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DJI Store – Try Virtual Flight App Complaints & User Negative Comments 2024
DJI Store – Try Virtual Flight app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using DJI Store – Try Virtual Flight? Can you share your negative thoughts about dji store – try virtual flight?
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DJI Store – Try Virtual Flight for Negative User Reviews
✓ No phone support for salesReally terrible customer care with ZERO phone support for sales. The app cancelled off £25 of credit I had on my account and I could call anyone to sort it out. Snail mail only. Terrible service..Version: 3.8.8
✓ DummiesWhy the hell would you set the language to French to begin with, no one wants that.. keep it simple keep it English.!!.Version: 3.2.9
✓ $20$20 for shipping. Just for two batteries and it cost $20 for shipping..Version: 3.6.4
✓ Paiement déjà effectué, vérifié S.V.P.Bonjour, on ne peux rien écrire parce on ne vois rien.Version: 5.0.6
✓ FrenchI need English in Canada or an option to change language..Version: 3.3.0
✓ Watch out for extra feesUsed this app. Cost me $32 more than buying from local store.Version: 4.1.4
✓ No English option for CanadaI agree needs to be updated to English for CDN App Store download, this is brutal!!!.Version: 3.3.4
✓ SalutIl manque beaucoup d’informations en français.Version: 3.1.1
✓ Easy to use. But limited.Your prices are literally double that of the manufacturer’s website. Hey DJI. Maybe you should hire people that can actually read and write English. This app and all your “review testers” have atrocious grammatical capabilities. I just saw an article where there was four times they spelled “photos” as “fotos” and “fotagraffy”. That shows me you’re just in it for dollars and keeping your quota of idiots on hand..Version: 3.8.2
✓ Not GoodStill crashes even after update when selecting "nearby" Very disappointing.Version: 2.5
✓ Don’t trust this DJI serviceI ordered The DJI Mic two weeks ago still it’s under the warehouse packaging, but when I checked your website, it is very close to the delivery date. Still, it’s showing. Is it that difficult to pack?.Version: 5.1.2
✓ Want to even fly your new drone? Think againI bought the mavic mini bundle that comes with everything you might need, the drone, the charging dome, usb cables you name it except the one thing you might need to actually charge your drone.. the power supply brick. Neither the mini nor the mini 2 come with this and the brick that is required. None of my pre existing Apple bricks are the correct wattage or amperage. Do I want to risk using something when I don’t know if it will charge properly? not really. I asked their support team if the Apple charger was safe to use.. they didn’t answer my question and simply told me the brick does not come with a power supply brick because “it is a popular item so it is not included because it is a popular accessory” oh really? The item that is needed to charge your product is popular? So if you want this item directly from them it will cost you an extra $15 plus shipping after already spending a few hundred on the drone..Version: 4.1.4
✓ DJI miniReceived 5% coupon but couldn’t use it on this purchase. I am not happy with that as it was good impetus to buy seeing the US - Canada dollar exchange rate..Version: 3.9.3
✓ App needs some major workThere are spelling mistakes across the app, drone comparison section, shows the price in USD instead of AUD. Would be better if the comparison table showed the common features between the two drone right next to each other..Version: 2.9.8
✓ DJI osmo pocket extension rodCould not purchase item from DJI only by Could not put in English address Had to send item to America Arizona And have item sent to England Tony DJI Lover.Version: 3.7.0
✓ CANADA is not FranceSorry I know a few words of French but of the 33 million people in Canada, 30 million SPEAK ENGLISH. DJI really? You only want to sell in Quebec?.Version: 3.3.2
✓ MisleadingStop telling us to try Virtual Flight in DJI Store app, it’s misleading and is so far from being a virtual flight. Instead focus on fixing and updating the DJI Virtual Flight app which has not worked now for 4 months! And the Forum, within DJI Store app doesn’t work on mobile devices..Version: 6.6.5
✓ Was ok now it's brokenDidn't have problems others where having with this app and the near function not working. However now I can't even find the near function. It's missing from my app. Come on DJI sort it out..Version: 2.5
✓ Shipping Cost too expensiveGood place to browse new products from DJI, but never purchase here due to high shipping cost. (2 x Carbon Fiber Propellers for £10.26 shipping cost!?) Amazon is listed the same price with FREE delivery, and the funny thing is the seller is... DJI!.Version: 2.9.0
✓ Jay RothwellDJI are so slow with everything.Version: 5.1.9
