3.4
3.456 star

Total 76 Negative Reviews

Kaspersky Safe Kids with GPS App Complaints & User Negative Comments 2024

Kaspersky Safe Kids with GPS app received 76 complaints, negative comments and reviews by users. Have you ever had a bad experience using Kaspersky Safe Kids with GPS? Can you share your negative thoughts about kaspersky safe kids with gps?

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Kaspersky Safe Kids with GPS for Negative User Reviews

Sons app doesn't lockMy kid just opens the app on his phone and changes all the settings!! What's the point? There must be a way to lock entry into the app. But no obvious clues!!! Basic yet invisible feature?????.Version: 1.23.0

Waste of moneyConfusing, doesn't work properly most of the time. Hard to update. Won't resubsceibe again. Very confusing and difficult app to setup and use..Version: 1.101.0

HateI don’t like this at all because it doesn’t let me connect with my friends at all and if I want a game it doesn’t allow it. I get what the creators were trying to do but it makes me really sad because I can barely communicate with my friends don’t install! Fʀᴏᴍ ᴀ ᴄʜɪʟᴅ.Version: 1.23.0

Does not workNever worked from the start. Really wanted to give it a try and was hoping it would work it’s issues out over time. But it turned into a total waste of $20. One morning it sent me over 200 email notifications that my child’s device had low battery. Deleted, will never buy anything this company sells again..Version: 1.88.0

This is not working wellRecently, the program wouldn’t update with any changes made in the app until I force closed the app and restarted it. It looks like they might have finally fixed that, but what they still haven’t fixed is that once a week or so I’ll notice that my child is using their device well past the time what it’s supposed to be shut down. Granted, most of the time it works fine, but most of the time is just not good enough. Also, the interface is garbage, but I could get over that if the program just worked properly 99.5% of the time. But, sadly, that’s not the case. It really seems like the people in charge of this system just aren’t trying. If things don’t improve very soon, I’ll be taking my business elsewhere..Version: 1.51.0

Constantly forgetting sign in information after each update makes it a nightmareThe app is great for tracking my son. My greatest issue with it is that after Avery three to four days I see that my son’s device is offline and the reason why is because of the frequency of updates each week which makes you sign in again on sons device and download the Kaspersky profile once again. I just didn’t renew after my year was up because of this. I mean, I don’t mind updates to app, updates make it better, but in this case if the app is going to need you to sign in after each update, maybe they should dial down the updates to at least once every three weeks to a month. For now I’m not going paying for it. The high maintenance of the app makes it not worth my time..Version: 1.77.0

Don't downloadThis app was installed for my family. Using free version it blocked everything literally. No setting to get my apps unblocked or even visible. Nothing worked stuck now with 3 phones that can only make calls. No whatsapp, no browser, no camera, no photos absolutely nothing!!!! DO NOT DOWNLOAD.Version: 1.38.0

Having trouble controlling restrictionsI had trouble controlling restrictions from Kapsersky Safe Kids app as Parent in my iphone and in myKaspersky account. Maybe there are bugs in the app that needs fixing..Version: 1.79.0

I like it until.....So my mom has this app for me and it worked fine. Now it keeps popping up with this notification thing and it says “New Configuration Profile is ready to Install” when I press continue it keeps say that there was an error and it won’t let me use the app. It’s been going on for a while now and I even tried restarting our WiFi box in the living room. Nothing is seeming to work..Version: 1.38.0

So confused to install.Tried the free version, keep asking to install configure stuff. And also what’s the passcode? Tried to contact the tech team to help and cannot really find where..Version: 1.45.0

Ask to buy brokenI find that it breaks ask to buy feature from the Apple devices. Tested and confirmed that it’s KSP causing the issue. Updated the app and iOS to 17.1.1 has not resolved..Version: 1.100.0

WorthlessI tell people to get this software so they can whitelist their children’s access. I turn around, and literally the children can do whatever they want. It doesnt work. And frankly, I am tired of trying to make things work with Kaspersky. Its the worst product I think I ever had the unfortunate condition of having to use it. It didnt stop virus or penetration to my systems. And its janky management of my children’s pc’s makes it unusable. I will not be renewing my subscription..Version: 1.99.0

