- 83.4LEGITIMACY SCORE
- 83.9SAFETY SCORE
- 9+CONTENT RATING
- FreePRICE
Escape the Castle of Horrors App Complaints & User Negative Comments 2024
Escape the Castle of Horrors app received 78 complaints, negative comments and reviews by users. Have you ever had a bad experience using Escape the Castle of Horrors? Can you share your negative thoughts about escape the castle of horrors?
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Escape the Castle of Horrors for Negative User Reviews
✓ Game great BUT!The game is great and only spoiled by the constant interruption by the request for a rating! That is so annoying!! Why oh why have the developers programmed it to ask the player for a rating literally every 10 minutes? If it wasn't because of that I would have given the game 5 stars, ask once at the end of the game not continually through out the game!!!!.Version: 1.0.2
✓ There's a glitch and now I'm stuck!Andy Zeng if you read this (or an email I sent you) there is a glitch in the game and now I'm stuck. I'm too far in to want to start again so please help me! I am stuck in the ornamental garden scene (this scene follows the dungeon scene with all the skeletons and skulls). I completed the puzzle with the sliding tiles. However, I did not collect the rope while I was zoomed in on the puzzle and now I can't zoom back in to retrieve it. I was so excited when the bug fix appeared today but, alas, it didn't fix my bug! I really want to give the full complement of stars for this great game but I can't until I can complete it. Please help! Thank you.Version: 1.0.1
✓ Just okI am liking this game so far. Some of the puzzles are too difficult and frustrating enough to make me want to hate it, though. I would like to be able to zoom in on items in my inventory. Also, there are strange anachronisms like a 1930s style rotary phone at a nurses station in a modern hospital..Version: 1.0.5
✓ No story line reallyI understand it’s a free game so there’s gonna be ads but why do we have to watch an ad and also have it annoyingly bright in the corner as well? And the face of there’s not really any story line or chapters it’s just here’s a bunch of puzzles but we’re not gonna guide you in any sort of direction. I think once a section has been completed then make it so you can’t go in that section anymore for example the phone booth once you’re done there have everything you need completed everything you need to with that phone booth then it should be made so that you can’t go back there.Version: 1.0.5
✓ Ad in the wayI was really enjoying this game but, like others have said, once I’ve awoken the girl I can’t continue as the ad is blocking the bit I need to press to hear what she has to say. Which means she doesn’t give me an item so I can’t progress. Really disappointed that even after others have had this issue no solution has been given..Version: 1.0.7
✓ Games have no instructionsThe games to complete for clues are each different and don’t come with written instructions. I can’t move any of the puzzle pieces and am stuck on this one game. The hints were plentiful in the beginning with watching ads but now that’s dried up. It’s stupid now. I just watch the same screen..Version: 1.0.5
✓ Save your hints!There are 2 candy crush like games at the end of this one that are near impossible to solve. You are playing against a character who not only eliminates your progress when they get a move but they can also lock areas so you can’t use them. There are 2 games like this. I skipped both of them. I had a hard time just finding the next step in this one. This happens in most of these types of games to a certain extent but this one seemed particularly cryptic. Also, I was kind of invested in the story and the ending was disappointing, unsatisfying and very abrupt..Version: 1.0.5
✓ Can’t continue past beginning partAd blocks only way to continue game.Version: 1.0.7
✓ Annoyed to the point of quittingAbout every 5th scene change, you’ll get prompted for a review.. I like to review at the end of games. Sadly, I won’t make it there now, and the frustration of this has me leaving you a one star review that doesn’t really reflect your game.Version: 1.0.6
✓ Can’t play past glitchAfter waking the Egyptian girl you can not advance as she does not give you the item you need to continue playing. It’s a shame as it was enjoyable until then. This is a widely reported glitch which is yet to be fixed. In other words it doesn’t work so don’t bother..Version: 1.0.7
✓ Game doesn’t work anymoreThe game stops at the point after waking a sleeping Egyptian woman. At this point she is supposed to give you an object that allows you to continue, but the object is not given. Awesome game otherwise. Reviews on other webpages show that others had been having this same problem since December 2021, but looks as though it was not a problem before this. I was loving the game otherwise. Would be great if you can fix it so I can complete it..Version: 1.0.7
