1.3
1.33333 star

Total 62 Negative Reviews

Connected Modular App Complaints & User Negative Comments 2024

Connected Modular app received 62 complaints, negative comments and reviews by users. Have you ever had a bad experience using Connected Modular? Can you share your negative thoughts about connected modular?

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Connected Modular for Negative User Reviews

Does not work.App does not work with Tag Connected Modular. Very disappointed with Tag. I don't think their smartwatches are ready for prime time..Version: 1.7.0

Rubbish appWouldn’t connect af all, tried going back to wear os app, now won’t connect back to that, tried re starting watch, watch won’t shut down now. Thanks guys 🤛.Version: 1.2.2

App doesn’t workMy phone and watch are connected and I’ve had no connectivity issues but this app never finds my watch. Useless.Version: 1.1.0

Won’t recognize watchApp will not recognize my watch even though I’ve updated the app and made sure my watch software was up to date as the instructions indicate. Disappointing that I pay this much for a watch that I can’t take advantage of all the features. 😕.Version: 1.2.0

Tag Heuer listen to your customersThis app hasn’t worked in ages have my watch connected to my phone(iOS) but the app won’t connect... come on Tag get it sorted please...Version: 1.1.0

Doesn’t workDoesn’t find the watch even though all is up to date.Version: 1.2.2

Cannot connect App to watch anymoreApp won’t connect, press Get Started it thinks for a while then says Cannot Detect Tag Heuer Watch, then press Done Get Started and it says contact support. Horrible App for a watch brand like Tag Heuer.Version: 1.7.0

Useless appAs others have said this app just will not find my phone. Wear os works, just. But this official Tag app will not find or pair with my connected phone. I’ve uninstalled and reinstalled it several times with no joy. Followed all the FAQs and still nothing. For an expensive watch your app is useless..Version: 1.7.0

Tag Heur Not Connected - waste of moneyThis is a terrible app that just doesn’t work. It doesn’t connect to my iPhone, it says it’s connected and seems pure pot luck wether I can update my watch with new watch faces. @Tag @Google Wear this needs fixing the Tag Watch is anything but connected.Version: 1.1.0

Why even offer this app?!??I am attempt to compete with the smart watch industry Tag invested time and money into a watch with limited functionality and an APP that to me is useless. Can’t wait until I can tried the watch in an get the classics Carrera.Version: 1.2.2

Does not workCrappy app waiste of time.Version: 1.7.0

TG Heuer Connected 41Do not buy a TAG Connected app never connects with watch so so unable to access watch faces main reason for buying watch. Many alternatives at a fraction of the cost that actually work.Version: 1.7.0

Never worksThis app has the right idea and it would be nice to create and store a ton of watches that when it sinks with your phone, can be changed effortlessly. Nice idea... zero execution. This app never recognizes my phone and after customizing 20 plus watch faces I can never use... really pisses you off. Why did I pay almost $2000 for this SMART watch again? Shame on you Tag..Version: 1.3.0

AnnoyingI’ve uploaded and reloaded. It’s still does not recognize my iPhone and during the day it will suddenly disconnect. It’s quite distracting..Version: 1.2.0

Will not connect to watchWorked many months ago, latest updates it all stopped. WearOS app connects to watch perfectly still.Version: 1.3.0

Worst app doesn’t connectSuch a poor app, doesn’t find the watch, unable to connect tried everything but not possible waste of money for this brand , total waste.Version: 1.3.0

No connection between 2020 connected watch & 2019 tag hueur connected app?No connection between 2020 watch & 2019 tag hueur connected app?.Version: 1.4.1

IOS 12.1.4 UpdateApp was working and connecting fine until I updated my IPhone X to IOS 12.1.4 Then the app stopped working. Up till now it’s been a 5 star app. Please update..Version: 1.1.0

TerribleThis will not connect with phone, tried re-installing and all the recommendations on the faqs page but still no joy.👎👎.Version: 1.2.1

RubbishThe app doesn’t work. My watch is permanently connected to my phone but this stupid app can’t see it. Keeps asking about pairing,Bluetooth on,WiFi on (everything is done) endlessly. Just another rubbish app sadly with one of the most famous company logo..Version: 1.1.0

DisconnectWill not connect - no matter what I do.Version: 1.3.0

RubbishCannot come to to watch really frustrating.Version: 1.3.0

Can’t find my Tag Connected 41mm on IOS 12.3.1This app can’t find the watch despite updating my connected firmware and connected software to the latest version via google play store. Android Wear OS app is ok..Version: 1.3.0

