RYDAR App Negative ReviewsRydar Inc.

RYDAR Negative Reviews

4.4
4.48949 star

Total 32 Negative Reviews

RYDAR App Complaints & User Negative Comments 2024

RYDAR app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using RYDAR? Can you share your negative thoughts about rydar?

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RYDAR for Negative User Reviews

3 Star RatingI gave this app a 3 star rating because no one responds to you and you can not call anyone once you register with them ((Rydar). I attempted to get back my money after being billed for a year subscription Only to find out after you could not get the mileage reports and deductions unless you purchased the premium subscription. Finally when I attempted to get a refund. The email was returned as undeliverable. Would I suggest Rydar to my Uber friends? Yes. but only for the reports that it can generate a month from the miles you can deduct..Version: 1.6

Mileage Tracker Feature costs money - False AdvertisingAt first glance this app seems really useful. The whole point of someone downloading this app is to be able to track mileage and expenses etc., and Rydar even advertises that this is exactly what the app is for. So it’s not only disappointing, but infuriating that you don’t find out until after downloading, signing up for a Rydar account and then logging into your ride-sharing app that you have to pay for the mileage tracker. You get all the other useless features for free, but to use the mileage tracker after a 14 day trial you have to pay $4.99 per month. Total BS.....FALSE ADVERTISING.Version: 1.6

Doesn’t work at all!!!After failing to sign up with Twitter, Facebook and with an email and newly created password, I finally had success signing in with Google. After feeling like I broke through the app says "can't connect to server, please try again later" Judging from other reviews, the developer has gone silent. I think our safe to say that this app is dead. Let's hope the developer makes a statement soon regarding this apps status. It sounded perfect..Version: 1.5.1

Didn’t get the hands on time neededTrial should be based on days of usage not days since installed. I never got to really try it out much. I did notice that it only does Uber-X. It needs to have options to include Uber Select and Black. Also, many of us do both Uber and Lyft so keeping track of expenses at the premium price not very encouraging..Version: 1.6

Not feeling the helpI did not find this app helpful. Maybe it’s because I didn’t know how to use it properly but didn’t really feel like he guided me where to go next. Plus, I wish there was a way to meet notifications while I was on a drive already. It was while on my trial constantly sending me notifications on a busy Saturday night in Chicago..Version: 1.5.1

Never worksI’ve recently re-downloaded the app after having used the service in San Antonio when I was driving there. I have tried to use the app on different settings (driving/not driving), change the surge notification price, and still nothing. I have also tried to contact customer support to no avail. I’ve already cancelled my next month’s subscription because I haven’t been able to get a single notification since downloading it on May 11th. It has been absolutely useless to me..Version: 1.6

RadarI wanted to know where the people are at that need a ride and what the surge is for the area. It is not that easy to get that info so I will not sign up until it is user friendly. When I wrote the company they said we do it. You need to change your settings by watching a video. It should not be that difficult. They say they help Uber drivers. I can do what they offer just by using the uber ap. They need to improve ap..Version: 1.5.1

No surge alert or even heatmapUber has changed their surge to dollars instead of decimals and this app still uses old decimal numbers when you go into settings app. Yesterday my uber app showed me surges and i opened this app and there was no surge anything showing. I paid for it and it doesn’t even work as it supposed to. I want my Refund.Version: 1.6

The app doesn’t even work for me in My areaWell I have tried numerous times and won’t work says their isn’t a server available. I would give this app Zero Stars if I could. It’s very frustrating to have an app that says it can do this and this but doesn’t even work in the DC,MD,VA area !!! Before advertising is our area how about having a working product. Don’t download..Version: 1.5.1

Make the location use notification go away...I was going to attempt using this app after reading the reviews and having mixed feelings about it. Personally I drive more for Lyft now, and they do already send us notifications of events etc. unlike Uber. However having driven for Uber I was going to test this app out, except I will not agree to let it track my location even when the app is closed, and as such, the notification at the top of the app saying I need to change my location access to always on, disables me from being able to use the app. If your app simply will not function properly and notifications can’t be dismissed when not set to location always on, then to me this is a pointless app and it’s not worth the battery drain on your phone..Version: 1.5.1

Doesn’t work as advertised.I use the app. It’a cool when it works, but the primary reason it is useful is because I can get notifications on the surge rates while I’m on a ride, and it allows me to make intelligent decisions about whether or not I should accept the next ride they’re offering me. I’ve contacted tech support, and it kinda horrible customer service. I’m pretty tech savy, but I jumped through their troubleshooting checklist and sent them screenshots to show what was going on. After that, they replied that the exact issue I complained about (notifications not appearing) is a known problem, and that they are working on it. Couldn’t tell me that before several days of back and forth communication??? And it still hasn’t been fixed or addressed beyond that. Having said all that, the service is worth its price WHEN it works. And the events map and waypoints are helpful during downtime to figure out where/if you should start heading toward a new direction. The inconsistent finished product and shabby customer service are annoying as of right now though..Version: 1.5.1

