Yoga International App Negative ReviewsGaia

Yoga International Negative Reviews

4.6
4.64443 star

Total 88 Negative Reviews

Yoga International App Complaints & User Negative Comments 2024

Yoga International app received 88 complaints, negative comments and reviews by users. Have you ever had a bad experience using Yoga International? Can you share your negative thoughts about yoga international?

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Yoga International for Negative User Reviews

Not great and unfair when you would like to unsubscribeThey make you pay for the extra month even if you’ve stopped using the app completely for the current month of subscription (because really you find on YouTube for free much nicer classes than here).Version: 2.0.0

Great content but terrible cancellation policy and serviceAs someone who uses a few different yogasubscriptions onoine, I was very disappointed to find out when i cancel my subscription even with a week left, I'm unable to access the content till the end of the month which I have already paid for. Most other online yoga services allow you to access content till the date that youve paid for. eg alomoves, glo This should been at least a message upfront on the cancellation screen. I was cancelling early as there was no way to pause subscription. On top of that, having contact them about other technical issues that I have with the app before, it took them 2 weeks to get back to me. Will not recommend when there’s better services out there..Version: 1.9.9

Great when it worksI love the classes, the variety and the ability to download classes too. It’s great when I want to follow along and not structure my own practice. The big drawback though is that the app only works about half the time. I can open it and select the different screens, but can’t scroll through classes or select one. Pretty frustrating. Doesn’t resolve with reinstalling it or closing and reopening it, just seems random..Version: 1.9.9

Classes and instructors are great, software needs some workApp is clunky and non responsive. Play/pause is unresponsive and inconsistent when casting. Courses don’t save your progress as you work through them. App often closes itself if you switch to a different task (like a text message). I’ll keep using it for the quality of the teachers and their classes. But the app itself is pretty frustrating to use as of now..Version: 2.1.0

IPad crash appAll this app does is crash.Version: 2.0.0

Very Bad Customer ServiceI renewed my subscription via my iPhone a week ago and am not able to gain access to member content. I’ve tried connecting with customer support via email, which generates a generic response indicating a support person will follow-up within 24 hours. Didn’t happen after multiple email contacts initiated by me. Then tried their chat support. Left me waiting on chat for about 15 minutes with no acknowledgement of wait times, etc., an no further chat after stating they would address the issue. I finally got an email that provided absolutely zero help. How do organizations like this remain in business? I’m cancelling my subscription. Buyer beware..Version: 1.7.0

Quality information and classes when the app worksI like having yoga classes ready to go on my iPad, unfortunately this app is very buggy and I can seldom see my classes anymore..Version: 1.5.1

App isn’t workingSo far the app isn’t working. Loading anything takes ages, it won’t register courses I put on favourites or that I start watching. Pretty horrible..Version: 1.9.9

Wish it played when phone locked or there was a sleep functionI love the platform, but not so much the app. Pretty much impossible to use the app for meditations, as it stops playing after a few minutes when my screen goes off. I shouldn’t have to keep my screen on “always on” for this. Most apps don’t require it. Makes doing the sleep meditation impossible on the app so I have to use the browser. What’s the point?.Version: 1.9.9

Fantastic content but unstable platformAwesome workouts for men but this app is buggy across phone, ipad and keeps crashing. Any fixes????.Version: 2.2.1

Steal your moneyI asked to cancel on the day my free trial ended and they said no they already charged my credit card and would not refund me. The video quality on some videos is poor and there is not a lot of selection for beginners. I now can’t afford to go to my studio which is now open because they stole my money :(.Version: 2.3.0

Slow, can’t slowReally unresponsive. You have select something 5 times before it selects it. Often freezes and want scroll. Only able to select 1 option instead of multiple..Version: 1.9.9

Can’t go to what my emails suggest and can’t find all my coursesThis app jumps around too much and is not able to take me to where it claims it’s going to take me! For instance, I get an email saying about a course I’m interested in, I click on it. I get directed to a ‘join up’ page and can not navigate back to what I wanted. Also, if I buy a course I can’t find it with the email link. It’s really poorly designed..Version: 1.9.9

Do not sign upNot what I expected at all. And then when I cancelled it they continued to bill me for two months after even when I supplied proof that I had tried to cancel it and had emailed them to see why was going on. They denied any attempts to cancel. And continued to bill me anyway. An absolute joke. Do not sign up unless you want to for life..Version: 1.9.9

