- 84.9LEGITIMACY SCORE
- 85.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
GameHouse Original Stories App Complaints & User Negative Comments 2024
GameHouse Original Stories app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using GameHouse Original Stories? Can you share your negative thoughts about gamehouse original stories?
Please wait! GameHouse Original Stories Facebook comments loading...
GameHouse Original Stories for Negative User Reviews
✓ Original Stories SubscriptionI have been a fan of Emily, Sally, & Angela since the first games. I’ve bought every game and played them numerous times. I was really excited to see that you have a subscription for most of the games and I would get unlimited play. Yesterday I subscribed and thought I was going to play. When I click into the games they are asking me to buy the game or subscribe after the 3rd level when I have already subscribed. I have the receipt of purchase from the App Store and my bank receipt. I have done everything imaginable to get the games to work: delete and reinstall, sign in and out, turn my phone off and on. Nothing is working. I canceled my subscription this morning, but it says I should still be able to play until September 3rd, but the games still won’t work. I am really disappointed..Version: 3.9.2
✓ Update flopsReally not a fan of the new update. The UI is overpowering viewed on an ipad, and I get no indication of which cards I’ve got in a set, when a box is ready, when cards are ready to complete... one set tells me I have 9/23 completed cards but when I look at the set all cards are visible. Clumsy, confusing. I’ve lost all interest. Uninstalling..Version: 4.0
✓ I buy all the gamesI would give Gamehouse 5 stars except for the recent change made. Now, unless you subscribe for $9.99/month, the games have ads that play between every level. Buying the individual games for $9.99 each no longer keeps you from having to sit through annoying ads. Really disappointing..Version: 3.9.7
✓ Complete denialAll the one star reviews mention that when they open this app it crashes. It has been many many months. Please do not tell me the same response: to email game house with game house ID, because the app needs to be fixed, that’s it. It crashes over and over again and the r developers need to fix the bug. That is the solution, not asking consumers again and again to email. It’s absurd and makes the developers act like they don’t care to fix it and in complete denial..Version: 5.12
✓ SubscriptionWhy am I paying 9.99 a month for the game house subscription to have access to all the games but when I download them to play after several levels it wants me to buy the game? Isn’t that the point of the subscription is to have access to any of the game house games to play..Version: 5.09
✓ Upset with the subscriptionI have purchased every game and I am using the same Apple ID however, I cannot play the game without the ads. When I ask to play without ads it asking me to repurchase the games. I am really frustrated and I would like this fix. I have purchased every gamehouse original game prior to the subscription and now I cannot play them without ads. I have emailed Gamehouse about the issue however no resolution. If I could give them 0 stars, I would. I will never purchase another game from them..Version: 3.11.2
✓ Still get addsI paid $99 for the annual subscription because I love the games and it gives me access to all the games without having to buy each one individually, PLUS it’s supposed to eliminate the ads. I still get ads, and when I entered a help request through the app, I was sent a link to reset my password. Not even closely related to my issue. Don’t waste your money..Version: 5.12
✓ Can’t open appI’ve been using this app as long as I can remember but now I can’t even open it so I cancelled my membership since no one is getting back to me so I can use it again. I think it’s been 6 months! Don’t waste your time downloading the app. They won’t fix it if you have an issue. They keep promising to fix but never do it. I guess I’m finally done..Version: 5.12
✓ Not happy at allI’ve been doing the subscription for a while now so I can play all the games as they come out I logged into my account last week n it’s saying I don’t have a subscription but it’s paid up to date I’ve tried to restore my purchase option but it hasn’t helped I’ve sent 3 emails to Gamehouse about this and haven’t got a response yet I need this fixed or my money back one.Version: 3.11.2
✓ Cant turn off the ads, even with a subscriptionThese games used to be so good, now even with a subscription they force you to watch ads between every level, and forcibly give you scores so low so you have to watch an ad to “double your score” absolute garbage. So disappointed in this developer. What, our subscription money isn’t cutting it for you anymore? Trash don’t waste your time.Version: 5.09
✓ 😡Game house took out two payments for the $14.99 subscription!! It’s suppose to give you access too all game house games plus no adds, but for some reason I still have too watch the 30 second adds before I can continue on with the levels can you please fix it! And refund my money back. I don’t understand how you can still take out another payment when I already payed for the subscription absolute rubbish!.Version: 3.11.2
