Huckleberry: Baby & Child Negative Reviews

Huckleberry: Baby & Child App Complaints & User Negative Comments 2024

Huckleberry: Baby & Child app received 41 complaints, negative comments and reviews by users. Have you ever had a bad experience using Huckleberry: Baby & Child? Can you share your negative thoughts about huckleberry: baby & child?

Huckleberry: Baby & Child for Negative User Reviews

✓ Almost perfect, but…This is overall a very convenient and simple app. It allows me to track everything I need to with my baby and although the cost is a bit steep (especially for new moms swimming in hospital bills and trying to keep up with other bills while on leave), the premium version is definitely more beneficial because the SweetSpot function for naps is a total game changer. However, I would really find it more convenient if three things were implemented. First, having the option for a customizable widget on the Lock Screen or basic phone screen showing the time since the last actions of choice were taken would be super helpful so I could look at my phone and see it without having to open the app. I did this a lot with an app I used to use when I wasn’t able to reach over for my phone during night feedings but could still see the screen from my bed. Secondly, having the ability to log and view things from an Apple Watch would be INCREDIBLE as I can’t always get to my phone right away when I’m changing a diaper or nursing. This could even be a feature reserved for the premium version and could further justify the cost. Lastly, I wish multiple adult accounts could be added and linked for the same child. I know I could just have my hubby and our parents download the app and login with my info, but if separate accounts for us could be used, we could have names of all caregivers linked to our baby so we can track who did what and at what time..TheColorBugVersion: 0.9.228

✓ Not sure it’s worth the priceCons: User function not the best. For example, the free text field when logging a category such as sleep is atrocious! There is some type of weird overriding predictive text or your words are auto-deleted as you’re typing. You should also have the option to easily add how many times and what time your child woke up during the sleep. There are not enough activities, or the ability to add a custom option. For example, baby accompanied caregiver on errands, went to a restaurant, relaxing in cot/playroom. There should be a temperament category to specifically record when your child is, for example, relaxed, very active, cranky, exhausted, etc. Paying for the plus version, I’m not sure it’s worth the price. That being said, the sweet spot is quite spot on to our normal wake-sleep cycles, and did factor in when Bub had short naps and thus needed an earlier bed time..KwirbnfaleonfbxieVersion: 0.9.165

✓ Great app but super laggyEverything about this app is awesome and I’ve found it so helpful except it is incredibly laggy. Can take up to 5 seconds if not more sometimes to go between each page. Super frustrating feels like I’m using dial up and I’m back in 2004..FulviabeeVersion: 0.9.197

✓ Scammed out of $150I paid for the personalized sleep analysis and it was a waste of money. They claim to make a personalized sleep plan for your baby based off the information you provide but what I received was just general sleep advice that you can find online for free or read in any sleep book from the library. The “personalized” sleep schedule they gave me was nearly identical to the one you receive in the free trial of the app and not at all based off my baby’s patterns. Overall a complete waste of money and feels like a scam..KatytyyVersion: 0.9.226

✓ Forced sign out!?!App keeps on logging me out and forcing new account creation when I try to sign in again via apple..DashlanefeVersion: 0.9.222

✓ Do NOT pay for sleep analysis! LONG turnaround time not worth itI like huckleberry for tracking and decided to pay for the higher upgrade so that I could get the personalized sleep advice for my child. After filling out the detailed questionnaire, it tells you that the turnaround time is 14 BUSINESS days. Let me tell you that A LOT changes very quickly with baby sleep in the first year of a baby's life - 3 weeks later and the information I provided for the questionnaire is completely different, making their responses essentially useless! That timeline is just not conducive to baby sleep at all when schedules, number of naps etc all change so quickly in the first year. I feel like it is just preying on sleep deprived parents who will do anything to try to get more sleep. NOT WORTH IT, DO NOT UPGRADE..Megmurf20Version: 0.9.232

✓ Bed Time Suggestion Doesn’t Always AppearIt was great for a while, but now the SweetSpot has failed to suggest a bed time for two nights in a row. Will probably stop paying for it if it doesn’t get fixed soon.._sodaVersion: 0.9.231

