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Slots-Heart of Diamonds Casino App Complaints & User Negative Comments 2024
Slots-Heart of Diamonds Casino app received 60 complaints, negative comments and reviews by users. Have you ever had a bad experience using Slots-Heart of Diamonds Casino? Can you share your negative thoughts about slots-heart of diamonds casino?
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Slots-Heart of Diamonds Casino for Negative User Reviews
✓ Coins not added to balance on purchaseWas enjoying this , but purchased some coins and the app freezes and doesn’t add the coins to my balance. If I power off and try to re purchase it says already purchased - will be restored but freezes again and nothing gets added. Disappointing and paying for nothing. Not cool!.Version: 1.3.9
✓ TIME FOR YOUR RATINGAfter playing for a little bit it turns out that this slot game is only after money from you. It always pops up screens wanting money from you and the ads are always there ever time you try to do anything. The only time it wants a review is when it gives you a lucky spin that pays you something. But it never wants a review when it gives you spin after spin of not winning anything until all your money is gone and then it hits with buying more. So my review is play until your money is gone or you get tired of the adds for other slot games. I ran out of money first but the ads were getting to me so it wasn’t much longer of playing anyways..Version: 1.3.9
✓ Loved this game once, but not anymore.Seems I was winning well up until the last month. I decide to make a purchase to see if that would help. Complete losing streak, to basically take the money with little benefit. And for the free spin, not sure why the increments ate over 2.5. Been playing over a year, daily, not one time ever hit over 2.5. I give this app one more week, then I am deleting it. I sent this and all I got was sorry. Will delete the APP. Proved my theory again today. I had a fair amount of ‘dollars’ made a purchase, and then worthless winning that took all away. Proves that all they want is your money, and not for you to enjoy the game..Version: 1.4.1
✓ Waist of timeThe whole idea of so-called free games is to force you to buy coins. You keep buying and whatever coins you get will end you up to buy more. So keep paying to entertain yourself. Never will play this game and advise you all to stay away of it. Spinner more than two hundred times and not a single bonus. All the games programmed to dry your pocket. This is in free games like this, image yourself playing in real machine in casino. As longs there are idiots casinos will get richer and richer. So you fool keep going in casinos and spend your hardworking there. Each machine is programmed to get five thousands bucks every twenty four hours. God lunch and when you will win post your videos in ytube to cheat other peoples.Version: 1.3.9
✓ Site keeps crashingThe slots are great but i don’t get a chance to play for long before the site crashes and the amount of times it happens when i have free spins is very different disappointing and so it is hard to rate your site as high as i would like to. This is the only site that does it can you help me please.Version: 1.3.0
✓ HorribleSpent $16 for 200,000,000 and nothing. I had this app for a really longtime taking up space. I decided to play it again just because. 1 star is accurate. Due to the ads blocking almost everything. The graphics in 2020 are really outdated compared to the rest. Throughout the years you spend more time losing then winning. How about just breaking even. Getting a bonus is like pulling teeth andue to the programming I notice it you play a new slot your likely to hit free spins and bonuses one time and then your done. Don’t even think about having a favorite slot. Please mix up the win loss ratio better in the program to keep the customers interested other then charging large prices for small gain in a high loosing ratio..Version: 1.4.1
✓ AmbleToo many glitches while trying to get free coins.Version: 1.1.5
✓ Didn’t get the pay out!After getting free spins and winning $615 million, it didn’t add to my bank!!! Just wondering if anyone else has had this problem? And I took a screenshot!!!.Version: 1.1.9
✓ SoundsApp plays music and loud sounds when started each day Setting shut off for noise and music Today even with phone in silent mode music still played Not worth it!!.Version: 1.5.1
✓ GameLot of fun. But to many advertising.Version: 1.4.4
✓ SlotsAnnoying going through all the ads so that I can play.Version: 1.5.1
