Wonka's World of Candy Match 3 App Negative ReviewsZynga Inc.

Wonka's World Of Candy Match 3 Negative Reviews

4.7
4.7569 star

Total 102 Negative Reviews

Wonka's World of Candy Match 3 App Complaints & User Negative Comments 2024

Wonka's World of Candy Match 3 app received 102 complaints, negative comments and reviews by users. Have you ever had a bad experience using Wonka's World of Candy Match 3? Can you share your negative thoughts about wonka's world of candy match 3?

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Wonka's World of Candy Match 3 for Negative User Reviews

Crashes and black screensGood game when it works, which is more often than not but if you come away from the game mid-game and go back to it, it will restart, losing your life. Occasionally, the ad runs a black screen and does nothing meaning you to have to force close. Good but could iron out these issues (Running IPhone XR, latest updates etc).Version: 1.39.2245

Good game for a whileThe game is great for a while till it gets harder & then you end up spending money cause you don’t have enough coins or anything. Plus the game does not always save your progress after awhile & gets a bit glitchy. So you end up back a few steps for where you were..Version: 1.14.1312

Really DisappointingI’ve spent money to buy coins and bundles to try and advance through the game. Several times the game has frozen during play, however now I cannot even load the game. It reaches 83% and will not go further. I’m reluctant to delete the app and start again as I have spent real money to get to where I am. I cannot even be certain of the level that I’ve reached as the game no longer loads. I had always liked Zynga however I now feel that I have been let don and ripped off..Version: 1.26.1905

Lost progress too many times. No good.This game has been fun. As of today I am deleting it and never spending a cent again with this developer. My progress has been lost one too many times now, even after having spent $ for extra moves to finish the level for a second or third time. Yes I save my progress, I'm no dill, but your game constantly freezes after clearing a level, only to have that progress lost. Waste of time and money..Version: 1.12.1261

What is happening?I would have given five stars because there are a lot of good points to this game .......however......after playing for so long and being on level 1,414..... why am I allll of a sudden unable to access allllll your little videos to receive the boosters? When I go into your support page? You want my email?! Ummm NO! You don’t need my email to fix your glitches! You have another glitch as well... my boyfriend cannot even receive his Wonka bars! Why is that? And do not even say restart your device.... I have done numerous things falling short of totally deleting your game! But I keep plugging along because I don’t want to lose everything! All we ask is that you please fix your glitches.... other than YOUR glitches? It is a fun game with great graphics and at times challenging so if I can win a silly level after playing it for a week? Then you can certainly fix your bugs and glitches!.Version: 1.38.2196

Great game. BUT. Glitches. Many many glitches.I love this game, that said it is full of glitches and closes as soon as you pass a level. Meaning that you have to replay the level, when this happens on multiple levels and multiple times it seems as though the makers don’t want you to proceed. This is my belief. Please fix this issue or it will soon be sent to my deleted apps. Happy to discuss further. Cheers..Version: 1.19.1600

GameI'm only giving a 4 star rating because I never get any lives but yet it asks me to send lives to other players, otherwise I would have given 5 stars. Maybe you can explain this to me. This is a new review dated March 6th 2020 I have been trying to play and the game keeps crashing making me lose my progress, extra moves and extra boosts. This has never happened before and I’ve been playing for a couple of years. Please try and fix this because I will delete the game even though I enjoy playing..Version: 1.32.2060

More like World of wasteThe idea behind it is solid, and who doesn’t love Willy Wonka? I love the idea of the game and the chance to build the factory with decorations. BUT...life regeneration takes too long to be back at the full 5 hearts. Either increase the number of lives or decrease the regeneration time. The levels past 65 are difficult. Challenge is good, but when I have to replay the level multiple times because the games algorithms for solutions are near impossible to solve due to severely limited number of moves then it’s maddening and no one enjoys that. I should not have to buy coins with real money to get the “power ups” that are over priced for the 2-3 given. To keep the players engaged or addicted if you will, you need to loosen the chances to win/earn more power ups, increase moves available to solve puzzles in all levels, and allow sugar to be earned at every level past 65. Geez, I’ve been stuck in the same goal for 2 days. I’ve deleted the game and decided to do something else. Thanks for the Wonka’s World of Waste: time waste, money waste, and electricity waste..Version: 1.14.1312

FreezingOnce it allows me to add my name, the game freezes and won’t work anymore..Version: 1.25.1875

Constant restartTrouble loading game for about a week....continually goes to restart...app is up to date.Version: 1.25.1875

Do not connect to FacebookThey will offer you a reward to connect to Facebook, but you will never receive it. Upon contacting support I was asked for a screenshot to prove I did indeed connect to Facebook. After I replied with the screenshot this is the message I received; “Thanks for the attached screenshot, Jenn. I've double checked your account and was able to verify that your game has now been successfully connected to Facebook. Please connect your game successfully in order to claim the reward coin! Thank you for playing and have a nice day!” When I asked what they meant by asking me to successfully connect again they told me it was a known issue that people were not receiving their reward and that’s it. They never credited it and seems like they have no intention in doing so, they just wanted access to my Facebook account, friend’s list, and personal info. I would never make a purchase with this app as they have proven to be unreliable with basically no support. Very disappointing..Version: 1.11.1203

Keeps crashing. Not worth spending money on or playingGraphics are pretty good but it’s so expensive to get 5more moves at the end of a level. The game has crashed a few times too so you lose the level and any coins and boosters you may have used. Now recently my progress isn’t saved at times so it makes me replay a just completed level. This also means that it doesn’t keep any coins you’ve purchased and I seem to have trouble getting app support to reinstate my coins. Wouldn’t recommend it..Version: 1.12.1261

Frustrations exceed joyAll the reviews discussing how beautiful the graphics are and the nostalgia is wonderful are spot on. However, that is where the joy ends. This game will not work if it isn’t connected to the internet. It is constantly fetching data, taking forever to load and burning up my limited data connection. It seems to require a new update more frequently than necessary further being annoying. Running on a late model iPad Air it hangs, freezes, and require restarts. I have had multiple occasions where all progress from a session is lost and I have to replay however many levels were completed. This is infuriating when I have spent days getting passed a difficult level and resort to using the very limited coins. I began playing this game when my daughter asked for help. It quickly became too difficult for her so we would play together and she would read the story to me and decorate the factory. The amount of time it takes for me to store up enough stars for her is beyond the benefit we get as time together. Today requires yet another big update to be able to play. This is probably going to be the end of playing this game. It’s a bummer b/c the game really is a great concept and beautiful graphics..Version: 1.16.1400