✓ My subscription never worked/app support unhelpfulI love these games but I reactivated my subscription recently and it hasn’t given me any of the benefits I’m supposed to get. I tried to contact support through the game and they tell me to email them and then the email tells me to contact them through the game. Just a big run around. Not worth loosing $9.99. Oh and the app doesn’t work anymore apparently.Version: 5.12
✓ Still adsI’m still getting ads despite subscribing before every level of HM2. Doesn’t recognise I’m subscribed. Only reason I purchased it!!!.Version: 5.09
✓ App Could Be So Much BetterI hold a subscription to Gamehouse and I love the games, but this app is so lacking. First of all, please add a landscape mode for the iPad and iPhone. It’s so hard to use it when you’re on an iPad with a keyboard attached in landscape mode. Update the resolution of the interface. It looks really bad on the iPad Pro. Make it so that you can mark games that you have installed and are in progress so that you don’t have to remember everything that has been downloaded. Especially when you are playing through multiple games at the same time. Let us mark games that we have completed so that we can keep track of what has been finished and how many games are left to go to complete the catalog. This will also prevent re-downloading games that you have already completed, but forgotten about. These changes would make this app so much more useful. Right now it feels like it was slapped together in 3 minutes in a basement with no direction whatsoever. Considering the quality of Gamehouse games I know they can do better and I hope you guys will use my suggestions..Version: 5.09
✓ Want my money back for 3 AppsI bought and paid for 3 original delicious games, including Emily's wedding for my iPad. They need updated and now won't open. I've enjoyed these games and have played them, but now I can't because you've decided to not update them any longer. Give me a refund or update the app, because I feel this is not fair!.Version: 3.3.0
✓ Order of releaseYou should have a filter of order of release so people who want to play the games in order that can and have the ferst levels of the games be without subscription otherwise good game and if not for that would give five stars.Version: 3.11.2
✓ Frozen after the new update...Disappointing... frozen once click on the “chat”....Version: 3.4.9
✓ Sally Solan 2I am on Chapter 2, Level 18... my game freezes, the tap game does not work..Version: 3.8.7
✓ App doesn’t open at allApp doesn’t open on any of my devices I have an iPhone 12 and an iPad Pro both running iOS 16.3.1 it just flashes whilst trying to load I have tried all the troubleshooting steps and I even factory reset both devices and it still does the same thing.Version: 5.12
✓ It’s a good app I guessI love Gamehouse games! So I like seeing all the games in one place and being able to see what new games are coming out. I don’t really understand the cards and avatar though. What are you supposed to do with them?? I’ve got an avatar that never gets used or seen anywhere, so why do I care what they are wearing?! I’ve got coins and gems, but nothing to do with them. I don’t get it..Version: 3.8.7
✓ Disappointed in gamehouse.I don’t normally write reviews but I wanted to for this one. I have been playing gamehouse games a long time and overall the are some of the best time management games out there. When they first released Gamehouse stories I loved it. I thought it was amazing I paid for the subscription without hesitation. I had to drop it a little while ago due to money being tight. I was finally able to come back to it and renewed my subscription only to find out they have become so money hunger they added ads to games even when you pay the subscription. Don’t get me wrong I have np with ads when I’m not already playing money. However this detail is probably going to make cancel the subscription and never look back unless they fix this..Version: 3.11.2
✓ Loved it, until I hated it!Up until now, this app has worked very well for me. I have subscribed to it many times with generally no problems. Suddenly, even though I paid my subscription it is making me watch ads to play games! I did contact the powers that be, but I still have ads. I have a receipt issued from Apple but they say I don’t have a subscription! Well, I won’t be renewing it, that’s for sure!.Version: 4.48
✓ Rip offI enjoyed these games but Im paying £8.99 a month for for a subscription that hasn’t put a new game on for months. I’ll be leaving you now..Version: 5.0
✓ Question marksThe main issue I have with this app is the question marks that appear when you open card packs instead of the pictures of the characters that are supposed to instead.Version: 5.12
✓ Poor everything!I used to love the Emily games I have played them forever. So I got real happy when I seen this app. But just horror I get charged 9.99 a month and yet have zero access to my games when I bought the issue to game houses attention they only refunded me 6.98$ I could not play any games the app kept asking me to pay 9.99 in order to play mean while my credit card is showing the 9.99 being charged it’s on my Apple history ! No perks nothing from game house! I’m disappointed not happy at all ! But I thank apple for refunding me my subscription while gamehouse has done nothing ! I thank you for the fun you have provided me through the years but I’m no longer a fan ..Version: 3.11.2