✓ Makes no sense...Some of the puzzles make no sense and there is no way to find out how to do the puzzle or what the end objective is. I love escape games and am really good at them and so are my friends but we all have had problems trying to figure out what to do on some of the puzzles. It’s so frustrating you just want to quit. Then it takes 3 hints if you want to pass a puzzle if you get stuck for hours and can’t pass it. Getting hints is ridiculous. You spin the wheel and then if it lands in ad you watch the ad and still don’t get a hint. You only get it if you land in the free hint which seems to never happen. I understand having to watch the ads that’s not my problem. The problem is you still don’t get a hint after watching them. Then you have to wait so long before you can spin again and if you land in ad again it starts all over again. Very frustrating. I’d rather pay for the game and be able to get hints by doing things like most games. I def don’t recommend this one because it’s so frustrating and instead of having a good time you will get frustrated and want to throw your device out the window after watching 20 ads trying to get one hint..Version: 1.0.5
✓ Ads get in the wayI can’t finish the game because the ads at the bottom of the screen block the words and the Egyptian princess cannot give me the star. Really disappointed. This has been mentioned repeatedly in the comments but is still not fixed. Really disappointed as it was a good game until then..Version: 1.0.7
✓ Ads covering contentCan’t take the next step because there’s an ad across the page.Version: 1.0.7
✓ Unfinishable. Don’t waste your timeThis game could be great but has so many issues. A lot of the games have no instructions and it can take time to figure out what you’re supposed to do. Like a lot of other people I got stuck after waking the girl because the Google ad button hides the “click to continue” button so you can’t proceed with the game. This has been reported so many times judging by the comments but the developers don’t appear interested in fixing the issue. Game deleted as can’t finish. Don’t waste your time..Version: 1.0.7
✓ Ok I guessI has many ads for reviews.Version: 1.0.5
✓ Glitch in game will not let me continueThe game was fantastic until a glitch occurred and would not let me progress. I have read many other blogs and videos in which the same thing happened. If the glitch would be fixed and was able to finish the game, this would be for sure 4 stars..Version: 1.0.7
✓ AD BLOCKS continue button.When cleopatra wakes up, she speaks….It say’s “continue”, we can’t click *continue* ..Ad blocks it. She gives you the *blue star*….We can’t retrieve it. I’ve downloaded three of their games over time, and their garbage. Too many glitches…Puzzles that don’t respond..Areas you tapped a thousand times suddenly come up..Usually a clue you might need.. Waste of time; garbage. Also, I think it’s copied...Version: 1.0.7
✓ Could be improved but generally a very good gameWould like to get hints more regularly, and some sort of information on what you need to do, I lose track of where things are, etc. But other than that it’s a very good game, for fans of ae mysteries and the like.Version: 1.0.5
✓ The bitter endLoved this game till the end battle with the queen game. There is NO LOGIC OR SOUND WAY TO BEAT HER. It’s all hope and pray. I’ve played about 4hours at this. Just when you think your close you get wipe out and back to the beginning! It’s all frustration and luck. Or how about when she locks over half of the tiles a and you have no moves to make so it’s back to the beginning! It doesn’t take brains or logic so why put that in?.Version: 1.0.5
✓ AnnoyedYou can’t advance due to a convo with cleopatra because an adds blocking the continue button at the bottom of the page and you can’t take it away.Version: 1.0.7
✓ GoodI like it but getting hints spinning the wheel, forget it. I don’t believe that I ever got a hint from spinning the wheel you always get ads and sometimes you just get blanks that you have to wait for 30 seconds. And another thing is they should describe the puzzle that they want you to create but the different ones with designs on it they just have like strength that you move around to different places it doesn’t make any sense.Version: 1.0.5
✓ Asks to rate constantlyFun but keeps asking me to rate. It’s annoying..Version: 1.0.5
✓ Third ReviewBelieve it or not this is the third time I’ve re-written my review. But this will be the last time. I started out not liking the game since you have puzzles that tell you to “play this game” but you do NOT know what they want you to do. But I stayed with it or had to watch a cheat video to get past it. But the more I played the more I was enjoying it. Turned out to be lots of fun puzzles. A couple of them were almost impossible and had to skip them. And it’s a long game which is good. But near the end of the game you have to play a type of bejeweled style game that pits you up against good and evil. You could literally spend hours trying to beat this only to either loose or get “locked” out. There is no strategy for this puzzle as it is all dumb luck. To ME, this ruined the game. When a game forces you to quit at the end of the game, this TO ME is poor designing..Version: 1.0.5