Needs improvementThe game is highly addictive and very entertaining but some of the bubbles that blow up don’t really help because they blow up around other candy that’s not necessarily going to help you so it’s a waste. The rockets hits blocked candies but don’t break it completely and sometimes are so random they hit places you don’t need it to hit- there is no control where they are going to hit plus they don’t break anything except the shell the funniest bears are in. When I play I get stuck on one level for weeks not days because like I said they only give 5 hearts to play and little turns to really enjoy the level and move on, besides the rockets are useless as well as the bombs at times the game overall is fun and I do enjoy it but I feel it needs more options and control to where you don’t feel stuck and can move on to continue playing instead of stressing the player out to where it’s not fun anymore!.Version: 1.19.1600

Meh...I have completed all the levels and have been playing the bonus Valentine Box levels. It gives you a candy to build by completing levels, but that candy is only available for a certain amount of time, about 3-4 days, maybe. I beat the first 5 bonus levels, then had to wait 8 hours to play the next set of bonus levels for that candy. Beat those, then had to wait a bunch of hours again. By the time I had waited, the candy was no longer available, and I had to start over with a new candy. Now I can’t even pass the first level of the current candy. You have to break a ton of cookies, but several times when cascading matches are made next to cookies they don’t break. And once you finish all the levels you can’t go back and play previous levels, you can only play the bonus Valentine Box levels, but I can’t get past the very first level now. It’s stupid. Obviously they are trying to put out a small number of bonus levels to tide folks over, but when you can’t pass the first one it’s useless to play. Starting to lose interest in the game. Close to deleting, even though I have complete 650 something levels..Version: 1.16.1400

Latest update doesn’t workI have been playing for a while and since I updated today it is stuck on the 0% updating content page. Can’t get past it and have left my phone for half an hour..Version: 1.8.1123

Great game.... when it worksI love this style of game and Wonka Match is great fun to play. Unfortunately at times it is quite buggy and glitchy. I have reached the levels to 120 and up but still have not seen any map signs. Also during gameplay the puzzle freezes momentarily while it calculates the scores after a large match. I have even experienced that when using the power-ups they have no effect but are still shown as used. As stated in the title, it is a great game when it works. So Devs if you can, please add fixes to make it better.Version: 1.5.968

ScammersI’ve been playing this game for literally years (I’m above level 4800) and after all the time and energy I put into it, I’ve now deleted the app. They recently added a new area of the game. You can’t opt out because it keeps popping up. So, I went into the area and played for a bit. I had over 300 stars when I went into the new area. I only used a hundred stars. So, I should have had just over 200 stars left. But they wiped out all my stars and told me that it was a “me problem”. I will never play this game again. I’ve deleted it from my device and now I’m on a mission to warn other users because the app people have no integrity and are just out for your money. I am removing all the apps games from my devices as well..Version: 1.72.2870

Observe the gameplayJust like any matching puzzle game similar to this one, it’s greedy and rigged in EVERY way possible. I expected that but downloaded it anyway because I love Willy Wonka so I knew what I was getting myself into. I’m on level 189 after spending 3+ days and a few dollars on 188. On the terrible reviews regarding having to spend money, the developers say “every level is passable without spending real money” which is technically true. But only after the game makes you spend days on a level and only lets you pass it when you have one life left to lose and it’s immediately lost on the next level. It doesn’t matter what strategy you use or if you carefully plan out each move. Once you get past a certain level and progressed a little ways in the game, the levels don’t get more “difficult”, they get more greedy and more rigged. You have to wait and hope the time it takes the game to realize you aren't going to give up real money isn’t a week before it lets you pass..Version: 1.14.1312

Fun but...I only recently began playing this game. The gameplay is good and the design elements for restoring the Chocolate Factory are fun. But I’ve hit level 71 and can’t do anything as the level won’t load properly. It comes up with minus one move and no game board. I’m sure I’ll enjoy the game again when the glitch is fixed, but until then I can’t play any more..Version: 1.5.968

Great game but more and more intrusive adsEnjoying the game immensely but ads increasing in length exponentially and automatically going to the App Store frequently..Version: 1.31.2030

Has everything going for it but...This game has awesome graphics, and Willy Wonka, but I’ve never really become overly excited about it, even though I’ve played it for years. The reason is that, it doesn’t have a strategy that I can figure out to beat levels. It is so random; I can get lucky and match two gobstoppers, but still not beat a level. Sometimes, I’ll be playing along in a level for weeks, then all of a sudden, a bunch of bubbles pop, and I beat it. I never spend money, so that’s cool, but the reason I don’t is because the number of moves and the goal don’t match up, and the way the game is designed, it’s just confusing. I’ve never been impressed with any of the events, either. I wish they’d make it a little more user friendly and straight forward. Allowing players to win once and a while usually gets them excited to play more (at least that’s my opinion!) 🍭.Version: 1.52.2510

GREED EXPLOITS a Mesmerizing New Take on an Old IdeaAll too often match three games become monotonous; they’re all the same, and in good style, Wonka captivatingly follows suit. However this is where the OBVIOUS exploitation, greed, and player disappointment begins... in the all to often required “Booster” category. Yes, a player can create free boosters, and OCCASIONALLY get to use them.... if the game doesn’t just take over play and either destroy them, or place them in a way that the player can’t access the benefit of the booster. So what’s the average play’s next move? Purchase coins to take control back and win the level. It’s very obvious that once a player is hooked the game is designed to RIP THEM OFF!!!! Sure, this is how the developer makes money to compensate them for their hard work in creating hours of entertainment for the player to enjoy. But the pricing and value is just way out to lunch! For example, $9.99 USD will get a player 4,750 coins, which barely gets you 3 row breakers, or exactly 5 game extensions; and forget about any other type of booster, they’re all 5500 coins plus, and just for one item. What’s more once a player makes that purchase, the only way a player can advance is to use up the entire purchase (remember my comment about the “game taking over play”?)!!! Moreover, “purchased” boosters DO NOT act the same as one created during game play, even more of a rip off because the player doesn’t get the advantage that is supposed to come with having purchased this extra booster. This game is a great concept, worthy of 5 stars. But the DEVELOPER’s FISCAL GREED kills the appeal very quickly for those paying attention to the subtleties and financially aware and even minimally fiscally responsible player. If I were the developer, I’d rather hook ‘em for the long haul and offer real value to my players to keep them coming back then what this developer is currently doing!!!.Version: 1.21.1707

