- 89.2LEGITIMACY SCORE
- 89.7SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Operate Now: Hospital App Complaints & User Negative Comments 2024
Operate Now: Hospital app received 181 complaints, negative comments and reviews by users. Have you ever had a bad experience using Operate Now: Hospital? Can you share your negative thoughts about operate now: hospital?
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Operate Now: Hospital for Negative User Reviews
✓ Opens and crashes for no reasonI open the game to the terms and conditions and accept then after the comic it goes to a loading screen shortly after that it crashes on the loading screen It has worked before on this phone when I played a couple months ago but for some reason it stopped working .Wish you could fix this because I really enjoyed playing this game back then and hope I will be able to.Version: 1.32.2
✓ Fix thisLoad times, are stupid. Game crashes after some missions. Also you pay the 60k for basic hire staff package for the level 4 prolog and nothing happens, this seems to be a bug that will not go away even after you reinstall the game and start again.Version: 1.36.1
✓ Greedy! Game Developers!This is what I aaaaabsolutely, positively HATE!! about some app games. It’s a fun game to play surgeon and the graphics aren’t too bad either, I’ll give you that. But if you’re looking to get a good 1 hr play out of this game, you’re dreaming... unless you’re stupidily prepared to pay for the RIDICULOUS!! EXTORTIONATE!! in-app purchases to advance through the game. Whoever heard of patiently waiting to play a game? That is NONSENSE!! I’ve played some games this do have in-app purchases for diamonds etc. But I have never had to play them 2 mins at a time every half hour or so just to collect and save virtual cash. That is not gaming. That is, Britney Spears! to put it nicely. In the bin this game goes. Not worth downloading unless you only have a few seconds to spare..Version: 1.9.2
✓ Broken?I tried to play this game for about 10 minutes. In that time, I had to reboot it three times, because there was absolutely nothing happening except the background music playing. During the surgeries I would swipe my finger the direction it showed me, and told me that was wrong. I had to do the swiping the opposite direction to get the checkmark. I do not understand why it has so many good reviews, because it was nearly unplayable for me..Version: 1.44.4
✓ .. monotonousI loved the concept of the game initially and the graphics are clear and a good quality too however it’s hard to keep up with the episodes and story lines because it takes too long to get through them! By the time I’ve completed a “task” I have no idea what the episode is! Also the EXACT same surgeries over and over which is really boring! I have updated it so I’m hoping it’s straight forward enough to expand (even though upgrading is just ridiculous because of the cost and then unable to get enough staff as it duplicates so often!) but if I’m still unhappy with it then I’ll just uninstall it! I understand that the game developers need money to create the game but if I as a customer don’t have an incentive to purchase things because it’s literally the same in a rotation then why bother! It’s a pretty expensive game too if you were to purchase the gold hearts and to get duplicate staff plus the exact same surgeries which are few and far between.. it seems pointless and I’m still on season 1 even though I’ve been on the game for at least a solid month more or less daily!.Version: 1.11
✓ AdsIt tells me that if i make a purchase it gonna remove ads, i made a purchase and it did not remove ads 😅.Version: 1.41.2
✓ BugsGreat game, very fun but super irritating with events not loading (events are meant to keep you interested in the game not make you want to delete it). I also have a task that won’t go away/be completed despite having done it at least 5 times a day since I got the game. Would be great if they could fix this. Otherwise super fun and surprisingly relaxing after a long day..Version: 1.39.1
✓ Ah. Is it time to uninstall?I’ve played this game for a couple of months. It’s kind of fun and there’s a few different things to do. The main problem for me is the training cards - there’s three different types - dedication which means your staff can work for longer, skill which means your staff earn more, and empathy which means staff do things quicker. You can buy training cards, and I have both money and gold hearts to do it, but you don’t get a choice what type of cards you get. So I’m now stuck, as I need to do a task using a nurse with a high level of dedication, and I never seem to get dedication cards. I now have over 1700 empathy points, which I’m not going to use cos the staff will use their energy (dedication) super quick and I’ll be forever recharging them. Don’t see why you can’t have a choice to buy what cards you need? So as I now can’t progress with the tasks because I don’t have high enough rated staff, what’s the point in playing?.Version: 1.27.2
✓ Try for yourself you might like it !Overall I’m really obsessed with this game . I tend to play it everyday. You have to make sure everybody gets their energy recharge so they either make you use energy drinks or coffee . You also have the option to send them to break room . That takes forever I upgraded the break room thinking it would allow many to be in at once . The actual upgrade only made it possible to speed up recovery which is nice .It’s just frustrating how you always have to spend money (actual money) & it’s nearly impossible to recruit a doctor 🤦🏾♀️ like you can’t fully run a successful hospital without doctors . no matter how much money I raise from hospital or gold hearts I have you can never win a doctor. It’s truly frustrating cause everything usually needs a doctor but they only give you 2 . The surgeries sometimes are nearly impossible. They want you to be precise . I do love that cause In real life what’s a doctor/nurse/surgeon if not careful ! So I do love they try to make game true as possible . I can’t express enough how frustrating it is that ads keep popping up , the same ads everyday . It’s a great game but can definitely use a few adjustments just to make the game a little bit more enjoyable ..Version: 1.28.2
✓ Lots of glitchesCould be a great game but often glitches when doing surgeries. The suturing never works and loses all health trying. The new research doesn't work and is off centre and you can't complete quests without the research which is a pain..Version: 1.10
✓ Stitching failure and moreI was really enjoying this game up until this point, even going as far as to spend a little money on it for some in-app purchases, which I never do. However, the stitching has suddenly become impossible to perform correctly, and I’m failing the same operation over and over again. It’s incredibly frustrating, especially when there’s no rhyme or reason as to why it’s suddenly not correct, and completely ruins the game for me. Edit: A second issue I have encountered is that in episode 7 of season 1, the mission “obvious break 2/4” cannot be started. It says that I need a level 2 ward in order to start it, but I already have a level 2 ward..Version: 1.32.2
✓ LikeMade it so far in the game , I’ve lost one paramedic and need him for a task ..Version: 1.29.4
✓ Improvements needed!So I’ve been playing this game for about a month. The game is pretty cool but there are some grey areas. To buy things and do upgrades are really expensive. I’ve noticed a few time that when I watch the ads to try and get gifts some of them don’t even appear after I’ve watched the ad, so that’s a bit frustrating. You need to update people with those cards and money but there one card that rarity pops up. I have spent a bunch of gold hearts and money trying to get that card but still nothing. Make the game more friendlier to use and stop making it difficult to get the cards that is needed to upgrade. I still enjoy the game but i refuse to have to spend up all of my money just to get cards that I need to level up. If this is how the game will be going forward then I guess I will stop playing ahead of time. Finally, if your people are not working why can’t their energy charge up while they are resting but not in the break room? Fix these small errors and the game will be fine. Add some people of color as well to your patient list as well as on the doctor and surgeon side. Thanks.Version: 1.27.2
✓ Plz read! It’s a good game!Hi! Now I just want to say I’m almost 13 and I got this game and I don’t really know why you have to be 17 to get this app. Maybe if you don’t like blood or stuff to do with working at a hospital? But anyways, it’s really fun and you can preform sergersys but you redo the same 5 a lot and there’s no new types unless you keep doing them over and over. It gets more challenging as you play which is a bonus to help you see what the real worlds like and one mistake and something could happen. It shows you how to do it at first but then I usually memorize it even if it helps you every time actually. I also gave this a 3 star review because it does need a little bit of improvement. I don’t like how you have to pay so much for one room and have limited space for people working in one area. And I don’t like how you have to pay a bunch of coins for one extra person to help you out in your hospital. You can have more than one hospital around the world which is really cool. But I love this game and don’t understand why you have to be a certain age..Version: 1.54.0
✓ Don’t waste money on thisThis is a good game BUT it needs a lot of work! I spend my own money buying hearts to buy money to recruit new staff. I have 117,000 and it cost 60,000 to get a recruit pack. The game was telling me I didn’t have enough cash to get it. Then my money disappears and I’ve got 17,000 cash. I then spend another 100 years to buy another 100,00 cash to buy another recruit who ends up being someone I already have and the game doesn’t give me my training card like it’s suppose to so I’ve wasted my own real money and my game money. Also glitches a lot when doing operations causing me to fail. This is beyond ridiculous..Version: 1.27.2
✓ Update loses everythingI’ve just spent months on this game and today when I downloaded the latest update I had lost all of my staff. I guess that’s the end of that....Version: 1.36.1
✓ Research bugPretty good game but can’t progress because of the bug in the research lab. Seems abandoned cause this bug seems to have been around for awhile and tried reaching out to support but got no response. Really sad since the game itself isn’t bad..Version: 1.41.2
✓ It needs to do betterThis game is truly phenomenal in terms of the quality and what’s on the current market. It applies to the correct audience and the game itself is fun to play. But there still needs to be more improvements and updates to make the game pop and become more enjoyable. The downside to this game is how long it takes you to complete each task to the point where you’ve forgotten the plot which has happened. The most annoying and by far the most frustrating thing about this game is the actual surgeries itself, the stitching part is absolutely diabolical to the point where the game doesn’t recognise that I’m dragging down on the skin to stitch. I’ve failed four times to get this one surgery done because every time the game doesn’t recognise when I’m stitching and it’s the most frustrating thing. It’s tragic, but he game can do better. It was fun to play all the side quests like the bus crash one which I think the game developer should include more. This game is not bad and fun to play, but it needs updates soon..Version: 1.18.4
✓ Too much AddsPlayers have to see long adds after completing every mission or operation. There are more adds then gameplay..Version: 1.39.1
✓ ProblemsI do love this app, but the three problems One is that they not only charge too much money to say recruit which costs game $60,000) excessive, but when I did the premium the didn’t acknowledge even though it said you can use the premium which costs gold hearts. The second is that they say earn $110,000 and I’m thinking.... NOT ANOTHER EARN MONEY ONE!!!!! Third problem is that for missions that have to have a staff member that has 135 or higher⚡️, and you have a staff member who’s 100⚡️, but can’t do it because of such a issue. It ruins the fun of the game for everyone! Please alter this for those who don’t wanna leave the app and come back then leave again because of these sort of quests. Thanks..Version: 1.36.4
