Lufthansa Customer Service App SupportDeutsche Lufthansa AG

Lufthansa Customer Service App Support

4.2
4.21225 star

Total 222 Ratings

What is Lufthansa Customer Service? Description of Lufthansa Customer Service

Fast and accurate customer service from Lufthansa

Get in touch with the right contact by using the Lufthansa Customer Service App. No
more searching for the right phone number or hunting for the right contact person.
The LH Customer Service App is everything you need to quickly and easily resolve
all your concerns regarding flight bookings, baggage, mileage accounts or anything
else related to Lufthansa. You just have the right contacts at hand.

And better yet: for most cases, when you log into your LH App, your customer
advisor already has a lot of the required information on his screen at the start of the
conversation. This saves you time and spares your nerves as you don't have to
answer the same questions every time. Enjoy our unique service, tailored to your
personal needs.

Get digital access to the Lufthansa customer service world:
- Direct contact to the right contact person for your individual request, otherwise
common option menus on the phone are omitted.
- Current waiting times are already visible in advance in the app
- For many services, you can be called back and avoid wasting your time in the
queue.
- Our chat function, if you prefer to contact us digitally

No more wasting valuable time searching for information about rebooking, flight
status, baggage or other topics. The Lufthansa Customer Service App also helps to
find the right Lufthansa Self Service for your needs, so you can take off with us as
quickly and conveniently as possible.


Privacy statement

When using the Lufthansa Customer Service App while being logged in to the Lufthansa App with either your Lufthansa ID or your Miles & More account, personal information are shared between the two applications. No separate login is required in the Lufthansa Customer Service App.

The personal data is used to improve our service by sharing the information with the customer service representative handling your request. This is the case by selecting to correspond via, call, call back, chat and email.

The information is transferred encrypted (unless correspondence via email has been selected) to the handling service center.

The information provided is used to process your current request only.
For more information about data security please refer to our data protection information on www.lufthansa.com


  1. Lufthansa Customer Service App User Reviews
  2. Lufthansa Customer Service Pros
  3. Lufthansa Customer Service Cons
  4. Is Lufthansa Customer Service legit?
  5. Should I download Lufthansa Customer Service?
  6. Lufthansa Customer Service Screenshots
  7. Product details of Lufthansa Customer Service

Lufthansa Customer Service App User Reviews

What do you think about Lufthansa Customer Service app? Ask the appsupports.co community a question about Lufthansa Customer Service!

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Lufthansa Customer Service Pros

EasyChat was easy and helpful in ordering wheelchairs and locating a lounge..ITriedItVersion: 2.0.4

So easyHad to make a quick change and was traveling in another country with limited cell connection. It was very easy and the agent got the request completed. I wish this app was integrated with the Lufthansa app..JR@DCVersion: 2.0.4

✓   Lufthansa Customer Service Positive Reviews

Lufthansa Customer Service Cons

Not worth itNot worth it.NoosxunoVersion: 2.0.1

Horrible applicationLufthansa never had good mobile apps, but this one does not even work. The screen starts with a search field and the keyboard does not even come up to enter anything. You can swipe to other screens, but the interface is distorted. I really hope that Lufthansa has a different management for quality assurance in place for other parts of the company..Selena HeskettVersion: 2.0.10

✗   Lufthansa Customer Service Negative Reviews


Is Lufthansa Customer Service legit?

Yes. Lufthansa Customer Service is 100% legit to us. This conclusion was arrived at by running over 222 Lufthansa Customer Service user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Lufthansa Customer Service is 83.2/100.


Is Lufthansa Customer Service safe?

Yes. Lufthansa Customer Service is quiet safe to use. This is based on our NLP analysis of over 222 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.2/5. AppSupports Safety Score for Lufthansa Customer Service is 83.7/100.


Should I download Lufthansa Customer Service?

There have been no security reports that makes Lufthansa Customer Service a dangerous app to use on your smartphone right now.


Lufthansa Customer Service Screenshots

  • lufthansa customer service iphone screenshot 1
  • lufthansa customer service iphone screenshot 2
  • lufthansa customer service iphone screenshot 3
  • lufthansa customer service iphone screenshot 4

Product details of Lufthansa Customer Service

App Name:
Lufthansa Customer Service
App Version:
2.2
Developer:
Deutsche Lufthansa AG
Legitimacy Score:
83.2/100
Safety Score:
83.7/100
Content Rating:
4+ Contains no objectionable material!
Category:
Travel, Business
Language:
EN   
App Size:
58.11 MB
Price:
Free
Bundle Id:
com.lufthansa.innovation.servicecenter
Relase Date:
12 March 2019, Tuesday
Last Update:
22 June 2023, Thursday - 08:13
Compatibility:
IOS 14.0 or later

Lufthansa Customer Service 2.2 Update Note
✱ Version History

This version includes: - Minor bug fixes and improvements We would be pleased to hear from you! Share your feedback and report any issues so we can improve the app based on your suggestions..

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