- 34.3LEGITIMACY SCORE
- 34.8SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
BSIMB PHOTO App Complaints & User Negative Comments 2024
BSIMB PHOTO app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using BSIMB PHOTO? Can you share your negative thoughts about bsimb photo?
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BSIMB PHOTO for Negative User Reviews
✓ I can’t even sign up!Entered my email about 30 times and can’t even sign up to find out if this works. Because this app has been a total fail I am returning the frame. How disappointing right before Christmas..Version: 1.0.18
✓ Clunky setup and useFor the price of this photo frame you should work on the device setup and email delivery. Ugh! This is like configuring Netware from 1995! For guests to your device they should hit the + next to bound devices, not my device. I think that’s because it’s not their actual device. Then they will show up as a user request on the photo frame. I have yet to get the email service to work, which is the thing that should be easiest. Admittedly I have not yet emailed tech-support, but I will do that now..Version: 1.0.31
✓ Hardware is great. APP needs some work.Change your iphone display to “light” mode or you cannot see your text entries. BSIMB: you need to fix this....Version: 1.0.18
✓ TerribleThis app is garbage. You can’t see the text you’re typing, the language is clunky, and you can only upload 9 pictures at a time. I wish you could also control the content of the frame and grant permissions remotely from the app. It’s sad because the frame itself is nice but the app makes it almost impossible to use!.Version: 1.0.18
✓ Text not visible in dark modeApp text does not properly invert color. Must disable dark mode to read text..Version: 1.0.18
✓ BSIMB app is not functionalI’ve had the Photo Frame device for about a year. The BSIMB App has always been glitchy and unstable but I’ve been able to get it to work eventually. Until today. Trying to upload a photo to the device is impossible. The app goes in nonsensical circles. I deleted the app twice and downloaded the latest version but it no longer works at all. Unable to download photos using this app. Is Apple at all involved in the process of detection and correcting faulty apps on the App Store? Also, I’ve sent this review several times and it doesn’t get published..Version: 1.0.31
✓ Absolutely disappointing!Doesn’t work on any of my families iPads. Not updated for over 9 months, And website is not available for customer service? We would not recommend any of there products due to not having any support after the sale..Version: 1.0.31
✓ Need helpCan’t get it to work. Won’t let me sign up. Can’t worry he frame without it. Frame will need to go back. So sad about it.Version: 1.0.18
✓ Just HorribleLike someone who has never dealt with humans wrote the app. ABSOLUTELY AWFUL. Impossible to set up... impossible to come back and upload. If this is an app? I am the late lamented Steve Jobs.... deleting app and throwing the frame away..Version: 1.0.21
✓ Complete garbage..The directions make absolutely no sense rendering the whole thing basically useless. Boxing it back up and returning it..Version: 1.0.31
✓ Poor GUIWhen using the app and your phone is set to dark mode, the app uses white text and it cannot be seen. Frustrating! When adding a device it asks for device name but won’t take it? Still cannot add my photo frame and can not locate any help..Version: 1.0.18
✓ Gets the job donePros: gets the job done, straightforward to use Con: app crashes constantly, is incredibly slow, and only lets you upload 9 pics at a time! Don’t know why people are complaining about the font...everything is easy and clear to read on my end..Version: 1.0.18
✓ HorribleI can see that the developer’s first language is not english and use of language to describe how to set up is confounding We succeded but our frustration level was high.Version: 1.0.31
✓ Terrible AppWhen trying to create an account and setting up a password continue to get a “Failed” message. The password criteria was being followed but continue to not be able to setup a password and no helpful prompts are provided - Garbage.Version: 1.1.8
✓ Photos will no longer transferThis frame has been difficult and buggy. First, I could only upload one or two photos at a time of the claimed 9. Now although it says “send success“ the pictures don’t appear. I’ve spent far too much time trying to figure this out!.Version: 1.0.31
✓ Text isn’t visibleLatest iPhone, updated iOS. The labels are white our extremely light grey, so I can’t read any of the text in this app. What’s that icon? Who knows—the label is not visible. Unusable..Version: 1.0.18
✓ Waste of MoneySoftware will not work, the help by email is in terrible English and did not help. Don’t bother.😢.Version: 1.0.21
✓ Can’t read textPlease fix the text color. Can’t see anything!!! Extremely frustrating app.Version: 1.0.18
✓ App cannot be used on iPadWhen the app loads on iPad the graphics do not all show in the small window on the iPad. The app graphics seem to map in iPhone resolution only , in portrait mode. They only show in portrait mode on the iPad so you have to rotate the iPad and then you cannot even see all the items that show on the app in the iPhone. Then even on iPhone. Once you add some pictures to the device, I cannot add any new pictures until I close and reopen the app. Other wise it just keeps showing the old pictures without any way to get past that point..Version: 1.0.31
✓ Great frame but bad app!!The worst part about this frame is the app that is associated with it..It is not user friendly and does NOT work well with a iPad..Version: 1.0.31
