Entrata Facilities Negative Reviews

Entrata Facilities App Complaints & User Negative Comments 2024

Entrata Facilities app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Entrata Facilities? Can you share your negative thoughts about entrata facilities?

Entrata Facilities for Negative User Reviews

✓ EntratablowsCan’t even leave a review😂. That’s saying something..Nathan Lister's iPhone7PlusVersion: 1.4.0

✓ Worst system I’ve encounteredGlitches are endless Nothing is consistent No templates are the same Will shut down unexpectedly without saving work No ‘undo’ button after inspection is submitted or way to edit it Pictures taken on phone or tablet don’t populate during desktop approval of inspections meaning no way to charge residents for damages Takes 10+ mins to take a photo under one field, but won’t let you continue until said photo is loaded Photo won’t load and app will kick you out after extreme wait times If Wi-Fi connection is lost, entire inspection is lost No fields for certain rooms.FRUSTRATED USER………Version: 1.5.8

✓ Needs to be updatedEverytime I use it and try to complete a work order at work one of my work orders are stuck and can’t complete it or delete it off when it’s done any solutions?.ᶜᵀ😈ᴼᶠᶠⁱᶜⁱᵃˡꙄɪᴍʙᴀVersion: 1.1.0

✓ Keeps crashingIOS 16 bug? Won’t sync or stay open..BEE.HUMANVersion: 1.4.5

✓ Decent app when it’s workingIv has to reinstall a half a dozen times due to “token error” messages. Easy to just use mobile website.MaxwiidVersion: 1.1.1

✓ Horrible!This app will completely destroy your maintenance department! -no 2 way communication! -no scheduling feature! -refresh takes forever -glitches, freezes up all the time -does not sync well -multiple properties are constantly lost or do not appear in the drop down ( you’ll have to reset the app and that takes forever).Facilities DirectorVersion: 1.5.9

✓ Customer SupportI’ve contacted support a couple times with no follow up responses after several weeks. The app is fine, but if anything goes wrong then best of luck on your own..Korahn2610Version: 1.5.4

✓ Hang up’sApp has started to freeze up will not load correctly.Midnightexp13Version: 1.5.5

✓ UselessThis app is useless. Never syncs. Hardly loads open work orders. Constantly freezes. The mobile website works way better. Figure it out.Entrata blowsVersion: 1.1.1

✓ Stops workingThe app is great, until you have it downloaded for a week. Stops working and no matter how much you close it and reopen it, the page will not refresh or give you and new work orders. That is until you uninstall it and reinstall it. I have uninstalled and reinstalled 5 times..MitchhasanitchVersion: 1.2.0

✓ App crashes and won’t openFor the past 6 days or so, the app has been crashing on iPhone and iPad, but not for my coworker with an android. I cannot open the app to view work orders and this has created a massive inconvenience for our team..IffyfycyckvVersion: 1.5.6

✓ Adding photosApp constantly crashes when I try to add photos. When it does work, the photo takes, shows it briefly, but doesn’t add it to the work order. This is a constant, everyday problem. I’m also not the only one this is happening to..DjDitDotVersion: 1.5.4

Entrata Facilities works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Entrata Facilities.