- 58.2LEGITIMACY SCORE
- 58.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
DJI GO 4 App Complaints & User Negative Comments 2024
DJI GO 4 app received 163 complaints, negative comments and reviews by users. Have you ever had a bad experience using DJI GO 4? Can you share your negative thoughts about dji go 4?
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DJI GO 4 for Negative User Reviews
✓ Drone went crazy after updateI was having connectivity issues between my phone and the controller. I went to the updates and saw that Mavic needed to be updated, so I updated the app. When I reopened the app, my camera connected and everything looked great. I lifted off and everything was going fine... got up to about 75 feet, was shooting some video, then all of a sudden, the drone started spinning around uncontrollably. I tried to correct it which I had very little control over, but I did not want it to fall into a neighbors house. I was able to control it just a little but then it came crashing down. Needless to say, the drone crashed and was completely destroyed as it ended up in the pool after hitting the edge of the spa. The drone was working perfectly fine up to that point but it wasn’t until I updated the app that this issue happened. I’m curious as to what Mavic is going to say about this...? More than likely, user error..Version: 4.3.1
✓ App crashes making software unusable?The app continuously crashes. Very frustrating.Version: 4.1.18
✓ Updates are a doom loopI can’t believe how utterly terrible this app is with regards to getting “Fly Safe” updates. You have two choices: 1) constantly switch Wi-Fi networks between your home Wi-Fi and the drone Wi-Fi, or 2) burn through a TON of cellular data. It is maddening how clumsy the process is. The app will not even check for updates unless it is connected (via Wi-Fi) to the drone, but then to use your home Wi-Fi you have to manually switch networks in the iOS settings in order to download the updates. Then manually switch back to the drone network… And—even worse—DJI doesn’t compile updates; you have to update each one individually. That means if you haven’t updated (or flown) in a few months it will force you to download and update each one individually, performing the network swap each time. As I wrote this I’m in a room loop of having switched networks literally two dozen times, with no sign of finishing. I cannot believe that a company that makes such great tangible products dumps such awful software onto their customers..Version: 4.3.60
✓ App not stableWorks with Spark but crashes and won’t even connect to Mavic Air. Tried reinstalling but no luck..Version: 4.3.9
✓ Everything is lockedCannot fly anywhere, not my backyard not at the park. I paid 950 dollars and got my full drone licence but I still can't fly anywhere, the app has geolocked everything..Version: 4.3.20
✓ Good app but has its momentsApp works well most of the time but occasionally it will do something that will cause some damage to the drone/objects.Version: 4.3.29
✓ UselessUpdate your app and work with apple to make this useable. The drone keeps dropping signal and the view is 10 seconds behind if you get one at all. It worked just fine with the same phone two years ago. Now your app is incompatible with iOS to the point it’s dangerous to even try flying..Version: 4.3.38
✓ Done is groundedApp failed. Won’t be fixed. Got a $1000 paper weight.Version: 4.3.24
✓ Mavic Pro Gimbal DisconnectedAfter my Mavic Pro drone has been idle (flown only couple of hours since purchase and no accident) for 7 months and switched on with iOS14, the gimbal disconnected message coming up... tried on different iphones (sadly on iOS14 as I have updated all my iphones) with DJI Go 4 reinstalled and even before connecting the drone and the controller, the gimbal disconnected message is there!!! This must be definitely a software issue. Can DJI look into this??? Has anyone experienced this problem? Also the memory card is not recognised... Put in a new one too and still the same!!! DJI can you check your codes for Mavic Pro in GO 4!!!.Version: 4.3.41
✓ Almost unuseable with iPhone XWhen I connect and use app with my iPhone 6, connectivity is fine. When I use my iPhone X with the controller, the app constantly cuts out every 10 seconds. This makes flying difficult as I have no viewpoint. Even when disconnected from the drone, when trying to view photos on the cache purely on the app, the app still crashes every 10 seconds or so. Consistent and repeatable fault no matter what time of the day....Version: 4.1.18
✓ Still Crashes After Latest UpdateHad great success with this app for about 2 months with no issues until a day ago when it started constantly crashing. Started crashing while in flight then while stitching a pano. Latest update has not resolved the issue. Unfortunately unless a re-install solves the problem, Sparkie will be permanently grounded until DJI fix the issue. Not writing this review to complain, no one can get everything right all the time. It’s just a realistic update of what’s happened at my end. Update: Re-installed the software and it stopped crashing constantly. But still crashing when stitching panos which I was thinking was going to be fixed. Upart from having no access to panos was going ok until it was grounded again due to requiring another update! Download the update no issues, try and start the update after downloading and it never gets over 0% before crashing every time!!! Can’t fly because I need to update, can’t update because it keeps crashing. In my opinion it’s an absolute joke given it’s $1000 brick until DJI fix this never ending issue. I feel sorry for anyone who is trying to use their drones for business. I wouldn’t be surprised if there is a class action on the way..Version: 4.1.18
✓ App problems on the Osmo and MavicBoth my DJI Osmo and my DJI Mavic cause my no end of stress, especially when on location with clients and I open the app to learn that it needs updating which can not be done unless connected to the internet. Also I am having problems with the app crashing out when I launch the Mavic causing me to have to land and reset the device only to have it happen again. I have had to cancel both my planed shoots and use an alternative device. Love both the drone and the Osmo hate the app on both devices please fix these issues ASAP!!! Thanks.Version: 4.1.18
✓ Horrifying customer service & UNRELIABLE AppJust purchased my Mavic Air. Tried completing the setup process on the app with my drone and the remote but the app continuously crashes. I cleared my cache, deleted and reinstalled the app as suggested and yet no changes, it still crashes... The app works fine when it’s not connected to the remote or drone but the moment you try to sync everything up all hell breaks loose. Customer service is a complete joke. The rep I spoke to said he didn’t understand English well (made sure to double check that I called the right number; which I did) and when I asked to speak with his supervisor he finally spoke clear English and said she’d tell me the exact same thing he did, which was that I needed to wait for the newest update release of the app and that no one had a solution. Then he said “We can’t help you” and hung up. WORST CUSTOMER SERVICE EVER dude! Paid almost $1,300 for a drone I can’t even fly. Talk about an expensive paperweight. DJI, you need to respond ASAP! This is unacceptable-.Version: 4.3.28
✓ Crashing!It crashes in flight all the time. Only way to get back online is unplug cord in and out then open app. Please work on fix ASAP.Version: 4.1.18
✓ App crashIt's been crashing all the time since yesterday I updated to latest app.. I have to fly blind as I cannot see the live view from the app, I need to restart the app every few seconds while my mavic is still in the middle of air! DJI please fix!! I don't need fancy editor, I don't need file transfer! I just need a basic live view working properly!! It was working perfect before!! You've added too many unnecessary features!!.Version: 4.1.12
✓ Too much problemsThis is the third one I’ve had so far and since I live in hawaii of course I want to film coastal and waterfall scenes but the the thing loves to land in water it seems. The first time I figured it could have been a weak transmission so I chucked it up as a loss, the second hit sport mode while when it wasn’t even switched on and crashed but I was able to fish it out the stream and it still works flys but it’s buggy and flips out and not stable and this third time it wouldn’t return and auto landed in the ocean when trying to fly it home. It was stuck in the same place for about 5 minutes before running out of battery and landing in the bay about 30 yards from shore but hopefully they will comp me a new one since it’s another equipment failure and I have more accessories than the cost of the spark..Version: 4.3.20
✓ App Crashes Every TimeEvery time that I use the app, it crashed. I can't take the eyes of the done because I always have to land looking at him because the app is frozen.....Really frustrating..Version: 4.2.22
✓ Just over a year to the day - STOPS workingHave had a flawless experience with the Magic Pro for just over a year to the day. Went for a flight today, no hiccups. Went to restart the app, won’t even start. Can’t open the app at all to view last images and footage taken. Can’t open app to take a new flight. Didn’t update or a thing in between, just was working one minute then instant brick. We are on holidays in a lovely area to take family holiday footage and photos. After reading all of the reviews with the same issues, it appears DJI are not interested in trying to fix the app. Not impressed. Any other AUSTRALIAN company that would behave this way would be issuing full refunds under consumer law. Best be getting all of these broken birds flying soon DJI or the media will destroy your brand!.Version: 4.1.20
