- 85.3LEGITIMACY SCORE
- 85.8SAFETY SCORE
- 9+CONTENT RATING
- FreePRICE
Christmas Stories: The Prince App Complaints & User Negative Comments 2024
Christmas Stories: The Prince app received 97 complaints, negative comments and reviews by users. Have you ever had a bad experience using Christmas Stories: The Prince? Can you share your negative thoughts about christmas stories: the prince?
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Christmas Stories: The Prince for Negative User Reviews
✓ Game is STILL BROKENThis game was broken last year (2020), it's still on my iPad and it's still broken with no update Xmas 2021. Why? I was upset and wrote an angry review last year and I'm still upset, and there's no way to reach this developer. Their website is impossible to maneuver on an iPad. I thought it was a cute "Xmas card effect" but really it's broken, and some of the HOPs are impossible to see, and the kicker is that the skip button is invisible somewhere so I cannot progress at all. The game itself? Excellent. But it's still broken and still no update. For shame..Version: 1.0.0
✓ Little PrinceTried to install twice now and it doesn’t work properly. Just glitching all the time. Shows several transparent layers. Paid £6.99. What a waste. Can’t even find where to get a refund.Version: 1.0.0
✓ Still madThis game is unplayable. Graphics are still jacked up. No refund available. Have deleted and reinstalled numerous times with the same shoddy results. Also have bought numerous other games and now when I go to play the games they’re requiring that I pay for them all over again. Done with this foolishness..Version: 1.0.0
✓ Shouldn’t have purchasedImpossible to play with floating white boxes and screen glitches. Would like a refund..Version: 1.0.0
✓ Big glitchI’ve been playing this game and come back a couple days later and the whole game is unplayable. I wouldn’t normally care but I actually paid for this one..Version: 1.0.0
✓ Ok but not as good as earlier Christmas Stories gamesI've other games from the Christmas Stories series which I've really enjoyed so had to purchase this one too, it's a little disappointing compared to the other earlier games. It's ok, seemed shorter than the other games, certainly wouldn't have paid the usual full price of £6.99, I paid £3.99 while on offer..Version: 1.0.0
✓ Does not workWish I had read a previous review. Be warned do not buy this unless you play the free bit first. Everything comes up as rectangles all over the screen and utterly impossible to see anything to play. I sadly paid before trying and now of course feel totally ripped off. I’ve been buying Big fish games for years and never had a problem. Should not sell games that do not work..Version: 1.0.0
✓ UnplayableThe game is in polygon mode and everything has a white rectangle around it. Take it down and fix it. Its disrespectful to customers to offer games that are this broken for sale. I’m just glad I hadn’t payed to open it sight unseen. I made that mistake in the past thinking companies kept up with maintenance. Take them down if you aren’t going to do that..Version: 1.0.0
✓ Graphics problemI bought this game a few years ago and love it. When I updated to the latest iOS the graphics became unstable and every object had boxes around them yet you say it works on this iPad. Please fix it.Version: 1.0.0
✓ Bad graphics - cannot play gameOn my iPad mini with the latest update 14.3, there are a bunch of translucent squares and white lines zipping on the screen which make this game impossible to play. Since I never had any issues with any other Big Fish games, I contacted Big Fish for help to no avail. So rude....Version: 1.0.0
✓ Impossible à jouerLumières et graffitis apparaissent sur l’image ce qui nous empêche de pouvoir bien voir l’image de sorte que l’on ne peut cliquer sur les objets. Très déçu de ce jeu..Version: 1.0.0
✓ Shards of glassAs others have said, purchased straight away, not able to play due to the shards of glass falling distorting the picture. Played many before, very disappointing..Version: 1.0.0
✓ Weird. Glitch in game?Have strange boxes appearing everywhere overlaying the graphics, some of which completely white out the images inside. Makes it difficult to play. Impossible..Version: 1.0.0
✓ Not playableThis game is the first game I have been unable to play the constant moving lines are awful.Version: 1.0.0
✓ Christmas Story: A Little PrinceThis is the second Elephant Game that does not work on my iPad. I wouldn’t have downloaded this game if I knew it was a Elephant Game. Wish is was some way to know this information before downloading it. This game did the same thing the other did. Made over exposed boxes all over the place when trying to playing the game. I reported that to this forum. Will be asking again for a refund. I’ve had no problem with other games I’ve downloaded, just the Elephant Games. And my iPAD OS is up to date..Version: 1.0.0