First impressionsI haven’t used the app yet, but have a terrible first impression. I’m a 43-year old woman who wasn’t able to have kids and I have a lot of grief around that. Grief that I am trying to work through with yoga and meditation. I filled out the kind of things I was interested in, and prenatal classes weren’t even on the list. But the very first recommended class was for prenatal/postpartum. So pronatalistic of you, Yoga International. Just because I am a woman under 50 does NOT mean I want suggestions for prenatal yoga classes. I hope the developers consider this. I have asked how to remove recommendations (is t obvious, if it’s possible)..Version: 2.4.0

Way to hijack paying customersBe careful subscribing to this app, they over charge you in super fine print. I paid just over $100 last year for an annual subscription and was hit for $265 this year. Of course when I contacted them they are closed. If I don’t hear back I will call my credit card company and reverse the charge. Absolutely ridiculous..Version: 2.6.0

Shame companySeriously these app screams scam- can’t even offer a refund on the same day if it magically coming out of your bank account. Waste of money. You can only Contact the company via a chat box on the website. I get these instructors need to get paid but this seems like the company gets the money and they pay their instructors peanuts. Don’t waste your money. Go on you tube, there are plenty of free videosthat are just as good.also I noticed that there is too much talking and not enough relaxing music.Version: 2.6.0

Unable to upgrade subscriptionUnfortunately very buggy app – I’ve been unable to upgrade my membership and perpetually seem to be stuck in the paywall / upgrade / confirm / back to paywall loop, even when trying through both the app and directly in iTunes. I’ve uninstalled and reinstalled, still nothing. I really wanted to like this app and the content on here. Sent an email to support that was not helpful either. Please fix!.Version: 1.9.4

Worst Customer ServiceI have never been so disappointed in a service. I was charged by this company for no reason, I never signed up. DREA accuses me of being abusive when I was not. I had just asked for a refund because I did not enroll in this service and was ignored. She was very rude offered no sympathy and did nothing to correct the situation or try to offer support. DREA just wanted to pretend it would go away by doing nothing and by not keeping me updated with the situation. She was not helpful, not caring, not considerate..Version: 2.0.0

Rally unimpressed.This is the second time I’ve joined and immediately canceled as the promised free course was not supplied. Last time Yoga International did not refund me and I took it on the chin, figuring I had messed up the cancelation. Not this time! I know I completed the process. Let’s see if they refund me, if not I’m disputing with my cardholder. ETA they charged me TWICE!!! Just gets better 🤦‍♀️..Version: 2.6.0

Please keep up to date with iOSThis app is buggy and resource hungry. It crashes my iPhone 7 and hangs when moving between sections. Phone has no issues with other app, plenty of space. Frustratingly this app has bucket loads of potential get the dev team cracking..Version: 1.7.0

Awful appI honestly can’t understand how it can be possible for an app to be this level of bad and still downloadable on the App Store. Quite simply, your app is broken. Please fix the plethora of issues — whether alignment being wildly off, failing to respond to device rotation, or the fact videos simply don’t work — when they do there is a persistent “pause symbol” in the middle of them, and if you do try pausing or skipping through, the entire thing breaks and you have to relaunch the app. It is frankly shocking! I just don’t get it. I want to access your content, but it is virtually unusable in its current state. Please fix..Version: 2.0.0

Better organizational options, please! :)I only signed up for the free trial and didn’t have the same problem with membership fees as others seem to have had! i actually really like this app/company BUT i wish they had a better way of organizing favorite classes. only one folder to keep stuff in so if you’ve saved a bunch of classes, they're all lumped in the same group and you have to scroll through to find what you want. and saving programs or courses isn’t even an option... why?? literally the only reason I got rid of this was because i’m trying to stay dedicated and keep yoga consistent and the lack of organization is irritating. also, i’m hoping it was just a random glitch, but there were a few times i did courses and it didn’t register that i had watched anything. so anytime i went back to continue the course, i have to sift through all the lessons to figure out where i left off..Version: 2.0.0

Don’t buy thisIt will drive you nuts. The content is great and once you access it you will want it, but the instability and poor system design will drive you bonkers. Have a favorite class? If you find it once on your iPhone you will never find it on you laptop or roku device, because favorites don’t transfer. Roku app crashes constantly (thought the workout room was a good plan, think again). iPhone app sometimes scrolls but usually doesn’t, so you will only be able to access the first two classes on any list. Contest crashing across all platforms, and search function is terrible, especially on the roku app, you can search the literal entire name for a course you are staring at on your phone and never find it on your laptop or roku. This app might have been a revelation in 2004 but it is an absolute embarrassment in 2019. Don’t waste your money..Version: 1.9.9