✓ What happen DJI!?The drone need to be at on to do EVERYTHING in the app. And all the setting are too complicated, for a exemple for the two different type of light it’s a two different place !.Version: 4.3.29
✓ Doesn’t work well on ios14Custom rtmp stream causes app to crash.Version: 4.3.38
✓ Latest update is a disaster!After 8 months of near perfect flying with a P4P and iPad the latest update and iOS11 is a complete disaster. Basically flying blind with sporadic to little video feed, greened out screen and multiple app crashes during the flight. As an important part of my photography business I am not sure if I have complete confidence in this equipment any more. Please DJI fix this app ASAP and restore some confidence in your products..Version: 4.1.12
✓ When it works it’s great!For the first few months I’ve been using this app it was working great. About two month ago DJI did an update and now it crashes when I am try to edit videos. You would have thought that they would have fixed this problem be now. Most programmers I know work from home. Most of them work by contract. So, the shut down really isn’t a good reason for the slow response to this problem if you ask me. With more people at home, this would have been a good chance for dji to really promote their products, but they didn’t. And we have technical issues. Which is why it’s only getting three stars, not more..Version: 4.3.37
✓ Love the drone, hate the appThe spark is amazing. Best drone ever. App for spark? The textbook definition of buggy. This app is really cool I love the editing options and skypixel, but the bugs make it unbearable. Examples? Can’t watch random videos on Skypixel. When I download the vid I made with my phone it runs at basically 5 frames a second. Then when I exit the app to see if it’s my phone’s issue, it restarts the app and doesn’t save my 2 hours worth of work. I saved and exited the vid I just made, then reopened it to see if it saved. And of course it didn’t. I made the same vid over and over again 5 times. And each time, when I reopened the app after trying different things to get the vid to not run so terribly, it erased all my work. I’ve had my spark for 3 years and the app hasn’t done the vid bugs until now. The skypixel thing has always been a minor annoyance, but loosing 2 hours work not once, but 5 times??. Please fix DJI. Update: Just purchased a new iPhone XS thinking my old 6s was the problem. Turns out that nope, it is the app..Version: 4.3.42
✓ Bad updatesThe app crashed for no reason and then did not restart. Was stuck on loading screen. I had to use the return to home button to get the drone home. Then I had to download an update. This update now crashed every two minutes or so. I’m on an expedition in remote areas and internet is hard to come by. This is seriously changing my attitudes on DJI. If I trek hours after sailing for days to get to a mountain, I don’t want the app the just die..Version: 4.1.18
✓ Still crashes and delay time.I had no issue previously in the past but now every time I open the app it crashes half way when I’m in the air. I’ve updated the firmware and reopen the app and it does the same things thing again. Also video feed coming through my mini iPad so very delay and sometimes it doesn’t respond. You expect that an expensive mavic pro will have a reliable and sufficient program to smoothly fly your drone but it’s not. Very disappointing and hopefully they can sort out the issue or I’ll just refund my drone..Version: 4.2.4
✓ App continually crashesRunning the app on my ipad mini 2 and the video feed no longer refreshes the page fully - only about 1/3 page then it tries to refresh. A message popped up saying CPU usage was at maximum. Rebooted the ipad and same problem. App was unusable. Then I tried on my iphone 6S. It worked fine for one flight then started crashing every 60 seconds. Video feed was fine but it constantly crashed, I’d restart then it would go another 60 seconds before crashing again. I rebooted the iphone and had the same result. So annoying and frustrating! Previous versions worked fine, now my Phantom 4 Pro is unusable! It’s only 6 months old, so I am going to return it for a refund! Come on DJI, get your software working!.Version: 4.1.18
✓ A work aroundOk the apps broken, on quite a few people’s phones by the sound of it, but if you just want to get your drone flying switch your phone to flight mode, it’s not a fix but at least you will be able to fly the thing. Hope this helps!.Version: 4.3.28
✓ Never ending updates and frustrationUpdate after update after update. Every time I switch my Mavic on: there is a new firmware update. Time consuming, wildly inconvenient and a 1/10 success rate of whether it’ll actually update on the first go. Frequent failures makes me lose confidence in £1000 of equipment flying around. How hard is it to check you have everything sorted before pushing these constant updates on to your customers??? Absolutely livid..Version: 4.2.6
✓ Do not update!!!The app layout is great and actually I enjoyed the use of it until all these forced updates came out... I have a phantom 4 and all was great until the new firmware came out. Then came all the app updates that took away the ability to rollback the firmware to the previous version. I am very disappointed with dji at this point. Their customer service is terrible and their only excuse to fix the problem is to send your drone in to be looked at. There’s nothing to look at other then your bad updates. Everything was fine until all of this. IF YOU HAVEN’T UPDATED ANYTHING DONT!!! I promise you will be very unhappy with your decision like I am. $1300 just sits in its case because it flys like crap now and the app always glitches and shows bad signal when I’m 3 ft away from the drone! Fix your firmware dji.Version: 4.1.20
✓ App was great until the latest update.I loves using this app and it’s always worked flawlessly on my iPad 2 mini. However, I found to be buggy if hardware decoding was set to on. This wasn’t a problem as could easily turn this off in the settings, until now. It seems that DJI have now removed this option from the app, I have looked everywhere and it’s no where to be found, if it is hidden somewhere, when I find it, I will certainly update how many stars I give this app. Without the ability to turn off hardware decoding, the screen breaks up, goes green and has just about made the app unusable safely. I have since purchased litchi for use with my phantom 4; and this seems to work absolutely fine, as it still has the option to turn off hardware decoding. Please dji sort this out and bring us the option back on the next update..Version: 4.2.6
✓ App crashing on launchDrone is grounded. The app consistently crashes on launch with iOS 14. Please fix ASAP!!.Version: 4.3.38
✓ If your app is crashingI went on a several trips with my Mavic Pro Platinum over the last month and each time has had a firmware update or the app would crash every 10 seconds. These updates were more than inopportune since 95% of the time I’m off the grid and working. My last day with it was yesterday when the app crashed every few seconds while on a remote location shoot. I went home and ended up deleting the app and reinstalling it last night. Turned out there was conflicting firmware updates and so it spent 10 minutes realigning the firmware (with Mavic, controller, and app on). Once it was finished, I haven’t had the app crash yet..Version: 4.1.18
✓ Liked their products hate their softwareThe biggest problem with DJI is that their software game makes it incredibly difficult to use their products. You have pretty much have bought a fancy brick, unless you sign in, and agree to their terms and update, their software and firmware, pair the devices again, and the calibrate, every time you try to use your device and now oh no! your battery is dying already, never mind the fact that you missed the magical shot you had just gotten an opportunity to take 15 minutes ago when you grabbed your gear! Also of not is the fact that the majority of these tasks require a signal, so if you’ve got a dedicated device as a monitor or camera (like an old iPhone) that doesn’t have cellular connection, or you’re out in the woods, on location, or just somewhere without a WiFi connection capability, you’re equipment is dead weight. I’m not really exaggerating, their software is such a hassle to use that it goes beyond frustrating and hinders your ability to actually use their devices. Whether it be the Osmo series, the drones, the ronins, you end up with the same experience, you’re spending more time trying to set it up every time you want to use it than you will actually using it..Version: 4.3.17
✓ Go and duck yourselfThe app asks for permission to all my photos and the request pops up when I open the app so I cannot do anything. If I am not going to give it then I am not allowed to use my drone that I paid for?.Version: 4.3.42
✓ Having issueAm having issue connect to remote to go share my video it’s don’t work it fail every time it says error no connection.. Also never been able to use the Bluetooth share option with iPhone why is that .. please fix these ….Version: 4.3.46
✓ Constant video feed glitchesI don’t know if this appeared after today’s update or before it installed but, I was flying for a couple of hours earlier and the video feed kept glitching, flashing, going green and unresponsive. App restart and drone battery change did nothing. It’s never happened before today. Flying phantom 4 pro becomes very scary when you can’t see what’s happening. Please fix..Version: 4.2.5