✓ Thank God I didn’t pay for itNormally your games are working fine...not this one. Can not get the fox to perform what he needs or some of the actions doesn’t work like getting the bird nest down on the very first steps of the games....so the game is stuck. Too bad..Version: 1.0.0
✓ PrinceThis is the most annoying game. Flashing shapes constantly throughout the game. Oblongs a squares running down the page, makes it annoying to play.Version: 1.0.0
✓ HumbugNot a very good game. Don’t like the sparkly pages it really puts me off. Had a glitch trying to find the trowel and couldn’t move on. Didn’t let me have a free trial or I wouldn’t have bought it Glad I only paid £2.99.Version: 1.0.0
✓ Can you please updateDear Developer, this game is showing all the background graphics, there are so many graphics (lines and squares moving around the screen) it is impossible to play the game. Thank you.Version: 1.0.0
✓ Christmas PrinceDoes not work! Why is it all blocky? Deleted and reinstalled and still the same, I see others have had the same issue. Any help? Thanks.Version: 1.0.0
✓ Regret Purchase, Game BrokenI should have read the recent reviews instead of general “most helpful” ones. Apparently the graphics have been broken for 3 years yet the game is still being sold. It looked fine til it said I had to pay $6.99 to unlock it. Now graphics are just boxes flying all over the place. The games forum is closed. Looking to see how to get a refund. I guess Big Fish is now unreliable..Version: 1.0.0
✓ Puzzles too difficult.The game is ok but I am finding the games rather harder than with other puzzles. They seem to have little logic to them. Also, I hate the fact that you can’t go from one place to another without pressing the hint button.Version: 1.0.0
✓ No longer worksLoved this game, but it no longer works on my iPad. The screen is full of rotating "crystals" and can no longer see the pictures on the screen..Version: 1.0.0
✓ Little PrinceThe game is totally unplayable. It’s like looking through broken glass and boxes moving around the screen . Totally wasted my money on this.Version: 1.0.0
✓ AnnoyingI really do not enjoy these games with the lines constantly flashing across the screen ..Version: 1.0.0
✓ GraphicThe graphics are horrible I can barely see what needs to be done. Big white square take up the screen at times. I purchased because I loved all the previous games but this is a disappointment..Version: 1.0.0
✓ UnplayableThis has been said before and NOTHING has been done to fix it. There are squares and lines all over the screen. Please check and fix!.Version: 1.0.0
✓ The little PrinceThis game does not work properly. The fox does not do any thing he just freezes. Only think he does is get the key at the beginning and won’t do any more so I am stuck at the first chapter of the game..Version: 1.0.0
✓ Upgrade neededLove this game and have played it in the past but now it needs an upgrade - flashing lights and white squares moving all over. Please, please upgrade..Version: 1.0.0
✓ Doesn’t work on 2020 iPad ProGuess I should have tried the free version before upgrading. Graphics are messed up. Since it’s a holiday theme, I hope it’s corrected SOON!.Version: 1.0.0
✓ Don’t buy until there’s an updateTitles and opening screen is fine. However, once you start the game the graphics go wonky and colour is all messed up. Impossible to play the game without ruining your eyes. I deleted and reinstalled twice, didn’t work. Glad I didn’t buy this..Version: 1.0.0
✓ Cant see the game for all the moving ice!This is the worst game I have ever encountered. I can only assume that it is defective on my iPad because every scene has moving the triangles and rectangles of opaque outlines that are continually shifting in order to impede the view of the scene I am looking at. If this is a setting I missing we have someone can explain to me why this is happening I will happily try to play it again. I’m so glad that this did not cost me any money. I love the Christmas stories games and said that almost none of them are available for iOS anymore. Elephant games is missing a huge part of their market ..Version: 1.0.0
✓ Major Glitch in game renders this UnplayableTo reiterate others this game does not load properly and cannot be played. Refund requested.Version: 1.0.0
✓ Bad App on my IPadThis was suggested at a lower price so thought I would try. It doesn’t work on my iPad and want my money back..Version: 1.0.0
✓ UnplayableSame as other reviewers - screen is overriden with moving shapes so game cannot be played. Agree that the developers should have fixed it or removed it instead of promoting it and at Christmas time! Shameful.Version: 1.0.0