✓ Disappointing discoveryThis app is basically the DJI website in an app. If you watch the video it has all these wonderful discovery experience features including finding someone/Group locally to fly with. Learning tips from the experts...Can't find that feature anywhere in App. The store listings are basically blank except for the big cities. The dealer in London On nowhere to be found. It's just full of products to buy. Not ready for prime time as usual with DJI.Version: 2.3.1
✓ Major letdownIt’s a simple store front app, and it’s horrible. Bad layout, links and videos don’t work, no emphasis or thought put into actually delivering information about their products. A cheesy electronics retailer webpage works better, it really REALLY detracts from their image of being cool tech, refined and well executed. Let me know if you want me to do it for you, fairly sure I could do better..Version: 3.4.4
✓ Shipping times are terribleI have bought almost every product dji offers. With that being said I just ordered the new charge case for the Osmo Pocket and also added two other items to order which showed all in stock. So again at time of payment and order they all show in stock. Today was 15 days and 10 business days after purchase that they said it would go out for delivery and than take another 3-5 days for delivery. When I checked it was still showing in awaiting shipment status so I text them for them to tell me it is delayed due to a lot of orders world wide and they do not have a ship date st this point. Okay so when you place an order with a company that show in stock items how can it take 15 days to pack and ship okay even with that they didn’t email or anything to let me know it will be delayed nor provided any other solution or discount for this problem. I love the products from drones to Osmo Pocket but shipping and communication with in stock items are always a problem which makes no sense. I know this is petty but I must have spent over 10k with dji since I started doing business with them and look forward to the items coming at a ordinary time. So the app is find it’s just the delivery and customer communication is terrible!.Version: 3.3.8
✓ Shipping time is way offShipping times are way off. 15x longer then specified..Version: 2.8.2
✓ Leave my sound aloneI’m listening to music ON THIS PHONE and when I opened your app my music stopped. Why did you take over sound? Other apps do this just fine, including other media-centric apps. Take a look at Instagram. It can play sound just fine even when I’m also listening to music. This is a MOBILE app and many people also listen to music or podcasts while using other apps..Version: 7.0.5
✓ It's okaySome items are missing. Everything on website but not on this app..Version: 2.9.2
✓ MisleadingI love DJI and their products but this marketing campaign is way out of character. It feels like a bait and switch to get downloads and that is just frustrating. Hopefully it’s not a sign of the direction the rest of the company is going. The lie - they do indeed get you 2 $10 coupons when you download. One requires you to buy over $450 in drones or gimbals, the other requires you to spend more than $100. Total BS to think you’ll get the discounts for downloading and see that there are big strings attached. Anything you buy from DJI will cost enough that these caveats are just annoying. Hoping this kind of junk stops. I’ll be deleting the app for now..Version: 3.3.0
✓ America onlySeems you can only buy DJI gear if you’re in America. Ironic really as America is looking to ban DJI drones!.Version: 7.0.5
✓ Consistently CrashesEvery single time I use the app since the last update it crashes, not exaggerating... EVERY TIME!!! Please Fix Asap so I can use my drone again 🙏.Version: 2.9.5
✓ 当地商店买就好了如果你在澳洲不建议在大疆商店购买，商店的账号不是澳洲的，要支付国际汇款费用，我买了2400澳币大疆产品，银行扣了80多澳币国际转账费。在当地商店买就好了.Version: 4.1.4
✓ Notifications are just adsApp now often forced ads and promotions through the notifications..Version: 5.0.4
✓ ComplicatedNot only was it difficult it took 3 calls to DJI and was difficult entering all the data in forms where the print was so faint on screen it was barely readable. Live in Canada and purchased while in USA for a month. Could not use my Canadian address to register for DJI Refresh unless using a USA address..Version: 5.7.3
✓ App crashI got mi new mavic pro and i'm iphone user, mi current ios 10.2 iphone 6s plus and the latest app of dji go 4, the app works until i connect the control rc, immediately the app crash... i'm really upset!.Version: 2.8.2
✓ French Canada SupportUpdate: last update give support for French France but not Canada???? It will be a 5 Stars when French Canada language will be support! Otherwise, this App is easy to use! :).Version: 2.9.8
✓ Just a link to their storeNo “big” savings, and not worth purchasing - at all. Wish I could get a refund..Version: 3.3.8
