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- 84.1SAFETY SCORE
- 12+CONTENT RATING
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V LIVE :App for stars and fans App Complaints & User Negative Comments 2024
V LIVE :App for stars and fans app received 110 complaints, negative comments and reviews by users. Have you ever had a bad experience using V LIVE :App for stars and fans? Can you share your negative thoughts about v live :app for stars and fans?
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V LIVE :App for stars and fans for Negative User Reviews
✓ Can’t sign upI just downloaded this for the second time, and I can’t remember my last account so I want to make a new account. But it won’t give me the option to sign up. Please help..Version: 3.4.1
✓ Functionality has taken a nosedive!!Updated my review to go down to 1* 👎 I’ve been using the app for years and it only gets worse… I can’t possibly imagine who thought it would be a good idea to add a vibrate when you press the heart button??? It needs removing or AT LEAST give you the option to disable as it completely ruins it. I hope artists start using other apps to go live as there is no hope for this app..Version: 5.5.0
✓ New interface so bad..Like I go into an artist channel to watch the artist’s content and I just see a bunch of the fans comments and uploads. Literally NO. So bad and scrolling around and going to another subsection just to see their list of uploads UGHHHHH.Version: 5.2.2
✓ Not as good as the old versionOk the new version of this is sooo crap that i have nearly stopped using the app tbh coz it’s just not as good as the old versions but it does make the “hearting” much more easier! I really really wish they would just go back to the old version layout - not this crappy one! Whenever i am watching a live full screen (landscape mode), and i get a notification, the video goes black and the screen goes to portrait mode showing the notification and it takes its time to show the video again and it just frustrates the living daylights out of me! I don’t want the broadcast i am watching to be interrupted! Also, the channels i follow used to show which ones i have used the most and i love that layout but the new one is just utterly crap because i have to scroll and look for the channel i want to go to (since i follow a lot of channels and it just confuses me)! Also, when i try to pause the vid i have to actually try over and over just to be able to click it. So basically so confusing to use and just nearly making me not to use it albeit its perks. Ugghhh anyway, i just wish i can start using vlive again just like how i used to!.Version: 3.0.4
✓ Please change it!I’m just here to complain that I can’t watch a BTS FULL Episode of ‘Run! BTS+ Behind The Scene’ without a membership card. I can’t pay that! I’m broke as flip! I know you’re only doing this to get enough pay, but this is unfair! A lot of other people has membership cards to watch something on full episode while some or maybe a little amount of them don’t. I have this on my iPad as well. I can watch the FULL episode of ‘Run! BTS’ but that’s different to the one for Behind The Scenes version of Run. I can watch it but I also want to watch behind the scenes version. Can you please change it? If you can’t I’ll understand. I’ll just watch the ones that’s not Behind The Scenes..Version: 2.3.10
✓ HelpI like it, but for the past week I can’t get into it it always says “a temporary error has occurred” on the app and web browsers, please help.Version: 5.0.1
✓ Love the content, hate the appI absolutely love what the app offers and all the great content available, however every time I try to watch something, it completely bugs out, giving me the “playback error” message every 5 seconds. I can’t even get through 1 video without it freezing every 10 seconds and it’s the most frustrating thing. This has been happening since the start of the year and since then I haven’t been able to watch a video all the way through to the end or without it freezing. I thought there was a problem with my phone, but the same happens on my laptop and my friends phone so clearly there is an issue. Please fix this ASAP as I have been patient for very long and still no changes have been made..Version: 4.1.4
✓ Recent app updates make the app slower?I feel like with all of the recent updates, the app has got more problems? Every time I log into the app it always logs me out of my account and tell me to sign in again and now the app will not even load for me, it just shows the vlive icon and that’s it. If you could please fix this it will be much appreciated so I can get back to watching the channels I like. 🙏 Thank you!.Version: 3.7.3
✓ Someone fix thisWhy is it so difficult to watch on multiple devices? I have a mobile phone and a laptop and I want to have access to all of my content, especially content that I PURCHASED, on both of these devices. I tried very hard but not even the support page could give me answers. When I logged out of my account to try again I log back to find out ALL of my purchases are gone? I’ve yet to contact v live about it but it shouldn’t be this difficult. I bought these episodes and fanship subscriptions on my phone, I should be able to watch it ON THE SAME ACCOUNT on my laptop..Version: 4.1.3
✓ HiGuys if you use vlive to watch run bts please don’t watch it here anymore instead watch run bts on weverse please cuz I heard that if u watch it on vlive, the money goes to naver and naver gives it to yg and sm cuz they are shareholders and because I think someone said that naver is going against bts like they are spreading false rumors and bad stuff about bts but for yg they post or spread good things about them cuz yg is a shareholder but I’m not entirely sure but I’ve seen armys posting and talking about this on Instagram so pls (sorry for my bad English , English isn’t my first language)😊💜💜.Version: 4.9.3