✓ Picture corruptedThe picture is coming up as pixels and game can not be followed, pity I fancied playing this one.Version: 1.0.0
✓ Oh Nay Nay, it does not work on iPadBig Fish!! Come on! This is the second time I’ve paid for a game and it didn’t work on my iPad. The graphics are in chunks and I can barely see anything. However, the description says that the game works on my iPad. Come on, ya’ll. You’ve always been a favorite game developer of mine. I hope you can fix this..Version: 1.0.0
✓ Strange moving artifact graphics make it impossible to playThe game is broken. There are strange artifact when I load it making it impossible to use. It’s as if the game is rendering on a soft animation and not hard and is showing all the artifact and movement blocks of each model. Really wanted to play this too..Version: 1.0.0
✓ UnplayableI wanted to love this game BUT there is something wrong the pictures aren’t clear, there is “stuff” floating through the scenes, half the screen has a white area through it. I have tried deleting and reinstalling nothing changed. Sorry i paid for it..Version: 1.0.0
✓ Christmas stories a little Prince collectionI have enjoyed some of the games but when I got stuck and looked up the walk through it showed that my screen colour is washed out. In the zodiac hop game I can’t see the items underneath to line up a match. Is there anyway I can fix this. Thanks.Version: 1.0.0
✓ Christmas: The PrinceI used to love Elephant Games, but this game was awful! I bought it so my 10 yr. old Granddaughter could play it, but 90% of the mini-games sucked! The instructions were unclear, they appeared to not be able to be won (or we just got too frustrated to keep trying)! So NOT worth the money! Really disappointed Elephant Games!!!.Version: 1.0.0
✓ Not satisfiedI Purchased this game for a little bit of money but I know why they give you a little fox to work with but it’s very hard to activate him you are kind of stuck until he works and the bonus game is even worst delete it and reinstalled it and it’s not better very disappointing if I knew how to get my money back i would but all that being said it’s a good story and very beautiful and the games are good.Version: 1.0.0
✓ Christmas story a little princeI paid for this game a long while back and it stopped working ,the screen looks like it’s snowing,I haven’t had any problems with any games but this one.Version: 1.0.0
✓ Something happenedFirst time I played game it was great...when I tried to play again this year the game doesn’t work. There are floating boxes all over the screen and you can’t see the scenes very well. I tried deleting app and reloading same issue. Only happens with this game and one other from this d3veloper..Version: 1.0.0
✓ ReallyWhat is wrong with the graphics this is BS.Version: 1.0.0
✓ Far Too ShortThere’s little to no story. I completed the game and bonus chapter in less than two hours. The graphics are nice. This game is a big disappointment and certainly not worth £3.99. Come on Big Fish, don’t your loyal customers deserve better..Version: 1.0.0
✓ DONT WASTE YOUR MONEY1st and last time I’ve paid for a game without playing for free 1st. The picture is unwatchable, things flashing through the screen, tools are covered by boxes then go into your cache as white boxes so you can’t see what youve collected. So glad I only paid £2.49 and not full price.Version: 1.0.0
✓ Glitching graphicsDidn't get past the menu, the graphics were glitching, white boxes and missing chinks of characters.Version: 1.0.0
✓ The Little PrinceHard to believe but this game got even worse than it was for my first review. Now triangles and weird lights or total lack of colours are all over the game. It is hard to look at, and hard to see anything because everything is washed out. I love replaying elephant Christmas games but NOT THIS YEAR! Fix this please. It is unplayable. Review from 2019 I played this game previously on my computer and really enjoyed it. The story was okay and it ran smoothly, however on my iPad this game is very glitchy. At times I couldn’t get the fox to do anything. I had to swipe multiple times (by this I mean 20 or 30+ times) to get him to do the required tasks. For most games you just touch the “helper” character once and they perform the needed task. I frequently had to go check the strategy guide to make sure I was on the right track because the fox just wouldn’t do anything. I occasionally noticed if you saw him with a chain that meant you might be able to get him to do something. My sister has the same issues with it. I also noticed that this game was not very long. Big fish you can do better than this..Version: 1.0.0