InfoI’m just looking into the best tracker for my 13 year old girl. We are using qustodio atm but every day or so it takes itself off line and I have to sneak in and re install it, driving me crazy. Does anyone have this problem on this tracker? I need to block my child from instagram, Facebook etc plus track sms , mms and calls Thank you.Version: 1.23.0

Rip offVery upset I paid $17 for the premium thinking I would get the full use of the app. Only to find that parts of the app is not available due to it not applicable because of my child’s iOS device when they have the current iOS that safe kids say they are up to date with..Version: 1.23.0

Profile WILL NOT LOAD!!!!!Not sure what’s happened to this app, but after some sort of update the profile will not load on my son’s iPad - makes the app utterly useless and I will have to uninstall it....Version: 1.38.0

Rubbish app Doesn’t work majority of the time.Here is a very honest parent’s review. Very disappointed. Does not work MOST of the time. Leaves kids unsafe especially online. As parents we expect the app to work always. Contacted their support team who made excuses to the reason why their app does not work such as a recent windows update. They then require full download of your child computer including the personal data on child computer to work out why the app does not work. As a parent I am not comfortable giving out data from my child’s laptop/computer to a third party Kaspersky to make their app workable. The support team said the information they need does not include any personal data. However as you go through the step by step information collection process advise by them, you have to AGREE to provide all personal data on the child computer to third party before the information can be collected. I Googled the issue of Kaspersky kids safe app not working and found so many parents dating back, all having the same problem, same advice given by support team ( download and send them information from child computer) and given up using the app. Who knows what information parents may send to Kaspersky unknowingly about their child. Why sell app that does not work? Very unsafe for children. Your app does not work 95% of the time. It is not even worth a rating!.Version: 1.72.0

Terrible productThis is the worst software I could possibly imagine. It’s not at all intuitive and has allowed my child to access sites that were supposed to be blocked. It won’t allow certain apps but they can just go open them on the web. Their customer service is terrible. It’s impossible to talk to someone and when you finally do they don’t ensure the problem is resolved. They just say they’ll send you an email and hang up. On top of that, it automatically auto renews. When you try to figure out how to stop it, there is no way to do so without deleting the account. This gives scary messages indicating you won’t be able to delete it from your child’s phone. So then it’s back to their terrible customer service department. Apple should seriously remove this from the App Store. It’s the worst app I’ve had yet..Version: 1.87.0

How to delete Safe Mode-Kaspersky on AppleHi there! If you’re looking for how to delete Kaspersky from your Apple device, keep reading. I put this app on my child’s device about a week ago, but after that, things slowly kelp getting worse, so we both decided to delete it. We tried deleting the app, but the restrictions just stayed and got even worse. So me and my child started to do a little experimenting. We found out that if you went to Settings-<General>-<Profile>, you would then see Kaspersky’s name. Press the button, and then press remove profile. After doing that, all of the restrictions were removed and we got back to living again (without Kaspersky). I hope this is helpful to everyone else! (Tip: delete the Kaspersky app first, then remove the profile).Version: 1.52.0

UnreliableSeems to work at times then not at other times. various problems but the main one is i dont recieve my childs requests to use an app even though i do recieve notifications of certain websites being used..Version: 1.48.0

UselessNot worth the $27 too complicated and doesn’t work. It’s meant to send me alerts when my daughter uses her phone, tried and tested, not 1 alert. Very disappointing!.Version: 1.29.0

TERRIBLE APPThe app is terrible and takes away all social medias so your children cant contact their friends.Version: 1.52.0

Beware: Web blocking easily worked aroundWhen it works, it’s fine. Regularly the profiles have issues on iPads, which can be a time-killer to fix. More worryingly, the entire Google Classroom with Gmail suite allows kids to access any website at all, simply by sending themselves a search link in those platforms. They can then open the link with even a locked-down browser and navigate to any site from there..Version: 1.48.0

