Secure VPN & Proxy – Kaspersky Negative Reviews

Secure VPN & Proxy – Kaspersky App Complaints & User Negative Comments 2024

Secure VPN & Proxy – Kaspersky app received 64 complaints, negative comments and reviews by users. Have you ever had a bad experience using Secure VPN & Proxy – Kaspersky? Can you share your negative thoughts about secure vpn & proxy – kaspersky?

Secure VPN & Proxy – Kaspersky for Negative User Reviews

✓ Just blocks your InternetIt’s completely redundant as it just blocks your internet so you can’t do anything online unless you disable this. Waste of time, fix it, your charging people money..Pal1611Version: 2.40.0

✓ What a fraudI tried the free 200mb allowance and it worked fine. However it lost the connection and became totally useless after I’ve paid £20 for one year membership. Is this how you treat your users?.CczangVersion: 2.10.0

✓ Doesn’t workMy location doesn’t update when the VPN is on. randomly disconnects while using it, app can crash. Was barely working before, now it doesn’t work at all. When the VPN is on my cellular service and WiFi stop working. Bad VPN.AddxxVersion: 2.40.0

✓ VPN errorYour vpn takes longer to connect than other vpn. It is Often difficult to connect to internet.Cp:TNHVersion: 2.40.0

✓ Doesn’t connectDownloaded this in Dubai. Doesn’t connect Tried to cancel subscription and cannot seem to find how too 😡.TCKdyVersion: 2.12.0

✓ No longer worksUsed to be the best. Since a couple of updates ago it connects but no websites load, even Google, and no access to App Store etc. Pointless subscription..Supergran999Version: 2.40.0

✓ Want this VPN still On while phone is in screen lock modeIt's nice to use this application. But i was confused of this was disconnected the vpn within 1 minute after phone screen lock. And then when I opened the phone this vpn cannot automatically reconnected..GdarcgjVersion: 2.39.0

✓ Cant see how to cancel auto-renewal in App store.Ok found the kaspersky subscriptions on the app store, its not on the page where I purchased the subscription but in the top right of the search page a small blue icon. I’d never noticed this before! If I try to cancel renewal, I get forwarded to a web page in a language I cant read, so how can I manage my subscription. I put a message in to support, they claim I could manage from App store, where I purchased subscription but I dont see anywhere to do that on the App store page!.Lady GooGoo LaLaVersion: 2.48.0

✓ A lieThe app never claimed it is not useful in certain countries. So it cheated me to paid for its security connections. However I bought it just for using in China. Disappointed!!.沉泊Version: 2.15.0

✓ Cancel trail periodCan’t do it, the app does not work from Poland so I’m trying to cancel the trial period before I’m billed. I have emailed.Darren A FoxVersion: 2.14.0

✓ DetectableSome sites able to detect this VPN. So there is no point to use a VPN if I can’t use my services or websites..EsahinsVersion: 2.69.0

✓ Automatic contract after trialCan’t trial it because it’s automatically se to put you onto a contract after the trial is over..CrumbumnumbthumVersion: 2.19.0

✓ GlitchyThis VPN is so laggy sometimes, at the moment when I try to turn it on the VPN just switches itself back off.. When I try to change servers it asks if I’m on the internet. Yes, I’m on the internet..THCreamsterVersion: 2.59.0

✓ Doesn’t workKeeps turning off as soon as I press the turn on VPN button.JonnymontVersion: 2.61.0

✓ No ideaWhat you guys did with the last update but holy hell it barely stays connected for more than 5-10 minutes before I have to reset it. It engages the killswitch for absolutely no reason, blocking my internet, even when I have perfect connection. Wifi works perfectly without the vpn turned on but as soon as it is, wifi gets cut off. If this stupidity doesn’t get fixed I’m going to be looking into alternatives..CerceisVersion: 2.65.0

✓ Doesn’t turn off when using data connectionIt works fine and disconnects automatically when just wifi goes on and off. But when both wifi and data are on, and I turn off my wifi, VPN stays connected using data so I have to turn VPN off manually..Fsh50Version: 2.29.0

✓ Not so reliable.I never know what cuts off the vpn. That doesn’t happen so much on myto the same wifi. Iphones are the worst for staying hooked up..Serious f---erVersion: 2.50.0

✓ Rip offPaid to use it unlimited and after a week stop working, can’t get refund either..KiritoNZVersion: 2.17.0

✓ Always can’t connect to serverSometimes is working but most of times can’t connect to VPN provider. It’s seems the VPN servers are full capacity or down..Mark_Gold_CoastVersion: 2.49.0

✓ A bit of a lieThe vpn is very fast I have to say. You do however only get 200mb per day for free and I know for a fact I used nowhere near that as I was on 4g and hardly used my phone and it said I used the whole 200mb. Impossible so I think it says you used the days allowance even though you haven’t..T-RaiderdaytraderVersion: 2.8.0

