T-Mobile Scam Shield App SupportT-Mobile

T-Mobile Scam Shield App Support

4.71326 star

Total 88,780 Ratings

Description of T-Mobile Scam Shield

Scam Shield gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.
- What is Scam Shield? -
Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.
Americans deal with billions of scam and robocalls every year. Our Scam ID and Scam Block technologies help identify and stop them before they ever reach your phone.
Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included, enable it.
- Included features -
• Scam Block – Our network will automatically block calls from likely scammers, when you turn it on, helping to keep them off your phone entirely.
• Scam Reporting – Help identify suspicious callers or fraudsters and prevent their calls from being received by you—or others—in the future.
• Caller ID – See who’s calling before you answer.
• Favorites – Calls from numbers marked as favorites will always be allowed through our network.
- Premium features -
• Personal Number Blocking – Block specific numbers and contacts as soon as they hit the T-Mobile network.
• Category Manager – Tired of telemarketers? Or survey calls? We’ll identify and block call types you don’t want to see anymore.
• Reverse Number Lookup – Not sure who a number belongs to? We’ll do a reverse phone number lookup and show you anything we can about who is calling.
• Voicemail to Text - Get text messages containing readouts of blocked calls that were sent to voicemail.
Qualifying service & capable device required. Turning on Scam Block might block calls you want; disable any time.
For help and support, please contact [email protected]

T-Mobile Scam Shield App User Reviews

What do you think about T-Mobile Scam Shield app? Ask the appsupports.co community a question about T-Mobile Scam Shield!

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T-Mobile Scam Shield Pros

Does what it saysI always figured the spam people create companies to block their own calls so they can get free money but this actually eliminated 90% of the spam and scams I got. Sadly with my work I had to stop using this since I work at a call center, and I noticed a HUGE difference. I used to get at least 5-10 spam calls a day and it only became one or two. However once I had to stop using this app the calls came piling in again. Definitely works!.TrurevuwsVersion: 2.6

Really good at Call BlockingI’m coming from AT&T whose call blocking app really didn’t do much. This app has been amazing so far and has blocked so many calls. The only thing is that I wish they put descriptions for the call block types because sometimes I miss calls that shouldn’t be blocked. For example my pharmacy called and it blocked them. I’m really enjoying the app and it works well. I just need to figure out how to get it to stop blocking certain calls..DakotaJDVersion: 1.7

T-Mobile Scam Shield Cons

Not the most effective appI previously had Robokill which worked well -until T-Mobile became my provider. I had issues with phone calls going straight to voicemail to previous provider’s system and was told by T-Mobile to delete Robokill to prevent this. Robokill is very effective for half the price of T-Mobile’s premium service, thus I won’t purchase at $48! The free t-mobile does very little as a “spam only” blocking service. I get a ton of telemarking & other types of calls which are not blocked. Cut the price of premium to be competitive and I would most likely give it a try..CBDB77Version: 2.5

Just got T MobileThis is what you call working? Another carrier’s free app has you beat. The only free feature is the “known” scam block based on if the same number calls repeatedly. Did the app actually upload my contact list? I have no idea of knowing. Nowhere in the help or settings does it say these services are only available to customers who pay an additional fee. All options are blocked and inaccessible. In fact the app needed to be removed mid attempt to add names to the allow list and reinstalled for them to show up. I cannot add more than four names to the allow list. I cannot block anyone who calls before or after they call. Emailed support and received no reply. With a competitor half of my calls were blocked as I could select to only allow callers in my phone contact list..XotomiVersion: 2.6

Is T-Mobile Scam Shield legit?

Yes. T-Mobile Scam Shield is 100% legit to us. This conclusion was arrived at by running over 88,780 T-Mobile Scam Shield user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for T-Mobile Scam Shield is 93.3/100.

Is T-Mobile Scam Shield safe?

Yes. T-Mobile Scam Shield is quiet safe to use. This is based on our NLP analysis of over 88,780 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for T-Mobile Scam Shield is 93.8/100.

T-Mobile Scam Shield Screenshots

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Product details of T-Mobile Scam Shield

App Name:
T-Mobile Scam Shield
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
App Size:
64.03 MB
Bundle Id:
Relase Date:
17 November 2018, Saturday
Last Update:
17 March 2021, Wednesday - 00:11
IOS 10.0 or later

T-Mobile Scam Shield 2.7 Update Note
✱ Version History

The following changes have been made to the Scam Shield app: Improvements --Several updates were made to enhance app accessibility..