✓ It used to work great but...I love this game! I’ve had it for a couple of years now. And I like playing it around the holidays. It had a great storyline, background, and the puzzles were challenging. But this year it’s all pixelated! This really upset me because it’s one of my favorites! Please fix this! I really want to play it again!.Version: 1.0.0
✓ Massive bugs with new IOSCan not play because the snow flakes fracture the screen. Items you pick up are broken into overlapping squares so it makes your eyes hurt and you can see what they are made out of to use. So glad I only friend the free portion. This game is a wreck..Version: 1.0.0
✓ What's happened to graphics?Hi guys can you please fix the graphics issue?? There are parts where the graphics have gone wonky with white blank spaces and the images all faded, you can't see anything properly!! I'm trying to finish this game after a long time and something has happened to the graphics, please fix!!.Version: 1.0.0
✓ Disappointed customerI loved BIG FISH GAMES but after IOS 14 update most of my games are not working properly, it’s like rectangular opaque lines that make impossible to see or play. Even this game is same so what should I do with all the games that I bought for 11$ and can’t replay it? I need an answer please..Version: 1.0.0
✓ GlitchyI wanted to like this - but it was so glitchy for me. Some items in inventory were just blank white and you couldn’t see them - other scenes had white rectangles randomly appearing where you couldn’t see the picture. Disappointing as my 9 yr old daughter and I were going to play together as a fun Christmas activity - which just ended up being a frustrating experience. Boo :(.Version: 1.0.0
✓ PrinceCan’t play it. Wasted my money.Version: 1.0.0
✓ The prince etcI don’t like the distractions of the stuff floating around..Version: 1.0.0
✓ Do not buyGraphics are all messed up and blocky. Seem big fish games don’t update the game when an OS is updated. I have purchased several Bigfish games for the past several years and most are unplayable. This use to be my favorite..Version: 1.0.0
✓ Little princeBought this game a while ago and play it once a year near Xmas. Went to play it this year 2023 and as a previous review has stated it’s has squares and patterns flashing all over the screen and is unplayable … I suffer from migraines with flashing lights and this game is unwatchable , I have lots of big fish games and this has put me off purchasing any more ..Version: 1.0.0
✓ Hard to see itemsI like the game, but there are strange white areas that make it hard to see items and play games.Version: 1.0.0
✓ Christmas Stories: PrinceI’ve been playing Big Fish games for several years and always enjoy them. This is the first time I have had problems and also the first time I’ve bought a game before trying it out from the free intro. Big mistake. This game is unplayable due to the screen showing transparent squares and rectangles moving continually down the screen. When selecting any part of the screen, a box opens showing several transparent layers but only the edges of each section are visible. It’s like looking through lots of shards of broken glass that are continually moving. Tried deleting and re-installing but problem still exists. I’ve been robbed of £6.99 and won’t be doing this again. JD.Version: 1.0.0
✓ Christmas stories a little PrinceIs the game supposed to have lots of squares & dancing shapes around everything- makes it very difficult to see past. Mistake paying before trying..Version: 1.0.0
✓ 3/5Good game but the Cat would not retrieve a button I needed in the bonus game...very frustrating, I checked the walkthrough & even asked for a hint to make sure...disappointed so only 3 stars..Version: 1.0.0
✓ A bit difficult sometimesI can tap tap tap on the correct item and no response but then after a bit it accepts the tap.... kinda frustrating but not enough to stop playing—yet..Version: 1.0.0
✓ Don’t Buy!Like several other reviews mention, the graphics are all messed up making the game unplayable. I tried to play it on both my iPad Pro and my iPhone 11 Pro Max with the same results. I contacted Big Fish tech support for help but they just sent instructions on how to force close apps and how to restart and update devices. Worthless! If I want a refund, I have to go through Apple. I’ve purchased probably dozens of Big Fish games (for PC as well as mobile devices) over the years, but no more. I won’t waste my money if they can’t/won’t support their games..Version: 1.0.0
✓ Not my favorite big fish game.Not worth the unlock. Story wasn’t that interesting. Very juvenile. Only bought because it was on sale and still don’t feel worth it..Version: 1.0.0
