- 89.0LEGITIMACY SCORE
- 89.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Snap & Translate - Translator App Complaints & User Negative Comments 2024
Snap & Translate - Translator app received 98 complaints, negative comments and reviews by users. Have you ever had a bad experience using Snap & Translate - Translator? Can you share your negative thoughts about snap & translate - translator?
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Snap & Translate - Translator for Negative User Reviews
✓ HelllooooUm hi it’s a good app but I think you should let us be able to take a picture of math problems and translate the instructions.Version: 1.4
✓ Pay after 5 photosIt’s completely stupid to pay just after using 5 photos , complete waste of time for something I could get for free on a different app.Version: 1.4.1
✓ HorribleUsed app for just 2 two days and can’t cancel a trial and a subscription I don’t want or asked for. App is a premium app only worth if you have a subscription that is reasonable but a waste of money since there is better resources like google translate that’s free or quite a few others..Version: 1.3
✓ Snap and translateReally poor, OCR does not work properly and object recognition has a very limited library.Version: 1.4
✓ ReviewRubbish didn’t recognise any photos text.Version: 1.4
✓ Not worth itThis app is completely disgusting. it does not show or help in anyway. If I could I would give this app zero stars out of five stars..Version: 1.4
✓ MistranslationI tried translating an extra that came in an album I ordered, when I tried this app, the Chinese translation was incorrect and didn’t make sense. I hope you can try to fix my problem..Version: 1.4
✓ Kind of useful but should be freeMost snaps you take don't really work or pick up more words than are actually there and only a very limited amount of translations are available for free so because of these issues you can use all of them very quickly. It’s just not worth any recurring payment though I don’t think. Maybe a one off £5 / £10 but that would be the max I would pay for this..Version: 1.4.2
✓ Does not workTried a few times did not translate, do not want to subscribe!!.Version: 1.3
✓ RidiculousI’m not paying money to get more whatever this is really ridiculous.....Version: 1.3
✓ One star rating is too generousDo not subscribe to try the “3 day” free trial. It must be cancelled 24 hours before the beginning of the 4th day, which is, in fact, only 2 days. Instructions to cancel are intentionally vague. One star rating is too generous..Version: 1.4
✓ Not good with regional Spanish menuTried a number of times and it gave a variety of translations which were increasingly random and incomprehensible..Version: 1.3
✓ Forced PrimiumDid 2 text translations, then 1 object translation. After that, every time I try to use the camera for translation it goes to the Premium screen, forcing the user to upgrade, with no visible way to say “no thanks”, thus the user cannot use your “free” app. If I’m missing the opt out somehow, please inform me how to do this, otherwise Shame on You - You can’t get much lower than this - your app should be banned..Version: 1.3
✓ Not the best for Chinese to EnglishDownloaded and gave this app a try. Snapped a few characters of Chinese, half the translation was wrong..Version: 1.4.2
✓ Did not work and difficult to cancelNot a great experience..Version: 1.4
✓ Doesn’t work wellWhy do I have to pick the language I want to translate? I obviously don’t know what it is. I have a smartphone. If I knew what the language was I would just go into google and type it in google translate. I needed an app to translate by picture because I don’t know what the language is and so I can’t put it in google translate, and nor can I use this app, since I must pick the language first..Version: 1.3
✓ Didn’t workThe app didn’t translate what I wanted it to and then charged me £8.99 for a 3 month subscription which I did not want. Hope to God I’m not stuck with it forever now..Version: 1.4
✓ Must pay to useYou have to pay £9 to use it.Version: 1.4.1
✓ Fails to translateUsed on many words in a text and could not find anything.Version: 1.3
✓ Not workingI tried using the free trial but I can’t tell if I got it or not. It stops me from using the app to tell me to sign up so when I “start” the trial the same thing happens. I’m going on a trip and won’t be able to cancel it because I won’t have internet and I only wanted to use it once when it actually doesn’t work. It didn’t even recognize text on a button..Version: 1.4
✓ I had to subscribe to tryThis app did not help me translate a health food supplement label. Now I can’t unsubscribe, and I can’t contact support until I “set up my email”, which I can’t seem to do thru the app either!.Version: 1.3
