- 65.8LEGITIMACY SCORE
- 66.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Smart Remote for LG Smart TVs App Complaints & User Negative Comments 2024
Smart Remote for LG Smart TVs app received 108 complaints, negative comments and reviews by users. Have you ever had a bad experience using Smart Remote for LG Smart TVs? Can you share your negative thoughts about smart remote for lg smart tvs?
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Smart Remote for LG Smart TVs for Negative User Reviews
✓ Waste appWaste app, made to make money, buy physical remote, waste of space .. uninstall for peace of mind.Version: 1.5.1
✓ Don’t download pleaseI was dumb enough not to read the reply’s, and I bought the pro version and the app just stopped working. DO NOT DOWNLOAD.Version: 1.5.1
✓ Not working anymoreI’ve used this app for over a year because my dog chewed my smart remote. I paid for the extra features. It was amazing, now the last 2 weeks it doesn’t connect anymore!.Version: 1.5.1
✓ 3 star because of pro 🙄🙄Weird how you have to pay £3.99 to be able to move the arrows on the tv. I’m thankful for the other stuff I can do but using the arrows is a basic need for any tv.Version: 1.5.0
✓ Don’t waste your time with this appIt’s a worth app ever. Nothing that you need works unless you go pro..Version: 1.5.0
✓ Not workingIt losses the tv connection all the time. Doesn’t work at all.Version: 1.5.0
✓ HorribleYou can’t use it because it doesn’t have arrow which you need for YouTube and all smart apps. You have to pay extra for that..Version: 1.5.1
✓ TerribleNeeds to buy pro to work properly, you need to pay. very bad.Version: 1.5.1
✓ TrashTrash.Version: 1.5.1
✓ UnusableThis isn’t a remote for a modern tv, it’s just channel up and down and volume. The directional pad and select buttons are considered “premium” and are locked in the free version. I couldn’t do anything on my tv at all so I downloaded a different remote..Version: 1.5.1
✓ Did not get what I paid for!!!!!I literally just purchased it two days ago October 20,2022 and it does not work today. What a waste of money!.Version: 1.5.1
✓ Worst app I’ve ever usedWont connect to my tv consistently.Version: 1.5.1
✓ Stopped workingI paid $3.99 for this app and it only worked for 3 days before it suddenly stopped being able to connect to my tv. I’ve tried contacting the email provided on the app and have had no luck..Version: 1.5.0
✓ MarcOne of the worst apps. Have too keep reinstalling it to use on my tv as it keeps failing to load etc.Version: 1.5.1
✓ Don’t waste your timeYou cannot select something without paying and upgrading to premium. Pretty sure a select button is an essential part of the remote, should have to pay for that. Don’t waste your time on this app. Wish I could give zero stars..Version: 1.5.1
✓ Doesn’t workWorked for a couple of months and then stopped working... deleted app and reinstalled to try and fix and now is asking for me to upgrade to pro. No support to fix issue.Version: 1.5.1
✓ 😂😂😂😂Don’t waste your time downloading this app. Doesn’t connect to tv more than half of the time. I paid for this and it does not work..Version: 1.5.1
✓ Bot RemoteI’m never the type to write reviews but just for this scam I will gladly take the time to do so. Makes you pay for the remote and after one day of it working it goes into error mode. Have emailed support regarding the issue but no one replies to your emails. Don’t waste your time on this trash.Version: 1.5.1
✓ FrustratingPaid app and there is no input button to change the source. Waste of money..Version: 1.5.1
✓ Every button except the ones I had to buy the app for workSo everything in the free version works fine. Once I purchased the full version to use the arrows and keyboard, bam 4 dollars gone and the buttons don’t even register on my tv. Enter, left right down up back and exit are all on the purchased version and none of them work after I bought it. Reinstalled the app and even factory reset and updated my tv and apps still nothing. If you really need it just use the free version chances are once you buy the full version to have an actual full functioning remote it will do the same thing it did to me..Version: 1.5.1