✓ Christmas Stories: The PrinceHorrible. Ice squares floating blocking view. Objects in scenes in boxes and and items in inventory white and un@ble to see. I couldn’t play any of it. Complete waste of m9ney..Version: 1.0.0
✓ Faded images; can’t see anythingIf I could give zero stars, I would. I have the same problem as Crush49. Images are so light it’s like bright spot lights are on everything and it’s all so washed out so I can’t see much. Also, getting items to work takes many, many tries, i.e. getting fox to jump down. I tried uninstalling and reinstalling, but no better. I wish I could get my money back..Version: 1.0.0
✓ Favourite Xmas game but now crashes!This was my all time favourite Christmas game I’ve played every year, it’s simply delightful. I had almost finished it this year when it went unplayable, same problem as others. Deleted then uploaded again, same problem. Would definitely have been 5 stars and so sad I can’t finish it but going to try game on an older iPad. Fingers crossed!.Version: 1.0.0
✓ Christmas stories. The little princeDoes not work. Cannot move the fox to help am only on chapter one and it will not move. Have reloaded and tried again but no different..Version: 1.0.0
✓ UNPLAYABLEReally enjoyed this game play it every year with grandson but it now is unplayable. You cannot see the screen because of clear boxes moving over the screen..Did contact Big Fish they gave me a few simple things to try which I had already done but to no avail. PLEASE FIX THIS .😡😡😡.Version: 1.0.0
✓ Wow, couldn’t even make it 10 minutes.I own a lot of Big Fish games, and usually I’m thrilled! But this acid trip of a game, with missing graphics and visual noise unlike anything I’ve ever experienced, is not one of them. Half the items are just blank white boxes in my inventory, and the constant snow of moving, twisting boxes over everything is beyond unpleasant. Too bad..Version: 1.0.0
✓ DuffersDon’t buy this game doesn’t work ! little helper can’t be moved so can’t help without him you can’t do game. Rubbish !.Version: 1.0.0
✓ UnplayableI really tried to get this to work. But the first scene had constantly moving boxes and windows, and they never stopped. It was like a hyperactive geometric fireworks display. The boxes covered everything I tried to do. I also could not get the little critter to help with the gate/door. After about 15 minutes, I gave up and deleted the app. Most of the Big Fish games work fabulously, but this one is obviously glitchy. It appears that the game worked several years ago, as per the positive reviews. But recent reviews all say the same thing is broken as I do above. Maybe an Apple update broke it, if the game was not updated? If so, you should remove it from the App Store until it’s fixed.☹️.Version: 1.0.0
✓ Visuals are messed upI love Elephant games but this one does not work on my IPad. Yes my software is up to date. Yes I deleted it and reloaded. The pages are full of floating white boxes, which are distracting, won’t let you see what you need to see, and are not what the pictures show in the ads..Version: 1.0.0
✓ Very bad graphicsThe game I feel is good, but I am not able to play any more. As of all the movement of objects on screen. Please why does the game have all these things moving and morphing all the time. I can’t focus my eyes on the task or find hidden objects, as flashes of white wipe out being able to see objects.. My headaches, really not good for epileptics. I paid for full version as on sale I wish I hadn’t..Version: 1.0.0
✓ The PrinceThe Prince. Game is frozen. Can’t restart it at all..Version: 1.0.0
✓ Don’t buy it!I can’t believe that Big Fish are still selling this! The screen is covered with rectangles - presumably a glitch - that make it unplayable. You can’t see the game, you can’t see collected items - the whole game is ruined. You need to fix this, or stop selling it. It’s dishonest to be taking money for this..Version: 1.0.0
✓ UnplayableI should think that by now after all the poor reviews that app support sorted out this game. Lots of bad reviews on here. Can I get my money back?.Version: 1.0.0
✓ Game has white artifacts and geometric boxesReally wanted to play this game, but once the cutscenes finished and transitioned to the game screen, there were weird white boxes around the every item and character. Looks like a bad glitch. The sounds and animations worked, but the white artifacts, lines, and boxes covered some stuff and were distracting. :( Hope this updates and gets fixed!!.Version: 1.0.0
✓ Game unplayableNot very happy, game totally unplayable this year 😡.Version: 1.0.0
✓ No starsI cannot believe that you would accept a game to sell that is so bad for the eyes. It drove me mad on the first screen and then started morphing on the second screen. All i got from this game is a headache. Dreadful. Anyone thinking of buying it, don’t!.Version: 1.0.0