✓ Poor features.The max bet button is right beside the spin button so you can be playing quite happily then you are out of credits because you must have accidentally touched that button!!!! Not good not sure whether that's a deliberate ploy to get you to spend more money but it's not good and spoils the game completely... No star rating from me until improvements are made that is if I continue playing this game!!!.Version: 1.1.1
✓ Great Themes to choose fromFantastic game! The only problem is that most of the pop ups cause my 3rd generation iPad to freeze. As a result, I never get to the 2nd free spin because the mega win or big win on the first spin crashes the program. I also never get to use my free respin as the program crashes before my "collect" screen. This means I can never buy coins as this would be a great waste. Sure wish this was not the case..Version: 1.3.7
✓ QuestI’ve played the Quest game for many days in a row and even though I’ve gotten over a $7B win several times during that period, it’s never been enough to constitute a “big” win so as to advance to the next challenge. Not one bit fun to play anymore so when I get low on funds I’ll be deleting all your games Same thing over & over. You meet all the challenges except the final one where you need to win many billions in free spin, however when you get close, you never, ever seem to get free spins again to complete the game! I’ve played over and over and over for over a week at 83% of reaching the goal and quite frankly, I’m totally fed up. Will not be playing your game any longer...you don’t play fair!.Version: 1.3.9
✓ Impossible to winI love playing your games but there is NO way to win at this!! I will focus on Big Cherry (but they are pretty much all as bad) I wrote to you earlier to complain that I purchased over $900,000,000 worth of credits. (You did not reply) It was totally not worth it. In the matter of a short period of time I bet $400,000,000 and did not get one bonus!! These are the problems with Big Cherry. Besides not having enough bonuses, when you actually get a bonus you VERY rarely get more than eight cherries. As for the diamonds that trigger a bonus-NEVER did I get more than three diamonds and I am talking tens of thousands of hands!! So obviously there is a huge problem or this game is totally fixed. In closing I feel badly I can’t continue to play this but never getting ahead in not conducive to having fun playing!!.Version: 1.1.6
✓ NothingnessSpin after spin of nothingness. Some of the games are visually fun but very very stingy with bonuses which is the only way you can play because most of the hits don’t even cover original bet. Not much difference than the rest of the games available. I’m sure not going to pay for coins to play when you have to spin 150 times before you hit something and when you do hit it eats it right back up. You can’t sustain. I’d rather go to a real casino. At least you get entertainment and drinks there.Version: 1.0.5
✓ Do not play this gameGame is set up so you can’t win....you will have to keep purchasing, been playing the same game now every day for 2 weeks with only my free daily chips yet still haven’t had any free spins or a bonus game, download it and you will soon be deleting it.Version: 1.2.7
✓ Great games, low pay outsI like this app because you are able to play and experience different games to decide if you like them or not. The things I don’t like is the machines do not payout very much. I am currently playing the quest and I’m on the last game wolf moon. It has taken well over 300 Million coins and I still have not completed the task, all to just win 8 million, very frustrating. I’m glad I didn’t pay for the coins because they don’t last very long..Version: 1.1.9
✓ SucksVery poor site.Version: 1.4.1
✓ Not impressedSeems like if you win too much you can’t go any further till you buy something. Not interested. As much as I would like to continue my journey the program will not even let me lose money. Can’t do anything till I buy something. Will be deleting from my device. Thanks been a lot of fun but it is over..Version: 1.1.6
✓ ReviewWhy you get free spins and they finish the game logs out and goes back to the home screen ..Version: 1.3.7
✓ Money grabbersLet’s you win loads on day one so it’s loads of fun!!! Then constantly pops up for micro transactions and if you don’t buy you just loose all your chips so it pops up again asking for your money. 300million spun on one game didn’t even get a feature.Version: 1.3.9
✓ Very suspect.I’ve restarted from scratch maybe 10 times already, and each time it’s the same... you’re extremely lucky for maybe the first hour or two at most, winning almost a billion coins, then all of a sudden all the slots tighten up and you can’t get any bonuses, scatters, or even a decent win higher than your original bet amount. Extreme baiting going on here. Very difficult to find an honest slot app that isn’t rigged..Version: 1.1.5
