- 19.0LEGITIMACY SCORE
- 19.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Bel-Air Taxi App Complaints & User Negative Comments 2024
Bel-Air Taxi app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bel-Air Taxi? Can you share your negative thoughts about bel-air taxi?
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Bel-Air Taxi for Negative User Reviews
✓ App Doesn't WorkUnable to set destination or click on anything. Basically can't call a taxi at all..Version: 3.3.1
✓ Terrible app terrible serviceDon't bother with this app. Booked pick-up 5:30 and at 6pm still no show. Called dispatch and they couldn't give me a time..Version: 2.0.7
✓ Signup process brokenI signed up, but never received the confirmation text message. When I try to signup again I receive the error that the phone number is already in use. App does not provide a password reset. I would like to use the app, but can’t even signup :-(.Version: 3.3.1
✓ App sucks!Can’t get the app to work, calls to office don’t work! Go Uber go! Verification code does not get sent by text. What a joke!!!!!!!!!.Version: 3.5.3
✓ App Never OpenedDownloaded the app... Went to open it and only stayed on the title screen..Version: 3.0.0
✓ They cancel on you — and wonder why we want UberBooked a cab — status accepted. Never showed up or called and said complete. And they wonder why we want Uber........Version: 3.0.0
✓ EmbarrassmentMost businesses would be embarrassed to be associated with this useless piece of garbage, but taxi companies in the lower mainland aren’t most businesses. This app is just one more bit of evidence showing we need to allow ride sharing..Version: 3.3.1
✓ Kind of disappointingHonestly the app is great fast and convenient except for the fact that why would you have the option to order a van when you need to call to book it the reason people use the app is for fast and convenient service and calling a cab is no longer fast and convenient and also some of the cab drivers i’ve had have been extremely rude and condescending one especially made a fuss because I was paying with credit and got visibly frustrated at me for not carrying cash.Version: 3.1.0
✓ Why?Ordered a cab for 9:05 and this driver got angry at me for not being outside ten minutes before, while still at work. He also didn't even know where I was going. I thought the app was supposed to tell them that? This is a waste of time. This cab company's service is usually horrible but it becomes even worse with the usage of this app..Version: 2.0.7
✓ I pray for UberWhen oh when can we finally get Uber. These taxi companies can’t do anything right. No answer on their phone line and the app won’t send out the “text verification” to even get into the app. Total joke. People wonder why there is so much drinking and driving. It’s criminal for the government to hold back Uber when this is our only alternative..Version: 3.5.3
✓ We need UberAbsolutely ridiculous. The app doesn’t even function to book a taxi! Vancouver needs Uber or Lyft. Anything other than a company that doesn’t function properly!.Version: 3.3.1
✓ GarbageApp rarely works anymore. Almost as bad as their customer service. Crazy that they know Uber and Lyft are probably coming in the near future and they still can’t figure out an app to compete. So happy the monopoly taxi company’s have is coming to an end. Won’t have to deal with greasy cab drivers saying they can’t drive from downtown to Coquitlam. They’re going to get what they deserve here..Version: 3.0.0
✓ BugsThere are some serious technical issues with this app. I have to reinstall everytime I need to book a cab! Can’t they just fix the bugs .. I mean for the price they charge they should atleast have a decent working app.Version: 3.2.4
✓ They pick up anyone, NOT the app userUsed the app, they didn't come for me, saw two cabs pick up others, not me, app says I've been picked up... Absolute garbage. Tried calling and the operator was unprofessional and argued with me. Bring on Uber and bury these garbage cabs.Version: 2.0.3
✓ TrashWont open.Version: 3.1.0
✓ Dont use their servicesThe system is very poor. The customer service is rude and they change the fairs whenever they feel like it. I called for a van and they asked for $20 extra. When it used to be $10 the week before. Honestly, just use Uber. Uber is safer and the drivers are respectful and if there is any problem, you can report it..Version: 3.5.3
✓ Left my family waiting in the coldDoes not work..Version: 3.0.0
✓ Won’t even send verification code to join appWorst app.Version: 3.5.3
✓ Please provide a decent serviceCouldn’t input a pick-up destination OR a drop-off destination. Absolute garbage. Can’t wait for uber..Version: 3.3.1
✓ Worst App EverTotally useless. Not user friendly at all. Does not recall information already entered but substitutes incorrect information from who knows where, and continues to do so no matter how many times correct information is answered. Obviously the company does not care because the overall rating is 1.6 and the written review two years ago is very negative..Version: 3.5.79
✓ Absolutely horrible AppDownloaded the App, but it never sent the confirmation number. I tried multiple times over the course of many hours, but it failed every time. Thanks for wasting my time Bel Air..Version: 3.5.3
✓ It's okay!The app is great when it works! However it often says it can't book your trip and then two or three cabs show up to pick you up! And then the cab drivers get angry saying you double booked!.Version: 2.0.7
✓ GarbageAbsolute garbage. Get Uber. You taxis are a joke..Version: 3.3.1
✓ Verification code won’t sendDon’t bother downloading the app.Version: 3.5.3
🙂 Bel-Air Taxi Positive Reviews
Bel-Air Taxi works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bel-Air Taxi.
⛔ Bel-Air Taxi Problems