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Total Wine & More App User Positive Comments 2024
Total Wine & More app received 44 positive comments and reviews by users. Can you share your positive thoughts about total wine & more?
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Total Wine & More for Positive User Reviews
✓ Wonderful prices and serviceThe Folsom store: I buy mostly wineand their prices are the best I’ve found. I was unable to drive one night (I’d had surgery the day before), and felt like having a glass of wine. I took advantage of the delivery services. The poor young woman who delivered my order was stuck in the pouring rain and couldn’t find our specific home. First she couldn’t get into the gate, then she walked all over, on foot, to get my delivery to me. I felt horrible for her, because she was soaked to the bone. She was smiles and nothing but pleasant by the time she found our front door. The in-house service has been just as wonderful. I haven’t run into any cranky employees, which usually means they’re happy with their employment. I hope your experience is as good as all mine have been. BTW - I do the online order for pick up more than not. They’re quick and accurate..Version: 4.7
✓ HeyjudeExcellent & convenient app.Version: 7.1
✓ ExcellentExcellent.Version: 6.11
✓ What more could you want…well one thingThis app is great. I always start by checking the deals. The search and filter features are great and allows you to browse. I often pull up previous orders to find what I ordered before. The only thing I wish it had was a way to rank or review the wines I’ve ordered because I never remember what we liked and didn’t like. Even just a no, meh, liked, loved ranking or 1 to 10 or as in depth as a full review. Just a way to help me reorder with even more ease would be great! Almost always a Deal for free delivery which makes it even better..Version: 7.3
✓ Great store, great appI love knowing that whatever I can’t find at my grocery store I will almost certainly be able to find at Total Wine, which makes it well worth the 20 minute drive. The app is exactly what a shopping app should be, with local store availability easy to see, and not just aisle numbers but also guidance on which side of the aisle to find what you’re looking for. And if you STILL can’t find it, there will be a half dozen polite and friendly employees offering to help you find it. I’ve only just started exploring the classes offered at our local shop, but so far they’ve been awesome. Super informative and fun..Version: 6.4
✓ Easy as Sunday Morning!This app makes it easy to shop your local store for whatever bottle of fun you’re looking for. Be aware that all stores don’t have everything available. However they have a lot! Some items are in store purchase only but, that is clearly stated in the app bottle by bottle. Home delivery is nice as well. Not a large fee but enough that you won’t order a lone bottle of the cheap stuff. Look for the free delivery special and save it to your account it is automatically applied. Your government id is required when you purchase as well as when your purchase arrives. All of the beverages have narratives which helps when deciding what to purchase. Overall easy, educational and you can shop at your leisure!.Version: 5.7
✓ Easy to use if you know what you wantI frequently order on the app for pickup when I have an item in mind that’s tried and true. Works wonderfully. However it does not have the capacity to “browse”. Meaning if you throw out a search for “beach drinks” you might not get what you’re hoping for. There’s a few bugs to work out. Also, if something is in “limited quantities” you cannot add it to your cart. In the end, I occasionally find myself calling the store and speaking to a human being. Nothing wrong with that, but the app has shortcomings. Lastly, you can add offers to your account and it keeps track of your monetary rewards, but perks like gift bags, other offers, etc cannot be redeemed or added to the account. Work in progress..Version: 5.6
✓ GREAT SELECTIONS, PRICES & STAFFWhere do I begin!!! Total Wine has such a great selection of wines and spirits and the customer service is top notch. I used to be very fond of BevMo, until they moved out of my city leaving me to travel to two other cities. Their buy one get one for 5 cents do not compare to Total Wines’ everyday prices. Not for what I purchase. TW staff are very knowledgeable and they have yet to steer me wrong when I want to try something new. Trust me…. I spend $200 and up a month at TW and that’s ever since they’ve opened. So Thanks BevMo, for the high prices and not so knowledgeable staff. That is to you I’ve found a place to call home! I’ve learned more about wine, champagne and Vodka in the past few years, that I could definitely write a dissertation and articles in magazine journals. I have been so informed that my friend all believe I could be a sommelier! And yes I am tooting my own horn! Thanks TW! R/ All Day Sommelier (in my head & heart).Version: 6.1
