4.6
4.67828 star

Total 16 Positive Reviews

Kia Access App User Positive Comments 2024

Kia Access app received 16 positive comments and reviews by users. Can you share your positive thoughts about kia access?

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Kia Access for Positive User Reviews

Worth paying forI’ve officially owned my Kia for over a year now. When I first bought it, I was made aware of this app, but my first thoughts were that I’d rarely ever use it. I was completely wrong. I use this app every single day - mostly to start my car and adjust the internal settings. There have been a few times where I forgot to lock my car after getting out, but I was reminded via the app and could lock my car remotely. I’ve also used this app to schedule maintenance appointments, as well as getting notified about a recall. When my 1 free year subscription ended, I paid for another year without hesitation. Yes, it’s quite expensive for an app (I paid for the $150/year), but it’s completely worth it in my experience..Version: 6.4

1 YearI have had this app for nearly a year now. It’s still slow. 🐢 Faster to go outside and start the car as opposed to using the app (useless). I spent hours on the phone last year “there’s a lot of work on the backend and we’ll be pushing an update soon.” ❌ People still complaining about how slow the apps is. Now, since the last update, I can’t access the finance section. Neat. UPDATE: Love the new update!!! Simpler layout makes it easier to read and use. So far... so far... it seems faster for remote start. Finally, the heated and cooling seat options for remote start. Vehicle status right at the top! So far so good! Apple shortcuts next😅? App responds better now. Nice touch with the watch, but if I have to sign in on my phone just to use the watch app, I might as well just keep using the phone app. I get security and all that, but it kinda defeats the purpose..Version: 4.8

Happy so far...I’ve had Optima since Dec. 8th. I like the remote feature however there’s a delay up to a minute to sync, 30 seconds would be best. I’ve found that the system shows the doors unlocked even though they are locked. That issue is that the system hasn’t updated to show locked. What needs to be done is the moment you log in the app should sync with the car immediately and I’m sure it will then show the doors are locked. One feature should be added is when the a/c is set on the windows should default down a 1/4 of an inch for a minute or two to exhaust the heat to cool the car down quicker when using the automatic remote. I would like to see a countdown feature once the remote has been used to to start the car showing you that you have 5-10 minutes or so and the vehicle will shut down. The one feature that doesn’t link is the finance feature. If you fiancé a car it doesn’t link to your Kia Acct. , feature not available. The only app that I have problems with is the UVO app. , can’t get it to work. The other issue that I see is in the locations app the car is facing always one direction and it’s white. How about allowing that color to be the color of you car? Contact me if you need to further discuss however I believe in a week all these issues can be fixed. I live the app and my car..Version: 3.6.0

Works but missing some key features.I’ve had a 2020 Optima SX for about 5 months and i’ve had the Kia Connect subscription the whole time. I overall like the app and it does work, however I have a few complaints/suggestions. First of all, the biggest complaint is that when you use the app to start the car your hazards will flash (brightly) and continue to flash until the car is no longer running or you get in it. I find this to be irritating and I highly doubt my neighbors like it much either… maybe just leaving the running lights on would be less irritating… Another feature missing is the fact that I cannot turn on my heated (or cooled) seats from the app. I can turn on my defroster and heated steering wheel but not the seats which in my opinion are the best part. This could be a technical limitation but I would really like to know why that would be. Another thing is that I would like to see is maybe a home screen widget for iPhone to start/stop and lock/unlock the car right from the home screen. And finally the time from when you send a request to the car for it to actually execute it takes forever sometimes 2+ minutes even with great cell/GPS coverage in the wide open, and sometimes you’ll get an error that it can’t at all. Overall the app does work and is much better than nothing, but has some pretty irritating quirks that I feel could be ironed out..Version: 6.2.1

Great but has potential for improvementsMy favorite features of this app are: 1) the remote start and schedules 2) the map of my car location and being able to remotely enter POI’s 3) getting notified that I forgot to lock my doors. I am a working mom and constantly on the move. Between kids and work I just go go go all day and being able to preplan my days is important to me. I also have the memory of a goldfish so being reminded to lock my car is super nice. Improvements I feel can be made: 1) can we get more schedules? I feel like two is nice but I don’t have just two standard schedules. 2) can we have a setting to auto lock the car after two minutes of the car being off and the doors open then close? An optional feature that can be set by the user... 3) $25 plus tax is a lot of money to pay just for the remote start function of a vehicle, I understand that developers need to be paid and there is an associated cost for development itself but $25 is outrageous when you remember that I just purchased a $30k+ vehicle. 4) I know in iOS 14 there will be widgets available, are you planning to make one? It would be nice to have functions like lock and start on my home screen. 5) the interface could use a little more color, it’s a personal preference I know but this always seems so clinical and sterile when I open it. Buying a car should be fun and the experience after should be fun too. Over all I love my Soul and the functions the app provides. 😊.Version: 3.12.1