✓ Customer Tammy PhillipsI’m very disappointed that you’s have already took out $8.95 for my free trial through you’s I wasn’t supposed to get Charged until next month on the 15th February. May I please have a refund please. 😭😡.Version: 3.11.2
✓ Subscription Benefits Are UnclearThe subscription policy is very confusing and I don’t understand how the subscription works. I would like some more clarity. I have been playing the game since Delicious Emily Tea Garden and I don’t appreciate that it there is no thorough explanation of what a subscription entitles you to. I will try to contact Apple to see if I can get my money back for the newest subscription. It is my understanding that on top of the Original Stories Subscription I bought I must pay for a subscription for each game?! I’m so disappointed!.Version: 3.11.2
✓ To whom it may concernI purchased the monthly subscription a few days ago. It worked perfectly until about two days ago. I’m seeing ads again and it’s saying in the games that I can purchase it even I already did for the month. How can I fix this issue because I’ve went to restore purchases and still says the same thing in the game. Other than that I have no complaints!.Version: 3.9.7
✓ GamehouseI have had a subscription to gamehouse for years and bought the games before the subscription feature even came out. Why now are the ads interrupting the games and having to watch them to play the diamond levels? If I have a subscription I shouldn’t have to have ad interruption. Why add the pay to have no ads feature now? Restoring doesn’t even work. Very disappointed and about to cancel my subscription..Version: 5.12
✓ Love GamehouseBut, although I like having all my games in one place, you must be careful signing up. I thought I wa signing up for monthly games with Gamehouse, I actually was paying to sign up for the one game. I had to cancel, then go back and sign up for the gamehouse service. I haven’t checked it out yet on a different game, but hopefully it worked..Version: 3.11.2
✓ Fun games, bad supportI cancelled my subscription because they kept insisting I needed to subscribe on each game. I ended up paying multiple times. So, it’s been aewhole and there are new games and here we are. Pay my money and no access -and no reply to my email. It’s fun but they make you work for it in addition to ten bucks a month..Version: 5.12
✓ UPDT!!Poor..Apps&CustServiceExample: What do you think I've been doing? This has been going on for 2 weeks now. Wow! They really are not organized very well. Now, of course, they won't refund my purchase directly. More hoops...Now thru Apple..Ugh! I, along with many others apparently, or having many issues with these game house games lately. I too, just as Amrns's review below, cannot get my single game Sweet Revenge to unlock. I have tried it all, same as they have, with no luck. Fine, I'll accept a refund. HOWEVER, what is particularly frustrating and disappointing, is the level of customer service by GameHouse. It's as if they don't even read our messages and just keep sending generic instructions. GAMEHOUSE, either fix your issues or give up this, so far, failure of a business model & go back to the old ways. Never had any problems back then. P.S. - It's ridiculous to have to jump through hoops to unlock a simple purchase. Although, I have to say, when "My game won't unlock" seems to be lengthy in FAQs, I had a feeling this was an issue..Version: 3.10.9
✓ The membership is ridiculousI have been a hugeee fan of the Game House games, but this new-ish layout with in-app purchases is ridiculous. I signed up for the membership since it stated to give you FREE access to the games. To my surprise, the subscription literally gives you nothing. It gives you the same exact access if you were to go to the App Store and individually download each game. I even thought maybe I need to re-download or refresh the in-app purchases. NOTHING worked! Please bring back the old format!.Version: 3.11.2
✓ Help me so annoyingHow do I actually play the games without going on to the AppStore and without paying? Please help me!.Version: 3.11.2
✓ Bad updateSince the update a couple of days ago the function of opening cards has become quite annoying. It now doesn’t notify me if I have a card to complete, it doesn’t load the background of the uncompleted cards (shows white background) only the completed cards show as an image in colour, then when I click on a card it glitches and the card pulses almost and won’t let me close and if I do close it then keeps reopening the same card. Navigated back to the sets page and then it navigates me back to the collection I’ve just been on. Frustrating as I find the app useful for selecting my next game and enjoyed the puzzle aspect as a simple background collection to be ongoing..Version: 4.0
✓ So disappointedI used to love gamehouse and paying the subscription wasn't even an issue because the games were fun. After reaching out to the Delicious World support multiple times that there's no way to play the game without boosters and since I already pay a subscription it's a hard pass on spending anything else, you get the same rote response over and over again: the game is meant to be a challenge and use boosters. No thanks. I'm so done with this and cancelling my subscription. When you have tons of negative reviews that all say the same thing but keep on doing what gets you those negative reviews, it's pretty obvious you don't care..Version: 3.11.2
