Faithful Counseling Negative Reviews

Faithful Counseling App Complaints & User Negative Comments 2024

Faithful Counseling app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using Faithful Counseling? Can you share your negative thoughts about faithful counseling?

Faithful Counseling for Negative User Reviews

✓ This is a SCAM! Overcharged!This service has been very disappointing and upsetting for me to say the least. The wording of the subscription pricing is downright illegal and or misleading, and so are the services. I had been using this service with the $104 model and thought they were billing every 4 weeks, but in fact, they charge that weekly! I nearly paid $900 for less than 3 months of service and have still not had more than 2 sessions with my councillor. Their service is no more than a self-help ponzi scheme of group webinar videos you can find on youtube, and depending on the councillor you get, you might get one like mine who is always rescheduling your sessions because they have to take care of their kids rather than be a councillor. I am beyond disappointed and you can even look this company up on Better Business Bureau, lots of complaints about being overcharged and lied to. Shame on you for using the faith to take advantage of others. What a horrible, disgusting act of deceitfulness..Saragas11Version: 9.9

✓ Horrible Scam. If you need counseling get a real in-person counselor!False advertising says “unlimited counseling” but it only allows you to sign up once every two weeks and they don’t tell you most sessions are only a half hour. You end up paying about $100 per hour for lame phone calls. If you need help get a real in-person counselor. This app/web site is a total scam to take your money. It did not help my situation at all after 3 months. They keep saying it’ll get better if you go one more month but I found out after I wasted almost a thousand dollars in that time that it doesn’t. (But they keep your money anyway). Two sessions were cancelled or moved too which was really inconvenient. They rescheduled the next week but wouldn’t give any refund for the extra week of receiving no meeting. Go to a professional counselor instead of this online/telemarketer scam..DyuiodgjklbgVersion: 6.2

✓ Poor Service and Ripped off my brother.If you’re in need of help and see this please avoid the headache and go somewhere else. My brother was having a crisis and I found this app for him to get scheduled to talk with someone and he had specified needing to talk to a male therapist/counselor. They charged him $400 and then matched him with a female counselor after giving him a run around on the phone about payment. He told the counselor as soon as the call started he was done and they only partially refunded him. After stealing $200 from him he has been unable to get back it added further distress to someone already in a crisis and made things so much worse. My brother is now in a hospital undergoing evaluation against his will after becoming a danger to himself. The horrible service from this app was not the cause, but definitely did nothing to help and only made things worse by convincing an already distressed person that therapy is just a scam..Imadeanickname5yearsagoVersion: 12.12

✓ Faithful counsel appCursor in writing appears not to work well. Can’t seem to move it around-frustrating..StefwolfpackVersion: 8.1

✓ 3 starsPlatform could use work on its capacity to simultaneously work from different devices. I was on video in the app with my therapist and needed to access a worksheet, but couldn’t log in while in session. The video function is pretty basic. I would appreciate a waiting room or to link to a location on the website or app while waiting for my session to start - instead of the therapists video just popping up when they start the session. I’ve lost journaling several times in the app just because the “close” link is always visible and bright red, where as the “save” and “submit” link is at the end of the worksheet..MarkenomVersion: 12.12

✓ Do not give this company your money!!They stole $500.00 out of my bank account leaving us with no money for our expenses. They have not even helped with any counselling !!! This company is a thief!.Charlie7777877Version: 8.1

✓ ScamExpensive and awful app. They expect you to pay a lot of money one time before using the app without trying out the counsellor you get as a free trial. How about giving people a chance to try it instead of forcing people to pay for a potentially bad counsellor for over $100USD. Suppose I hate my counsellor? Do I get that money back? Scam. Shame on you!.XomxmiVersion: 8.1

✓ Such a waste of time downloading this app!It does not say you have to pay and asks you 100 personal questions, then it says ok now pay $$ to continue, it us ridiculous and disappointing. Instead you can be clear and add in-app purchase, do at least people can decide!.Baran_e_bahariVersion: 12.7

✓ Not very happy with thisI was very excited when I learned there was an online counseling for Christians. I work long hours and needed to have a counselor that could work with that. First off this is really expensive and they charge you not by week but by month. For one month it was over $200. Second after filling out the tons of surveys they have you fill out my counselor was ok at first. She answered my questions but you could tell they were scripted and nothing that I had not heard before. Then it got interesting. I had a meeting scheduled with her and she canceled due to a family emergency or that’s what she told me. About two weeks later I was held late at work in a meeting and I missed the start of my session. I messaged her apologizing and she proceeded to tell me that her time was important and that this was the second time I had canceled on her and that she had other patients who would really like to have my spot. I told her that no I had not and that she had canceled on me the first time. After almost an entire day she messaged back and said I was right and would I like to reschedule. No apology or anything. I quit the service if this is the kind of service I’m going to get for paying a stupid amount of money then I don’t want it. I will not tell others to use this service or use it myself again. Very disappointed..HgrapeVersion: 8.1

✓ Huge disappointment & very expensiveMy husband wanted a male counselor but they gave him a woman. They say unlimited texting/messaging but it is one a day, maybe! And then it is very short almost and probably automatic questions. He ended up having 3 sessions only in 2 month subscription and the cost was almost $600. The counselor did nearly all of the talking and for the most part we could only see the bottom quarter of her face during the session I sat in on at her request. The company has some real issues to fix, but while you are waiting they are charging you for that week! The counselor didn’t show up for one of our sessions while we waited for her. We did a screen shot to prove the scheduled time that she missed. The next time she was available was the following week, so we paid for a week with no session. By that time we were frustrated and canceled our subscription. When you do that, the company says it can’t refund you because they don’t have your email on active status so there “is no email associated” with an account with them. For a “Christian” company, their ethics do not match this! I absolutely do not recommend them..KstsellsVersion: 8.1

Faithful Counseling works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Faithful Counseling.