So badHow to cancel in a one month and no customer service can fix and refund it when ur enrolled already..Version: 2.0.0

Fraudulent operation!Be careful! I have cancelled my membership before my free trial expired yet I kept getting charged. Not only once per month but around 3 times per month. In 2.5 months they have managed to take $240 off my account!!! Stay away.Version: 2.3.0

Offline mode not workingI did love this app (and the computer version) - lots of great teachers, classes, articles... BUT, one of the main reasons (if not THE reason) I got it, was for when I travel. I need to be able to save and download my favorite classes so that when I don’t have my home studio aaand I don’t have signal, I can still do yoga. This used to be possible with this app, unfortunately it no longer works. Because of this I’m considering canceling my subscription and finding something that WILL work in offline mode :(.Version: 1.9.9

It’s a trap! Stay clearTook out a 30 day free trial after seeing a FB advert saying you could cancel at any time. It’s a lie. Can’t cancel membership in the app and the online process to cancel is designed specifically not to work and doesn’t allow you to leave, just takes you to a page to sell you more courses and is impossible to get passed. Any company with such obvious deception and who treat customers with that much contempt need to be called out. On top of that, it doesn’t cast to Chromecast so unless you have the app on a TV or Apple TV, you’re stuck with it on a small screen.Version: 2.2.1

Great teachers but proceed with cautionGreat teachers but, as many other people state, the app itself is riddled with bugs. It works so poorly through Apple TV, the reason I have it, with the search function proving virtually useless. The customer service is awful - no email or phone - and as other people note, the renewal policy is brutal. I tried to cancel during my annual subscription and got an automatic message saying I’d immediately lose my membership. Then it renewed and despite taking no classes and contacting them within a few days, they point blank refused to refund me. For a product of this price, customers deserve better (2 stars for the excellent teachers). Seriously un Zen experience..Version: 2.6.0

Automatically takes moneyThey automatically will charge you card for over $200 and not inform you until AFTER it is done. They don’t reach out to let you know membership is expiring and ask if you want to keep. Then there is basically no way to contact them. There is a text/chat box but it is automated bot answer..then you wait for a team member to get back to you “as soon as they can”..Version: 2.6.0

Clunky and unresponsive and no customer service whatsoeverFrustrating experience. And how on earth?.Version: 1.9.9

HorribleThey have continued to charge my account long after I asked them to cancel. Don’t get sucked in..Version: 1.9.6

Not very user friendlyThis app is confusing and not very user friendly. Yes, there’s a wide variety of different yoga sessions on there but it’s confusing and quite difficult to find the type of sessions you want. Seems to be more targeted to post natal of trying to counter medical conditions or very high level yoga practices. I’ve used way more simple and satisfying yoga apps than this one..Version: 1.9.9

Good content but poor app experienceI really hope they updated this app soon. The usability is so poor. You can’t search a term, click on a result and thing go back to the search results to click on another link. Also once I’ve searched I don’t seem to be able to search for anything else without having to close down the app and start again. Sometimes when I click on results they don’t open. There are just so many issues with this app that I find myself hardly using it. I think I will sadly have to cancel my subscription unless this app is improved soon..Version: 1.9.9

Does the app work?I’m on good wifi, it’s taking hours to download a lesson, it’s always thinking, not sure if the app works at all..Version: 1.9.9

Great content, very poor appApp not working correctly making the user exprimé ce very bad while the content is great... too bad, really.Version: 1.9.9

FRAUD ALERT!!!DO NOT PAY ANY MONEY TO THIS APP!! They over charge and when you go to cancel, they are mysteriously unavailable or avoidant. I wish I read all the similar reviews first..Version: 2.6.0

Totally unprofessionalDon’t fall for this app. Its a fraud..Version: 2.3.0

Terrible tech issuesI purchased a membership with the highest of hopes. I loved everything I saw & was eager to begin classes. I used the roku app on my tv (brand new roku device, only a month old), it crashed 8 times in a 30 minute class. So I tried another tv in the house with a different roku app (roku tv, 3 months old). Again it crashed constantly. I resorted to trying to finish the class on my phone (brand new iPhone 11) again, the classes crashed. After spending nearly 3 hours to take a 30 minute beginner class I finally gave up and cancelled. I love that you have classes for the absolute beginner & for the mobility challenged, but I can’t take 3 hours to do my yoga each day. You have a great foundation, but your tech is just terrible. I may come back if these issues were resolved because the classes are legit..Version: 1.9.9