✓ I can’t log in help me T.TSo I have been using my Vlive on my phone for one to two weeks. All of the sudden I go in the app yesterday and it has me logged out. I try to log back in with the only email I would have used, and the only couple passwords I have. Nothing worked. I even tried my other gmail account that is for professional stuff. Nothing. I sent a reset password request to both emails multiple times and haven’t seen anything yet. I don’t know why this happened, and I can’t find anyplace where I can simply make a new account either. It’s just all logging in. So I can barely use the app now..Version: 3.3.1
✓ Ok but…Soooo I am an ARMY. I downloaded this app to be able to connect with other fans and BTS during lives. I soon joined the Stray Kids fan board and I am disgusted. The things Stays post on there are TOXIC AF. Trolls posted self harm pics and inappropriate posts repeatedly. Then, on the BTS fan board, trolls took to making the board toxic. The reason I am complaining about this is that I wish there was a sensory button to blur/hide any toxic posts. Other than this, I love this app. It lets you be able to communicate with idols and like minded fans. But trolls have gotten so frequent that I had to delete this. The things people post are just so bad. Please take my suggestion into consideration. Thank you!.Version: 5.2.2
✓ Where to start...First of all, the new chubby retro looking icon is just plain ugly, if you compare it to the previous design, this one looks like an outdated version. Then the format of the app itself has also gone downhill. Instead of making it more user friendly, it's now cluttered and complex. If it aint broke don't fix it. The only improvement is the video play feature of 10 second rewind and fast forward. Another complaint is that the heart button can't be minimized, it's an eyesore, distracting, and takes up more room than it should. At least make it transparent in the next update. The v app icon being always present on the screen has a valid purpose, but when i want to take screenshots or just in general, the heart icon is just plain in the way. I used to love this app, but now I get salty each time I open it..Version: 3.2.2
✓ The new update ruined itVlive was fine like 10 minutes ago but when it said to update it, i did but now i cant see the comments(?) i dont know if its only me or not but fix this!!! Also when i skip forward the screen stops and then its annoying but i love this app.Version: 4.9.0
✓ New update sucksI hate the new update. It made it so much difficult to use. FIX IT.Version: 5.0.1
✓ 업데이트 너무 최악이에 .,불안정해졌고 ui 구려요 .. 댓글창도 그렇고 디자인 최악이에!!!!! 앱 자체를 눌러서 들어갈 때 말고 알람이 왔을때 알람을 눌러서 들어갔을 때 풀화면으로 바꾸면 렉먹고 화면이 짤려요 ⬆️⬆️⬆️⬆️⬆️⬆️⬆️⬆️⬆️⬆️⬆️⬆️⬆️ 이거는 전 버전때 부터 그랬음 고쳐주세요❗️❗️❗️ 솔직히 라이브 알람 왔을때나 들어가지 누가 평소에 앱 눌러서 들어감🤷🏻♀️...Version: 5.0.2
✓ Change it backBefore the update it was easy too navigate and access what i wanted. Now I’m having issues with this recent update, I’ve been trying to get up a live from 2018 and no matter what i do it doesn’t show up the 2018 videos it just shows the most recent videos unlike before when it should show up instantly. Now i have to scroll past all of this years and last years videos to get to the one i want to watch and it takes so long. Please fix this thanks.Version: 5.1.0
✓ A Major ProblemI’d give this 5 stars but the problem i’m having is pretty big, the problem is that there is no option for captions. I did have it the first time I downloaded the app, but I took a break and when I came back there was no caption button. Ik many ppl had this problem b4 yet it doesn’t seem that it’ll be solved soon. I know that it takes awhile for captions to be available but it seems like every vid/live has no captions. I tried going to that help thing but that was rlly no help. So yeah, overall the app is good. It’s just that problem is rlly nagging me..Version: 5.4.3
✓ - starWish I could give this app a negative star.....not sure what the developers were thinking with this but the current layout is the worst I’ve ever seen. Not sure why we couldn’t stay with the original one which was easy to navigate and would let me actually go back to old vlives. This new layout is ridiculous....how am I meant to scroll back and re watch lives??? I can’t because I have to manually swipe a thousand times and even then it wont go back all the way! Change it back or I’m sure you will lose alot of users..Version: 5.1.7
✓ Not good idea on this app on not good ideaCancel this app ASAP remove it off is the Apple store now.Version: 5.1.2
✓ Update is terribleThe new update doesn’t allow the captions to be seen when you are streaming (to Apple TV, chrome cast etc). Please fix!!!.Version: 5.0.1
✓ REALLY BADNo stars.Version: 1.3.0
✓ I’m gonna get tendinitisPlease just change it back 😭.Version: 5.1.7
✓ CoinsWhy can’t you get free coins on the app I can’t view stuff just because it costs real money! DELETING NOW.Version: 3.1.0
✓ Latest version is so badThe new overhauled vlive app is just so bad, it used to be easy to watch vids and communicate with stars but now it’s so over the top complicated and messy. It’s honestly the worst update to an app I’ve ever had, it used to be my favourite app and now I barely ever use it. Please downgrade all these silly changes..Version: 5.0.5
✓ Don’t update the newest versionI absolutely hate this new update. You have to swipe through every video to get to the video you want to watch. Videos are “displayed” above the fan posts, but you don’t have the infinite scroll like the previous update. Fan posts are not needed and should not be the main page of the artist page. The videos are what people download the app for and should be the first thing people see when going to the artist fan page. It should not take me 10 minutes to find the videos and then finally see them at the top of the page and mistaking them for an ad. If I don’t know what a title of a video is called, how would I know what to search? Bring back the full page of videos and I would be much happier..Version: 5.0.1
