- 95.0LEGITIMACY SCORE
- 95.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
FaxFree: Send Fax From iPhone App Complaints & User Negative Comments 2024
FaxFree: Send Fax From iPhone app received 89 complaints, negative comments and reviews by users. Have you ever had a bad experience using FaxFree: Send Fax From iPhone? Can you share your negative thoughts about faxfree: send fax from iphone?
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FaxFree: Send Fax From iPhone for Negative User Reviews
✓ NOT FREESeems like it will send what you need but at a price. This app claims its free when its really not. You'll find yourself having to pay a $10 subscription fee..Version: 3.20
✓ Absolute garbageSo once you get the free trial and try to add a document to your send pile.. you are limited to ONLY THE DOCUMENTS THEY HAVE CREATED IF YOU USED THEIR APP TO SCAN SOMETHING?! Oh, so give permission to access a drive that had the document stored in it? Sure, lifetime access to you info with no way to revoke!? Haha, nope! Hey, maybe the document you want to fax is already on your device and not on a cloud? Nope, not even an option. Worst garbage ever. When I figure out how to cut off access to onedrive I will uninstall you forever but it was so crap I wrote this review first.Version: 3.20
✓ Cannot fax pictures. Black and white unless higher planPictures distort like a badly fed page and it’s all black and white unless you purchase a higher level plan. I WAS ALSO CHARGED BY APPLE AFTER I CANCELLED IT AND THEY REFUSE TO ANSWER ME TO REFUND. This is also the third review I’ve tried to leave and Apple won’t put it up. Apple and this app are both scams stealing my money after cancellation and refusing to deal with it by ignoring me..Version: 3.20
✓ Impossible to sendEvery time I try to send a fax it fails, send query to the programmers and takes ages to get a response. Minus 10 rating.Version: 2.7
✓ CrapFaxes take forever.Version: 3.20
✓ Can’t seem to unsubscribe and they don’t respondCrap.Version: 2.6
✓ Failed to workAfter three attempts over 24 hours I gave up. The fax number is operational..Version: 3.20
✓ AwfulI would give zero stars if I could. The quality was so poor that after being charged $60, I still had to run down the street and have my document faxed elsewhere. I have attempted five or six times to get ahold of someone regarding the issue and a refund as I cancelled within two hours of ordering this worthless app. I have yet to get a response. This was three weeks ago. Nothing. Not even an acknowledgement of my complaint. There isn’t even a contact number listed to call. I was under the impression that this was a month by month subscription, I did not realize I would be charged the full year all at once. I would definitely not have paid $60 for this knowingly. It’s a scam..Version: 2.2
✓ This appears to be a scamThey really do make it impossible to cancel—there is no trial or subscription in the subscriptions section of my AppleID account. The replies to the bad reviews here say that if you don’t see it listed, it won’t auto-renew; why should I take that on faith? It should be possible to cancel any trial or subscription immediately after starting it, and that’s clearly not possible with this app. I’m afraid to email this developer’s support—I don’t want them to get any more information than they already have. I will however be contacting Apple support. Don’t install this app just because you’re in a hurry to send a fax!.Version: 3.20
✓ Fax AppI was VERY HAPPY with the pricing options. Especially when I had seen that the app even offers just a PLAN for ONE WEEK for just $4.99 because I’m a SUPER BUSY Mom of 4 and I MUST HAVE these SIMPLE, EASY TO USE phone apps available to me BUT I do NOT want to get stuck HAVING TO CHOOSE a plan where I’m STUCK paying EVERY MONTH when I only fax things MAYBE twice a month!!!! UNFORTUNATELY I’ve ended up pretty UNSATISFIED with this FAXING APP for my IPHONE because out of ALL the FAXES I sent, I had ONLY 2 of them SUCCESSFULLY SEND and had been RECEIVED, meanwhile it tells me that my fax has SENT than about AN HOUR LATER, is when I am NOTIFIED that the fax had FAILED TO SEND!!!!! I have the CORRECT fax numbers that I’m sending to and I also have a STRONG connection to my Wi-fi when at home, as well as I ALWAYS check that my SERVICE PROVIDER signal is FULL before sending any fax so I’m led to believe that this is a FAULT of the APP itself??.Version: 2.2