Don’t do it!This company has a very aggressive subscription model, with a zero refund policy. I signed up for a monthly subscription, was moved across to annual and then received no reminder about upcoming renewal. I noticed the payment and immediately asked to cancel, only asking for a pro-rated refund for the time not lasted. I was told they do not offer refunds. I had two questions with the help team and was then told I would not be offered any further help support regarding membership questions! They don’t even have T&C for an annual plan, and when I asked to see them they told me they won’t reply to membership questions anymore. Unbelievably poor customer service and short term money grabbing attitude. I would say avoid from as far away as possible. The app is buggy too and often crashed and the search function for classes was in my opinion poor..Version: 2.3.0

Disappointing EntrapmentI cancelled online two weeks before the end of my month trial (after noticing the advertised ‘hundreds’ of courses included in the membership were actually very few) and was very surprised to find YI billed me for the next 12 months. When questioned the operator was downright rude and I was told that there was no evidence of an attempt to cancel. They can’t even provide a receipt for tax purposes. My advice is stay away unless you want to pay your membership for the rest of your life..Version: 2.0.0

Scam.Signed up to a free trial which was ok but after I cancelled that they continued billing me and it took me 4 months to get in contact with them to have it cancelled, only to be told I could not have my money back even though I cancelled my membership..Version: 2.0.0

Let downYoga Intl is full of great content. Unfortunately the app lets the down. It’s buggy, crashes often and just plain doesn’t work properly. For example when listening to a podcast, shortly after starting, all of the co trols disappear. They are still there because you can pause and scrub through if you can remember where the controls should be. Looking through the reviews it’s clear to see that the app has never properly worked for everyone so I have elected to ditch the app and use the browser on my phone to access content instead..Version: 2.3.0

SubscriptionWhat an awful app. All my other subscriptions are on my Apple Store & I can keep track of them all. Unlike this one, I got charged for the app that I had NEVER used. Then had to cancel my membership through the program which wasn’t easy..Version: 2.0.0

Classes great, app functionality pretty awfulI enjoy the classes, teachers and overall content and at happy to keep subscribing. However, the app barely works for scrolling through classes, especially if you attempt to filter by duration, etc. This really makes the process annoying so I’m thinking of quitting unless it’s resolved. Very unfortunate as the content and level of teaching is quite good and will be hard to replace..Version: 1.9.9

Unable to cancel a free trial and forced to pay membershipI am unable to cancel my account. I tried to cancel after a free trial and it auto enrolled me into a membership. There is no phone number to call and the customer service chat is never available with a human. I did all of the trouble shooting that I could and I'm still unable to cancel. It's an awful app for yoga in general and I've never used it yet I'm paying for it..Version: 2.1.0

Awful appI love Yoga International’s content from classes to articles to online trainings... but the app is awful. The app doesn’t seem to transfer to my account even though I’m signed in and most content won’t load on the app. Frankly, I don’t even bother with the app anymore. I check in occasionally hoping they’ve fixed all the glitches and streamlined the app, but no. If you’re going to launch an app for your business, then do it right. Yoga International has missed the mark entirely..Version: 1.9.9

Do not sign up, not user friendlyI signed up to try and the app keeps lagging. The videos didn’t even work properly - the instructor introduction video keeps playing in the background while I opened another video, therefore I cancelled it after a few days. Then I found out after a few months, they’ve been deducting money from my account all this time. I had to go back and cancel it again. It was a very confusing process to cancel the subscription. I emailed about the problem and they would not refund my money. It’s been such a waste of time and money. I’ve used yoga glo and it’s a much better app. Stay away from this one!.Version: 2.6.0

Rip offSuch a rip off your money. They are just money grab and unprofessional. They charge you money and then not upgrade your account when I contacted them they are like your account is not associated with any paid membership yet when u asked for refund they won’t give me my money back because of their policy. This app is being run by bunch of loosers and unprofessional people. I won’t recommend this to anybody not even for free trial. You could find better videos on you tube for free. Yoga instructors on this app will forget there own content while videotaping. I don’t know who rated this app 4-5 start must be paid customer..Version: 2.0.0