✓ Don’t buy subscription!I love game house games but I’m disappointed to say that I pay for a monthly subscription for years now and the subscription does not register in games as promised. There are still ads & the games still ask you to buy for $9.99. Which defeats the purpose of having a game house subscription. This has been ongoing for over a year now. Fix the problem don’t just put a bandaid on the issue by offering a free month..Version: 5.09
✓ DisappointedI purchased this subscription expecting to be able to play the games listed in the app uninterrupted and without ads just as the description says. Unfortunately I am unable to play a single game without a crazy amount of ads interrupting the games. Some games I can’t even play past the first chapter. Every game has said to buy yet another subscription on top of this one. I have tried contacting support. Unfortunately they have yet to assist me in fixing this problem after two weeks at this point it’s just a disappointment and not only the company and the app but in the customer service as well..Version: 5.15
✓ I can’t subscribe!!Every time I try to subscribe it takes the money and says I’ve subscribed on the App Store but when I play any of the games or even the app it’s self says I haven’t subscribed to it and wants me to subscribe again. I tried 3 times last month and it didn’t let me subscribe..Version: 5.09
✓ BrokenGood games but subscription isn't working, still getting ads and required to subscribe to each game individually despite it saying one subscription covers all the games..Version: 5.12
✓ …Gamehouse games have fallen off so much over the last few years, and adding “you can buy this game in five days” because I canceled the subscription that was worthless is just another bad choice made by the gaming company. I really loved all their games and eagerly purchased all the games when they FINALLY put out new ones, but more you guys have gone too far. I don’t know how many customers you guys are losing, but you have definitely lost my pocketbook. Do better gamehouse..Version: 5.12
✓ Primrose LakeLoved playing the game - although got hectic with so many people coming in at once- & the only 1 worker running around like a chicken with its head cut off -let’s just say I had to slow down telling her what to do cos I think she was getting frustrated as well! Kept skating her head “ no”. Have played other games like this where that character could remember & do as instructed better. Also didn’t care for the ending— the story WASN’T done. Where’s the rest of it!? Others it the story line kept me intrigued!! Really would like to see where it goes..Version: 3.11.2
✓ RhiHave tried and tried to get into the app but just constantly loads for ages abs abs have tried on WiFi and on 4g and nothing works , have tried deleting and reinstalling but that’s also not working.Version: 5.09
✓ MisleadingI’ve been subscribed to this for years to play the games available within the app ad free and without having to pay extra and recently it appears subscribing to this alone doesn’t do that anymore. Any game I play it says I have to subscribe to the particular game for another 8.99. I’ve upgraded as said to do so and I will no longer encounter ads and I’m still receiving them regardless of upgrading. Really disappointed you can’t play any games without ads without paying more in the subscription I assume considering there’s more than one option. I won’t be subscribing anymore..Version: 5.09
✓ Needs major updatesThis app itself is fine and works good, but a lot of the older games are glitchy or simply don't work on newer iPhones. I feel like they really need to update their older games or get rid of them completely. Trying to go through the games in chronological order is a nightmare so far. The games that actually work are very good and engaging, but please fix these games or discontinue them..Version: 5.15
✓ Do I have to download each game individualWhen I first saw this I immediately got it because I like these games. But then I saw that you had to either subscribe or do the trial I decided on the trial. When I went to play the games though it took me straight to the App Store so does this mean you have to individually download 39 games for this app to work!? Please let me know..Version: 3.11.2
✓ App MalfunctionYour app keeps saying I’m not connected to the internet, when I am, are you updating or are you gonna fix it? Cause now I can’t play any of your games that I’m subscribed for..Version: 3.11.2
✓ Games Won’t Work and Terrible Customer ServiceI recently subscribed for 9.99 a month because the games seemed to be right up my alley. However, after 2 days of playing, they suddenly won’t open. The one that does open won’t unlock the next levels despite the fact that I’m paying for them!! Before you say ‘just click Restore’ - I have, and this does nothing. What is happening here?.Version: 3.11.2
🙂 GameHouse Original Stories Positive Reviews
GameHouse Original Stories works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact GameHouse Original Stories.
⛔ GameHouse Original Stories Problems