✓ Problems..I LOVE this game however, I’m now at a point where I can’t progress due to the research room, it made me complete a task but then didn’t return the staff i assigned there and now it doesn’t let me access the research room. It says the staff are on assignment even though this was 2 weeks ago! And judging from others reviews they’ve had the same problems. This is the only game I’ve ever put real money into and now it doesn’t let me play on as the only task I have to do is a research task that is ‘locked’ so I can’t move on. Hoping it gets fixed soon and that the developers actually listen to these reviews. It would also be ideal if you got to choose the type of staff and training packs you receive. As the research room stole my doctors and now I have only 1 left!! PLEASE FIX THIS!.Version: 1.36.4
✓ Shocking gameApp was deleted by accident so had to start from scratch and I had used my own money to buy items. Boring and takes too long to move up in levels. Complete rip of game..Version: 1.2
✓ Boring and glitchyAll the operations are the same pop up ads attempting to get you to buy something freezes the whole game for about 10-20 seconds which doesn’t seem like much except they pop up one after the other operations will often not let me stitch up a patient saying it is the wrong action but clicking on anything else is also wrong so fail them multiple times for no reason. Doesn’t give you many other staff except nurses so have to leave departments empty while their energy regenerates.Version: 1.20.4
✓ Glitch caused me to be charged $9I went to check the cost of an in app purchase and then changed my mind, when i pressed cancel the verification wouldn’t go away and then i tried to close the app entirely and accidentally verified it and cannot get a refund!!!!.Version: 1.16.3
✓ Can’t really do muchI like the game only thing is you can’t hire people without having money or cvs. It doesn’t tell you can get cvs to hire anyone. I transfer all the time for but then it leaves 1 of your hospitals without until you transfer them back which could take 20minutes to an hour..Version: 1.27.2
✓ IrritatingI have a few things to say about this game, unfortunately more negative than positive. I love the game, it’s fun to play and sort of addictive, but if you don’t not plan on spending money through the game, it’s gonna start to be come very hard to stay focused with playing the game which is why I ultimately ended up not playing the game for a few months until I recently decided to give it a another try. Upon opening the game....it did not want to load. I have the IOS 11 and I have the updated version of the game, but still nothing. I deleted the game and re-loaded the game mind you I had been pretty far with earning paramedics, nurses, doctors etc which is pretty hard without spending money and I had to completely start from scratch 😑. They just recently obtain the option for us to load from where we were at Incase you were to re download the game through linking your Facebook account with it. Once again, the game does not want to load!!!! I’m sooo irritated.Version: 1.23.3
✓ A consistent glitchThis game is honestly really good but there are a few things that the developers could improve on but overall I would recommend this game. I found this through a friend and I’ve liked it ever since but I would say I haven’t played it in over a year because I’ve been having this glitch with this hospital game for some time. It always occurs even after I delete the app and reinstall it, it happens after I level up to level 2 (which makes the game completely disappointing because I don’t have to work for certain things) an absurd amount of doctors, nurses and surgeons unlock which includes some of the highest and hardest to unlock in the game. Plus I am currently on level 5 and have over 74 employees at the hospital even though I only have 1 break room, 1 ward, 1 ambulance garage and 1 reception. I’ve tried to find out the reasons why this maybe occurring but nothing seems to come up, I’ve tried going slower to complete tasks and waiting a few days in between before playing the game again but it never seems to stop. If anybody has or knows any ways to stop this from occurring I would be hugely grateful..Version: 1.39.1
✓ Over it.It was a really nice game but constantly having to pause to get rid of stupid pop-ups to pay for fancy doctors has completely put me off, every time I open the game there are multiple pages I have to close. If you have the patience for it I do recommend it..Version: 1.20.3
✓ Disaster missionsPlease fix bugs in disaster missions. I have enough staff to get a job done, but the page is stuck on the loading screen please fix this issue.Version: 1.39.1
✓ Worst update ever! Don’t bother with this game!I used to enjoy this game... it was slow but it was good to pass some time... I didn’t play it for a while and when I came back to it I had to do an update... the update resulted in me losing ALL of my progress... the update has bugs which makes the game glitchy AND I can’t continue because I have zero staff now to complete missions... I can’t even start over because when I purchased staff it gave me unusable staff anyway... Waste of time! Don’t bother!.Version: 1.36.8
✓ Didn’t reach full potential :(This game has SO much potential and i wish there were more like it. i love the concept and it combines time killing with interactive along with the interesting storylines and bonus plots. however it makes my phone overheat like crazy and everything is ridiculously expensive and overpriced leading to people having to pay real money. ALSO!! i don’t know if i’m the only one with this problem but when using the needle tool while operating/stitching someone up it is not touch sensitive or friendly at all. it probably just has to do with my boiling hot phone screen but it barely registers my movements and often fails me because i’m ‘taking too long’ or it messes up my stitching. the needle is essential for basically every surgery and not being able to use it was really frustrating which is why i deleted it. i hope more work is done to this because it is such a great idea.Version: 1.32.1
✓ BasicSurgery simulation is extremely basic, so not exciting..Version: 1.11.5
✓ What.Can't raise reputation Takes too long to upgrade wards or any other room Not enough surgeries to earn cash Everything costs 60K+ Can't earn enough cash to progress further in the game.Version: 1.2
✓ Continuously crashedGame continuously crashes and asks for iTunes store password. Fix your game!.Version: 1.23.2
✓ Too annoying.1. So annoying every time I finish a task or open the app I have to wait for the two pop ups asking me to buy hearts or cash. 2. The tools needle etc constantly fail to apply... I mean it’s a few swipes and I don’t have a dodgy phone by any means. So I’m trying to swipe and just keep failing. . Deleted the whole thing, just takes so long and keeps glitching. Not a fun game when you keep failing because the game can’t recognise your swipes.. 😑.Version: 1.20.4
✓ It is kind of goodIt will be better if there are more surgery’s because I don’t get to do much.Version: 1.29.3
✓ Needs an Update.Love the game but find the constant reminders for in-app purchases too much. I never spend any of my hard earned money on in-app purchases for games. Wish there were options to earn gold cash, rather than buy it. Some of the stories last far too long & there’s constant glitches in my game where I can’t stitch the patient up but I’m doing the same I’ve done every time. Love the different operation types but there never seems to be anything new or updates to keep the game interesting. Really disappointed in the lack of “maintenance”. x.Version: 1.20.4
✓ OperationNot bad a little bit slow but so far so good, I am having trouble playing the clips for the story line and reward.Version: 1.2
✓ Good and badThe main hospital is good and I’m enjoying playing it - but my second hospital is glitching. I buy more staff and it takes my money or gold hearts and then the staff don’t appear. Happened 4 times already so a waste of my time and money. Would be such a great game if the glitches could be worked out..Version: 1.39.1
✓ Keeps freezing and closingAbsolutely love this game when it’s not freezing or closing. Keeps freezing after playing for a few minutes. Also keeps restarting my progress on my tasks. Will reinstall and play again after bugs are fixed..Version: 1.41.2
✓ Latest upgrade glitchyI love playing the game but the last upgrade has made it very slow and stalls all the time. It's not my phone either as other apps running fine.Version: 1.4
✓ Impossible to progressI love this game, there’s nothing else out there like this but there’s so many bugs with it. I have four rooms that require doctors but I only have 2 doctors! So I always have 2 rooms unstaffed. If I then get a task that requires a doctor then they have to come off the room and then that leaves 3 rooms unstaffed. Find I keep saving and saving to get to 60k/120 golden hearts only to get yet another paramedic (I have 5!!! To cover one ambulance garage). There needs to be an algorithm in it to recognise that you have way too many paras for one room and not enough doctors to cover your rooms and give you doctors when you finally get enough to buy another recruitment card..Version: 1.14.2
✓ My money was wastedI love this game from the very first, the graphics was good and it’s of high quality. I spent money on it, however there was this one time which made me deleted the game. I purchased a heart purse and it show the message “my purchase is successful” something like that. I saw my hearts added up to 250 but when I tried to use it, it said I don’t have enough currency. I refreshed the game and the same message kept popping up. I didn’t thought of anything else, and I just bought another heart purse. When I got my invoice, I was charged twice. I’m seriously regretting now, as they said they can’t revert any actions. This made me wanna delete this game without wasting further money and time on it again. As I see the future missions require you to delete thousands of money, it’s hard to carry on without buying their packs..Version: 1.28.2
✓ IrritatingI downloaded this game again as I found it was just too repetitive previously and when I saw pregnancy and birth was evolved I got excited so I decided to give the game another go I prefer it now compared with the old version as it asks you for your age estimate which means you can do more tricker surgery sooner if you are 16+ but I am annoyed that despite being on level 11 now that I haven’t had a single birth or pregnancy yet which is disappointing as to me the advert and the photos plus the app cover photos are all deceiving and tricking you into playing something more fun that what it actually is.Version: 1.41.2
✓ RidiculousI’ve been enjoying this game, but the amount of money the different operation rooms give you is ridiculous. It took me so long to upgrade my operation room, like a whole day to put together 60,000 dollars to upgrade it. And of course during the 3 hours it took to upgrade I wasn’t making any money off that room. It’s very obvious that this game is designed to frustrate you if you are trying to play free, so you will break down and give in to micro-transactions. It takes so long to make money and the prices for the various things you need are ridiculous!!! There are so many different things you need to buy. You have to buy different rooms in order to move forward in the story and to get access to certain operations. You have to buy new employees because different rooms need different medical personnel, but you never know what employee you will get since it’s completely random. And then you need to buy these badges to upgrade the employees you already have. It’s just ridiculous. The game is not bad but the problem is the pretty much force you to pay to move at a reasonable pace ..Version: 1.30.7
✓ They want to steal all your infoI turned of a setting that said sell your information and I turned off all the ads and now the game won’t load.Version: 1.54.0
✓ Improvement needed!When I first started out, I was really excited. I played the small Operate Now games on the computer before I found this game. I loved them. You could choose different types of operations to do. So I thought that this game would have an abundance of operations. It was a bit of a let down though. At first I thought I just had to keep playing and leveling up, it made sense for that to be the case. After a few weeks I realized that wasn’t the case. There is a small variety of operations. That’s not what really gets on my nerves though. It is really hard to get money, UNLESS you update the rooms(which takes a lot of money!) or to pay for it with hearts(which takes real money!). Not to mention it takes 12 hours for a room to update! And you can’t use that room while it’s updating, leaving you in a bad spot if you have a time limited event. One thing that needs to be updated is the card packets to get new workers. It cost 60,000 dollars in the game(and if you remember it’s hard to earn that) and then there’s a big possibility that you’ll get a duplicate card. There shouldn’t be duplicates. I have around 15 doctors, 10 surgeons, and 15 nurses. But I have one axillary worker and two paramedics. I need more axillary workers! But every time I get a packet, I get a doctor, surgeon, or nurse! I do not need another one of those!.Version: 1.16.3