✓ IOS 9 Start up issue NOT FIXEDI'm running iOS 9.3 and still seem to have the exact same problem, when my spark is successfully connected to the remote controller, I open DJI Go 4 and it immediately pulls up the flight screen, it doesn't give any messages or readings for gps or maps. It just stays frozen and unresponsive for about 10 to 15 seconds and then crashes. Works perfectly fine when my device is directly connected to the spark with no controller, but obviously I bought the controller for more functionality. I was really hoping this last update was a fix but it didn't change anything. Hope you guys can fix this please..Version: 4.3.1
✓ App crash!Using iphone 7plus ios 11.1.2 keeps on crashing!.Version: 4.1.18
✓ CrashIt repeatedly crashes. Pls fix..Version: 4.1.18
✓ Settings whilst offOverall the app is good if a little busy, it takes some getting used to all of the settings. My only issue is that It would be great if I could adjust all the settings with the drone switched off, it wastes valuable time and battery life to set everything whilst it’s on.Version: 4.2.8
✓ Won’t open!Since iOS 14 I can’t fly my drone. Over 2 months since the last update, not sure how you expect people to use your products if you don’t update them..Version: 4.3.38
✓ Some Parts Great... Other Parts AwfulThe app does seem to have good functionality- but it seems to be a very common problem that glitches within the app prevent users from activating their products. Given the high price tags of these products, this app having multiple glitches grounding the products has earnt this a 1 star review. I hope DJI fixes this soon for new buyers reading this!.Version: 4.3.32
✓ What’s worse the app or customer service??The app rarely works! This particular instance it’s been three straight weeks of no app access which means no flying access! What does DJI do??? Asks you to restart your phone Asks you what phone you’re using Asks you what software update you have on your phone What they actually do is nothing at all for the inconvenience and the time and the trouble and the money you spent to buy their product that you can’t even use! Absolute garbage!.Version: 4.3.50
✓ Doesn’t work with IOS14.2Need a update !!! Please!.Version: 4.3.38
✓ Dji Go4The app is ok as functionality goes. But there is no explicit warning (I should say directive) that if using a phone device, to put the phone in Airplane Mode. At a crucial moment between and under trees, I received a call, and the next moment was disconnected from the drone and did not have any more control. It proceeded to do what it is supposed to do and return home, with trees and branches over it and started colliding with the cover above it. It continued to crash into branches and twigs until one blade snapped and then it was game over. Fortunately for me it was just the blades damaged and not the entire drone. dji make this a serious warning like txting and driving! Phone calls disconnect the app from the drone and you lose all ability to control it. A very helpless feeling!.Version: 4.3.12
✓ Junk text nowNot connect iPhone in new OS fix it now or lawsuit coming.Version: 4.1.11
✓ Improvements required!This app acts as the viewfinder and controller for the drone, but when the app crashes all of a sudden while flying, what am I supposed to do?! Further more, the idea behind quick video editing is great, but the video exported are constantly choppy, and the audio tracks provided sounds like they are playing at 64kbps with little depth, and a whole lot of noise. The app doesn’t provide push notifications to inform you that you need to do a software update before flying either. There has been multiple times when I’m out in the field getting ready for a shot, and when I power on the drone, a notification comes up saying that I have to update before I can fly. Taking into account that most droning I do are in areas with limited or no reception. I’ve essentially wasted the whole trip. Improvements are required to make the droning experience better..Version: 4.1.20
✓ Not reliableThe DJI go 4 app is hit and miss if I’m not having a problem updating my flight record then I’m having problems with my transmission.I attempted to fly my dji spark 4/3/19 with my iPad & my iPhone 6s+ and both kept saying bad transmission signal to weak turn off nearby Bluetooth; the Bluetooth on my phone, iPod, my wife’s iPhone, my surround sound bar inside etc. with no luck I just gave use and it’s crazy because I jus was flying long distance 4/1/19 from my helipad in my front yard. I was so frustrated I didn’t not attempt to launch my dji Mavic air into the sky. I didn’t contact dji today I hate having to speak with the most times I cannot understand them and it seems most knows nothing about the products they look up the information online while you are on hold forever. I’m going to attempt to call them tomorrow if the problem persists I’m really dreading it because I’ve had to return the remote before only for them to not be able to replace the broken charger port, thank god I placed insurance on the drone when I purchased it the insurance company wrote a check for the price of a new remote. I know my insurance is up but it worth attempting to get it checked it’s in perfect visual condition I’ve had her over 2 years with no accidents..Version: 4.3.12
✓ Cannot registerWhat is going on? Try many times and cannot register. Please fixe!.Version: 4.3.24
✓ App won’t launchSo this is frustrating I have owned my mavic air since launch. Never had an issue with the app intact been very impressed with its stability and functionality. Until today. It won’t launch! I have deleted the app and reinstalled and it still won’t launch. Does this mean my loved mavic air is no longer usable due to the lack of app support. If so - I don’t like DJI anymore. Bye bye to my DJI osmo pocket and good bye my recent purchase of DJI osmo action. As a long term customer I am now lost for words..Version: 4.3.37
✓ Overheating issuesSo up until the last update Everything has been pretty Smooth. So after the latest update and running a m200 and a iPad Pro 10.5 I’m Having overhearing issues every 8-10 min like clockwork. The only way to fix it it it is to put the iPad Pro in the fridge until it cools down enough to become functional again. But alas after 8-10 min use it overheats and shuts down. Please dji what the hell is going on. Not a happy pilot!!!!!!!!!.Version: 4.2.6
✓ This was a great 5 star app, when it worked properly now not so much...I bought a Mavic Pro platinum, for the controller I purchased a 6gb iPad mini cellular, 2 months ago the app was running great, since the last 2 updates I am now getting cpu overload warning + the picture constantly breaks up even when the controller has full signal.....this is seriously making me want to ditch DJI in favour of one of it competitors.......Version: 4.2.12
✓ Need repaired and after 3 request no answer from DJI for many tryFrank raw.Version: 4.3.42
✓ Crashes when openingI get the splash screen then it crashes. Used to work up until now. Run it on an iPad with everything up to date. Guess i’m going to a competitor’s app unless this gets fixed soon..Version: 4.3.46
✓ Not impressedI’ve had my Mavic Pro for 6 months just about and I’ve had no issues. The app and drone have worked as expected. Recently however I can’t seem to have the app open for more than a minute without it crashing. I was flying over water on the Sunday just gone and the app crashed. Not what you want to happen when your $2300 drone is flying above the ocean. I’ve tried updating the firmware today and the app can’t even handle that. It downloads 20% and crashes. It’s extremely disappointing that I’ve brought the drone 3,000km from home on holidays and it’s useless. I just tried to speak to someone on DJI’s online support and that’s also unavailable. Needless to say I’m not impressed. You’d hope that when you’re spending thousands on something that the manufactures can sort out the issues with minimal delay. Now to sit back and wait with my useless brick to see if it will be fixed..Version: 4.1.20
✓ You guys need test your apps releases.The number of updates is becoming ridiculous. DJI needs to spend more time beta testing their software before release. I think people would prefer to have stable working software rather than new features four times a month - particularly as these features tend to come at the cost of a usable package. Yes, the software is good but unfortunately it’s not really getting better because of the mounting number of new problems being introduced. It would be better to hang back and do major releases. Yes, of course we would like bugs fixed. But slow the release cycle and make good well tested software..Version: 4.1.17
✓ App crashed during video editingGimbal works a treat as hardware but the app couldn’t complement the usefulness as the software. I didn’t automatically save all my videos and photos to iPhone which meant that when app crashed (during editing), I could recover data despite refreshing the app. Waiting for new update. Please use original iPhone photo app rather than this app..Version: 4.3.9
✓ Amateur bugs and false restrictionsI am trying to fly my drone in China which has already been activated and flown in Namibia and South Africa. It asks to put in a Chinese mainland phone number to activate and register. What a lot of rubbish. I am a commercial drone pilot, there are no such restrictions in China and as a foreigner you cannot just go buy a Chinese SIM card. Now I have lost all my commission as I can’t fly because of a pathetically written piece of software. Buy another drone people, DJI Software cannot be trusted..Version: 4.3.4