✓ Missing a button I seeYou haven’t got a recent button,this allows you to see what apps you have still running and allows you to kill them improving the TVs speed at selecting and use of other apps. I’ve just paid £3.99 for missing software or programming. Thanks a lot.Version: 1.5.0
✓ It’s “Okay”It does work and is handy but I think it’s a little much that you have to pay $4 for the up and down button 😑.Version: 1.5.1
✓ Quick FixI temporarily misplaced my remote and recently switched from a Samsung TV to an LG. The layout of this app is a little confusing, with different pages and options, as well as they wanted me to upgrade (pay a fee) to use the Select Or OK button, which I needed it to just click Continue Watching on Netflix. I was not impressed. I downloaded Smartify which seems to be free, cleaner and got the job done..Version: 1.5.1
✓ OkIt’s ok the app is clumsy and difficult to navigate its needs to be completely resigned so it looks and operators like the original remote you can’t turn the tv on with this app making it useless unless the tv is actually on. Worse then useless.Version: 1.5.0
✓ Works sporadically. DO NOT UPGRADESo I purchased the paid “pro” version and after a while it stopped working. I uninstalled and reinstalled it and it worked, except that it was the free version again asking me to upgrade. So I clicked on “restore purchase” which upgraded me back to pro version again but in pro version it doesn’t connect to my tv at all. So in summary, if you download the free version, the app will work sometimes but if you upgrade, you are pretty much just donating 3.99 to the developer as the app becomes useless..Version: 1.5.0
✓ The free versionNever works, it did the first day and now it only connects when it wants.. my wifi has a strong signal...Version: 1.5.0
✓ Devs…Do BetterDownloaded the app because I moved and my toddlers & preteen lost the remotes. This app literally was the first one that popped up when I did my search, so thoughtlessly, I downloaded it. not being able to turn on the TV is not surprising nor a problem for me however, not being able to select left and right or up and down while trying to select my app that I want to use is a major problem for me. after reading the reviews, I noticed that everyone was dealing with some type of basic functionality issue with their remotes as well but most people paid the four or five dollars for the pro version only to lose all functionality of the remote. So I refuse to make another donation to these developers while this app is questionable. Hope my review was helpful. Deleting application from my phone now..Version: 1.5.1
✓ App wont work anymoreI’ve had this app for years and have had no issues, 5 stars. Because I always end up losing the remote in the couch and I’m a lazy human so it’s very convenient. Now the home button on our remote stopped working, and the app did as well. I love this app but it’s such a bummer that now when I actually need it it wont connect..Version: 1.5.1
✓ Don’t downloadI literally paid for it and it worked once. This app is a waste of storage bruh and money..Version: 1.5.1
✓ Not goodDoesn’t work.Version: 1.5.1
✓ It’s okDoes the job if you broke or lost your remote but it’s faulty. The courser thing stops working frequently and sometimes the app freezes all together..Version: 1.5.1
✓ Bro whatWhat kinda remote is this? You literally have to pay to unlock the arrow pad, what company runs this? EA?.Version: 1.5.1
✓ Free Unless:Free unless you want to Idk Select things, you cannot use controls other than volume and channel without paying for it..Version: 1.5.1
✓ Half the Buttons Don’t WorkHalf the buttons on the app don’t work and even after paying the $4 fee for “premium” service, it still lags horribly and doesn’t respond when I try to return try to wake the tv up. It makes me toggle through apps to get it to wake up which is highly inconvenient..Version: 1.5.1
✓ Free for a reason...Only turns tv off. Not on? Hmmm..Version: 1.5.1
✓ I Dont Like itI Dont Like It Because i need to use the ok and up left right and down.Version: 1.4.6
✓ Can’t use arrows without payingSince the pointer isn’t detected on the screen you’re forced to use the arrows to scroll through the lists or app which is locked unless you make a purchase! The function is not an add on so it renders this app incomplete. Poor..Version: 1.5.1