✓ Can’t move on fix the bugsSucks stupid google ads block the questions.Version: 1.0.7
✓ Brilliant until you awaken the priestessIt is excellent game with fab puzzles but then you reach the room where you wake the priestess, she gives you something but you can’t take it/ use it so you cannot progress. Bugs not fixed despite version history saying it has.Version: 1.1
✓ Glitch stops play.I am so disappointed in this app. The premise is amazing but thanks to a glitch still not fixed (people have pointed it out before last update). I can’t go further in the game. Would be nice for ads not to cover the dialogue with the Egyptian princess and to make sure she gives you the star needed..Version: 1.0.7
✓ Glitch in the gameYou use a hint and it sends you to an area but when you click on hint again nothing lights up or indicates interaction. I have only found this to be a problem in one room but it stalls any progress in the game. Annoying, otherwise a good game..Version: 1.0.7
✓ Great mind teaser - but....Why do I get no hint after watching the ads? I have lost count of how many ads I’ve watched and got no hint for my trouble. That aside I have enjoyed playing it until I reached the end and found it impossible to complete the game against the enemy. I feel frustrated that I got so far and can’t complete the game. I will be deleting it with a feeling of being cheated out of the final victory..Version: 1.0.5
✓ Too hardHard.Version: 1.0.5
✓ Please fix the advertisementThis game has excellent artwork and the puzzles are interesting. I would give it 5 stars, however the advertisements ruin the flow of the game. The advertisements don’t close when I tap “close”. I must tap “open” then swipe the advertisement closed and reopen the game. It is impossible to earn “free hints” because the advertisements don’t close without leaving the game. I live in the US Eastern Standard time zone. The problem is with all advertisements. Can you repair the advertisements? It would help with game play..Version: 1.0.5
✓ Imprisoned woman, & necklaceI too, like other reviewers, am having a problem with the sleeping woman, I have woken her up, clicked on the message below…tap to continue…but nothing happened, I have used hints, which show me the tree with moon & stars, but then nothing. I am really enjoying the game, but can progress no further until the woman gives me the next puzzle piece!! Please fix this problem. Thank you & Happy New Year..Version: 1.0.6
✓ Can’t play on iphoneCan’t be finished on iPhone. The conversation with cleopatra has a “tap to continue” button which cannot be tapped because the google ad bar is in front of it. The conversation needs to be moved in the screen or continued automatically for this to be playable.Version: 1.0.7
✓ Ad wrecks game mid-way. Covers a “tap to continue” that you cant get rid ofAd wrecks game. Covers a “tap to continue” that you cant get rid of without paying to go ad free.Version: 1.0.7
✓ Ads cover click space to progress game!!I got to a scene where there is a dialogue and to progress the game you need to click “tap to continue” - I can’t because the ads are in the way. Very frustrating to get this far and be stopped..Version: 1.0.7
✓ Label the objectsMany times it isn’t clear what they’re.Version: 1.0.5
✓ Keeps asking me to rateStupid.Version: 1.0.5
✓ Completely Unable to FinishCleopatra conversation will not progress to give the necessary item..Version: 1.0.7
✓ STILL no fixWell, really enjoying this game right up to…… you guessed it, the sleeping woman!!! Ad blocks the area you need to interact with so you can’t continue. Considering people have been complaining about this for over a YEAR and it still hasn’t been fixed I now have zero faith in this developer and will never use another app that bears their name. I would urge anyone that reads this to do the same..Version: 1.0.7
✓ When one puzzle takes longer than the rest of the game...45 minutes playing one puzzle (end or near the end?) it erases any enjoyment I might have had from playing. The complete randomness of squares locking until there is not a single move to be made is frustrating and unnecessary. When you have to start the puzzle over 3 or 4 times because each time you get to a point when there are no moves, that’s when the game becomes tiresome and no longer interesting. Will not be purchasing anything else from this developer..Version: 1.0.5
✓ Great game until...The cleopatra glitch. You need to click down the very bottom of the screen... where the ads are. Makes the game unpassable. Terrible design by the developers. It was great until that point..Version: 1.0.7
