SleepSpace: Dr Snooze AI Coach Negative Reviews

SleepSpace: Dr Snooze AI Coach App Complaints & User Negative Comments 2024

SleepSpace: Dr Snooze AI Coach app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using SleepSpace: Dr Snooze AI Coach? Can you share your negative thoughts about sleepspace: dr snooze ai coach?

SleepSpace: Dr Snooze AI Coach for Negative User Reviews

✓ Needs a lot of workThis app shows promise but needs a lot of work. It has a buggy interface and the premium features (deep sleep, relaxed dreaming) would just wake me up. This morning an annoying clipped computer voice just started telling me to ‘relax’ every few seconds. Waking me up 30 minutes before my alarm. My Fitbit shows that I’ve had worse sleep since starting this app.KmanleyVersion: 1.5.1

✓ Makes sleep worseEvery time I use this it makes me wake up in the middle of the night and makes it harder to fall asleep..GhshanVersion: 1.9.3

✓ First Impressions - Not impressed...I downloaded the trial version of this app, and I really wanted it to work. It seems like every time I started the app, and followed the instructions, I got these insanely loud bursts of white noise (without warning, and for no obvious reason, the white noise would start off at a low volume, and then increase to an unbelievably loud volume). Extremely frustrating! And this is from an app that is designed to promote better sleep. Further, the app would stop working for no apparent reason and report that I sleep analysis was not possible. Also very frustrating, because I followed the instructions to the letter. If I am missing something obvious and making and error in using the app, I would expect that the developers would follow up on the problem (I see that others have had similar issues), and change the on screen instructions, or at least offer an FAQ to handle these situations. I am honestly not some kind of troll. Again, I really wanted this app to work..Had problems with this appVersion: 1.7.8

✓ InaccurateI really wanted to love this app as it was recommended by Dave Asprey. However it’s so inaccurate. I woke up 4x during the night and it said I only woke up once. It also said I had 91% sleep quality on a night I had bad sleep. Also really hard to tell my sleep cycle from the tiny bar graph, unlike the Sleep Cycle App which has a handy clear graph. It’s also quite clunky - needs an internet connection to tell you your sleep score which is strange because ideally the phone should be on Airplane mode when trying to get good sleep and wake up refreshed. I like the feature where it automatically plays a meditation or sound to help you fall asleep, and then plays a masking sound after that. However the inaccuracy is its worse quality - am going back to Sleep Cycle. Good potential - but heaps more work needed on this guys..AgnesVanessaVersion: 5.1.0

✓ Data collection is insaneInstalled then uninstalled this app based on all the data demands. Buyer beware - you are the product being sold to others..1234567899765423Version: 5.3.0

✓ Doesn’t work in airplane modeI contact support a month ago about sleep data not recording when in airplane mode. I was told an offline version would be available within the next week. It has been at least 4 weeks and I still don’t get sleep data when I switch to airplane mode after calibration so I’m pretty disappointed. I use other apps to track my sleep score and my sleep quality goes down if my phone is not in airplane mode when I sleep. So far the app has been a waste of money for me..DunnetahlVersion: 1.9.0

✓ Lack of transparency at every turnMany of the desirable features of this app require additional equipment, subscriptions or both. The ‘free trial’ does not enable some of the key features. Obscure and sometimes contradictory information had me on the defensive from the beginning. I couldn’t get it to turn the screen light off at sleep time anyway and gave up - too much hassle for me, an experienced app user and long term early adopter. Back to the drawing board guys. I’m sure the underlying technology is great, Dave Asprey told me so, but the labyrinthine process you force users to navigate has sent me scuttling straight back to Sleep Cycle..MrdbowmanVersion: 4.0.3

✓ Deep sleep function missingPurchased for deep sleep functionality. Disappointed it is only available with higher priced premium app. Should make this clearer to consumer...as basic app is essentially a white noise machine, which I don’t need..87robVersion: 1.5.5