✓ Can’t take a pictureEvery time that I try to take a picture of the text I’m trying to translate an advertisement pops up asking me if I want to upgrade to premium. I need to translate the text for a school project, but I am unable to because of the add. If you are reading this and you are considering buying it, don’t the app is frustrating and a complete waist of time..Version: 1.3
✓ In App PurchasesGreat Concept, Stupid Prices. I tested it out like 5 times and then when I try it, it keeps popping up saying ‘BUY THIS’ and it’s so annoying, now I can’t use the app. Perhaps instead of having in app purchases, why not just have the app cost the amount of money anyway, rather than saying “It’s free” and then having someone then pay for it..Version: 1.3
✓ Will not workIt worked one time and I bought the premium version and now will not translate anything and on the off chance it recognizes the language it makes no sense. Buyer beware!!.Version: 1.4.2
✓ RubbishDon’t down load it, will only tell you what things are in Spanish. Going to uninstall immediately. Waste of time and effort..Version: 1.3
✓ DisappointedDid not tell u it was not free ... very hard to cancel ... do not recommend..Version: 1.4
✓ Won’t read ChineseTried multiple times with apple to read some Chinese script and it could not find it. Tried enough times the app wouldn’t let me try anymore without purchasing an account. Google translate worked much better..Version: 1.1
✓ AwfulThis app only allows you to translate 10 times and then you have to buy premium which is an expensive 8.99.Version: 1.4.2
✓ Useless, don't botherNot worth the money. Only works with black printed text on white background. Anything else results in Text Not Found. Totally useless in real life, there are much better apps in the store..Version: 1.4
✓ Not worth the moneyI hate how you can only translate a few pictures before you need to pay for it. I don’t mind the ads but really? I’m 14 and my parents won’t let me pay to get unlimited access to picture translating so this is basically useless after a little while..Version: 1.4.1
✓ Bad!Trash, won’t let you use it without buying..Version: 1.4
✓ Doesn’t even workI go to translate Spanish and it translates words wrong or it doesn’t even translate them. Sometimes when it highlights words it recognizes it completely ignores the word..Version: 1.3
✓ OkayIt's not what expected but it does the job.Version: 1.0
✓ Unhelpful and I can’t unsubscribeI’ve been using it a little bit and it doesn’t ever seem to translate the things I need. I got tricked into the free trial and now can’t unsubscribe. Note to developer: please help me unsubscribe..Version: 1.3
✓ Rubish !!Only 3 days free and dont understand a word of english of the translator !!! No way I will pay for this.Version: 1.3
✓ Rubbish!Tried this to translate Japanese to English. It knew about one block of text out of around 20 different sentences. Waste of time..Version: 1.3
✓ You can’t cancel subscription!When you first log in and try the three day free trial, they say you can cancel it in the settings. You can’t. I emailed support and am waiting for a reply. That is total BS. Don’t use this unless you want to be lied to..Version: 1.4
✓ I Don’t Need PremiumI keep trying to take a picture but then all of a sudden there’s this premium content screen please remove it please just please remove that bug I’m not sure if it’s a bug or you’re just trying to troll me.Version: 1.4.2
✓ OkThis app may look good but it works for 5 min then non-stop adds.Version: 1.3
✓ Bit badI think that they should use an ad system rather than shove the premium down your throat. Sure it works but all it is is slightly more convenient google translate and it is not worth the amount of money they are selling it for. If they had ads every so often and had an ad free option I would give it a five star rating but it lets you take a few pictures then no more. Very disspointing!.Version: 1.4.2
✓ BadBad, if I want to pay I would’ve buy the full version, why do I need to pay for the free version. After 3 bad translations with limited boarder that cuts off all sides, I can not continue until I buy. There is no limited functionality, you cannot continue to use until you pay. I’ve read other reviews and saw people with same problem. Waste of hard drive and time. There are better product out there..Version: 1.1
✓ Doesn’t workCan’t get it to work, while trailing to many ads. Can’t get a few try’s in to see if it really does work very frustrating. I would buy the full version if I could trail for say a day with out being locked out every minute. Will look elsewhere..Version: 1.4.1