Was fun, not nowWas having a huge amount of fun! Then got to level 132 and it’s just too hard, had about 20 goes at i my now and can’t get anywhere close to passing the stage. At times if you get stuck, the game seems to help you and you pass on about the 10th go, but this isn’t happening now. It was a good way to keep you interested. But now I Can’t pass so I cant progress so I simply can’t play anymore. Such a shame as it was a good game..Version: 1.8.1123

World of boring nowBeen playing this game now for ages now all it seems is they want your money as you always have a box of chocolates to fill so how can you build the factory when you don’t get chance to play it people who play this will know what I mean I’ve stopped playing a game I liked because now who ever came up with this idea is a joke ! Just go back to being able to play level by level and not having to wait ect to be able to play again.Version: 1.30.2015

Ok but......unless you’re prepared to spend actual real money on this game it will frustrate you to the point of wanting to delete it. Most levels are clearly designed to get you to spend money so you can pass it!! If you stick with it you will eventually pass the levels but you could be playing the same level for weeks!!.Version: 1.14.1312

Shocking supportThis is initially a great game but as you progress it becomes increasingly “buggy” with lives disappearing for no reason, golden tickets disappearing and the bonuses such as line clearers not working properly. I have approached the developer on a number of occasions and found them to be patronising and unwilling to help. They just reply with standard responses which do nothing to help. It’s a real shame because this game is really good, but when it stops working properly and the developer doesn’t care, I’ve had no option other than uninstall and go elsewhere..Version: 1.25.1875

Very disappointedI have got to level 320 & it’s taken a long time but I have been addicted & iv tried the golden tickets a couple of times & they were very hard but good, so today I tried again & got the Girl that bangs her foot down & I made it to the very end & was so happy as you would be but instead of it giving me the special bonus prize of I don’t know what yet & clearly won’t know as it has frozen , I waited about 5 mins then closed it thinking it will come back to it but it didn’t it toke me to the 3 level in the golden ticket instead of the end , so cut as was so hard, can someone fix this please.Version: 1.8.1123

Game sucksEverytime u play it boots u out fix the game.Version: 1.25.1875

Charged me for something without telling meI like the game but while playing a meant to click the button that said watch video for one free life but apparently I clicked pay $1.99 for infinite lives for the next two hours. I didn’t know that’s what I pressed and I got no notification that verified the purchase or asked me to confirm or even needed my fingerprint to continue. I didn’t know it charged me until it let me keep playing despite having used my last life. I have no idea what the price of the purchase was but I remember it saying $1.99 so I can only hope it was just that. The game needs to add a precaution like a verification like “are you sure you want to spend x amount on this?” Especially since this game is targeted towards kids that most likely are using their parents phones and aren’t allowed to buy things on their games..Version: 1.14.1312

LaggingIn mid game, the games seems to do its own thing..Version: 1.12.1261

Fix the glitchesThis game is fun but the glitches are frustrating. Also 2 or 3 times now I’ve won the hour free time bonus which is great. But I’m currently playing the chocolatier levels so I can progress to the next room but after winning the hour free time it says that it is currently cleaning for 9 hours and I have to pay 3600 to skip. It’s happened twice, totally unfair. I’ve finished the wallpaper room and cannot move on until I’ve finished the chocolatier level which is proving near impossible and relentless.Version: 1.16.1400

Reload MalfunctionI like this Willy Wonka game and recently decided I would like to reinstall the game again. Once reloaded, it automatically updated itself (which can be expected after reinstalling) though having to update approximately 7 times before your actually able to play the game, which doesn’t actually happen as the screen overlaps and freezes!!! Disappointing really..Version: 1.36.2165

Loved at first but hen gets really really difficultI didn’t exactly whiz through any level or factory room, but for how many levels there are, you spend about an average of 10 lives on each one just to move up a level past the 100’s! Can’t imagine anything being more difficult than that and I think they need to give more lives and make sure that, for instance, the arrows you can activate actually HIT items you need hit instead of some of them just hitting a blank space as if the system is delayed or missing target. Lastly many of the machines you win aren’t as exciting and there is a lot of speech and waiting time you can’t skip through. Still a fun game and very cool theme. I especially loved the first two “rooms” on the map. Just needs some improvements!.Version: 1.22.1785

Won’t load!Won’t load. It gets to 99 then stops and freezes. Canot get out of screen. It’s frozen. Only can double click to get out of game!! Frustrating!! Please fix Annette.Version: 1.19.1600

I’d love to REALLY love this game but....The graphics and animations are fun and entertaining, but unfortunately the game itself is full of glitches. It’s challenging which I enjoy, however the game’s glitches render some levels impossible as it essentially ‘cheats’. No point having boosters if they go everywhere BUT the one tile you need to pass the level. There’s one particular level that requires you to use the boosters. Don’t expect to pass it for several days because unless you’re lucky with the tile fall, the level is impossible to win. I’ve recommended this game to people that like challenges, because it really does make you think, but between the glitches, delays when using a timed booster and some levels not giving you coins, I’m about ready to warn people off. Please Zynga, fix the glitches so that I can rate the game higher. I tend to look for your games as they’re usually great to play but this one has me ready to throw my phone too often lol.Version: 1.14.1312

Great premise but too many issues.I am disappointed in the developer on this one. The game is beautiful and I love their use of aspects from the original movie as well as the music. However that’s where my enjoyment ends. The puzzles are fun with the exception that they are unnecessarily hard on too many levels, thus requiring you to buy lives or power ups to move on. This gets annoying quick and I’d love to see this fixed. Also if you get an everlasting gobstopper and another power up goes off anywhere near it, you loose the everlasting gobstopper power up without getting any benefit. Also, the rocket power ups are much too random. If you have one spot left to hit, and set off three rockets, you may still be left with that one spot untouched! All together the game gets so annoying that I simply choose to play a game that is still challenging but doesn’t find me screaming at my tablet in frustration. I would really love it if the developer would fix these issues and find other ways to entice our money. Say, offer limited time special items?.Version: 1.16.1400