✓ Fix your Captions ❗️Whenever i go on a vlive it doesn’t give me the option to turn on captions. The app is updated and everything and it still won’t allow me to turn on captions and if vlive didn’t know not everyone in the world is fluent at korean. fix this so i can enjoy my favourite kpop groups’ vlive’s..Version: 5.1.5
✓ I cant even log inI love all the content on this app and i think its a great way to get in touch with your favourite idol , but how can i do that when i cant log in? After recently becoming part of the army ( BTS fan) i wanted to find out more about them so i decided to download this app. When i first enter its says i need to log in. I dont have any of the apps it requests so it tells me to use my email adress i put in my email and pasword about 8 times and it tells me ive got the wrong email or pasword.I try watching a video without logging in but it doesnt let me :/ Hopefully this doesnt happen to many other people, but i hope the creators of this app fix this bug..Version: 4.2.2
✓ Not happyI had one account lost that created another log out of it then it comes up with the same page to create a account not happy lost the original account.Version: 5.3.3
✓ Log in issuesI really love the app it’s great and easy access I usually never have problems with the app but as of recently when I clicked on a vlive the app completely froze so I just left it hoping it would unfreeze but I came to realized it logged me out although I was confused I still tried logging back in only for it to not allow me to I don’t know how to fix the problem I’ve been trying for two hours to log back in I tried resetting my pass but I never got the email to do so. I know I could have just made a new acc but I’m not sure if my data will transfers over or not?..Version: 4.8.3
✓ IT’S DRIVING ME INSANEI’ve recently updated and the app, but unfortunately have been logged out. I was signed in with a twitter account that I don’t use much but tried to log back in anyway. It takes me to the Twitter app and does NOTHING. It gives me no options to log back in and if I click to enter the twitter email it says unavailable? So I lost all my purchases and all my progress with the Chemical-beats(?). Thank you for you help V Live!.Version: 3.2.2
✓ Bring back the old formatThe update was so unnecessary its harder to access videos and i really dont care for comment/discussion pages the only good thing about the app is the artists videos but now theres just unnecessary additions also the update made app laggy.Version: 5.0.4
✓ Good, but need sorting outNo idea what exactly the latest update was meant to do, but fix bugs it certainly has not done! Keeps getting the Vlive not responding message and have to constantly restart it. And yes I have uninstalled and reinstalled and rebooted my device. Why fix what’s not broke?.Version: 4.9.0
✓ Good but the buffering is annoyingI love the content of this app but it buffers really bad which is quite frustrating. Sometimes the videos just crash. It's the same on the website version too so I can't escape it. I can't fully enjoy watching the videos when it does this. I bought some vlive+ content and it won't even play without buffering and crashing, despite having spent some money on it. Overall, the content is good and once this issue is fixed, the app will be very enjoyable..Version: 2.3.12
✓ HORRIBLE UPDATE !!!I usually refrain from writing these sorts of reviews, but in this case as a consumer and long time user of this app, I feel it is necessary to bring this issue into light. The recent update of your app is horrifying to use. Its dramatically different from the original format of this app. It’s confusing, slow, and frustrating to use. This updated version of the app makes me dread when idols go live because I have to deal with the horrid condition of your app. It’s extremely difficult to find the content I want to see, and it has completely lost the simplistic and fast aspect this app used to excel in. Also, it’s super bothersome to have to manually turn off the comments every time we want to go full screen on our mobile. I urge you to revert the app to its previous form or improve the app to be less complicated..Version: 5.1.0
✓ CaptionsI have a problem with this new update. Whenever I watched replay videos I like to connect it in our TV but when it’s connected the subtitles are not showing and it frustrates me. Please fix this..Version: 5.1.2
✓ Why can’t we sign up on emailSince most people don’t have social media or doesn’t have that type signing up by email should be a thing I would love this app even more than.Version: 3.9.1
✓ Don’t understand the updateOk the app was perfect and great before, but now that it was updated. It’s terrible I don’t know where anything is. Like the other day I was watching a TOO vlive and it somehow kicked me out. Then I couldn’t get back to the video, and it was live. So I’m over trying to find how to get to the videos and I found it luckily after 5 minutes of searching. But I don’t know how I did, so please make it easier to find the videos on the channels. I’m about to go watch a tutorial or something cause I still don’t know. Also I saw another review about an alarm for when your favs go live, and honestly that would be very nice because us international fans are usually doing something like sleeping or working. Cause they all go live when I’m sleeping and that’s not fun 😕.Version: 5.0.3
✓ Can we create an account with Email?Can you please make it that you create an account with an email please? I don’t have accounts for any of the others and would really like to be able use this app :(.Version: 3.4.2