✓ Highly recommendThe only star knocked off was because they don't seem to have some simple or "in" items like stand-alone lavender syrup, shochu, or certain bitters for cocktail mixers, and very limited glassware. I think they would like to be an all-in-one one-stop shop, but they're not there quite yet - at least not for me. I have been making a lot of drinks from recipes and then deviating and experimenting with flavors I like. The store has most of what I'm looking for, but certainly not everything (80%). Other than that, their wine selection and their service are truly 5-star quality..Version: 7.4
✓ Absolutely fabulous!This app is my favorite way to shop for any alcohol, from beer, through wine & Italian bitters, to hard liquor. The store itself has a mind-blowing selection at rock-bottom prices, but I find going in person with a vague idea can be very distracting, and I consistently end up with extra items. Doing all the research in the app, then placing an order for pickup is just so much more practical. Love the lists for quick “topping off” off home collections, the integrated coupons & rewards, but the absolute winner is the barcode scanner (with a label fallback), which lets you scan a bottle at an “incredible” discount in another store to verify how incredible the discount really is (spoiler alert: almost always not so incredible after all)..Version: 4.0
✓ Pretty good locationI have been using this Total Wine for about a year now. My first trip to the store was really early in the morning and I was surprised to find that there were many staff unloading in the isles, but none of them said good morning, nor were they very friendly, or helpful. I talked to the manager that morning who said it was not typical of her staff and ensured me that this trip was a typical. Subsequent trips there have been with a better response. The cashiers are sometimes friendly and sometimes not so friendly. Thankfully I have had more positive than negative experiences. I use the pick up option quite a bit and I would say that 90% of the time the order comes out quickly and friendly..Version: 7.2
✓ Great ordering processMy order placing was quick, easy and efficient. Love the way Totalwines makes my liquor purchase a pleasant experience. Thank you!.Version: 7.2
✓ Tipping onlineI really enjoy such diversity you have online. The only thing I wish you had on your online ordering and delivery is a place to tip your driver. I’ve come across some food delivery places that you order online from and you can tip the delivery person before he comes to deliver our food and if he was really good, you can go back into the computer and add more $ to his tip. I think your drivers would like that and also some of us customers because we want to tip but don’t always have cash on hand. Something to think about😊🍻🍺🥂🍾🍸🍹🧉.Version: 5.7
✓ Wide variety and excellent membership benefitsTotal Wine stocks a much wider variety than any other wine shop within 200 miles of my home. There are a few other wines I would want, but I’m content with the alternative selections available. The Total Wine pricing is consistent or slightly lower than their competitors, and member benefits make shopping at Total Wine a no-brainer. I particularly appreciate that their IT team has now integrated member rewards, offers and discounts into their online ordering system. Makes it tremendously easier for the customers and the check-out clerks. Nice job!.Version: 5.7
✓ Great WebsiteOnline ordering is easy/hassle free. Discounts tie-in seamlessly and order delivery windows are plentiful making it extremely convenient. Will use this again..Version: 7.2
✓ Search algorithms are not the bestLike the Total Wine App but find the search algorithm could be much better..Version: 7.2
✓ Great Gluten Free Beer SelectionBeing one of a growing number of people that can only drink Gluten Free beer, I absolutely love that I can fire up the Total Wine app and place an order for pick up. Please make sure Corporate sees this review…. There are many thousands of people that rely on TW for Gluten Free beer…. Please keep stocking as much of it as you can and I encourage your purchasing team to always be on the lookout for new breweries where wholesale is available. There are so many great Gluten Free beers I’ve picked up at TW’s all across the country while on business travel that I should probably start a blog or Instagram page! Thank you Total Wine. — Gluten Free Dude in your home state of Maryland (Silver Spring to be specific).Version: 6.1