✓ Too many GlitchesI’m sick of this game glitching. I almost complete a surgery and it just gets out of the game and I have start all over again..Version: 1.26.2
✓ Used to be a great gameI started playing this a few years ago and I really enjoyed it. I stopped playing a long time ago but recently redownloaded it. There was a weird glitch that made me have every single staff member unlocked which would seem like a good thing right? Except for the fact that I can’t progress past the prologue because one of the tasks is to hire more staff and that is just impossible since quite literally every single character has been unlocked. Second. There are so many ads and I have no problem with free apps using ads to make revenue however they said if I make any purchase, the ads will stop. I tried twice with buying golden hearts and neither made the ads stop, effectively wasting my money. I even tried deleting and redownloading the game again because of the glitch and it didn’t work. Same problem with the ads not ending either. It’s really a shame because I used to absolutely love this game but it’s clearly gone very downhill since then..Version: 1.41.0
✓ Too many bugsEvery day something seems to not work and I found myself submitting so many faults to developers and they never got fixed. Love the surgery part but most of your time is spent putting your staff in the break room and not doing tasks. Built my research lab and it didn’t work, put a staff member in and they got stuck. Another staff member got stuck in there too. Used coffee’s but stamina didn’t go up. Just overall too many bugs that don’t get fixed and ruins the whole game..Version: 1.41.2
✓ AverageNeeds 2 b a way 2 increase reputation. can't do any tasks because low reputation.Version: 1.2
✓ Game won’t openHave sat for 30 mins watching the timer spin has done this for 6 months. Can’t get into the game..Version: 1.44.4
✓ Unknown Cancelled Upgrades?Again, I initiated my Examination Room to upgrade to Level 3, and cost me $125,000 in game, when I closed my game and opened it hours later, it suddenly wasn’t upgrading and was at Level 2 still. I had essentially wasted my in game money and have earn it back just to try to upgrade with the risk of losing it again. Please fix this, this is just a nuisance..Version: 1.36.8
✓ Overall greatGood graphics and realistic gameplay and interesting storyline. However things are expensive and it’s hard to save up money. It’s very hard to get new staff or save up to get new staff regularly and upgrading departments gets really incrementally expensive. My biggest complaints otherwise are I think there’s a major glitch in which the build time of things is double. It’ll say 3 hours but when I go back to when it’s finished it will still say another 3 hours to go. Same with upgrading another room for 8 hours I let it go overnight but checked again in the morning and it STILL says 7 hours and 49 minutes?! So when it says 8 hours it really means 16? Doesn’t make sense. Also there doesn’t seem to be a way to login and save your progress if you wanted to play on another device. Tried to reach out to tech support but no reply for weeks so customer support is lacking very much..Version: 1.41.2
✓ BugsWhy when we uninstall the game we can’t start off where we left off at. The ads are extremely annoying! And I’m stuck on episode 8 of season one because I put two people in the research department to do the mission but they are stuck I have tried upgrading the building but they are still stuck. It says that they are on an assignment but the time is not counting down and they have been stuck for 2 weeks, I have tried reaching out to you guys multiple times with no response. Lastly how is it fair that we have to keep paying to get people when you guys keep giving us the same people which means that we can’t move forward with missions. I could if you guys let us pick what type of person we are trying to pick instead of it being not so random because we keep getting the same people! What’s the point of offering us extra money to go with our money if we watch a video when every time you click on it, it doesn’t work. I can’t collect my reward for completing a mission, every time I go to collect it, it’s not on the list but it’s flashing a gift box..Version: 1.36.8
✓ MehDon’t get me wrong it’s a good game but it’s pretty boring not gonna lie.Version: 1.53.2
✓ Don’t get this appSPOILERS: This is the most irritating app I have EVER downloaded. I was really excited to get this game because I was really interested in completing a surgery. When I got the app, everything went pretty smoothly at first. The plot itself is very good, and could be better, if it weren’t for the fact that there are MAJOR flaws in this. Firstly, when in surgery, the needles do not work. I have tried to slowly close wounds, but it doesn’t even respond to the simplest of doings. It is sooo irritating. I was about to finish a surgery but I couldn’t because the needles wouldn’t work correctly. Secondly, the staff. At the start of the game, you have to recruit staff. At this point, I had about 5 or 6 staff members. The next day, I came back and suddenly had ALL OF THE STAFF MEMBERS YOU COULD POSSIBLY GET. Okay, I’m not really complaining about that one because it makes it easier for me to handle all of the departments. Thirdly, the staff are charged too much stamina for a singular surgery. Each staff member has a certain stamina level, depending on how experienced or skilled they are. For a surgery, you have to choose additional staff members to help you. Only rare staff can handle maybe 1 at most 2 surgeries. It’s so annoying. If I didn’t suddenly have these rare doctors, I wouldn’t have been able to even BEGIN a surgery. All in all, don’t get this app. You’ll just get as annoyed as I am.Version: 1.39.1
✓ Fun gameThis game is great. It is fun with great graphics easy to understand instructions when you get some. With every good game there are flaws though. Making incisions or stitches something that should be easy of just drawing lines isn’t causes you to lose lives really easy. There are no instructions on how to use the infibuator (heart machine, can’t spell) and how to do the throat. When you go to other hospitals to help rebuild it doesn’t tell you where everything is that you need to find to give your patients. So more instructions would be great. It also takes a long time to be able to process because income doesn’t match with the amount of money you need for upgrade. I have one room that is sitting because it need a specific doctor and you $60,000 to recruit another person but it’s randomized so you may not even get a useable staff member for that room..Version: 1.41.2
✓ Charged 4 times!I bought a new doctor which cost $9.99, and then all of a sudden I start to get spammed with the purchase pop-up, as if I hadn’t already just bought it. I exited the app and still got spammed! Restarted my phone, went into another app, still got spammed. I thought, “maybe it didn’t go through?” so I purchased it again just incase, but it still kept spamming me. I kept pressing cancel until finally it stopped. I then checked my purchase history and it has charged me 4 times! Not happy but with the amount of money I’ve invested into the game to actually play and not wait 11 hours, I shall keep playing. I’m definitely going to try and get this fixed..Version: 1.16.3
✓ Needs money for fun. Ad removal a scam. Customer support not helpfulThey just want your money. I’ve made a few in app purchases to remove ads but I still keep getting ads. Feels like a scam to me. Too many scenarios where the patient goes into cardiac arrest or gets an allergic reaction. Sometimes I ask myself why I’m putting so much effort into a “game”. I do like the game but it can be better. Customer support is also not helpful..Version: 1.41.0
✓ BoringGreat concept. Enjoyed it for the first couple of days. But it has become exceptionally repetitive very quickly. There are very few surgery types and so I have completely lost interest. It’s also too expensive. In the other hospitals you’re supporting you have to continuously donate hundreds of thousands of dollars (which equates to a large number of hearts when still building your original hospital) to move forward. In some ways I wouldn’t mind that IF there were new and exciting surgeries. But nope it’s: fractured bone (most common and too easy yet some classed as ‘extreme’ / ‘hard’, but same operation; polyps; remove foreign object always from the same place; tumour always same place; bullet always same place; brain surgery same one each time and a heart valve same operation each time. Please get creative with the surgery options and maybe I’ll return until then yawn! I’m out!.Version: 1.20.4
✓ Force closesConstantly forced closed on me so never got to play the game ended up uninstalling it.Version: 1.31.2
✓ BuggySeems like a good game but continually crashes and on occasion wipes out any money or hearts I have collected making me start again..Version: 1.9.1
✓ TerribleTells me it is outdated and to go to store to update but there are no updates needed so it is a perpetual loop going from store to app to store to app Terrible-do not get this app.Version: 1.8
✓ Love the game but there’s a big glitchThere’s a glitch where when I build the ambulance garage, I do not get a paramedic from the recruitment card. I restart the game then I have unlocked every staff member..Version: 1.39.1
✓ Current disaster glitchThe game won’t load the current disaster to let me do the surgery..Version: 1.39.1
✓ Most recent updates are not itI was loving this game, but it seems really buggy now. Recently (after a recent update) I got onto the second hospital but I could only complete one task at a time there before the whole app would freeze up. I deleted and re-downloaded, losing my progress but it didn’t help. I had to start back from level 1 and now I’m having the same problem with the special tasks and events. It seems to help restarting the game in between tasks up to a point but then when I get a task involving moving patients through surgery etc it’s no longer fixable and I have to ignore the event altogether. Can still play the regular level tasks in the first hospital but I’m guessing the same problem will arise when I get to the second hospital again. Anyway, I like the game but it’s getting frustrating trying to progress which is a shame..Version: 1.45.1
✓ RidiculousThe prices for things are ridiculous. I have 20,000 and no quests to earn money from expect 1 which is to buy recruitment package which costs 60,000 by the way which means I need to get 40,000 buy collecting money from my departments which kills a lot of fun because I'm not playing the game instead I'm wasting time to get my game going fix this.Version: 1.9.1
✓ Operate nowCan't finish tasks, keeps crashing, even after I updated it. Frustrating game deleting it now.☹️.Version: 1.9.1
✓ A few annoying thingsI have to say that I do enjoy the concept of the game and all but there are annoying bugs that won’t let me continue. One being the big where it asks me to clear the wards because it’s too full. I’ve emptied out the whole hospital of patients even taking away the ambulance and receptionist but I still can’t complete the fast even if why whole hospital is empty. This game also crashes every seconds I has the chance to. Especially when you finish an operation or try to watch an ad. Had to uninstall because the constant crashing is driving me nuts..Version: 1.36.4
✓ Good game/cost of things too muchI really enjoy playing this game, but I think it’s really unfair to have to spend real money to get new staff members. I would actually play it a lot more if I could get staff more frequently without having to spend real money!! Also hate the fact that I can’t change the layout of the hospital. The cost of things like expanding & new rooms is ridiculous. I really hope you can find a way for us to be able to earn a new staff members, and take the cost of rooms down!! Please and thank you!! I would actually enjoy it more & would happily give you 5 stars..Version: 1.22.11
