Work Mobile Negative Reviews

Work Mobile App Complaints & User Negative Comments 2024

Work Mobile app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using Work Mobile? Can you share your negative thoughts about work mobile?

Work Mobile for Negative User Reviews

✓ ManagerThe new app looks great, cleaned up the job cards etc… Why did you eliminate the option to make quotes on the phone & a tech now cannot start a new job from the phone. Why take away options the old app had?.Work user 11111Version: 1.0.0

✓ Do betterKeep getting backed out with “this job is not available” I’m gonna need to see a little more effort out of this developer..WindillusVersion: 1.5

✓ Looks good but limitedEither make another app for managers or make additional features it this one, such as: 1. Creating invoices and quotes, this app meant only for techs thy have an office does all the work at the office in real-times. 2. Take payment via stripe thru the app. 3. See all the jobs and not only jobs associated to you..Active security systemsVersion: 1.0.1

✓ PromisingStill missing features that Work Classic offers like completion notes after finishing questions I’m testing this version compared the work classic, I think with time this app will be just fine 2/9/19 update Finishing questions have disappeared, still no way to create a job card on the new app, had just made the switch and was ready to have the rest of my company do the same but not I’m back peddling because finishing questions have disappeared again 9/30/2019 update Start and finishing questions still missing, seems like they just gave up on the app instead of fixing minor issues, and still sticking with the Fleetmatics Work app which hasn’t been updated in 6 months either... this app is still a tremendous failure, you can’t see you finishing questions till after you punch out of a job 3/26/22.Clue12syrVersion: 1.5.4

✓ Do not use this app if you like things that work.Everything about this app is terrible. Switched for ConnectWise to this and it was the worst thing my company has done..LoveylovehehelolVersion: 1.3.0

✓ Keeps saying job no longer exists.It keeps saying job no longer exists every time you back out of the app and kicks you out of the current job..Dainf88Version: 1.5

✓ Needs workThis app is not that bad but the biggest issue is that it does not send you to the GPS locations after receiving a job and make sure that it’s accurate. Needs technical work on accuracy all in all it’s OK.Joseph and JesusVersion: 1.5.1

✓ AllyRayThis program is shocking and no matter how many times I try to get them To fix stuff nothing happens. I’m moving to servicem8 next few months. It’s a joke! Constant crashing, constantly doesn’t save notes or photos the list goes on. Fed up!.AllyRatServicesVersion: 1.4.0

✓ Important updates requiredWe have been using Verizon connect for a few years in our property maintenance company. This newer app work mobile is a lot quicker and easier to use for the guys in the field but some important features have been removed which is making us look els where. There is no option for quotation on the new app, there advice was for us to use the old outdated app for quotes but these won’t show up in the guys job list. You can only look at jobs two weeks in advance, custom fields you add don’t show on the app. On the office side it lacks ways to chase overdue invoices especially when you have several from one customer. If these issues could be improved I would give it 5 stars!!.Master property servicesVersion: 1.3.0

✓ UPDATE APP PLEASE!Please update the app. The lack and services need to be better to have this app run more efficiently, it’s been over 9 months since it’s last update!.Flexable97Version: 1.3.0

✓ Not happyVery clunky app. Only works half the time. Freezes a lot..Jud2912Version: 1.3.0

✓ Updated Review from AugustThere has been very little updating to this app in the last 7 months. Bug fixes and small issues might have been addressed but for some reason you are not listening to the end users. The functionality that is needed in the field has never been added. This could have been robust by now so I’m concerned this won’t ever “work” the way we were told it would when we signed on with Verizon Connect. What’s up Product Team? Why is it taking so long to get this going full steam?.AlwaysLiv42DayVersion: 1.3.0

✓ Users Can’t LoginAnd no one is answering in Customer Support!.AnemolivVersion: 1.2.0

✓ Less features than beforeWhy does the site name not appear ANYWHERE on the job in this app!? that’s a crucial piece of information that was listed on the old app and not on this one. they also are forcing users to use this new app (no longer supporting the old app) when it doesn’t even have as much features as the old one. contacting them makes no difference as we’ve told everyone we can about this problem for a long time now and nothing has changed..Savannah404Version: 1.2.0

✓ NEED AN ADMIN APPThere needs to be an admin app to make this program valuable. There needs to be a way to protect or hide certain documents or photos from the workers, but within the selected job’s details. Please make this possible. Whether that be a whole new admin app or a way to hide certain documents by putting them into a protective mode of some sort..Jpaint02Version: 1.2.0

Work Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Work Mobile.