FrustratingI canceled from day 1 and they still charged me one month later. They also refused to refund. Nice triallllll.Version: 2.0.0

Great selection of yoga classes, glitchy appWould be nice to be able to search by teacher more easily (which you can do on the website). When you select your favourites or launch a search, the app inevitably freezes on the first result and that’s frustrating. Same thing with your downloads: you have to wait to be able to delete one and they don’t AirPlay. Please upgrade soon..Version: 1.9.9

CheatersPlease refund my money.... I have never subscribed in the first place... and then if I have to cancel my membership their is no such option given... this is just cheating and looting our money....Version: 2.2.1

Great content but glitchyI think this platform is true gem. But I find the app very glitchy. The comment section freezes easily. Some videos has no sound. Maybe spend resources fixing kinks instead of adding more features..Version: 1.9.9

Great app until it stopped working!My app is no longer syncing with main app and no longer showing any of my saved work. It's also lost other features like returning home. Have tried all the various fixes and emailed YI but no result. Anyone else getting issues? Ps. I'm a paid member!.Version: 1.5.1

Yearly subscription renew scam, no refund policyI got a yearly subscription during lockdown last year as it was a good deal. My yearly subscription then got automatically renewed even though I was sure I cancelled it before the renewal. I contacted them 2 days later when I saw the £100 payment on my statement but I never received a reply. It’s really a lot of money I would have never spent on this service if they hadn’t scammed me..Version: 2.6.0

Great app just can’t scrollAlways have to flip between the different sections and wait for the app to allow me to scroll down. Or just need to be happy with the first class that comes up if it doesn’t let me scroll at all! This is something I’ve paid for, I expect to be able to use their app..Version: 1.9.9

Not customer friendlyLoads of content and hard to find the same class twice. Extremely difficult to cancel membership, not customer friendly.Version: 2.4.0

Horrible app syncI was on the Apple TV APP for a month or so and absolutely loved. Suddenly the layout has changed it takes 15 mins in very old method to enter your user name and password ! Many of the old classes disappeared Not a clear method to search Very disappointed.Version: 2.2.1

The worst yoga I’ve ever sawThe courses are so weird. Poor teachers, you can find way better free on YouTube. What’s even worst is their app that doesn’t allow you to fast forward or rewind and that just constantly bug. That’s a total waste of time and money..Version: 2.2.1

Buyer bewareI bought a Bluetooth device and along with it came a membership to this website and two others . I never opened this website and used it but I did use the other one pandora for the three free month period . When I went to cancel this and the pandora I couldn’t get them canceled I finally had to put in dispute on My credit card to get rid of but by then this company said I owed them for 5 months . About $75 . Amazing I never used this at all not one class or what ever they call this app I don’t even know the name of this company , I would call it scam yoga. I never knew if I liked yoga but now I know I hate yoga what negative energy to charge someone for something they never used. I’m a senior on very limited income how desperate to make charges unfairly on the people that aren’t that good on internet. I called them but the phone message is you can’t reach anyone on this call don’t leave a message . On the positive side I would like to thank pandora they cut off the service with no charges . If I ever again buy anything on internet it will be pandora ! So buyer beware this company is apparently desperate for your money..Version: 1.9.9

You are bombarded with a pop up to rate this app.Have not even found my first class to practice and I have been asked several times to rate this app. You are never going to get an accurate rating if your yogis can’t even get a practice in before being asked to rate the app. I can’t help but think it would be to your advantage to address this. Namaste.Version: 1.9.9

Saved courses not on profileSaved courses on my phone not transferring over to my iPad, same login, yet not available that needs to be corrected..Version: 1.9.9

Worst appThe app charged me after my trial which I didn’t want so I was trying to cancel my subscription it told me how and I did it yet it says that I can’t do that so I wait 3 days before my next payment due on the 13th of this month as it told me to get the payment was taken out of my account today and I can no longer cancel it! It is absolutely overpriced the support email doesn't actually work the yoga classes are not even worth the price you can get better classes on YouTube for free.Version: 1.9.9

Cannot download courses purchased online!From app description, it looks as though you can do courses you’ve purchased on their site... once in app under FAQ one learns otherwise. Gave two stars because that’s the only reason I downloaded it - to work on a course during long flights. Maybe their classes are good. Can’t say. Annoying... change your description..Version: 1.9.9