✓ Game is OKI just started playing a couple of days ago. The graphics are beautiful. The operations are simple to execute. I’m already a bit frustrated though because I can’t advance at my second hospital. I need a paramedic to assign to a task and only have one that I need at the other hospital. I spent $60,000 game money on a recruitment pack only to get a Doctor. It takes so long to build cash and everything is expensive. There should be a way to be able to pick which kind of staff member you want to hire when buying with game money. You can pick if you hire with CVs but I have no idea how to earn those. UPDATE: A previous review was correct and you will get to a point where you cannot progress without spending real money. I currently need the highest level Nurse for stamina purposes to complete an assignment. The Nurse can only be purchased with hearts. I took a chance and spent the hearts I earned naturally on a Diamond recruitment pack and got an Auxiliary. I don’t even know what they are used for. I’ll repeat what I said in my earlier review that we should be able to pick what kind of staff member you get. I might consider spending a little actual money every now and then if there was a guarantee that I could get what I needed and not something random that (in this case) I don’t even know how to use. I’ll continue working on my other assignments for as long as I can but once I’m capped out, I’m done with this game..Version: 1.27.2
✓ The game is great but I think you have to fix some bugs or...The game is awesome there are lots of surgeries to attend and I love surgeries and this game made me want to be a surgeon. But I think think there is one problem , whenever I do a surgery and am going to finish , it sends me out of the game , when I go inside the game again ( thinking that I can continue the surgery ) it goes to the home page ( of the game) and when I go to the surgery ( the one I was doing) it starts from the first . I don’t know if it is wrong with my device but when I go to my other games it doesn’t do like this ,so I think it’s something wrong with the game. Pls do..Version: 1.37.3
✓ Great game but.....My kids love this game however, since the recent update there’s certain things that can’t be done now. There’s staff stuck in the research bit and you can’t change them or start the research to progress further. Kids are at level 17 and managed to open the second hospital but there’s tasks on there that have been completed but they don’t show in the tasks list section so you can claim the points In order to progress in the game. Have tried deleting and reinstalling, but unless they want to start all over again it doesn’t work. Tried restoring purchases and reconnecting to their gaming account but the same issues are still there!! What happened??? Can you please fix these bugs ASAP so they can continue on and progress in the game?.Version: 1.37.3
✓ Problems?Not sure how or why it happened but after downloading the game and getting to level 10, I noticed some weird and rather creepy glitches on my phone that have never happened before. The game is the only thing I have downloaded or updated on my phone this week so it can only be this. After deleting the game, the problems went away immediately..Version: 1.30.6
✓ HorrendousGood intentions, like what y’all did with the story line n whatever but the u have to watch an ad for everything and wait real life hours to get anything done, the surgeries are also all the same. gets boring real quick.Version: 1.41.2
✓ HorribleI loved this game until they updated. Once they updated it kept saying on my phone that I wasn’t using the most up-to-date version of the game and wouldn’t let me open it. I had to delete the game and re-download it. When I did that even though I have it attached to my game center account it started me all over and I lost everything. I contacted the developers to see what to do before deleting the game but they did not get back to me. I will now be deleting the app forever because I refuse to do all that work all over again and all it does is infuriate me. There needs to be some way for your game to be transferred if you have to delete the app. Will never get this app again, and will think twice about getting apps from this developer. To put so much work in and effort into a game to get as far as I got only to have it erased is disgusting and pisses me off. I’m so lucky I didn’t spend any money because if I spent any money on any of their stuff for this game I definitely would have to get it refunded from Apple. Do not spend any money in this game whatsoever because if something happens you will lose your game with no back up and that money will be wasted..Version: 1.13
✓ GlitchThere is a glitch where a did a research quest and the people I used for it won’t come out. They are stuck there, and I can’t do anymore research. It has made me not be able to go any further in the game. I hope it is fixed soon.Version: 1.36.4
✓ Real madI spend money on this game 'cause i loved the game but now it doesn't even open. Thanks alot! 👎🏽.Version: 1.26.2
✓ Some annoying glitchesI gave it a 2 because I love this game and I play it all the time. However, I sometimes come across surgeries where I lose hearts because it won’t let me click the right tool so I have to click another in order to get that one to work. Or I lose time because it won’t give me 100% on a task even though I went over that spot multiple times. For example, I decided to write this review because of one particular surgery. I am trying to pass this one quest in the sister hospital and I am supposed to cauterize stomach ulcers. But when I go over it with the laser, it will only give me up to 67% and then won’t go up anymore. I’ve gone over my entire screen and the ares over and over again until my time ran out and it would not let me go to the next step. I have tried this surgery 3 times now and it is the same thing over and over. I’m not sure how I’m supposed to get passed that surgery if it just keeps stopping me at the same part. I really like this game but it is beyond infuriating. I have spent actual money on this game, and for it to just stop letting me progress seems a little unfair. Please fix this or I will be forced to stop playing because I can’t progress anymore without that surgery..Version: 1.17.5
✓ No way of transferring your game progress.I played the game on my iPad Pro (I was Level 20 something) but switched to iPad 4. The game progress is gone as you can’t transfer the game progress to a different device or any other progress saving option. If you delete the app you’ll lose your progress. It’s a nice game but with no change to transfer the game progress it’s useless. Also the Game is Full of bigs which a more than annoying and destroying the fun. Today I can’t even open the app. I’m going to delete that game. 👎🏻.Version: 1.35.4
✓ Used to be good, but big problemIt used to be a really good game, but whenever an ad comes on, it doesn’t play and it’s just a blank screen..Version: 1.41.0
✓ Good but longThe good points are that the graphics are detailed and there’s an unexpected storyline to the characters. But the game developers really need to chunk down the time in between tasks because three hours doing nothing while the game ‘builds’ another room is far too long and doesn’t encourage me to keep playing. This is all to get you to spend money buying the golden hearts you can use to skip things but I don’t wanna do that so I play less. Also the surgeries are really repetitive. I was hoping to see some more interesting and less common types..Version: 1.31.3
✓ Very good addictive game but....... okay annoyedUpdate: Okay so I just got the upgraded version of this game with the world travel and all and I’ve lost everything all my hearts and money have just vanished. I’m annoyed because I diligent collected over 5million money whatever and 832 hearts and it’s all gone. Really not impressed I’m really enjoying this game, it has run very smoothly and I have spent hours enjoying myself however the 3 stars are for the fact that I’m always doing the same surgeries. I was initially pulled in because of videos the throat surgery or the pregnant woman one but it’s always the same tumour surgery and heart surgery. I’m still enjoying the game however the time spent on it is decreasing and I can feel myself stopping altogether soon even. It is a very good game but repetition is making it less so..Version: 1.22.11
✓ I like it butttI really do like this game but it needs some major improvements . Earning money is hard and when you do get good money you’re having to spend it on something like to get another employee is $60,000 and it could be a nurse or a pharmacy . You don’t get to choose . It cost $8,000 to get 10 of the training skills which sounds great right ? I thought that meant you can improve 10 of your employees skills. Nope . You only use them on one and then you Realize that you actually have to pay $6,000+ on top of that to upgrade them with the 10 training skills that you thought could be used for 10 separate people . So really $68,00 or more to up the skills of ONE employee . I won’t buy skills anymore. I wait till I get rewards . Oh and upgrading your rooms ! That’s just a rip off . You can only put one employee in a room at a time unless you upgrade . So you spend $50,000 to upgrade your room but the only thing that does is change the time it takes by ONE SECOND! If you want 2 people in a room you have to upgrade AGAIN for $100,000 . And it took 12hrs to upgrade the room the first time, so you can’t use the only break room you have for 12 HOURS! Eventually your people will have no energy what so ever unless you spend 120 hearts to rush the upgrade . Which you have to buy thoSe with REAL money . So I’m sure if you update again it’s another 12 hours you have to wait to use it 😡.Version: 1.10.1
✓ Not loadingIt is stuck on the loading screen it has nothing to do with my device or my internet. (I checked both) I used to play this game all the time on my old phone but I got an upgrade and I re-downloaded the app but it was stuck on the loading screen. I was being patient because I put my phone down next to me for 5+mins and it was still loading..Version: 1.39.1
✓ Won’t openJust downloaded this game and it will not open. Not a great start..Version: 1.14.2
✓ Great game! But big improvement neededThis is a great game but it needs some real big improvements. First of all there is and event going on, and I am trying to participate and do an operation to get through and continue the story well when ever I am in that operation that I NEED to do in order to get by the game crashes and brings me to my home screen. And what is really frustrating is that it is kinda hard to get gold hearts and money because you have to do many operations in order to be able to do anything. I was also kinda disappointed because at first this game made me think that you were just going to save people’s lives by doing operations and level. But I was wrong see there are operations and then there are things that you have missions which you don’t even get to do. All you do is you assign someone from your team to do something and it ends up taking four hours. See recently I built my garage which took 12 HOURS and upgraded my ward which took $25,000 and 5 HOURS, which I think is ridiculous. So I feel that there are still many bugs in this game and need to make stuff cheaper, not be so insufficient with time, AND NOT SO MANY DUPLICATES..Version: 1.36.1
✓ BeugÇa beug constamment.😭.Version: 1.41.2
✓ Don’t do it! You’ll regret it.When I first downloaded the game, I used to play it all day, even at work. I even spent ACTUAL hard earned money with this game (something I NEVER do), but I’ve spent maybe $5-$10 with this game the first go around. However, when I got to a certain level in the game it said I was not on the latest version of the game and needed to update. Went to the App Store there was not an update available so the other thing I could think of is uninstalling and reinstalling. Completed the reinstall and noticed I lost EVERYTHING; which was fine because I was just starting to play anyway. So a couple weeks later and $25-$30 later and I’m extremely close to completing a higher level, it says the same exact thing about the app being out of date. This time I’m not doing the uninstall and reinstall because I’m thinking this is a way for the app developers to make more money along with the in-app purchases you’ve previously made. Today is the day I’ve decided to permanently get rid of this app from my phone and I hope others read this review and STAY AWAY FROM THIS APP!! It’s honestly just a money hunger group of people who created a game with flaws from the beginning! PLEASE, PLEASE, PLEASE STAY AWAY!!!!!.Version: 1.13.4
✓ Too many bugsI enjoyed the game until the bugs basically prevented me from getting any further (which to be fair, wasn't very far at all). Until they fix the bugs or have better support for the game - don't bother..Version: 1.2