✓ Holding features behind a paywallDon't believe every app needs to have a subscription model for everything. Even simple tracker widgets need a "subscription". No argument that those features cost the company money. It's a business decision to make the subscription more appealing. Had to go with babytracker instead. More free features, less modern interface. Best to explore a few for a couple days and then decide on one. Reddit brought me here..TronnoGunnerVersion: 0.9.222

✓ Good tracker but…It’s a good app to track your child’s routine, but with a recent update they added this “tip” pop up to the tracking list/home page. It pops up at the top of the tracking list and takes the place of my most used tracking topic, shifting all topics down on the screen. This is incredibly inconvenient. Because the first listed topic is my most tracked aspect, I click on it first thing upon opening the app to quickly track what I need. However, because the “tip” pops up in that spot, I accidentally click the tip. This loads whatever random topic is advertised in the “tip” at that moment— which is never a topic I actually track. This adds unnecessary extra time to this task. Tracking used to take me seconds and now takes me minutes when I accidentally select the “tip” because I have to wait for the “tip” topic page to load so that I can go back to the home page to select the topic I actually want to track. I have left feedback and opened support requests on this topic several times to no avail, so I am asking here. PLEASE GET RID OF THE TIP POP UP. It is the opposite of helpful..JCam_16Version: 0.9.194

✓ Buggy since last updateLive updates on Lock Screen don’t work at all, saving an update has a lag, “show on calendar” shows 2 overlapping schedules on the calendar..TiffenerkiesVersion: 0.9.231

✓ Wake Time InconsistentKeeps updating bedtime during the wake window when previous sleeps haven’t changed. Very frustrating especially given the price for that feature on the app..Kiwi-000Version: 0.9.186

✓ Love it at first but…So far I like it because it help keep track with timing and for a mother who still has prego brain you can’t remember everything. But recently I notice I would document the feeding time and it doesn’t save or go through unless I close the app and refresh multiple of time which can be annoying. So hopefully someone can fix the problem soon! Other than that I would’ve given 5 star. Update: used to like this app but not anymore. App is still not working properly. It’s been already two month and no improvement. At first I thought it could be my old phone since I had lack of storage space so I couldn’t do any updates but now with a new phone it still doesn’t work well so I know it’s the app itself. Every time I try to log in my breast feeding time, the start time would reset which is quite bothersome because then I forget when I started because I was relying on the app. So now I don’t even bother using that feature. Also every input I do I have to double check bc it occasionally would not log in depending it’s mood 😒 I still have to close the app and open the app multiple time for it to “work”… so they need to fix this or else it’s a waste of money. Probably better off trying another app..LyndeezleVersion: 0.9.207

✓ BUGGYFor the price you pay i’d expect pressing the timer button on the widget to be smooth and not lag. Not only that I’ve had the widget display the incorrect time last fed and slept twice now. These things have always bothered me but now what’s worse is the app won’t even open! It’s been like 30 mins and I am unable to stop baby’s sleep timer or start his feed timer (I’ve tried opening from the app and widget). I was using a free baby app before this that was a lot faster with a simpler design that I enjoyed. I switched over because Huckleberry differentiates day from night sleep but I really don’t think that alone has been worth the money..FunnamesplzVersion: 0.9.211

✓ App won’t openDownloaded the update to fix the logging out issues and now my app won’t open at all if I delete the app I loose all my data on my babies sleep?.Mackb2!Version: 0.9.222

✓ Use to be a good app. Now uselessThis app had saved me before with the sleeping sweet spot cues. However without warning they have now started charging. I didn’t receive any notification that this was going to occur so I feel it’s very bad communication on the companies part. They are fully aware that people use this for the sweet spot and not to give prior warning is poor. The cost of £8.99 a month is very expensive. There are other free apps out there that do the same as this now. So this is nothing special anymore. This app has now been deleted and won’t be used again. I understand they need to earn money but most people wanting this are on mat leave and can’t afford it. EDIT to Devs To add to this as I can’t respond directly. I have received no emails. Not in my junk or anywhere else in my inbox. So please do not assume I have not read my emails! Poor service..NeighbouringVersion: 0.9.143

