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- 93.9SAFETY SCORE
- 4+CONTENT RATING
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Aqua credit card App User Positive Comments 2024
Aqua credit card app received 36 positive comments and reviews by users. Can you share your positive thoughts about aqua credit card?
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Aqua credit card for Positive User Reviews
✓ A Helping CardAqua has helped me to rebuild my credit over the past 12 months, so much so that I was able to secure a car loan. Without Aqua I’d not have been able to do this. So keep up your payments when you use your card and start building up your credit again. The app is also easy to use and you can control payments and check your spending limits. Start small and build up..Version: 2022.27.1
✓ Annoying issue on the appAlthough I have no complaints as such there is one thing that is really annoying me with this app. The last two letters put in my in box, I have read them over, and over and over and over again, but every time I come out of the app they automatically go back to being unread messages again. So I get the same message every time I have two important messages in my in box, go into my inbox and it is the last two received, which I have read many times. This has been going on since 20th May and it is now driving me mad. Also why isn’t there a way to delete the letters we have already read? Other than that I don’t have a problem with anything..Version: 2022.21.5
✓ IPad online appI have always enjoyed the online managing of my account with ease until a month ago when the app on my iPad ceased working. I have tried downloading the new app but this fails to work and defaults back to the old dark blue app. Don’t know why it’s a problem on the iPad when it works just fine on an iPhone. It’s a shame as it is one of the better credit card apps..Version: 3.0.3
✓ WilsymacAqua has been a very good partner to me!! It done its full checks and made sure it didn’t jump to quickly lend what I couldn’t afford! They are also very fair where pay back is concerned. Actually if I had a bad word to say it would be they were a bit too weary to raise my credit limit considering the length of time I been a customer and never missed or been late with a payment!! 8/10😃.Version: 2022.38.2
✓ Payment problemsThis morning I tried to pay my aqua card within the app using my debit card. I got a message that the “transaction was unsuccessful” there was a “system error”. Was told “try the payment again later”. When I checked with my bank the payment had gone through. I’m glad I didn’t try the transaction again. The app is very misleading. Would be easy to get caught out..Version: 2.0.7
✓ Credit builderI’ve had the card for 2 months now , and pay off my balance in full every month to avoid any unnecessary interest. I applied for the card with the sole purpose of building my credit score , and it’s working gradually. The app is really simple to use ; keeps you up to date on your transactions , balance and due date. I have no complaints, and will continue being a customer..Version: 4.3.5
✓ Thank you, Aqua!!Absolutely fantastic, nothing but praise for this credit card. The app does everything I need it to do, and whenever I’ve had an issue with my card I’ve called Aqua and spoken to a REAL PERSON without the long wait and a million options to choose from. Would be happy without the cashback, so that is just an added bonus! Have been recommending a lot of people because of my great experience!.Version: 4.0.2
✓ Highly recommendedFirstly the app is brilliant - very easy to navigate and the updates etc are great. Also, the bonus of using this card abroad with no charges, which is why I got it in the first place. Fair enough started off with a low credit balance, but quickly proved I was responsible and was able to increase the balance easily. Very highly recommended..Version: 2.6.1
✓ Online account managerSince receiving the aqua card I tried to register for the online account manager but with no success, I have spoke to at least 3/4 of your associates and each and every one of them have been outstanding and very patient, knowledgeable and have helped me enormously, and dealt with the issues, now I am up and running thanks to them, I must say they are a credit to your company and I would like to say a huge thank you.Version: 2.7.1
✓ Could not live withoutSo easy to use. Get notifications so you never miss a payment. You can make all requests through the app and never have to speak to anyone at aqua which is brill because there is nothing more annoying than waiting to speak to someone over the phone..Version: 4.6.5
✓ Great appI love this app. Makes it very easy to deal with my finances.Version: 4.3.5
✓ Latest update...... had made it incredibly unstable. It was great before, login was good and felt safe but now it flashes and blinks and comes up with errors and suddenly you’re in but in the transactions area not landing page. Sort it out! Was really reliable before. Also, the ability to save payment card would save putting details in time and again..Version: 2.0.3
✓ WOW 😮 WOW 😮 WOW 😮This Aqua App is amazing 🤩 so easy simple to use But ! But ! But ! It give so much more information that don’t need phone customer service at Aqua about like example credit limit increase if want go ahead with the increase just Tap in your App acceptance that’s it done I go on on on telling other things you can do with Aqua App but all I am going to finally say 100% brilliant App Respect ✊ to Aqua design of the App 👍👍👍.Version: 2022.50.3