Think a radical app update is overdue!I'm glad a new feature has appeared to link easily from an email to watch a class on the app, but more work on functionality needs to be done. I've saved a few classes as favorites, but when I view my favorite classes from the app - none appear on my faves list. I can search for the class again & there is my favorite heart icon sitting at the bottom of my favorite class, but doesn't show on my list :( Very annoying ! Also, I've downloaded a few videos, same issue, they don't appear on my download list. :( Very very annoying !! It seems this app has a lot of work to do to match up with the great content being offered. I subscribe monthly & feel YI are letting me down, I'm losing patience. There are other good offerings out there which I'm now considering..Version: 1.5.1

Won’t cancel accountThis is a scam. Don’t sign up. They’ll continue charging you you no matter how many times you attempt to cancel your account. They are breaching consumer law. Yoga international are scammers..Version: 2.2.1

Buggy appEvery time I push pause it won’t play again. Also, the suggested videos are rarely what I have asked for in my settings. It suggests all levels of videos when I should really only be doing 1 and 2. I also like to bookmark videos that I might want to try in the future but I wish the bookmarks page would give more information on the video than it does. The videos themselves are pretty good though..Version: 2.2.1

Glitchy appThe app is glitchy, and some content can only be viewed on the web. I signed up for a free trial through the app and it didn’t update - so I was stuck in a loop of getting denied access to paid content, being notified I had to start a trial, and then going to start a trial and being notified I already had one. When I tried to login through the site it also hadn’t registered my trial account and tried to get me to activate again, although it showed on my Apple subscriptions already. The app was too frustrating to deal with, especially since it doesn’t have all of the content. Too bad, the courses and workshops looked great..Version: 1.9.9

The app and website crashes.I paid for the annual subscription fee and deeply regret it as the application and website is the most frustrating thing I have to deal with on a daily basis. I avoid using this service solely because of how horrible the website is designed, which is sadly a waste of money. It’s also almost impossible to download any videos like it claims you can if you sign up for a year. Please fix this..Version: 2.2.1

Scam. Look elsewhereSee they won’t post my review.Version: 1.9.9

Great App with Some flawsThe interface needs work. The search engine often lags and makes it difficult to find classes. The selection is great but the would be better if the interface was smoother and easier to navigate. (I.e. find classes by body part or being able to type in key words).Version: 1.9.9

FraudThis is a scam, didn’t even use it & they charged me $30 and won’t refund me, disgusting customer service team..Version: 2.0.0

Odd appI’m a member and have paid for a course but can’t find it on the app search nor in My Courses. Very frustrating. Can only access it via a web browser . Even writing this review the “Rate box” is present on the screen!.Version: 1.9.4

Cancelling a subscription is not possibleI cancelled my subscription through the iPhone app and continued to be charged monthly. Reached out to yoga international with no response. Apple was not able to help me because yoga international was charging me directly and have no idea why they have my credit card information directly. Eventually after many hours on hold with the visa fraud department there is an investigation but unfortunately they aren’t able to stop the payment so my card has to be replaced. Leading to additional hours of notifying others of card number change..Version: 2.1.0

Yoga with a bit of scam!!I hate to write a bad review but 4 months ago I tried this site for 1 months , and since I don’t really use it as much I decide to cancel it in the same month. For some reason that cancellation didn’t go through , even tho it says Processing! I thought all good, until 4 months later I saw they have been charging my acc that I don’t use. So 4 month after I tried again to cancel and it says , PROCESSING . But never actually canceled. I didn’t get any confirmation and ect. I assume a lot of people get fooled here. I contacted the costumer service explaining the whole thing and they said they are like Netflix and can’t really refund! What a lame answer sorry but not sorry . but this is a difficult time , if you want to scam and take advantage of people please don’t use the name yoga!.Version: 2.2.1

Basic errorCourses can’t be viewed on the app, this is huge oversight..Version: 1.9.9

I would give zero stars if I could.I would give zero stars if I could. I got sick shortly after signing up for the free trial period. I have loss of mobility and dexterity of my limbs and paralysis throughout my body. I haven’t been able to use the app at all! I tried to cancel my free trial and the website wouldn’t let me, so I contacted customer support. During this time the free trial ends and they charge me for the next month. I explain the situation and ask for a refund but it’s more important for this company to make $14 than make an exception for a SICK PERSON. This company is so horrible! How can you promote health, wellness and balance when you are a company who sees things in black and white? They are making me keep the app active until the month is up even though I am on the way to a wheel chair. Thanks Yoga International for being a sell out!.Version: 1.9.9