Bought the prem version but doesn’t quite workEvery time the computer restarts, you have to log into the parent account first to activate application so the monitor starts working. Second, you don’t get notification when child ask for more time or maybe due to first issue. Anyways feel not as convenient as apple screen time management..Version: 1.51.0

Doesn’t workThis app doesn’t work as it should. 99% of the time you can’t see where your child is or what they have been looking at. It also doesn’t stop the from using safari and looking at any website they want, it’s an honesty system which makes this app completely and utterly useless! I want my money back! Save your $. Infuriated.Version: 1.89.0

Trash:(.Version: 1.38.0

Not what I imaginedThis app blocks websites that are inappropriate. This is a huge relief. I does not truly offer screentime protection. Instead is alerts the parents and sends emails that you child has used too much screen time. I was hoping for a shut off when time had been exceeded. Instead I get advice and emails. I do like the feature that notifies me when the battery is low..Version: 1.64.0

Very poor appThis app is unreliable with regard to tracking device usage - frequently failing to record when the phone is in use. It is therefore useless for managing a child’s time on the device. Tech support were hopeless in resolving this issue, despite multiple calls and emails - fobbing me off with the statement that second line support were looking at it (but not fixing it) and refusing to put me in direct touch with them. The web interface is clunky and painfully slow. I regret having paid for this app, it was a waste of money..Version: 1.22.0

Verification emailI’m unable to access the settings, asking me to verify email which I did originally I’m not receiving a new verification email as it says it is. I cannot request support without verifying my email I cannot comment further as I’ve spent all my time in this cycle.Version: 1.47.0

Not very goodIt keeps on telling me I have to sign in to even use the app at all. I don’t know what the deal is people!!.Version: 1.50.0

Can’t set limit for gamesI’ve installed this app on my child’s phone and set a time limit for all apps but I can’t set a time limit for games individually I hope kaspersky adds this feature The other problem is that I can’t change settings from the safe kids app and I have to do it from website which really annoys.Version: 1.47.0

Room for improvementI would love to see application control for iOS also..Version: 1.26.0

Very ineffective GirlIf you want a free app for location tracking, Life360 is a much more accurate and informative app. I will start by saying we use iOS and while life360 has figured it out on iOS and Mac, this app is worthless. Their free app is obviously just click bait to get you to buy the paid app all while collecting data on you and your family. I simply wanted to use location tracking and monitor how much screen time my son was using. The updates were not real time and interface is poorly designed. That is when it worked at all. For any worthwhile info it sends you back to the website. This is not really something you should expect to use as an app on iOS or Mac. Maybe if your primary interface was a pc and your family used androids it might be a somewhat useful app. Also, don’t expect to get anything out of free version..Version: 1.28.0

Complicated and not goodBlocks google and YouTube, things my 15 year needs for school. Very complicated system and very annoying..Version: 1.22.0

Pls DONT. DOWNLOADMe and my brother down loaded this app and we can’t get them back LITERALLY GONNA CRY IF U GUYS DONT HELP ME CUZ I everything and I can’t ANYTHING ON HERE PLSS HELP.Version: 1.82.0

Worst app on itunesTerrible app that not take in any account of ‘mutual agreements for kids and adults’ as responded to by the makers. If anything this app does not take in any aspect of a child and is obviously made for adults to manipulate their child’s use of the internet. I mean as a high school student i agree there are things in need of restriction but this takes it to another sense of annoying and absolute wreck of privacy. Definitely think this app is not worth ruining a kids life for. Would not let me access apps needed for my schooling life nor let me access important websites on safari if i were to save a life. I’ve had many situations during school times and non school related times where i wouldn’t even be able to research for assignments nor search up how to save someone in grave danger for all i know..Version: 1.38.0

IOS app failsThis app works if you are willing to spend some time with it. After a few months of use, the iOS app stopped working. It just says updating settings forever. It only works if I make changes from my laptop which is not always convenient. I’m not sure what is wrong but it is super annoying. Mostly because my kid is annoying me with requests that I can’t manage on my phone..Version: 1.49.0

HelpNow that I’ve deleted it I can’t download YouTube or safari. Can somebody please help..Version: 1.22.0

