.Version: 182.8.2

HorribleI hate it my mother has too much control over me I used to feel free and then she got this app I hate it and whoever made this app.Version: 182.6.2

🤬🤬This app is just creepy to be honest no wonder the rating is so low I thought my mom was actually sane but apparently not.Version: 180.42.2

Listen PleaseIf you are downloading this app for you child or children, I understand that adults want to have their kids safe on their phones, but if you look at the child’s point of view, the future isn’t going to be books, it’s going to be technology, so think, why are you restricting your child from the future and being happy and talking to their friends or watching their favourite celebrity after a hard day Thank you for reading.Version: 180.53.1

Questodio Refuses to WorkHello, as an Australian citizen, I can completely sympathise with the internet connection issues and whatnot, but I’m here to present an additional concern. Recently, I was able to use Questodio beyond the normal time limit. No, I didn’t use anything fancy or do anything special. I simply re-entered the app I was on and it continued to work. I’d like to ask why this is possible in the first place, especially since the main reason for Questodio is to prevent children from going over time limits. Now then, that might be okay, but the next problem is such a pain to me. The next day, I was simply unable to use the internet AT ALL. And I absolutely need the internet, especially when checking for train delays, schedule for the day, etc. Please fix this quickly :D Sincerely, A customer of yours.Version: 182.6.2

DO NOT DOWNLOAD OR PURCHASE THIS APPPurchased this subscription through this organizations website for my kids IPhones and IPads. Well one for IOS it does give close to any more protection or monitoring that the Apple software doesn’t already provide. So it’s basically worthless on IOS. I didn’t mind and wouldn’t have written it until today I wanted to make sure my card was not automatically renewed. When you access this organizations website. It is obvious that the site is purposely designed to keep you from easily preforming the task of canceling automatic renewal. They also provide no contact information for customer support and offer no option to remove your payment information. This is very questionable business practices. This app gets ZERO STARS!! Only have one star due just to write the review. If I can warn someone before they make this mistake my work here is done. Apple, I am sure you screen your app creators/business but hope y’all are aware if any customers make purchases outside directly from this organization everything stated above is poor/borderline fraudulent business practices..Version: 180.45.0

Just plain badI’ve had this app installed in my phone by my mom for not even 24hrs and i have experienced many issues such as seamlessly blocking my use of apps as i don’t have wifi or 4g, i know this is the cause as i have checked the internet multiple times and it’s working perfectly on every other device in my home. AND the fact i can so easily disable it and get passed the restrictions, as of last night my phone was “allegedly” blocked but i could still use my phone perfectly. this app have turned my phone in to a brick as it made it unbelievably slow and restricting. i would just recommend screen time which is free and way better than this mockery. not to mention it’s intrusive as it monitors texts, calls and even social media platforms.Version: 180.53.1

RubbishI’ve had Qustodio for some time and it’s caused a few problems similar to those I’ve seen in other reviews, although I understand they may have been updated in recent months. However, my main issue with the app is the VPN. Unlike most VPNs it doesn’t increase the amount of Netflix shows available but limits them (not because of rating issues but just because of the way it works I guess). This may be a small issue but when me and my dad decided we’d had enough of the app and I wanted my shows back it was impossible to get rid of! It didn’t matter how many times we deleted it the VPN stayed and so did the restrictions as well as the limited Netflix shows. I know there has to be certain measures in place to stop children deleting the app, but it just wouldn’t go away..Version: 181.6.1

NoCan’t get it off my phone now, and it’s 10x slower. I hope the creator steps in some legos.Version: 182.3.1

I want privacy.As a kid, my mom added this to my phone and can see my search history, what apps I have, and can put a timer on my screen time, it annoys me so much because it ruins my wifi since it turns off. This app is horrible for privacy..Version: 182.8.2

😭I found a way to get rid of the app without parents knowing.Version: 182.2.2

You ruined me and my parents relationship. Now all they care about is locking my internetI hate it.Version: 181.9.1

Just too glitchyWhile I appreciate the premise behind this app and the helpdesk somewhat trying to address the issues, it’s just way too glitchy. Resolutions are never reached. That said, I haven’t found a better app, so I continue to pay for premium service. I simply have to spend an exorbitant amount of time monitoring the app, watching it and waiting for it to fail. It’s one thing after another. Things that worked yesterday don’t work today. I update restrictions and they simply won’t sync to my child’s phone. I’m not saying there’s a delay, I’m saying a complete failure to EVER sync. You can imagine the frustration and tension this causes between me and my kids! The most recent issue is the VPN can just be toggled off on my child’s device. Sometimes it automatically toggles back on like it’s supposed to, but other times it won’t. We just went an entire week with the VPN being toggled off without us knowing. This is just ONE example of the constant, and I do mean CONSTANT failures. I’ve stopped reaching out to the helpdesk, because they just simply never have real answers..Version: 180.38.2

IPhone monitoringWe use Qustodio on our 4 year olds cell phone. Crazy, I know, to give such a young child a phone of their own. He’s actually had it since he was two because his birth mom didn’t have a phone at the time. We needed a way to communicate with her during her time with him. The platform did take some time figure and see how it works with iPhone screen time parental controls among other things such as usage of apps. Some things do conflict. I’ve spent A LOT of time trial and error on this exact topic. Even though the adults involved knew the app was installed, we knew that the phone was being used in other ways by the adult. The GPS seems to have gotten better recently. My main complaint since the latest update is that I can’t copy and paste into Works or export the data it collects anymore. This basically makes the app useless for us since we track trends of usage, etc. PLEASE! Make a function to allow data to be exported and I’d be completely happy again with the program. Right now, I am looking elsewhere though..Version: 180.41.0

DisgustingThis app is just plane evil. You have not even any privacy, even click the home button and your parents will know. This app can even read your text messages and social media posts which is incredibly disturbing. It basically turns your phone into a useless piece of junk as you cannot text with or call your friends. The company who created it is absolutely horrible, facilitating parental spying. You greedy pigs ruined the life’s of millions of children and helped overprotective and spying parents to spy on children just so you could make profits. I hope you and your owner can Enjoy all the money you made even when it is soaked in children’s suffering..Version: 181.2.6

RubbishI just tried to check where my daughter is. “Tampering detected”, so it is no longer reporting. Except that my daughter did not tamper. This has happened before with my daughter’s phone lying next to me. But tampering should not be possible anyway. It is a bug. I also get daily emails telling me “no activity detected” when I know for sure there was activity. And those are two of the many problems. I have cancelled my membership. I have no idea what I am paying for..Version: 180.41.0

How to deleteIf you are a teenager like me and don’t want it on your phone go to 1 settings 2 search VPN and device management 3 click on qustodio icon 4 press end management 5 type in your password and then press end management Done!.Version: 182.5.1

Doesn’t Do It’s JobAs a preface, I am not here to complain about my family putting this on my phone. While it is ridiculous to be tracked at the age of 19 (yes, this app is still on all my devices even though I am an adult) and has caused tons of strife, it would be unfair to review the app according to personal issues. Qustodio fails to do its job properly. Many websites are blocked that are not malicious. Google Classroom, Moodle (a learning platform), and Quizlet (a flash card site). Side note, it is extremely embarrassing to have a class full of students waiting on your websites to be un-blocked so you can participate in the activity. I have also seen pop up windows from malicious or pornographic sites. While this may be due to the specific settings on my devices, this should not be happening (particularly for the malicious sites, which are normally blocked). Sometimes limits allowed for apps are cut significantly short; I was given time to play a game for 2 hours and was only given 30 minutes. New websites that were not blocked before will randomly become blocked. Yes, it does work some of the time, but to have an app like this fail to protect against the most harmful things is ridiculous. Parents who are considering getting this, I think built in parental settings on the iPhone would work better. Please also be completely up front with your children about everything being placed on their devices, otherwise you will lose the trust of the ones you love..Version: 182.4.0

This app sucksIt wrote my parents marriage and it really sucks. I hate it. You hate it. We all hate it. It’s horrible. Thanks..Version: 182.7.2

No one likes the appWe need to get this app to a 1 star to get it off of the App Store. Parents can see everything on your phone like pictures text etc..Version: 182.0.3

Disappointing appDisappointing app. Gives instructions to connect a child’s device through the app on their phone which doesn’t even have that option..Version: 180.28.0

UselessI don’t write reviews but this app is an absolute con so I wanted to warn others not to waste their money. I bought this to put a time limit & restricted hours on my daughters phone. Sometimes it works, sometimes it doesn’t. There’s no rhyme or reason to it. Some days her phone will lock at the time limit. Other days I’ll get an email saying her times up yet I can hear her chatting away in the room next door. Customer support are useless, replying “well the app doesn’t actually do that”...then why is that what is advertised in the App Store? Why does the actual app give you options for time limits & restricted times yet it doesn’t actually do anything? I’m not sure what I’ve paid them for. The whole app seems like a con - promising things they don’t deliver. I absolutely would NOT recommend this app to anyone because it doesn’t do anything..Version: 180.41.0

Y though?Literally destroys all privacy on devices. This is at a point where burner phones seem viable. Browsing history, texts, usage data, you name it it’s collected by this crusty app. Instead of teaching your kids to be safe online parents are told to download tracking and restrictions to ‘do the work for them.’ Great, now you see everything I do.. oh wait, I can’t do anything because it’s all blocked. Smh, what does it take to get into your skull that your kids probably know the internet and what to look out for better than you do,(depending on the kid of course) for young kids new to devices maybe, but teenagers who have been on the internet for years? Really? I can tell from personal experience that a 14yr old with a device could tell a predator from a normal person online in an instant, I don’t understand the requirement to monitor this, for the love of god give your kid the chance to prove that they understand what is a red flag and what is okay online. Parenting is called parenting because you parent your kids, if it was about restricting and monitoring them it would be called policing..Version: 181.4.1