App - 2⭐️ at most, content - 5⭐️As a yoga instructor and yoga student I enjoy the content of YI for several years now. I found teachers, courses and other content I enjoy, use in my classes and personal practice. Sadly the usability of the app is left much to be desired. I view it on my iPad most of the time. The size of videos doesn’t fit to the screen when I open them (I have to switch to another app, then back, and by chance the app would show video full screen). I can’t open videos from my saved list and have to type in the name of the class in a search to get an access to smth I already saved. The web version and mobile app version do not really sync (I had issues while viewing my purchased courses). Sometimes a teacher’s intro video plays over a class video (!!), because it just has an autoplay… There are many more annoying issues. They need a good QA team on board to check on all that bugs, both mobile app and web. I don’t want to level up on my subscription because all these bugs..Version: 3.0.0

Don’t do it!!!!!I joined up over Thanksgiving based on the reviews. The area I do yoga is in my family room and I use my TV to view it (Roku). It is slow and there are issues with the app on my TV; I spent 45 minutes trying several avenues to get it to work (several occasions), missed my time for yoga and the only resolution was that I was not able to see the screen. I asked for a refund and the “issues” have begun. The response I received was inadequate and clearly the person who responded sent a scripted response, and has no understanding of my membership. I asked for the issue to be sent to a supervisor...the response is silence. What a disappointment, my view of this company is quickly changing..Version: 1.9.9

Total Scam!I tried to cancel my membership a month ago (literally after I signed up for the trial and realized it wasn’t for me, a little to hippy dippy for my liking) but apparently the cancellation didn’t go through. I haven’t used the service AT ALL and only discovered that the cancellation didn’t go through when I saw the charge on my CC. I immediately contacted the company (via chat because they no longer have a customer service department) explaining the issue and asking for a refund. They’re reply was while I couldn’t get my money back, I’d be able to use a service THAT I DON’T WANT for the next month. Thanks but no thanks, total rip off!.Version: 2.0.0

Bad appClunky, from initial login and never gets better. Higher better programmers. You are forced To go through an awkward search to find anything. If they are listening , try to make it connected to the website so at least you can cue up on the pc so that what you want is easily available when you want to spend time in an online practice rather than searching endlessly and hopelessly for a specific class. Very antiquated app for both iPhone/iPad but most of all, Roku on the TV.Version: 1.9.6

UnethicalThis company is unethical. They lure customers with promotions and discounts then renew without notice at double the initial price for the whole year at once without the possibility to cancel. They dig their heels in as if it’s right to charge a year in advance for services as yet unused. Disgusting behaviour from a “yoga” company. Look elsewhere for integrity and transparency, this company isn’t it..Version: 2.6.0

They will take your money but lock you out of the app!Tried to access the app after a few month break. They still happily took my money but wouldn’t provide any support to reset my account. I didn’t want to cancel but I didn’t have a choice as customer service kept giving me guidance that didn’t work. It’s a shame because the instructors were great but the bad business and shady practices ruined it..Version: 2.4.0

Crashes if you pauseNavigating through favourites is not a friendly experience. Since a recent release it doesn’t show the duration of the class. And there is no way to organise them in groups. If I need to pause the class, it won’t restart playing. I have to close and start again and fast forward to where I was. This causes that my class doesn’t count towards my weekly goal. Closing the video after finishing can be tricky. Like the sensitivity of the touch screen is not properly adjusted. The variety of classes is OK. Not many options for ashtanga yoga, though.Version: 2.2.1

Technical GlitchesI’ve enjoyed the content over the last several months to get my daily exercise in. However, for a while now you cannot pause or skip or rewind in the video at any point without having to start it over. It just freezes indefinitely. This has killed my morning yoga buzz multiple times now. Received a call mid-workout and just denying the call crashed the video. Unable to reboot and skip to where I was. This app needs some extra tech support love..Version: 2.2.1

For advanced people only.Absolutely impossible courses. Advanced yogis only. The app also doesn’t sync with our online account so you can’t easily navigate between activity online and the app. Also too much content that’s impossible to navigate..Version: 1.9.4

Yoga scamBe aware you can’t cN el after 31 day trial, it’s a scam..Version: 1.9.9

IPad and iPhone don’t syncI use the app on my iPhone and other times on my iPad and the information such as favourites and practices completed don’t sync. Maybe it’s a glitch in the system but for 15$ a month, I would expect more....Version: 1.7.0


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