✓ Combined multiple bad programsThis software is extremely difficult to use. The programs within the programs within the programs has you going all over the place just to figure out how to find your videos and photos. None of it makes any user friendly sense. Way to frustrating in complexity. It is the only app option though so you’re stuck with it! The video editing is nice for beginners, so I gave it one star. DJI needs to spend the money and start over or even better, they could ask someone to use it in front of them, map out all the issues (frustrations), and re-organize the software program to make things simple. Leave the software intact, I don’t care, but for crying out loud, make it easier to get to different places within it. You have made videos to explain videos that explain how to do something. So silly! Just start over and create a menu..Version: 4.3.32
✓ Portrait display mode for tablets required PLEASE!I would have given it a 4 to 5 stars if it weren’t for the fact that the app doesn’t have a portrait display mode, only landscape mode. The reason is that I would like to attach my iPad to the remote controller. The only way to do this is to rotate the iPad vertically and slide it into the remote controller’s extendable arms, which fits perfectly that way (although the rc cable that comes with the drone linking it to the iPad is too short by about 2 cms). Unfortunately, the display screen is now sideways. To rotate the entire contraption in order to view the iPad screen horizontally means that using the controller would be very awkward and the antennas would not be oriented properly anyway, therefore this method is impractical. Only solution for using a tablet attached to the controller is for DJI to update the app to offer a portrait mode selection..Version: 4.3.37
✓ Can’t create an account!Your app will not allow me to create an account!! So much for using it this weekend!! So disappointed..Version: 4.3.24
✓ Good but be careful of updatesJust updated to a Mavic Pro Platinum from a Phantom 3. Old drone was working but every time the app or the firmware was updated drone would become more unstable until eventually I could fly it but couldn’t get an image on my screen anymore. Seems to be a common problem with DJI updates, which makes me wonder if they do it on purpose to get everyone to buy a new drone. My advice is that if you install this app and update your drones firmware and everything is working fine then NEVER do another update. Turn off automatic updates on your device and hopefully your drone will continue working for years to come..Version: 4.3.29
✓ Newbie drone worldMy first time ever buying a drone (spark) definitely in my infancy when it comes to the drone world. I’m excited about this product but I have some complaints which after reading I’m not the only one with the same problem. 1) The app and it’s signal is pretty weak - I have 8 Plus and the remote controller and I’m in an open field and the signal is still weak. This is even when I have everything updated to the latest 2) the photos and videos are super choppy, again in a middle of an open field. There’s a huge delay when I take a photo it freezes and then it takes the picture about 10 seconds later 3) I never knew that this thing came with so many and I mean so many restrictions on flying. I under safety is imperative but, no flying when you’re over 5 to 10 miles away from an airport ? Really ? The spark is really cute and it’ll probably be my first and last drone that id get from DJI itself..Version: 4.2.8
✓ Constant crashingBought my mavic yesterday, flying it half the day today until I got sick of the app crashing too often.. Not fun to deal with..Version: 4.1.18
✓ DO NOT UPDATE! DJI is forcing...UPDATED REVIEW: Now DJI is making users agree to a new agreement before the app can be used. The problem? THERES NO PLACE TO CLICK ON “I agree”! This is absolutely ridiculous with the constant updates with major flaws that prevent users from flying their overly expensive drones. Thanks DJI for taking the fun out of flying!!! 🖕 ...it’s customers to suddenly register their drones in order to use the app! Yesterday, no registration was needed but today it is. Their customer service admits to the policy change. I bought my drone two months ago so can no longer return it. If would have known that DJI would force me to surrender my privacy, there is NO WAY that I would have shelled over $1000 for their toy. Absolutely furious over this sudden and forced policy change..Version: 4.2.6
✓ Battery killer like nothing else....Great app.. Does have its quirks and the crash app phase was a pain, but in wifi connect mode, I can drain an ipad mini from full to 10% in 30 mins... I use an OTG cable but DJI don't seem to promote or actively support that method as updates have to be done by wifi and you get some camera errors... Please sort this guys.. You have an incredible line up of products with lacking app support..Version: 4.1.22
✓ Support isn’t in EnglishI’ve got a major issue with my drone, after the app won’t connect and then the controller kept rebooting mid-flight. Trying to find an actual person to talk to is impossible and the DJI Support page of the app isn’t in English, so no idea what to do. For a world-class leading product, there’s such huge gaping holes to fill, which just shouldn’t be there. App disconnects often too, scary to watch so much money out of control!! Amazing hardware, epic fail on the soft/firmware.Version: 4.3.12
✓ Offline waypoint planning is neededI hate that I have to connect the controller and the drone and have them powered in in order to play out waypoints. Why can’t they be done offline then popper the devices on to upload. It would be great to just sit and spend time preplanning waypoints and routes..Version: 4.3.42
✓ Poor startApp won’t allow me to create an account..Version: 4.3.24
✓ Terrible softwareAs good as the DJI hardware is, that is how bad this software is. The company seems more interested in satisfying their lawyers and appeasing their regulators than they in satisfying their customers. I frequently use 50-75% of the first battery just responding to the various warnings, updates, recalibrations, and other CYA messages. Today, I got something that asked me to agree to take full responsibility for my flight. It appeared as a window that blocked my view of where I was flying and the button that dismissed it wouldn't go away even if a scrolled through the entire agreement. The kicker was that it still allowed me to take off (without signing the agreement and without being able to see where I was going!). That's how bad this has gotten. At this point, I wouldn't recommend anybody buying a DJI done until the software to fly it is usable..Version: 4.2.12
✓ Maybe it is now fixed...The last two updates have made this app unusable. It crashes constantly on my iPad Mini 4. Please fix it DJI. UPDATE After reading another review I found that there was an iOS update waiting. This seems to have sorted the constant crashes. Fingers crossed..Version: 4.1.20
✓ Problem with my SparkI recently bought a Spark! Its the best drone in this price range! Definitely, I am in love with it! But, since my second flight (when I turned off Beginner Mode), the DJI Go 4 app (or, maybe the drone itself) cannot save the max flight altitude. Because of that fact, I cannot flight the way I want. I set it up to 500 meters, but when I close the settings menu and open it again, it shows that the max flight altitude was set it up to 50 meters; when I start the flight, the aircraft goes to 120 meters of altitude (disrespecting the 50 meters limit) but cannot go higher than that. I already tried to re-install the DJI Go app, but it didn’t solved my problem! What should I do? Thank you for your time, Lucas Carlini.Version: 4.1.22
✓ Weak Transmission Signal IssueI had purchased the DJI Spark back in December of 2017 without the remote and the app did its job. I never really had issues of the app crashing like other people have stated. I’ve recently purchased the RC controller for the spark along with an OTG cable. I turn the Spark on, then the controller and wait for the connection, then connect the OTG cable to my phone and then the controller. Now you should be able to fly the Spark without WiFi if using the OTG cable. With everything connected properly, the DJI GO4 app says that the drone is connected but says that there is a weak transmission signal. I’ve done some research and have heard that it has started to do that with the new update. If that issue can be fixed then I’d consider leaving 5 stars for the review..Version: 4.1.22
✓ App crashesPlease update the app soon, this is unacceptable!.Version: 4.3.38
✓ IPad 11 inch Pro supportDJI please listen carefully for weeks I have been calling and emailing you asking for you to fix your support with the iPad 11 inch pro you informed me nearly 2 months ago that this would be addressed in a future update I meant come on it’s been two months and still I have this issue and so do many others that have made a review stating the same thing on here It’s really not that hard every other app on the App Store is optimised for iPads 11 inch pro but yours ain’t WHY! And until you pull your finger out of your asses and fix this I am going to rate you only one star.Version: 4.3.17
✓ Crashing a lotApp is good but it crashes a lot and I have to keep downloading it. I hope a fix comes out soon because it’s very frustrating, currently not for for purpose.Version: 4.1.18
✓ Please updateLets goooooo UPDATE 🤬.Version: 4.3.38