✓ Cookie cutter advice with an American POVFirstly I will say that the free features are great, tracking naps and feeding has helped me to see out babies natural routine and has helped somewhat with naps. Useful for type A parents or babies that sleep and eat erratically or to monitor medications taken if baby needs them. However the premium just isn’t worth it in my opinion, it took 14 days for our ‘comprehensive sleep plan’ to come through and it seems to be fairly standard advice that is available on all mum and dad blogs about sleep. There was nothing in there that indicated that anyone had looked at all the data I had logged and no mention of problems I had highlighted in the notes and are clear from our data (chronic short naps, upset at nap times etc). The advice is also overwhelmingly aimed at Americans, as most things seem to be these days. It mentions liaising with my babies paediatrician, talks about recommendations from the American association of paediatricians and expressly condemns bed sharing. None of which are relevant to me, as a non- American. I think the App should recognise when you’re from another part of the world and remove these points, as they aren’t useful. I won’t be continuing with my subscription to the premium service but will continue to use the free features..BhfjjfnVersion: 0.9.129

✓ So many bugs! Constant lagging - not fixed after so many weeks.This is a good app in terms of most of the features & ease of use, but unfortunately, after a few weeks of use, the app has been unbelievably slow. The app started lagging ridiculously - especially if you need to ‘edit’ an entry - it can take several minutes for the app to respond after tapping on edit. This is happening on both my phone & my husband’s phone, so it’s not an issue with the phones & we’ve tested on various wifi, same issue. We close down the app & reopen regularly - issue still persist. We’ve been hoping that the issue resolves itself and I’ve also contacted technical support, they have responded in a timely manner but have never provided any answers & just keep saying they don’t know when the issues will be fixed but their tech team are looking into it. We’ve paid an annual subscription fee to use this app - really is unacceptable for a paid for app to work this poorly. I’m sure all parents would agree that in the middle of the night, when doing a feed or change etc at 4am, the last thing we need is an app that doesn’t respond. We’ve persevered with the app for 10 weeks now (issues started around week 5), as we had hoped issues will be resolved - if it wasn’t for all the data we have already logged since day 1 of our baby’s birth, we would have demanded for a subscription refund & switched over to a different app. So disappointing..PP146LBVersion: 0.9.227

✓ Great App but SO slowThis is a really excellent app in terms of functionality, data tracking & the user interface design. I love that it lets you pick metric or imperial measurements at each entry so you can do what is most convenient in the moment rather than having to switch in settings or something. The timers occasionally bomb out - forgetting when they were started/that they were started and leaving you trying to remember times but that’s not the end of the world - it’s maybe 1/50 times you use the app. My biggest (and it is a big one) complaint is how unbelievably slow the app is. I do everything - close all other apps on my phone, restart my phone often, try to practice patience… but the response time on the buttons is ridiculous. Sometimes a full second or two after tapping on something for it to actually do/switch/open that. I know, one second doesn’t sound like a lot but when you consider how fast we move on our phones, it really is. The lag is very very frustrating - especially when you’re trying to log things quickly with a squirmy newborn in your arms! Definitely would love for them to find a solution to this - it would make it the perfect app and we would probably pay for the premium too!.BeaniePhotoVersion: 0.9.185

✓ Needs Apple Watch app and widgetsI started off using huckleberry primarily just for sleep tracking and the sweetspot feature which I love, it has taken the guess work out of wake windows and naps for me! I was using a different app to track everything else (feedings, diapers, bath, growth, meds etc) mostly bc I was using it before I downloaded huckleberry and so I just kept using it, but have recently switched to tracking everything all in huckleberry as I will be going back to work and I figured it’s just easier for my nanny to track everything in one app instead of two. Here’s where huckleberry loses stars for me: there’s no Apple Watch app or widget!!! With the other tracking app, there was both so it was really easy to log things quickly on the watch or if I just needed to see real quick how long it’s been since my baby’s last feeding, i had a widget set up on my Home Screen. I feel like these are major downsides for an app used by parents and especially an app used by parents of babies! Hoping these features come soon because i do like the app otherwise..Luxerae👑Version: 0.9.183

✓ App is complexly unfunctionable for 3 daysApp is complexly unfunctionable for 3 days they keep doing useless updates that doesn’t fix anything. Half the app doesn’t work I can’t see any of the activity. You press one section you get stuck on it and have to close the app.Lunaduma93Version: 0.9.224