✓ IPhone userApp kept suggesting to review with a pop-up. VPN connection does not automatically reconnect. Always have to tap and turn on from unlocking the screen. When it doesn’t connect, there’s no error code to assist in resolution. It stops trying to connect until you try again by tapping. The VPN fee is quite inexpensive..NootaksasVersion: 2.6.0

✓ CanceledFalse advertising says VPN is included with my subscription. Very upset spent hours trying to see why I couldn't sign in. Thought it was my internet. Remove the free subscription I believe its interfering with paid version. Keep saying I have a free year subscription and wont let me use my premium. Smh maybe separate free to another..LeahLee881906Version: 2.75.0

✓ Bad customer service when there’s an issueIf a customer reports that it does not work, it does not work. But this customer service rather tells you that you are wrong and that it works, when it doesn’t. So better use other company’s service..JelosamkrVersion: 2.77.0

✓ Not reliableDisconnects and reconnects then disconnects again all the time. When it’s connected it works well but doesn’t seem to reliably stay connected..Adam_19wVersion: 2.29.0

✓ Good software for iPad, but...Not useful for Macbook that is running OS X El Capitan v10.11 Apparently your need to have at least v10.12 to run Kaspersky VPN app on Mac. I am on the fence: should I keep the subscription or cancel? Update: I just canceled..RyhdhfycdhxngVersion: 2.2.0

✓ The amount of data the lcollects is scaryIt appears to be a data harvesting app, not a mere __paid__ VPN service. Reading the list of data the app collects will take you a while. Hard to believe that all this data is required to run a decent VPN service. Have been a subscriber for couple of months out of necessity (specific geo requirements). Never again..Forced to choose a nickname 🤬Version: 2.63.0

✓ RubbishAbsolutely awful, does not work as intended, signing up took far too long and they had me verifying emails twice, telling me I needed to register which I had already done, registered again and was then told I already had an account. Finally get registered, use the account to connect to a server in the UK but no app recognised me being in that location and was therefore completely redundant. Terrible..Kieran93ODsVersion: 2.21.0

✓ Blocks Public WiFi pop up windowsFor some reason this app doesn’t allow me to connect to public WiFi’s like at coffee shops, hotels, Starbucks because the pop up to “accept public WiFi” terms and conditions doesn’t appear. However once I uninstall the app, then try to connect to the public WiFi’s the pop ups to accept terms and conditions appears. Very frustrating as I have a one year subscription for this app now..MikeMikeJrVersion: 2.31.0

✓ Terrible disconnections constantly or no connectionsI tried several times to get connected with the USA West Coast on my iPhone and PC computer I could get connected early in the mornings but in the afternoons couldn’t connect Then contacted the customer service Dept representative who wrote and told me to down load test software to record - sent the information and they continued to say they received nothing - After 1 year of constant disconnections - I changed to another VPN service which was a breeze and never disconnects me on my iPhone!! Another competitors VPN working with Kaspersky Total Security is tricky on the PC computer!! So make sure your Kaspersky protection works with the competitors VPN. Some do and some don’t!! But found one and I’m so happy - no more disconnections of the VPN!! Glad I changed to the competitors VPN - why didn’t I do this before and cancel the disappointing Kaspersky VPN!!!!.Asiangem1Version: 2.34.0

✓ Kaspersky VPN is deadI have it on iPad and Samsung tablet and on pc. None of them unlock Netflix us or anything for a fact. They took the money and when I requested assistance on there support page they sent another email saying that my request was CLOSED. Useless customer service..PrvadyVersion: 2.42.0

✓ Doesn’t work!I have been using the free version from China for couple of days and was planning to buy the paid version. But, it is not working now!!! I was just thinking what would happen if it had stopped working after several months I have purchased the paid version!!!!! It’s kinda good that it stopped working before I have purchased it!.Num47.67Version: 2.17.0

✓ Must delete app every time to connect to public wifiThe app either doesn’t open log in page of public wifi, or doesn’t load the log in page. In order to connect, I need to delete this app, then connect to public WiFi, then re-download the app and re install VPN. This is very inconvenient. Also, the tech support sucks. Only pre-typed up answers to random questions. No way to actually address any real issue and talk to support. Also, doesn’t work in all the counties. When I bought the subscription it said that it would work everywhere. When I travel the app just doesn’t connect to VPN in some countries. Finally, the app doesn’t work on all of my devices. I have two apple IDs that I use on different devises and the app just doesn’t work on my device even though my name, email, phone, etc are the same. In short, I will not extend this subscription once the year is it ends..MoskvitchVersion: 2.71.0