✓ Best service I’ve hadI’d like to say that Total Wine is the best service I’ve ever had delivered to me. The drivers (yes I know they are not store employees) are courteous and usually I tip them very well. They always find my location and Total Wine has never been out of anything that I order it’s not too difficult to pay attention in the app and see what it is in stock. In today’s world where deliveries have become the norm, I really appreciate the service they give me. When I do visit the store, I am greeted professionally and treated with respect again another quality that seems to escape society these days. Thank you for the service..Version: 6.11
✓ Mobile app gets the job done but popups are combersomeThe app is designed for a phone, but displays and works fine on an iPad. Pages load a little slow, but overall performance is pretty good. Easy to browse and add your favorites to your cart. Excellent feature is that browsing an item shows if you've already added one or more to your cart. The checkout process is fairly smooth. Only annoying thing is for returning customers the app fills the address and info, but pops up a virtual keyboard that covers most of it. This makes it a little more cumbersome to review and confirm all the info is correct since you can only see the data one line at a time while scrolling or pressing next repeatedly. Would be even better if the app populated the info and had you check a box to confirm the info instead of bringing up the virtual keyboard. Cheers!.Version: 5.6
✓ I love this store!Total Wine has a fabulous selection of wines, as well as gluten-free beers. The staff is extremely knowledgeable and available to answer your questions or guide you to what you’re looking for. They have a wine tasting bar so you can taste their Winery Direct selections prior to making a purchase, as well. They also offer online ordering with store pickup OR delivery in certain areas. Nice way to get in on a coupon if it expires but you may not get there on that last day 😉. Pickup a day or two after, if necessary, is accommodated by them! Oh also, they offer classes for those of us wanting to learn about and taste different wines, as well. FABULOUS store and employees, they have my business hands down!.Version: 3.5
✓ Easy fastBest in nova raton.Version: 5.12
✓ Super ConvenientThis app is great. Very user friendly and super convenient. You can purchase on the app for pick up in store which takes away the $urprise you get when at the register. They have great selections and great prices. I used it for a big party I was hosting and I was able to stay within my budget since I was able to easily edit my cart before checkout. You get the whole liquor store experience at your fingertips without the hassle of having to leave your house (til it’s time to pick up) and wait in line. You can even add a different pick up person as long as they’re 21+ years old..Version: 3.5
✓ Save MoneyIncredible selection with knowledgeable staff to help with any questions and suggestions..Version: 6.2
✓ Everything I needI can shop, lookup ratings, apply my coupons. It is simple and quick. Love it.Version: 7.2
✓ Convenient...but feel a little blackmailedI just wanted to do a specialty beer run for a friend making a special request (total was $17). The convenience of the curbside option appealed to me. However, I discovered upon checkout that there is a minimum amount to meet, $29, or you don’t qualify. Hmm. I figured maybe if I changed the pickup option to in-store (not so convenient), that there would be no minimum amount required. Nope. Both options make you reach the $29. Usually I don’t have a problem going over this amount...but times are different and I just recently got let go. Fundage matters a little more now (but so does alcohol. Balance). So...what’s the difference between doing in-store pickup OR going in & paying for exactly what I need at a register? Maybe if there’s a line outside, it’s to skip it?.Version: 4.3.2
✓ Total Wine Delivery RocksWhat a concept! Stay at home and have your favorite beer’s delivered to you the next day, for Free!.Version: 7.10
✓ THE BEST DANG LIQUOR STORE IN THE WHOLE DANG INDUSTRY*I have visited many liquor stores in my 65-years on this third rock from the Sun and Total Wines is, by far, the best one that I have ever patronized. The selection of wines, spirits, liqueurs, bar needs, et al, is, simply OVERWHELMING! The staff have always been professional in their treatment to me. I especially like the fact that when you ask the location of a specific item, they conduct you to the item rather than saying, “It is on Aisle 26, about halfway down on your right and on the third shelf.” I could keep on gushing praise upon the store and staff, but I am certain that you understand my feelings toward Total Wine..Version: 6.1
✓ Great variety, terrific prices, and now curbside pick-up!I have friends/family who come visit and always make a trip to Total Wine when they’re here because it has such a great variety to choose from and the prices are good. When isolation began because of COVID-19, I placed an order on line and went to pick it up, assuming they would bring it to the curb. I called when I arrived because I didn’t see any place to do that and the manager brought my order out to me and mentioned they didn’t do curbside pickup. I thought it was very sweet for him to do it in light of that face. The next time I placed an order online, I was pleasantly surprised when I arrived to find they had designated parking for curb-side pick-ups, with a number to text them to let them know I was there. It was VERY efficient and well-organized! I came home and told my family i was the front-runner! Haha.Version: 4.5