???When I got this I thought it was good but soon enough my child complained a lot about A lot of her game is getting a evolved into this app And I am very disappointed.Version: 1.35.0

Has potential....if only it workedPlanned to use Safe Kids to protect our iMac and childrens’ iPads. Installation was simple enough and price is reasonable. We soon realized that the iMac protection wasn’t working when my child was able to access the Mac during times that were blocked. The device reports showed that he accessed the Mac during a restricted time, just did nothing about it. My other son faced another issue and couldn’t use the internet at all on the Mac due to Kaspersky certificate issues. Contacted support and their response times are abysmal and so far haven’t fixed anything. To add, the iOS versions don’t actually block device use, just warns which does nothing but send the parent a bunch of emails. There is a flaw in the app design where you can’t restrict time of day to use AND restrict amount of time used. It has to be one or the other which isn’t ideal. I ended up cancelling the subscription and uninstalling everything..Version: 1.27.0

UselessI prefer to limit my child’s online time on a daily basis by setting the limits to 1 or 2 hours, depending on the day, using a schedule feature via the app. Unfortunately the software often allows my child several hours online time more than whatever I stipulate. On the last occasion, on a day where 1hr was permitted, it told her that she had FOUR hours to use! The app is cheap for a reason. Avoid..Version: 1.44.0

Awful deleted half my child’s apps and couldn’t get them backAWFUL.Version: 1.48.0

Kaspersky is great, but the iOS app is brokenI have Kaspersky on my Mac and most of the time it blocks stuff with no issues. The iOS app had trouble loading my account when I tried to set it up, so my dad had to create a new account for me and switch to that. The browser is slow, brings in ads, and often fails to load anything below the fold. Familiar swipes to go back and forward in Safari are missing, DuckDuckGo is not an allowed search engine, and any time the app pulls an update it forces a parent to put in their password to continue normal use. Worst of all, the app requires device location to be set to always on, resulting in tremendous battery loss even while sleeping to report location to parents who can already see where their child is using Find My Friends. I will be switching back to Safari and disabling all sites but a few whitelisted ones. Sure, the freedom to browse was nice, but I’d much rather be limited to a few sites in the blazing fast Safari app..Version: 1.22.0

Worst support everAfter over a week trading emails and restating my same problems over and over to new level one support staff, I'm done. My son has an iPhone se with chrome. Nothing crazy. But days of waiting for emails and a refusal to escalate my ticket or let me speak to a supervisor has shown me that Kaspersky focuses all its efforts on big corporate accounts and could care less about individual consumers. Never again..Version: 1.72.0

BugKapersky is lagging a lot of time, can you do a new version of kapersky pls ? Thanks you !.Version: 1.66.0

Horrible!I wish I could give 0 star or negative. My husband signed up without researching so we had to suffer for a year and I sent multiple feedback to them how much I hated it. My husband and I both installed this app to monitor our son. When my husband set up something, it didn’t show up my phone and when I set up something, it didn’t show up his phone. It confused all of us and we constantly had to sit down and talk about what restrictions we were going to set up. Then when my son request to unlock the phone, my phone kept showing ‘ updating’ FOREVER. ( my phone is iphone xr) It was so frustrating!!! Plus we couldn’t limit time for individual app. Literally, there was not much I could do with this app and I was even mad at my husband to pay for this useless app. At the end, we just deleted it. Do not buy this app. It was a waste of money( there are many free apps!) and waste of time and energy!.Version: 1.60.0

Useless! Don’t pay for it!Impossibe to put a limit of duration AND hours of activity on the apparatus of the children !! 😡I must choose one or the other! So if you want to limit the use to 1 hour per day AND allow the use only between 8h and 19h it is impossible 👎🏻 Just useless for parents and Kaspersky never listen to our comments 👎🏻 The request was made over a year ago on the Kaspersky forums and I even sent a ticket a year ago to Kaspersky before the 2019 version and nothing has been improved ... Kaspersky don’t listen their users. 👎🏻.Version: 1.30.0