HeyHey qustiodio can you delete the app, its making parents into control freaks and making me lose my rights of speech and online devices. Might as well chuck my phone into the toilet for all its worth now. Fix your firewall for stuff cuz i cant use anything at all. Remove the app from existence capitalist scum..Version: 182.0.3

Use vpnsUse hot spotshield and one of your choice and reinstall after setting up the vpns reinstall the app.Version: 182.7.0

Not greatI wouldn’t recommend this app because to be honest.. kids need freedom. You can still check up on them and their devices without this expensive app. Let your kids be free..Version: 180.45.0

WORST APP EVERI have a 2 hour time limit for snapchat on my phone (through settings) but this app says i’ve been doing it for 2 hours even thought i’ve only done it for an hour, making snapchat not usable it’s always doubling the time i actually use (i’m so bad at explaining) it also would not let me send photos or voice mails and it’s really annoying. pls fix this..Version: 182.8.2

If you’re considering installing this app, DON’T!Qustodio team, why do you even make stuff like this? You try to make a good app in theory but in practice they’re terrible. Are you guys trying to manipulate parents into forcibly installing something that claims to be parental controls? This app heavily slows down my internet, the things it restricts don’t make sense, and when I looked up how to uninstall this app, I had to do a survey to prove I’m not a robot, I wonder what could’ve done that… it’s like the app is trying to destroy my phone. And it’s preventing me from getting it off of my phone. Well done guys. You have successfully created a parental controls app that’s more likely to be a nuisance than a protective app. And it doesn’t even work well. Plus, I heard from a fellow reviewer that this app apparently steals your iPhone’s health information, that’s way too invasive. So I do not recommend this app. It’s more invasive than it is protective..Version: 182.4.0

My honest opinion from a 15 year oldI’m going to be completley honest.. I feel like I’m always watched and that I really have no privacy, I do understand my dad for trying to keep me safe but in reality it has made my connection with him way worse, the only thing I want to do is spend time with him but every time he texts me it’s because I’m spending too much time on my phone, to tell me that he is turning my wifi off or to ask me about a web page that I had opened. I just feel like my relationship with him is non existant anymore and that its always about arguing and telling him I hate him and the way he has become but I really do love him I just want to cry less and harm myself less because I feel like I have no privacy whatsoever. I hate it but I understand him but I feel like I’m responsible enough to be able to make my own choices and be able to use my phone and talk to my friends past 7:00 but it really makes me sad because I want to talk to him about it and he will never hear me he thinks he is doing me a favor but it feels like he hates me even more each time. So if you are planning to put qustodio on your kids phone, instead of trying to do that let them know you love them. I promise your kid is good but just tell them to spend less time on the phone and not always thing that they are doing it wrong, what if it’s you..Version: 181.6.1

Bad AppQustodio team, don't tell me i'm an intelligent young individual, or i should seek 'healthy conversations' with my parents'. If you had any self decency, you would delete this mess of an app. You can't even begin to understand the amount of children's lives and mental health you have wrecked..Version: 182.1.1

Don’t downloadThere’s a setting where your parents can remove apps for a certain amount of time and when that got added, Discord (the ONLY app i have to contact my friends) broke. I shut down my iPad 24 times, didn’t work. Logged out then back in, didn’t work, deleted the app, STILL DIDN’T WORK. seriously, I need a quick reply. NOW. It’s really annoying and seriously. These apps shouldn’t be allowed because it breaks your apps, device and strips away all your privacy..Version: 181.9.1

From a teens point of viewHonestly this app gives you no freedom I am 16 and have this app downloaded on my phone and literally everything is blocked! I can’t even FaceTime my friends and it blocks me from doing anything I’m pretty sure I’m old enough to have my freedom and honestly I’m mad at the app. I mean it’s fine to look at what your children are doing 10 and below but I feel like I’m trapped and I literally can’t do anything without anyone watching me. I see all the parents in the review saying how great the app is but please don’t use it on older kids like I can’t search up anything without my mum asking about it and I’m not aloud any form of social media except for messages..Version: 181.8.4

If i could rate this 0 stars, i would. Horrible app.Hi, i am a parent who only wanted to set time limits on my child’s phone. She is 12 and i thought i don’t want her going on her phone late at night or overusing. For the first month or so, i found it decent. Kept her phone working, set time limits. But i felt i was invading her privacy as i could see what apps she used, websites etc. Time skip, her iPhone 12 was degrading. It was her birthday present and it cost a lot. It stopped her phone working and blocked random websites and put random websites on her phone! After a while, her phone wasn’t working even after i had added time. We tried everything and nothing would work, even if she had time. We removed it and it worked fine but not as good as before this app. It stopped her phone working after a while. She was followed home from school and tried calling me. With the after result of this app, she wasn’t able to call me in time. She was assaulted and when i came I called police and had to buy her a new phone ALL because of this horrible app. Fix this right now. My daughter has been assaulted and i had to waste money all because of this app..Version: 182.2.0

QuackIt suck can’t even do anything.Version: 182.3.1

Further supportOne issue is that I use iPad on landscape but the application doesn’t upport this screen rotation which does seem both an inconvenience and a large oversight. Can this please be added. Also. Can we not use Touch ID or Face ID or PIN in lieu of the password. Again can this please be added?.Version: 181.8.4

If you want your child to have a social life don’t get thisI had this for 2 days and my child lost all of his friends he gained 16 stone and his teacher threw a chair at him. And that was on day one in the summer holidays in day two he tried to go on TikTok but it didn’t let him then he place a price of C4 on the phone and blew it up. He has sent multiple complaints to this company and he needs a poo! Otherwise a very good app!.Version: 182.7.2

IdkAt first this app was good but then it started to glitch my device. I’ve had to get a new one due to what it has caused. I couldn’t access apps and it even changed my password through the app it might of been my mum I don’t know. But I only have App Store, safari and photos now. It has blocked most of my apps. I don’t know how I feel about this tbh.Version: 182.2.0

Dross waste of timeTried to apply to family’s Apple devices. Very difficult to navigate. Failed installation repeatedly. Advice on their ‘help’ pages was so out of date it didn’t even match the apple menus and there was no such menu item even when I searched very carefully. Couldn’t cancel subscription for refund online. Thoroughly painful. Have wasted £35 for a year’s subscription as doesn’t offer monthly sign up despite the advertising on their webpage. Will have to contact bank for refund as their website offers NO advice. Do yourself a favour and look elsewhere.Version: 180.37.0

This is a bad appSince it has been on my laptop my storage has been going down until I have none and sometimes my internet is the slower than if I don’t have it at all and it give me no sense of privacy.Version: 182.6.3

I am sadThis app ruined my life and stops me from using every app. I swear pllllleeeeaaassse stop this torture.Version: 181.11.2

Not greatThis is very unreliable sometimes it works but most of the time it doesn’t, we have it loaded on our 2 sons phones, the location tracking never works now, but it did when we first set it up, we had it set up on all 3 of our children’s tablets but ended up removing it because it kept stopping and just made them slow..Version: 180.28.0

This stops everythingI can’t even open MuseScore which is a music app.Version: 182.6.3

The TruthI did some research and Qustodio (not only sounding like Custody), is run entirely by ChatGPT. Unbelievable..Version: 182.8.2

Greedy pigsAll you people just want money money money and more money. Think about what you are doing. Your essentially spying on children’s private conversations, and blocking browsers and things is just ridiculous. Your also scamming parents out of fifty quid a year and also slowing the phone down, and some phones r really expensive so like.. I think this app is nonsense and should be illegal to spy on children this way.Version: 182.7.2

Trash😭😤🤬I am very upset of what this app is doing it’s not acceptable it is good but if my daughters private information goes to me it fine but even if it goes to me u guys can see it I am not a fool please write a tutorial how to delete this very unsafe app if not I might need to report this to the police so another virus is happening on my daughters phone she calls her friends no one answers this app is not safe at all and please send me a tutorial how to delete this stupid app of my daughters phone.Version: 181.13.0

Crossing boundariesThis app is horrible. it caused my child severe mental health issues, she is afraid of it as she thinks that this app is hacking her. on multiple occasions she has turned off her location on her phone and then it turns back on. i’m not doing this, neither is my husband. i downloaded this to try and protect my daughter from threats, but this app let threats into her phone. DO NOT DOWNLOAD THIS APP. this app has too much power. remove this app from your childs phone IMMEDIATELY.Version: 181.2.6

From a teen perspectiveHaha this is a joke... easy to get rid of and stop.Version: 180.28.0

Zero starsI wish I could give this app zero stars. Just one click on my son’s Kindle Fire on an inappropriate ad, and he had access to hundreds of porn sites. Qustodio blocked four of these sites and sent me an email. After seeing the email, I quickly checked his Kindle (that was supposedly locked down tightly with Qustodio) and found a long list of horrendous pornography sites that he had accessed. Why did it only block four, but allow all of the others? I contacted Qustodio for a refund, as I was appalled and sickened that this happened to my young son and the app had failed to do its job (that I had paid $99 for). Conveniently for them, they don’t have a customer service phone number. I filled out a form online, explaining what had happened and asking for a refund. Two weeks go by and no response. I then found a customer service email and was able to get a response. They told me that they couldn’t issue a refund since I upgraded my app through Apple. I contacted Apple to see if they could issue a refund, and they stated they couldn’t per their terms of service. Insert eye roll. I circled back to Qustodio, and they still claim that since Apple controls their payments, they are unable to issue a refund. I offered them a solution of issuing a written check to me. No response. Unacceptable. Don’t use this company. They failed to do the one job they were supposed to do - keep the garbage of pornography out of my home. And now they can’t even make it right..Version: 180.42.2

