LEAN (UnitedHealthcare) Negative Reviews

LEAN (UnitedHealthcare) App Complaints & User Negative Comments 2024

LEAN (UnitedHealthcare) app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using LEAN (UnitedHealthcare)? Can you share your negative thoughts about lean (unitedhealthcare)?

LEAN (UnitedHealthcare) for Negative User Reviews

✓ Beware Of TetheringIf your iPad is WiFi only, and use this app while tethered to your phone, it won’t work and is designed not to according to a PHD rep. Apparently it will work if you have cell on your tablet. It was nice to get confirmation of that after trying to use LEAN several times in the field (which is where all my applications come from). Since rollout, it’s fax for me..VaxmanidVersion: 1.2.1

✓ Works betterMore stable than previous versions. I wish it would recognize Face ID or fingerprint login. You have to login twice, it takes too long to load up. Also would like ability to save client/ prospect info and then add the Medicare Card info later. It’s kind of a road block that requires the Medicare number first. Although, I Love the quickness of application submission and it cuts down on errors..CrschillgVersion: 1.3

✓ New Optum LaunchNot working since the switch over. I have deleted and updated three times?.Obedi1Version: 1.3

✓ HELPIt’s open enrollment and this application is a constant crash. IOS 11 Update needed!!!.DavweeksVersion: 1.2

✓ Freezes and crashes on login.Unusable till this gets fixed..Rickd12Version: 1.2

✓ Not updated for iOS 11 yetFYI. Don’t try this until it gets updated to iOS 11. It won’t work..RadiotomVersion: 1.2

✓ Lean appI have only used lean on my iPhone and there are quite a few formatting problems. Trying to scroll through the different steps is troublesome. A paragraph for the opt in for paperless material covers up the three slots you are supposed to put in their birthdate, so it takes me a couple taps on each one to actually hit the right spot to open up the option to select their month, day, and year. Overall it works as I have successfully submitted application on it, but it could definitely be optimized for iPhone..JordankentleeVersion: 1.3

✓ Unusable on IPhone.Can’t see half the screens..Bs1292Version: 1.4

✓ Will not runAfter logging submitting user ID and PW the app immediately crashes, every time..BackToAndroidVersion: 1.2

✓ I Phone Xs MaxI cannot get this to set- up on my iPhone?.AlantakVersion: 1.4

✓ Using leanLean is a great tool when it works. It always seems to have issues in the beginning of aep. Not sure why. This should be all ready for a lot of use but it never is..Loyal agentVersion: 1.3

✓ Does not syncThe Lean app does not sync your applications properly. Once you call the phd, they have little knowledge on how to fix such a crucial problem. So far, I have three applications holding time, effort, gas, and inconvenience to a client because of this issue..AdjustedmondayVersion: 2.0

✓ Major update neededApp needs a major update .Several errors make it useless and non-functional.HipolitobzVersion: 1.2

✓ DisappointingIt WAS a great thing. So frustrating. Have to write other carriers that can make their e app work..Have fun but brokeVersion: 1.2

✓ Med Supp App on iPadPro freezes every time just before submissionI have no problem with this app on an iPad Air, which lacks the capability of the Apple Pencil, but with the iPadPro (1st Gen 12/2015) I have yet to be able to complete one application without it freezing and having to restart. I have yet to complete any application even after multiple re-starts on this device. Have called PHD for assistance and they have not been able to determine the problem. I have deleted the application and re-installed, I have reset my entire iPad to the original specs with the same results. My MAPD's work flawlessly. This problem only happens on my iPadPro..FloridaProducerVersion: 1.2

✓ Force closesEvery time I try to login. Come on guys....MukaMyNameVersion: 1.2

✓ ICAApp has been worthless. Glad uhc took away a great program in Ienroll for this..Cascade3488Version: 1.1.1

LEAN (UnitedHealthcare) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LEAN (UnitedHealthcare).