✓ Setting up isn’t a pleasant experienceHaving areas to enter details such as email address, password etc is made much easier if they have details of what is required. Two blank areas with no information about what is wanted is just nuts. I really expect better from DJI..Version: 4.3.38
✓ App keeps crashingKepps crashing on mavic air. Terrible.Version: 4.3.28
✓ Fix this broken appSort this broken app out ASAP..Version: 4.2.4
✓ Go4 app works nice.Although this app lacks the ability to set way points on the map, it works pretty good good. I just read a review from someone, and could barely make sense of it since it didn’t seem that he knew how to use punctuation to break up his thoughts about his issues with the program. I mean, all you have to do is say things like the word comma, and the word period. I have flown my spark without any issues at least a dozen times. What I am puzzled about is that it’s terrible that Go4 doesn’t rotate the screen on my iPad when I have it in the controller...although a third party app figured out how to do it...also what is bad is there should be a slight smoothing out of the gimbal in sport mode...also the yaw rate in sport mode should be adjustable..Version: 4.3.28
✓ App updates are REMOVING featuresUnfortunately the app updates are not just bringing in new features (and frequently too) but there is significant discontent on the DJI forums - and rightly so - to the removal of the OTG (on the go) cable support. A few not very helpful comments from DJI support have suggested it’s a bug, but it seems deliberate. The result is that their drones now have a range limited to about 200m rather than the 2km possible with the cable. When I bought the drone I did so for the OTG range, not the Wi-Fi range..Version: 4.1.20
✓ DJI SPARKThe spark has video transmission issues even if I am sitting next to it, (with the controller and cable) nomatter where I am. Please fix this!.Version: 4.1.20
✓ Constant updates and software crashesCannot connect remote controller because drone does not beep no matter how long I press the sync button. The DJI line has been a complete waste of money for my enterprise. Searching for new commercial solution from any company other than this hobby farm!.Version: 4.3.37
✓ Does not work for 2021 iPad Pro 12.9”App will not work with a new iPad Pro..Version: 4.3.46
✓ What a waste of timeThis app won’t let me setup an account and only seems to be the only app for my Mavic Pro. Come on guys..Version: 4.3.24
✓ Great app but a few flawsThis app is unbelievable. The technology is amazing! Unfortunately, it was super disappointing at first. Right off the bat it says to scan the box but it doesn’t work. Everything I read while trying to solve the problem said it doesn’t work for anyone. I was so excited to get a drone but then was put through hell trying to set everything up because it didn’t scan. The other complaint keeping me from giving it five stars is that the pop up messages/warnings keep popping up over and over again distracting me from flying. This seems like a safety hazard. For example, a message pops up on the screen and tells me I am flying in a particular zone. I hit “X” to make it go away but then it pops up again seconds later, then again and again and again. I was five miles from a heliport but I did call them so stop nagging me. Everything else works awesome!.Version: 4.1.20
✓ GarbageAfter app update went for a flight, about 13 min into flight The controller started freaking out made the drone drop from 218 feet to 4 feet then forced the landing. $500 in parts later and I’m looking for a new app! Not impressed at all thanks DJI!! 🤬.Version: 4.3.17
✓ Needs offline supportI bought the Mavic Pro after using a more basic drone for past 9 months. Amazingly the app for that drone allowed the settings and parameters to be set in app offline ie with drone turned off. Useful as it’s not always convenient to fire up the drone just to do some tweaks. Maybe it’s me maybe I freak out too quickly but there can be a lot of notifications at the same time and on a phone screen that can look cluttered. And the biggie, it’s far too easy to slip into the DJI store whilst using the app. Why o why do I need the DJI store in the app!!! I use an iPhone 8plus maybe I need to get an iPad mini for more screen space.Version: 4.1.20
✓ It’s OKIt would be nice if you could set everything up the way you want it while the quad is turned off and then save these settings, unfortunately most times when there is an app or firmware update the settings that are stored in the quad get overwritten and return to the default values. Could be so much better..Version: 4.1.22
✓ Very Buggy UpdateKeeps crashing since last update.Version: 4.1.18
✓ So much potential just need to fix crashes.I haven’t had too much trouble during flight in app but editing it just crashes constantly. Great editing software just needs to be more stable. I would give 5 stars if no crashes. 3 for now..Version: 4.2.8
✓ CrashingI’m using an iPad Air 2 and every time I try and use the editing software on the app it crashes every time. I tried it for the first time after I did my first flight and it just keeps crashing. Every time... then I did my second flight with my inspire 2. The app crashed at least 10 times during the flight. I felt very on edge as I was trying to get the shots I wanted, but couldn’t. Even when the drone was stationary on the group the app crashed. There is a serious problem here!!.Version: 4.1.18
✓ Doesn’t work on ios 14,2Please fix! Cant fly my drone!.Version: 4.3.38
✓ App is bot workingApp is not working it stop sudenly I dropt my drone, after that I tried lost off time but app is not opening (I cant start even I deleted and download again same thinkg it is not working )..Version: 4.3.37
✓ What a jokeDJI BRINGS the life of a party together,, brings the technology to us to fly our drones and capture some amazing photos and videos all around t( world .. Yet the seem to fail majorly in the app development area. The one bit that makes the drone function and for users to use to fly. Yet they can’t seem to maintain the same excitement for the drone as the app that actually makes the the thing work. FIRE YOUR APP DEVELOPERS AND HIRE NEW ONES THAT CAN ACTUALLY MAKE THE APP WORK AS INTENDED AND END THIS dropping out, crashing BS.Version: 4.2.4
✓ BADThese guys are more interested in collecting your data and information rather then making a good working app, think google apple or facebook: All about the money and stock market, nothing about the user friendliness :( If you have bad video stream for example, just turn your cellphone connection off (airplane mode) but keep the wifi on and it will stream fine, this off course, is because your phone will share its all data/information/location/video/contacts in real time live with DJI And since the incompetence of their customer support I have never got an answer about anything, so don’t even think about asking anything....Version: 4.3.4
✓ Great AppThis app is perfect...except when it crashes. It always crashed with iPhone X. They FINALLY added compatibility with iPhone X. The X was released on 3rd November 2017 it took over 3 months to add compatibility. If the app hadn’t crashed so many times when I was using my drone on holidays overseas then I would give this app a 4-5 star rating....however do to constant crashing when I was recording, it really ruined the experience and the footage. Footage recorded on the Mavic was fine however when the app crashed you wouldn’t be able to see what the drone was seeing. Hopefully this update fixes issues for iPhone X. No other issues with this app..Version: 4.1.22
✓ Bad software for expensive droneI’ve had my DJI spark little over a year. Every time when I start to use the drone it needs an upgrade. Then I have to switch from my iPad(wifi only) to iPhone to upgrade the thing as upgrade through OTG is not possible. I’m not sure why that USB in controller does nothing except charging. Useless device. Do not recommend to anyone. Waiting to get rid of this..Version: 4.3.12
✓ Keeps crashing when openingOpen the app Start up screen for few sec then it closes Tried it w phone plugged in to remote Without phone plugged to remote Multiple re boots on the phone.Version: 4.3.46
✓ Error with new updateOne updating my DJI Mavic 2 pro to the latest update with improvements to low battery usage, I can no longer access the camera view from the app! It does not connect.Version: 4.3.42
✓ Crashing repeatedlyApp is great, but I have to delete it every few days of flying and re-install. Seems there's a memory issue where it becomes full after about 6 flights or 600 raw images. Causes the app to crash everytime I take photos during flight once crashes start happening. Gets worse and worse until unusable. Not happy. Others report this too on forums..Version: 4.1.17
✓ App crashing on video editing!Not had a fault with the app whilst in flight, however I’ve not been able to edit a single video as I seem to get to the finish line a click ‘create film’ after ages of cutting and editing and the app crashes. Very annoying and it was a principle reason for going with Dji products. Get the bug sorted please!.Version: 4.3.24
✓ Constant crashingThis app crashes after about 2-3 minutes of use. After restarting the app it seems to crash repeatedly more often. For me this is turning into a safety issue as I shouldn’t have to wait for the app to reload whilst in mid flight, not to mention wasting battery life in the mean time. Please fix!.Version: 4.1.18
✓ Terrible app to start upJust bought a Spark and am getting nowhere with this app. It persistently throws an advert video up when I’m trying to set it up, scan doesn’t open, registration doesn’t offer a keyboard. Many videos online including those from dji, which look convincing, but don’t work. When WiFi connection appears, tells me I have no internet (how can I when connected to Spark?)..Version: 4.1.20