It’s great so long as you don’t have any issues!I’ve played this game for over three years and recommend it to everyone. Unfortunately I did an upgrade and now it’s all messed up. Ive contacted customer support many times only to be told they have passed it off to another department. It’s been over a month and I’ve sent screen shots and long descriptions of my issues. Still no fix or even an answer other than they are sending it to another department. I enjoyed playing this game except that when you get to high levels you have to build chocolate boxes. You get no stars and have to wait about a week before you can get back to the regular levels and then you get 10 levels then you are back to making chocolate boxes again. Due to my problems I cannot play wonka bar and have been completely demoted. I know it’s just a game, but when your put some much into it and then it just stops working and get no help it’s time to move on..Version: 1.52.2510

GlitchesI absolutely love this game! It’s so fun and brings back childhood memories. But lately I don’t know if it’s a glitch or what but it’s not responding when I touch the buttons on the chocolate room home screen. There is a welcome back page that has rewards for everyday I play, but it won’t let me close it. Please help I really don’t know what to do!.Version: 1.43.2325

Game won’t even loadThe game won’t load I’ve posted a video about it on the Facebook page. Still waiting for a reply. It’s crashing since the update. It’s telling me to go for the golden tickets which I’ve already got for the boat build. I’ve uninstalled it too and it’s still doing the same thing. I’m using IPad Pro Any suggestions before I quit it’s been over 24 hours now and it’s do8ng the same thing over and over. Some help would be nice..Version: 1.11.1203

FrustrationToo many glitches, too many games lost, too much frustration, I know you can’t expect to win first time but it gets a bit ridiculous when you have one thing left and one turn left with no hope as there isn’t any moves. Golden ticket rush has so many glitches in it I am deleting the game as I do have fun with it but have more frustration than fun lately. Ps, I’ve lost lives and golden tickets and have asked support for help but support doesn’t SUPPORT.Version: 1.24.1815

AnnoyedAnnoyed been playing for a while level 370 Now all glitchy damn tired of being booted out of games 1/2 way through or once phone shuts down when game should pause gets booted out Now lost lives and “free” coins ie just used coins to get 5 plus moves and game booted me out and kept my coins Likely going to stop playing Unlike others I don’t mind the “hard” levels but be damned if I’m going to keep playing and losing lives and coins Screw you Tried finding a “complain/customer help” with no luck and last 3 reviews never posted.Version: 1.18.1521

Not working for daysGreat game, been playing g it for years. But more often that not recently, it’s been crashing when opening. It’s frustrating, annoying and disappointing. Also the rewards after watching the in app ads do not work..Version: 1.34.2125

Was enjoying but not anymore.Got to level 117 and 87 attempts to complete and have used every single power up and angles to complete. Not enough moves to be able to the level finish the level. Maybe I am to purchase something to enable me to complete but not prepared to do this as next level will be the same and I do not intend spending my hard earned cash on a game designed to rob me. Like the difficulty but not the impossible unless I part with cash.. shame as I was enjoying the challenge. Still stuck on level 117 it’s impossible to finish without buying more coins which I will not do. Why not make it fairer and if people want to spend money they can for features in the garden or to finish a level quickly. I play 8 ball pool without spending a penny whilst some players spend mega bucks on items because they want to. I am forced to delete this game and advice others to do the same unless they are prepared to spend a hell of a lot of money..Version: 1.12.1261

OkThe game is fun, colorful and engaging. However, serious drawbacks are the short number of turns per level, and the ever so common level where the first move or two are essentially required. If the game is random chance of what sort of colors are going to drop to make potential matches, you can literally play the same level dozens of times because the “random” drop never drops the required matches. Levels with predetermined moves required before further progression on a level are ridiculous waste of turns when there is already a short number of turns. Other annoyances are the annoying pop-ups that plague the Home Screen. You will always have to close and close and close and close and close and close pop-up adds every single time you go the Home Screen. Nearly 50% I just immediately exit the game after opening because it is irritating to have to engage all of those ads..Version: 1.58.2600

What a frustrating game!Crashes all the time. This newest update has made it worse!.Version: 1.22.1785

AnnoyingI was loving this game. But it’s now driving me mad it freezes every day so I have to close down my iPad to get back on it. It keeps doing it and if it continues I will delete it. I don’t have any issues with anything else and it’s really frustrating 😡😡😡 This is an update please sort this out I have just about completed another level and it’s frozen yet again so I have to shut it down and lose ..it’s sad that you don’t even bother to respond to this.Version: 1.18.1521

Can’t even playCame back to play this nostalgic game but I cannot even open it without getting a warning about how my connection was lost no matter if I turn my wifi on or off, turn my data on or off. It’s just annoying I think they switched to 5G required.Version: 1.77.2935

Greedy game-makersGreedy game-developers have sucked the fun right out of this game. The game has great graphics and love the character power-ups, but a few drastic things make this NOT enjoyable to play. Lately, many of the rockets go to random spots that are not helpful. The thing that really gets me so disappointed is their greed when you get to the Master Chocolatier challenge...you must fill a box of chocolates and, of course, you have to win like 5 times just to make one part of one candy (the candy shell). Then you get to the candy filling, which you have to win 10 times, oh but that’s not all, they give the most ridiculous time limit to fill the entire box - I made like 1 after playing hours and it said I have a day left. What?!?! Oh, but it’s worse...before I can get to those 10 games it stops the game for SEVEN HOURS for factory cleaning. And it wants 2400 coins to skip it. I enjoyed this game and used to pay a few bucks here and there to continue but after this I have stopped doing that. ZERO money from me now. This is dumbfounding and sad. Your greed worked against you..Version: 1.24.1815

Stuck on “Welcome Back” messageI have just recently re-downloaded this game as I used to love playing it then had no time and storage was full. However whenever I try to go back onto it after downloading I get stuck on the “welcome back” message with no way to close it. My factory is still functioning behind as I can see the boats etc moving so I know the game hasn’t frozen. Has anyone else had this problem or know of a way to help?.Version: 1.41.2285