⚠️Please Read⚠️This app has some issues. 1st off, it randomly glitches and tells my parents that I have been going to gambling and social media websites, which I never even went to. This resulted in my mother and I fighting quite often, but is resolved by my browsing history being searched to find that I never even went to these ridiculous websites in the first place. 2nd, apparently there is a setting for my parents to automatically block any gaming/ inappropriate websites on my computer. By this I mean that this app will block any websites it thinks are suspicious. Turns out this app decided to block my online Spanish textbook for school, and my English vocabulary website. This resulted in missing assignments and my grades dropping, just because this app couldn’t tell the difference from a harmless online textbook to a gambling website. Lastly, parents, please give your children a chance before installing this terrible app onto their devices. As a child, this ruined my relationship with my parents, and now I am more motivated to find ways to get around the restrictions. Is this what you want for your children, parents? I don’t think so..Version: 181.11.2

Question!Does both the parent and child have to have the app on their phone like if the adult has the app and has connected it to the child’s phone is that sorted or do they both need the app because you see I accidentally deleted the app as I was sorting out my home screen and the apps are locked and I’m scared as it might not be connected and they will stay locked even after unlocked??.Version: 181.5.1

UnfairSo im a kid and let me tell you this app is trash and I know you’re like oh it’s a kid. The kid doesn’t like this app or anything like that but actually I can’t search up anything on Google or do any fun activities like friend quizzes online I think I am automatically going on some type of social media platform that my parents have a banned even though I haven’t clicked on anything that perhaps I search up a celebrity that is on TikTok and my parents for ban tick-tock for me. But I don’t click on any TikTok image or link , but the app automatically sent the email to my parents that I’m saying I had generated that activity. It isn’t really good and doesn’t work at all. Yes it works as a free pack for forever you to go to a banned site bu t I don’t really go at all this and this is really irritating me to going on for about four months and I have a complaint to my parents I think about it so thank you.Version: 182.4.0

Kids just delete it!Great idea but not kid proof. I went to the extent of hiding the app on a hidden page in a folder and told them that the changes have been made through the parental control settings on our modem- so they wouldn't go looking for said app on their devices; well app developers, you're smart, but not as smart as my young teen..Version: 180.18.8

WHYWhy is it that I can’t acces any apps at all while it’s on even when I’m in the time it’s a struggle do not recommend.Version: 181.9.1

This appAwful this app made my kid hate his life and now he is in juice for breaking a kids neck.Version: 182.7.0

No longer worksThis used to be a great app, we have used the premium version for 6-7 YEARS! But, it no longer tracks anything reliably, reports only a tiny fraction of the activity, cannot track location 90% of the time, the time limits are worthless because it will report two minutes of use for an hour but then also count the whole hour toward the child’s time limit...all features that used to work really well. From looking at recent reviews I’m not alone. When I contacted the developers for help they gave me the uninstall/reinstall advice and blamed the location issues on what google location was reporting from the phone. That was baloney because I was able to pull up a correct location on the kid’s google family app at the same time that Qustodio was reporting a 12 hr old location (and saying it was “just updated”). Sorry to say after so many years we’re done, I wish it still worked because I used to recommend it constantly. They also make it really difficult to cancel the automatic $60 annual charge, which they claim is done by Apple but Apple has no record of a subscription or charge so more runaround..Version: 180.37.0

Rest in Peace my iPhoneI usually dont write reviews but this makes an exception. I feel like this app has been slowly killing my iPhone, it runs pretty slowly when it should be running perfectly. It has kind of butchered my battery life on this phone and i cant have a comfortable brightness on my phone without it depleting rapidly. Which is strange because many other people seem to have the same problem and my phone had a great battery life before Quostodio was added to it lol. If you’re a parent that doesn’t have lots of trust in your child and you feel like you must have a parental controls app on your kids phone, this is not the one for you. It sometimes gives you fake alerts of things your kids aren’t even doing (I know this from a personal experience). In all honesty there are much better options to keep your kid “safe” and this isnt a recommended one..Version: 181.8.4

I don’t trust my parents anymoreWell this app is just lovely. the amount of panic and stress it’s caused me is outrageous. i feel like a child, i feel pathetic. want to lose a relationship? great app for you if that’s your end goal. putting this on a kids ipad or iphone is agreeable. but 14 and up? that’s where i think it’s unreasonable. if you want your teen/kid to actually learn how to live in the “real world” they need to be independent, or the second they get independence they’ll go wild doing all the things they could never do as a sheltered kid. and to the people saying “well you shouldn’t have anything to hide” i have two responses. 1. i don’t have anything on my phone that i think is bad, BUT i could have something that they think is bad. and 2. me personally i don’t like it when people look through my private conversations, if i’m sad and i talk to someone about it i want it to be private. taking away that sense of privacy is taking away their sense of security. i’ve had horrible trust issues in the past and paranoia, and after a couple years of working on it i’ve finally gotten over it but this is going to cause me to totally relapse back into the angry rude mess that i used to be. i can’t control your decision on this but just know, kids that are restricted from doing bad things, will do bad things just to get away with it..Version: 182.0.3

This appFrom when I was just 9 years old, I have done a lot of bad stuff on my phone. I always kept thinking that it was my fault for what I did. I appreciate my dad getting me this app but I kept on thinking if my dad hates me for what I did in the past. I am now 13 and I feel like a bad person. I hear my dad talk about me whenever I’m eating dinner. It feels like he doesn’t want me anymore. I don’t like my dad being overprotective. He gives me all these rules that I shouldn’t be friends with someone who “started” doing bad things and he blames her instead of me, who started the bad things. Parents don’t understand how they’re children are. These kind of apps can ruin their children’s life. I appreciate my dad keeping me safe but not all these rules. To every parent out there, please don’t be too mad at your children. This app can ruin children’s life. I wish I didn’t done those bad things in my past but I can’t seem to get it over my mind. I wish this never happened to me..Version: 182.3.1

It messed up my daughters appsMy daughter has a lot of games in her folders and I only allow 2 hours on her iPad. The next day, her apps are completely everywhere and she takes 30 minutes sorting them into their correct folder, as it took 5 pages, and therefore it wasted her time correcting the order and I would like you to fix this problem..Version: 180.40.0

VERY RESTRICTIVEThis app blocks so much without notifying the individual!! This means that when things are blocked you CANNOT ask for access, instead have to directly ask them! Also the internet speeds are slowed down and apps also have issues connecting! Please fix..Version: 182.7.2

App can eat my crapIt can.Version: 181.9.1

Will ruin your relationship with parents, NO PRIVACYThis app does its job, but it doesn’t do it well AT ALL. Kids shouldn’t have to be afraid to use their device because of some stupid overpriced app. Coming from me, a tween, I feel like this app is just some spy app disguised as a “screen time control” app. What kind of “screen time” app lets the parent look into their child’s calls and searches? This app is just an invasion of privacy to be honest. Kids will be scared to search something completely harmless because they know that their parents are always watching. Kids should be able to explore the world, not have to be restricted to only a few apps and searches. This app could also develop trust issues between a parent and their child. A child might see their parents as an enemy, and they might not feel the same around them. Parents, if you want your kids to be restricted and unprepared for the real world, this app is perfect. But for kids who want to explore the world and be free, THIS APP IS TRASH..Version: 182.5.1

Terrible experience for our family.We’ve had Qustodio Premium for about two months now on our son’s devices. At first, we thought it’d be a great choice for our filtering needs. Unfortunately there are so many bugs within the app itself and its VPN that it has basically rendered itself useless for us. When scrolling through the activity log for the day, it refreshes once you’ve reached the bottom of the list and appears to load new content, but it’s the same content as shown at the top of the list (as per the timestamps.) The app’s VPN connection also messes with location settings for other apps that require a specific geographical/regional location in order to use them (e.g. Disney+) so he is unable to use them! Qustodio has also caused iCloud issues with our HomeKit smart devices and has prevented him from controlling things as simple as the lights in his bedroom. Altogether, it’s a great idea but needs major renovations and improvements in order for it to be user friendly and its app usage data to be accurate. The premium subscription is in no way inexpensive so I can’t help but feel we were somewhat cheated out of our money. Please do your research ahead of time..Version: 180.37.0

Whwhwhwhwhwhhwy have you done this to me :(WHY ARE YOU MAKING PARENTS PAY YOU TO BE CREEPS? Also if you send a reply saying that I need to work it out with my parents and telling me ‘good luck!’ It just sounds like you know our parents are turning into creeps. Anyways, it’s your app, your problem. Not mine 🤭.Version: 182.4.0