✓ Pay to do anythingLoved this game until you got about 2hrs in and can’t progress without waiting hours and hours or paying $15 for items to help you progress. Real shame when creators do this. I don’t believe that they have that many genuine 5star reviews without having paid for it. Great game but you drive players away when you force them to wait for pay for more content..Version: 1.18.4
✓ Too many ADSGood game but plays ads every after operation and you need to finish the ads!.Version: 1.45.1
✓ Liked game okayTill I need more doctors so I saved the nesasary 60k 4 seperate times what I get a nurse everywhere so it stalls game (edit make that now 5 times!!!!!!).Version: 1.13
✓ Don’t waste your time or $$ from someone who hasMajor bug experienced and reported and no response. Foolishly spent real money to advance & then told by the game that although an advanced level have have no actual means to have done so. This is the second mishap reported concerning progress associated with a purchase, gave the game a second chance but demonstrated an inability to address concerns within 7 days.Version: 1.36.3
✓ My reason for 3 starsI enjoy playing this game it has an interesting story line. A lot of game money is required to do a lot of things which may cause you to spend REAL money if you aren’t patient. I’m a pretty patient person but these wait times are ridiculous let’s just be honest. If I spend real money, which I have, there should be a much faster pace with buildings, new staff, etc. Maybe you should have a premium price which allows premium players to advance much faster especially since REAL money is being paid. It can literally take all day for something to be built, tasks completed, and workers become exhausted which require all these drinks or a trip to the break room. I get it, it’s a game but I really wish that game play was different for players that paid REAL MONEY. It’s apparent we like the game if we would do that, so give us a short cut or two or let us pick the staff we want or need since we have to pay 60,000 for someone in auxiliary when I need a surgeon or paramedic. I actually spend more time and money playing OTHER games while waiting......Version: 1.20.3
✓ A ton of issues - bewareI’ve been playing this game for a few weeks now and have encountered many issues that I believe are on purpose. I enjoy trying to play without spending any real money and I’ve managed to get to level 16 without doing so. First, spent hearts on a premium training pack and was awarded 100 dedication. The award never loaded into the game. (I email the developer days ago with no response). Secondly, watch the energy from your staff, I have had fully charged staff all within 15 min fully deplete. Today, I full charged a surgeon, closed the app and when I opened it up he was at zero. Lastly, the surgery’s are very repetitive and cause you to lose hearts during the stitching of wounds. I understand that these free games are designed to make money (as they should be) but, with the issues listed above it really seems like it has been more designed to steal from you. I would be very cautious spending real money within this game. Having these issue if your spending your hard earned money would account as theft in my mind. Apple should consider removing this app until these issues are resolved..Version: 1.20.4
✓ A lot of improvement neededThis game is a good idea and has some good qualities like the surgeries and the fact that you can almost design an entire hospital. Although, there are a lot of problems with the game. First of all accumulating money is too hard; you don’t get enough money per room for you to add cool things to the hospital. Also, it is really hard to get more staff, to get staff you can do challenges/tasks like surgeries or you can use a currency system, but you can only get the currency (I can’t think of the name of it at the moment) if you hire more staff which is hard because the reason you are trying to buy more staff is because you are not getting enough staff through challenges. Another problem is that there are a lot of bugs to be fixed. There has been many times where the game has crashed on me, and times the game just swindled me out of things. Like one time I was making a new ward and I exited out of the game for a moment and when I got back there was no ward being build and it still took my money. One again this game is good idea and concept but there are a lot of problems that should be fixed. Once those problems are fixed I can definitely see myself playing this game daily on my free time..Version: 1.34.4
✓ Good at first, research lockedSo I downloaded this app around May and it was really fun at first. The surgeries are fairly easy and simple but get slightly harder as you level up. My issue came when the research department opened up and I had to place one of my staff in there. The first go around everything was okay, but then when I tried to do research again the department was locked and my staff member was stuck in the loading screen. It’s been like that since June and it’s August right now. I contacted Azerion via email and they told me they would not (NOT could not) solve the issue but would instead just give me 500 CVs that are used to hire expensive staff members and around 100 gold hearts. I was so upset because how could they not solve the issue?! You literally can’t move farther in the game bc of this bug issue. Now I still play the game to this day bc there are some surgeries that pop up from time to time, but I can’t move on in the game chapter. I was thinking of just deleting the app, but then today all of a sudden I was given every single staff member possible for the game. Despite that, the research department is still stuck, and azerion has not fixed the issue. If you download the game, be careful when you get to the research department level which is season 1 episode 8, and do not put your best staff member in there, choose someone with less stamina. So I give the game just 1 Star bc it can be fun but the game creators are too lazy to fix the bug issue..Version: 1.37.3
✓ Game glitch and NO update at allThere is at least 2 glitches that I found. First one is on the disaster news. You can’t exist after clicking on the task and whether you finish or don’t start, you have to close the app and restart again for that area to work again. The second glitch is tue very first task from Summerfield centre. It gift icon shows constantly that there is a mission completed, but when you click on the icon the mission does not show. Very frustrating and I’m going to make a judgement that the creators themselves does not care in any way. Been more than a year since I tried playing this and everything is still the same. No change and no updates at all. Don’t bother spending your money here or even playing..Version: 1.45.1
✓ Fix your gameI downloaded this game and it won’t load to let me play I waited 10 minutes and still nothing.Version: 1.55.6
✓ Trust me don’t downloadI have downloaded this game on my iPhone 11 and it’s been the loading screen ever since I left it on for a while been waiting for an hour to start playing game never came just kept on loading and loading for ever I tried it on my other devices did the same thing I turned off my wifi and tried my data nope didn’t work kept on the loading screen just niceeeeeeeeeeeeeee great for ooooooo best game be a doctorrrrrrr blah blah entertain urself doctor experts.Version: 1.36.4
✓ Great apart from glitchesSlightly annoying it took me 10 attempts to submit a review... wonderful game, really enjoying it a lot most of the time . The glitches when you do stitches are SO annoying, I’ve lost a few ops just because anything I do is a loss of life - please fix! With the recruiting purchases it would also be great if you could allow us to choose what type of person regardless of level. If you’re using it it’s probably because you’re lacking staffing for a nurse / surgeon / doctor etc so just need that, the level of that person is a bonus. Getting the wrong type is just annoying..Version: 1.20.1
✓ Didn’t even loadI’m not sure if it’s my iPhone 6 Plus not being able to handle the game or if it’s a fault in the game but the game doesn’t actually load for me and I waited for it to load for about 30 minutes but it never did so I never got to play the game ☹️.Version: 1.27.2
✓ A few issues putting off a spending player.I really like this game and have happily spent over $20 (which usually classifies you as a whale if I’m not mistaken) and lately I find myself not wanting to play. The reason is the sensitivity around the suturing. I’ll make a suture and it will throw and error and then I repeat the exact same motion and it registers it as correct. This has happened consistently enough that I wanted to touch on it here. It is actually ruining my whole experience. Since I’m here I also wanted to mention that the balance overall seems to be a bit weird. Hard levels are not hard and then a medium level will be very finicky. I have played what seems to be the exact same level/surgery on different difficulties and noticed no difference at all. Also, people get tumors in places other than their stomach... might be nice to have different surgeries. For example, brain surgery or gallbladder... but that may be just me lol..Version: 1.18.4
✓ Impossible to progressWithin about 24 hours, you’ve built several rooms as advised but you need more doctors. You pay or save for 60,000 to recruit a new staff member but you have no choice over what type of staff you get and you get everything but what you need. This means you can’t do tasks and basically you’re at a stalemate unless you continue paying money to recruit staff on the off-chance they might be what you need. This is ridiculous at £2.99 a pop, I could buy an entire game for 3 recruitment attempts. People will uninstall eventually as it’s impossible to progress without spending £££ for nothing. What a shame as was otherwise a cool game.Version: 1.16.3
✓ Has potential and is fun BUT....The game is fun... I wouldn’t say addicting..and only because just when I think I am getting somewhere and actually playing the game having a good time...oh..here comes 30 sec to 2 min ad. Watch the ad ...start playing again..my task to complete? Build an exam room..ok easy enough...15 minutes wait to build an exam room!!! Oh but wait I can purchase hearts and energy to “rush” these things and actually play. The game has potential and is fun..but there are wayyy to many ads it’s so annoying. And in order to get progress in the game without having to wait ridiculous amounts of time for things to finish you have to make purchases. I have played countless app games like this one but this game is by far the worst when it comes to ads and wait times to actually get anywhere without spending money. It’s find of disappointing that this company can target human psychology like this and feed off of natural human instinct to not want to have to wait to have fun and flash ads of other games and flash “in game purchase ads in our faces constantly” I’ve invested more time watching ads then I have actually playing this game nd I just downloaded it last night... pathetic to say the least..Version: 1.35.1
✓ After a great start . . .I’m out! I did 2 surgeries then I had to assign the red head to do them and I’m not doing surgeries. If this is how it continues then I’m deleting!.Version: 1.20.4
✓ I love this game but…There is a glitch where before a surgery there is an ad and the screen goes black with a white dot and the ad does play i end up pressing and holing (to copy and paste etc) and it comes up with something along the lines of “are you sure you want to skip this ad?” and i tap the whole screen to maybe skip it and it doesn’t work..Version: 1.41.0
✓ Annoying bug that is stopping me to progressThere’s this annoying bug with one of the surgeries in the game. It’s the surgery where there are multiple tumours in the stomach in which you have to remove three of them. Regarding this surgery there’s basically a bug in which after you remove the tumours you have to cauterise the wound with the laser but when you do that it isn’t fully 100% cauterised apparently for each tumour wound, yet you can see its cauterised the game doesn’t detect this and it usually says 60-70% for each wound. Thus you can’t complete the surgery and you fail every time. This exact surgery is stopping me from progressing further into the game and the anniversary storm. This game is enjoyable but it’s little bugs like this that don’t make it fully enjoyable as people wish it to be, so please fix this..Version: 1.17.5