✓ Tried three times, failed three timesSigned up to the £6.49 account. Didn’t work despite several attempts..Version: 3.21
✓ Fax failedTried two fax numbers, both failed. Tried one of these with a different service & it worked first time.Version: 3.20
✓ Bad softwareInstalled this tried sending a fax twice failed both times then tried billing me 4.99 for the pleasure! Avoid..Version: 2.4
✓ Never ever worksTotal waste of time & money.Version: 2.3
✓ Not freeWhy tittle says free?.Version: 3.20
✓ Expensive and cumbersomeIt successfully sent the fax, but the process was annoying. The “auto” feature started ok for the first snap - but then continued to take the same photo over and over. So, you have to physically stop it and then delete the extra scans. Also, it should collate the scanned pages automatically. Otherwise, you have to scan the pages from last to first, or, rearrange them in the app. Fax machines were smarter. Also, how is this expensive? It’s a fax. Let me watch an ad for 10 seconds and send the one fax I send a year. Deleted after one use..Version: 3.20
✓ No goodNo good Not a good app, even if you choose a week subscription it still renew automatically and double up charges.Version: 2.3
✓ DeviousLooks free and forces you into subscription which you can’t cancel.Version: 3.20
✓ Your fax for iPhoneLet me try it I'll review and post , looks good in principle guys!!!.Version: 1.4
✓ Charged when canceledI deleted app. Removed “Free Trial” they still charged me..Version: 3.20
✓ Its not free.Getting technically one day of free usage doesnt make this app free.Version: 3.20
✓ NOT FREEBS falls advertising . THIS IS NOT FREE AT ALL.Version: 3.20
✓ I am upset causeI cancelled my subscription and I got charged anyways 😓.Version: 3.20
✓ Doesn't work.I've had it for two days and attempted to send 6 faxes, none have been successful despite me double checking the fax numbers are valid..Version: 2.4
✓ Scam and ConApp makes it impossible to cancel before the end of 3 day period. There is no option provided to do so despite wording indicating it is possible! Faxes also failed to send properly!.Version: 2.4
✓ Fax failedThe app automatically adds a zero at the beginning of the number and as a result it just fails. So I deleted and successfully used another app..Version: 3.20
✓ UselessPaid for unlimited faxes but on trying to send fax I keep getting no network connection.Version: 3.10
✓ Fail to send a fax of 6 pages.Upload the document of 6 pages. But never manage to send the fax. The status is always Draft.Version: 3.20
✓ IfaxI could not find documents I had stored on my photo album so had to use camera. Fax sent eventually.Version: 3.20
✓ TrickyI can’t find how to end trial, couldn’t even try without payment. I am not sure if I’ll be charged . It’s unclear at the beginning. Tricks you into downloading then you can’t cancel..Version: 2.6
✓ Got the job done but canceling was a pain!I downloaded the app because I needed to send a fax quickly and had no access to fax machine. It’s something that works quickly and it got the job done. However I couldn’t send the fax without adding subscription. Canceling the subscription was more of a hassle than downloading the app or uploading the content that I need to fax. The application does not show you or provide you with any information as to how to cancel the basically mandatory subscription. Honestly if I had not read a previous review I would have not known how to cancel. They should definitely provide their customers with such information. If you’re going to cancel your subscription you HAVE to log onto your iTunes on your computer, then go to your subscriptions, select manage subscriptions and then cancel. For those reasons I am giving you a 3 star review.Version: 2.2
✓ Unsubscribe difficultVery difficult to unsubscribe... not clear where it is..Version: 2.6
✓ Can’t send faxComplete garbage, paid to send fax will not send.Version: 3.22
✓ Charged for free trialI chose the free 3 day trial and was immediately charged on my account. Apparently free trial is not so free..Version: 3.20
✓ Doesn’t workWaste of time.Version: 3.20
✓ Free trialSays free trial then billed my 41.99 And wouldn’t send the fax until I tried 10 times. Go with another product.Version: 3.20