Worst ExperienceI have been using Qustodio for 3 months by now! I have already deleted it but felt like writing a review. The management is easily accessible and whenever the time is up it removes all apps, wallpapers, Siri access, screenshots, photos and much more, but it can easily be changed and does not give you reminders, the app just redirects you to the website to the website!! If you use Qustodio for safety of your child or to keep control of your child, I do not recommend this at all as they would most likely change the restriction box and time limit in seconds. I used this app because of guilt as I started uncontrollably using my phone for long durations, and what I got was a shock! This app needs many, many improvements to even become an app, because after usage I noticed - I use my phone more! - My apps and widgets keep on getting deleted - I need a better app than this. Thanks for reading and be cautious before downloading, for parental advice I recommend you do some research before downloading, and search for better apps, not only by rating, but by what’s suitable for your child..Version: 181.4.2

There is some improvements need.I totally understand why Parents installed this and is a good thing. Even tho children hate it. So FIVE STARS for Parent control. The only reason why the stars ratings is lower because it causes performance issues and there is just glitches. There is just glitchy. I think ever monitoring software should have two options for parents to choose depending on the Children need. First one is what they have right now. They block sites, set screen time, and whatever they do. Second Option they let the phone operate normal like what the phone is designed for. Basically the monitoring software is watching whatever the child is looking at. But sends everything to Qustodio/Parents. So, if the child is doing something bad. They can talk about it instead of being strict. If it doesn’t work out. Then go with option 1. The reason why I’m writing this is to say. Parent control is great I just dislike why it slows my internet, making loading time longer, draining battery and etc. End of the day Parents are just trying to PROTECT young eyes from the garbage of the the world..Version: 181.12.0

DramasConstant bugs & issues. Actually drives me insane. The only good thing is having the devices turn off at predetermined times..Version: 180.38.2

😒I’m tired of my second day with this app that my dad tries me down sees what I’m watching I feel like I’m being watched.Version: 181.9.1

We hate this appIt wont even let us delete it.Version: 182.5.1

Sucks.Boutta kms fr.Version: 182.2.2

I don’t like itI’m almost 16 years old and my mom put this app on my phone. i’ve been complaining ab this app for a while now and as i’m reading these reviews i’m literally crying. i read one that said it costed $99 dollars. my mom didn’t trust me that much that she payed that much money just to track me and monitor my phone. she doesn’t even use the time restrictions. idk why she got in the first place. my location is always on and i don’t do many things wrong. it’s just i have a boyfriend and i’m sure that’s why she got it bc she doesn’t trust me even though she knows literally everything... when i first found out that she put this on my phone i literally gave her my phone and said i don’t want it, i lasted two weeks. but that doesn’t mean i don’t still resent her for it, every time i see the app i just get the hatred... i can’t explain it. it’s completely ruined my phone, after she put it on my phone got hacked, there is this vpn thing and i couldn’t get any of my software updates, my music was entirely messed up. i had to factory reset my phone and it made everything worse but ig its whatever :/ i had the 6s for four years with screen time, she finally takes off screen time and i can’t even explain how happy i was. i finally got the iphone 11 and there was no restrictions, like i’m not even bad i don’t even watch porn i find it gross :/ but now with this app i just i can’t explain it i’m just so mad..Version: 180.55.2

Much promise...But sadly not as good in delivery. It kind of works, but simple things let it down. “Lost iPad” (meaning “Locked iPad”) reported two years ago, still left unfixed. Issues with VPN locality and the overall painful experience of the parent UI just lets it down further. Switched to the native screen time manager and got everything under control as I had originally wanted, plus a whole lot of additional controls I am thrilled with. Sorry, I tried for 2 years....Version: 180.35.1

THIS IS CLEARLY A BAD APP.PLEASE REMOVE THIS APP FROM APPSTORE when my mom installed it on my little sister tablet it was because she was talking with strangers and now she stopped so my mom wanna let her weeks of freedom and the app just doesn't get remove. Please do something. 😾.Version: 181.12.2

Nope.This app is a horrendous concept of “safety.” i’m a 15 year old girl with a 17 year old sister, and we’ve had this on our phones since summer 2018. i’m not sure who came up with the idea of creating and releasing an app like this, but whoever it was needs a death penalty. my parents are way overprotective, and it’s not out of “love.” we can’t do ANYTHING after 9PM, which is by far WAY before we even think about settling down for bed, and the app has caused our social media’s to crash. the app glitches constantly & doesn't send reports to my moms phone through the app anymore, and it’s causing a lot of chaos within our relationship because she thinks we’re messing around with the restrictions even though we have no access to the app through our side. we could only do it on her or our dad’s phone but we don’t know their passcodes. we both have iphone XR’s and the app has slowed our phones down and our battery life has gone down drastically. if you’re the parent of a teen reading this review, please please PLEASE don’t put this on your teen’s phone(s). it gives us hell & causes an unhealthy relationship between us and our parent(s). we deserve some sort of element of trust, but this makes us feel like we have no trust in you. overly strict & overprotective parents = rebellious teens. and please remember that..Version: 180.40.0

So badWhy would you want to limit a teen so much on their phone. It drives us insane. Why can’t you guys just let us be. Most of us know about technology more than you guys do and can easily avoid danger. Imagine having your activity tracked and only 2-3 hours a day allowed on your phone. It’s a nightmare, every teen who has this goes insane seeing how every normal teenager has a perfectly normal life with a fully working phone. Why can’t you guys just give us some trust. You also need understand that it’s currently quarantine and every teen is spending most of their time online and it drives us insane that we have a limit on that. 2-3 hours is just not enough time! Time flies bye and the average teen gets 7 hours of screen time. I hate this app soooooooo much. Why can’t you parents just let us be. Having this feels like a prison. I’m scared to open my phone because I know I’m being tracked and my time left is going down. Just please parents, let your kids be, they don’t need all these restrictions, they need trust. Talk to them, have a conversation, get to know them more. If you keep restricting them they will rebel, teens just can’t handle that amount of stress. Don’t get this app, it’ll ruin your teens life.Version: 180.48.1

I was hopeful, but wasted my moneyI poured through reviews and recommendations as well as looked at the website of several monitoring apps before going with Qustodio, but in the end wasted my money. It worked ok on my son’s iPhone 11 for about a month, even though I couldn’t monitor all I wanted things I wanted. One day I got a message saying the app had been tampered with and disabled. I was so upset that my son had figured out how to do this. He assured me he didn’t tamper with it. I didn’t believe him until I was holding his phone in my hand when I got the message that it had been tampered with. When the app was working it wouldn’t give me an accurate location of my son, and I never did get the updates promised. I finally just removed the app from his phone after about 2 months of trying to use it. I realize that Apple makes using apps such as this more difficult, but at the time I was researching I didn’t see anything about how difficult this app is to use on an Apple product. I have already canceled the next billing cycle but was stuck paying for an app that never worked..Version: 180.52.0

ShitPerfect way to ruin your relationship with your kids!.Version: 180.44.0

My fellow childrenIf we are able to get this app to a one star it will be taken down from the app store.Version: 180.53.1

ReviewThis app is kinda mid as a child I can say that if you have nothing to hide then you won’t get in trouble the real problem with this app is it randomly locks me out even if I’ve had only five minutes or only just switched on it can randomly kick me off.Version: 182.4.0

EwDisgusting.Version: 180.28.0

I hate QustodioI’m sorry to all people who are enjoying Qustodio. If you are please skip this review. I hate Qustodio because it blocks all websites, even ones I need for school. While I did online school, I was frequently asked to open websites and read off of them. Because of Qustodio, not only was I not allowed to do that, I once got locked out of my device for using up my screen time..Version: 181.3.5

From a kids perspectiveHonestly, its wayy too controlling. parents should have SOME limitations, but this app is insanity. if you want your kid to be even MORE sneaky and even MORE untrusting of you, then go for this app. however i'll tell you right now your child will resent you and keep things from you that could affect their safety. About the app specifically, it's the worst parental app. all the apps on my phone delete after a certain time, it BLOCKS camera after a certain time, and affects location accuracy. To be honest, i've been in an unsafe situation before and was STALKED and this app made it difficult for people to find and help me. I rate one star. its awful. its not even about 'keeping your kid safe'. this app is sent straight from hell to ruin your relationship with your child and to ruin your child. honestly wouldn't even be surprised if i cant post this comment..Version: 181.13.0

Great for kids, Terrible for Teens.Hey all! I’ve had this app on my phone since I was about 12 years old, and for the most part, it did it’s job. That was, until, I decided I did not enjoy my parental lock. At 14, I knew that if you turned on airplane mode after time was up, you could play any offline game you wanted. By 15, I figured out that if you turn Off the Qustodio VPN in settings, I could do whatever I wanted without restriction. I’m 16 now, and I know pretty much every in and out to this app, and believe me, there’s hundreds of ways around it. What should you do about it then? My suggestion, would be to use the factory Apple restrictions that can be setup, have an honest talk with your child, and establish some trust in your kids so that they can have trust in you. Instead of limiting screen time through an app, if they seem like their using too much, just take the literal phone away. Also someone please pity me 💀 i still have this app on my phone and I’m literally old enough to be driving LOL.Version: 181.8.4

PremiumWhy the hell does the app say that it cost $55/year for premium 5, but when I go to purchase it says $88/year? If I wanted to pay for a larger package I would, however I don’t so I expect that to be fixed immediately before I purchase any package. All I want is to protect my kids and all you do is take my money for something I don’t even know works properly. Outrageous. 😡😡.Version: 180.43.0

FIX THIS PLEASE!Hi there! so I have had this app installed on my iPad for a while now and just today I have had a issue(I’m a child). My time limit is not up as I haven’t even used my device this morning and it won’t re-enable/ give me back my apps. It’s very frustrating as now all my apps won’t come back on my device! Please help me with this issue ASAP! Many thanks a user of the app questido.Version: 181.2.6

