4.5
4.57676 star

Total 19 Negative Reviews

Chicago Athletic Clubs. App Complaints & User Negative Comments 2024

Chicago Athletic Clubs. app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Chicago Athletic Clubs.? Can you share your negative thoughts about chicago athletic clubs.?

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Chicago Athletic Clubs. for Negative User Reviews

Needs to fix class schedulesI can only see class schedules for West Loop and Bucktown. Please fix..Version: 1.5

It's only okWhen I joined the gym I was so excited about the app because it lets me add classes to my calendar and it let me search all the gyms for classes. As an all access member this was so helpful to plan my workouts near home at one gym and near work at another. This new app technically lets me do this with 2 major flaws... 1. when you add a class to your calendar, it DOES NOT add what location the class is. How useless is that? Might as well forget about trying a new class or switching up my schedule. Now I get a calendar alert about yoga is at 6pm but not where the class is? 2. It makes me select a home gym that the app defaults to. I work and live in different neighborhoods. Some days I have meetings near a different gym. I hate the step of having to always maneuver out of my default gym to get to the one I am trying to look at. The functionality is sleek but it no longer actually helps me plan my workouts. This one just requires me to constantly open it and double check it..Version: 1.5

Stop working for several seconds after opening the app.Very annoying..Version: 1.4

UselessOver engineered, sluggish, and often useless. All I want to do is look up class times and it freezes. Old app never did this. Never had so many useless features built in either..Version: 1.4

No longer connects to Nike+The app no longer connects to other partner apps in order to share data. This is a big hindrance, especially for runners. Please fix the connection..Version: 1.5

Could Use Some TweaksGood app overall but overwhelmingly designed for people who are into cardio. There is no good way to track or create challenges for other goals. For example, I like to lift heavy weights and there is no way on the app to track my progress or create challenges. Revamping the app to allow this would allow it to better serve my fitness goals..Version: 1.5

Meh. Still not as good as 2 versions backWell, this version works. That's something. But it still needs work to get back to the level of 2 versions ago. You can dig out the information you want. But you shouldn't have to dig. If I want to know all the spinning classes in the next week I can either go to the by date section and hunt for spinning classes, or open 4 categories - Spinning, 2 categories for spinning classes with subs, and a separate category for 75-minute spinning. Hey, it's all spinning. 1 category. It's not that hard. Why does CAC have such a hard time finding coders who know their business?.Version: 1.0

Good but no more points?..Version: 1.12

Was excited to hear about a new appThis app still does not allow one to search several favorite gyms for a specific class or teacher. I don't know why they changed that from 2 versions ago. The old (2 versions ago) wasn't broken. Way too many clicks into each gym to find something. Previously (again 2 versions ago) I could choose favorite instructors, class types AND locations and they would all show in one list. So much easier. All I had to do was open the app. Period. 3/24/16 update: In addition to the above, it's making me sign in? I want to view classes of selected gyms with various filters in ONE list with a calendar appointment that lists the gym location. I agree with previous reviewer; easier to just download the schedules in pdf. Also when reading a class description, there used to be a link to the instructor's profile. That has disappeared. Hopefully that's coming back..Version: 1.1

WorseWhoever is making technology decisions at the club is clueless. I want to know what the pool schedule is , and the app doesn't have that. Please decide what features are important to members before building your app. At a minimum, the app should contain all the static content that you have as paper brochures. Who tested this thing ? Next time , why not ask 20 members to try it out first , before it is released. I asked someone at the desk how to find schedules on the app and they said "just take a photo of the schedules and keep it on your phone" ... Seriously?!?! You guys were so big on promoting this thing , you should have spent more energy working with your user community, and testing. How do I sign up for perks ? Oh yeah , leave the app and go to some website I haven't heard of ? That's so intuitive. Finally, here's an idea : download 20 other healthclub apps , and look at the ones that get 5 stars. Or better yet , give the app project to NU or DePaul software students. Likely get it done better AND cheaper..Version: 1.0

LocationsIt’s a pretty good app but there is no easy way to change locations. I actually can’t remember how to do it now, but have done it before. It would be most convenient to be able to choose in the “Find a Class” page to simply have a scroll option to choose which location you want. Also, as others have mentioned, more info on the calendar notes - which location and studio..Version: 1.12

Difficult to navigateThe navigation in this app is not super intuitive. With my membership, I have access to a number of gyms (BAC, WPAC, WAC, WebPAC) - I don’t think I am the only one with this type of membership, so I think it’s a little strange that I have to specify a home gym. When searching for classes, it took me a long time to figure out how to search for classes not at my home gym..Version: 1.0

Still not helpfulBeing able to search multiple locations for classes would be a major improvement. Having to set a home club doesn't serve all-access members and forces users to go through many steps to view all class options..Version: 1.1

Keeps freezing!The app was wonderful when it first came out but now it freezes every time it's opened. I use it a lot to check class schedules. Please fix this asap!.Version: 1.4

FrustratingThe only thing I use this app for is searching for classes. I cannot do that with this app. Useless app..Version: 1.1

Still Not GoodVery frustrating, if you are trying to look for a specific class between all of the gyms you have to go back and forth to change your location to view each gym's schedule. It is more efficient to go to the website and download a PDF version of each gym's schedule on your phone and skim through them as needed. Also if you add the classes to your own calendar through the 'add to calendar' button it does not list the gym that the class is at when you view your calendar; so you won't know where to go unless you go back to look through all of the locations again to see which gym has that class at the time that you put on your calendar….Version: 1.1

Some glitchesOverall this app has the information that I need, but there are some important glitches that need fixing. 1. When in the “find a class” section and you hit “Back”, it takes you back 2x (i.e. I selected an instructor and then a specific class of theirs and then hit “Back” it takes me back to the instructor list instead of the instructor I already clicked on’s list). 2. When you are viewing a class and click “add to calendar” it adds the class to my iCal, but missing some important details, such as the CAC location of the class. Studio 2 doesn’t help if I don’t know if I’m going to Bucktown or West Loop. I assume these are easy fixes to an otherwise great app!.Version: 1.12

UnreliablePeriodically, the app stops syncing with MyFitnessPal. Annoying..Version: 1.5

Constant bugsI try to use this to record my workouts, and the app is more often than not unresponsive, I can't select fields, the add workout button works about 50% of the time. An update was released and these problems persist. It's very frustrating.Version: 1.11


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