✓ Would be a great app if paired with my Fitbit!Has a lot potential. At the moment I am not able to access the information. I hope the Fitbit integration comes soon!.Wolfygirl02Version: 3.0.1

✓ Not worth itAlthough advertised in the description. To pay 99p for the App and then have to pay £2.79pm for a subscription seems like a rip off - just to pay for some sounds. You also have to create an account... no idea why. App plays white noise which you can get from YT and other places. App has an alarm schedule which is available in iOS. I do not recommend this app, it should be 99p with no subscription or have a subscription but give you more than just sounds..C12ddkVersion: 1.5.1

✓ Deep sleep incredibly short and quietI've used this app for several months and a few things are not working well. First, it is hard to adjust deep sleep settings and volume which starts loud them goes to be non hear able. I tried some experiments while awake. Also the deep sleep boost only lasts 5 min and comes every two hours whether you are in deep sleep or not. There is no option to pair to a wearable. No point in paying for what is basically a white noise generator and nothing else. I've also provided this feedback directly to the developer without a good response..RoogiemeisterVersion: 1.9.3

✓ Some things great, some things not so greatThe good news is that the functions of the app that relate to sleep itself are wonderful. Everything from falling asleep programs, noise masking, deep sleep stimulation , and wakeup alarms are automated in an easy to use and integrated package that replaces three of my earlier apps. The bad news is that the sleep tracking is pretty much third rate and cannot compete with other iOS sleep tracking apps. There is no visible tracking of deep versus restless sleep, few useful stats, no way to incorporate naps, and worst of all it really drains your battery life because I believe it is tracking your heart rate every second. Given the above, I think the price is way too high for the monthly subscription. So, either the sleep tracking needs to be fixed/improved greatly or the price should come down. (I have not yet taken advantage of the live "sleep coaching" features so no idea if this adds value.) Another plus is that the dev is highly responsive in providing support..SgmillerVersion: 2.1.0

✓ Pros and consThe sound that this app plays does seem to impact my sleep positively. And the smart alarm is rather effective. Why 3 stars? I use an Oura ring and despite the app claiming to be connected to the ring, the data never propagates over. Maybe it’s because I sleep with my phone in airplane mode, but all of the Oura data is logged in Apple Health, so not sure why Sonic Sleep wouldn’t be able to read it out of there. Wearable connection aside this is an interesting app..ZsgottVersion: 2.2.7

✓ Watch haptics won’t stopI really like this app but I can no longer use my watch with it. I start a sleep journey and my watch haptics go crazy and seem to be following my heart rate which is really annoyed when try to go to sleep. And then I can’t turn them off unless I delete the app from my watch. Can you fix this glitch please?.MrsIrishInChileVersion: 5.2.2

✓ Paid for year membershipI paid for a year membership and after 2 months it stopped working and said my free trial was over. I contacted customer service and they said they forwarded my concerns to the developer but did not answer my question about getting my access back or a refund. I only gave 2 stars because I liked the app while I had access. I sent another email to costumer service asking for my access to be fixed or a refund. Doubt I’ll get either. Seems like a scam. Very disappointed so use with caution..Ldmast241Version: 5.2.1

✓ Latest update.This App used to be REALLY good. I’ve now had this App for more than 5 years so am not a newbie to the use of it. The latest update is the last straw for me. The updates over the last year particularly have been really frustrating and unnecessarily complicating what used to be a simple to use App. I don’t want to have to login with an email address & password when I’m trying to go to bed! I just want to open the App, set my alarm and listen to some nice sounds while drifting off to sleep! I’m cancelling my subscription. I’m done..Former long term clientVersion: 6.0.0

✓ Too quietI’ve tried adjusting the sound level in the app, making noise while it calibrates (why is this necessary? Can’t it be turned off? I’d like to be able to set the volume), connecting to blue tooth speaker (doesn’t work), connected aux cable to speaker and cranked it to full blast...sound in latter configuration is barely sufficient and for some mysterious reason the app switches from speaker to iPad half of the time in the middle of the night. Have noticed no positive effect. Disappointed having paid the steep premium price..Sheik_eVersion: 1.6.0