✓ SlowEvery video i watch it always stops even tho the internet is fine its just the app it keeps reloading every few seconds.Version: 4.8.1
✓ Worst updateThe latest update is probably the worst update I've ever had with any app. The new layout is not only confusing, horrible and unnecessary. The things that needed fixing hasn't been fixed such as the heart counter for some. It doesn't automatically update and the subs are still out of sync with the audio. This was the worst decision ever to have this new update and I'm sure I'm not the only user that feels this way. If I could I won't even give it the 1 star rating I would go into negative if I could..Version: 5.0.1
✓ Continues to allow perverts to stay.The FAQ says when someone gets reported multiple times that person will be blocked from posting for 24 hours but that appears to not be true or the person has multiple accounts with the same name, besides that, they have done absolutely nothing about the pervert going around to the different forums posting inappropriate pictures. He/she continues to post porn pictures on a app filled with minors and besides removing the picture each time we report it, VLive has done nothing else. If they continue to allow this they should change the age rating for this app to 18+ because no minor should be forced to see such a thing. This is suppose to be a fun place to connect with fellow fans not hiding from perverts posting porn every day..Version: 2.3.8
✓ Subtitles No Longer WorkingI just updated the app a few minutes ago because it prompted me to do so. I was excited because I hoped the update may have fix some errors I had been noticing. So, I open the app to look at videos and stuff of course, and lo and behold, the subtitles don’t work anymore. I checked I subtitles of other languages and also other artist’s channels to make sure it wasn’t just the ones I was watching. And none of them work. What the heck happened? I was glad to be finally catching up on things because I’m behind and I also haven’t been feeling well so I wanted to watch something that made me happy. And now I can’t. I’m only a beginner in Korean, so I still definitely need the subtitles. *disappointed sigh* 😞.Version: 4.9.0
✓ SubtitlesPLEASE IM BEGGING PUT SUBTITLES ON IPHONE PLS PLS PLS PLS IM BEGGING YOU 😭 overall it’s good.Version: 5.3.1
✓ UpdateYour update sucks! Bring back the old one..Version: 5.0.2
✓ LaggyyyLaggy but I love it !! I get to see my fav people 💜💜💜💜💛💛💛💛💛.Version: 5.4.3
✓ Glitch maybeI can't watch the recent vlives, i don't even receive any notifications..Version: 5.2.4
✓ Itsss okeyI really do like this app obv Cus I get to watch and here about my KPOP idols, BUT this new update doesn’t have subtitles LIKE hellooo your gonna have fans that don’t understand Korean!!!!! So I’m a bit peeved off about that but other than that it’s great. So get the app if you understand Korean and if you don’t you are a useless looser like me👍 tbh they probs do have subtitles but me being the none techy person I am a don’t know how to turn them on!!!!.Version: 5.3.1
✓ CrashingThe app crashes on iPhone 6s.Version: 4.3.0
✓ Notifications and..So I have my notificatioms turned on but when a live or video is posted I get the notification really late like the live is over by that time. I don't know if it's just me but it really annoys me. The app's great and I would recommend downloading it. (The app crashes whenever BTS has a live or something too).Version: 3.8.1
✓ Not what I thoughtThe app it’s self looks really good if I could only watch a video! It says every time I click a video you have to log in, you can do it through Facebook or twitter or it has the option to put in the email and password registered to v live, but I don’t know how to register or create an account of some sort, i don’t know if I’m doing something wrong, or if there’s a problem but I didn’t expect this when I first downloaded it.Version: 3.5.0
✓ Terrible updateThe new update is really annoying me and it just made everything harder for me to use and its way more laggy than the old version.Version: 5.0.1
✓ Great!! but...I’ve had this app for about a year and a half now on my ipad and it’s been amazing. recently i switched phones and because my new phone is faster, i decided to finally downalod vlive on my phone. i downloaded it and logged into my account. a few hours later i checked the app and i saw two groups went live and i never got the notifications!! i checked my phone settings and in app settings. i even reset the in app settings and i still don’t receive notifications ☹️ everything was fine on my ipad but for some reason it doesn’t want to give notifications on my phone..Version: 4.2.1
✓ I love this app but...My ONLY complaint is I can never open the app from the actual icon. If I try to open Vlive from the icon it pulls up the blue screen with the logo and nothing will happen. It will sit on that screen for hours (I know because out of curiosity I tested it one day). I have to go to my App Store and from my list of downloaded app I have to find Vlive to be able to open it. This is fine because I am still able to access the app, but it is quite annoying. It adds like three extra steps just to open the app. So if I’m trying to log on quick to catch a live stream in my eyes those seconds matter 😂 I guess there is another small thing, but it seems related. Sometimes the app force closes or I find I have to restart it. I feel these are connected. Just general “bugs” that need to be addressed. I have updated several times and I expected them to go away and they haven’t. So here I am leaving a not so good review. Please fix this so I can send the love this app deserves!.Version: 3.4.1