✓ TerribleNot accurate No option to cancel trial Very expensive Very bad translation I do not recommend it at all.Version: 1.4
✓ Didn’t workI took this to japan and it didn’t work once.Version: 1.4
✓ Very badI know a bit of french but I can tell you that glacier is NOT old dirty pizza.Version: 1.4.1
✓ No not get this appI hate this app. I did about 5 pictures then I had to pay. I would give it zero stars if I could..Version: 1.4.1
✓ It’s okIt’s fairly accurate but after you take a few pictures in a row, you can’t take anymore for a whole day. This is very inconvenient when I am trying to do my homework.Version: 1.4.2
✓ Didn’t translateTook the foto and it showed the text but no options to translate it at all do I have to pay and if so why not show the price to begin with??.Version: 1.4.1
✓ Why do i have to pay?It’s stupid to at i have to pay after a certain amount of photos, which, by the way, is not a large amount! i think i took less than 10 photos and i can’t take anymore of it’ll charge me! rubbish, works well at translating but not worth paying for. very disappointed..Version: 1.4.2
✓ Waste of timeThe concept of this app is so good and it works as described however, after 5 or so images you cannot translate anymore unless you pay for a subscription or use a three day free trial which automatically renews. Just not worth the hassle or money. Use a different app.Version: 1.3
✓ Small free trialI can only take two pics and it is sooo annoying and now I can’t do anything 😫😫😫😫😫😫😫😫🤣😫😫🤣😫😫🤣🤣😫😫😵😫😫😵😫😞😞😞😒😒😒😒😒😒😒😒😒🙁🙁😒🙁🙁🙁😏😏😕😕😕😕😕😕😕😕😟😟😟😟😟😖😖😖😫😩😫😩.Version: 1.4.2
✓ Billing when I never installedI would like to think this app is a scam. They have been billing me £8.99 quarterly for the past 2 years and I check my bank statement only today to realise someone has been taking money out for providing me a service that I never subscribed for or installed on my phone. Be careful! Apple being the master thief, only unsubscribed and gave me a refund for this one recent billing. Asked them to check activity on the app but “their system does allow them to refund the months and years of money I have been getting billed for” I can’t believe I’m so stupid I didn’t catch the scammers and the thieves before! Almost £100 taken out of my bank for no blimey reason. I’m so annoyed, absolutely ridiculous!.Version: 1.4.2
✓ Do not recommendThis app is good only if you want to spend money, after a few times using it, it won’t let me continue using it free with ads. It will just continuously tell you to buy the subscription..Version: 1.0
✓ TrashI can’t use it now. You have to pay to use the app after a certain period of time. I hate apps that waste my time. This is one of those apps. Don’t waste yours either.Version: 1.4
✓ Doesn’t work for ArabicI’ve only tried translating with Arabic. Even with the English writing next to it and knowing the real meaning, the app translated something else..Version: 1.4.1
✓ Okay goodIt’s amazing but after 5 minutes or so you have to pay for a month or a year and it’s quite expensive! So I wouldn’t recommend it if you don’t like paying for it... I deleted it because i didn’t want to pay.Version: 1.4.2
✓ Not for me.I use the trial version and I’m not going to purchase it. I tried both text and picture. Translating text completely failed. It is trying to translate word by word not translate to make a sentence correctly but very ridiculous. On top of that when it can’t translate a word ,uses the same word as in original text. Translating the picture is working during my test so far except some issues. If you take pictures of of frame with a picture in it, it translate the frame and not the picture in the frame. Anyway paying a monthly or yearly fee not worth it for me..Version: 1.3
✓ Slow and, at times, inaccurateWas a good app to use but now very slow and not as accurate as it used to be..Version: 1.4.2
✓ Delete snap and chatI tried snap and chat once then next thing you know I was being charged for it. I deleted the app right away on my phone but little did I knew it was still in there I have no idea how to get out of it it was supposed to be free to my knowledge 😡😡.Version: 1.4
✓ TranslationApp is very good and works how it should however trying to cancel the subscription is very confusing and not clear at all!.Version: 1.4
✓ Badly madeI don’t think Japanese is the best thing for this app, I tried to translate, wont work. You have to fit the text in it’s so annoying screw this app.Version: 1.4
✓ App doesn’t recognize a lot of thingsPointless.Version: 1.4
✓ 🙁I didn’t know what language was on package. Apparently the app didn’t either. Then it only gave me less than a dozen try’s.Version: 1.3