Game glitches freezesCan not complete some levels because it says there more than one thing you missed but there is nothing else to clear. Also games crashes on some levels and you don’t get much help from the oompah loompas or anything else but friends the further you get..Version: 1.7.1050

Good to start then....It gets stupidly frustratingly hard! Being stuck on the same level for at least a week over and over just isn’t my kind of fun, the game started off great, but the higher you get the harder it gets, unless you spend money! So sadly it’s not for me, if the levels were a bit easier it would be a great fun game but sadly it’s not, hence the low stars.Version: 1.21.1707

Freezing/lagging/rebootingWhen I walk away from the game and my phone screen goes off, or open another app while playing, it will end my life on the level. And I will have to re-open the app and start again There is also a ton of lagging and freezing while playing which is very frustrating Game is fun though.Version: 1.11.1203

Not the fun game your looking forJust another soda pop game. Great graphics. But Sadly it gets too hard to bother picking up and playing much. The golden ticket isn’t worth doing as they are much too hard and are a waste of time. Where is the fun. When you want to pick up a game a waste a few minutes. Sadly this isn’t the game.Version: 1.11.1203

Love the game waiting more more levels to come so I can playI hope you guys add more levels soon.Version: 1.21.1707

Game cheats and crashesI’ve been a daily player for years and have enjoyed the game’s charm and clever visuals. It’s also a been a favourite for sentimental reasons. However, I’m starting to get frustrated with the game cheating on harder levels, when combinations of moves should win a game but don’t. I’m also frustrated with crashes when mid-game when I’m about to win. It’s become a far less pleasurable time waster than it used to be..Version: 1.71.2845

Stop ruining it! It was a lovely game 🙁This was a lovely, mindless game which was utterly charming - building the chocolate factory and choosing options for decorations was absolutely enough to keep me engaged on the level I wanted to be for this game. I took a little break because, well - life happens! Having come back to it, the feel is just like everything else, they spam you with trying to force you into teams, leaderboards, side games spinning for things, buying passes mini games that aren’t really mini games and generally trying to side track you into way too many other things. I have been forced into a team and keep being given updates about who is winning when I have no wish to be in a team, let me play my mindless game in peace! This is such a shame - it isn’t about supporting the developers, I’d be happy to pay a one off fee to choose my own options and stop being spammed, it’s the constantly trying to get out of other screens to just play the game which is excessive. Sadly I’m off, but lovely idea, great game but you ruined it by trying to force your players into a load of unnecessary behaviour that you wanted. You should have put your efforts into a new game rather than ruin this one 😞 Willy Wonka and Ronald Dahl would not have approved!.Version: 1.66.2770

Was a Great game but now very disappointingHave been enjoying the game for a while now but recent updates have left the game with many glitches and problems. Game drops out after completing difficult levels and not remembering where you are at. Have to complete the same levels several times to advance. Some levels also are ridiculously difficult that you cannot complete them at all. Boosters are very difficult to acquire unless you spend money and even then the boosters are wasted as the game hangs up or drops out and you lose everything..Version: 1.16.1400

Please fix the bugsI really like this game, but haven’t been able to play it for the past two days as it keeps locking up. Just got back into it again today and went to swipe the Wonka bar and it locks up again. Can you please fix this, as it really is a good game when it works well.Version: 1.6.1020

Money grab gameThe only way to move up in the game and to win things or to do half decent is if you spend money... you don’t get enough turns to beat higher level games. I beat a couple games and it never gave me the prize. The game rips you off as well... nothing but a money grab..... I don’t even give it a 1.Version: 1.39.2245

Was excited in the beginning but losing interestI was extremely excited when I saw the Willy Wonka game. As I began playing I truly enjoyed it and it was super fun. The graphics are spot on and very colorful, and extremely fun picking how you want to build your factory. Even though it began as an enjoyment, as I passed levels they became more difficult to the point of almost impossible to pass. And when you were so close to getting it you were able to use coins to get additional moves. The frustrating part is the first time you request extra moves it’s 950 coins but then the next time you request it the amount of coins is an incredible increase of difference and yet still only gives you five moves I find that to be extremely ridiculous. So it gives you the impression that they push you to spend money on extra coins and bundles more than they do focusing on making this an enjoyment and this is where I’m losing interest to the point of deleting the game from my apps even though I have passed over 200 levels. Still on the fence..Version: 1.19.1600

It cheatsGreat game play and nice graphics but I have noticed even when getting three in a row it does not demolish a block , i have seen this loads. i have had unlimited play for an hour a or more and still only gone up a level if i’m lucky!!!!!!! I know you have to make a game playable but this is ridiculous i have off loaded this game before because of this and i sure that i am not the only one to point this out. As an older player (53) i have patience but this is stupid . Thankyou for your time, regards Shelagh C.Version: 1.53.2515

Very disappointedHello developers, I love playing this game it has brilliant colours and has bought be back to my childhood... my complaint is that I Paid £7:99 for the starter pack ( I only ever pay when I love a game) which gave me 5000 coins and 12 hours unlimited time, but after going to bed after 2 hours and waking, I find I only have half hour left of my free time to play, how can this be???? Who in there right mind can actually play non stop for 12 hours to be able to gain from the free time, this is a rip off, I would like you developers to return 10 hours of free play back to me please as that’s what’s been taken from me and I paid for it... I hope you manage to sort out my problem as it is definitely sortable 😞😞😞😞😞.Version: 1.11.1203

Fun but flawedThis game can be enjoyable, however there are clearly times when it’s designed to stop you winning! Rockets destroying gobstoppers, as well as hitting anything except what you need. Quite frustrating at times, which is a shame as this game can be fun.Version: 1.70.2825