✓ AdsToo many, they are so annoying and spoil the games..Version: 1.3.7
✓ Enjoying it but why reduce the daily bonus?I have been playing this for months and for some reason they reversed the dollar amount and multiple in the daily bonus. This effectively lowers your bonus amount under most circumstances since the maximum amount is now 3 million instead of 5... Update: I really liked this game until I upgraded to an iPhone XS Max last week and now it won’t even load correctly. It starts to open then just gets stuck on a black screen. I emailed support with no response..Version: 1.3.7
✓ Fun game, but rarely winI love playing hearts of diamonds, but you rarely win, so you can’t play long. Also I have all these jewels that you get each day with your daily spin, but there isn’t anything to do with them, they don’t buy anything nor can you use them for anything. They are pretty useless. Also the daily spins don’t give you much. The top amount is about $20,000, which is a couple of spins. But they have now changed the daily spin bonus so you are lucky to get $10,000. It’s usually 6,000..Version: 1.3.0
✓ So many games, so few allowed to play!While some of the games are ok to play and actually do win, you are allowed to only play a small fraction of them. You will get bored with the choices quickly and if it wasn’t for the higher frequency of wins compared to most of the other casino games out there, this site would only get 1 or 2 stars. Some of the games look very cartoonish but work okay..Version: 1.0.8
✓ Heart of diamondsExtremely fun.Version: 1.4.1
✓ ComplaintI gave you one star because you stole from me 6 billion points by tricking me. I was playing 3 million points a spins when you offered me to buy some points which I declined, when I went back to continue playing I spinned twice when I realized that you guys changed my bet to 3 billion a spin. To show a good faith you should return my 6 billion points. A week later I am still waiting for your response. It’s been more then two months and no answer yet I guess you you don’t care public complain you deserve a zero star i was too generous to give one star. Few months passed and I am still waiting for my refund points. Shame shame shame..Version: 1.4.2
✓ Not enough winsI think when people are paying money to play this game considering they’re not getting any money back for it that you could possibly have more wins it’s a pretty poor game actually so I’m going to delete it from my phone so if anybody reads this review believe me I’ve spent just over $300 playing this game and out of that I have had not many wins at all one very unhappy customer 😡😡😡😡.Version: 1.1.5
✓ RateI have lost coins when I won them on the scatter 👎 not happy 😠.Version: 1.4.1
✓ Shocking????I have downloaded your app so many times! Mail doesn't open, challenges doesn't open? Freezes if you have big win? Put $$$ in they disappeared with new download? Certainly something wrong with your site? It has just frozen again when I tried to contact you? So disappointing, I have played your games a few years back, site was Nothing like this? Please rectify your app, something is very wrong? No way to contact you, have tried through fb messenger, no answer??.Version: 1.3.9
✓ GameI enjoy playing the slots. But i am unable to collect my tournament rewards and mail. When I win a large amount the game shuts down. I get my winnings but this is getting annoying. I received an email from you to contact you but I'm unable to get the menu to open. I can play the games and collect my daily bonus. The stores also pop up. There is no response when I hit the tabs for the menu, tournament rewards piggy bank and the rest. And every big win closes the game. Thanks.Version: 1.3.7
✓ Issues with questThis game could have easily gotten a 5 star rating had it not been for the fact that the “my first journey “ has a glitch that would not allow me or my wife to get past “Cherry Riches”. There is no way to achieve the “Big Win”. I used over 430,000,000 coins and hit big many times and never achieved the “Big Win” to complete that section of the journey. I tried the contact us tab and it tells me I do not have email set up but cannot find where to do that. Please fix this glitch. I will not be purchasing anymore coins just to blow them all on a task that literally cannot be completed..Version: 1.3.0
✓ Not badSimilar to others but fun to pass some time.Version: 1.3.0