Cool features but would like moreI have had the Kia Uvo app for over a year now and it has made a world of difference in my life. I really like that I can set my car interior’s temperature and have it warmed up or cooled down before I get in it. That being said, I would like if there was an option to turn on the heated/ventilated seats and sterling wheel when using the remote start. I have a 2020 Kia Sportage EX so I wasn’t sure if the seat options were available for my car. I would also like to add, I would love to see the app get a widget or even an app on the Apple Watch. The only downside is the updating time. It feels like it takes forever just to update before the car starts. Other than that, this app is really great and I would love to see the features I mentioned added in a future app update..Version: 4.4

Good for the most part, the UI and glitches need work thoFor the most part, this is a great app and it brings a cool new to how we start our Kias. We all know Kia have had a few hiccups in the past, but I do believe they’re trying to get better as a brand. As an engineer myself, I see a few things that could be definitely improved, including the UI itself. Needs a new rebrand so to speak for better efficiency, appearance, and user navigation. I also experience the app being down at very inconvenient times where I’ve almost been locked out of my car. The app was down and unable to connect for 3 to 4 hours. this has happened more than once also including today. Please fix some of these issues and I think you guys will be off to a much better start regarding the rest of the reviews here..Version: 6.13.1

Great app! But the geofence notifications are a painRecently got a new KIA as my old one clocked out. Put the geofence alerts on just in case due to all the recent theft although my new vehicle is equipped with the immobilizer. Drove to work the next day and EVERY 5 MINUTES I received an alert that my vehicle was out of the geo fence. And there is NO WAY to change the frequency on this. If possible, I need this to changed to only once OR give the users options on how often they want to be notified - my previous car had LoJack and I was only notified once when I left the geo fenced area - not every few minutes. It keeps interrupting my music and changes the screen from apple car play which is frustrating when I am driving with the GPS. I turned it off but will turn it on again once this is fixed. Hopefully that will be soon. Will change this rating once it is fixed..Version: 5.8

Does what says, but slowlyWe have used the app for two months on a Niro EV and it works. The primary functions we use are to check and set the charge times (once in a while), remote start/preheat (a lot!), and lock the doors (rarely). We looked at other functions such as the valet alert, scheduling charging time, location, and manuals but haven’t needed them. Our biggest complaint: connection speed. When we looked at the location finder the car appeared on a map within seconds. The functions we use most frequently, however, require about 30 seconds to a minute to initiate and confirm. Not a deal breaker and when you think about what has to happen to connect wirelessly to the car via cellular it isn’t unreasonable. What do we like most? Preheating the car! We live in the Chicago area. It’s 17 degrees Fahrenheit today. We are fortunate to also have a garage (detached) and preheating the car with the garage door closed is wonderful! In the end, if this is the only function that ever works the app is really useful for us..Version: 3.7.2

Remote Start No Back DefrostMy biggest complaint with remote start climate control is that only the front defroster activates! You have to remember to get inside to turn on the rear defrost which, in some cases, includes the outside mirrors. How often is it that only the windshield has ice and snow? Selecting defrost in the app should activate front and back or, at least, the option to choose both. I realize that only allowing up to ten minutes is, likely, best for vehicle components, fuel, and the environment; however and without the back defrost, 10 minutes often is not enough time to warm the car to help with clearing front, back, or side windows. This is especially true since the defroster is not heat and is air conditioning. Are these people defrosting as they back out of the garage because I have never found cool air to be very effective (nor is it fun on my face!) in below-freezing temperatures. On a higher note, I really appreciated the update of having to briefly hold down start, stop, lock, and unlock rather than an accidental touch on any of them!.Version: 6.2.1