✓ Please helpI bought blackpink+ for the fanship content a few months ago and I cancelled my subscription for a bit as I was not using app for a while. Now I’m back to using the app and I’ve subscribed to their channel+ again but it doesn’t let me watch their fanship content please fix this Overall still a good app.Version: 4.9.5
✓ The update is awful.I used to use vlive frequently! it was really easy to go on whichever channel i want and find my favorite livestream or sort through my bookmarks for what i wanted to watch. now its impossible to find anything. do i have to scroll horizontally in that little window to find my favorite idol’s livestreams while the FAN CHAT takes up the whole screen? this is not a messaging app and i could care less about what other fans are posting on the board, i want to see my idols! i also have yet to find where i can go to unfollow a channel... this update makes me want to delete the app and hope someone uploads the streams somewhere that makes it easier to watch..Version: 5.0.2
✓ There should b option to exit updates 😫I love and want to support the v app. Can't there be an option to decline the updates coz my phones too old to accept new ones 😂😪.Version: 2.3.10
✓ New update sucks luv💕Idc idc idc fix this :(👎🏻 the new update is just a no. a big no. fix it rn like literally drop everything and go fix it back to what it was or istg- please cancel this update ion know just do something about it </3.Version: 5.0.1
✓ H!Alright, so the new VLIVE is pretty awesome, right? But, I wish we had the video feature back to the old VLIVE because oh my god it is so hard to find the video you’re looking for. Like I want to scroll down not scroll right!!!!.Version: 5.0.2
✓ Confusing and badly constructedHonestly I’d really like to give a higher rating because I love watching some of the content on v live and I’m glad the website exists but I think this app has a lot of issues. I find it quite hard to find any of older videos I want to watch because of how confusing the layout is sometimes. It’s also completely ridiculous how there appears to be no version of the app optimised for the iPad when it’s very purpose is for watching videos! Very disappointing....Version: 3.1.0
✓ Fix thisI can’t get in I’m stuck on the like terms of service something like that and I can’t go past that.Version: 5.5.1
✓ Annoying bugDear Vlive, Vlive is great for streaming and interacting with idols, but the only issue I have is that the app keeps logging me out of my account when I’m watching a live and it takes ages for me to log back in. I don’t know if this is because of my wifi or it’s a bug in the app or whatever. I thank you for your time and I hope this can be fixed please. Regards, RedCookie305_.Version: 5.2.0
✓ Please let us sign up on the gameWhat i actually mean was, I really wanna sign up instead of logging in because I’m young and don’t wanna show my facebook account. Please make an update to sign up in a game. Just so i can watch some k-pop idols live. Thank you..Version: 3.8.0
✓ NEW UPDATE IS TRASHThe new update is so bad and vlive is basically making everything paid and it’s so stupid bc then idols cant even communicate with all of their fans... not everyone has the money to pay to comment. this is insensitive..Version: 5.0.1
✓ No notifsI never get notifications for the channels i have post notifs on for.Version: 5.2.1
✓ Give me captions 😢I’ve been using vlive 4 some time now but where are the captions they used to be there and now there gone I’m not Korean nor understand the language idc if the captions are inaccurate I just need them the app is okay it’s just the fact that there are a lot of foreigners that don’t understand Korean I’ve been learning Korean for a while and it’s not a language I can just pick up I understand some stuff but not all and I don’t know what’s going on which ruins the experience of the lives and videos which is is almost the whole point of this app please fix it back to how it used to be 😭😭😭.Version: 5.4.3
✓ Ugh really?This is very frustrating. why cant we just sign up with an email!? i dont have facebook, twitter, line, QQ, weibo, naver or wechat but i want an account! seriously guys??.Version: 2.3.10
✓ New UI makes zero senseI don't normally leave negative reviews on anything but this update is just absolutely terrible. The new UI is not user-friendly AT ALL and I had to actually ask a friend how I could find an artist's videos, which should be the first thing you see when you click on their channel considering videos are the ENTIRE POINT of vlive, but it isn't. I don't visit an artist's channel to see what other fans are saying, I'm sorry. I'm just not interested in that. I don't want to see that front and center, nor am I interested in writing my own post. I don't visit vlive for a social media experience. That's not the point. Honestly, if the artist I like didn't use vlive to do livestreams, then I would delete this app immediately. The previous UI was EONS better and easier to use..Version: 5.0.4
✓ New update is much harder to navigate...Pros of the most recent update: we can make profiles and set different notification settings for each artist. The new artist widgets are handy, the statistics in info are interesting. However, there are so many cons: first of all, video progress is no longer recorded. I watch a video now, and the bar (now purple) does not go up. Videos I watched before the update have a purple bar, but ones after the update don’t. Please fix this. A smaller inconvenience: the pause/play button used to be in the bottom left corner, but it’s in the middle of the screen now. Second, it’s too difficult to find and view an artist’s videos. It used to be another tab, now it’s hidden in another menu. The artist’s page itself has way too much space for fan posts. The video thumbnails themselves are too big, don’t record watch progress, and can not be sorted by most viewed/most liked/oldest anymore. PLEASE FIX THIS!! I’ve seen overwhelmingly negative reviews for this update. People prefer the app as it was before. PLEASE take our critiques into account, thank you..Version: 5.0.2