✓ The werewolf “puzzle” is a nightmareLiterally, and not because it’s scary. I was thoroughly enjoying the game so much, up until I found myself faced with a candycrush-esque obstacle that is virtually impossible to win. The objective is to “beat” the werewolf by making his red life line turn green. Which you do by matching almost nonexistent green tiles to rack up points. But, be careful not to match any of the abundant red tiles or you will lose points. Something which is more than easy to do. It doesn’t matter if I rack up 150 points (that doesn’t even fill half the lifeline) the red tiles will promptly self match and knock out my points ten fold, setting my back to zero. Oh, and as if that’s not enough. When the red tiles make matches, it powers up the wolf, who releases chains onto the board locking up tiles until you make a match beside them. And if there are too many chains blocking you from making any matches, you have to start all over. I’m beyond frustrated at this point. A game that I was previously delighted to give 5 stars, has sadly bumped down to..Version: 1.0.5
✓ Disappointed because of advertsPlayed the game for a while, got to a stage where I speak to someone but I can’t press continue, because it’s behind an advert! What is the point on all the adverts and why do they have to hide parts of the game? Uninstalled the game. I would have left NO stars but I couldn’t- not an option - shame!.Version: 1.0.7
✓ AdsUnloveable ad tag are overlaid on information required to play game. As such you can not access the information which provides you with items to proceed in the game..Version: 1.0.7
✓ Can’t get past Egyptian princess on iPhoneThere is a glitch where you cannot progress. There is an ad over the click to continue button and you can’t get the next piece of the puzzle to keep going.Version: 1.0.7
✓ Cannot progress past cleopatraWhat a shame there is a ad at the bottom of the page hiding the point where you are supposed to tap and you cannot get to it , this would have received 5 stars from me but this needs to rectified ASAP if ANYONE has ANY solutions to this problem I would be grateful ty in advance.Version: 1.0.7
✓ Pretty good game, but....I like to replay games, especially fairly challenging ones like this. However... I really hate this company because they start bugging for a rating before you even have a chance to see if you like it. And then, even though you've already rated it (just to get rid of the constant pop ups) it starts bugging you all over again the next time you open the game..Version: 1.0.2
✓ Escape the castle of horrorsFeb 11/21 Some Clues not clear enough.....Version: 1.0.5
✓ Game clueJust wish there were more items like this item for information.Version: 1.0.7
✓ Not happy!I was enjoying this game until level 9, when I woke the Egyptian woman up. According to the walkthrough videos she is supposed to give me a blue heart after the dialogue, but when I tap to continue after her first comment, there is no further dialogue, which means I don’t get the heart and can’t progress in the game. Very annoying as I have spent money on hints only to have to delete the game. Not happy!.Version: 1.0.7
✓ Can’t move onGoogle ad still covers necessary click in the princess’ speech to advance. Please fix this! I want to continue to play..Version: 1.0.7
✓ Very DisappointingI was really enjoying this on my ipad until the scene where you rescue the Egyptian lady. There is a permanent advert completely covering the ‘tap to continue’ note at the bottom of the screen. I can’t go any further because I need to hit ‘continue’ before she will give me anything. Torally wasted my time..Version: 1.0.7
✓ Better clues and instructionsI enjoy the puzzles and I appreciate the difficulty of the puzzles. However some of the clues given are really useless. And then when some Puzzle boxes need certain orders to work- I do not like how I just have found the clue first to in order to unlock. For example, I saw the heads as they were and went to put it in the puzzle box but it would not open until I clicked on the head pieces and saw the close hand. And it is unfair to waste a clue on a hint that just takes me out of the room especially since you have to go back and forth between three rooms at a time..Version: 1.0.5
✓ It’s okIt’s frustrating that you tap the screen over and over to find a way back to each room. No back button. Your not able to zoom in on the tools you pick up, along the way to use in other rooms or puzzles, so you can’t tell which one will work where. Good concept developers, but need more details for this to be a smoother game..Version: 1.0.5
✓ Fix the bugPlease fix the big in this game, iv spent money to get clues but I can’t get any further from the Egyptian girl, I see other players asked over a year ago for you to fix the same problem, please listen to your users.Version: 1.0.7