Surge alerts not workingI’ve emailed them already about this and went through the entire troubleshooting checklist but the app still does not send surge notifications. That’s why I subscribed because, the surge notification feature. I even deleted the app and installed again, checked all the notification settings on. Y phone and the app itself..Version: 1.6

Doesn’t work waste of moneyAt first the app worked great. Then after an update about 6 months ago the app has never worked correctly again. I have uninstalled and reinstalled multiple times and still doesn’t work. I will de driving In the middle of a surge and the app doesn’t alert me! Support team doesn’t help and said that if you stay in one place for more than 15 minutes it will stop giving alerts. That doesn’t help in my area as my market has many times that I will be waiting in a parking lot for more than 15 minutes during some parts of the year. Even when driving for hours at a time and I’m receiving surge requests on uber this app doesn’t alert me of the surge in town..Version: 1.6

Requesting refund of subscriptionI noticed this morning that a subscription fee was charged to me and this app doesn’t work as there isn’t a server connection. I am requesting that someone contact me immediately to refund me money that wrongful taking from my account. If you’re company isn’t up and running why is this app still charging people..Version: 1.6

Didn’t work for meThis app sounds good just didn’t work for me. Whenever it would notify me of a surge I already had riders and business was steady. I’m also not a fan of how the app bully’s it’s way into having location services active even when not using the app. Look if I’m not using it why does it need to know where I’m at. Definitely uninstalled this app..Version: 1.5.1

They Stopped “At Home” NotificationsThis app used to be great. It used to notify me when there was surge all over from the comfort of my own home. Now they apparently changed that feature without telling their paying customers or sending out a survey to see what we thought if it. There’s literally a notification button people can toggle off if they didn’t want notifications all day. It’s wrong seeing as I paid for this and they changed it. If they revert to the old method I’d happily give 5 stars but this change makes making money difficult all over again. They claim it only sends notifications if your location changes within 15 min. I have yet to receive any since they made the change and yes I know how the app works, I’m tech savvy and have all the settings correct and even when there’s surge when I’m working it doesn’t notify me. Rydar have you heard of the saying if it’s not broke don’t fix it???.Version: 1.6

Does Not WorkI have deleted and reinstalled 3 times now and can’t get past error. If I choose Facebook sign it says it’s not supported. I try to sign up with email and I get an error that I have an invalid password. I have tried Letters, numbers and special characters, letters and numbers and only letters and nothing works..Version: 1.6

Your app has a lot of functionally issuesYour rydar app has a lot of connectivity issues especially right in the middle of surges and high traffic and so far I've not had the chance of benefiting from this subscription i would refund of my subscription purchase. Your app has a lot of functionally issues also it doesn't notify of surges half the time I have to be using the uber app.Version: 1.5

NotTooLuckyWhen it was introduced I was sold but when it fully expanded( it took a number of weeks/months) into a superior entity I knew I found me a winner, it just won’t friggin work now for some reason, ugh!!!!!.Version: 1.6

Server connect issueThe app just keeps telling me server connection issues and nothing works after logging in I’d did however work two days ago then stoped working ever since I tried reinstalling it but nothing other then that it don’t work for me so I am giving it s very low score cool app if it worked but it don’t so I’m giving it lowest score possible..Version: 1.5.1

Nice, but could be betterThis app is nice for alerting me to surges. The problem I have is that I set my alert radius to 30 miles as that covers all the important areas around me, but also extends into another state where Uber won't let me drive. If I set the radius to a distance that will not reach into the other state, I would also lose the areas in my state that I care to be alerted about. What would make this a 5 star app is if instead of setting a radius via miles, I could draw on a map - similar to how Zillow does it. Then I could draw a blob to include the 5 areas I care about and leave the areas out of state out of my blob. A less cool way would be to let me list the cities I care about and then alert me if there's a surge only in those cities. I think the blob would be a cooler implementation though..Version: 1.5

Garbage wanna be middle man appAs if uber and lyft doesnt prey on drivers enough, you have these apps popping up All over the place that supposedly make you more productive. This app does not tell you anything new. It doesnt have any extra info regarding uber surge or ping information that the uber app cant tell you, even with api integration. In fact, uber servers block this app from refreshing information too often. It gives you a list of events going on but that is nothing new. Google that. I tried the trial to confirm these suspicions and prove what people on uberpeople had been saying for a while. App is worthless. As a response to the developer, yeah, uber itself limits the number of times this app can receive new information from their computers because you all are an enterprise. Its about the number of times your app can be refreshed with data from them. They LIMIT it. Secondly, there is the principal of how surge works on uber to begin with that lets me know that there is no real world testing of the benefits of knowing whether or not there is surge around you by virtue of how surge works on uber to begin with. It will show up and disappear and what your app does is charge people in hopes if them chasing it which is incredibly obtuse and counter productive to the goal or mission statement of making someone more effective at uber. Ie. The predatory remark..Version: 1.5.1