✓ CrashingI have been playing this game for a few years now, and I love it!!! My issues is I have had to start the game over for the 5th time today due to crashes, and as you can imagine I’ve been far along multiple of times. which was great as it’s not as repetitive once you get stuck in to it from around level 15!! After starting again today, I have crashed again at around lever 8 and will not allow me to do any surgeries!!! YOU NEED TO DO SOMETHING ABOUT THE GLITCHES/crashing.Version: 1.39.1
✓ Not greatI have played it maybe once and now I can’t play it again! It just does a loading screen and I don’t even get to play it! I wish I could play it again bc it was a rlly fun game as I remember but I can’t play it again….Version: 1.41.2
✓ Great Game…however….Love this game but I seem to have issues at Summerfield Center where my paramedic has been stuck on assignment for nearly a week and it freezes when clicking on the present icon which is flashing to access the missions/ tasks. I have also had a dr on staff training which seems to be stuck. Please create an update so I can get my staff back. Other than a lot of ads between game play, I really enjoy the storyline and missions..Version: 1.48.7
✓ No Tasks?I’ve played this game before, and for some reason since the new update my tasks aren’t available. Nothing shows up at all side a5 all even after reinstalling the game..Version: 1.41.2
✓ Just fix some annoyance pleaseThis game is really fun and interesting but the little stuff really ruins it for you. Everyone knows it’s always about the little things in life. Well I know they need to make money but does the special purchase ads need to show up after every time you finish a task. It’s like ok I got it I know it’s a limited time offer. But I’m poor af and don’t want to spend money. There should be an option that lets you click on “don’t show again.” Then to upgrade in the game costs so much money. 😑 It feels like my student loans where I pay and go no where with my balance. We don’t even make that much money with our hospital rooms or missions. Yet everything is so freaking costly to upgrade. 60k to get a random card of a new staff member. Are you for real? 60k to update each freaking room. They are need to give out more energy recharges if it’s so costly just to upgrade the break room. That only recharges the stamina of one staff at a time. I go to sleep and wake up to see all of my staff need to recharge. Ugh I’m done ranting now. Please fix the little annoyances because I really think this game has a lot of potential..Version: 1.20.4
✓ Fun but u should be able to play without wifiIt’s a fun game but if u made it so u didn’t need wifi to play it it would be so much better.Version: 1.39.1
✓ Had promise, but flawedI enjoyed the game to start. High quality graphics, an enjoyable soap opera style story line and an interesting play mechanic with the operations. But then the cracks start to show. I found the game ruined by its over-greedy economy. You have missions that force you to use your consumables to pass (without option to spend time instead). The rate of money earning to required spend is off kilter which forces you to spend hearts to develop your staff and rooms, which ultimately forces you to spend to progress. This in itself is not too bad, but the balance is too much on the spend side... which puts me off. You also find the ops become repetitive and what started as interesting soon becomes a chore. Played for a couple of weeks (and spent a bit) then uninstalled..Version: 1.30.6
✓ Research Department glitchedResearch department staff are stuck, they cant come out and the research mission is also stuck because of this bug so I cant progress in game anymore..Version: 1.41.2
✓ Lost all my staff after spending REAL MoneyI’ve been playing this game for a long time. I’ll admit it’s one of my favorites & I’ve recommended it to a lot of friends. While playing I’ve spent a large amount of time & REAL money to build up both my staff & hospital. After I tried to play a few days ago I downloaded the most recent update. After I did I lost ALL of my staff. You can still see my level & the points under staff icons but there’s no picture and it keeps asking me to buy staff members. I reached out explaining that I’ve spent my own money on an app I thought I could trust and would appreciate the issue being addressed. I was told they would look in to it but absolutely no apology or answer to anything. I got on today with crossed fingers hoping something would’ve been resolved but nothing. I know most people won’t see this because it’s a negative review but do not download or purchase anything that has to do with this app. It is highly addicting & you’ll end up losing money from developers who will rip you off. A total waste of time & I regret ever wasting my time and money on it.Version: 1.36.4
✓ AnnoyedBought this game spent money on it and update has been done all my staff have disappeared so have to start all over again buying new staff - not happy at all..Version: 1.36.4
✓ RIDICULOUS!! A shame really..So I saw this game advertised and thought I’d give it a try.. I was really enjoying it... until the prologue was nearing its end and I needed more staff.. this is when I realised how the game is designed to extort money from customers! Which is a real shame because the game is really good.. However, I doubt I am the only one who a) cannot afford to pay for hearts to obtain staff (which is randomised and you rarely receive what’s necessary) and or other requirements and b) don’t find it worth it.. I really think that vital aspects of this game need to be re-evaluated in order customers to continue playing. It requires too much money and with all the wait wait times it is not a smooth play..Version: 1.12
✓ Like it, but....So I really like this game! It is pretty expensive to do anything and your money doesn’t really load fast enough to be able to upgrade things. I don’t like waiting 2 days to be able to upgrade or do anything in the game! Also need more variety of surgeries. It just ends up being repetitive with the same surgeries everytime. Need more opportunities to get staff instead of paying $65k a pop!.Version: 1.19.3
✓ GayI try to login in but it just kicks me out I would not recommend it to anyone. It would of been a good game if it did not kick me out.Version: 1.32.2
✓ StaffIt was pretty good but when I logged on the next day, I had no staff and for some reason I also didn’t generate any money. And when I logged on, it seemed pretty suspicious as it said things like terms of agreement and stuff like that. I didn’t generate any money even though I knew I put doctors and surgeons to do tasks yesterday. Okay game, but if this is not fixed, i’m deleting the game..Version: 1.36.8
✓ I can’t even enter the gameI download and delete it several times, trying to enter the game, but it keeps being stuck.Version: 1.53.7
✓ It’s loading foreverFor some reason the game won’t start, it keeps loading for hours and hours….Version: 1.55.6
✓ GlitchFun game until you hit a glitch. Seems when googling to try and solve that many others also having issues. Sent an email to developers and no reply. Game not recommended.Version: 1.41.2
✓ GlitchThere is a glitch where when an add pops up, the screen turns completely black and will not go off the screen. Fix this please..Version: 1.41.0
✓ Game is Good But...Its a bit glitchy and theres a point in the game where you cant do anything. For me its trying to put Barry in the Break room, it says hes at reception but when I check hes not there and is apparently busy. Theres going to be some time in the game when you wont be able to go further. Hope they get fixed in later updates.Version: 1.28.2
✓ Really Fun but takes foreverI really enjoy this game. I love the surgeries and being able to control your doctors and nurses. A few problems are that it takes forever to do anything! It take forever to load. Takes forever to upgrade anything or build anything. Also it is extremely difficult to find and collect doctors and paramedics as you can pay $60,000 in-game cash to buy a recruitment pack but you only get one card! I was verry disappointed ! I also don't like the new update as it has added another hospital and I don't even have enough doctors to begin with let alone for another hospital! I find this game really fun and interesting but it is these thing that really pull me away from the game and instead of playing this game waiting for it to load I just go and play something else. Please listen to my advice as these changes would make huge improvements and also solve a lot of problems and issues that pull me and many others away from the game. Thankyou🙂.Version: 1.17.5
✓ No support and too many issuesPlayed this game from the beginning and loved it but there is no technical support and bug reports are ignored. Every time they update or run a special event you loose all your staff and they expect you to buy and upgrade them all again - not worth the time and effort when it’s every month and some staff are only available in certain events. Also when you have finished all the missions you can’t generate the money to continually buy the same staff again so they expect real money - every month just to keep playing. Support tickets are open for months, chased regularly and ignored. There are better games out there.Version: 1.36.3
✓ Reward BugI do enjoy this game. Sometimes the story lines get a little messed up. It might say you’re going to fix a fractured bone, but then you go into the surgery and you’re doing a bypass. Thats not too horrible. What stinks is sometimes they have “events” where there’s extra missions to do. They last a certain amount of days and then when they’re over you’re suppose to claim your rewards that you’ve earned. Every time I’ve played a mission, and spent a ton of in game money on them mind you, when I get on the day after it ends, I don’t get to collect the rewards. Adds pop up when you start the game for whatever is on sale in their store, and that’s normally fine with me, but because they pop up, they seem to cancel out my chance to get the rewards. And that’s a real bummer because I spend so much time working my way up to get the best reward possible and I spend a ton of in game money on them..Version: 1.18.4
✓ Waste of Space & TimeI downloaded this yesterday afternoon and after starting to play thought it might turn out to be an average game, but it might come in useful as a time killer once in a while. But after playing it and completing a few tasks there was nothing else to do (no more tasks etc). So i left it alone until this morning when after starting i was met with the message ‘‘Game version outdated, you need to update the game to the latest version in order to play! It’s quick and easy!’’ Under that message is a ‘GO TO STORE’ link. You’d have thought that sounds easy enough to do, but surprisingly (or not judging by the many other reviews on here saying a similar thing) there is no update to download, So every time that i try to play it just goes to the same update message. There’s only one thing to do now and that’s to delete it and put it down to experience!. If you’re thinking of getting this my advice is DON’T..Version: 1.13.4
✓ Getting AnnoyingThe game itself is enjoyable to play, however, there are too many glitches that make it frustrating and it gets very annoying. You have the option to watch videos to gain hearts and free gifts. However there are some videos that freeze the game, don’t load correctly and even close the game down. I have also found myself watching up 5 videos before the game registers that I’ve watched to give the reward. The latest one is with the game updates. Can’t open the game as it’s out of date and your guided to go to the App Store, you go there and there’s no options for updates, just to open the game and you find yourself going back and forth between screens. 😤😤😤.Version: 1.13.4
✓ New Year event couldn’t load game crashesEverything is good for me, but after a new update for Chinese New Year event, I tried to download the event so I can get to play but it doesn’t let me finish downloading and kept crashing down and I have to reopen the app and crashed and repeat the same thing, till now I haven’t get the chance to check out the event, and it’s only 6 days left to play that....Version: 1.28.2
✓ Don’t bother playing if they have a glitch you’ll lose your progressDon’t waste your time playing this game. I had just reached level 14. I had used real money to help me advance to this stage quickly. I had obtained really good staff. Gold Doctors, Surgeons and Paramedics. I had upgraded all my departments as well. Really disappointed when my game wouldn’t load. Uninstalled the app thinking it was corrupted. Won’t make that mistake again. They don’t back up your progress (so their is no going back). I officially have to start from scratch again. After emailing the app support about this they asked for my current player ID which you’ll find in the bottom left hand corner of the screen where the “I” is. After emailing screenshots to them twice now. I still haven’t heard from anyone. Wrong move. Highly unprofessional. I was promised that they would help get me started again. If only they had acknowledged my email and stuck to their promise then they might not have received this terrible rating from me. If it was possible to give a -1 rating I would. Highly disappointed Operate Now creators You should be ashamed of yourselves!!!! I’m seriously considering deleting the app. They really don’t deserve anyone to play the game!!!.Version: 1.15.7