TerribleThis app glitched out my sons phone so it didn’t work. Would NOT buy.Version: 1.45.0

Hardly ever worksWorks about 5% of the time. The type of control keeps reverting from “Block device” to “Show Warnings to Child”. My child simply disables it by turning off location settings. Absolute garbage, don’t waste your money..Version: 1.87.0

Fatal Flaws in iOS 13Loved the app and service in theory. The GPS monitoring is great. However the internet monitoring and filtering on iOS 13 is about as secure as putting your money under a mattress. It cannot control, nor hide Safari. Nor does the security pin lockout work to prevent the child from uninstalling the protection. In the words of its customer service, you must encourage your child to use only the Kaspersky Kid Safe browser, not Safari and to not remove the internet profile (now easy to do) by explaining to them how important internet security is. Right, thanks. If us parents could successfully do that we wouldn’t need parental control software. And if your software is effectively neutered under iOS now, it is best to mention that on the outset in the App Store and not bury it on a support page..Version: 1.50.0

Sometimes it worksGot this app for my kid’s phone. Sometimes it works sometimes it doesn’t. Sometimes I check her phone and the app is not blocking anything- I set it to block everything in the phone- I want her to only be able to use the phone in case of emergencies. But there are times the app just doesn’t work, and I have spent a lot of time trying to tweak all the adjustments and see if there is anything that I can do. Never been able to figure it out. When it works, it is great. But what’s the point in having an app for this purpose if it only works some of the time?.Version: 1.83.0

Not recommended on iosTried on an iphone 12 pro, app is painfully slow and not going through on registration and setup steps. Deleted after few minutes. I will check other apps..Version: 1.70.0

SucksThis app spams my dad with emails about websites i never visited and it also made it so i can ask to buy products on the App Store so i can’t download anymore games. I sent him a request about a websites to use and to this day he hasnt received it. Don’t download this app find a better one..Version: 1.89.0

Kills trust between parents and kids!!Okay so my mom recently installed this app from h3ll on my phone/pc for no good reason. It slows everything down so badly I can barely use it. Plus it blocks practically everything except baby shows. It's so embarrassing when friends send me links I can't see cause there's profanity and I have to tell them I can only use Safe Kids. :( I'm wayyyy too old for this babyish app and now my mom and me are barely talking. Thanks a lot Safe Kids!!.Version: 1.49.0

This app is annoying, stupid, and babyishThis app is so annoying and stupid like it gives me annoying notifications, blocks everything, and it’s very embarrassing! I’m about to go to HIGH SCHOOL and I have this babyish app installed on my phone. I’m too scared to have my friends even look at my phone cus they might see it and one time my friend was about to download iMessage games on my phone. I had to take it back bc I didn’t want her to see the ask notification on my phone. Us teenagers are wayyyyy too old for this!!! I really hate this app so much and I just wish that it wasn’t installed on my phone. This app is for like 5 yr olds to 10 yr olds. I’m way too old for this..Version: 1.79.0

Okay,but not that goodMy mum doesn’t want to do premium so the only thing she can do is set how many hours i can play,but i am not complaining. Edit:i cant even play YouTube AT all,ugh.Version: 1.48.0

Bad appI don’t like the I have to put in a password to up date it is just very annoying to deal with.Version: 1.28.0

Good but not alway works !!!That’s a great program when it works. But most of the time I need to open the application from my laptop to successfully change schedule or approve any request . Not working well from iPhone which it could be ideal to approve more time requested or setup limit successfully from the phone ..Version: 1.46.0

TerribleFirst of all, I’ve been waiting a while for my parents to remove the profile. They can’t. I have so much trouble using this in school. Everything i search up is blocked (everything appropriate, in fact most things blocked were for school). Its incredibly annoying, and as my parents enforced the app ratings, I am not able to use youtube, which is something I need. As i mentioned before, we cannot delete the profile. It’s gotten so annoying, we’ve basically given up. Not recommended for high school students, or kids 11+ I feel like adding an app like this is disrespecting your child’s privacy, and it doesn’t even work properly for older children. There are even songs that I couldnt listen to because of this app. We are now restoring my phone to get this profile removed. Thanks alot, Kaspersky. Don’t get, not worth it. If you want to see what your child is doing online, take their phone. Respect most of their privacy though, imagine your children doing this to you..Version: 1.52.0