✓ Can’t even use itI downloaded it to see if I would like it. The app seemed to be free and then have a premium monthly subscription but after I made my account with my personal info connected and set a schedule it wouldn’t let me use it without going pro. I find it frustrating that it won’t let me use it for the free version unless I pay. I find it untrustworthy that there isn’t a way to delete my account without paying for the subscription since I can’t get to the profile section without the pop up being there.Simple foxVersion: 8.0.8

✓ BummerI’m amazed this app has such a high rating. It is so buggy! It has a lot of great features but nothing seemed to work properly. Didn’t import/incorporate data from my apply watch. I couldn’t do the daily sleep diary first thing in the morning (as they suggest), but once they started sending notifications for me to do it, they would keep coming ALL day, even after I had completed it. I wasn’t excited about the fact that they tell you that the sleep coach and customer support is an AI bot (Dr Snooze), yet even that was a let down! The one big benefit from that should at least be the fact that it’s available 24/7 (as they state), but each time I tried to connect with it, the reply was that someone would email me within a few hours- they never did. There were lots of other glitches, but I’m TOO TIRED to write it all out! But if anyone at the app is reading this, please feel free to reach out! The app has a lot of great intentions and I’d love to see the tech behind it worked out. The one feature that worked which I really enjoyed was the ability to set a soundscape to help me wind down, and then switch to a different one to play throughout the night. That was great, but I’m not going to pay the full subscription fee just for that..RaceyNVersion: 8.2.5

✓ Crashed and is now unusableUpdate: I gave it a second chance. Night #1 it worked. Night #2 it didn’t crash, but it also didn’t save the data. Night #3 it did the same thing as my first try: crashed and now the app is unusable again. It’s too bad because the deep sleep stimulator is a great idea. I’ll just have to buy a thousand crickets. I was excited to get started and induce some delta wave activity. I normally sleep in silence with only the sounds of nature like owls and coyote. I suffered through my first night of sleep. When I woke up and told the app I was done sleeping, it crashed while it was apparently analyzing and saving the sleep record. Now when if I try to view sleep scores, the app crashes every time. So I’ll probably have to delete the app to clear this. I’m debating on whether I’ll give it a second chance because for what it does, relative to other apps out there, the subscription is twice as high and has half the features..Mtnmama457Version: 5.3.0

✓ SonicDifficult to program and not enough sound choices. Monthly subscription is too high for me. I can’t find information anywhere if the application gobbled up a lot of battery life..Loulou et MerlinVersion: 1.3.0

✓ Not as good as hopedNot as good as hoped..XitdoychkcVersion: 5.2.2

✓ It’s too Expensive1/ The app is a good app but will I am sure/hope it will be refined as time goes on 2/ I payed 99p/c and was under the impression that premium was 2.99, but not 2.99....a month - in short it’s too expensive - charge me a lump sum and I would think about it such as 9.99 or something like that. If you are really attached to subscribers then 99c a month. 3/ also you cannot learn much about the app with a 3 day trial 4/ less is more - lower price = more people 5/ I want your app to succeed, I like your research, it’s valuable.PhilanthroposVersion: 1.5.2

✓ Not accurateAs with all sleep apps, sleep stages are inferred from sounds, movement, heart rate, and, with some of the better ones, breathing rate. However, the real stages of sleep can only be measured by recording brain waves. All of these apps are only about 60% accurate, at best. The accuracy depends on the sensors you use. I use a Garmin watch which is great for heart rate and not bad for movement. However, the problem for me is when I’m trying to sleep after waking up in the middle of the night, I am motionless. So this app (and others) infers that I am asleep when I am not. So it will always show that I have a much longer sleep than actual..JTjimmyVersion: 5.3.0