✓ Bad.I’ve restarted 5 times trying to get past the Egyptian queen but she will not give me the star..Version: 1.0.7
✓ Don’t downloadThe bug some reviews mention is still there. It’s a shame that this has not been fixed as it’s a great game that looks fantastic. You wake the woman, and tap to continue just doesn’t work!! Even in airplane mode - where it’s hides the ad, the game still registers that space as an ad. And you just go any further..Version: 1.0.7
✓ FrustratingAlmost every screen you get a message asking you to rate the game which is irritating. Unlike other similar games, you waste time clicking on elements of the game that you have completed. Other games close these off once completed which would improve the experience..Version: 1.0.5
✓ Hints???What’s the point in ‘hints’ if they don’t lead you anywhere?? I’m stuck on a scene that I can’t get through and the hint just flashes but shows me nothing to help??.Version: 1.0.7
✓ Don’t get hints from watching adsI would have given this game 5 stars as it’s entertaining and the puzzles are super complex but fun. Unfortunately when I try to get free ads, anytime the spinner lands on “ads”, an ad plays but when I exit I haven’t earned any hints, which is frustrating as some of the puzzles are confusing and need hints to be solved..Version: 1.0.5
✓ Stuck! Woman necklaceLike other reviewers I am now stuck as there is an advert blocking the “tap to continue” option. I cannot get the next puzzle piece & can go no further! Shane I was enjoying it until now..Version: 1.0.7
✓ Some bugsA lot of the puzzles are enjoyable, but I’ve across two that don’t work, including one where I somehow got the pieces into an unreversable jam, and there was no reset button, and another where the limitation of pieces’ movement means there is no solution at all. The version I have is different from the online walkthrough videos, so I suspect that as the developer modified it, some bugs crept in..Version: 1.0.5
✓ Same as 50 roomsIt would be very hard to play this game if I had not finished the 50 rooms series. It is basically the same game, but the rooms are tied together. Unfortunately, I got stuck because there is an item (red ball) that I am unable to pick up. So at about a third way through, I am forced to give up. Even paying for a hint didn’t help..Version: 1.0.5
✓ Move the ad!I was really enjoying this game and thought I had found a bug but all that is needed is for you to please move the advert - I have broken the spell of the necklace but can’t proceed because the yellow text I need press to continue is covered by the ad…….Version: 1.0.6
✓ Hint reward problemIt’s fun, but the constant adds, and lack of hint rewards after watching the adds is frustrating. I have yet to receive a single hint reward after watching an add. That sucks!.Version: 1.0.5
✓ Google ad in your game bad placementThe google ad on screen bottom in game will not allow you to progress further in game..cannot get the star that is needed. Perhaps developer could address the issue as game rates “1” at this point…too bad as was looking good..Version: 1.0.7
✓ Bugs make it impossible to playI was really enjoying the puzzles until I woke up the sleeping girl and got stuck in a scene where the dialogue just won’t advance. She’s supposed to give me an item to unlock the next puzzle but it’s impossible when she’s stuck repeating the same line over and over as I button mash “tap to continue”. So disappointing..Version: 1.0.6
✓ Good game, but impossible to complete without hintsThe game is superior to others for the length and complexity, to the point at the end you want to finish quickly because it gets repetitive, too difficult and also not good quality images meaning you need hints to decipher what you are looking at.Version: 1.0.5
✓ Egyptian woman puzzle blocked by adsOnce reaching the Egyptian woman you can’t progress because Google ad box covers the yellow writing which allows you to “continue reading”. Which means you can not collect the blue star. How do I get past this?.Version: 1.0.7
✓ Good game, BAD puzzlesThe game is really fun except for some of the puzzles. Some of them seem impossible, and I would not be surprised if they are stacked against you. Frankly, some are more pure luck and not a puzzle at all. This is especially true with the werewolf and end “puzzles”. You gain points, but there are much more points that go to the opponent, and the opponent locks certain blocks until it is literally impossible to keep playing. The worst part is this is a fun game, but it is such wasted potential when it has these rigged games or impossible puzzles (some are actual puzzles that are just extremely difficult, but some people like that challenge, so that’s more of a side note). Not to mention how difficult it is to get more than 2 free hints per day. Don’t get me wrong: it shouldn’t be easy, and the game has to make money somehow. I just think that 2 hints per day (and the clearly rigged ad wheel) is a bit too conservative, especially with some of the puzzles. Another minor issue is some of the items aren’t labeled, which makes it difficult to figure out what to do with them. I thought a glue stick was a battery for far too long haha. But again, it’s a minor issue that doesn’t affect the game’s quality too much..Version: 1.0.5