✓ Nice upgrade... or not?I really liked the redesigning you guys did on the visual aspects of it. I also liked that now I can turn my phone on either side and having the tiny heart button on the right corner. I thought that was a really nice change. Maybe in the future do think about user's being able to change the background color as the white is too harsh on the eyes especially at night. I gave this a 3-star because, although i liked most of the changes you guys' made with the visual, the app crashes almost always every time I open it. And I know its not because of my wifi connectivity because the app ran well on the last update. It also glitches when clicking on certain settings. I had to close the app and open it again WHICH caused another ling wait time. Please fix the lagging problem, glitching, and loading better..Version: 3.1.0
✓ IPad complaintI'm sorry but it doesn't fit to screen on my iPad and it bugs me a lot like there is no fuller screen option and I hate watching it with the black border surrounding it. Like love that it lets me watch content from my faves but it just annoys me to the point i don't feel comfortable anymore ygm also hate the new update, makes this harder bye.Version: 5.3.4
✓ Great app with flawsThis is my first review of V-LIVE so here goes nothing. Overall, I like the app a lot. I like how it’s set up and I like how we can watch our fave idols and interact with them. I like to be able to see the livestreams. But here’s the downside: Every time there’s an “event” like a fan meeting or an online concert (coming from a STAY’s POV), they tell us we would be able to rewatch the concert/fan meeting and we would be able to relive those moments through video-on-demand. I don’t know how many people have these same problems, but it is really annoying to not actually have access to the VODs, even though they promise the VODs will be done soon. One other thing I run into (I’ve reinstalled this app multiple times and it’s the same thing), I don’t actually get notifications when idols are going live. I only find out that an idol went live through my friends, and it’s really upsetting. I’ve tried turning notifications off and back on and nothing. Those are the reasons why I gave this app a three-star rating..Version: 5.2.1
✓ FIX BUGSo I’ve updated the app with the newest update and ever since I have been logged out of my account and whenever I try to log back in it goes into twitter and does nothing, then I had to delete the app and re-download it and it let me login but now it keeps having connection issues despite the fact that my wifi works fine on other apps.Version: 3.7.3
✓ It doesn’t work anymoreVlive won’t work if I try to use it with cellular data. I’ve had this app since the beginning of June and i’ve never had that sort of issue, but while I was watching the end of Hard Carry 2, it bugged out and stopped working. I tried using someone’s mobile hotspot to use it, and it worked fine. I’ve signed out and signed back in and put the settings the way they were, I reinstalled, and nothing. I’ve also contacted VLive’s help line, but they have not gotten back to me. Update: VLive started working again, after 4 weeks and 2 emails. But, as I decided to stop using it for a few hours, it stopped working when I tried to use it again. I don’t know if this app needs to work on being able to play on cellular data or just needs to completely change, but I know it’s not my device now. Please fix this. p.s. I’m not going to send another email because it always takes 2+ weeks to get a response, and they never actually help..Version: 3.7.0
✓ Issues I’m havingOkay so I have recently downloaded vlive in the past week and I created an account. But I’ve been having issues with some of the apps features. The first one being that when I go to join(follow) different stars channels and create a profile for communicating in that channel it is saying “an unknown error has occurred”. The second one is when I go to edit my account information it says something along the lines of “account edits cannot be saved due to errors”. This is very frustrating because I even deleted the app and reinstalled it again but it just keeps saying the same thing as I previously stated. Vlive please please please fix this because I’m not sure if it’s just me experiencing these issues but it’s taking away from my good experience with the app. Otherwise I think the app is great besides these issues. Thank you for your time!.Version: 5.0.2
✓ Let me aloneI really like this app but since I can’t update it, it’s spamming me all the time telling me to update. I know an update is available, thanks, now let me alone and stop spamming me!.Version: 5.1.6
✓ LMAO YOU DO THAT TO BH I SWEAR!You’re annoying..Version: 4.9.3
✓ Playback errorI’ve experienced so many playback errors and I can’t complete the nct life till now . It takes so long to play the video and I cant even open vid sometimes and it’s VERY frustrating. I used to be patient thinking it’ll play soon but it won’t play. Please fix this ASAP . I can’t enjoy videos I want to watch peacefully . I thought it’s the internet problem at first but it wasn’t and couldn’t watch what I want to watch in vlive. Hope you fix this soon.....Version: 4.8.3
✓ The UpdateIt sucks and no one I met or know likes it in anyway. 🤠👍 Five starts for before the update Two stars for after the update.Version: 5.0.1
✓ The new updateMy Vapp keep telling me to update before I can watch anything using it,however when I go to update I can't.... It just shows that I can open the app. EXO's comeback is tomorrow and I really wanna view their updates. Please Naver, correct this problem and I will give five stars and a good review!!.Version: 1.6.0