✓ Kill switch is uselessVpn works ok but it often just switches itself off especially after setting the iPad down for a while. I’ve had enough and now use an alternative..Enough-Version: 2.59.0

✓ Save your money with a different VPNThis one is horrible. Ive been using kaspersky total security/anti virus on my computers for as long as I can remember with no issues whatsoever but this ios VPN is worthless. It will not connect still. It’s been over a year and it’s never worked for my phone or ipad. The only reason I even try to use it is because I paid for it for my computer and had user slots left. I’ve tested free VPNS that work better than this paid one.BigBuxLuxeVersion: 2.67.0

✓ Always disconnect me from wifi when i dont use my ipae..Samuellol755Version: 2.6.0

✓ Not fast it’s slowWhen I turn it on it slow my internet connection when I turn it off way faster with no problem and then I turned it off just useless.Mustafa7yaVersion: 2.36.0

✓ Interferes with performanceI have been using the paid app for a few weeks now. Things I love - Unlimited protection for unsecured networks for great value Things I don’t like - Never seems to connect to unknown networks - Never seems to get a stable connection to hotspots - Regularly shows the network has no connection to the internet when it does (if you disable the VPN or use another device it works fine) - Seems to slow my connection considerably when traffic is directed through the VPN.Lyndon27Version: 2.11.0

✓ I paid and it does not work!I bought a full year subscription. After a few weeks, it went back to the free version. Cannot login, cannot change password, does not recognize me. $35 down the drain… Got support for Kaspersky team… Do this, do that. Try this and try that. If it doesn’t work, login and raises ticket…. Hey, login in IS the problem. I can’t! So I quit. I am giving up. My time is too precious. Will buy something else. McAfee reviews are great, so I am told… I’ll check. Bye bye Kaspersky….Nitram DramisVersion: 2.47.0

✓ Doesn’t seem to work rightI have a paid subscription through my pc app allowing 5 devices, showing up as unlimited on my phone app too yet says limit reached for today.. why?.HanumansVersion: 2.15.0

✓ VPN PROTOCOLIs there any chance to be able to change the VPN PROTOCOL It’s a useful feature.Chest.er767Version: 2.67.0

✓ UnreliableBeen using it on iPhone, iPad and iMac for a few weeks. Speeds are ok and app easy to use etc. Trouble is, it continually drops connection on all devices and in the case of the mobile ones, it doesn’t matter which network they’re on. Very unreliable. Have switched to another app..MedichopsVersion: 2.21.0

✓ Not a good Paid VPNThis VPN drops and is a pain to reconnect EVERY time your phone goes to lock screen. You have to completely reset App and internet EVERY TIME your phone goes to lock screen..........I paid for the service......leave it on..Jim jimpsonVersion: 2.34.0

✓ Turns itself offWhen and if it stays on it seems to work good. But I find it turns itself off constantly. Says it can’t connect to the server. I’m allows having to turn it back on. If I didn’t have to pay for this it might be understandable, but for a paid service it’s NOT!.123bob897Version: 2.49.0

✓ It doesn’t work at all!! Waste of money!I bought monthly membership and it worked for few seconds but then VPN won’t turn on, tried different servers cant even set my own password. It’s so frustrating..Umr139Version: 2.65.0

✓ Stuck on "Connecting"I have the application installed in my iphone, ipad, MacBook, and a windows Machine. The app works perfectly on both MacBook and Windows but on IOS is something else. The keeps stuck on "connecting". I really love the application on my desktop machines but this annoying problem hold me back from pay for the full subscription. I need an reliable vpn service works find on all my devices not only work if it says so. I hope that you will fix the issue soon since the application works fine on the desktop version every single time I hit "Connect" but doesn't work on ios even from the same internet connection. I'm pretty sure that the issue doesn't related to mu internet connectivity..MohamedHassanITVersion: 2.35.0

✓ Practically unusable on iOSThere's a known issue with Kaspersky VPN with iPhones where it won't be able to intelligently reconnect to the internet when the phone goes to sleep; I literally have to wake up my phone, turn off the VPN (because the kill switch stopped the internet and will endlessly new boot-looping), then reinitialize the VPN. Every. Time. Besides this, it's a pretty good VPN and I'd gladly update my review is they fix this issue.SufuriVersion: 2.49.0

✓ HorribleDoesn’t provide a continuous connection at all, I have to restart my devices 75% of the time I use it because the VPN shows false information about my connections to my ISP and when it does work it’s usually just buffering the entire time. Will not be using this again..Harry plumVersion: 2.61.0

✓ YeahLet's see.Ranmal22Version: 2.40.0

✓ Configuration!J’ai installé le VPN hier il fonctionnait mais aujourd’hui, impossible de se connecter. Pouvez-vous le fixer?.MeméeVersion: 2.34.0