If zero stars ....This app and the Tag Heuer ‘not so smart’ watch are undoubtedly the most cumbersome, IT sensitive and user unfriendly system I have experienced. The disappointing thing is that many other less expensive brands appear to offer much better products. I would expect TH to do better given their status. Stick to mechanical timepieces & don’t expect Customers to spend countless days fighting with software to be able to tell the time & attempt to communicate with much smarter devices..Version: 1.6.0

UselessThis app never finds the watch. Such a waste of time. Tag needs to do better.Version: 1.3.1

Not ever connectedNice of Tag to release new software for 2020 watches on not the pre 2019 models. We invested a fortune in these watches and we are left with the old duff software which won’t pair with your phone as it’s supposed to. Should have bought an I watch for a third of the price..Version: 1.6.0

Terrible applicationDoesn’t connect with iPhone. Regretting purchasing Tag Heuer connected.Version: 1.3.0

Does Not ConnectReally disappointing from Tag Heuer, premium brand that cant get its software sorted. Pay £1500 for a watch that doesn’t connect to wi-fi, should have called it Unconnected. Pathetic app!.Version: 1.3.0

App does not workIf you’re going to get into the smart watch category, then produce an App that works and put meaningful support behind it. After being thrilled that the connected was finally available for purchase online, it’s massively disappointing to receive the watch, get it up and running and then run into repeated issues connecting to its app - an epic product fail. Punctuated by finding a history of reviews that cite the same issues over time. Tag Heuer, you’re a premium brand with pricing that matches...please fix!.Version: 1.3.0

App does not workPoor App does not work Waste of time.Version: 1.3.0

Don’t pair...Doesn’t pair.Version: 1.2.0

Terrible appZero.Version: 1.2.2

PoorAs per the above review this app asks for an update. When you check your watch it says it’s on the most recent version so you are stuck. The app sounds great but needs to work..Version: 1.2.1

Should have stayed with ApplDoesn’t link up with my watch. And no support. Limited on the watch faces!!.Version: 1.3.0

UselessDoesn’t connect to my phone despite my phone saying it is! Provides instructions on pairing but as it’s already paired not sure what I am now supposed to do to make the app work!.Version: 1.1.0

Mr TIf only they spent as much time and effort trying to perfect the software as they do their watches .......but clearly they don’t. Useless app that doesn’t connect to my watch regardless of what I do and try as per troubleshooting guide..Version: 1.3.0

PatheticWhat’s the point in making something that doesn’t work. Further more there’s absolutely no support. Shocking. Why has this not been sorted. Disgraceful 🤬.Version: 1.7.0

Does Work as AdvertisedHad High hopes for the latest updates. Did get it to connect but not all the time. The developer says that one can load a photo and make your watch face. Have been looking for this feature, only available on android via other third part developers. Please add/fix in next release. Otherwise not a bad app, even though it has limited functionality..Version: 1.5.0

Doesn’t connectThis app doesn’t connect to the watch, and offers such limited support to render it useless..Version: 1.1.0

NEVER connects!What a waste of time this app is. A real shame given it’s been developed by the company (LVMH / Tag) themselves! Have tried reinstalling and re-reinstalling multiple times. While the Wear OS app remains connected to the watch, this one can’t seem to find it! How difficult can that be? I would give it zero rating if there was an option to do that. 1 star flatters this App!.Version: 1.1.0

New watch faces release.I have an issue where my Tag connected 46 doesn’t update the calendar day on the new watch face 2020. I have to a previous watch face and then back to the new watch face so it will display the correct date. For info. My Tag connected app will not see my watch. I have to rely on Wear OS to sync my watch to my phone. iPhone 11 running IOS 14.1.Version: 1.7.0

GarbageAs per previous review the app will not connect to the watch. I had an orange line which came up with connecting but it then defaults to the standard message informing you that your watch cannot be found. Update - after removal of app from watch and phone numerous times with the same result each time the app suddenly connectes bo problem!! Having used the app I found myself wondering why I bothered?? It allows you to add watch faces, personalise the watch faces and that is about it. I foolishly thought this would give similar options as to when I paired it to my work Xperia but no where near. Really disappointing App.Version: 1.6.0