✓ Chromecast Subtitle not showingPlease fix chromecast subtitle system. Not showing specifically for English. App still buggy at times of real live please fix.Version: 4.9.4
✓ Don’t like the updateI used to love this app but since the redesign it’s got much worse. I loved the calendar feature which I used to check every day to see what lives were coming up. It was really useful to see different groups all together as I like lots of groups. Now I have to go to each individual artist channel and it takes too long to check them all. I’m also not getting notifications for lives even though I have notifs turned on. It’s impossible to find older videos and I’m also getting error messages when trying to watch content that I have paid for. Please roll back to the old version, it was more user friendly and it worked..Version: 5.0.2
✓ JisooMaking things harder for her 🙄.Version: 5.0.4
✓ App keeps on shutting downI have never had a problem with this app on my phone before but recently every-time i watch a live the app shuts down after 15 minutes. This never used to happen before. Please sort this out !.Version: 5.4.3
✓ No notifsIt’s been a month and I’m still not receiving notifications 😐 I’ve turned on both the app and settings notifications, emailed you guys with a review a month ago and the issue is still not fixed. Please fix it because a lot of others I am in contact with have the exact same issue..Version: 5.4.3
✓ The interface is too confusingGreat app since it’s the main one many idols use to live stream but the user interface is trash. personally i don’t want to see the chatroom first and that takes up a majority of the idols’ home page. only the most recent live is shown which is super inconvenient if i wanna go back and rewatch old ones. there isn’t a way to search by year anymore, you literally have to keep scrolling until you find it. please change the interface back to the old one bc it was so much more easier to navigate. this new interface just makes me frustrated and makes me want to delete the app..Version: 5.3.2
✓ I have a bit of a problemI can’t login with any of the available login because I’m a young army and I don’t have theses apps if you could make it so we can’t login with google that would be amazing.Version: 3.4.1
✓ Why would they change the app layout?!It is seriously so messy. I can’t find where things is. I want to watch TWICE old vlive and I need keep scrolling 🤦🏻♀️🤦🏻♀️🤦🏻♀️ Pls just change it back..Version: 5.0.1
✓ VLive Channel+I love this app to bits and it gives me some excitement throughout the day with all the BTS episodes you have. The thing that really stumps me though, is when I purchased a $2.99 subscription to the Channel+ thing and from what I read on the app, the purchases take affect as soon as it's confirmed. However, this isn't the case for me. I bought the subscription yesterday, so it should've taken affect yesterday. But here I am now and I'm unable to watch Channel+ videos. Can you help fix this? Thank you. Update: cancelled subscription because I was STILL unable to watch ANY VLive+ video even though my bank account was charged. I want a refund. You're the first app I ever trusted with purchases and now I can't trust you. Give me my refund please, or tell me how I can. This is ridiculous..Version: 3.4.1
✓ Good app but the notifications don’t workI have just downloaded the app so I could join a BLACKPINK live and they did one but I didn’t know as I didn’t get a notification saying that they’ve started a live, which I’m supposed to get. My notifications for the app are turned on so I’m confused to why I didn’t get a notification. Do I need to do something else for myself to be notified when they start a live or does this just happen to everyone?.Version: 5.5.0
✓ Doesn’t let me click agreeIt doesn’t let me click agree on the first page. Where it says service agreement I’ve read it but I can’t click agree at the bottom. I really want it to work.Version: 5.5.5
✓ Please fix?Sometimes, when I open the vlive app and would only let me into the app if it feels like it. When I have tried to sign in into my google account it would just load for a long time. I have tried singing in to make a new account on two devices and it still loads and doesn't let me sign in. Is it my google account? Should I switch to a new account?.Version: 4.8.3
✓ Notifications ??!?! I guess no??I love this app but when it comes to notifications, there is something to ameliorate. Every app or have gives me notifications but the notifications from this app are so silent and I barely know when my idol is live or not. Please ameliorate this because I would like to enjoy their lives as well ._..Version: 5.3.1
✓ ConfusingMany people are unhappy with the layout, especially finding where the videos are. The “From Star” is also a little confusing because at first I was like, who’s star??? Having the fanship content over the regular channel content is confusing as well, especially if the fanship content is not regular. Since the main reason people use vlive is to watch videos, making them very visible as soon as someone clicks on a channel makes sense. Also, it’s nice to see a couple of videos at once, instead of the carousel feature. The inconsistent labeling of fanship content as “fanclub” or “special” adds to confusion. There have been many complaints about how the comments show up during live videos. There is a lot of lagging as well. Overall, I think this design has the potential to work if it addressed the main concerns of the users..Version: 5.0.1
✓ Sing up with email!Why can’t I sign up with email? Like I don’t have any social media. Can you please put “sign up with email” thanks.Version: 3.7.3