✓ Aqua credit cardThis company took a chance on my bad history but could see the changes I had made and gave me a credit card, I was so happy! It helped with my credit score and in times of need! After 6 months they increased my limit based on my payments to them! The app is brilliant accurate and never is they system down. Thank u aqua!!.Version: 4.5.4
✓ A card that works for you !!!!I found that this card really works for you !!! The app so flexible easy to use it makes payments so easy at the touch of a button and I think this is the right card for me. Fantastic Customer Services bend over backwards it’s really a superb card the way you can keep a track of your spending sort out direct debit as a safeguard and transfer well done Aqua !!!!! From one happy customer 😊.Version: 2.3.0
✓ Locked pinI used my card twice on 2nd December. When I tried to use again same day same store my pin was blocked. Either my fault or fault of store payment terminal. Since then since many attempts to unblock pin with Aqua line and ATM I cannot use the card. In one day at 4.15 pm I listened to the most annoying hideous “waiting music” for 35 minutes and gave up and hung up. Very not impressed! Not over card limit. Not good service..Version: 4.2.5
✓ Credit scoreThis credit card has been so helpful to me. I try and pay above the required minimum payment and timely too. My credit score has improved drastically. Furthermore, I find the customer services very helpful as I forget me pin all the time and when I need to make a purchase, I could always pay into my card. A stars all the way🥳.Version: 4.2.5
✓ Easy peasyI was always scared of having a credit card as I thought I would lose control but credit where credit is due(no pun intended) , this aqua card let’s me know constantly what I have left , when I have to pay and what I have to pay . It’s so transparent it’s excellent . So clear no mumbo jumbo , in black and white - that’s what I think many people need. You can’t get caught out and fall into debt (unless your unwilling to help yourself) it’s excellent really . It’s bailed me out a few times and I love it . Thanks NB.Version: 2.3.0
✓ Good app, needs something moreThe way the app works is really smooth and easy to use, making information easy to find. The only draw back is not being able to save card information on the app for paying off statements. Improve this soon please.Version: 2.0.2
✓ Not totally satisfiedI use my aqua card for all purchases I make during the month and I pay it off before I reach my credit limit. Unfortunately I typically reach my limit before the month is up and although I have a standing order set up with aqua this only comes into play at month end. So, in order to continue using my card I have to manually make a payment which is a real pain. I have never incurred any interest charges and I have always paid my account off before reaching my limit. Why therefore am I declined an increase to my credit limit (£1200 to say £1500) which then would see me comfortably through the month. I don’t understand..Version: 2.7.1
✓ Amazing aquaI am a credit card hoarder lol and I have cards from top name companies but Aqua is a great service and they see you pay back so they offer you a increase I no people are like nooooooooo but life is such cards are very important and entails you having your little luxuries 5* all the way keep up the great work aqua and check out the apr compared to the rest of the industry you will see aqua is worth a try..Version: 2022.50.3
✓ Responding and easy to useBeen with aqua for almost a decade, never really realised how good they were. Recently I got married and needed to change my name so I asked all three banks I am a client with to do that and only aqua responded asap and no hassle at all. Barclay and Lloyds didn’t even bother! Thank you indeed Aqua, for everything! Your happy customer Zuzana..Version: 4.6.3
✓ GREAT CREDIT CARD BUT CREDIT LIMIT TOO LEI use this card for every transaction where I cannot use American Express. Got a payment to make shortly for an upcoming Holiday however will have to make 7 separate payments to get cash back. Pay for all transactions within 7 days. Would appreciate if Aqua can reconsider their decision not to increase my very low limit..Version: 4.3.5
✓ Easy to use card appI needed an extra card to use for my work and an Aqua suited my needs but what really made it a good choice was this excellent easy to use app, I’m a bit of a Luddite so it’s nice to use something so simple, the text and email alerts are great so it’s easy to keep track of what’s happening. I’m not a regular “reviewer” but I’m more than happy to give this a massive thumbs up👍.Version: 4.1.4
✓ I love my AQUA CARDI love my Aqua Card since day 1. I received the card and looked soooo beautiful, the design, colour and the app 🤗👌 I love how easy to use is and how clever the app is always explaining me how my credit works! The suggestions or tips that constantly I get by email are super informative and I even share with my son to help him understand his card and credit too. We are big fans 👏💙.Version: 4.5.6
