- 71.0LEGITIMACY SCORE
- 75.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
CODE app App Complaints & User Negative Comments 2024
CODE app app received 27 complaints, negative comments and reviews by users. Have you ever had a bad experience using CODE app? Can you share your negative thoughts about code app?
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CODE app for Negative User Reviews
✓ Doesn't workApp crashing all the time.Version: 2.04
✓ None existent customer serviceI have tired to contact code via the general email a couple of times as I am having issues with my account. No response to date, so will delete my account. Waste of time unfortunately. I got the app due to recommendations, disappointing that I am having no luck!.Version: 4.9
✓ Good app but need some workThe app is good but need some work on it. Crashes at times, map is inaccurate. List a place in Brixton when it's located in Soho.....Version: 2.06
✓ £70You guys went really too far increasing price from £12 to £70 knowing your customers are simple waiting/bar staff....Version: 6.0.3
✓ Crashing!I use this app very very frequently. Yet, since the new update it keeps crashing and won’t let me back into my account! :(.Version: 4.0
✓ !Why the app became so expensive?? From 11£ to 50£, that’s crazy!.Version: 6.1.0
✓ Crashes and can't openPaid for the app but can't even open it! Please refund!.Version: 2.04
✓ UselessThis app is useless- it locks you out unless you can prove that you work in hospitality. Yet it is happy to take your personal details and it makes it impossible to delete your "account".Version: 1.2
✓ PointlessI signed-in 1 year ago to use it 2 times. It is very difficult to find a place where to use it in a good time and even more difficult to go outside London. This year it renewed by itself. I tried to use it 3 different days and is not working (always saying no internet connection), after that I updated the app several times with the same results. Ended up, I cancelled my account and deleted..Version: 4.9
✓ Not workingWas working, stopped working when I need it most, just white screen, telling me I need to connect my phone to internet ! 😡😡😡.Version: 2.12
✓ App crashing as i try to put the employee proofApp crashing as i try to put the employee proof.Version: 2.08
✓ Hospitality SuperviserI was so happy to discover the app from my manager and once I downloaded I realise I cannot login with any of my emails ! So disappointed ! 💔.Version: 6.7
✓ Huge increase in subscription price by new ownersIncreased the price six fold for yearly membership. Absolutely shocking, kicking people out of the app who have already paid a years subscription. Need to rethink pricing structure for hospitality folks who are on low wages and are looking for discount meal without a rip off app.Version: 6.0.2
✓ Not working!The new app is not letting me redeem ANY offers? An immediate update is necessary!.Version: 4.0
✓ Coya Angel CourtTo preface this message the Code App is an app used by people in the service industry to enjoy dining at wonderful restaurants across London with a discount. I work in the restaurant industry and went to Coya this evening to enjoy a lovely meal with a friend from New York. I have the code app - when I presented the app (which gives 50% off of food not including alcoholic beverage) the manager (called Breezy) came over and said we could not use the app as we were supposed to tell him we had the app upon arrival because we would have been given a different menu - which is totally fair . I asked for the “different” menu for future reference in which he brought me the same menu. I was genuinely confused because this was the exact same menu. I then said, I completely understand if the menu was different but this is the same menu and you are treating me like I’m trying to con you. (Mind you I pay for the luxury of this app). He then said no, you can not just enjoy your meal and then tell us you have the app. SO what I understood here was that I was not allowed to ENJOY my meal in this fancy restaurant with this great service because I have an app that essentially says I cannot afford this place. Had I told him I had the app at 7:30pm as opposed to 9:30pm we would have had a different service - discrimination to say the least. Moreover, we were two young women dining, so some might understand that we could have never won the argument. What I know as someone who has worked in fine dining for 15 years is that nothing in his system would merit the fact that he denied us something we could have easily used. His system did not know that we checked in at 7:30 and his ego and demeanour only told me how he felt about us using the app. I have used this app on numerous occasions in the most lovely places across the city, never have I experienced this. Again, as someone who understands the system in service, I actually was mind boggled. And I am sad to see that a person who works and manages at this restaurant seems to have an attitude of “above” as a person who serves. This was the most insulting experience I have ever had. Risha.Version: 6.1.0
✓ Started off brilliantWas using this app frequently, never an issue great deal, GREAT price. Now £7 a month from £12 a year? What a let down..Version: 6.0.3
✓ Want a refundStopped my subscription before my free trial ended and was still charged.Version: 4.9
✓ The concept is awesome, the app needs a lot of work...It’s a great app (and the bulletins are fantastic. I don’t believe I have the option for the quarterly, but I read one sent to my boss and they're also fantastic! So a visit to the website is integral! This app is allowing industry individuals to visit other wonderful places to dine. It’s a marvellous concept I fully support, but the app is awful. It glitches a lot, even since the redesign, and is currently constantly preventing me from making a restaurant booking. I’m happy to call the restaurant but I assume the member discount comes through Codeapp. The tech just needs a bit more work. It’s an easy sell since so many of us in the industry want to eat at other places but either don’t have contacts there or more often than not our contacts are not in the position to give a discount. And we would not jeopardise their position. We all often pay full price because we have an appreciation for the hard work that has gone in to make our meal. The tech here just needs to reflect the concept it is supposed to support. Many thanks..Version: 6.0.3
✓ Impossible unsubscribeI am trying to reach someone out to proceed my opt out and no response. I don’t even use it and wanna cancel but there is no customer service at all!!!!.Version: 5.1.5
✓ For people who work in restaurants onlyWe have been advised that people who work in events do not count... restaurants only..Version: 4.1
✓ No long working on ios13Stays frozen on the code logo screen , needs an update.Version: 5.1.5
✓ No functionI’ve just downloaded. Signed up in the laborious way requested, and clicked on start free trial and it immediately sends you to pay £11.99. What a waste of my time..Version: 4.9
✓ CrashingI've used this app for some time but after it was updated and you are charging for it, it is impossible to get it to function. I have paid for the subscription but it doesn't even open! I'm using an iPhone 5. You cannot charge the money and then have a faulty app- please fix it!.Version: 2.04
✓ Needs UpdatingLove this app! Not working on iOS 13 though....Version: 5.1.5
✓ Not allowing me to log inBeen a subscriber to Code for two years but it currently won’t allow me to log in saying I need to subscribe...my current subscription is valid until July 2018! I’d like a refund please..Version: 2.12
✓ It’s really buggy right nowThe map doesn’t load properly, it freezes when u switch between apps. It really needs an in app browsers with link to restaurants website and/or menus so ur not switching between browsers/apps when searching.Version: 4.9
✓ Nightmare! Extremely buggyThe app is very buggy and poorly made. It stays on the loading page most times. I have to delete the app and reinstall every time I want to see anything! Please fix this!! Absolute nightmare.Version: 5.1.6
🙂 CODE app Positive Reviews
CODE app works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CODE app.
⛔ CODE app Problems