✓ Don’t botherSure it’s free to install, but in order to use it properly, you need to pay. I hate being deceived in downloading content in this way..Version: 1.5.0
✓ Tv doesn't appearI don't see my webos lg tv.Version: 1.5.1
✓ It worksHave to pay for the full features which really sucks and it's not like super updated either so no widgets or anything to make it easier, you have to open the app and wait for it to load every time. Kinda makes me wanna buy an apple TV, would be alot easier to manage rather than having to use a just passable app.Version: 1.5.1
✓ Doesn’t workCannot find tv on the same network.Version: 1.5.0
✓ Total wasteDoesn’t find 2 different LG tvs that are connected to the same WiFi network as my phone. Uninstalled, reinstalled and still can’t find them. Total waste of time.Version: 1.5.1
✓ ReviewRemote works great however is advertised on the App Store as free, once downloaded the only buttons you need to use the smart tv don’t work unless you pay an upgrade $6. Transparency from the start please..Version: 1.5.0
✓ Can’t actuallyCan’t actually do anything without paying, the whole point of me downloading this app was to avoid cost but come to it they charge you straight off the bat.Version: 1.5.0
✓ Not workingThe app won't connect to my tv.Version: 1.5.1
✓ Charged me multiple times.Don’t download this app. I did, paid for pro, then the next time I opened it to turn the the tv over, it asked me to upgrade again. I have paid, the money has been taken. Sort your app out..Version: 1.5.1
✓ UselessIt is useless because a lot of features are disabled and the price was for free and you want to force us to pay hell no im going to use the other one.Version: 1.4.6
✓ Terrible appOnce your tv is on, it works but when your phone goes on sleep, even if you didn’t close the app, the remote app doesn’t connect anymore to your tv. At first I was able to reconnect by closing the app and opening it again but after a few times it totally stopped working!.Version: 1.5.1
✓ Works well/wants you to upgradeRemote works well but if you’re planning on using the smart TV functions, including the arrows, you’ll have to buy the upgrade..Version: 1.4.6
✓ Horrible remote for the iPhoneFirst, you download it and you think you are; you’re wrong! to get the functions to work you have to pay $3.99 for the pro version. Then you try to move the pointer (in the pro version) and it moves very slowly. I think my beard grew an inch trying to move it to the right spot on the screen..Version: 1.5.1
✓ GarbageCost way too much for a remote..Version: 1.5.1
✓ Shouldn’t be marked as freeYou have to pay for Most of the basic features. Its just a tricky way to get people to download this app..Version: 1.5.0
✓ Does work at allUsed to work, albeit a little half hazard, but now not at all.Version: 1.5.1
✓ Not that greatThe free version is absolutely useless and the paid version is not much better our proper remote broke and it was 8 pm at night so I found this on the App Store it won’t even turn the tv on it’s very finicky and if your partner forgets that he connected on his ph your phone disconnects really basic product with very underwhelming results.Version: 1.5.1
✓ It’s good......This is a really good app, does what it says on the tin. However, I purchase this months ago on my old iPhone and it says that the remote is a one time purchase, and can be used on devices with the same Apple ID. This has not happened on my new phone using the same Apple ID annoyingly!.Version: 1.5.1
✓ Could be betterI don’t really like bashing or anything but it’s a STRUGGLE for the app to connect. I’ll go days without using my tv bc the apps acts up every time, I get lucky if it wants to work. And when it does it only works for a specific amount of time. I’d wish it came w better connection.Version: 1.5.1
✓ Do not workIt did not work on my tv.Version: 1.5.1
✓ ScamThey want you to buy it. Useless without that. Too many people have been scammed into buying stuff that fails to live up to expectations..Version: 1.5.1
✓ Handy appI have two pieces of feedback: 1. Would be great if the power button turned the TV on. 2. The ‘apps’ section of the remote doesn’t work for me. I’ve resorted in buying a universal TV remote for the reasons above and because I am trying to limit phone/screen time..Version: 1.5.0