Can’t connectHaving the sale issue as what seems like most people have. Won’t sync watch faces and looses connection only to ask you to try again. Makes you feel like you’ve half wasted the 3k it cost for the watch. Tag really need to sort this out before it ruins their smart watch rep.Version: 1.7.0

A load of rubbishNever works - a really poor app wish I never bought this watch.Version: 1.7.0

Rubbish watch appFor such a brand. They need to get their act together, I’ve connected once in god knows how many times I’ve tried. Trash!!!!!!!.Version: 1.3.1

App not workingHi got Modular 45 and trying to connect to app but not successful. Can u guide me. I think I have done a big mistake to invest in this watch. Will be thinking twice to recommend this watch..Version: 1.1.0

Hopeless AppKeeps getting disconnected from watch even though Bluetooth and Wifi are connected..Version: 1.6.0

Still after a promise of a fix months ago, does not work...My connected 46 is updated to latest software. Works brilliantly with Wear Os app. First this could find the watch but wasn’t able to sync the watch faces. Now it doesn’t even find the watch anymore. Would expect more from a brand like Tag Heuer :( Update: support contacted me months ago with promise of an update. Still not working :( Amazing considering that a £80 chinese smartwatch app has no problem to connect to iPhone..Version: 1.7.0

GarbageApp has stated it needs to be “updated” to connect to my watch for 6 months now. No update available. Completely unacceptable considering the cost of the watch..Version: 1.6.0

HmmmmMy TAG connected represents a reasonable budget for me buying a watch . I previously paid just over £200 for a garmin. Having spent just over 5 times that amount I can now say the garmin wins hands down. So far the TAG has proved to be disappointing. I know technology moves quickly but my garmin is a few years old and still beats it. I smell an expensive watch brand going for cheap technology options and buying into partners apps. I had one app for my garmin . So far I have downloaded 5 apps for this TAG. Come on TAG you are seriously letting yourselves down here !.Version: 1.6.0

Not connectingI can’t connect to my watch. Too much money spent and not able to use it. Terrible!!!.Version: 1.7.0

UselessAs others have said, this app does not work - avoid!.Version: 1.1.0

Rarely connectsThis app is poor. I think it’s only managed to connect to my watch twice! Continually says “connection Error- Try again”.Version: 1.3.0

Never connects to phoneAwful app. As everyone has said it never connects to the phone. After of hours of trying over and over again, restarting the watch and phone, WiFi and Bluetooth it connected once for about 2 mins and then disconnected again. Obviously major problems with whoever Tag have selected to produce this app for them which is devaluing a major brand..Version: 1.1.0

Doesn’t recognise the watch...Would give 0 stars if I could, doesn’t recognise the watch even though it’s connected to my phone and useable through the wearOS app, useless app..Version: 1.3.1

GuttedNot a cheap watch ... add the straps .... add the Automatic mechanism ... all stunning. Add the app? Disaster. Useless ... can’t reliably start ... when it does it doesn’t connect .... gutted. Please Tag - make the app work like the watch does!!.Version: 1.3.0

Won’t connect and just doesn’t workI’m quite tech savvy and can get most things to work, but not this app. It just does NOT work and is therefore completely pointless!.Version: 1.3.0

Tag “UNCONNECTED”Come on TAG. Sort it out. Every review on here is poor. The App just does not work. The watch is not cheap and the connected functionality is not accessible because the App does not work. On top of that the Golf App may look good but you cannot use it for 18 holes because the watch battery cannot last that long. Might as well have bought an Apple Watch. At least it does what it says on the tin..Version: 1.3.0

Doesn’t workKeeps saying to update watch but its on the newest update. Tried resetting watch and redownloaded app but still doesn't work. App needs an update and fixed..Version: 1.3.0

Keeps losing connection to the watchKeeps trying to sync the watch faces and then loses connection and asks if I want to try again. Such a disappointing app. You’d expect a lot more from a company like Tag but this watch has had issues with connections since day one and they’ve not fixed it and just moved onto a new app for the new watches. What a joke! Even one star is too generous for this app.Version: 1.7.0

Okay when it worksThis app seems to work for a few weeks, then just keeps saying ‘cannot find watch, please update’ when is no update for this app or the watch itself! The only fix is to delete app and re-install, which causes you to lose your saved watch faces! Tag - when the app does work, how about a few more watch faces with the classic green & red logo?? The only one available is giro d’italia....why only one??.Version: 1.1.0

RubbishDoes not sync, poor for a premium quality brand!.Version: 1.3.0


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