✓ Stopped working after three daysThe app is nicely designed and I liked using it for the first three days. Unfortunately it stopped working correctly since. In fact it hasn’t worked throughout my free trial which is particularly bad. It keeps telling me that my SleepSpace AI session was too short and that no feedback can be given - that’s after a full night sleep. Logging out/back in, uninstalling/reinstalling the app makes no difference. It’s still somewhat useful to me because it wakes me up in a nice and gentle way, the wake up sounds are very pleasant. But it is simply not doing its advertised job of recording disturbances and analyzing your sleep at the moment. I reached out for technical support and so far what they suggested hasn’t worked (which was mainly logging out and back in again). It’s frustrating..SilverXlibraVersion: 3.1.3

✓ Doesn’t workDoesn’t work on my phone.FlyingoatsVersion: 5.2.0

✓ Very disappointingMy husband had read about this app and told me about it because he doesn't have an iPhone but he thought I would love it. From his description I thought I would too. Sadly I have to report that I was really very disappointed. The first two nights were great - it recorded my sleep and it seemed to be pretty accurate. I liked being able to look at the graphs and compare them across days. After the third night of my Premium level trial though (which is supposed to last for seven days), my account was switched to the basic Sleeper level meaning I could only see the current night's data. I reported this on the Help system and it took 36 hours for anyone to get back to me. I was then switched back to Premium status but in the meantime there appeared to have been a problem with the database and all the sleep data had changed. One night that was previously showing a sleep score of 95 now shows a sleep score of 17! There were other inexplicable discrepancies as well. All in all it undermined my trust in the process and the data. I think the app has great potential but as it stands at the moment I would not recommend it. I would be willing to give it another go in the future if they can sort out the gremlins in the software and improve the quality of the Help support... but for now I recommend you look elsewhere..JulieAnne1312Version: 5.0.0

✓ READ CAREFULLYI saw the Ted Talks and was happy about the app being available. I downloaded thinking that the Deep Sleep Simulator was included but I should have seen this was a subscription...You got me! Seriously, looks like a good app but I won’t be using this as I am tired of everything being a subscription for something that looks so simple. Charge me more if you like and let me own it..SleepGenesVersion: 1.4.0

✓ Not sureTried this for a week but basically it was a white noise generator (I’m sure that technically it is much more than that) in this week trial. No access to try other features without buying the premium version. No integration with a fit bit and it’s sleep data, and did not see any integration options with anything else. Seems like a good idea after watching the TED talk in regards to the science behind it, but after a week could not justify the $49 annual cost. Seems there are other more robust options out there. Maybe I missed something, that’s why the two stars..Charlie0357Version: 1.8.0

✓ Drains iPhone batteryI was so looking forward to trying it out after listening to Steve Asprey. Sadly this isn’t even playing at the beginning of sleep... nothing for wake up as the battery on my phone just dies. This was not happening before I installed this app. I’m on iPhone 10 so it isn’t that old..MomopurVersion: 4.0.3

✓ Buggy and confusingEven after signing up and verifying my email I was never emailed the sleep tips that I asked for. Setting up the nightly sleep journey is non-intuitive and buggy. My sleep journeys seemed to get stuck on the 15 minute wind down stage forever. No idea why Dave Asprey endorses this..JacksonSWVersion: 2.4.5

✓ AwfulI did not sleep well using this app. Woke up with a headache and sore all over..Spicy1964Version: 5.2.0

✓ DisappointedDisappointed.Subscribe2PEWDIEPIEVersion: 7.9.3

✓ Useless!!The sound produced by this app is too low to be effective. User response 1) I said the sound was too low, not too high as your response seems to suggest. Also, I tried to connect to an small audio player using Bluetooth. That didn't work either. That was after the update that was supposed to address this issue. User response 2) Volume and Bluetooth work O.K. now. I have experimented with the different sounds, but have not found any benefit over the rain sounds I normally use to assist sleeping. I would like to check out the premium features, but I'm not prepared to pay a monthly fee to do so. I prefer to purchase my apps outright..Normgf1Version: 1.5.2