✓ Doesn’t work anymoreHi, I’m disappointed in this app now. Downloaded 4 years ago and it was great. Now all of a sudden it doesn’t work. Nothing changed..Version: 1.5.1
✓ Not so good anyoneThis app was amazing but in the last few weeks it’s hit and miss when I connect to my tv. Wifi is connected to the tv but for some reason this app no longer works. Sad as I paid for it..Version: 1.5.1
✓ UntypableI cannot use my QWERTY keyboard to type titles when searching. What’s the use of the KBD if not for that?.Version: 1.5.1
✓ Keyboard error, Double lettersSometimes with some app the keyboard does not works, as Netflix with the build in keyboard. Especially thats why i bought the paid version, to make my write easyer. Also when u try to write something with the touchpad, with the build in keyboard in the app, sometimes multiple the letters, sometimes instead of write, delete some letters..Version: 1.5.0
✓ Waste of timeSays its free but you have to pay and wont turn on the tv.Version: 1.5.1
✓ Remote? Joking right?If you feel like getting up and changing the tv manually then this is for you, more chance the tv picking up smoke signals than signals from this joke a ‘remote’. These guys build smart houses and can’t even sync a remote😂.Version: 1.5.1
✓ Never been so angry about an app beforeThis doesn’t even let you have the main feature of the left, right, up and down arrows or the chance to move the cursor across the screen. Instead it’s placed behind a pay wall which after paying for a £500 TV shouldn’t be a thing. Just feels like some third party company is trying to find an easy way to make money for those that fall for this..Version: 1.5.0
✓ Previous version was betterLatest version too fiddly, multiple screens, lag on response time, not happy with it. Previous version was much simpler and easier to use.Version: 1.5.0
✓ Works well when it manages to pairMany times it fails to pair therefore rendering it useless. When it manages to pair it works very well..Version: 1.4.6
✓ Pointless PremiumSorry guys but , forcing a premium purchase for use of the arrows is stretch. Especially when you can download “Smartify”use the features on that app to complete your remote needs. £3.99 is a bit much. £1.99 I would have paid it no questions asked mate. But at that price it’s worth looking for alternatives and trust me mate there are alternatives. If your just looking for an emergency stand In remote. Download Smartify and you’ll have everything that you need to get by. Power/ Arrows/ input, & home smart menu included 😁.Version: 1.5.0
✓ Cant use until you payGet the app free only to be told you have to pay to use it.Version: 1.5.1
✓ Smart remote not smartLooked to be a well designed remote app for LG webos tv but the cursor mode fails consistently. Should be free until at least that issue is fixed..Version: 1.5.0
✓ OK, butWorks fine, except you cannot turn the tv on with this app. You still need the tv remote handy..Version: 1.5.1
✓ HorriblePaid for pro, worked for a little while, now it won’t connect.Version: 1.5.1
✓ Can’t try before you buyI downloaded this app after my smart remote to my LG stopped working. As I’m testing it out trying to use the controls the app continuously popped up the option for me to make a purchase for $3.99. Had I been able to test it out first for a short period of time I probably would have purchased it but I’m not spending any amount of money blindly before I can verify if all the functions work. Do better developers!.Version: 1.5.0
✓ Doesn’t always workWhen it works is great, but if you don’t use it after 10 minutes you have to close the app and reopen it so it can reconnect to the t v. A lot of times it does not recognize the tv, so you have to turn off the tv and back on again. Needs to fix these problems..Version: 1.5.1
✓ OK button not workingSo I have been using this app and LOVING IT but recently, the OK button/Select button is not working! That’s the one button you NEED working on a tv remote. It’s been great until now. I have 2 LG tvs and it doesn’t work on both. I’ve tried everything with restarting the phone and restarting the tvs and nothing fixes the problem. This NEEDS fixed! Thanks! I’ll update my review when this is fixed..Version: 1.5.1