✓ Desperately needs big fixesThis app, if it worked, would be amazing. It’s feature rich and a great UI/UX but every single time I fly the video feed cuts out after a few seconds in the air. This is being reported all over the internet since early 2017 and there still isn’t a fix for it. I’ve noticed that if I put my iPhone in aeroplane mode it doesn’t happen but this isn’t a suitable workaround because that means it also can’t load map data and other features..Version: 4.2.12
✓ Same problem for me crash after updateSame problem for me with my Mavic pro who was absolutly great until. I made the. Latest update....... Suddenly it seems completely out of control..... amazing ,never before.I contacted immediately DJI who the day after sent me a way to reset and relink my drone mavic! It. Took me 1h and half to do so......then. It flight again very well ! Thanks DJI for thee great suupport, but not the good update for sure! I just hope that the next update will not make my great Mavic crazy!! Charles ( Sydney).Version: 4.1.22
✓ Need alternatives.Have had the app crash numerous times while flying the Mavric 2 Pro. I am now unable to open the app and it crashes at every attempt..Version: 4.3.38
✓ App crashesAfter the new update every time I use the app to fly my drone the app crashes and I lose my vision of my recording. Have to re open app every time during recording and flying which has started to become a hassle and very annoying especially when you have trekked to a place just to fly your drone and out of all things that don’t work it’s the App that lets you down. We pay thousands of $$$$ for the drone you think the App would be the last thing to ruin it all..Version: 4.1.18
✓ CrashesNot that usable, please fix bugs.Version: 4.2.12
✓ Doesn’t always work correctlyThe app was amazing for the first few flights then it stopped loading. I lost some really cool stuff when I had to delete the app w reinstall. It again worked for a while, then it quit loading video into the app. I cleared the cashe and that worked. But only some of the videos loaded. So, again no video editing. Even some of the photos don’t show up on the app. When it worked properly it would shoot to the SD card, and send to the app and my phone. But no more. I have to download from the as card. Becoming very frustrating..Version: 4.3.50
✓ 1st ReviewI purchased the Mavic to enhance my photographic opportunities and i am in early stages of flight. So i will limit my comments to initial reactions. I and many others would like to be able to use the app and controller without being linked to the Mavic for checking and setting up the various options. Then when the mavic is turned on it would synchronise the settings and you can establish all is well before flight. Perhaps you could give this matter some thought. Finally the linking of ios phones can give issues if they are updated before dji catch up! Please make sure the dji app is updated before the latest ios update is released. You are well aware of the impending updates..Version: 4.1.20
✓ App crashes after latest updateEach and every time there is an update there is yet another problem with the app. When it’s working properly the app is fantastic. Unfortunately, there are so many continuing problems. At the moment the app crashes after 30 seconds. I have deleted and reinstalled. Everything was fine until I tried to use the app editor and now the app crashes regardless. Should your drone crash DJI insurance will only pay out if you’re using the official DJI app. So technically drones are grounded yet again until DJI sort out the problem with the app. Yet again..Version: 4.1.18
✓ App needs more stabilityThe app itself crashes a lot and doesn’t communicate with the remote even though it’s a cable between the remote and the iPhone. When it refuses to communicate the remote will have an annoying alarm that will continue until you shut it off and reinstall the app. App will crash mid flight. The button you have to press when you’re flying near a restricted area is very small and almost the same color as the background. Very difficult to see and even more difficult to activate. I do appreciate the warning it gives though. When it does work everything else is fine. Flying a Mavic Air..Version: 4.3.28
✓ Crashing on open iOS 14.2Totally non functional at the moment.Version: 4.3.38
✓ Plea for better simulator!Hi, I’m hoping by writing this review I can get through the app developer. I have been waiting for for first person view perspectives while using the “simulator” on the app its 2019. I have spent 100+ hours flying. Please add a First Person View on simulator so the user can get use to the control. There are times where I take a break from flying and often forget the fine controls of the drone. By adding FPV on the simulator your not only giving a chance the user to learn how to fly safely, but responsibly. There should be course where the app trains you on how to be a responsible drone pilot just like in real life. DJI a huge company, be part of the solution on how to train new drone pilots. I’m hoping that this review can bring to light on what’s wrong with new drone pilots and that can cause avid users like me to loose the ability to fly because so idiot decides to be irresponsible. Thank You.Version: 4.3.12
✓ Spent over 50k on Dji productsGreat product when it works but 80 percent of the time it never works consistently. Being the ronin 2 or dj inspire 2 or even the m600 we just have problems on every film shoot. The best experience we had was with the phantom 3 which worked every time but as for their professional level products they are completely unreliable. We have put our DJI products for sale and can’t even get 50 percent of what we paid for it..Version: 4.1.18
✓ Not compatibleThe product is good. The problem is when new tech comes to the market it intends to limit to new tech so old tech are obselete. Hoping to have the app compatible with old tech..Version: 4.2.6
✓ App CrushingApp keep crushing while try to open..Version: 4.3.42
✓ Embarrassing piece of softwareSpending thousands on a so-called pro DJI Inspire 2 just to find out that the app that comes with it must have been written by a bunch of incompetent hacks. For the premium one pays for a pro drone the app should not crash ever. But it does. Worse, it won’t even open, leaving me with a very expensive drone shaped paperweight and time waster for which I never get reimbursed. Just terrible. Get your act together, DJI. Your apps make you look like a bunch of fools..Version: 4.3.46
✓ Crashing frequentlyAt the moment this app is crashing frequently on iPhone 5s and IPAD. Please can we update the app. Editor also crashes and it’s glitchy Especially when trying to share to social media sites. In addition to this can’t see the screen (flying blind) because of a new privacy check box that I can’t click. Lots reported about this issue. Come on guys sort this out please.Version: 4.1.18
✓ Buggy and a nuisanceGesture controls don't work properly, have never been able to get video to start in gesture mode, not even once. App crashes sometimes. Tracking mode stops when I lock my phone so I have to put it in my pocket with the screen still in while it's tracking. When it loses its subject while tracking it just sits there and won't even try to start tracking again when you come into view. It doesn't even give you enough time to get your phone out and reconnect wifi to control it, it just starts landing. My spark has landed in a tree and in bushes because of this. Overall I'm very dissatisfied with gesture control and active tracking. Flying with the controller works well but active track and gesture control are kind of terrible. Edit: Also even though I have almost 4 hours of flying my spark, my pilot level is still 0 and my spark level is still 0..Version: 4.1.18
✓ BasuraDesde que tuve que actualizar la última versión, cada vez que quiero ver fotos y vídeos que realice, la aplicación se sale o traba todo el celular! Inaceptable para un producto que cuesta tan caro!.Version: 4.3.38
✓ Too many buggy featuresFor the most part this app works with my Mavic Air as a good view finder but most of its other features like the editing features are so buggy and feel very poorly done. Using it just as a controller seems stable but for anything more it is just not a good experience..Version: 4.2.6
✓ Not very intuitiveGetting this app and the connection to controller working was not very intuitive. After watching tutorial videos and then several unsuccessful attempts to connect the controller to the Mavic it finally worked. The controller would pair but then the app would say disconnected. Then the app would connect and the Mavic controller wasn’t connected. Finally it worked after some combination of attempted techniques. Raised to 3 stars now that I can actually use the Mavic. Using on iPhone 6sPlus. Looking forward to upgrading to an iPad Mini because there is so much info on the screen. Will know more once I get a chance to fly more. Reading through the info it looks like there is no built in feature to mirror to another device or third party goggles. I would have to buy an another app and there are none with any good reviews or do apple screen mirroring through a hot spot. Seems like a simple feature that should be included. Please add this! INITIAL REVIEW: Tried several times to make an account through the app and it didn’t work. Went on website and created account. Took several hours to get app to accept password. Now it says ‘sign-in failed. Check your network connection’ after trying several different networks. Totally useless. Frustrated..Version: 4.1.22