✓ So many errors and glitches and adverts even when you purchase anything!!! It is a shameThe game itself could be awesome fun if only there ware much less glitches and errors. Name the few: task to recruit one team member - you have to recruit a good number spending so much resources; admit 25 patients but your starting point is minus -1010; Another annoying part is a number of ads takes completely joy of playing. You have the option to remove those ads by purchasing anything, I did and hasn’t changed anything. Completely lost the interest, and it is shame since the game itself seams to be nice!!!.Version: 1.41.2
✓ Lost half(if not more) my progress overnightI had invested so much time to this game the past few weeks and made so much progress then, literally overnight, I lost about half of all the staff I had acquired. All the cash and golden hearts, too. I had been playing this game for about a two months and had made a lot of progress. Now, I am basically starting from scratch with no axillary staff half my doctors gone and nurses only 2 paramedics lefts out of about 6 or 7 I had. The nurse I have left is now in the operating room and the doctors are in the wards & pharmacy I no longer have Siona which was on level 4 in all dedication skill and sympathy.I guess this means I have to delete the application and stop wasting my time playing video games when I have finals to study for. I would really hate to delete it, especially because I was almost half way done with my Asia mission and was looking forward to getting the special character. but, this needs to get fixed. I had logged in to FB a couple weeks ago. I hope my progress saved there. But I am afraid to link it and then it will save after this bug. It’s a great game. Please fix it! Get me my staff and progress back..Version: 1.26.2
✓ MehIts fun -but time u have to wait to actually do anything isn’t worth it..Version: 1.23.2
✓ App needs updatingWhen opening the app it says it's out of date and need to up date to latests version and there no update available to download.Version: 1.8.3
✓ Designed to make you spend moneyIt’s a fun game? But it takes forever to earn in game cash, then you have to turn around and spend it on something like new staff members and/or training. If we have to buy our ow staff then we should be able to choose what staff we are getting instead of just a random draw. When you buy the builder tool for 500 hearts this should be a PERMANENT add on that you should get to keep, but it only lasts for 24 hours!!!!! That’s absurd, because the chances are you’re going to have to purchase more hearts just to get it again. Ridiculous!! Also when you have to add different departments, it is absurd that you have to wait 4 hours for it to be done especially with all the other negative features within the game. I seriously think the developers of this game are extremely GREEDY, otherwise why else would the game be designed to where you literally have to spend so much money just to accomplish most of the missions you have to complete just to advance?.Version: 1.20.4
✓ How do you do the surgery’sThis is a fun game, but I find it annoying that they don’t show you how to do things after three goes. I mean how am I meant to know how to remove a tumour. It also doesn’t make it obvious what tool to use, at least make it obvious what to use on the first try. Please, whenever you do a new kind of surgery, show people how to do it..Version: 1.27.2
✓ FrustratingI really loved this came and concept, have been wanting to find something like this for a while. But it is so deeply frustrating to play. Firstly I can never get any new Dr staff as the recruitment option is just a random lucky dip. Problem with this the recruitment campaign is also really expensive so you can’t use it until you find the one you need as it takes days in between to get the money again! I have now used all my money and hearts running recruitment campaigns and just getting staff I can’t even use for facilities I don’t have and haven’t got anyone I need for the new departments I built which are now empty. You can’t even swap the staff you don’t need so you’re just stuck with them and cannot use them. I have spent days waiting for enough money to accumulate and after a week of doing this still haven’t progressed. Not to mention the ‘recruit staff’ task didn’t complete even after using recruitment campaign several times, finally some days later (and blowing all my resources again) it worked! Really need to think about the cost of these campaigns or let people choose based on who they need!! Otherwise it’s unplayable..Version: 1.41.2
✓ Great game in need of minor improvementsI’ve been playing this game for a couple weeks and must say it is a pretty good game. I wish you had the ability to change where the rooms are located. The way the game is now, you end up with all different kinds of rooms scattered everywhere. It’d be nice if you could move them and group them together. Or in whatever other fashion you like. Earning money to start the game is a little difficult but you just have to take your time and not advance the storyline to quickly so you can get some cash built up and upgrades completed. I don’t like how the type of person you get when you recruit is random. It took me 5 days and 120 hearts that i saved plus 360,000 of in game currency to get the nurse that I needed so my wards and reception area wouldn’t shut down. Now I have 7 surgeons that I don’t need. I think that if you’re having to spend a huge chunk of change to recruit people that you should at least get to select their position. Other than that the game is pretty good. Keep up the good work..Version: 1.20.3
✓ What a load of crapThis game is crap. Ok the idea of the game is good but when I try to recruit more staff it wouldn’t let me. Then when I opened the ambulance garage it told me to get a paramedic and when it was meant to give me one it didn’t work. Don’t bother wasting your time. The only way to move up and move levels is by spending golden hearts. Which you have to buy cause there’s no way you can earn enough unless your playing the game non stop. Another money grabbing company!! Not interested in pleasing the player just making money. Don’t bother. If I could give it half a star I would..Version: 1.39.1
✓ Good game, but needs some improvementPretty interesting game. But slow progress with patients. No new episodes for ages. Sometimes can understand line and continuation of stories. No more day prizes? I want to have an option of buying the staff, not just spending money and then - “sorry, duplicate”. Also on extreme practice, I very often even have no idea why it’s failing as just put my finger to the screen!!!!! Should be better management, for example why not not to introduce instruments then you can see where you starting your suture instead of half screen finfer..Version: 1.10.1
✓ Game is only worth 2 minutesPerhaps if the tasks were more oriented around surgeries and the wait for the next tasks were shorter, this could have been a great game. Unfortunately, after about 2 minutes of playing it, I have to wait hours to play again. You've lost me..Version: 1.2
✓ Still the same glitchI also have a character stuck in the research lab and I'm not able to remove..Version: 1.54.0
✓ Research bug needs fixingThe game is good as long as you don’t accidentally put someone from the second hospital into a research task. You can’t start the research and you can’t take them out. This glitch has been around for a long time. It needs to be fixed. Don’t let players put staff from other hospitals into the research if it’s going to freeze. I’m completely stuck and the support desk isn’t responding..Version: 1.50.0
✓ GlitchesIt keeps crashing and glitching.Version: 1.28.2
✓ Doesn’t workUsed to be fun but for over a year won’t even open..Version: 1.41.2
✓ Was fun until the glitches startedI quite liked this game but if you don’t close the app it forgets you played and resets your daily reward. The videos you watch don’t always result in what it promises, you can spend game money on ‘training’ it then doesn’t recognise.... just too many little problems to enjoy it particularly once you’ve spent $10 on it. I’ll play again when it works..Version: 1.28.2
✓ Don’t recommendI got this game originally to learn a little more about what a surgeon or doctor does. It definitely helps a little bit but it’s not the best. For example the game only lets you complete certain aspects of the tasks. I kept losing a patients hearts due to the fact that it wouldn’t let me choose the needle when I needed to stitch up the opening I cut. When it did eventually let me choose the needle I wasn’t able to actually stitch the opening which led to me losing the patient. During times when a patients airway is blocked the things you need to do in order to help them breathe is confusing. At times it goes super fast the slows down dramatically so you then end up failing that part of the operation. Overall I liked this game at first but then started to dislike it as I was no longer able to complete my surgeries due to a malfunction on their end. This game is also just a money trap. I have been asked multiple times to buy certain packs to move forward which are sometimes necessary but are way too overpriced. I have tried to move on without them but like I said before, I end up failing my surgeries. I DEFINITELY DO NOT RECOMMEND YOU BUY THIS GAME..Version: 1.18.3
✓ Won’t load?I downloaded this game after seeing a lot of ads and saw it was on the top game chart in the App Store, however it won’t load the game! I’ve tried many things and it will stay stuck on the loading screen. Quite disappointed..Version: 1.14.2
✓ Not enough staffAfter the second hospital was added, they didn’t provide any more staff. So now if you want to run your hospital at full capacity, you have to use hearts to purchase items to recharge the staffs stamina. As running 7 wards with 3 nurses in each ward (for example) uses all the nurses, so there is none left with 100% stamina when you need to swap them out. I have every single staff member in the game, and it got harder and harder to effectively play when you started needed 3x staff in every room in the new hospital. The game needs more staff (to earn or buy) to make the game enjoyable again. The plastic surgeon was a waste..Version: 1.27.2
✓ Yeah NahGames good but glitches with in app purchases loading screen. It’s just a waste of time. Do.Version: 1.30.7
✓ Game blowsFix your game. It always crashes and asks for my password to iTunes (sketchy) and ALWAYS has server errors.Version: 1.9.1
✓ Money money money 💲💲💲💲💲I got to the first level and the game demanded money to level up! I was so excited to play the game not only because I had recently seen a YouTuber play it, but that I study the human anatomy in my free time. If you don’t spend the money it doesn’t even collect you progress and you don’t get any more surgeries or character. Furthermore, unless you want to be spending money just to level up, it is a waste of time playing this game..Version: 1.39.1
✓ WaitingGreat game when you can play but way way too much down time in the game itself. Only play for a few minutes before closing app for hours before logging on and only playing for a few minutes again. Waiting for money and spending to accumulate is far too long as well. Not bothered spending real money as it seems it would still be a slow game. If it wasn’t so much down time and lengths between missions it would be a five star game.Version: 1.14.2
✓ APP WAS GLITCHYWouldn’t recommend downloading if u own an iphone 12>, this game literally would glitch out after 10 seconds of opening the app. considering my phone is up to date with apples latest software, i’m quite baffled that this has occurred. other than the constant glitches, this game has awesome features and the operating tasks (when they worked) were very intriguing and fun! unfortunately, i will not be re-downloading in the future..Version: 1.41.0
