Private Wi-Fi Negative Reviews

Private Wi-Fi App Complaints & User Negative Comments 2024

Private Wi-Fi app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using Private Wi-Fi? Can you share your negative thoughts about private wi-fi?

Private Wi-Fi for Negative User Reviews

✓ Not working rightOn top screen show LTE vpn. In the app show green safe and connected but looking I use my LTE . The iPad connected the same WiFi it’s working great ..Buyers johnnyeVersion: 1.2.3

✓ TrashThe VPN logo does not show up on my phone so it looks like it’s not working. I first paid for the AT&T mobile security app thinking that it would give me vpn protection on my phone regardless of where I was connected. Wrong. So now I found this one and paid for it too and the vpn logo is no where to be found. Customer service doesn’t even understand how this garbage works. Thanks for taking my money, not answering my questions & giving me a service that doesn’t work. What a waste..SomeWhiteBitchVersion: 1.2.3

✓ Hidden FeeNot an honest app. You are told it is included in your plan then you sign up to find a $1.99 per month fee, I am deleting it..CPAVideoVersion: 1.0

✓ Connection issues with vpnI only get lte and vpn symbol instead of Wi-Fi and vpn on Wi-Fi hopspots. I hope this is not a waste of money because of the issues please fix this..Gmp2437Version: 1.0

✓ Bait and switchATT says you get this for free with the business elite plan and sends me a link to download. Ended up getting charged. Good racket if you can get a few hundred thousand clients to fall for the scam..PsychojrVersion: 1.2.3

✓ Supposed to be free for our business account.Per the review title, after repeated calls to support, it still wants to charge us every month for each phone on the account..SB in PAVersion: 1.2.3

✓ PotentialSo far the vpn is great, but only works with a non password wifi. Just because a wifi is secured doesn’t mean it’s secure on the inside. Please allow us to turn it on whenever we like, since we have to pay for it..SatanismyfemaledogVersion: 1.0

✓ HATE IT!So I wanted a vpn so I can have Wi-Fi but I have to Pay!! I am only a 8 year old kid and I only use money for Robux! But I don’t want to be grounded so watch out y’all !!!.PrestonJagVersion: 1.6

✓ Does not work anymoreThis was a great app but it just doesn’t work anymore. Canceling subscription..Napb1Version: 1.7

✓ Where’s the iPad versionWe need privacy on iPad as well..FashionedVersion: 1.0

✓ Why?Why doesn’t this app allow me to enable VPN whenever I want to. If you’re going to charge me why can’t you give me the freedom to do this? App will be flawless once this feature is enabled..Carter_A20Version: 1.0

✓ Was a great app, stopped workingI just bought another month on this app after mot using it for a while and I can’t get it to connect. Will try again later but i am very unhappy. I tried uninstall and reinstall app still didn’t work.InfrequentCommenterVersion: 1.6

✓ Good, except it thinks WEP is safeLike other reviewers, I wish I could enable VPN manually. The network where I am currently living is deprecated WEP, notorious for being outdated and easily hacked. Private WiFi deems it safe, therefore is not activated. This is a huge drawback. Other than that, I am satisfied when it activates at the airport, etc.. Update 3/12/19: So far, this app is useless. VPN has yet to activate and I have been through at least 4 airports and many public Wi-Fi connections that are deemed ‘not secured’ by ATT. Any help/advice from customer support is welcome. I did get earlier feedback from ATT re: how to update router security. Thank you..Muse97113Version: 1.0

✓ Update for iOS 13.xWhen is the update for iOS 13.x bro released?.Ep1stl3Version: 1.2.2

✓ Give me the option to enableThe app has a lot of potential. It works as advertised but if would be so much better if it was more flexible. Please give us the option to turn the vpn on regardless if the wifi network is open or not. Not all public wifi networks are open but just because they are protected doesn't mean they are safe.Vine301Version: 1.0

✓ Good startI agree with VINE301 review. This app should also be iPad compatible..Business1Version: 1.0

✓ DittoAlso wish for enabling option on “secured” WiFi networks that may not be secure.JtmcfieVersion: 1.0

Private Wi-Fi works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Private Wi-Fi.