I hate this apppDon’t buy waste of money.Version: 180.44.0

HiI am a 12 year old child, and this app is, for the most part, not that great at limiting my screen time. for example, i figured out how to stop screen time on my phone (turning off wifi or going to the profile and deleting it through settings) and my dad has long since deleted it due to the fact that it is incredibly easy to pass by. parents, please use apple screen time on your kid’s iphone, as it is way better and cannot be deleted. you can also give them more time and they can get one more minute if they need it. this is a child’s opinion on this, remember..Version: 181.3.5

Good but Needs a bit more developmentGenerally this App has been good at managing time across multiple devices but often the time reported in the daily summary significantly exceeds the limits that have been preset for the users. This makes using it as a monitoring tool a little hit and miss..Version: 180.33.3

TerribleI hate this app, it ruins.Version: 182.6.2

Useless! And no support at allThis app has been such a waste of time and money. My child is able to use it even during restricted times, and if she tries to disable it, all that happens is that I get a notification of this and then all restrictions are lifted so she can do whatever she wants. Writing to Qustodio is a total waste of time. Automated non sensical responses. Total waste of money..Version: 181.12.2

Don’t waste your money!JUST USE FIND MY AND SCREEN TIME (for apple) Waste of lots of money. You could’ve taken the family out to eat if you didn’t get it (or won’t).Version: 181.8.4

Made me want to cry 😜ITS HORRIBLE i’m 15 and i low-key want to jump off a cliff every time my time finishes i think it should at least give u a warning before it completely shut off and why can i not use safari like get a grip and the fact that apparently my parent can see my messages like HUH ?! you’re just creating family problems cos now i low-key dislike my mum for this and i’m probably gonna hold a grudge agains her for the rest of my life so i think this app is useless and destructive do all of us teens a favour and delete this app.Version: 182.4.0

Terrible appIf I could give this app a 0 star I would overall terrible the only thing that’s comes out of this is my parents being creepy and having terrible wifi the only thing that this does is make ur kids feel watched if u give a kid a phone u should have trust to not be on inappropriate stuff don’t download this app if u want to waste money and storage.Version: 182.0.3

Perfect app if you want your kids to hate youI’m a 13 year old girl turning 14 in less than 2 months. NONE of my friends have this garbage app on their phones. when i asked my parents why they wanted to put this on my phone they said it because they don’t “trust other people”. tbh at this point i’d rather not even have a phone. apps like these make kids and teens hate their parents and want to rebel against them. when i didn’t have this app, my relationship with my parents was so good. they know that i don’t hide anything from them but always seem to assume the worst. i’m not mad that this app is on my phone, i’m jus mad about them not trusting me or my friends. i share nearly EVERYTHING with my parents but they’re still unhappy. apps like these are invasive and negatively alter parents relationships with their kids. trust me when i say this, if you get this app or any app like this, expect your kids to hate you. these apps only teach kids ways to bypass apps like these and hide things better..Version: 181.11.2

Unwanted issuesI understand why parents understand this app and it does do the job it is meant to, however it causes SO many issues that have nothing to Do with what my parents wanted ? I’ve had it for 2 days and so far it has crippled my battery, restricted random clothing websites ?? Even though my parents have no issue with me shopping anywhere, and slowed my phone down to a potato. Today I deleted the app and cleared its input, however it has left lasting damage on my new iPhone 12 :/ . It’s been a few hours and already when playing music the songs just cut out after a minute or so and I have to restart for find my place again, this so so frustrating and I’m sure there are more issues to come ..Version: 181.0.1

Don’t getPlease don’t get this if you see this because it ruins your relationship with your parents.Version: 182.7.2

Pls don’t get. EVER!I hate the way my mom uses this app. It does create trust issues between u and ur child and personaly I can’t even call my best friend and even family members. I feel so lonely like getting a phone was a bad idea all of the sudden. It’s is also a bad example because most parents are on the tv and their phones and devices and it doesn’t make sense to say” I’m doing this for ur protection” when really I’m being “ protected” from my friends and family .Sometimes it doesn’t even work and I can’t even be on the apps! I hate the way it takes away screen-time so unexpectedly! It makes me so upset. And it’s embarrassing having to tell all ur friends that u can’t call because u don’t have screen-time! I personally do not recommend this app. I feel like I can’t trust my mom. I feel like I have no privacy I recommend apple parental control. I feel like my mom doesn’t trust me to be able to be strong for myself. I get that it’s her job to love and protect me but this app makes me feel depressed and lonely. Don’t get this app!!!!.Version: 182.4.0

Hate itHi i am a user of this app. first of all i would like to say that this is an invasion of privacy. i think parents should trust their kids instead of spending money on an app to do that. would never recommend to anyone and even when i try to delete the app it doesn’t let me do so. the VPN blocks websites that aren’t even bad like nike or vera bradley. i rate this 1/5 and if i could, 0/5. this app and all parent control apps should be deleted from the app store. another thing i would like to add is that when the app shuts my phone off it resets all of my apps. not useful and just because you think ur child is hiding something does not mean it’s on their phone and even when i have this app, my parents don’t use it. they would just take away my phone and forget that they are paying for this. so it is a waste of money for them and a waste of my time. during quarantine what else are we supposed to do if we can’t talk to our friends. the only way i could communicate to them is through my phone..Version: 180.55.2

RubbishThis app deleted all of my son’s music pieces since he was 6. This is outrageous and I have removed Qustodio from all devices. Qustodio is a VIRUS..Version: 180.33.3

Not great affects phone calls and school workReally difficult to cancel also. Would not recommend..Version: 180.28.0

MESSED UP MY PHONEDUDE MY PHONE IS ALL MESSED UP AFTER I HAD TO GET THIS. IT WONT CONNECT TO WIFI NOW SO I HAD TO TAKE IT TO APPLE STORE TO GET IT FIXED AND THEY SAID ITS CAUSE OF THE APP MESSING UP MY SETTINGS 😡 IT MESSED UP MY PHONE SO BADDDDD 😡😡😡😡 ALSO! I LITERALLY WENT ON A WELL KNOWN CLOTHING WEBSITE AND THE APP SAID IT WASNT ALLOWING ME ON AS ITS “ inappropriate “.Version: 180.45.0

The rough reviews are accurateI was excited to sign up for this service as it seemed to offer everything I was looking for in a monitoring device. Sadly it does not work as effectively as advertised. I read another review here citing very similar issues to the ones that I had and so I feel like I’m not alone in my frustration. However, what is most upsetting to me is that after just reading one of those reviews here, I see that Qustodio responded to it asking the customer to reach out and reference his review so that they could set up a service call. While I was pleased to see a company try to make the situation right, it is frustrating because when I emailed customer service months ago to deal with the problems I was having and asked if we could have a call in light of how long the back and forth over email took, the rep said that Qustodio does not offer phone support. I guess they do offer phone support to people who review their product negatively in online forums but not when they request help privately. I understand technology can be glitchy and I’m patient and understanding of all of that when a company puts a premium on customer service. Sadly that’s not been my experience here..Version: 180.55.2

App is absolute garbage!So I had written a review 7 months ago about how terrible this app is... Here is a second review... I am a teenager who uses this App, It is still terrible, at least they fixed the issue with the VPN Connection taking literally over 6 minutes to connect. However it is still way too slow, also I had one iPhone go into a boot loop thanks to this app and had no choice but to restore it, making me lose all of my data, On MacOS Catalina websites do not work properly. The App also made my laptop’s Internet unusable claiming I was ‘over the limit’ Even though I only used that laptop for 3 hours, I didn’t use the laptop for 3 days and what do you know... It has still got that message, So I uninstalled that. There is no Australian servers, just American, So If you want to use streaming services like, 9Now? Doesn’t work, Netflix? Won’t even connect. And for no reason at all, you are forced to have a passcode on iOS devices, I share my iPad with my little nephew and he wouldn't be able to unlock it. Just don't buy it, If you are in the US, it will work somewhat, but Australia... no..Version: 181.2.6

Not true at allI’ve done some research into the code of this app and it turns out this steals private info from the health app (pre installed by Apple and cannot be deleted) and from banking apps so Apple if you see this review please remove this app because it is malware..Version: 181.0.1

Nothing is freeFree to download and set up. And then you pay if you want to use it..Version: 180.28.0

Disgusting.Check the other reviews. It’s disgusting for this app to be here as it diminishes children’s mental health. I’m sure parents see that their children have severe dislikes for these apps. Ever wonder if your child is depressed or feeling suicidal? It’s disgusting how parental control can lead to such vile and sad emotions, it shouldn’t be allowed for parents to abusively control children, too. It’s disgusting. The app ruined my nieces emotional thought, too. I’m shocked and hurt..Version: 180.50.0

Not connecting to VPNQustodio simply won’t connect to the VPN and this is blocking internet access. If it’s turned off, it will connect to the internet without issues (but obviously without tracking). Was working for awhile and just stopped today. Don’t see any documentation on this issue as it’s not wifi-specific and won’t work on 3G either. 🤔.Version: 181.9.1