✓ Horrible vpnWorst vpn I’ve ever used. Always disconnecting, won’t connect to servers, and garbage servers that are slow. Customer service is a hit or a miss as some employees don’t even know how to fix your problem, giving you a huge run around and never fix your problem. Save some stress and time and do some research and find a good vpn.Domobmx101Version: 2.65.0

✓ Very disappointedI had Kaspersky for our virus protection and after learning about VPNs decided to go with their VPN all on both of our iPhones and iPads. The VPN fails to secure the connection on my iPad 80% of the time and when it does manage to secure it, it’ll loose it 90% of the time within 2-3 minutes. This is even while sitting at home on my own wifi. It will also interfere with sending emails on a regular occasion which is very aggravating. After contacting Kaspersky about the email issue I was advised to change the setting for where the VPN is being set up, i.e. another country. I’ve done this, but it doesn’t always work so if it blocks an email I end up turning off the VPN, which will then allow the email to be sent, then hope it will turn back on again. I find it extremely unreliable..N1SpVersion: 2.18.0

✓ FrustratingI have not been able to connect to any server using this VPN for several days. This is not the first time I have had this issue of the never ending “connecting....” display. I have also had issues of it saying cannot find servers ensure you are connected to the internet..El_Guap0Version: 2.33.0

✓ It work so it has a few problemsWhen I use it for the iPhone, for some reason, it keeps sounding alert, saying that it’s disconnected even if you turn off the alert.413gmailVersion: 2.60.0

✓ Basically unuseableConnects sometimes, but then so slow that no website will open. Customer service response is to ask me for more explanation despite a very complete set of parameters provided upfront; you should know what is going on by your user data. Obviously undersized on connectivity for traffic. Often does not connect at all in the UAE even to the local UAE server when protection on public wifi is all that is required. Useless. Not sure how it gets so many glowing reviews and stars..RobertpdvVersion: 2.40.0

✓ Charged me after I canceledThey offered me a free trial for 7 days on my MacBook. The latency was too high for my application needs so I tried to cancel but the app requires you to submit a cancel request on their website instead of on the App Store. I received a confirmation email of my request on Monday and apple charged me for a one year service on Thursday. Now I have to try fight this charge. Too much of a hassle than it’s worth. Subscribe from the website not from the App Store..Kassa 1234Version: 2.48.0

✓ WAY Too cumbersome !Takes Way too long for connecting ANY licensed device. If one device has an issue, the other licensed devices ALSO do. Takes a whole 24 hr DAY to try and repair EVERY TIME there’s an issue. So far, that is a monthly occurrence on the YEARLY subscription of 6 licenses I’ve purchased for this year. #Pathetic.MadWorldSadWorldVersion: 2.17.0

✓ Crashes ConstantlyVery unreliable..Fungigirl73Version: 2.59.0

✓ Don’t bother with this appThe interface for this app is simple enough, but it doesn’t connect to the server. It just keeps giving me a cannot connect message. Have cancelled the subscription and will be deleting the app. My advice steer clear..PESKBVersion: 2.8.0

✓ V 2.16.0Version update now crashes the app on my iPhone. Previous iOS app crashed on Mac so now I have the complete pair. Yippee!!!.Chivey...Version: 2.16.0

✓ Not WorkingWorked fine for a while , then would not let me log into my game , contacted support, after 2 or 3 days was asked by dev’s what game it was and WHY I needed it, What difference does it make WHY I needed it ?? Was told to d/l a version of test flight and provide logs, done everything they have asked and received NO response on why it won’t work, by the way I have used several other vpn’s with the same game and they work fine, I paid for the yearly subscription that’s not working and would like a refund at this point…..User987433Version: 2.74.0

✓ Waste of time and moneyThis VPN is of no use in this country, if I had known it was so limited I would never of purchased, a total waste of money, flushed $45 down the drain. You should be more forth coming with the limited counties your VPN offers.4th Attempt MerVersion: 2.29.0

✓ FraudsDoesn't work. Try connecting and it goes on for hours pretending to connect before shutting itself down. All these while on premium. Shameful rip off!!.Johnnybobby007Version: 2.34.0

✓ AwfulI have a premium account and it fails to connect 9 times out of 10. Nothing seems to fix it, restarting my iPad makes no difference. Very poor compared to other vpn apps.Trfc20Version: 2.31.0

✓ What a shame, it’s of no use!I’ve always used this brand for anti virus software and been impressed how good it is, so was delighted to see a VPN from them. However, it’s useless, doesn’t connect at all in China. Seems many VPN apps suffer the same, but I’ve found Norton to be of reasonable standard, would suggest anyone thinking to download this, look at others first and, be prepared to waste your time and become frustrated..Olesna615Version: 2.6.0

Secure VPN & Proxy – Kaspersky works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Secure VPN & Proxy – Kaspersky.