✓ Update problem maybe and other concernsSo apparently my game updated I’m guessing and now I can’t play it. It stays on the loading screen and I have let it sit on that for over an hour before. Don’t matter what high speed internet I use or data it changes nothing so it is the game not the phone. first thing I believe I’ve spent enough money $100sss to at least get to play the game :/ I went through some of the reviews and saw where someone deleted and lost everything trying to fix the problem.. well I’ve spent way to much to just loose everything unless y’all want to refund all of the money that’s been spent from my account. 2nd I’m very aggravated how y’all allow the duplicates I think when we pay to get a new character that’s what we should get instead of getting cards 10times over how ridiculous. If we wanted cards we would use the training cards purchaser. If you want to keep receiving lots of money then fix this. 3rd the game and surgeries are getting repetitive. Need some new things added. It’s starting to get boring just going through the same old thing every time... once you get so far in the game there’s only so little to do.. look if you want this game to stay on the top then you need to do what it takes to keep it on the top. The game needs a lot of improvements otherwise it’s going downhill....Version: 1.27.2
✓ LolGame won’t even open.Version: 1.31.3
✓ Too many ads.Like the second i started this game i already got two ads and also it got boring and not enough quests and stuff to do and it’s keep telling me to buy stuff buy this and this buy and don’t forget to buy this and a bonus just for fun like BRUH..Version: 1.53.9
✓ Don’t waste your time on thisGame just stopped working.Version: 1.34.4
✓ Too many videosI understand the need for advertisement within an app, but I don’t think it’s necessary to replay advertisements EVERY time you move from one hospital to another. Another problem is that it often takes nearly a full minute for video to come up. So for any of the things you WANT videos for (free hearts, break room boost, etc) you’re sitting there waiting forever for the video to load up. Very impractical when you’re trying to get a quick few minutes of play in. The game’s concept is solid. It’s a decent enough game. But maybe it’s time to further the story with some new episodes instead of adding a new heart hospital every few weeks!.Version: 1.26.2
✓ Was a good game to play... but now all of my staff are goneThis is quite a good, relaxing game to play and loved playing it when I needed to chill out. However, after the update, I don’t have anymore staff and can’t do anything unless I buy them. Can you please sort this out???.Version: 1.36.5
✓ Waiting waiting waiting..............waitingThings just take too long. 12 hours for an upgrade to a room or 120 golden hearts of which you can pay cash for or collect 5 for watching an ad. And then only 2 ads in a 6 hour period!! And you can only build 1 thing at a time. Great concept and enjoyable when you can play. I understand the need to make money, but then have more things to do that don’t cost to kill time while you wait to move the game along. More surgeries would be great and less having patients “observed” by the staff for 2 hours!.Version: 1.14.2
✓ Frustrating Waiting Time between ChallengesDuring the first few hours of playing the game right after downloading it, was fun, thought that it would top other games in my phone. Not until knowing that there are few challenges/ surgeries that I can take on, sometimes just 2 surgeries and other surgeries I just need to assign and wait for about 15 minutes, 1 hour the most. The challenges also require the player to upgrade the room and whatnot, means more time to wait for the next challenge to appear. All upgrading should have been put away from the challenge list and should be made as an option to the player whether they want to upgrade or not. In just less than one day, I have already thought about deleting this app as it is such a killjoy when I downloaded it with an expectation to have as many surgical challenges that I'd be offered with. Operation Now? More like Wait Now, Operation Later!.Version: 1.20.4
✓ Repairing wounds often causes bugs and cannot be sewn properly!Repairing wounds often causes bugs and cannot be sewn properly!.Version: 1.50.0
✓ I was gonna spend money in this game but never mind.I just started playing. I was going to buy hearts etc with actual money, but I’m not spending a cent in this game. It’s ridiculous. The “BARRY” nurse is always busy and my mission/tasks is to assign him to the break room but I CANT. Every time I try to it doesn’t show up and says he’s busy so I can’t even start playing the game. You should really fix this. Also you should have more help information. I went to the information to try to see if I could fix it and there was nothing there to help me..Version: 1.28.2
✓ Great concept, but in game detail is a challengeThis game is on the right track. The first impression was excellent, but after a few hours the interest is all gone. It is ridiculous how the break room only have one slot for personal. And every upgrade takes like 50k to 100k. There is no real given support in the game for it to keep the interest of the audience. I hope he developer can some How find a balance in the upgrade system. The making money part is very slow. The energy depletes out of the staffs so fast. Even with the gold staffs. To level the staff is even worse. Is tons of money and upgraded materials. Please find a balance with in the game. Also I think the game is down right now. Keeps asking us to come to the App Store to get a upgrade. Cause of our version is too old. But there is no upgrades when the App Store opens. The game still doesn’t work. It’s been 24 hours now..Version: 1.11
✓ Only 1 major issueI love this game and have downloaded it on all of my electronic devices in order to be able to play it at any time and anywhere. However I continuously keep having issues with the game just constantly freezing in the middle of game play. It’s usually right when you complete a surgery and are about to accept the level prizes. Or when u try to connect onto any of the side missions like the other hospitals u can connect to and play the baby/childrens hospital levels. Every single time the game will freeze like 30 seconds after I start the level. It’s so frustrating cuz it not only takes the energy costs from whatever doctor u use for that level and u don’t get that back.. but u also have to completely shut the whole game down and restart it in order to unfreeze and get back to game play. This has been the only reason I have deleted this game in the past and I keep going back and uploading it at a later date hoping this issue is worked out unfortunately it has continued to be a major issue. And it’s not like I am trying to run this game on any old phone or tablet… I have the newest iPhone version as well as a new MacBook Pro so I know it’s an issue with the game mechanics… plz fix!! This game is truly unlike any other avail on the platform and I would hate to have to just give up on it altogether cuz it needs to be updated on ur end. Thanks!!.Version: 1.41.2
✓ The skillsBasically I have so much skill and empathy and for the event going on I need! Dedication but I’ve been wasting the in game money opening crates to try get more dedication but it won’t give me any just the others. It’s starting to make me think it’s rigged as I’m so close to completing the event please make it more fair or at least make it so you can but (with in game money) each of the individual skills (empath, skill, dedication) Otherwise it’s a great game super realistic and fun to play..Version: 1.30.7
✓ Your new update ruined this gameAdding another hospital was the worst idea ever. Why not do an update with the features your players wanted? A new disaster collection, Season 3, and the ability to move our departments around after they are built. Rather than a whole new hospital, an expansion on the current one would have been fine. The worst is the fact that we can’t move our existing staff to the new hospital so we can’t complete the quests for that hospital. Yet when we purchase recruitment for the new hospital, if we get a staff member that we already have at the original hospital it is considered a duplicate and they give you training cards instead. Well, if I can’t move my staff then I think all staff recruitment at the new hospital should be counted separately and considered a new staff member at the new hospital even if you already have that person at the original hospital. Basically if I can’t share staff among both hospitals then it’s not really a duplicate if you don’t have that staff member there. Also, the change to the daily log in. You used to get 20 gold hearts as the daily prize. Not anymore. Now it’s a cash prize. We all know the hearts are more valuable which is no doubt exactly why you changed it. Bottom line, my review went from a 4 star original review to a one star updated review. Nice job development. You really ruined this one..Version: 1.22.11
✓ I’ll give you the two extra stars if.....Great game! Really enjoying playing it, good way to kill time during the day. Although I do agree with a few other people on this thread that 1. It is difficult to progress due to the prices of certain things is high (upgrading and recruitment packs etc) and 2. That you should be able to change the layout of the hospital. I would like to have my wards on the same floor etc. Also what I have noticed is that it is so hard to get doctors! I have few too many nurses but what I really need are doctors. I did spend about $14 real cash to get the gold hearts to get more money to spend it on recruitment packs but it’s silly that I keep getting people I dont need. It would be an even better game if you would listen to all these suggestions :) Please and thanks 👍🏻.Version: 1.14.2
✓ Great idea, but poor gameplay and pay to playLove the concept. Fixing fractures and extracting stuff is neat. But when the patient has issues during surgery there are complicated mini games that are not at all explained. So you end up failing the surgery and trying again and again and again to figure out what you’re supposed to do and what timing. No hospital would have this equipment and no instructions. Additionally it’s very hard to upgrade anything without buying in game currency, and once you do scrape enough together you won’t have enough time to complete the multi-day missions. Want a good auxiliary worker or paramedic? Good luck! 30+ draws and not 1. Lots of duplicate crap staff, and even if you pay money a ridiculously low chance of getting a good (gold or platinum) card, and still random what job. Better games out there, but I guess at least there’s no forced ads. Just the every 8 hours watch a video for a paltry bonus and random lowest quality card. Pass for now and wait till they update the game..Version: 1.32.2
✓ Pay to playAlthough the game itself is alright, there is faaaaaar to much downtime between progress, you can pay to play or wait and do nothing, for me this means closing the app then picking it up later until I don’t pick it up again. The game developers seem to not have struck the balance between keeping gamers engaged enough to fork out to progress quicker, there just isn’t enough incentive to spend real money on the game because after 5 mins you’re back to waiting. Think you guys may need to have a thick about what you want to accomplish with the slow progression because atm all its doing is making us seek entertainment elsewhere and spend money elsewhere. Hopefully you take this feedback into account and make some changes.Version: 1.13.4
✓ So many bugsI like the game but it is at a point now that it is unplayable. - complete a mission but it would not let my collect the reward, then it it stuck in that screen - can’t get the staff after staff training event is completed, waste all the resources and money - you have to restart the game every time in order to start a second mission on the disaster event. Fix it immediately.Version: 1.45.1
✓ Stomach SurgeryIt won’t let me complete the laser part of the stomach surgery. So can’t do some of the missions on the special event.Version: 1.17.5
✓ Cant playIt cant download the game content...even if i have good internet...so i played a bit, enjoyed and then...it stopped there. also during operations, there are glitches a lot. otherwise i would enjoy this game i think.....Version: 1.14.2
✓ Great game but ruined.I loved this game for about the last three months and was really enjoying the timed challenges through the updates. However today I downloaded an update and none of my nurses doctors surgeons ect show up when I try and assigned them to a ward. When I look at the over view of staff the numbers underneath the pictures come up but the pictures are missing. I will not be putting in the time and energy to rebuild it all. Maybe instead of making loads of updates make one at a time and make sure it works..Version: 1.36.1
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