DO NOT GET THIS APPAs a kid i understood why my parents had restricted my phone before, because i was too young to really handle everything myself, but i’m not a little kid anymore. i never complained about this app as a kid but of course now I HATE IT. NO TEEN wants these kind of apps on their phones! parents should build trust with their teens rather than restrict their technology. They worry that others may harm us, but they can’t seem to realize that we as teens that were raised around technology, know EXACTLY what to avoid and how to well handle the situations that they worry too much about! In fact, if parents would actually take the time to get to know their kids, and treat them like close friends as well as family, then we would be telling you everything like we would to one of our close friends! You don’t need any restricting app to “protect” your kids! in fact, the more you hide them from the real world, THE WORST THEY WILL BE WHEN THEY GROW UP! Parents are getting these kind of apps out of fear rather than love and it’s obvious. You’re causing your teen to lose their trust in you and you’re destroying your relationship! Instead, try focusing on giving your teen trust, freedom, patience, and privacy. What kind of a role model are you if you’re basically teaching your kids to fear what you don’t know? Let them know that you love them by trusting them, not restricting the things they love! DO NOT GET ANY RESTRICTING APP FOR YOUR TEEN!! LET THEM BE!! PERIOD!!.Version: 180.47.1

Please, don’t do this to your kids!Okay, so I installed Qustodio onto my child’s mobile device (I will not specify name or age for privacy reasons) to try and block inappropriate websites and some other stuff like: blocking inappropriate/unsafe apps, and occasionally disabling their device if needed, like, if they were to misbehave. HOWEVER! This is where it gets bad! So one day my child went out to see their friends and they got into a bad situation! They started getting followed by this “sketchy” grown man (That’s what my child described it as) so they tried to ring me and ask for help (they were at the park, and the man was following them around) BUT, the app disabled the phone even when I did not! And they ended up getting hurt badly! THIS APP IS DISGUSTING! I only found out what happened because it was late and I went looking for my child, I then saw a man, WITH MY KID! BEATING THEM WITH A WHIP! Honestly, this app is disgusting and WAY too powerful! Even after seeing some of the stuff it restricted, as a parent, even I found it creepy! It was able to read their private messages and send me notifications on when they opened their phone! This is too much! Even for strict parents! DO NOT DO THIS TO YOUR CHILDREN!.Version: 182.2.0

This app ruined my relationship with my parentsMy parents put this app on all of my devices, and when I read how it worked on its website I gagged. The descriptions of the app’s features make parents think that their doing this big service to their kids and protecting them from harmful content, but all it does is ruin their relationships with their children. I’m genuinely scared to talk to my parents now because they kept going on about how they don’t trust me and they have to do these things. But if they don’t trust me, why should I trust them? And now I don’t trust them. With anything. I rarely talk to them, and when I do I feel like I’m walking on eggshells. I feel like they’re secretly watching my every move and worshipping my internet history. It makes me incredibly paranoid and I’m terrified to google even simple questions because I feel like I’ll get yelled at. This app hasn’t solved any problems, it’s only caused them. (and the app barely even works lol).Version: 181.2.6

You don’t actually care about the kids you just want to make money you greedy pigsIf you really cared you wouldnt be charging a £50. why do you think it’s normal to look at your child’s messages. This is an obvious example of helicopter parenting which is actually a form of child abuse on god🙏 Anyways shame on you greedy pigs🙏🙏🙏 #peaceandlove #orwhateverthehippiessaid.Version: 182.7.2

It sucksI hate this app it doesn’t appreciate that kids need their space.Version: 180.45.0

I hate this appHi. My mom installed this app a couple months ago and I’m writing this so other parents can see this before they pay money for a useless app. First of all, your going to ruin your relationship with ur child/children because you are causing trust issues between you two. Your kid will not want to talk to you about anything and they will see you as a bad guy. Most of us kids and teens dont search or look at anything that’s inappropriate or bad for us, so doing this just makes us think you don’t trust us and that your trying to control us. Second of all, this app has caused me many phone problems. My battery is getting drained really quickly, the internet is so much slower, and it blocks websites that are not even bad! I literally wanted to buy some clothes on Urban Outfitters and I could only tap on the tops because if I looked at the bottoms (shorts, pants, skirts) it would block them because it was “inappropriate”. I know that you would not like to be the person in their life that they never trust or want to open up to. Try to talk to your kids instead and if they don’t want to talk to you, try to think why. I don’t want to open up to mom because she installed this app and invaded my privacy. So, parents, I know that not all teens think the same, but I know I speak for most of them when I say to not buy this app..Version: 181.4.1

Doesnt work as advertised on apple IOS devicesContrary to what s claimed this apl doesnt work on apple ios devices. During install ir is claimed that your child will not be avle to remove the app, however this is completely false. Any kid with basic skills and curiousity can figure out how to delete this app inabout 5 minutes. This is blatant misrepresentation. For this reasoni would give a zero star rating if it were possible.Version: 182.8.2

I hate this app...I am a 14 year old, turning 15 in a couple of months, my mom installed this app saying that “she’s worried, I want to keep you safe.” I do appreciate the thought, but this app made me feel like I’m always watched, restricted fanfiction websites(which I live of btw) I once got really mad at her and lashed out saying how she doesn’t trust me and doesn’t care about how it makes me so frustrated to the point I cry. I tried talking to her pleading, begging for her to remove it while crying my eyes out. Only for her to say that she won’t remove it, and called me ungrateful and very hurtful names, also saying how she’ll completely remove my wifi access. This app completely ruined my relationship with my mother. Whenever I see her I flinch, and don’t ever want to open up. I hate to say it but in my eyes, she’s the bad guy. Our fights become more often, sometimes to the point I cry myself to sleep while my mom yells at me to shut up. Anyways, I don’t know for how much longer it’ll go on like this, but I know for sure that we’ll never go back to the way we were. And for parents considering installing this app, please please don’t. Instead you can have a phone checks, install location into your phone and just TALK not everything your child does is on the phone. Prevent the wound before it happens!!.Version: 181.7.1

Hate it!!I have qstodio for my teenage daughter and let me tell you something, since ive gotten and installed the app on her phone, everything is bugging. My laptop even got hacked the day i downloaded the app, coincidence? I dont think so....Version: 180.44.0

Ok appIt says that on my phone, my child has been using iMessage during school times and I asked him if he really did text his friends... He said no and I checked in his settings Screen Time and it said that he didn’t use it at all... So it’s really confusing to know what apps they are using sometimes. Now a good thing is that we, as parents is that we can block some innapropiate things which we don’t want our child to know about....Version: 180.50.0

AnnoyingDon’t get me wrong parents this app is good to keep track of your kids, but it can give false warnings too. I thought that by my mom getting this I’d have more trust and honesty between our relationship. no. Not at all. Once you get the app it will alert your parent when you open an app for the firsts time while having the app. Not bad at all, until your parents are getting emails that you’re opening Facebook, twitter, TikTok,( all things I am not allowed to have) even though I Never opened them. Which ofc leads to arguments and fighting between you and your mom which is the last thin id think that would happen once I had this app. I hate it, my mom still second guesses everything I do on my phone and even with the app if I tell her I didn’t open it, she won’t believe me, so with that I think it should fix the tracking of your child’s phone bc it’s not always accurate😕.Version: 182.2.2

Complete Rubbish! The other reviews are right!My 7 year old son worked out how to bypass this using an encrypted browser session from my firewall browser in 2 days!!?? Now granted the kid is a tech talent & highly motivated but this cannot be that easy to side-step! It’s supposed to assist in monitoring and policing his use of the net to ensure he is safe from the many nasties out there. In that respect it’s weak to middling also. When I ran multiple test myself, it had clear weaknesses. So buyer beware! This is beta software - at the very best!.Version: 180.50.0

I’ve gone depressed after thisThis app should not be the solution for your kids Why do I even have this app in the first place non my my friends have it including my best friend my parents downloaded this on all of my devices and I ask them when will they delete it but they said “not anytime soon” that text just makes me want to curse out my mom so much like saying ever single bad word there is this app is so bad that Ik always scared to use my phone like my phone is already bad enough (iPhone 7 plus rose gold) I am a 13 year old boy in 7th grade one time my mom put this app on my devices a while a ago (last year) and scene then I hated her and to this day I still do this app not only invades privacy it can see the apps I open for example like cyberpunk 2077 THEY SEE MY EVERY MOVE properly what Ike doing right now I am so mad at this app that I’m staying up pad my bedtime in my room (my bed time is 9:30 pm) my phone got discontinued and if o type something wrong is cuz my pogo r is laggy I just feel like calling Qustodio and leave them of a voicemail me cursing at them DONT EVER IN YOUR LIFE GR THIS APP UNLESS IF YOUR KIDS WANT TO HATE YOUUUYYU.Version: 182.6.2

Poor AppUsed to be great 2 years ago but slowly and surely too many bugs. Stopped reporting location on data network. Stops wifi from running and reverts to data networks. Time controls don't update on or off time. Takes 15 minutes to get to work. Slowly became pain in the posterior. Ive uninstalled. Phone being controlled through app device and much better now. Locations updating. Website unhelpful and finally cancelled subscription!!.Version: 180.45.0

Horrible app, do not download.It gives my child an unfair amount of time. For example: they disable her screen because she’s had 7 hours but then on her device it says 6 hours 23 minutes and this app is saying 7 hours 3 minutes? And what if my child needed to call me for any issues and the app is disabled? And it also lets her on offline apps so there is no point in paying for it when you can get free ones.Version: 182.5.1

Really bad appThis app is really bad I would NOT get this it stops your internet connection which causes problems with safari/google and it can put your kids phone/iPad at risk by exposing private information DO NOT INSTALL THIS APP..Version: 182.8.2