✓ Free trial period that never existed?I discovered this app through the TedTalk which discussed “Delta waves” for better “deep sleep”. Turns out those delta waves are hidden behind a paywall, which isn’t inherently bad. But having advertised free premium trial, I gave my info away in exchange. I still couldn’t use the delta wave feature promised, and now I gave my personal data away. Tl;dr they took my data for nothing in exchange. Delta waves hidden behind paywall..Disappointed boiiVersion: 2.1.8

✓ ConThis app is a rip off - the deep sleep enhancer noise is only available by putting the monthly premium sub. I’m amazed that TED endorses such blatant profiteering..Bluepeters1Version: 1.7.0

✓ DisappointedI selected the App to try the deep sleep feature that was discussed in the ‘Ted Talk’. I was disappointed to find that this feature and the journal function are only available if you purchase the Premium product. The only features that seem to be available in the trial period are a selection of sounds to play before sleep and alarm tones..AnnaWantsDeepSleepVersion: 2.1.9

✓ Doesn’t workI’m not sure if I’m not using it correctly, but I put on my Apple Watch and start a sleep journey and every morning I wake up with a great score even though I know I didn’t sleep for at least a few hours in the night. I normally put all my devices on airplane mode but this app doesn’t work when that’s done. I would be ok with it on if it actually was accurate. I’ve used it for 2 weeks and decided it wasn’t worth it since it’s not entirely accurate. My sleep number bed is more accurate than this..MandyLantVersion: 5.2.2

✓ Sensationalist and UnhelpfulI feel like I wasted money on investing in this scammy app and its smart bed. The product page lies and says that the smart bed collects micro motion data, but when you talk to support and turn of health app integration you see that the app itself is collecting crappy data and passing other data sources off as its own. The app marketing also lies and suggests filling out the sleep survey and daily sleep journals but then the survey is a two-bit Facebook knockoff of a sleep chronotype and you can’t utilize both wearable data and journal data at the same time. Finally, because I don’t allow it Health app data I see that it doesn’t upload its own sleep data to your online profile where I should be able to see charts of how my sleep is doing over the month I’ve been using it. Instead it says “no data” indicating to me that it is again trying to siphon your Health app data from other sources and pass it off as its own data..Credible1Version: 8.0.7

✓ Paying for the app doesn’t give you all the featuresI didn’t bother looking at the in app purchase details, because I assumed if I was paying for the app I would get the full app. But after buying the app I’m asked to pay a monthly or yearly subscription to get the full features. Either offer a free app with premium features, or just make the app more expensive..MsttsmthVersion: 1.7.0

✓ Has potential but needs refiningThe wind down sound ends abruptly which wakes you up suddenly as you are just drifting off to sleep! It would be better if it faded out gradually. Also the gradual alarm is a great idea but you have to open and unlock your iPhone for the ‘shake to snooze’ function to work. By that time, you are awake and moving. iOS probably limits what the app can do in this regard but the iOS built in alarms allow you to feel out and press a side button with your eyes closed to snooze their alarm. The sound diagram only showed the noise the app itself made in the room. I don’t think the app can hear your snoring over the white noise it produces which was very loud and the whole point is to let the app control the volume. Not sure what to do with this app when all the main functions are flawed..Monte87Version: 2.0.6

✓ Just badProbably one of the worst sleep apps out there - noises go off in the middle of the night for no real reason and has several other bugs. Pls don’t pay the year subscription.. so not worth it.Anton2164Version: 7.9.3

✓ Good idea, but missed the markThey had a good idea when trying to create this app, the problem is that it lacks the finesse that it needs. There are very simple features that this app should have that it doesn’t such as: the ability to cross fade between background white noise and the alarm in the morning / the alarm does not fade in consistently. The alarm instead goes from 20% volume to 40% volume to 60% volume until it reaches its max / the app does not take into consideration the incremental volume increase when setting alarm time. If you set an alarm for 7 the alarm will not be loud enough to wake you up until 7:05 or after. If the volume is going to increase over a period of 5 to 10 minutes it should be smart enough to start five or 10 minutes early to ensure you’re awake by the time you wanted to be. Issues like these continue throughout the app. There are a lot of small features that have been overlooked..Voo32154Version: 2.3.6