✓ A complete rip offI really like the actual games and would love to keep playing them BUT they are a rip off. The more you buy the less you win. I just spent over $200 and have no playing money left to show for it. Didn’t win free spins or feature in 100’s of spins. I’m better off taking my money and playing the real pokies where I’ve at least got a chance of winning real money back. Will be deleting this game as soon as I spend the last little bit I have left..Version: 1.0.6
✓ Great Game Became DisappointmentI have been playing Magic Halloween since before Halloween. It is the most entertaining slot that you have and has the best graphics. And it is very exciting to play. I have tried most of the other lots. They are all very basic, dull with below average graphics. Not exciting at all. So I have basically played Magic Halloween as my only slot. I am now on Level 129 playing only that slot. This morning I go to the site to get my morning slot fix. And what has happened? Magic Halloween is gone and has been locked at Level 280. Meaning that I can’t play the slot I have been playing for the past six weeks which is the only slot worth playing. You have basically run me off from the site by this move which I don’t understand at all. Why would you take the best slot you have and then lock at at the highest level that you offer? Crazy.....I’m done!.Version: 1.2.8
✓ Locking upSlot keeps locking up. I can't clear money offers, so I am an able to play. I cannot get hourly bonuses, in some slots , the free spin screen locks and when I restart game, free spin feature is gone. This was my favorite slot game until all this started after I down loaded an update. I deleted app and reloaded hoping this would solve the problem, but game reloads from the cloud, so I was right back where I started. I waited until another update was available hoping that would solve the problem. It did not. Sometimes when I try to start game I will get lobby and if I select a slot very quickly I am able to get in. The problem is, I cannot slide choices to get to games I prefer to play, so I have to play one of the first three slots on the screen. I am at the point where I am ready to delete app again and just download some other slot app. That means I lose all the money I have accrued. I feel cheated and frustrated. Can anything be done to remedy this?.Version: 1.3.6
✓ Good for a whileGood selection of games but watch or you could go from billions of coins to nil very easily. Oh and I have never bought coins (ever).Version: 1.2.1
✓ Need mor big winsGet a big win now u c it now u don’t hook us up.Version: 1.3.7
✓ Where are the free spinsAfter 450 spins you don’t get free spins it shows that the game doesn’t pay.Version: 1.4.9
✓ Starts out fun, then fizzles. Becomes very routine.Starting out you see “scatters” and bonus spins. Once you win, or move up in bets, those bonus items all but disappear! I won’t mind the number of bonus opportunities going done, if the payoff was better. Game encourages to keep accumulating bonus spins, etc, and then when you get one you realize you spent 12 million to win a 6million bonus. I lost 400million Plus to virtually nothing without any significant wins or bonus opportunities. These are when games get boring! I’ve found staying below 300,000 bets is the most productive, but you have to decide for yourself!.Version: 1.1.0
✓ Not badNice hourly bonuses but u usually run out of a billion coins faster than anything. Also sad that I can wager huge amounts and get a bonus of maybe twice ur bet..Version: 1.4.2
✓ You do not like giving you prefer to takeYou take more than you give, get sick of adds and wanting me to buy ?.Version: 1.2.4
✓ LoadWon’t load..Version: 1.5.1
✓ Good funI started with wins obout every 5-10 pushes but the more I played the less often I had a win now I’ve just played for an hour without a win so I am not impressed. Maybe if you improved your win rate the game would be more user friendly. Because of this I have rated you at one out of five stars..Version: 1.5.1
✓ Poor customer serviceProblem with ads freezing resulting in loss of bonus games and coins - really irritating ..Version: 1.5.1
✓ Game ErrorsThere has been a few times that I have won free spins or the bonus rounds and because of a glitch the game flicks off to the logo page, I find that every time it turns off(the app that is) I lose my free spins and bonus games, Hearts of Vegas had this same problem but they recognise the fault and try to set it back to the free games so we could play on as if the glitch never happened I like playing your games but I won't buy coins from you because of this issue if this issue is resolved then I would gladly buy coins from your game..Version: 1.1.1