HORRIBLEI play a lot of games. This has nice graphics BUT THAT IS IT!!!! There is sooooo many things wrong and things set up for failure so you buy tokens. And your daily moves don't accumulate and save if you want to use them to pass a more difficult level. I saved for almost two weeks only to find out I only got the current day. So I didn’t get to keep all MY rewards. Their customer service provides standard, prewritten responses and keep saying they are working on it or they pass it along. All I needed was a yes or no answer OR will my rewards be returned to me. Nothing! I’ve had a ton or problems with connectivity and losing progress after completing a difficult level and they don’t return that either. I’m so disgusted at their lack of GENUINE (there is none) concern for customer service and support. NEVER another Zynga game for me. And I was a customer who spent plenty of money but they DID NOT CARE! Don’t bother. There are lots of beautiful and fun games out there that come with great AND FAIR customer service. Don’t do it!!!!!.Version: 1.24.1815

Improvements could be madeThis is a great game and a great concept. However once you have completed a product eg the gum ball machine you have to complete another three levels to move onto another task which is unfair . I have been playing this game 8 months every day and I am still on the sweet making zone . I am not far of soda land but it shouldn’t take this long surely . I am such a patient person but for it to take 8 months just to get to zone three is ridiculous. I have paid a lot of money for various packages too. So unless you pay bags of money it’s probably going to take on average 5-6 years to complete the whole game . Nothing is easy in life but not need to make it impossible. More rewards should be given for the amount you play too. Stop making it too hard to move and complete zones and I will stay loyal and interested . Make it too hard like it is now and it only takes a click of the finger to delete it ..Version: 1.27.1945

Wonks candy worldI'm stuck can't progress to level 2 just won't load.Version: 1.11.1203

FrustratingIt takes soooo many tries to get a level,and therefore get stars. It is way too expensive to buy tools to help. Itisa fun game,but needs a revamp so we can win and play longer!.Version: 1.19.1600

DisappointedThis game is great, graphics are awesome, concept is awesome. Was having a lot of fun and was getting addicted, but then I got to the bonus calendar and I can’t claim my bonus which also means the game is jammed and I cannot continue to play. Please fix this guys as I really want to keep playing!!!.Version: 1.5.968

Over itI initially loved this game, because the premise was nostalgic and the factory graphics are stunning. I now find the game more frustrating than anything else, and I feel like I’m getting ripped off. It takes too long to accumulate enough coins to be of any real benefit without shelling out cash for the overpriced power up packages. Once you do buy an overpriced package, continuation of game play or restoration of lives use up so many of those overpriced or hard-earned coins that your supply quickly is depleted. Furthermore, some levels logistically are impossible to beat WITHOUT using those overpriced coins for more moves. The game doesn’t provide enough moves to allow completion of these levels without expending thousands of coins. I don’t like feeling like I’m being taken advantage of and bled dry, and that’s how this game makes me feel. I’m deleting it. (Also, when a player earns an Everlasting Gobstopper on the board, it should be affected by other special pieces/power ups. It’s so frustrating to earn a Gobstopper only to have it disappear from a bubble piece or similar.).Version: 1.14.1312

Needs work!!I’ve really enjoyed this new game, but it can be pretty flawed! As you progress, the levels get more difficult. I understand the reasons behind this, but why should we still have to make games that have levels get more difficult? Every once in a while, a level is labeled “hard”, but for whatever reason, some of the levels not labeled “hard” are more difficult than the ones that are. Even the ones that are labeled “hard” take me just one try to complete the level. Where’s the logic in that? I’m stuck on level 57, and it’s been the hardest level I’ve been on so far, and it’s not one labeled “hard”. A few times I have been so close to complete the level, but the way this game plays doesn’t feel fair. The only thing I’m asking for in a future update is to make levels better designed and easier to complete. I don’t want to have to spend money, which I have done once already, to get infinite lives for 12 hours just to get through a level. So developers, please fix the level design and make them easier to complete! If you want to make money from app games, allow ads! Just don’t have them be so obnoxious! I for one don’t mind banner ads, as long as they don’t obscure the screen..Version: 1.11.1203

Seriously!!!!Have played all the way to level 852. Have won twice but keep getting booted off just before game gives me points. Time to move on to another game..Version: 1.43.2325

If you can’t beat ‘em...Another Candy Crush knock off..it’s fun and largely easier than most of the other games. I don’t mind that there are so many copies of the same game because when I reach a level that’s unnecessarily difficult, I typically delete the game and find one of the dozens of copies. (Why waste more of my time?) This one’s a bit annoying because it cheats...for example: rockets, when launched, should always go after a necessary, useful target (something you need to complete the level) but I recently spent hours on a level and got to the last three patches of candy. With two moves left, I made side-by-side rockets and then launched them (which creates three, exactly what I needed to finally complete the level!) and only one hit a target. Oh well. You got me from advancing and being a zombie for another four hours on your game. Time to delete it and find another knock off....Version: 1.21.1707

I used to love playing this gameI used to love playing this game until I completed all the areas in the factory. There’s new weekly challenges where you create chocolates and they’ve made these levels so impossible to win that it’s not worth playing anymore. I am stuck on one level for a week or more sometimes and it’s just not fun anymore. I will be finding me a new game to support..Version: 1.49.2450

Can’t watch AdsSuddenly this week I am not able to watch ads anymore. So I can’t get the extra rewards or use extra features. Very frustrating. Just says try again later but never works..Version: 1.61.2670

Fun to play but it's a Scam!I believe the wonka game wants players to spend all their money on this game. I have gotten to level 5 on the golden event, was down to my last move, so I spent money for 5 more moves, so that I can win level 5, which I did win, then the game stalled before giving me the reward for winning level 5. So, I got out of the game and reopened only to have to re-play and re-win level 5 of the golden ticket game. The game did this to me 3 times! The third time the game did it, the game wouldn't give me the reward prize after I won level 5 of the golden ticket game, twice. After that, I decided just to play and not put money into this game anymore. I'm at level 1511 of the regular game and even though I played level 1511 about 20 times, but some of the time I had 1 move left, before winning the level, I decided not to put anymore money into this game. So, I'm stuck at level 1511 and I'm just going to build up my coins with the daily rewards the game gives and use my coins that way to win. No more wasting my real money on Wonka. I could've been finished all the levels in this game a year ago, if they weren't stealing my real money. The developers think they slick with this tactic. I guess I will never finish the last zone at this rate. Your not making anymore money off this player again! Bye game scammers!!.Version: 1.41.2285