✓ NOT FREE AND HARD TO CANCELTheir Ad says FREE, but it’s not. Upon signing up there’s an option for Free 3 day Trial, but again it’s not free. I didn’t agree the Trial and attempted to close the App, but their system signed my up anyway against my will. There isn’t an Option to cancel your Subscription, so I sent an email requesting them to cancel it minutes after it automatically Subscribed me. I will be taking Legal action against this company if my Subscription isn’t Canceled today as requested. This is what I sent them: “Your advertisement says FREE. However, it’s very misleading because it is not free. I saw the free 3 day trial and didn’t agree and attempted to close the app but your system subscribed me to your free trial automatically. Please Cancel my subscription today! Thanks”.Version: 3.20
✓ Payment scamOnce you subscribe it’s impossible to stop the payments, or terribly difficult to cancel.Version: 3.21
✓ Sneaky appSubscription required to send a fax. 10.49 per week after that and no option within the app to cancel your subscription. You have to contact their customer service- honestly is that even legal?.Version: 3.21
✓ FAXWell it works but instructions are minimal. I created a document on Pages and Notes using iPad but could not get the document to the fax. Only way to do it that I could find was to take a copy photo using the camera and then copying the photo to the fax and that was accepted and I was able to send the document. So I had to work it out myself..Version: 2.6
✓ Scam - 1 starThey really will try and charge you for a free trial and say “payment starts ___” which is a lie and don’t say I chose the wrong plan because I didn’t.Version: 3.21
✓ Je me désabonneÇa fonctionne pas pour ma clinique medicale.Version: 3.20
✓ You can’t cancel!!I signed up for the app after reading the reviews about how impossible it is to cancel, but I thought surely they were exaggerating. I’m intelligent, I can figure it out. I only needed to send one fax. And I thought I could do that and cancel within the time frame allowed. This is literally the only time I have sent a Fax in the past 10 years. Well guess what! They weren’t exaggerating! Don’t do it! I still haven’t figured out how to cancel it, and I even emailed them for help. They just directed me to a video that explains how to cancel subscriptions. I already knew how to do that. But it doesn’t work for theirs!!.Version: 3.20
✓ Garbage and doesn’t connectAbsolutely garbage app that fails 90% of the time even if you’re using the same verified number.Version: 3.20
✓ Keep getting “Fax Delivery Failed” and “check internet”I downloaded this app to send two faxes. I sent the first one successfully. But now I can’t send the second fax because it has a pop up to “check internet connection and try to send fax again.” I have tried it on a different wifi but I get the same error message. I have redownloaded the app, I have deleted the pages I wanted to send and uploaded again, I have reset our internet, and nothing has worked. This is ridiculous. Also, you can’t send more than 10 pages at a time. Why? I canceled the trial and I hope I don’t get charged because I’m seeing a lot of reviews that are saying we’ll get charged despite cancellation..Version: 3.20
✓ You can’t cancel the trial!Don’t use it fuxk this app.Version: 3.20
✓ Not work & sneaky charging on free trialPromo then charged me , sneaky trick . But worst of all not work!!!.Version: 3.20
✓ Charged- after canceling the subscriptionI have sent the request to cancel the subscription but you guys still charging me. I tried to contact you many times and no repose but every week you are charging from credit card. Please cancel the subscription and refund the money that you guys own me..Version: 3.20
✓ Scam you, not freeGo through all the effort of uploading 50 pages then asks you to pay before sending..Version: 3.20
✓ Can’t upload accurate PDFsI just started a free trial to fax important documents to a doctor. But even though all of the content is already saved perfectly on my PDF, and I double checked it in my iPhone’s files and my iCloud first, when I uploaded the same perfect PDF to this fax app half of the content was missing. So I tried re-saving it again, and double-checking to make sure the content was there and re-uploading it again…but half of the content was still missing! So I am canceling the free trial right now to make sure they won’t charge me $6.99 a week within the next three days. I doubt if all 70K of the reviews are real since before the developers released this app and they even charged users $28+ month to use it, they did NOT fix all of its glitches..Version: 3.20