✓ Cannot read text in app.Other than that, photos were uploaded to frame..Version: 1.0.18
✓ HorribleNot intuitive at all. Am I supposed to add a device and then bind it? What the heck am I supposed to do. And of course it’s not finding the device and no help at all. Wish I had not bought the frame. My 80 year old mom could Never figure this out..Version: 1.0.18
✓ Easy but buggyVery easy to use. Home page has most of it's selections off screen and you cannot scroll to them on iPad. Screen to send photos shows the first 3 selected photos but very awkward to see and caption the rest..Version: 1.0.21
✓ BSIMB Software + Installation Hard to FollowFirst, do not try to get this up and running using an iPad. Gave up and switched to iPhone. Next, be careful you have the right frame ID. The correct frame ID is shown on the Settings page not the one in general instructions that initially appear on the screen. Nice frame, nice pictures. Not sure about security and privacy with installed software. Did not upgrade to higher software due to description of access to my contacts info etc. Biggest limit is only 9 photos at time can be loaded; also cannot show photos in random order. Have not tried to install photos by SD card vs. wirelessly. Wish I had tried to limit access just to installing photos by SD card..Version: 1.0.21
✓ No frame IDI connected to wifi and followed the directions and it still tells me the frame does not exist and won’t give me a frame ID. How do I fix the issue???.Version: 1.1.8
✓ Horrible AppGot the app. Every time I try to sign up, it always responds failed..Version: 1.1.8
✓ No text in dark modeNeed to fix dark mode. Currently text not visible if phone in dark mode..Version: 1.0.18
✓ Update brokeCan no longer send anything after your most recent update.Version: 1.0.21
✓ Horrible AppFont color (white) is unreadable on white background... multiple times to verify account has left user unable to access. And even if user is plugging in incorrect information, there is no way to check and see if it is... given the fact that the font and background are the same color..Version: 1.0.18
✓ App closes when uploadingAgree that hardware (frame) is good. App stinks. Shuts down while using-very frustrating. No way could anyone not tech savvy set this thing up. With multiple users (wife and I) am I making it my device or am I binding? Confusing and klunky..Version: 1.0.18
✓ Terrible productCould never get to work like advertised. Spent two days conversing with service department and they were responsive but were of no help..Version: 1.0.31
✓ Issues with textThe app itself works fine but if your phone is set to dark mode you wont be able to see most of the text in the app. Once switched to light mode the problem is fixed..Version: 1.0.18
✓ Not working after internet upgradeWe upgraded routers and now it will not connect, I’m stuck looking at the “Be Simple Be Better” message everyday. Aggravating..Version: 1.0.31
✓ App doesn’t workI’ve tried to contact BSIMB; no response. The app doesn’t work and, I too, will have to send back the photo frame that I bought for a gift..Version: 1.0.18
✓ Really really really really bad.Bought my mother a wifi frame that got good reviews but didn’t think to check the reviews on the app as well. My mistake there as we’ve been trying to set it up for weeks with no luck binding it to the frame. Even when it said it worked, the frame didn’t show up in the app. Customer service was unable to help so we’re returning the frame and never buying one that uses this app..Version: 1.0.21
✓ Not so goodThe app won’t show all the options to navigate from iPad. It does from iPhone. That being the only way to use it. Poor instructions included. Nice picture quality..Version: 1.0.21
✓ TextCan not read text!! No photos are being uploaded to my frame. Everything is set up ok. Just can’t read text and don’t know why photos are not going to frame. Please advise!!.Version: 1.0.18
✓ Please update appPlease update the app. It would be amazing to see the photos currently stored on the frame and have the ability to delete photos from the frame with the app. I have used other frames that incorporate these functions, I am currently disappointed beacause the app is missing these functions. Thanks, Greg.Version: 1.0.21
✓ App doesn’t workNo way to sign up through iPhone.Version: 1.1.8
✓ TerribleFirst of all this frame is not intuitive, secondly I was able to add this app to one iPhone but not to my second iPhone, both are brand new iPhones. Not only will this not allow me to sign up I can’t do anything with this app on my phone. There’s something wrong with it. I won’t even let me enter my password, to create a password. Then I tried to sign in with my other account from my other iPhone and that won’t work either..Version: 1.0.31
✓ Do Not Buy FrameWorst app ever. Shuts off sporadically. You can only upload 9 photos at a time and sometimes the app just shuts off. I updated my phone so it’s definitely an app malfunction. Plus, you can’t just simply email the photos- you have to use the dysfunctional app. Steer clear!.Version: 1.0.18
✓ Don’t get this app. Or the picture frameI haven’t had this much trouble since computers first came out in the 90s I’ve had this for a week I’ve tried everything it won’t let me even connect to the Wi-Fi and we have a strong Wi-Fi net work UGH!!!!!!🤬😡.Version: 1.1.8
✓ Where is the text?The text is white on a white background. Can’t read it. Needs significant work..Version: 1.0.18
🙂 BSIMB PHOTO Positive Reviews
BSIMB PHOTO works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BSIMB PHOTO.
⛔ BSIMB PHOTO Problems