✓ First order so 4 stars onlyI’m only doing four stars right now because this is my first order but the ordering and payment method has been fantastic I will update and leave a new review once I get my first order just to let everybody know how it went. I’m also so glad to find a wine delivery service in Tucson Arizona. Bit far away in some new construction on the outskirts of town so it’s great to see that there is a delivery service that can bring me my beverage when I run out and I should not be driving! On a sidenote, just sayin’ maybe there will be fewer people driving under the influence if there are more services like this! More alcohol, sex, and food are the leading causes of DUIs… again just sayin’!.Version: 6.7
✓ The best place for liquerTotal wine has a huge selection of whiskeys and is now my go-to place. They have staff that actually knows the selections because they have tried many of them. My last in-store visit was fun because I got to sample a few of the scotches. I bought three of them and all were very good. I get expert advice when selecting new brands. Their Direct selections are priced very good. They told me it kinda skips the middle man distribution and therefore, skips their mark-up. A better price for me!!! I am trying my first delivery today. I ran out of time and couldn’t get away to go get it. It was very reasonable and if it arrives as expected, I’ll be doing it again..Version: 6.1
✓ Great retailer app— one feature not workingGreat app— love search, product description, and the ability to manage lists. The ability to build my shopping list in advance is great, and even better is being able to order and pickup at the store. The tasting notes feature is a great idea, but it does not seem to be working as intended right now. You can add notes to a wine and the app retains them for you with the specific product. However, the “Tasting Notes” section of the app says “Your glass is empty! You haven’t added anything to you tasting notes yet.” Fixing this would give your users another great organizational tool. Thank you..Version: 7.1
✓ So much better than it needs to beThis app is top notch quality. It makes browsing and ordering so seamless. Not only that, but it keeps track of your orders, for those of us who can never remember the name of that wine they bought last time but really loved! I love that my coupons are available right here in the app as well. Small touches such as listing exactly which side of which aisle you can find each product on, make this app pretty incredible. I really wasn’t expecting much out of my local liquor stores app, but this was definitely an app worth downloading!.Version: 5.6
✓ ConvenientOrdered online because weather was bad, will pick up in 2 days! Sale was ending as well so I still got the sale price. Win Win!!.Version: 6.11
✓ Very good and pretty easy to useNice to be able to order online and the app works well. I've done it a couple of times now and the only frustrating thing is for some reason they mark items unavailable or out of stock that are there if you go in the store yourself. Would be nice to get that fixed. Minor delays in recognizing what I pressed in the filter so I pressed again thinking I hadn't hit the tiny box on my phone, which because of the delay actually ended up clearing the selection and because had pressed to view results meant I had to start over. Not a big deal but because out was in brands there was a huge list to scroll thru - would also recommend adding a letter of the alphabet quick jump to help with that..Version: 4.3.2
✓ Cheaper, glass, & nowhere elseStrange title, I know, LOL. I first went to total wine because I was looking for Orgeat syrup and could not find it anywhere else. Later, my regular grocery store stopped carrying my husband’s go to drink, Jim Beam, in glass bottles. I really don’t care for plastic bottles so I thought I would check at total wine and lo and behold, there it was in its regular glass bottle AND it was $2 cheaper. A good friend and neighbor mentioned that he hasn’t been able to find Evan Williams peach anywhere lately. I guess it’s due to the shortages of several things. At any rate, Total Wine has it. I was even able to purchase it on the app even though I’m not able to come pick it up for several days, so I don’t have to worry about it being sold out by the time I’m able to get there. Also, it’s $3 cheaper than what he usually pays. Very satisfied customer.Version: 6.2