✓ Not happy !You have let yourselves down badly with this one DJI. Serious privacy issues that you need to address. This is one app I really wish I had never downloaded..Version: 2.3.1
✓ DeletedI’ve deleted this app. Despite turning all of the notifications off I still get notifications.Version: 3.5.6
✓ Canada is not all French!!!!There is only 1 province ( 1 state )that has French. That is Quebec and no one cares. English is the default for Canada!!!! At the very least give the option for English.Version: 3.3.0
✓ FrenchSeriously, why only French in Canada without the option of English?.Version: 3.3.0
✓ Keep me logged in!!!!Stop making me have to log in every single time I open the app..Version: 5.1.0
✓ New update no goodOk you update the app but it’s still not usefull to 80% of Canadians as it’s in French. Garbage give an option for English. Stop wasting everyone’s time.Version: 3.3.4
✓ If you want an outdated drone, you’ve come to the right place.Guaranteed that within a few months of buying their latest and greatest, a better cheaper model will be released. I’d love to see existing models last longer with more frequent software improvements. Just a crappy feeling..Version: 6.8.0
✓ Fast and easy check out and the whole app mapI rated 5 stars after placing an order on the dji store app. But I’m trying to communicate with dji representatives to expedite or hold a package at fedex facility but there is no success. Been talking to new representative every day. Strange when you pay $699+ for a product and it getting delivered by the cheapest home delivery and can’t even get to hold the package. I’m afraid to lose the package since I’m not home everyday until 9 pm and fedex delivers until 4 pm. DJI should improve their logistics..Version: 4.1.1
✓ Need EnglishWhy French? Where’s the English?.Version: 3.2.9
✓ UselessGreat buy a dji drone 👍then try to buy some spare props. Not a chance, I’ve been waiting 2 months now to purchase extra props for my Air 2s 😢. Every time I speak to DJI on twitter or Facebook they promise me that they will call me back in two days to let me know when I can buy some props but they never get back to me. In my opinion that is very bad customer service..Version: 5.1.0
✓ PIECE OF CRAPThis is the worst experienc e ever in downloading an app and i ahve no idea what they will be doing with my data. I am from canad and they showed me an ad that promissed 10$ by downloading teh app and i went for it like a fool, downloded the app and no 10$ , contacted them which took me 30 min and now they claimed it ios only for US, if this is ofr us, why are you showing the add in canada??? why this was not marked??.Version: 3.3.0
✓ Dji StoreDude your apps is French can you pls ad english language so everyone can understand 🙄.Version: 3.3.4
✓ Would not accept address line 1Said too many characters after typing one character.Version: 3.8.8
✓ Getting worseLast release kept crashing. Now it won’t even start. I will be selling my DJI equipment as I can’t even fly it now..Version: 2.9.6
✓ Spark extrasDJI has always been great for my wants and needs. How ever at this time there are 3 things that I wanted but not available. I know that I’m not the only one who wants extras for their bird but I have been waiting for almost a month. So I’ll just get what they have and maybe I can get the rest another day. Other than that DJI has been great..Version: 3.5.6
✓ Don’t push your new modelsEverywhere I look is just the new model popping in front of what I’m looking for and it gets quite annoying. If I want a new model then I obviously know where to get it. Don’t need you guys suggesting it around every corner.Version: 5.6.1
✓ Getting better!Much improved over previous versions but still needs work..Version: 2.8.4
✓ Personal DeliveryGreat app, easy to use, especially on the iPad. But spend a penny under the cut off and £16.95 for delivery? At that price, I would expect a personal delivery, wrapped in red ribbon and demonstrated fully. Come on guys, we know that you have next to zero competition. Your profit margin is huge, so why rip us off with postage? Not impressed!.Version: 3.9.0
✓ Crash after updateEven after the latest app update it's impossible to post new topics to the forum and the nearby tab crashes the app 100% of the time. Poor show..Version: 2.6
✓ LolTook me 5 attempts to get Osmo shield, take my money dangit.Version: 3.6.6
✓ Not user friendlyWhile placing the order, your system kept asking me to order additional stuff. I ordered all of the necessary fly away kit. The drone the RC, the carring case all of the all of the smart batteries, the charger, the propellers. And then it asked me if needed the extra kit again. I just purchased it. I hope the DJI Mini 3 pro is better then the website..Version: 5.7.3
🙂 DJI Store – Try Virtual Flight Positive Reviews
DJI Store – Try Virtual Flight works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DJI Store – Try Virtual Flight.
⛔ DJI Store – Try Virtual Flight Problems