✓ Developers are idiotsThis is a review for the upgraded paid version. The free version is unusable, and I have no issue paying $4 for a working remote. The app is stupid and there are glaring issues that make it unusable. The keyboard is non functional because the developer literally didn’t put a space bar into it. Meaning you cannot type spaces in anything you input. This is trivial to fix for the developer, it’s not a app limitation because the LG official app has a space and it works normally. The developers here are just too dumb to figure out a space bar. The first input key of the keyboard doesn’t work either. You have to double tap the first input key to make it start working. Does this make sense or is it a technical limitation? No, it works fine on the official app. Again the developers are stupid or lazy. Until these obvious issues are fixed, this gets one star because there’s no excuse..Version: 1.5.1
✓ Worst of allZero.Version: 1.5.1
✓ Best remote appTried a few remote apps and found this one to be the best gui layout etc. only criticism is the on/off button in between the vol and ch controls, which is annoying when its so easy to press the wrong area of the touchscreen while looking at the tv because you dont have the button feel of a traditional remote..Version: 1.4.2
✓ Get the officialThis app is useless, there is an official app made by LG..Version: 1.4.6
✓ Rip OffBought, paid additional ‘one time purchase’ of £3.99 ti have all functions, when redo loading it from the cloud to my new phone, was asking to pay the full function purchase cost again. Deleted..Version: 1.5.1
✓ So badWhy put out a free version if you are going to permanently interrupt it with an upgrade pop up. Serious waste of time..Version: 1.4.6
✓ BrokenThe app has completely stoped workin ive been using for a while now but I tried it today n it wont connectto my tv please fix.Version: 1.5.1
✓ RemoteIt’s says in app purchases, but free to download, but bearly usable unless u make a purchase…. Why don’t you ask people to pay for this app instead of misleading people into downloading a bearly useable app remote that u carnt use to go left or right….USELESS…!!.Version: 1.5.1
✓ Move the scroll button to first page.Man it's annoying having to flip back and forth between pages to scroll around or just adjust the volume..Version: 1.5.1
✓ Free version is almost uselessAs per title, the free version does not allow you to use the arrows/cursors and this makes it almost useless as a remote on a smart TV. Navigating around the home screen without the cursor is almost impossible. Every time you click on the cursor option, a prompt comes up asking you to upgrade to the pro version. The free version only allows you to change the volume, channel and turning TV off. (Not even turning it on because it’s not connected otherwise). Download only if you have no other option. :(.Version: 1.4.5
✓ This should really be freeThe app is pretty useless without purchasing it. You can’t use the arrows, so you can control any apps.Version: 1.5.1
✓ Absolutely GarbageInitially connects, can turn off TV, then good luck after that. Complete rubbish! Also pop ups to offer an upgrade to a Pro version. Yeah, I think I’ll pass..Version: 1.5.1
✓ Not very goodStopped working after an update and would not detect tv. Wouldn't recommend..Version: 1.4.2
✓ Don’t pay for this app!I got the app and it was able to connect to my tv, but in order to access my apps I had to upgrade for $3 which I did because it was able to connect the next day when I tried connecting again I wasn’t able to connect anymore I’ve had the app for 2 weeks and have tried contacting the support group multiple times and no one has contacted me back. It lets you connect when it’s free and when you purchase it no longer connects to the tv..Version: 1.5.0
✓ Smart RemoteHate the fact that it will only give you some of the functions on the free version, if you want arrow keys then you have to pay 3.99 which doesn’t sound a lot but it’s the fact that they are holding you to ransom with it and making you have to pay, for example if you’ve lost your proper remote control and this is the only way you can control your tv then you NEED to have the full amount of functions and so would have to pay to get them even if you didn’t want to pay for something that up until then was free to do! There may be other apps that you don’t have to pay but may not be as good or compatible with the type of TV you have!! I just think it’s unfair.Version: 1.5.1