✓ Disappointed with new changesAfter using the App for over a year now and absolutely loving it, I was so disappointed to see that Huckleberry are now charging customers for the ‘sweet spot’ function which is the main draw card to using the app over other baby tracking apps. It would have been nice for huckleberry to grandfather in existing customers so that they aren’t losing out on preexisting functions. Sadly I don’t think we will continue our use of this app without this functionality as the expectation to pay over $20 per month for something that was once free is simply ridiculous. I might have understood a small fee increase but to jump so exorbitantly is just being money hungry and taking advantage of parents and isn’t a company I want to be involved with..MaddySDS24Version: 0.9.140

✓ Just doesn’t understand my babyMy baby sleeps for 35 minutes after two hours of being awake. I know this as I’ve tracked him and that’s clearly what his patten is. Unfortunately the huckleberry app is always telling me to put him to nap about an hour and a half of being awake. I could understand for the first few weeks but my baby has been like this for 6 weeks now. Also the tracking is ok, but there are a whole lot of small design decisions that can the make the app frustrating to use. Seeing accumulated data such as totally time slept of total feeding amount is a faff to get to in the app. Also the way the app logs times it very easy for you to accidentally input a time in the future and the app reject that and requires far too much scrolling if you are trying to log things if you have a baby in your arms. One major pro is that my husband and I can be logged untjj on the same account on both our phones so the data syncs automatically. This is great. I’ll stick with it for now but that’s because I’ve got a lot of data on there. Tldr: hard to input and see data, guesses my baby’s nap wrong but allows me to share tracking duty with my husband easily..MathsDynamicsVersion: 0.9.120

✓ I wish it sleep analysis is gona take 13 business days 😑My little one is 7 weeks old, frequently fighting naps and sleep so there’s been some sleep props/associations formed already (sometimes the only way to get him to nap is in a carrier). I downloaded this app and signed up for premium for the sweetspot nap time and sleep expert tailored analysis to get customized tips (his queues are pretty hard to read, I feel like we’re getting better at seeing the red eyebrows and stare but despite the dark room, sound machine, all the soothing techniques he doesn’t go to sleep 😭 and the swaddle upsets him so much, but unswaddled his Moro reflex wakes him up). The reason for my low stars is the analysis takes 13 business days!!, sorry but when you’re signing up for these things it’s gotta take less time than close to three weeks to get some concrete help... And I don’t see this anywhere in the description. Also the Sweetspot nap time isn’t available until 2 month old, which we’re kind of close but I feel like I paid $15 bucks and have to wait 2 weeks for anything really helpful.. we already track everything via BabyTracker. I don’t think I’ve written a bad review but I’m a frustrated first time mom amplified by sleep derivation and my upset crying baby. Also, there’s countless conflicting info out there on creating healthy habits for sleep (since he’s too young to sleep train).. 🤦🏻‍♀️.KaiL616Version: 0.9.229

✓ App is not saving every entryI’ve been using this app since the day my baby was born and it has been really convenient because I like to track how long he nursed on each breast, when he ate and how much, and I can keep track of diaper changes etc. I LOVE that the app tells you how long it’s been since the feeding or diaper change etc based off of the last entry in the app. HOWEVER, now when I make a new entry (I know for a fact that I save it..especially because I’ve been making a mental note to make sure that I am, and I can physically see that is IS indeed saved) but I’ll look at the app at a later time and it says my baby was last fed 8 hours ago (for example) but I know I’ve entered a few feedings within the app since that 8 hour mark. The app is not saving all of my entries (it saves most..and even SAYS it saves them but later when I go to check..they've disappeared) - this is frustrating because I rely on this for peace of mind when I know it’s been around 2-3 hours and it’s coming close to the time for me to wake my baby and feed him..but I look in the app and the “time sense last feed” is not accurate. I also use this to let our pediatrician know how many diaper changes etc he has. The app itself is very convenient and I love it..Just the past few days it has not been saving every entry. Maybe it’s a bug but hoping it’s resolved soon.McollettejVersion: 0.9.165

