Cvent LeadCapture Negative Reviews

Cvent LeadCapture App Complaints & User Negative Comments 2024

Cvent LeadCapture app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cvent LeadCapture? Can you share your negative thoughts about cvent leadcapture?

Cvent LeadCapture for Negative User Reviews

✓ Improvement ideasUpdating could be faster Improvement idea: You cannot edit notes after you have created a lead. In practical, you want to summarize your conversation after the lead has left your booth. This is not possible with the app however..ThatgehtVersion: 3.52

✓ Ram. Booth 1230Not giving us email information. I could have taken pictures of badges. Can you fix this? Thanks so much.No email for scansVersion: 3.55

✓ Fails to capture QR code half the time.Sometimes it helps to reboot my iPhone 6s. It converts the code to digits and attempts to search with a broweser. Very frustrating..Meets my needs.Version: 3.32

✓ THE WORST! Pick a different App!BUYER BE AWARE! This app did not work during the trade show. Not sure if it was security set too high by C vent or the meeting planner however, it failed to work and I was able to scan zero attendees coming into my booth. What a complete utter waste of time and loss of opportunity. Quite frankly, I’m not surprised since I have so much trouble with C vent RFP tool. Seems par for the course..ZenKen1969Version: 3.54

✓ Not saving email addressesWhen I scan the persons code it’s not saving email.Joe CaineVersion: 3.54

✓ Have used betterContact information was not captured for leads. No way to export leads to excel..PhoogleVersion: 3.54

✓ Slow to load.Will not confirm via email..Kj 80Version: 3.35

✓ Only half the leads scanFor the amount of money we spend on the show and the LeadCapture app, you’d think it would work consistently. CVENT technology has always been problematic but this time I am losing HALF of my leads. I would be better off using a crayon and cocktail napkin..Frustrated marketing directorVersion: 3.58

✓ Needs streamliningFor every scan, there should be an option. “save and scan new,“ to not have to save several times before scanning the next person who’s lined up. Needs several streamlining capabilities..User14285Version: 3.54

✓ Doesn’t workDownload app, will not send access code, customer service doesn’t respond or help. Use at you own risk, but it’s an exercise in futility.EYCRVersion: 3.54

Cvent LeadCapture works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cvent LeadCapture.