✓ Its good! But it can be infuriating.Okay- the game as a whole was enjoyable. A nice lengthy game to play in your free time. But dang is it infuriating at times. •A “rate this game” notification pops up ALMOST EVERY 3 MINUTES, that alone made me want to delete the game. •The puzzles- most of them are very enjoyable and fun to solve, but some, like the last game, are just hell. Thankfully we are given hints so we can skip them, but i have to stand around to get the ads so i can collect the 3 hints needed. •The puzzles give you no instructions, for many of the puzzles I’d have to click and hold and drag all around the screen so i could figure out what moves and what doesn’t, after that, i have to figure out what even is the point of the puzzle- and it can be very infuriating at times. •The game has some spelling mistakes, like missing s’ and missing some articles. Not really important, just wanted to point it out. I really like the different sceneries of this game, and i enjoyed playing it for hours, although i had to just stop sometimes because it got me frustrated. I think the puzzles are good with some exceptions. This game is really good, and with some fixes, it could be even better! It was a good game!.Version: 1.0.5
✓ GoodChallenging and fun.Version: 1.0.5
✓ No updates with bug apparent. Great game before thisJune 2022. Disappointing. I played this a couple of years ago. Now it has a bug in part where there is the mausoleum and fire burner. No stars available and no way to move forward. I always buy hints to support the developer- nothing is free, nor should it be. I am left in limbo. Such a shame as the game was as good as it gets.Version: 1.0.7
✓ Glitch in game isn’t caused by the advertWhen the princess wakes she’s supposed to give a star. Other gamers have reported that there is a Google ad in the way so you can’t click to reply. If you put your device into airplane mode the ad will clear BUT you still can’t get her to give you the star. This is a game issue which the developers don’t seem to care about enough to fix. Frustrating as I’ve been enjoying these games but I won’t play any by this developer from now on as I don’t want it to happen on other games..Version: 1.0.7
✓ Dysfunctional in parts.The game is interesting in concept. Moving around can be tricky even with an iPhone 10 or 11. There are no real hints for puzzles. You either pay to move on or you solve. Hint button doesn’t provide you with any explanation on how to solve. In most cases just some crude drawing with arrows and lines. Overall it could be cleaner and interrupting to constantly ask for a review made me want to quit all together..Version: 1.0.5
✓ 🤔I love these games ...BUT....I was eagerly anticipating Shenzhens next game - as always - because he’s the ONLY developer who’s figured out the winning formula: making an adventure game filled with continuous puzzles, mini games and hidden objects in order to escape to the next level. But rather than most escape games locked down from just one room to the next, you’re able to explore many different areas at a time, each filled with several various puzzles/mini games, many unique and interesting. And unlike the now very boring concept of almost all hidden object games, (since there’s not ONE that actually contains any items that are remotely hidden) where you’re running errands back and forth simply to unlock one object after another But in this game, the majority of Puzzles Range from Simple to Obscure to Maddeningly Complicated....🤯 either too easy or so overly complex (it’s not challenging it becomes work) that the fun factor is missed. There’s also TWO versions of the game - and the one featured in the walkthroughs is NOT the U.S. Apple App Store Version. Although the basic layout and flow is the same, the other version actually contains hidden object games and other more interesting puzzles/mini games that I’d rather play. I still can’t wait to see what’s next - and hope the roll some out soon..Version: 1.0.5
✓ FunFun.Version: 1.0.5
✓ UnimpressedI found this wasn’t nearly as good as the 50 rooms one. This has a strong need for hints with sometimes confusing puzzles. Hints cost money and you rarely get them for free. Constant requests for app rating (hopefully, this will make it go away). I respect the time they put into the app but there are too many illogical parts that can only be overcome with hints that require money..Version: 1.0.5
🙂 Escape the Castle of Horrors Positive Reviews
Escape the Castle of Horrors works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Escape the Castle of Horrors.
⛔ Escape the Castle of Horrors Problems