✓ When in flight iPad mini 4 live footage cuts off all the timeI been flying for 2 years or more also have 70 plus hours flying and I started off with phantom 3 standard, crashed it human error, but never had a problem with that drone or app. I bought the phantom 4 and use an iPad mini 4, well my live feed keeps cutting out after the first upgrade. Never done it the first 2 weeks I owned the p4 using the same iPad mini 4. Now it cuts off or glitch’s all through the flight. I’ve changed cords etc... u name it, I’ve done it and still the same problem. They worry about the mavics and the other little drones they make instead of the ones that made them who they are today(phantoms) they sure need to start taking care of the phantoms and their problems. Spend more time on the phantoms so they to won’t have an issue or issues. Other than the live feed glitches it has been a pleasure flying!!.Version: 4.1.20
✓ Waypoints not for magic proWhy have waypoints work where you don’t have to have the drone in flight for some products but not all? Looks bad on the company especially when apps like Litchi offer it for most..Version: 4.3.24
✓ RestrictedOk. I waited a few days to post. I am in a 5mi airport radius and you may not exhibit the extremely annoying bs that dji forces upon us. I don’t condone flying illegally, so make sure you know the rules. My biggest gripe is these are rules are forced while indoors too. 1: I need to approve every takeoff. I get that, but first we get a warning. Then we get a partially working check box/ok button. Then we can fly. That is if you don’t practice a landing. If you do that, you need to approve it again even if it’s only 30 seconds later. 2: Sometimes my enhanced warning zone becomes a warning zone. No longer is a warning/check box/ok button sufficient. Now we need to verify by a credit card or text message. Enter my number and I cannot press the verify button since it’s below the screen. I can scroll to see it, but it goes right back down. 3: GPS indoors is not always a good signal. Took off in atti mode only to have #2 apply while mid flight once it picked up GPS signals. Locked me out and it started landing on its own. Of course in an area that would likely have been a catastrophic crash. I had to dive for it and grab it out of the air! Please bring back the gps on/off or an indoor mode with height restrictions. Super annoying to spend a grand on something we can’t even use in our own home. Seriously considering returning it for one from another company. Way too many hoops..Version: 4.1.18
✓ 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻It’s trash. I can’t even make a password.Version: 4.3.24
✓ Dji go 4 crashes all day longFirst. For such of expensive product Mavic pro or pro 2, this application should work flawless, no hiccups one so ever, I purchased the drone with the best desire to have on the air right away, i downloaded the app and as soon as I started the new account process on the app, the app crashed, I though it was a faulty download, so I deleted it, reset my mobile and started downloading it again, I did this 4 times with no successful registration due to the annoying crashes of the add. Then I look for information on the dji forum and I found comments about this crashing app from months ago, like what the heck? For a unit that cost over $1000, this company can’t deliver an app that work and enhance the drone experience. So now I’m so disappointed, can’t fly the unit above 16-18 feet high, as it shows limitations that need to be completed or set using the app. If I use another app to fly the unit , it will void my warranty. What it the deal with this ??? With some many people working remotely, can’t dji put a team of app developers together and have this working properly.....!!!!!. I can’t even review the app itself because i can’t even do the registration..Version: 4.3.38
✓ App Won’t Work on my iPhone 6SI got a Mavic Pro Platinum a couple of weeks ago. I tried to connect it to my personal iPhone 6S. The app constantly said it was “Disconnected” with the drone. I then tried my wife’s iPhone 6 and my work phone (iPhone 6S+) and they both worked just fine. I was able to update the firmware and fly the drone with both of those phones. I called support the next day and was told to “use the other phones that work”. When I explained that I didn’t want to have to use my wife’s phone or my work phone all the time, all I got from the tech was, “just wait until the new app update comes out.” Well, it’s been 4 weeks now since an update, and I have not been able to fly my drone with my personal phone. I talked to my work and they don’t want me using it to fly the drone and my wife isn’t around all the time. I’m giving this app 1 star for the crappy support, poor ability to work with all phones, and its ability to make so many others, just like me, as mad as I am. I am very disappointed in you DJI. If only you could create software as good as your hardware..Version: 4.1.18
✓ Overall, ok, kinda.Mostly fine when flying. Some freezes here and there in the air with spark but mostly good. An unbelievable amount of app crashes and problems with the editor. When it actually works, lots of fun and great videos... But mostly just crashes or stalls and needs resetting. Lots of work to be done on what is a good feature..Version: 4.1.18
✓ Amazing app when it works.I’m struggling to keep it running , it is constantly crashing on iPhone 6S plus, with latest IOS. The app was updated recently for iPhone X and since then it is constantly crashing after about 30 seconds being open and all the information uploaded to the drone is lost. Cannot fly the drone as once it’s in the air I lose the app, The only way I get it to work is by reinstalling the app and logging on back again to DJI, Please fix this problem as it’s affecting the my ability to use the SPARK. Other than that, the app has tons of practical user and customisable features, and plenty of safety features to bring the drone back if all fails once the home point is setup period to take off. Use the remote and tat way you have a redundancy in case the app crashes. That way you can bring the drone back safely ..Version: 4.1.18
✓ The idea is good, just not quite all there yet.I have the mavic air 2, which this app isn’t compatible with, but I use it to download videos from my smart controller with the go share feature. It’s nice to be able to download the videos directly to my iPhone, but it’s a hassle to have to just sit on my phone, with the file downloading, and tapping my phone every so often to keep it awake so the download doesn’t fail. It will also fail if I put the app in the background. So I just sit here for 10 to 15 minutes watching my phone while a 2+ GB file downloads over the 2.4 ghz WiFi network from the smart controller. Could have been done better. Don’t get me wrong, the drone is amazing and takes great footage, the software experience is definitely lacking though. Hope to see improvements.Version: 4.3.42
✓ Cant even registerCant register.Version: 4.3.24
✓ Editor doesn’t work since last update !Editor doesn’t work since last update ! I don’t have access to my video, need my video ! When I clic on editor, the app freeze and reboot, again and again I can’t playback my video from my phone.Version: 4.3.37
✓ App crashing cant use my droneCannot use my drone anymore due to the app always crashing as soon as i open it. Tried reinstalling it still nothing! pathetic !!!.Version: 4.3.38
✓ Would be a great app if it worked!App cuts out every time it is opened - usually within a minute. This is often mid flight, or even trying to report the problem. Please update the app. This is expensive and redundant equipment otherwise. I have the latest version of the app available on the Apple App Store, with iPhone 6 (iOS 11.2), and all firmware for the controller and drone updated. I have also deleted and reinstalled the app..Version: 4.1.18
✓ New updateTerrible experience.Version: 4.3.37
✓ Mini 2Not compatible with DGI mini 2.Version: 4.3.42
✓ App feels like a betaI just spent sooooo much money on this drone and I want to get good footage while traveling in Asia. But the app is terrible. I don’t feel comfortable flying it getting the shots I want!!!!!! First I can’t seem to change my settings without the drone on. Which waste my battery, as I have to play around in the menu for 4 minutes before or while flying. And the setting seem to randomly change and aren’t the same when I come back to the app. But the worst is the app constantly is crashing!!!!! Recently I haven’t been able to keep it open for more than 20 seconds. And sometimes it won’t flip over on the phone so I’m stuck flying home with no battery, upside down, under exposed, WITH NO USABLE FOOTAGE!!!!! DJI, People are paying good money for your products this includes the app needed to fly it, so get on it. I hope to update it before I leave for my trip. Ughhhhh.Version: 4.1.18
✓ Constant crashing- please fix ASAP!So disappointing after buying a Mavic Pro that I am finding the app almost unusable on my iPhone 8 Plus with latest OS. All upgrades in place, firmware up to date, have deleted the app and reinstalled several times which seems to improve performance but it is always short lived. I can’t even get the app to stay open long enough to log a bug report! When spending so much on a device that relies heavily on the app DJI really should ensure the app is fully working at all times. Very poor experience so far!.Version: 4.1.18
✓ Not compatible with iOS 14.2Keeps crashing while trying to open the app!!!!!.Version: 4.3.38