THIS GAME IS ANNOYINGI was playing a game and won it with only 1 move left and the level I was on was super hard. And guess what? It said I didn’t win! I am only ten but I positively believe that you must not get this game! You end up hating it but you still want to do it like me! DO NOT! AND I AM TELLING YOU DO NOT GET THIS GAME! This is the name I would like to have someday and I used it in the game! From QUEEN EMILY THE 1ST.Version: 1.14.1312

Great Game concept but...I like the game a lot! It really follows the original Willy Wonka movie. And you actually get to build the factory. The problem is you have to spend money in order to keep playing and the only way you can build the factory is through game play and receive stars. It would be a much better game if you didn’t have to pay so much to play the game. It is 950 tokens to continue a board if you don’t solve a puzzle to continue so you don’t lose your progress. That is way to many tokens and then you don’t get full life to try and finish the puzzle which is wrong. You only get 2-5 more moves for 950 tokens. Come on game team fix that! Also make it possible to be able to get stars else where for game play. Great game like I said not for kids cost to much money. Make it more playable and you could have a hit game!.Version: 1.14.1312

Level 80 impossibleRecently downloaded this game - have been playing candy crush for years - almost identical with the added extra of designing surroundings. Was thoroughly enjoying the game until I came to Level 80. With 35 moves you first have to match 44 bottle tops to clear the soda before getting to the second stage of the level where you have to clear 84 boxes and any of the 44 cookies you didn’t clear in stage one. Not possible. It’s not even marked as a hard level. If you have got past this level on a previous version go back and try it again. The bottle tops weren’t originally there... I was loving this game now I’m about to delete it..Version: 1.14.1312

Money Waster!!No matter how much money you pay to play this game, you lose in 5 minutes…… this game gets you close to winning or moving to another level, then you will lose until you buy more credits… They send a pop up asking for a review or rating after you win decently…. This explains the 5 star ratings..Version: 1.65.2755

Read below..Let me start by saying the game it’s self is fantastic no faults with it what’s so ever,it’s basically candy crush but with the ability to rebuild your factory and it’s so colourful and the sound tracks and sound effects are 10/10 “in a world of pure imagination” will be in my head forever🙄 Now I gave 3 stars for 2 reasons only 1.i can’t seem to buy coins? 2. The game is played in landscape mode, this is quite frustrating as an iPhone 11 Pro user as the top row of candy is at the exact point of me bringing down my notification centre so 9 times out of 10 I’m swiping down that instead of my candy.(big finger problems,the game hates me but the ladies love me) Small problems with simple fixes.. Other than that I’m well addicted..Version: 1.39.2245

Some annoying thingsWilly Wonka’s is very fun but has some annoying things. First of all, why do we have lives? Why can’t we just play as much as we want instead of having to wait so long to get more lives? One thing I think Willy Wonka’s should have is that you should be able to create a character for yourself and see yourself work on things while you are playing. It is a little annoying that Oompa Loompas keep getting stuck and I have to use stars to get them out. The Oompa Loompas should have learned their lesson the first time they got stuck and stop going into mines and things that look like they might break down. The last thing I think there should be is a way to be able to hold your phone upright and play instead of having to keep it sideways. I like to play Willy Wonka’s factory but it makes it difficult when I have to reposition my hands and hold the phone differently. This is all I have found, other than these things, Willy Wonka’s factory is a very fun game and I think it is very entertaining..Version: 1.11.1203

Cash GrabThe game starts of seemingly innocent but quickly you find that they have built the game to intentionally incentivise in app purchases. They do this in an almost subtle way, including things like not awarding powerups when they should be for correct match patterns in a level. I’ve also noticed that frequently on levels with objectives to collect a certain amount of items, that they will simply not let those items spawn in. I’ve had it happen innumerable times where I had 5+ moves left and one item left to collect and it simply wouldn’t spawn in until I used my last move. So I would have to spend money to get that extra turn and be able to collect the last item. You don’t have to take my word for it but you will notice all these things and more by simply playing the game..Version: 1.43.2325

Creepy voice adioThe voice in the levels is very creepy it’s a fun game but with a few glitches as soon as I bought this my phone hasn’t been working and they really need to fix it otherwise it’s a good game and educational Even though it’s not my type.Version: 1.16.1400

Just okayI’ve spent more money on this game than most games I enjoy playing, yet am often disappointed in it. I guess that’s a good thing to realize before I spend any more real life cash on it than I already have, but if the game wasn’t so rigged to stick you at the same level over and over, therefore the only way to win IS TO PAY REAL CASH, than it would be a lot more fun. But I’m over it. And for sure not paying another dime to be stuck on the same level for days on end. The factory itself has so many levels to beat apparently, but unless you want to pay for it, good luck in getting past factory level 2 or 3 before you’re burnt out. Greedy developers. And many more concerns... too long to generate lives! Too expensive! Some levels are IMPOSSIBLE without spending real cash! I’m on the farm level... ugh. And really addicted. But disappointed. Don’t think I will be playing much longer at this point... :(. Edited to add= And FYI- the newest “updates” are complete bogus! They make no sense as fancy as you try to make them sound! They have no REAL benefit in the game as far as I can tell from playing every single day the last 2 months..Version: 1.16.1400

Three days to next winAfter a while this becomes a game of no way to win for a few days until suddenly there are matches to make. Hard to win a level when the items you are needing are not even in the playing area. If you get close there is the one off offer of buying more turns that are always 50 coins more than you have so you need to buy some lol what a surprise lol stuck on lvl 157 for two weeks, enough is enough, deleted. Another pay to win or progress i suppose.Version: 1.10.1169

Wasted!Really disappointing that this is just a candy crush rip off... the effort put into the graphics is completely wasted by it being a matching game. It should have been all about planting the candy trees, collecting the candy to order maybe... upgrading to better trees.. building the factory that way, not playing candy crush#2... will be a shame probably won’t see most of the factory, I doubt I can give enough of my life to restarts on the same level before I get bored with it and delete...Version: 1.11.1203

Willy WonkaThis game is making me mad as everytime I go to get two extra moves it kicks me out of game.Version: 1.26.1905

Crashes and won’t loadI was enjoying this, but suddenly it won’t load and just crashes during start up. Very annoying. Please sort it out. Can’t contact support if the game won’t load, can I? It gets as far as 42% loaded, then the screen goes white, then it shuts itself down. Every single time. I have deleted the app, reloaded it, switched phone off, and back on, still the same..Version: 1.33.2105