Bad and trash never come back againI literally hate this app i hate every app that includes parental control like im not doing anything im just busy on playing blade ball in roblox bruh💀 apps that include parental control have to stop existing and let me be FREE and i mean it I don’t like you people whoever made the apps and words call “parental control” I hope this app gets forgotten forever and ever. nobody likes you bruh move to another planet and advertise that there, istg if they block me on blade ball im done and im deleting this app rn.Version: 182.7.0

Terrible appI bought the full version to keep an eye on my 10yo boy while he’s so online. Here are the issues we encountered so far: - it has slowed his new iPad to a ridiculous level; - it doesn’t have a countdown for kids to know when their time is about to finish, it just shuts up whatever they’re doing and this, coupled with the issue mentioned above, has caused many a fight; - after a couple of months of using it, my son figured out he can set daily screen-time limits on his iPad using the kids app, completely overriding the limits I’ve set on the parents app. Totally not worth the CDN $70/year I spent on it..Version: 182.0.3

HORRIBLE APPNever gets this for ur kids it’s just the worst app and you get blocked from 90% of things and it’s just so bad would not recommend at all.Version: 182.2.2

BadHonestly this was probably one of the worst apps I’ve ever come across it was not good do not recommend.Version: 181.12.2

The worst app everNever let your parents download this app on ur device like bolt out of the house as soon as you have a suspicion. This app completely ruined my trust with my parents and took away all my freedom and social life. My parents were incredibly strict and wouldn’t let me hangout with my friends most of the time so I’d communicate on social media (which I’m not allowed to have), but they downloaded the app and I couldn’t download social media to talk to them. They also wouldn’t let me FaceTime anyone and they could read my messages giving me no privacy also they would lock my phone and change my password through the app what’s the point of giving me a good phone just to ruin it by not being able to call anyone I felt trapped and I hated my parents for it. I’m literally 17 I’m about to graduate and i have no freedom. So please, any kids or parents reading this, don’t download the app please unless you want to ruin your relationship!!!!.Version: 181.9.1

Hung on latest version of IOS 13.1.1A friend of mine has been raving on about this app and I purchased annual subscription base on a his review. However, it hung with I went to login. He using Andiod and I'm using IOS 13.1.1. I installed and setup Qustodio on my sons advises (PC laptop and Iphone 8) fine, but have not been able to get the app working on my iPhone 11..Version: 180.33.0

I hate this!This app made it so hard to have fun.Version: 182.3.1

Problem!It is not letting me in bc i accidentally uninstalled it now I when we put all our info in it doesn’t work it did last time but not this time! Please fix!.Version: 181.5.1

Don’t skip this review parents!As a 14 year old kid with this app installed on my phone, I stand utterly frustrated as my mom profusely dictates my every move with my device. My phone (an IPhone X), went from a fast, reliable, great product from Apple, to a slow, and disappointing phone with the speed equivalent to a Nokia. My battery drains quicker than ever, and won’t ever charge due to this app draining every last percent out of my phone. Getting into the effects of what this app does to your child, you’ll highly regret ever installing it. Not only have I become a sneaky teenager, finding anyway and everyday just to not have this influence my phone usage, my relationship with my mom, has really taken a dip. Despite her downloading this, I love my mom regardless, just the mutual trust we used to have in each other, has slowly faded, leaded to what I consider a “toxic” relationship, with many arguments ending in no compromise. All I want, is this mess of an app taken off not only my phone, but also the ones of others teenagers who have similar experiences..Version: 180.45.0

No freedomAs a child (victim) of this app I feel as if there is a lack of freedom. This app has ruined the trust, friendly encounters with family, it’s even ruined my family. To the parents/carers only use this app if you wish to ruin the relationship with your child/children. Before making them a victim of this app think of their feeling, as it can literally ruin you and your child’s relationship..Version: 182.2.2

Worst app everHard to use and does work.Version: 181.11.2

I seriously don’t know what is going onOkay… so I don’t like having this app because I feel like it is my mother invading my privacy and she’s constantly like why were you on this this this and this. But that’s not why I’m on here writing a review, I’m writing this because I’ve had this app all my life, and suddenly I am having an issue where I can’t do anything on my phone at all. On Thursday my phone does what it normally does, my time is up and so I was like whatever. So I asked my mom if she would give me more, and she was like yeah hang on. She texts me and is like okay I have given you more, and I was like okay thank you, but several minutes went by and my apps didn’t pop back up. So I was like okay, I’m gonna shut my phone all the way off and see if that does something. It didn’t, so I was like okay maybe it’s because I don’t have enough service. So I kept turning it on and off you know, and then finally when I got into service I tried it again. Still nothing. It has gotten to the point where I had to go to Verizon and they can’t even do anything on my phone because of this app. I can’t even download any new apps, my mother and I have both deleted it off our phones, but it has messed up. I ask that you fix this issue because I don’t like feeling like I can’t do anything on my phone. My mother has sent you guys an email so either get back to her or get back to me on here. But please fix the issue. - sincerely Kaidyn Dunn.Version: 182.7.2

A rational and unbiased review from a 14 year old boy.Look, parents before you consider downloading this app, I will share with you the pros and cons of absolute control and almost invasion of your son/daughters digital experience. First off let’s be nice and start with pros, for one you most likely will stop all and any pornography and gore/ sketchy stuff online, now I think this is a good thing some poor kid might get a little too excited and rub one out…and now your mom and dad know…another pro is that you can monitor your child’s messages and see how many vulgar and racist jokes teens make! No matter how saintlike your kid is! Finally your kid will be handicapped online and make many excuses on why he cannot do certain things and message his friends late at night (No one wants to say they have restrictions it’s corny)…overall personally this app actually is one of the reasons for my depression, and very unhealthy and unstable relationship with my parents, so if you want all these AMAZING! Benefits a 14 year old kid has shared his mind (;.Version: 182.5.1

Completely uselessThe app is a piece of junk... Yes, brilliant idea, but the problem is that it doesn’t work. It takes a second to bypass and from that point it stops working until reinstall or restarting the phone. Even without the bypass method, the app just stops reporting. Useless, wish I could have my money back!.Version: 180.55.2

DONT GET THIS APPThis app is honestly the worst thing I’ve ever seen. It blocks the dumbest things and thinks that any games is terrible. Whoever made this should go hang themselves and rot in hell with the devil. They definitely won’t see Heaven.Version: 181.2.6

Pls helpAyo quostodio basically im 14 right and i should be able to use my phone by my self and be able to do assignments and stuff but i cant cause my dad thinks that i cant have the stuff my friends have pls remove quostodio from my device or ur homophobic racist and transphobic and if u dont i will cancel u and put all over reddit and know that no one can protect u then.Version: 181.7.1

Don’t get this appThere is a way to get rid of this app, go into settings go to general, then go to VPN and device management, click on qustido kids put in your password and it should be gone.Version: 181.10.4

Poor quality.Few glitches when it came to the kid’s time on his phone; his 15 minutes would be up, and that was that. However, many apps would randomly be blocked, for example Instagram or reddit, despite them not being so in the first place. Nothing can be done to reverse this. Plus, any kid can look up online how to remove the app from their phone manually, which proves an extremely easy task. Very disappointed for this payed service..Version: 180.36.0

Parents do not get for your kidsIt is way to expensive and it barely does anything!.Version: 181.8.3

Super buggyI paid for the family monitoring but You just can’t grant access to app for the kids that you want to. It just doesn’t work...don’t buy.Version: 180.52.0

Needed improvementsPretty good. Would be better to have half hour increments in restricted time section. Some lags with location tracking. Really needs ability in setting to not let VPN, location settings and deletion of app be manipulated by child. Too easy for them to alter..Version: 180.43.0

Ruining my phoneAll it did was slow down my phone, I hadn't even has it for a day and nothing on my phone was working properly, it's completely useless, my wifi and data is being so slow even though it's clearly supposed to work fine. Do not get this app, there are so many others that work better then this and don't ruin your phone! if any parents read these reviews, it's not just a lie to birthday get monitored, don't ruin your kids phone!!! All reviews I've read are true and please believe me when I say getting this app is a bad idea! I understand my parents intention and I'm completely fine with it but if you want a safe app PLEASE look at reviews first!!! All reviews are true!!!!!.Version: 181.4.2

.I hate this app I had to get it because my mom told me to. It is so controlling I feel like I’m 5 and I have no privacy. It’s not that I have something to hide it’s just that it’s really uncomfortable and annoying. I’m also pretty sure kids and teens can control their internet by themselves, or at least without their parents knowing every single thing they do on their phone and for how long..Version: 181.8.4

Stupid appYou need to delete this garbage app this is the worst app in the world so delete this garbage app even people don’t like this boring garbage app.Version: 181.5.1

Hate itIt blocks everything including Netflix, 90% of everything on YouTube, the online dictionary, and more. I have to request permission for everything and the requests never go through properly. My other friends who have it hate it too. Would not recommend..Version: 180.45.0

This apps blow chunksThis app blows chunks.Version: 180.45.0

AwfulIt slowed my kids phone down massively. we’ve tried every app like this and none of them work properly massive waste of time and majorly invasive..Version: 182.2.0

Please readHello to anyone who intends to buy this app. Hello to parents, teenagers, and grandparents. I’m not writing this review because I have love the app or have a complaint about controlling parents. I just have a few words to say. Guardians, you may think you are protecting your family by getting this app, but it’s very much the opposite. Instead of thinking about how much you can see. Think about how much the app sees. This app currently knows your child’s location, what they search up, and their text messages. This isn’t just a monitoring app, this an app that takes more data than any other app I can think of, and to think that you have more security using it is a big mistake. Think about all of the information this app has and how much it put out into other hands. It’s not about trust, love, protection, any of that. You can buy any other monitoring app but this one just collects too much information to not be a potentially dangerous app. I don’t want to completely bash this app or anything like that. Buy the app if you want, but please listen to this warning..Version: 180.55.2