✓ New updateVlive is a great app, it works well ; but one thing i hate about it is the new update. it’s good: because it’s sorted out a bit better. but also not good at all because you can’t see previous videos since it goes to a notice board (?). anyways, it’s no use for there being a ‘more’ button there if it doesn’t even work how it’s supposed to..Version: 5.0.4
✓ Lost money cuz of the updateVlive app told me to update or it wouldn't let me in. i tried but my device only goes to iOS 9.0 and this new update requires higher than 11.0 i buy things from there, so i still had some coins left in it. i have deleted vlive since it is now useless to me. i'll be watching the re-uploads from other sites. i recommend not wasting your money, in case they do another update and lose it all, like i have..Version: 3.1.0
✓ We Need A Better Pause Button !!I love this app because i get to watch videos of all the groups i love , whether they are live videos or shows or specials. The one main issue i have with vlive is the HORRIBLE pause button. If i want to pause the video it takes me about 10 tries because of how small it is and it’s in the corner so i end up not tapping it and have to keep retrying. It’s annoying especially if i have to pause the video to respond to a text or because i need to leave the app. A bigger pause button or perhaps a button that appears in the middle would be sooo much more useful. Another issue i have is that with the new update , i can no longer bring down a video to look for more because there is only an x out button. Please fix these two main issues, i’m sure other vlive users feel the same..Version: 3.4.1
✓ Old contentThe new update makes it incredibly difficult to watch older videos. I really hope they fix this..Version: 5.1.2
✓ New UpdateThe new update is wack. i can’t watch any old lives or shows. instead of trying to replicate an app, just stick to what worked best for the app! because most certainly, this update is a mess..Version: 5.0.4
✓ Would really appreciate playlists.Are playlists possible? Feeds are so messy, I just want to watch Hard Carry in order😂.Version: 4.9.1
✓ Lagging issuesLive broadcasts lag every few seconds because of the overload in the comments..Version: 0.9.1
✓ New updateI don’t know if it’s just for me, but my screen keeps freezing while using the light stick. Hope it won’t affect the likes during a live show when every heart is important for the fans and their beloved idols. Btw, it freezes without the light stick as well. I’ve noticed that if the chat stopped , the hearts started flying normally. So what could be the reason? Please do not tell me my phone hasn’t been updated because it’s not the true reason. I’m using IOS. Thanks in advance for the developments’ efforts to fix the problem..Version: 5.0.1
✓ Fanship Problem ☹️V live is great, but I recently purchased Ch+ and I can view the content just fine on PC, but when it comes to my phone or tablet, then no. I thought it was because there’s a new updated version for V live, but I checked and the app is up to date on both my phone and tablet. The problem is that when I tap the button to view Ch+ content, it takes me to the “About Ch+”, which is frustrating because I already purchased it. I tried logging out and logging back in and that didn’t work neither. I also tried deleting the app and reinstalling it again and that also didn’t work. Please help me with my problem 😭.Version: 3.9.3
✓ Bigger subs and give us playlistsThe subs are too small to read. I wish there was an option for sub size when using the app. The desktop version subtitles is more friendly for the eyes but I can’t use that on my iPad, as only the HD version plays on the app. Also, it is very hard to search for videos on the app. There should be a playlist option, so that videos can be categorized. Very frustrating finding multiple parts of a series just by scrolling through the whole history of videos posted. Honestly, these are two basic functions that can easily improve the apps usage..Version: 3.7.0
✓ Does not support older ios versionI understand that app sometimes needs to be update...but i ipad that i used cannot update anymore....and the newest version does not support ios10 So lame.Version: 4.8.7
✓ 😌:( the American wifi crashed or Vlive and now 7 boys probably think it’s live and all I just wanted to see was them being happy but all I saw was a black screen :( oh also I can’t now see Taehyung reading “Marry Me Suga” cause of this :( please fix this issue.Version: 5.4.3
✓ Freezing and cutoffsI just watched a sf9 vlive and it froze about 30 times. i kept having to leave and reclick the video on their page. it keeps saying to enable “secure connection” but it has been enabled from the moment i downloaded this app (which was years ago) and yet it still keeps freezing. i thought it was because i kept clicking the hearts or commenting too much, but it still happens even if i don’t. i have a stable WiFi connection as well, and this doesn’t happen with any other live-streams. this consistently happens with scheduled sf9 live streams, and i have experienced problems since two weeks ago with this issue. please fix this. i bought fanship through you guys, the least you can do is not have the lives freeze every other minute. thanks.Version: 4.9.4
✓ V Live Fix ThisI love the app, but the new update but with the heart not disappearing, it’s really distracting and takes up too much space. The way the videos would play with the comments and the heart disappearing was much better and less distracting..Version: 3.2.2
✓ New update is terribleThe new update is terrible our history is gone and it’s so much harder to navigate !! if u wanna watch run bts watch it on weverse so bts get their money rightfully.Version: 5.0.3
🙂 V LIVE :App for stars and fans Positive Reviews
V LIVE :App for stars and fans works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact V LIVE :App for stars and fans.
⛔ V LIVE :App for stars and fans Problems