✓ Love That I Can Find Items at Various Stores!Total Wine’s app allows me to find what I am looking for without having to drive around (or call a plethora of stores) searching for the items I need. This is a huge benefit in terms of being both efficient and customer savvy. An item I regularly order tends to either be at none of the local stores OR at one somewhere within 15-30 miles from home. That one store that has it changes on a consistent basis. Thus, the Total Wine app is wonderful and saves me in terms of time, energy and convenience..Version: 7.1
✓ ConvenientStarted ordering from Total wines during Covid 19 via app- this app for my location seems to be well updated on availability on all the sorts of wines they have in the store that I will pick up at. One time one of the wines I ordered couldn’t be found. (I placed my order last minute and arrived at store before my order was ready ) The issue was simply resolved by me going around the store for me to choose another wine bottle of my choice. Then they simply swapped the orders. The charges don’t seem to charge right away until orders were fully ready. So I don’t have to worry about pending charges, even though I’m pretty patient as long matter is resolved. And it was resolved ! Love the choices available and appreciate the reviews and details on wines I see online. I’m in the middle of exploring wines to do a wine pairing for my culinary project. Best of all, all accessible just by the app while I earn points through my account..Version: 4.6
✓ Right to the door, every timeDelivery rates and timing are the key factors that I care about for my choices in delivery or not. The rates for total wine are very good especially considering they are usually available to deliver within a few hours of order on the given day ordered. Whenever a problem occurs I have always had good communication with the drivers help redirect them. The options total wine brings are quite a bit more than the stores local to me and being able to access this via delivery instead of driving across town is great.Version: 5.7
✓ Just One ThingGreat app! I use it all the time. I would give it five stars if the developer would add one feature. It would be awesome if it had a “Save for Later” option. Maybe I’m the only person who uses this app and likes to shop around and research different whiskeys and bottles of wine I’d like to eventually try, but I doubt it. I have six bottles of scotch in my cart right now that I hope to eventually try, but I won’t be buying them all at once due to the price. Good scotch ain’t cheap! :) So, I’ll probably take four of them out today and buy two. The problem is I can rarely remember all those I took out of my cart. I end up forgetting about them and Total Wine loses a sale. It would be a win-win if there was a “Save for Later” feature..Version: 7.2
✓ Great app with loaded coupons.App is easy to use and in store service is knowledgeable and top notch..Version: 7.1
✓ Curbside Pickup @ Total Wine & SpiritsShopping at Total has always been a pleasure because of the great staff they employ. Now, during the pandemic, I have utilized the curbside pickup option and it is great. You pick the day / time you wish to pickup your order and Total send you a confirmation when your order is complete, they text and email you that it’s ready, usually ahead of the time requested. When you arrive, you park in the designated spots, notify the stor that you are there, give the your parking spot number and a friendly employee comes to your car within a minute and loads you order. It’s great!.Version: 6.2
✓ Most convenient app ever!I rarely leave reviews for apps, but this one definitely deserves 5 stars. The user interface is second to none. I’ve never had any issues while ordering through the app. Every week when we order through the app everything is quick and easy and our orders are always filled in a timely manner. Ever since the pandemic started we usually opt with curbside pickup and my orders are out almost immediately when I check in. Do yourself a favor and get this app now! You won’t want to shop anywhere else..Version: 5.11.1
✓ Total Wine is like your favorite bookstore of Spirits,Wines, and BeersWhen you visit Total Wine you become lost in the rows and rows of wines available to try from all over the world. I find it very fascinating being someone who loves good wine. I also like how the employees have little notes of why they like a certain wine which is quite helpful. The employees are also very helpful and more than willing to give you some advice if you have a question. Their wine tastings are great and also interesting. You could spend a whole hour or more just browsing in this store as if you were browsing for a good book at your favorite bookstore. You can’t go wrong with a visit to Total Wine regardless of what you are in the mood for spirits, wine, or beer..Version: 5.8.1
✓ Great store!Total Wine and More is my favourite store!.Version: 6.10
😕 Total Wine & More Negative Reviews