✓ DON’T WASTE YOUR MONEY!!!!!Absolutely unplayable!! There is, what looks like, shreds of glass floating around the screen. Which prevent you being able to see the game properly. Flashing too. Loads of boxes around everything too. When you do manage to collect something, it goes into the menu as a blank. Total waste of money!!! Are you going ti fix it Big Fish? I doubt it. You have my money so, why should you care?.Version: 1.0.0
✓ Wanting to playI’m having the same issue as everyone else. It’s very buggy please fix.Version: 1.0.0
✓ Visuals still messed upI’ve been try to replay this for the past year and the visuals are still messed up. I think big fish no longer updates their game. This is not the only game by elephant games on Big fish that’s graphics are no longer working correctly..Version: 1.0.0
✓ RubbishThis game in completely unplayable. The screen is covered in transparent rectangles which move around the screen if you try to play the game I have lots and lots of these games but this is the only one which does not play. Save your money and don’t bother buying it..Version: 1.0.0
✓ Can’t unlockLooks like a good game but when I try to buy it thinks about things and carries on meaning I cannot play any further or give you my money big fish!.Version: 1.0.0
✓ Picture is pixelatedI downloaded and bought this game before trying. I have downloaded many of these types of games and I love them. I usually do the free trial part then purchase but knowing how great these games are I just purchased right away. I cannot get it to work. everything is pixelated and I cannot see clearly to play the game. It’s like it did not completely load. I tried uninstalling and reinstalling but that did not work. I really want this game to work but if not I want my money back please. I am using an iPad with os 14.2. Help please....Version: 1.0.0
✓ Impossible to playThe graphics are completely messed up. How do I go about getting refunded?.Version: 1.0.0
✓ Little princeNeeds an upgrade. I have had this app for a long time and now can’t see screen properly. Little squares on the screen. I have about 10 of these games that have started to do this. Try and get some help for it…..good luck.Version: 1.0.0
✓ GmaI’ve played this game before & really like it but after awhile I tried playing it again but for some reason each time I download it it looks like it’s “broken” into so many little pieces & they “float around”….I realize this doesn’t make sense but this is exactly what happens….I’ve tried it about 5-6 different times & still the same thing. I’ve played just about all the other Christmas Stories games & I think there’s one more that does the same thing but most are fine. Can you tell me what happened or what I need to do to fix issue?! Thanks a lot.Version: 1.0.0
✓ Christmas stories little princeWould like my money returned game unplayable due to radical squares Makes it impossible to see and play Review being ignored you are in breach of contract and need to refunded.Version: 1.0.0
✓ RubbishI should have read the reviews first. I have the the same problem as someone from over a year ago - white outline of squares and rectangles all over the screen making the game unplayable. It looks like the issue from a year ago has not been resolved!.Version: 1.0.0
✓ Can’t play it this yearHelp! This game is pixelating and missing lots of text, so I can’t play it. I bought the game and would like to play it. Developer, please fix? I forced it closed, uninstalled and reinstalled, but it’s still happening. Same thing with Gift of the Magi..Version: 1.0.0
✓ Not workingRedownloaded game . Not working. Is pixelated/ morphing. Pretty useless when I’ve already paid for it ..Version: 1.0.0
✓ Pixelation problemCan you please update this game! I recently purchased this game but cannot play it because of the terrible pixelation problem. I’m seeing white rectangles and squares around objects plus wrong colors on some of the huge rectangles. This has been so disappointing. I’ve purchased a lot of BIG FISH games and this is the only one I’ve had issues with seeing and playing. I can’t play this game as is!.Version: 1.0.0
✓ Worst graphicsWhy does my game have things morphing all the time. It’s like a epileptics worst nightmare. I can’t concentrate.Version: 1.0.0
✓ Petit PrinceJ’ai acheté ce jeu avant de l’essayer: erreur! Bog dès le début avec le renard et l’archet! Je ne peux plus continuer. C’est la première fois qu’un bog comme ça m’arrive. Vraiment déçue....Version: 1.0.0
🙂 Christmas Stories: The Prince Positive Reviews
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⛔ Christmas Stories: The Prince Problems
