T-Mobile Internet App SupportT-Mobile

T-Mobile Internet App Support

3.92332 star

Total 13,159 Ratings

What is T-Mobile Internet? Description of T-Mobile Internet

Set up your T-Mobile Internet service in just 15 minutes with the T-Mobile Internet app.

Once you’re up and running, the app is all you need to take control of your internet experience.

Find the strongest signal
Use the app’s interactive placement assistant to find the sweet spot for your T-Mobile 5G Gateway.

Manage your connected devices
Monitor and remove unrecognized devices for even more control of your network.

Update your password
Change the name and password of your network with ease for more personalization and control.

Schedule screen-time
Set screen-time limits for the non-stop scrollers and bedtime rule breakers in your family.

Getting started is easy, just download the T-Mobile Internet app today and enjoy high-speed internet on
your terms.

Note: To use this app you must be a current T-Mobile Internet customer.

T-Mobile Internet App User Reviews

What do you think about T-Mobile Internet app? Ask the appsupports.co community a question about T-Mobile Internet!

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T-Mobile Internet Pros

Best I’ve ever hadIn my second month of t-mobile internet. I live out in the country and internet has always been a problem I have tried 3 different services in the past 20 years . I decided to try t-mobile because it was half the price that I was paying for DSL. I am so happy!! It is twice as fast as the service I had. I stream 2 tvs at once and 2 or more cell phones without interruptions. And when they say 50 dollars a month they mean it!! Not a penny more. No added fees of any kind. I also set it up in 10 minutes by myself. I’m definitely not a whiz when stuff gets technical. Highly recommended by myself and my family..Jim from Diamond OhioVersion: 2.90

Fine, until…I just got my modem and app today and it was fine until I moved it while the app was up on my phone and it broke the app on my phone I see the screen for a flash of a second but after, it’s gone forever stuck on loading. Wifi still works just can’t configure the vpn I was about to install with it. Edit- I guess I just needed to find a work around by : Disconnecting from wifi Turning t mobile app on Waiting for the screen to show “default “ information “Select log out/connect to existing” Found my way back to where you have the administrator password( on back of modem) and punched that in Reconnected to wifi Working fine and as intended. Pretty simple yet, I have the mind for trouble shooting, anyone else may find themselves just thinking they have to “deal with it” until they give t mobile a phone call..Another black manVersion: 2.10.0

✓   T-Mobile Internet Positive Reviews

T-Mobile Internet Cons

Unreliable App. Returning device to the store.I couldn’t even use the 5G gateway device because this app is terrible. First it couldn’t find my location saying “Sorry, that didn't work. We can't provide signal direction in all locations just yet, but we're working on it”. I don’t live in the mountains or a remote location, so that wasn’t a good sign to begin with. Then it wouldn’t accept the admin password that came written on the device, so I was forced to do a factory reset. After all of that, the app decided to give me more errors after prompting me to create my own admin password, continuously saying “Initial configuration failed.” I could not move beyond this point. I purchased this because it was free to take home and try it out, but it’s too much of a hassle to get this app to cooperate. Additionally I think any device that comes with a sticker suggesting that it’s going to work best near a window in the year 2022 is a red flag. Definitely returning this asap and deleting this app..NewerazyVersion: 2.7.0

Honest opinionI went with T-Mobile WiFi because it was cheaper than a lot of other providers. For the first few months everything ran smoothly. Now anytime I’m using a streaming service, every 5 minutes it’ll do that lag pause thing where it’s stopped. In order to fix it I have to go to the Home Screen reopen the app and then play it again. Mind you this is on my smart tv that is connected via Ethernet. All other devices have this issue. What I used to be able to do was go into the app and restart my gateway(which was many many times a day!) but now I can’t even do that because when I open the app it’s on a constant loading screen. At the time I restarted my phone reinstalled the app even closed all my apps out and jumped into airplane mode for a few minutes. I recently got a new phone redownloaded the app on my phone and same problems with the app. Quite honestly I’m ready to return this horrible device and cancel my service. Honestly should’ve kept Xfinity….Jojo.marie221Version: 2.10.0

✗   T-Mobile Internet Negative Reviews

Is T-Mobile Internet legit?

Yes. T-Mobile Internet is legit, but not 100% legit to us. This conclusion was arrived at by running over 13,159 T-Mobile Internet user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for T-Mobile Internet is 77.5/100.

Is T-Mobile Internet safe?

Yes. T-Mobile Internet is quiet safe to use. This is based on our NLP analysis of over 13,159 user reviews sourced from the IOS appstore and the appstore cumulative rating of 3.9/5. AppSupports Safety Score for T-Mobile Internet is 78.0/100.

Should I download T-Mobile Internet?

There have been no security reports that makes T-Mobile Internet a dangerous app to use on your smartphone right now.

T-Mobile Internet Screenshots

  • t-mobile internet iphone screenshot 1
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  • t-mobile internet iphone screenshot 4

Product details of T-Mobile Internet

App Name:
T-Mobile Internet
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Utilities, Productivity
EN ES   
App Size:
61.36 MB
Bundle Id:
Relase Date:
23 March 2019, Saturday
Last Update:
18 October 2022, Tuesday - 16:00
IOS 14.0 or later

T-Mobile Internet 2.10.0 Update Note
✱ Version History

Thank you for being a T-Mobile Internet customer! We are working to improve your app experience with every release. New • Hola! We now have Spanish support throughout the app • "How to access data usage" links in Support section Enhancements & Fix....

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