✓ Didn’t work at allI had two faxes sitting in pending and one of them was sent to my cell phone number as a test and after two days it’s delivery status has remained unchanged. Kinda bummed out tbh cause this app was gonna save me $40 compared to the publisher library and $100 compared to staples but I guess not. I did appreciate the resulting pdf file and the ease of which creating the document file from the document scanner was. That part of the app makes it worth keeping as a document pdf compiler. So 3stars for now. Will update if issue is app or found to be user error..Version: 3.20
✓ No useAs others have said it does not work and there is no option to cancel other than send a message to the supplier..Version: 2.4
✓ Tricky Auto-renew paymentsMake sure you know how to manage iTunes subscriptions. You can’t change your subscription inside this app, you have to do it through iTunes. I was hit with a $5.99 charge despite the app telling me I had zero credits. I thought that meant I wasn’t enrolled in anything. Refunds are also processed through the iTunes Store, which is another step and another pain. Now I am going back through my iTunes account to make sure I was only charged once. App worked well, but the payment system is tricky. Next time I’ll be using something else that has a more straightforward payment system, better user interface, and easier customer service..Version: 2.3
✓ Pas gratuit!Publicisé comme gratuit mais demande d’abonnement payant des l’utilisation..Version: 3.24
✓ ÉchecsProcessus très long et échecs répétés. Jamais d’envois complétés..Version: 3.20
✓ Hard to cancelCould not find the cancel button easily . Made it hard to cancel.Version: 3.20
✓ Hard to cancel.The APP worked, but when I went to cancel through Apple they kept on charging me..Just basically an annoying App…..Version: 3.20
✓ Fax appNot good , waited over 30 minutes for them to receive the fax that I was standing next to the fax machine!!!!.Version: 3.20
✓ Free =/= freeApp says it’s “free” but it is only a 3 day free trial which it won’t even let you use unless you put in your credit card information. Kind of slimy and unprofessional. Our veterinary hospital will not be using this..Version: 3.20
✓ Cancelled and they charged meI was also charged even though I deleted app.Version: 3.20
✓ Not to the UKUK is not in the list of countries.Version: 3.5
✓ Dose not workSent a fax an hour ago and never was confirmed.Version: 3.20
✓ Please helpWhy does this add a 0 every time you try and send a fax meaning you have the wrong number.Version: 3.20
✓ Does not work in UK.Useless to sell this in UK. The UK is not even in the selection menu for sender or receiver. So cannot use it..Version: 3.5
✓ Does not workAfter taking the time to sign up and input payment details after several attempts it does not work.Version: 3.20
✓ Application NON gratuiteApplication NON gratuite, très déçue.Version: 3.20
✓ Free but you have to payNice way to get on people nerves , congratz.Version: 3.20
✓ Be careful you will still be chargedThey are not true to their word and will charge you during your trial period..Version: 3.20
✓ Fax app reviewNot impressed with this ( free version) app at all! When scanning the documents to be faxed it is confusing as it doesn't indicate when the scanning is complete. I couldn't figure out how to delete some of the documents that got scanned twice ( due to no indication of scan completion) paid $5.99 to buy credits, entered recipients fax number correctly , double checked, fax took ages and failed in the end with the comment that apparently there is no fax device connected to the number ! That's nonsense at it was a government agency and they receive hundreds of faxes per day. I wasted money & time. Documents where time critical. This app needs serious overhauling, would not recommend at this stage , but great idea. Not inclined to purchase this app either..Version: 1.4
✓ ScamThis app says free trail.nope like most clickbait scams want moneys but not willing to be honest about advertising so just another scam.Version: 3.20
✓ Doesn’t workDoesn’t work.Version: 3.20
✓ Zero rating..Quits working after few months and no way to get it working.Version: 3.20