Awesome software but you have to pay after the trailThe frustration related to delay due to cellular or GPS connection many people expressed here is understandable. However, I agree that Kia should make Kia connect free for the first five years or lower the price forever….and maybe for those cars without immobilizer completely free forever and or update the security settings etc. I got a 2023 Sportage Hybrid in July 2022. After my purchase, I found out about the TikTok challenge of “how to steal a Kia or a Hyundai in one minute”. I went into panic and spent hours researching for added security and theft deterrence for my car, even though it is equipped with immobilizer. While being able to track the car’s location increases the recovery rate if the car is stolen, I think it’s still the manufacturer’s responsibility to have the state of the art security system. I have not looked into my insurance’s cost compared with, say, if I had purchased a RAV4 Hybrid, but I am sure the insurance company takes make/models that are frequently targeted into consideration. If the consumers had known this ahead of their new purchase, it would have really hurt Kia. So, I am shouting out to Kia to “give back and upgrade”. Another note to the Kia keyless entry owners, make sure you put BOTH of your key fob in a faraday bag every night. Google this and you will see what I mean..Version: 5.8

Hardly ever worksThis app has been more frustrating than helpful. It barely works to start my car maybe 3 out of 10 times will it actually start it. My battery needed replaced on my brand new Telluride and in the diagnostic section it didn’t even tell me anything was wrong when my SUV wouldn’t start for two days in a row. Not sure what the point of the diagnostic is if it doesn’t work. When the car is locked it will tell me that it isn’t or that I need to lock it before I can start it ( when it’s locked) the. Still won’t start it. This is during our free trial and I’m also livid to find out that you have to pay for it to start your vehicle. I don’t think we’ll be paying for the app but getting an actual remote start put in via a different company unless by a miracle they figure out the problem. One of my musts is a remote start and it was a selling point- never thought the app could be such a disappointment..Version: 3.7.1

Good app, could use a few more featuresLike others said, wish Kia Finance was working. I’m a tech geek and wish there was more breakdown, like how many miles were electric only, how much battery you’ve recovered while driving. Also, how come all the features of the webpage aren’t in the app? I like tech info, not tech savvy, lol. Probably the worst feature is the Find My Car feature. The delay for the rest of the app is fine, usually less than a minute. But Find My Car takes hours sometimes. My wife makes regular trips to visit the grandkids and we use this device that plugs into the OBD that is a WiFi device and location tracker. That has a short delay, but this app seems to struggle with it. Not worth $30 a month IMO. Crappy to see Kia went the way of Tesla, put it all in the car they buy then charge to actually use it. $10 a month to $30 depending on how much app u want unlocked. That aspect is a scam. For $30 a month it should include some WiFi use.Version: 4.1

Widgets Please!!!!So I’ve used the app now for almost a year for my EV6 and the one major thing I have to complain about are the lack of widgets!!!! The Hyundai app has this for the IONIC5 and the Kia can’t? It’s the same shell of the car and the parent company. I rely on the app to stop charging when using my home charger as it’s not smart wifi enable and the app forces you to have an extra step of collapsing the dashboard options in the recent update. If I could have a widget to have on my iPhone homescreen that would be clutch. Besides that maybe having the scheduling for charge a little bit more user friendly. And there has to be a way with the app, Bluetooth, key fob to do Auto Unlock and lock on the doors. Seems a bit silly to me that the car can recognize you are approaching with the key fob, expand mirrors, give you lighting but NOT unlock the driver door..Version: 6.4

Extremely HandyI would give the app a five star rating, but for the past week or so the app has not worked. Little bit frustrating when it’s negative for outside and I am not able to remote start my vehicle and change the temperature so that it is warm when I get inside the vehicle. Up until a week or so ago when it decided it didn’t want to work anymore it was extremely wonderful! Hopefully they will get the server up and running quickly, because believe it or not the app is fantastic! They’ve done a fantastic job so far, hopefully they will get this issue resolved soon! Once the problem is solved, I will gladly change my review to a five star rating! It honestly deserves it, But I’m just aggravated at the moment because it’s not working. Thumbs up to the developers of the app, y’all have done a fantastic job! 👍🏼👍🏼.Version: 4.3.1

Features on app don’t all workI have a 2022 Kia Sorrento. The features of the app were working fine up until about 3-4 months ago. I’ve been in touch back and forth with the Kia Connect team for over a month now and they can’t figure out what’s wrong with the app. Specifically starting the car and heating up the seats. This is a feature that is supposed to be available with the Ultimate Package (the most expensive one for this vehicle) yet it doesn’t work. The only way to get it to work is by going online and the settings are not even saved, so you have to go to the website (not app), log in and then select the feature each time one by one and then start the car. Inconvenient, over priced…not worth it. What’s worst is that this was a feature that influenced us to buy the car. We were highly sold on the “convenience” of this app and features..Version: 6.4


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