HelpMy app keeps on deleting and my parents keep on blaming me for it when I did literally NOTHING. Please fix this 🙏🙏.Version: 182.3.1

HorribleThis is honestly one of the worst protection apps out there. I understand the need for my parents to control what I do, but this app isn't it. It constantly messes with my WiFi connection, and turns it off occasionally. I have had issues where it downright just drains my battery dry (2 year old phone with no issues). Even when the 'sleep mode/downtime' is activated, I'm still able to listen to music, message family members, and sometimes even watch TV. This app is also annoying when it denies access to calling family/friends. I know that my parents wouldn't care if I were to call them/friends, but it just does not work sometimes. As well, it also messes with my Paypal and eBay constantly, making it unable to be usable at certain times. It is also very common to have a video sent to me by my parents, or I search for a review for airsoft/video games, and it will constantly say that it is restricted. This app is a total cash grab. I feel bad that my parents have to even pay money for this piece of technological trash. I could go on, but I'm trying to keep this to a minimum. Please fix your app. -John.Version: 180.52.0

Needs to be improved for iOSMostly works well and consistently, however the app usage shown on the Qustodio app is inaccurate. For example when my child is using iMessage on their phone, the Qustodio app tells me they’ve been using the Weather channel app? So it’s hard to tell what apps they’re actually using..Version: 180.31.6

TrashYour thing completely destroyed my pc and now it 20 time slower and now I hope you have a bad career i hate you.Version: 181.2.6

God noThis god awful app ruined my life. tbh im fine with my parents monitoring my screentime n stuff but this app uses a vpn to like enforce it and it literally ruins half of the apps i enjoy on my phone. i cant play roblox, genshin impact, etc bc of the vpn. its not necessarily quostudio blocking that specific app but the game i want to play noticing the vpn and not letting me play because of it. its so annoying please if ur a parent reading this just find another app that doesnt use a vpn cuz this genuinely is so ANNOYING like all i want to do is just play my favorite games. but no. as i said before like im completely ok with my screentime and stuff being monitored and only having a set amount of screentime but when this app literally doesnt allow me to play my fav games it gets really annoying. its not games either. tiktok also doesnt allow vpns, so i cant even scroll on tiktok. if the devs are reading this please can you like fix the way these games block the vpn cuz its seriously ruining my life like i just wanna enjoy my favorite apps but no 😭.Version: 181.9.1

Love/hate relationshipSometimes this app is great and sometimes not. I subscribed through the AppStore and when it came time to renew, it renewed automatically but Qustodio didn’t get the memo and they put my account back to the free level. They did take care of it when I reached out but they need to improve their system so that doesn’t happen. I’ve also had issues with some apps not working at all. I actually removed it from all our iOS devices and only use it on our computers now. It often says a site is blocked, that shouldn’t be, and then allows it when we reload the page. Not a huge deal (is rather it block too much than too little) but still a hassle. It does a pretty good job at blocking inappropriate context, and a great job at enforcing downtime (locks their computers right on time). But I feel like I’m constantly dealing with small irritations. Will be shopping around for another service before this renews again..Version: 180.45.0

Great just peachyDo you have no respect for your kid? Dont care for privacy?! Want to be a future nursing home resident?!! Want to spend money to fuel your childs hatred for you?! Do you want your children to move out and never speak a word to you again?! Then this is the app for you!! Seriously if you have trust issues just talk to them this app sucks.Version: 181.2.6

THE PEOPLE WHO MADE THIS ARE EVILThis is just no, i cant even explain it as a parent this is just wrong developers please fix every single aspect of this app or just delete it as a whole first of all it doesn’t even work my son comes up to me and shows me his phone i open it its not open. I lock it now its open the vpn is very bad i find it creepy that you can actually track your childrens private conversations its just wrong plain wrong you really need to reconsider making a screen time app my suggestion is that you make an app of different category or just quit coding as a whole because your really not good at it, you are just scamming people £50 for what? A bad app that doesnt’t even work. Anyone who reading this review don’t get this app or the parent one sepecially dont purchase anything becuase that money could actually be put to some good use like given to charity or buting some new clothes..Version: 181.13.0

Do not getThis app sucks it installed malloware on my device would not get.Version: 180.45.0

ClunkyGreat concept but a bit of a battle . Bugs galore. Clunky and unpredictable. You try to create a safe and consistent environment for the child but because of the bugs and nature of the interface it results in an inconsistent experience for child and parent. Try it but I’m looking for something else even though it’s bought and paid for!!.Version: 180.42.2

Trial fine, Premium paid for service brokenEverything seemed ok during the trial except for a few minor setup issues. Paid for the service and now the VPN has blocked Netflix!! If this happened during trial I’d have never paid. I have emailed for a fix so let’s see what happens....Version: 180.31.6

Can’t trail keep getting error messageWanted to see if this would work but couldn’t as kept saying I’d reached my 1 device limit ... I don’t have this on any other devices..Version: 180.28.0

ConsentThis app can be installed without consent or knowledge and I think that Is disgusting I realise it is quite a useful app for young children but it is quite bad for privacy of an older child as you can see their messages and activity without consent I think this app should show that is was downloaded and be able to be deleted it can also mislabel websites and apps itv can also drain battery while this is an alright app there are some tweaks nessecary.Version: 181.13.0

What in the hell 🤬🤬I just want to live my life with out them staring at me 24/7. I get the bullying thing but come on this is creepy.Version: 180.42.2

Needs massive fixingMe as a kid I personally have no issue with my parents using this app to manage content and screen time stuff like that, but this app breaks all my apps, for example instagram: I can’t use filters, the direct messages aren’t live therefore causing me to close the app and re open it just to send and receive messages from people, I can’t send voice messages or images. Aswell with a lot of other apps like how something will be blocked just because a font is blocked causing the whole page to be broken or images in games not loading aswell as apps not being up to date in the model when I update them and still be the same model as when I download them. It’s gotten to the point where I can’t use maps or even the app I use to find a buss to catch. Please fix this soon it’s really irritating.Version: 181.13.0

AwfulI tried to put zero stars but it wouldn’t let me. The limits don’t work. They turn off my device at random times and use up over double the battery that I would usually need. Extremely unimpressed and frustrated. Would not recommend this app to anyone and advise the creator to start over..Version: 182.3.1

Poor AppI actually could not link my phone to my daughters phone so I could manage it..Version: 180.47.1

Good app. Needs a few tweaks!Works well. Have had to email on a number of occasions as the VPN keeps block the Netflix app, they do sort it out but it doesn’t stay sorted for long. Need to get the text and calls section working for iPhones n iPads. Other than that great..Version: 180.33.0

Literally 1984This app is just like George Orwell’s dystopian novel, 1984. Coming from a 15 year old teen, all I see is just restrictions galore. This app watches you like a hawk, feeding all of your private info to whoever linked to the app. It doesn’t even let you delete the app itself! I understand that this app was made with good intentions, but I feel like my parents are looming over my shoulder and looking at my phone whenever I open it. All this has done is create trust issues between me and my family. If you want to use this app for kids below the age of about 11-12, it is understandable and can be a helpful tool. But all it does for teenagers is establish a barrier between them and the parents. It sends the message that adults don’t trust us enough to talk to us, so they have to monitor our screens 24/7. On the off chance that any parents looking to utilize this app, please reconsider and talk with your child instead of overseeing them without their permission..Version: 182.3.1

I may not like this app but I will be honest on the apps review.I am a 13 year old girl. My mom downloaded this app on my phone. There is a location viewing feature and what I am gonna say may shock you or may not. My mom pays 99 dollars for this app but it doesn’t even tell her my correct location or history! It says I left my house when I was ASLEEP! and that I tried to go on Facebook 30 times but it was blocked. This app is an invasion of privacy. Your parents can see what your doing but YOU DONT KNOW WHO ELSE CAN! Imagine someone viewing your screen all day while you do schoolwork, watch movies, etc. Parents you are NOT the only ones seeing your kids location! Imagine someone tracking your child through an app YOU downloaded yourself! It doesn’t matter if people can or can’t see the location from the creators, what if someone hacked the parent app?! They can find all your info! I recommend using Apple screen time if you really wanna limit screen time and block apps and websites. It’s much safer.Version: 182.6.3

THIS APP MAKES EVERYONE UPSETI understand it’s to limit screen time so kids aren’t playing 11 hours a day, but parents just use this app and ignore kids wanting to make solutions. I have had long conversations with my parents about this app, yet no changes have been made, even though it’s been over a year with this app on. If you’re a parent and your reading this, please be open to new ideas and conversations with your kid. Sometimes it’ll work out for everyone, with a good and balanced solution, like this app should! But so far, that’s not what most family’s are experiencing. This app is just a quick and easy way to upset your kid and cause trust issues. This also invades privacy so you can’t go a second without a parent judging you, (Or Banning Apps) about what you look up or do online. I don't even look up bad stuff online, at least 70% of my searches are video game tutorials or stuff like that. Though, my parents always comment “That game looks a little violent, don’t you think?” Or, “You shouldn’t be watching this kind of stuff!”. The point is, this app ends up making everyone upset including the parents when you complain about it to them..Version: 182.3.1


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