✓ Feel dupedDidn’t help me at all. I have an ours ring and no change in my deep sleep or anything. I was trying to cancel the subscription the day my trial ended but they’ve already billed me for a year. There’s no way to get my 70 dollars back. Most apps renew for 1 month not for a year. Thieves..Monipec2003Version: 1.7.9

✓ Mediocre and over pricedI wanted to like this app but I couldn’t find much that was special. I have given up on it The interface for creating and modifying alarms isn’t intuitive. There is a legend to summarise to the user what options are selected for a particular alarm, but this is not helpful as the icons aren’t obvious so I would check anyway. I would often want to adjust an alarm that I’d already created, which I can do by “customising”, only problem is when I do this is creates a second copy of the alarm with the new settings and I can’t tell them apart as they have the same alarm time and same active icons. I have now found it’s easier to delete the original alarm and start again. I signed up for a month of premium to get the extra features. This was too expensive and not worth it. A lot of these features are nothing special and can be got in other apps for free. The app won’t play the binaural beats via Bluetooth headphones. It will demo it to you but once you set the alarm it plays the beats via the phone speakers and not Bluetooth headphones. That’s no use. There is an option to play it via Bluetooth in settings but this hasn’t made a difference. I have yet to make this feature work The app frequently crashes on my iPhone 8 with the recent release. It happens if I try and edit an alarm. This is a newly released app but it feels it has been rushed out and the UI is poor. I hope it is developed further as it seems it is closely connected to research being done on sleep. I’ve bought it now but I will stop using it until it improves significantly. I hope this review is helpful to the developer. Overall I am very disappointed.The field is my larderVersion: 1.5.2

✓ Most frustrating app I’ve ever downloaded.Downloaded on recommendations of Dave Asprey for his sleep challenge. Created account and gave payment info but my phone will not recognize me as a customer and want to sign me up again. I’ve had 5 emails back and forth with no resolution. I don’t think this frustration is going to help my sleep. Update: finally got it working but all it does is give you a sleep score. Nothing else works and the help people always say, “this has never happened before”..BfinanceVersion: 7.8.0

✓ Waste of moneyI’ve been tracking my sleep using an Oura Ring for over a year and the Sonic Sleep app has not improved my REM or Deep Sleep at all since I started using it. The deep sleep feature also seems to turn itself of randomly when I save an alarm. They don’t reply to emails unless you are seeking paid sleep coaching. Save your money, there are better sleep apps..Crumpet87Version: 2.3.0

✓ I want to love but one huge problem with the soundI love the science behind this app and all the bells and whistles and I wish I could use them but sadly, no. For some reason there is no fade or gentle transition between the short falling asleep sound track and the all night sleep track so it’s just this abrupt stop of the first track and then an abrupt, harsh, full volume start of the next track. It is so startling that my heart rate spikes and all relaxation I’d been accumulating through the first track is totally wiped out. Sure I could just opt not to use the falling asleep track, but I can do that with any other sleep app. If they could correct this glaring oversight, this would be my one and only sleep app and I’d give it 5 stars..MayaSayMamaSawVersion: 5.3.0

✓ I give upAfter trying this is the past without success, I figured I’d give this new redesigned app a try. Night 1 it crashed my watch I had to reboot it. Night 2 it claimed zero awakenings despite being awake half the night. Zero stars..Paul W MatherVersion: 6.0.0

✓ Apple Watch required for the deep stimulation featureOn exploring this app after subscribing, I learned that the unique feature of this app, which is the deep stimulation of deep sleep or stage for sleep, is only available for Apple Watch users. I don’t have an Apple Watch, therefore, The unique features of this particular sleep pop are not available to me. It would have been good to know this upfront. So two stars for making this information difficult to come across..57396?@Version: 4.3.1

SleepSpace: Dr Snooze AI Coach works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SleepSpace: Dr Snooze AI Coach.