✓ Am i Dumb or whatOkay im so lost every-time i open the app i try to take a picture to translate but it keeps opening up this ad that says “download premium?!” Just let me read.Version: 1.1
✓ Poor AppThis app is rubbish, it doesn’t work and only wants you to upgrade and pay😤.Version: 1.4
✓ Awful customer appealLimit for translations whilst giving you enough ads to make a down payment on a house.Version: 1.4
✓ I travel all over the worldI travel all over the world… I am constantly looking for a translator app that fits best to countries and situations I’m in. Not every app does - not a big deal - I don’t expect that. I work with what is best for the situation I am in. I also alway test the app out before travel so there will be no surprises and delays when I am in country. I downloaded the free trial and within 10 minutes I am now deleting it and canceling my trial. I tried various languages from Hebrew to English, Russian to English, Spanish to English, French to Hebrew, etc. it did not pick up any text. Not. One. Text. I attempted it in various lighting situations and with both flat surfaces and curved (such as a bottle) - no text was found in any of my trials. This is the first time with the various apps I’ve tried regarding translation that has been such a failure right out of the box… As I said, it’s disappointing because the idea is amazing… But, I cannot recommend this app..Version: 1.4
✓ Caveat emptor (buyer beware)Your free sub turns into an expensive 3 monthly recurring subscription even if never used and uninstalled, it seems. I hope I get my money back. Dodgy business model. You have been warned..Version: 1.4
✓ Shady appMakes you sign up for a free trial and charges you after 3 days watch it! Shady.Version: 1.4
✓ Free trialIf you do not want to pay for a subscription I would recommend against this entirely you have only twenty four hours to end your free trial and they make it as hard as possible to end it..Version: 1.3
✓ I have removed this app, still charged my renew feeBad.Version: 1.3
✓ Never got it to work even onceWe downloaded this app while we were visiting the Czech Republic. We tried several times, holding it steady selecting small signs and large, and never got it to work even once. What a waste of a download..Version: 1.3
✓ I’m using google translate moreI find google is more effective and it’s free. Should have saved my money.Version: 1.4.1
✓ Trying to cancel will give you a headacheDownload the free trial which automatically renews and bills your credit card three days after the trial ends… But you must cancel within 24 hours of the third day or you’ll still be charged....so you really don’t get three free days......Now comes the fun part. It would be simple if with in the app there was a button you could push to cancel but oh no you need to have a understanding of where your subscription sits deep within the iTunes library buried away like king Tutts fortunes . God forbid they would make it easy to cancel. Be prepared to waste at least 30 minutes trying to figure it out, I’m certain some people get frustrated and forget about it and they end up being charged. Now the actual app… I tried it numerous times on one article but it could not translate based on the spacing of the article. I gave up trying and that’s when trying to cancel cost me 30 minutes of mental anguish. Run when you see this app!!.Version: 1.4
✓ LiesDoesn’t work with text going up and down. And the instructions to cancel subscriptions are wrong. 4 hours later and I still haven’t figured out a way to cancel it. Guess they will just give me an auto mated response to visit their support page, which says the same thing. There is no settings to cancel subscriptions in ITunes for apps, and in the actual settings for iTunes and App Store there are only options for auto downloading things. I suggest not getting this app. Finally figured it out. For those of you who need to cancel the subscription, then you should have gotten an email, from there you can click on “review your subscription.” It takes you to the normal APP STORE app. Yeah, give out false info and make you go through hoops just to get people’s money. Good job..Version: 1.3
✓ TerribleImagine having to pay just to translate something What a terrible app this is!! 😡😡😡.Version: 1.4.2
✓ LimitedIt’s ok but it doesn’t pick up all the tine and only lets you take a couple of pictures before asking you to pay so good but not for free.Version: 1.4.1
✓ TeteLike app to many ads.Version: 1.3
✓ Do not download itDo not download it. 1 day after you download a subscription without asking you start and pay. If I do not want to use it, I have a 3 month subscription fee...Version: 1.0