✓ Great credit provider!Got a Aqua card through Experian so was not sure on how the app or customer service would hold up. But, I find the app super easy to use, it uses secure passcode/face ID to get into the app to give added security. It tells me clearly on the home page what my balance is, and what money I have remaining. Most recent payments are listed under that so can clearly see what has gone out, what is pending etc. Payments are really easy to make and will give you multiple options for minimum/boosted/total amount etc. which I find really helpful - and I always choose boosted! Aqua have also offered me a credit limit increase without me even needing to request it! Was a nice surprise in my inbox. Thanks!.Version: 4.6.3
✓ Best reward card currentlyAqua is best card for getting cashback for each transaction-mine is 0.5% which is best at moment. They improved the app more recently by showing the total amount you had spent on the card including pending transactions which is always an annoying part of any bank or credit card and Aqua didn’t used to include the amounts pending so is much better now they count it as you can keep track of the total amount you have spent on the card-nice improvement Aqua👏👏. The only other thing they could do to improve is pay the cashback you’ve earned monthly, instead of annually but otherwise is best credit card out there..Version: 4.5.1
✓ No Compassion Here During Covid 19Why doesn’t this organisation not recognise an extraordinary world disaster where people might not get paid on time and salary/furlough payment schedules might not match up with direct debits for once in a while? Why does it block your card in a situation like this? Why does it not recognise a request for use at petrol stations and maybe public transport. Why does it leave you stranded in times of need at times like this. When the interest charged on this facility is sky high why is there a treatment of zero tolerance rather than value for money? Sorry. I’m very disappointed..Version: 3.0.3
✓ Extra paymentWhy can I not have the option to pay the minimum amount on my account? Your unaware of my other financial commitments but are quite happy to almost double my payment to you. Any amendments to the DD takes 6 working days. I should have the option to opt out of this “helpful “ option and pay any extra when I want to. Please fix this. Unhappy customer..Version: 3.0.2
✓ Aqua app was down so had to use my second phoneI don’t know what the problem is but I’ve been trying to pay for a week thinking that they were working on the app so I looked it up on google And it said try closing your phone down so I did and nothing happened so it also said try erasing the app and download again Then it said that I hadn’t got enough mega bytes In my iPhone 6 Plus So I tried it on my Thailand phone which is a iPhone 8s and after signing in it downloaded and Is now working I just hope it’s not going to cause me problems Just to let people know that they are upgrading their app thanks.Version: 2022.10.5
✓ Great credit cardI have been using aqua for a couple of years now, and never had any issues. Credit limit increased often, and balance transfer deals that are better than most. Online app keeps me up to date, easy to use and recommended to anyone that’s struggling to get a credit card..Version: 4.2.2
✓ Good starter credit cardSo far I haven’t had any issues with the app itself. Very easy to navigate and updates the transactions on a timely basis. As a company, it’s quite reliable as I haven’t encountered problems. They offer a fairly high credit limit increase in a short time span, but that partly depends on how financially able you are in managing your statements. Overall, highly recommended!.Version: 2.5.2
✓ Helpful credit cardA card with an app. It’s brilliant useful there are helpful hints on the app about credit scores and how to help rebuild your own. The control you have over this card it’s use and payments. And finally you are backed up by an extremely helpful customer service team.Version: 4.3.5
✓ I love Aqua card!I’ve not had a credit card before so needed someone who would accept my low credit score. Since using aqua card it has improved massively. The free credit report each month is fab and I’ve used it religiously to see where I can improve. The app is incredibly user friendly - something not all card companies have - so it’s really enjoyable to use. Highly recommend.Version: 2.3.0
✓ Good cardBest card I’ve had yet been with capital one for over year always paid on time and in full most of the time merger got a credit increase from 200 Aqua give me 500 straight up payments you make go on almost instantly as with capital one it’s takes a full 48 working hours.Version: 2022.14.2
✓ Horrible networkAbsolute terrible costumer service folks . Basically a suffer with dyslexia. And a merchant not none to me used my card “clearpay” in a fraud way . A told them a wanted the money back they sent forms out to fill in which a didn’t understand they told me a wouldn’t go back on my account and a didn’t need fill the forms out . But it adjusted straight on my account and toke off my Balance when it had nothing do with me . Stay clear from aqua they are absolute Robbing people . They not bothered about your mental they just wanna rob and hurt you and see you struggle . Stay away please I’m begging any one.Version: 4.3.5
😕 Aqua credit card Negative Reviews