1 because I can't do 0; totally disfunctionalNone of the features of the app even work. I tried to link my Uber account, I couldn’t get past the allow stage the button didn’t work. I couldn’t sign up for a subscription because the buttons didn’t work, it just loads endlessly and doesn’t actually do anything and I think that this app is just a phishing scam.Version: 1.6

I am not seeing the benefitI have an app for mileage tracking and was expecting this app to show me the busy areas and/or a map of expected surge based on historic data. All this app seems to do is show me where the bars and restaurants are and where any ‘events’ are taking place. Based only on that info it seems to determine that I should ‘go there.’ Um...no kidding! THAT is not added intelligence but just normal logic. Perhaps for a new driver who does not know the area, or for a big city with lots of events this could be useful, but for me, it is just the info that I already know. Nothing beneficial here. Deleting app..Version: 1.6

It does what it says.....but only temporarilyMost of the data doesn’t sync even if my Uber Driver account is linked. Still, not so bad that I have to update the info so it appears properly, I can deal with the small hassle. But, the next time I go into the app the data is no longer there! Was seriously thinking about a subscription, but now thinking twice..Version: 1.6

Poor codingApparently, whoever is coding, this is doing something terribly wrong. I tried to sign up with an email address and kept getting invalid login or password just to sign up. even tried all sorts of different parameters on the password which by the way it doesn’t give any information for what their parameters are if it’s characters of capital letters, or anything like that. and I’m not going to go through Google and let you data mind me. If that’s what you’re after then I don’t need your product..Version: 1.6

ScamThis app is one big scam. I’ve been trying to cancel my subscription for weeks before it renewed, but I was not able to get a hold of anyone from there customer service team on time. So what happened? My subscription renewed and I still can’t get a of anyone. Why? BECAUSE THEY HAVE NO CUSTOMER SERVICE. So basically IF you subscribe, you’re basically subscribing for a lifetime since you can’t cancel it and they have no one to help you with anything. They’re terrible and a complete scam..Version: 1.6

Good appNeeds work should nav through Uber and I like the surge warnings but if it takes me 20 minutes to drive there I’ll probably get there when it’s over so if you tell me ahead of time on Somethings getting ready to pop off.Version: 1.6

Decent but doesn’t track earnings for other gigsOverall the app is decent. I would love to better understand how they determine what a “high demand” area is, are they going off where a bunch of restaurants are or are they using actual historical statistics of trip data. Is that based on their users or Uber as a whole. The feature to track earnings, deductions and expenses automatically is awesome...except(and this is the reason for 3 stars) I cannot update the earnings on non Uber trips (ie Lyft or other gig platforms). If you don’t have integration with the other platforms, at least let people put in earnings manually so that reports showing P&L are consolidated. Rather than only showing earnings for one gig, but deductions and expenses for everything. Because of this one feature, I don’t see the value to justify monthly subscription when there are other mileage and expense trackers out there for free or minimal cost..Version: 1.6

App doesn’t work.This app doesn’t work as advertised. Uber now has a flat rate surge payout. This app doesn’t even show surges at all. Only suggested hotspots based on other drivers statistics. I now question that seriously seeing how the warriors game just ended in oakland and it’s currently surging at $8 and so is Oakland Airport, but this app says nothing’s happening right now. I’ve been trying different settings and changing everything I can think of and find as far as parameters go. Nothing has made a difference. I’m contacting Apple tomorrow to request a refund of my 1 year subscription. Update: Just found out there’s a newer version of this app. There definitely should be more advertisement for the new app as well as a notification on the old one. Possibly maybe even remove the old app from the App Store seeing as how now there’s a new app......what’s the use of keeping the old one around?.Version: 1.6

PointlessThis app constantly classifies trips incorrectly. If I am not working, it still will track my trips as business related. No one wants to have to go back in and manually adjust nor can I remember that every single time. It points to common sense places to drive when you look for a wait point. The only useful feature is getting surge alerts which help when you have a ride and can’t see what the surge activity is..Version: 1.6

Doesnt work as advertisedI never get notifications when the surge is in my area after I paid for the premium subscription. I’ve tried reaching out to them but the only form of contact is thru email. Which could take days to weeks for a response. I’m currently being charge for something I don’t want or need as of now it’s useless!! Help!!!.Version: 1.6


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