✓ Hearts of DiamondsI enjoy some of the games but swing forever for the free credits and the spins are really pitifully..Version: 1.1.5
✓ Not overly impressedGames fun but extremely difficult to get the free plays…spinning over 300 times, using millions, to get the free plays that don’t pay out much….Version: 1.5.1
✓ Ok. To start.First off, the games are knock offs. Close enough to the actual games, but not quite. Still fun though... until... I reached level 50ish. I had over a Billion. Yes a Billion. With a B. And literally won nothing. I think I won more than my bet bet maybe 10 times. All the way down to 9 million when I decided that was enough. They will however put ads in your face and offer to sell you more “tokens”. But if I lost on a billion, do you think I’d buy more, or just delete the game and look for something different? I understand it’s a casino style game, but dang..Version: 1.1.5
✓ Greedy and too many adsIt’s no fun when you keep getting ads ads and more ads. Decide if you want to make a nice app for people or just want to make users angry and irritated lol..Version: 1.4.1
✓ ReviewI love the games especially the Cherry game. However, a countless number of times when I win big the games crash. As an aged pensioner I cannot afford to buy coins. I have noticed that when your money starts to build up the free spins are fewer. I figure that's it's because I am not spending real cash to buy play money. Once again I just won millions and the game crashed. The caveman’s game is a shocker..Version: 1.3.7
✓ Poor payoutsThis is the second time I have downloaded this game, mainly because it had been so long I forgot why I got rid of it, and I’m disappointed again. The payouts are horrible. You get little to no daily bonus money and then get to spin 4-5 times on a slot and you’re out of money. Sorry to disappoint but I will not be spending real money on your under achieving app. If you are looking for a fun and entertaining app look else where. If you are looking for an app that leaves you disappointed and underwhelmed then look no further..Version: 1.2.8
✓ Fun but Rip-OffDO NOT WASTE YOUR MONEY AND TIME ON THIS APP1111 The slots are fun but the wins come very few and far between. I purchased coins to build a bank to play with and in a matter of two or three days I lost nearly all of my coins. This is based on bettering a low amount consistently. At one point I lost 70 spins out of 100 and when I did win it wasn’t covering my bet. The bonus spins do not payout as well. On multiple occasions when I was fortunate to earn the spins, I won either nothing or my bet after 5 and sometimes even 8 free spins. It seems that this app of slots merely wants you to continue buying coins, without offering any significant returns on wins..Version: 1.2.8
✓ Rate this poky game.Good for freebie. Could be a lot better eg free coin wheel since I’ve started playing this game has never gone over 3.5 but always starts on 10. Adds stuff up by freezing the app. Close then reopen to get it working again. Other than a few more quirks lts still fun to play. Not a single peep out of the developers either. The updates did nothing to alleviate these quirks..Version: 1.4.1
✓ No funThought this a great game but as soon as I spent money just lost it all, this makes me angry so I just delete the game..Version: 1.1.1
✓ Great until now freezing on Rhinomanio advertThe game was great but now every time I try to download a new theme it pops up with watch the bonus video, that is not a problem until when trying to press not now nothing happens. I cannot get off the advert. Then the strange thing is when I close the app and restart it the first thing it shows me is the Rhinomania advert strangely if I press the buy button it activates but if I touch the X or anything it does not change anything on the screen. The game was absolutely fine before. This problem happens even after reinstalling..Version: 1.3.5
✓ FunGood game.Version: 1.0.1
✓ You gotta be kiddingWhy don’t you at least be FAIR about the number of winning spins verses the non winning spins. If you are a get rich scheme say so, don’t beg folks to down load your unfair games. When you download a set of slots you expect at least A FAIR CHANCE!! On another day, I spin one dozen times waging much more than the entry level and not a single time did I come close to an award as much as my wager. Actually the two wins I did get was less than my wager IF YOU WERE TO COMBINE THEM!! Maybe, you should be reported for false advertisement since your ad at the time of download led me to believe you were, AT LEAST FAIR!! Boy, was I misled..Version: 1.0.7
🙂 Slots-Heart of Diamonds Casino Positive Reviews
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