The app - time requests don’t come through the appMy kids will request “more time” the notification don’t come through the app, also you can’t add more time through the app, you need to log in online to see the request.Version: 1.51.0

Don’t get this appI used this app for my daughter and it became more of a head ache than help. Customer support is terrible. It was a nightmare to uninstall. Finally called customer support. It’s in a foreign country and they have bad reception so the calls drop and they can’t hear you. Then I figured out how to uninstall myself because the woman had no clue. When I tried to explain to her how to do it she didn’t really care to learn. This is the worst app don’t do it..Version: 1.93.0

HelpIt keeps crashing after i signed in..Version: 1.23.0

The app is cool my needs improvementThe app tries to block adult content on other browsers but ironically, it allows it inside the Kaspersky browser it self 😂😂.Version: 1.41.0

App does not work for parentsThe iOS app is not working for parents to check the kids device usage, update the rules or get kids requests. The new dashboard is simply not getting the data. The more detailed reports that come with the premium subscription dont’t work reliably. Some times, device usage for tomorrow is shown (!) and past days are duplicated. I have filed a report and the case was eventually escalated after providing multiple beta app data sets, but the problem has not been fixed despite the statements from support. Knowing that the monitored device is a Windows PC, there are alternatives out there. The basic web filtering and device blocking is working; only the mobile app is defective for a parent to manage the application and settings. Definitely do not buy the premium subscription as both the detailed reports and the premium support are useless..Version: 1.89.0

This App crashes on my iPhone no matter what I do to fix itI have uninstalled and reinstalled, updated my iPhone to its latest os, I have restarted my phone yet this App won’t stop crashing. If a app that promises safety and security is unreliable how do we trust the app to truly protect our loved ones?.Version: 1.86.0

-4 starsI hate this app because I am a kid.Version: 1.82.0

Doesn’t work at allApp doesn’t work at all… is stuck on “saving data” in the initial setup. Making me rethink using kapersky at all..Version: 1.72.0

InaccurateMy child is at school, the app says they are home. My child has been home over an hour, the app says they're at school. Emailed support team twice in a week. So far no reply. Ive checked and location sharing is ON on all the devices. This app was highly recommended by someone in July 2019. So maybe its a new problem. I can’t fix it though..Version: 1.35.0

Read fine printContradictory permissions for a security app made in Russia. No thanks, if you read the terms of service you give them right to sell your data to Facebook, and other corporations..Version: 1.9.0

Doesn't workDoesn't work. Cannot get past the license screen..Version: 1.7.0

Trying out free version before purchaseWorks ok with mobile devices, but the laptop seems not to be responding to parental control at all. Creates more frustration for kids when they have to wait for hours until the app finally reacts to parents changes..Version: 1.54.0

BugIt keeps crashing. I am very annoyed.Version: 1.18.0

The worst app everIf I could give it halve a star I would.Version: 1.44.0

Cannot select app limitsI downloaded this to manage app usage on my boys iPad. The option on my phone is not highlight and says its unable to manage it on the iPad?.Version: 1.45.0

DO NOT DOWNLOAD!!!!My dad downloaded this app for my phone and tried to remote it, and it wouldn’t work! If you try and delete this app it won’t work because it will make a restriction for 4+ only! I am 13 and I can’t have social media because of it! Don’t download it, it will stay on your phone FOREVER!! -C.Version: 1.23.0

A real painThere’s no way to build a shared schedule across the multiple computers at home, it has to be done on a per device basis. When kids ask for additional screen time the notification email arrives many minutes later, and it’s not possible to authorize via the app it has to be done on the web browser! Finally, opening a kid session in the computer takes forever, many times the screen went black… Fortunately I found all this during the 10 day trial period. Update: There are many reviews asking for the same improvement, dating from a long time, why would I believe you’ll do something this time?.Version: 1.75.0

GayGay.Version: 1.49.0


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