✓ Live Activities Require Major WorkThe app is decent, if not maybe a little too cluttered, but has been helpful for my wife and I to keep things organized. However, the implementation of live activities needs some major work. The information doesn’t show up in the Dynamic Island unless I open it, which defeats the purpose, and the box doesn’t even fit properly in the window. It also rarely updates when I need the information leaving it pretty useless. Update: This app is not worth the extremely high cost. Aside from some very basic tracking features, the service lacks some basic intelligence. It constantly reminds me to change diapers or do feedings while my child is sleeping. Or will remind be to change a diaper within 20 mins of the last change. Save yourself the money and do not sign up for the premium features. Or find another app..Kmd.BradburyVersion: 0.9.231

✓ It was an amazing appStopped working 1 month ago and they still didn’t fix the issue.JusnellsVersion: 0.9.226

✓ Decent overallOverall decent however there are too many annoying unnecessary messages. You also cannot edit the time of a feed to start later if you made a mistake, you have to delete the whole thing..Summer200000Version: 0.9.226

✓ My ExperianceWhen I had my son I found huckleberry a life saver I really did it’s a fab way to track naps, amount of daily sleep, feeds, total food taken, poos etc which was a life saver our son had constipation so using this was so handy to relay information to HV. It’s also pretty accurate at tracking when their next nap is going to be however the reason for the 3 stars is because I did find huckleberry didn’t really roll with the progression especially around his sleep regression it was telling me to nap him when he wasn’t ready and then he was having shorter naps etc I also am probably to blame myself I became almost too reliant on huckleberry rather than my motherly instinct, I found sometimes huckleberry works against that instinct and I found myself getting stressed but in them early days it really was a life saver but I think there’s a point you outgrow it and the use for it.MegSangerVersion: 0.9.140

✓ Terrible appThis app sucks. All of a sudden my data just all disappeared. I’ve tried logging in and out, restarting the app, deleting app and re-downloading and restarting my phone. Nothing helps. My data is gone. Very stressful as a postpartum mom..Viskensbwjsnd wkVersion: 0.9.224

✓ Waste of timeDo not download this app. Although it may be good. You must and have to subscribe to the premium version. I’m letting everyone know. They will waste about 35 minutes of your time getting info about your baby. Just to reach to the end and be told you need to subscribe before getting results. Instead of putting that at the beginning of the questionnaire. They know what their doing..SnxglxrdVersion: 0.9.120

✓ Wish I hadn’t paid for premiumI’ve amended my review based on the developers response however I’m still wishing I hadn’t paid for the premium version of this product. I’ve received our personalised sleep plan and whilst it’s quite comprehensive in terms of the amount of information, it does all seem fairly generic guidance and it feels a bit like certain sections have been added depending on the issues noted (eg reflux,teething) with the child’s name changed and with quite general information. I would say it’s tailored rather than personalised as there’s no specific commentary on my child’s sleep or why the schedule has been recommended. It also says to follow wake windows rather than the schedule at her age (5 months).If I’d known this I probably wouldn’t have paid. We’re only on day three of implementing the plan and so far daytime sleep has been a lot worse but I’ve reached out to Huckleberry so will see what they say..Apple-M-30Version: 0.9.160

✓ Poor customer serviceI’ve sent multiple emails to get support and haven’t received a response..Qoutbslokdn alkxj jVersion: 0.9.228

✓ Good when it works!Sadly we have had numerous technical issues with Huckelberry making it more stressful to use with our newborn then just the good old pen and paper method of recording things. The app constantly logs out and now crashes each time we open it (even with an update). We paid for premium but can’t for the life of us figure out if there’s an option for two parents to input data. We reached out to huckleberry support with minimal effect. For now we won’t continue to use. For an app that is supposed to make things easier to record … I can honestly say it does not..BravoBunny24Version: 0.9.232