✓ What a jokeSuch a cheap app they charge you to use the arrows hilariously bad.Version: 1.5.1
✓ I have some negative feelings about this App which I would like to shareThis app can really only be used when watching tv to change channels and control the volume. You can use it to switch from different apps, but after that it cant be used to control said apps. What’s the point of having a smart remote if it isn’t particularly smart? Keeping what is arguably the only useful thing about this app (the trackpad and arrow buttons) locked behind a paywall is a senseless move by the developers. Along with this, the paywall itself is 3.99? I get that the developers have to make money somehow, but surely their contract with LG for them to advertise the app would’ve been enough to cover it? Yeah, I think I’ll just stick to using my remote, thanks..Version: 1.5.1
✓ Useless unless you want to change the volume and channelPointless unless you want to pay £3.99 for the ability to select programmes and apps. Free version only works to change volume and skip through channel listing..Version: 1.5.1
✓ BadNot user friendly, wasted money for nothing because it doesn’t work! Do not download.Version: 1.5.1
✓ Not too muchIt's doing the job but I don't like going back-and-forth between interfaces. The pointer/inner button should be on every page. It's annoying to go back-and-forth. Also it won't turn my TV on it will turn it off and it will function the buttons but only after manually turning the TV on. I'm glad it is here because my remote broke and I'm waiting for the replacement. So thanks for being there even if I'm giving it a bad review..Version: 1.5.1
✓ Have to constantly force close in order to gain access to the trackpad again.Anytime I open my settings use the trackpad and then navigate somewhere else in the app if I go back to trackpad it forces me to reslaunch the app because the track isn’t working. This is super annoying and this app needs an update badly..Version: 1.5.1
✓ UselessCan’t hit ok without purchasing.Version: 1.5.1
✓ Seems like a scamPaid for the app and then paid extra for a keyboard but there’s no keyboard..Version: 1.5.1
✓ Basic remoteDoes what is says some features e.g apps if you click it doesn’t do anything so have to use different app button. Not a big issue but not 5 star material I think the ⬅️⬆️➡️🔽buttons could be bigger to take in to account that u can’t feel the buttons so u can still click without looking.Version: 1.5.0
✓ Doesn’t work anymoreApp is stuck in a connecting loop.Version: 1.5.1
✓ Don’tRip off.Version: 1.5.0
✓ GarbageNever stable.Version: 1.5.1
✓ Apps section of the app stopped workingPreviously a decent app but having paid for Pro I now find the apps remote doesn’t work. I can no longer view apps or launch any from my phone. Please resolve.Version: 1.5.0
✓ Has no input keyboardHas no input keyboard to type In text l paid for full version. It has a pointer to select text but since mobile is a touch screen you get double text letters murder to use..Version: 1.5.1
✓ Difficult to navigateI don’t care for this app. The tasks which should all be on the same page are not. The arrow button has to be engaged separately. Lots of unnecessary steps. Poor replication of normal remote functions..Version: 1.5.1
✓ Keep it simpleIt could be better, there needs to be a scroll bar on the mouse pad. Currently you have to use the up-and-down button and it doesn’t work very well on the TV.Version: 1.5.1
✓ Better than others but not greatBasically, it’s better than others for similar price but it’s not great. It frequently can’t connect to the TV so doesn’t work at all for a while, and it’s annoying that you have to open the navigation arrows in an additional window rather than them being in the main window - so your always bringing that window up to navigate- just keep them on the main screen!!!.Version: 1.5.1
🙂 Smart Remote for LG Smart TVs Positive Reviews
Smart Remote for LG Smart TVs works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Smart Remote for LG Smart TVs.
⛔ Smart Remote for LG Smart TVs Problems