✓ Seriously fix your app!I’ve been patiently waiting for their developers to fix the app that is constantly crashing for 3 years. How hard is it to invest some dev time to get this more stable as it’s the only interface between a user and their Carly investment? Constantly crashes when editing videos and often crashes even when simply loading the app. Even a force restart doesn’t work..Version: 4.3.42
✓ Worst AppPossibly one of the worst supported apps there is. When is you buy such an expensive machine, you need the company to be working twice as hard getting their app correct and ensure it’s compatible with most phones. I have an iPhone X with the most updated software and spent the first 3 days just looking at why my app kept crashing. There shouldn’t be a need for me to do this if I have invested this much money into your product. I have to now quickly log on to the app and I have ten seconds to take off (because the app doesn’t crash when the drone actually flies) and as soon as the flight is done, it crashes. Fix this guys!.Version: 4.3.28
✓ Valuable videography footage opportunity lostI was out camping and cracking cold ones on a Saturday with my boys (because that's what Saturdays are for) and I thought it would be a great idea to bust out my Mavic and get some aerial video shots for the trip video I was making but sure enough upon opening the app I not only had to log in but I also needed to update the app this would not normally be a problem but I was out in the middle of nowhere with 0 cell service with a perfectly good drone, grounded because the app isn't update efficient/can't keep me logged in. It's 2017, this shouldn't be an issue, I paid good money for this drone I'd like to use it thank you. UPDATE it is now FEB 2018 and I’m still experiencing the same issues only this time it was for a paying client, there is nothing I dislike more than looking unprofessional I wish I could leave half a star as an app review. It TRULY is a shame DJI doesn’t have software to match there fantastic hardware..Version: 4.2.6
✓ App not compatible with ios14Since ios14 the application crashes at startup. My 2000$ is now useless. Please fix it !.Version: 4.3.38
✓ App constantly crashingI’ve had a mavic pro for about 5 months now and at the start the app worked perfectly but for a few months now the app crashes while the drones in the air. It’s a bit scary when you’ve got an expensive drone just hovering and you can’t see what’s going on. This also has affected recording videos as for me eager it crashes I lose my recording which is really annoying. Hopeful this gets fixed as soon as possible..Version: 4.1.22
✓ Awesome Hardware. Updates So SoSo hard to write anything negative about the Mavic and the DJI team as this is a great oiece of gear. But so often the Firmware updates take some major gloss of the experience. They take ages, always show up when you dont want them and often come with bugs. Please DJI dont force the updates on us, make sure they are working before launch and is there anything that can be done to speed them up. I had 4 gos yesterday, 40 mins on each only to be told update failed. When this element is sorted we will have the best product ever..Version: 4.1.18
✓ Dji 4 apps crashes and stall on Iphone XI’ve using this apps with my Iphone 6s plus and never it stalled and crashed whenever I would fly my dji mavic pro. Then I upgraded to Iphone X and just today I didn’t get the chance to fly my dji mavic pro here in my hometown in the Philippines due to its continuously stalling, I even restart my Iphone X several times but still no success. You can’t use the IPhone X to monitor the video when flying. I hope this upgrade will fixed the stalling problem that I’m having..Version: 4.2.14
✓ Crashes frequently on iOS 11 and iPhone XThis app used to be stable, but now I can’t even use the editor without regular crashes (every 30s!) The editor on the regular DJI Go app works fine and does the same thing, making it even more frustrating that this app doesn’t work. Also, after several disconnects mid-flight due to the app crashing, I have lost confidence in the whole system. Since the Spark can’t be flown to it’s full capability without the app and there’s a risk that it’ll fly away with no means to retrieve it, this is a major problem. Please fix. 😔.Version: 4.1.18
✓ CrashDon’t update. This version is unstable..Version: 4.1.18
✓ Cant fly my drone anymoreWon’t open.Version: 4.3.38
✓ Sign upI can’t even sign up. It gets to the password section and then won’t go past it if though I’ve tried numerous passwords with letters and numbers and reset my phone even..Version: 4.3.24
✓ Fine for what it does, but the app itself is buggyHave to restart it half the time as the volume doesn’t work, won’t orientale even when I have the lock turned off. Those are my main complaints..Version: 4.3.42
✓ I fly my Mavic without the app nowEver since DJI imposed restrictions, I can’t fly with the apps I like and there are too many restrictions. Only fly while online? What the hell is this? I fly in National Forests where it’s allowed but has no internet connection! What about everyone with an iPad? And don’t even think about making us choose where we’re going to fly, I might drive 100 miles into the mountains and not know where I’ll fly until I make the decision! I spent $1000 plus more in accessories, as did everyone else, to fly a drone, not a brick. If you’d like to begin removing our ability to fly freely, please give us a large portion of our money back, because for the lack of features that I now have, I never would’ve bought the Mavic Pro. Also to clarify, for anyone not frustrated or understanding this, even when I’m not legally in an NFZ, it won’t let me take off, sometimes the gps thinks I’m 30 miles from where I actually am, still offline. DJI is a total disaster, sadly, so are drone laws. Currently drones are in a rough spot, and if they pause and come back they’ll lose their market share. But at the very least they need to make you sigh something with your finger to say you accept liabilities or whatever as a bypass if the app thinks you’re trying to fly in an area you’re not supposed to be in. Also they should allow ATCs to force land or fly the drone back.Version: 4.2.4
✓ App crashing almost every timeGreat/fantastic quadcopter sand cameras however the firmware is terrible I recently got a secret place in my park with the radio etc: fly more combo and I'm trying to use the app but it crashes when I enter flight it will occasionally work but only when the spark is in mid flight (manual take off with radio) I would really like a reason why this is so otherwise I'd fear I'd change product to Autel Robotics..Version: 4.2.21
✓ Had been working fine for close too 120 flightsThen all of a sudden with out having done any updates or hanging anything the app just constantly crashes mid flight like many times. This is not an isolated problem to my device because my friend has a mavic and his started and is still doing the same now also!! Fix the app DJI THIS IS A JOKE!.Version: 4.1.18
✓ Good app...when it worksGreat, feature rich app, the perfect companion to any drone hobbyist. Unfortunately though, after the latest update the app continually crashes, even when I’m not connected to the drone and reading manuals. The crashing is particularly annoying mid-flight as it diminishes the value proposition since modes like gesture are enabled via the app, when it crashes the chosen mode (I.e. guesture) stops as well, video recording etc is the same. Need to get this fixed DJI!.Version: 4.1.20
✓ Horrible Customer ServiceI received the Mavic Pro w/the Goggles & Combo pack w/3 batteries on a Friday. On Monday I reported that 1 of the 3 batteries wouldn't accept a charge. I spent 45 minutes in an online chat (be sure to copy any chat w/them as they don't provide an option to email it or otherwise preserve it) stating at the outset of the chat it was a gift. DJI wanted a photo/video/sn etc. I jumped through every hoop they asked of me and at the end of the chat, refused to replace the battery w/o a proof of purchase. Never mind that it was a gift. I'd already joined their express service club by paying the $99/yr fee. Not good enuf for DJI. 6 weeks later and still no battery. If you have an option buy a drone from ANYONE but DJI. It's no wonder they've earned 2 out of five stars..Version: 4.3.1
✓ Always crashingI’m in the middle of flying and the app crashes every 20 seconds or so. It’s incredibly dangerous and not fair that I have to be liable for any damage to the drone but the app we have to use doesn’t even work properly.Version: 4.1.18
✓ Don’t ever buy a DJI DroneI was excited to start using my drone when it dropped out of the sky, this was my third flight and I was using it safely. Thinking I may have missed a update I refreshed and updated my drone and used it again. Having 5 flights and getting more confident in my own ability I took it out on a fishing trip. All I can say is right after taking one (the last picture) the drone shortly dropped! Going 60 feet down never to be seen again. I would urge everyone that they may want a drone to look at all other companies, and only buy a DJI if you Want to be disappointed! Waste of my money. Don’t waste yours. To DJI please feel free to email me if you think this is inaccurate I would love to show you the last picture and give you my drones gps record. Again I was flying not doing any crazy just a straight line to a drop out of the sky.Version: 4.3.24
✓ Doesn’t workTried to use it today and it does not work. It says it’s incompatible with my Mavic mini. DJI GO won’t work either keeps sending to DJI GO 4.0.Version: 4.3.42
🙂 DJI GO 4 Positive Reviews
DJI GO 4 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DJI GO 4.
⛔ DJI GO 4 Problems