Not HappyNot happy with the game as I’m playing it will close now I can’t get free stuff.Version: 1.30.2015

I really wanted to love this game.....butWhen I found this game I thought, what a cool idea! Willy Wonka was a favorite movie as a kid and still is. I thought the graphics and gameplay were great. The storyline was cute. At first; I was able to play without having to buy coins. But as the levels progressed, I found myself unable to complete levels without spending money. I would be one or two goals short repeatedly. I fell into the trap of buying coins so I could progress. On one hard level, I bought 250 coins to complete it. I used that up only to have just one remaining marshmallow. Ughhhhh!! I had to buy more coins. Not long after this, I deleted the game. I believe it to be, like other similar games, rigged so that it’s impossible to get to higher levels without spending money. I wish that the developers of these games would quit this money grubbing. I would rather pay a small fee once, than being nickeled and dimed constantly. I wish I could have kept playing..Version: 1.14.1312

Make the games fairThe game is fun and very addicting but you guys make us not be able to win. When I was on level 78 each time you made me not be able to have pairs it always said that there were no matches but whenever there was they weren’t even useful. I passed it using my stuff to make blocks disappear like the punching glove. Now I am at the part where you have to make the bees safe. When I started the first one was very easy but when level 3 happened you made it Very difficult by not putting pairs to get the honey. I am on the final level and you put the pars on the far side of the game. I’m supposed to break ice, make matches, break boxes, and make the honey come down. But every single time you always put it on the far side of the map and it’s very annoying. You expect us to use our extra gadgets even tho we have none. I hope this makes you fix things and if they are random blocks spawning, then I hope you guys can try and fix it..Version: 1.52.2510

Normal levels are harder than the hard levelsI’ve come to the conclusion that Level 80 has been designed to be unfair, extremely frustrating and a way to get you to buy more lives or more helps. And it’s not marked as a Hard level. The goal is to clear 44 cookies and 84 boxes BUT first you have to get 44 caps to clear the liquid which covers half the puzzle (where the boxes are and where half the cookies are) and there’s only 33 moves to complete all this. You end up wasting almost half or all the moves trying to get the caps to release so you can clear the liquid. I’ve spent days working on Level 80, I’m very close to quitting it entirely and uninstalling the game. I like this game the graphics are good but being stuck on one level after a multiple amount of attempts is just not worth the trouble..Version: 1.14.1312

CoinsAfter reaching level 2483, I cannot get coins. When I tap it say “ ad unavailable. Try again later”. I have contacted support and tried all their recommendations and it still doesn’t work. Very disappointing.Version: 1.61.2670

Willy wonka’s candy gameThis game is crap….there’s been a problem with it for nearly 3 days, no ads will load so I loose out on everything, this is wrong and zynga aren’t sorting it. There is absolutely no way I will ever spend anymore money on this game not to be treated in this manner. I’m running the latest version, fully updated, cleared cache, no apps running in the background and still hasn’t changed anything, it’s so wrong, how can you treat people like this…..I guess no conscience so long as people keep spending money on your games, is that how this company works, I didn’t think so but now I’m not so sure. Angry, upset, disappointed customer doesn’t even begin to say how I feel. SORT THIS PROBLEM ZYNGA..Version: 1.61.2670

Great gameI downloaded this game yesterday and loved it until it made me put my name in then stop working it won’t allow me to to put a name in or play I deleted a put it back on many times but dose the same thing over and over.Version: 1.25.1875

It’s stalled!I’m pretty high up and I have Wonka bars that I can’t use. I have been on the same level for a week. Time to uninstall..Version: 1.31.2030

FrustratedI used to really enjoy this game. However now every time I watch a video for either the 2 extra moves or for the 100 free coins, I don’t get either of them as the game shuts off. Why bother putting either one of these options up if they are no longer going to do any benefit..Version: 1.27.1945

Game has gone to pot!I have been playing this game for a while now and have spent money on it, I play it most days and have really enjoyed the weekly and monthly challenges but lately it has started to kick me out every time you achieve something. This morning has been the last straw as I have completed level 1579 by using coins I have recently purchased and as soon as the game is complete it kicks you out and when you log back in guess what? That's right you are right back at the beginning of level 1579, but here's the kicker, the coins you used to complete the level yep they're gone. This is the second or third time I have completed this level. How many more times do I have to repeat this level and how many more coins am I going to have to lose?? To say I am not impressed is an understatement, sort it out before players start leaving!.Version: 1.52.2510

What a shame ☹️Did love this game, and all the characters, so like the film which I adore, BUT, some of the levels are impossible, eventually I’ve reached level 114, after a long week I cracked it YAHOO, then about to move to next level, relived to get there, and the game froze, not only had I lost that level but also a star, so that’s it guys enough is enough Ive delete it totally, and going to have apologise to the friends I’ve recommended the game too, bye bye Willie👎.Version: 1.14.1312

Used to be great, now glitchy & full of ads.I used to love this game and the reviews from earlier are right - the 'plot' is fun, graphics are good, and the levels are challenging enough. But lately the game is chock full of ads for zombie games (ie Survival) and other things I wouldn't want my small kids to see, so parents be careful if you're letting young ones play on your device. Also the game is frustratingly glitchy. Ex: you can opt to watch an ad to get extra lives, but after the ad it frequently has an error and fails to load the extra lives. Or occasionally it will freeze at the end of a level, so you have to restart the game. Finally, it used to be a game you could play mostly offline but now every ~5 levels there's a challenge you HAVE to be online to play, and the challenge lasts multiple days. So if on a road trip or plane without great cell service too bad, you can't play it at all. This used to be my go-to game but they've kinda ruined it with the constant zombie ads, glitches, & this new online requirement. Just a note for those saying the game forces you to spend $: I'm on level 2114 and have never spent a dime in the game. You don't HAVE to buy lives or coins to beat the levels, but some are really difficult & take numerous tries..Version: 1.53.2515

Good but keeps glitching!I have gotten to the cog point in the first screen and it is now not loading past 50%. I have tried re loading, changing my settings ect but nothing is working. Would be a better game if the bugs were worked out..Version: 1.14.1312


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