✓ No way to cancelIt says you can sign up for a three day free trial and easily cancel any time from the settings screen. However, once you sign up for the trial and go to the settings screen, there is no way to cancel. Follow up: I emailed the developers on the day I downloaded the app about the fact that there was no way to cancel. I instructed them to cancel my subscription effective immediately and informed them that they were not authorized to make any charges to my account. They deliberately waited a week before replying (to make sure the free trial period had expired) with complicated instructions on how to cancel my subscription. However they still made the unauthorized charge to my account. I got Apple to reverse the charge and I’m currently working on getting Apple to ban this app from the App Store as a result of their unauthorized charges to my account, AND I am also filing criminal charges against the developers for making fraudulent charges to my account. Therefore it’s possible that by the time you download this app, the developers might be in prison..Version: 2.6
✓ Refuses to send fax to UKWon’t send to UK. Possibly due to the +44 not working in Australia with no ability to remove the international prefix and use the usual 0011 instead of the +.Version: 3.20
✓ RubbishThis app doesn’t work. Avoid.Version: 3.20
✓ Not freeEnough said.Version: 3.21
✓ Not workingNot working.Version: 3.20
✓ Can’t cancel subscription!!!I inly needed to fax one thing to my doctor. I did it snd not sure if it was actually sent. I never got a response from my doctors office but in the app it says delivered. So the first week went by and I got charged. I was like ok, not paying attention I got charged again today, noticed the one I had was $6.99 a week! So I tried to cancel and it literally will not let you! Yes I went to my settings and purchases snd saw my subscriptions and tried to delete it and it will not let u. I kept hitting cancel subscription and it just sits there it doesn’t cancel. I also came here to App Store and found my subscriptions and tried to cancel and it does the same thing. You click on it and it just sits there and will not cancel. They are stealing money at this point because it’s no way to cancel!.Version: 3.20
✓ Not very good. No idea how to cancel the subscriptionDidn’t like the app. Should have made it simple to fax. Tried 3 times and failed..Version: 2.6
✓ NOT FREEA free 3 day trial where you have to give the vendor yourcredit card is NOT a FREE FAX app... False advertising..Version: 3.20
✓ Doesn’t workNone of my faces sent..Version: 3.20
✓ Not workingCant send fax to the destination i want.Version: 1.4
✓ It's scamI faxed twice using this app and 6 hours later still waiting for it..Version: 3.20
✓ Martin from AustraliaThe quality of the picture is very poor and The process of using the app is clumsy The app does not have a search capacity to search directories. I will not be using this app. My concern is that I put in my debit card details and that is difficult to cancel as well Time will tell. Marten.Version: 2.3
✓ Doesn’t workNot free. Doesnt work at all.Version: 3.20
✓ Lie in the nameIt’s not free don’t be fooled.Version: 3.21
✓ Just did not work!Had it for a free day and kept having everything fail. Did not want to pay for their subscription so had to cancel..Version: 3.20
✓ App will steal from youThe app works great and probably is amazing if you have to fax regularly. However, I signed up for a free trial to send the 1 and only fax that I will send for the next 2 years. When I got into the app they immediately took my card information upon login and did not offer me a way to remove it once I was in the app. I looked around for it and all they allow you to do is delete your account, which I didn’t do incase something went awry with the document I needed to send. Since I was sending this document at the last minute during a busy weekend, I promptly forgot to delete the account after I learned it had been received. So after the 3 days my weekend ended, they proceeded to charge me almost $8 for a subscription to their service that I never wanted to sign up for and tried to decline but wasn’t presented the option. Kinda feels like they stole from me, every other service lets you take your card off after you sign up..Version: 3.20
✓ Cannot FAXTried several times to fax to two different numbers. Didn’t work..Version: 2.4
🙂 FaxFree: Send Fax From iPhone Positive Reviews
FaxFree: Send Fax From iPhone works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact FaxFree: Send Fax From iPhone.
⛔ FaxFree: Send Fax From iPhone Problems