✓ Charging $150 for sweet spotThis used to be a great app, I used to recommend it to every expectant/new parent I’d meet and mommy groups I was in. I’ve used it for almost 2 years and was planning on using it for baby coming in Dec. the sweet spot indicator was free and that’s what made this app stand out from all the rest, and if you were struggling to get baby to sleep, they have dxx dob m the option to pay for a personalized plan which is great if you need it. The sweet spot took the guess work out of nap/bed time (wasn’t always correct but still close enough that I’d be able to read my baby and see if he needed to go down earlier or slightly later than what it was recommending). Now after almost 2 years of use they decided to start charging parents for the sweet spot indicator..$150 a year! Are they nuts? Oh but wait if you purchase it now, you can get it half off for $75 🙄 if it was $10 maybe I’d consider it. But I can literally just go online and figure out what baby’s wake window is based on age and then just calculate it myself, or I can also just read my baby’s cues for crying out loud. It really isn’t that hard to figure out, not enough at least to pay $150. I understand it costs money to make an app and keep it up but by offering the sweet spot for free, at least more parents went on it and many were probably willing to pay for the personalized plan. Now, I won’t be recommending it to anyone unless they make it free again because it’s literally no different than any other free sleep tracking app, except with other apps you won’t be constantly hassled to pay for their services!.Kdp91!Version: 0.9.140

✓ Great tracker, be careful with premium expectationsLove the app to track little one’s sleep and feedings, the sweet spot recommendations for naps have also worked out. However disappointed that after tracking the necessary days to get a sleep recommendation with the premium service, the wait time is 12 business days! Feel it takes advantage of parents that need help due to a tough period and tells you to wait a few weeks for any assistance..Scottyfennell89Version: 0.9.223

✓ Extremely slow on iPhone 14App is extremely slow on my iPhone 14 and usually takes 2 to 5 seconds to go between each page - this is very frustrating as you just want to quickly log the events while looking after the baby..FienssjebVersion: 0.9.204

✓ There is potential for this to be greatI paid for a subscription and then upgraded to a premium subscription and conscientiously tracked my data for a week. I was hoping to get some actual assistance for my ‘Premium Subscription’ since I’d paid for both levels of service from their app but the Huckleberry did not actually enable me to use any of the Premium services. I emailed three separate times, showing bank deductions from my account for their services, screenshots from the app showing I was not actually able to use this app and screenshots from settings in Apple ID showing that I am meant to have a premium subscription. Every email reply I received from Huckleberry simply shifted the blame to Apple for why I can’t use their Premium service. Meanwhile my baby doesn’t sleep and I’m still tracking and still waiting for Huckleberry to actually give me the service I paid for..Kim Beach for lifeVersion: 0.9.185

✓ ContentI love this app for tracking my babes sleep feedings changes and my pumping schedule. However, I am getting frustrated that at least 5 times a day I have to keep logging in because I am getting signed out at random. Fix this issue. Otherwise a good app..FhnbguVersion: 0.9.224

✓ Such a shame money got the better of them.I used to love this app, as a first time mum having everything tracked was amazing. Like many new mums in covid the forced lack of support from others was extremely hard for me. In turn I suffered from PND. This app gave me piece of mind that I could follow the sweet spot settings & if I went off schedule it wasn’t an issue. I went back to work in April as a nanny & it’s been so helpful to track my little girl & the two little ones I look after. Both for my sake, my fiancé’s & the parents I work for. My fiancé is a doctor at our local hospital so is very busy, as am I with 3 children so when he comes to get Penelope there’s not much time to tell him about her day. We both relied upon the app, maybe more then we should have but regardless to that you trust things won’t be taken away from you. I’m deeply disappointed that an app I raved about to all of my friends has become so greedy. It’s one thing to charge for premium settings but to allow people to have these settings & then give a couple of months warning before taking it away. (if you check your emails). Nearly £10 a month for the setting is just greedy. So many parents rely on this & will end up sucked in to the scam. I’ve lost all trust in this app & having used it religiously for 9 months, I’ve now stopped. Who knows what they’ll charge for next. I would strongly suggest not downloading this app..DLHeronVersion: 0.9.141

✓ Widgets no longer work on iPadThe Home Screen widgets used to work on iPad, and now they’re totally disabled. Very frustrating since it’s a paid feature..EmarchakVersion: 0.9.224

✓ Would be 5 star if it was functional more than 3 days a week.Every few days the app just stops working. Makes things extremely inconvenient and frustrating when trying to time things out for my 3 month old. I love the app when it works. When it doesn’t it makes me want to find a new app..UndineTheSirenVersion: 0.9.225

Huckleberry: Baby & Child works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Huckleberry: Baby & Child.