✓ Total BS!!!Does not work, but you know what works, their advertising and getting you to pay monthly some fees you don’t even have a clue of! Don’t download this app unless you want to be charged for some spam..Version: 1.3
✓ Bad At Some LanguagesThis app works okay for common languages (Spanish, French, etc.) but is absolutely horrible for other languages. This includes Russian Dutch and Korean..Version: 1.4
✓ Novelty appThought I had the correct translation for chinese to English , until I double checked on google translate and the chinese letters are completely different to the translation given to me..Version: 1.4
✓ Not free - they charge you after you installBeware of this This subscription model they say free, but instantly sign you up to a subscription. I thought I was using a free app!!!!!.Version: 1.4
✓ Horrible appDelete my account as I’m not paying you for this as it is not functional..Version: 1.4
✓ Not accurateWhen I tried to translate something from German to English it was completely wrong and I know this for a fact because I speed bits of German and the bits I knew were totally working this app was talking about sleeping???? No one mensions anything about sleeping????!!!!!!!.Version: 1.4.2
✓ “Free” trialNot really a free trial if you charge to start a subscription that starts in the future and there’s no way in the app to cancel and delete. Tried it on one Chinese sign, did not find text. Did get a response “The application does not initiate a payment unless you subscribe for Premium. If you had a free trial and haven’t canceled it, the account should have been charged only after the end of the trial period and then automatically according to the duration of your subscription plan. You can always cancel it through your device Settings - iTunes & App Store - Apple ID - View Apple ID - Subscriptions - Manage. Otherwise please contact Apple support directly.". This bull crap must cancel is ridiculous..Version: 1.4.1
✓ Don’t get it does not workWhen I downloaded it it would put everything wrong and it wouldn’t even get the whole picture it would miss a bunch of lines and I don’t recommend this app.Version: 1.4.2
✓ Great idea but isn’t working enoughThis is a great tool and works for normal prints. When I try to use it on boxes of items in a grocery store it doesn’t work. I don’t know if it’s the graphic fonts, the colours or glare from glossy surfaces. It would be better if the OCR could figure that out..Version: 1.1
✓ ScamDon’t waste your time scam.Version: 1.4.2
✓ Peter BarkleyTrialed the app which work quite well but difficult to unsubscribe..Version: 1.4
✓ Snap and can’t translateRequires internet to work and is useless in a foreign country it is very poor value and hard to opt out.Version: 1.4.1
✓ Upgrade catastropheIt won’t let me do it more than 5 times a day or else I have to pay for it to be upgraded..Version: 1.4.1
✓ Doesnt workEnough said.Version: 1.4.2
✓ Charged after CancellingEmailed the company and asked them to cancel my subscription yet I was still charged the monthly fee..Version: 1.4
✓ Free is so full of ads you can’t operateAds pop-up so often, it becomes useless. Because of that, I refuse to upgrade. When an ad pops up every time you try to take a picture, that’s excessive and it does render the free version useless. Why bother to offer it? Other “free” apps off limited capabilities, not the inability to use any capability. For that reason, I refuse to pay to get the full app. I’ll look elsewhere..Version: 1.3
✓ Not coolPopped on for the 3 day trail and it basically makes it all but impossible to cancel? Taking something like £9 out of you bank at a time. All but theft really so I’d like to cancel now please b4 any money goes out my bank.Version: 1.4
✓ Zero WorkI downloaded this app and excited to capture an Arabic document just a page to translate text content to English but no luck. The image stuck on the screen and you have to swipe it away to close the app and relaunched! Not nice. So as I am interested I tried another way how about saving the image first and upload in this app? So I did but the same nothing happens. A kind of annoying app that wastes your time. It forces you to upgrade but developers failed to realize that an upgrade from users can only happen if he/she is satisfied with the app works..Version: 1.3
✓ Impossible to useI used this app once ok..... but every time after that the app sent me straight to the ‘upgrade’ option, rendering the app unusable. A frustrating and annoying waste of time..Version: 1.4.1
🙂 Snap & Translate - Translator Positive Reviews
Snap & Translate - Translator works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Snap & Translate - Translator.
⛔ Snap & Translate - Translator Problems
