- 91.0LEGITIMACY SCORE
- 91.5SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
ReadingIQ App Complaints & User Negative Comments 2024
ReadingIQ app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using ReadingIQ? Can you share your negative thoughts about readingiq?
Please wait! ReadingIQ Facebook comments loading...
ReadingIQ for Negative User Reviews
✓ Over charged, no app access!!!I was charged after attempting to create a log in and use a 30 day trial. The website didn't even allow me access to create an account. I was charged for a year subscription- TWICE!! I am waiting for customer service to contact me and issue a refund!! I’m so frustrated at this point I’m not interested in actually getting the app to work!.Version: 2.3.0
✓ Home won’t display booksI really liked the app at first but we consistently get “Oops! An error occurred.” and the Home Screen won’t display any books. Very frustrating and no longer worth the money..Version: 3.0.0
✓ Terrible updateUpdate caused app not to work even after reinstalling fix this now since I paid for 6 months.Version: 2.4.0
✓ LevelsI enjoy using this website for my child's education. But when I put in class or reading levels I get books that are not relevant to my input. I would like to see more books that are in the level I have stated. Getting books that are below what I have applied is not helping my child advance..Version: 3.3.3
✓ Not for pre-readersI did the free trial for my 4 year old daughter. I am a kindergarten teacher and have a thousand (literally) books I can read with her. I was looking for something that would read books to her when she needs to keep herself busy. Unfortunately, their “read to me” library is incredibly limited. I may look into it again when she is older, but I felt this was a big missing piece for a program whose advertising targets preschool children..Version: 1.4.0
✓ Great App ...beware it is nearly impossible to cancel subscriptionDaughter loved the app but has now outgrown it. Tried to cancel as per their “easy to cancel anytime through parent account” claim... Cannot even access parent account...emailed customer support and have not heard back...buyer beware you may be paying for this app well after you need it . I feel like I’ve been scammed..Version: 2.12.4
✓ Make a free versionI don’t like it because it has payment.Version: 3.5.1
✓ Great Resource!This app is a great resource to get kids reading! So many titles to choose from. The missing component is questions after the reading. This helps to show they understood & is necessary to move reading levels in school. Could be an optional addition to class logins ..Version: 1.4.0
✓ Beware!They are fine if you are purchasing the subscription manually. I had it on auto renew the yearly subscription and not it's saying I didnt pay for the account after they took the money. I tried getting ahold of the company and no one really helps! You get the biggest runaround. Then they sent me a link to create a new account, i have things saved in my account and shouldn't have this issue. Very disappointed..Version: 2.14.2
✓ Took away favourite titlesI got this app because my son liked the marvel and Disney books but now they are no longer available but I’ve won’t the money. Very disappointing..Version: 3.0.0
✓ Don’t BuyI signed up last night for the free one month and had every intention to pay the monthly subscription but this morning after a few attempt on my phone and iPad this will not be the case. To start every time I opened the app it would take me to creating a new profile even though I had three set up already for my daughters. When I would click the back button to see if I could go back the screen goes blank until I close out the app completely. I repeated that step a few times like I said above. I even tried to creat another child profile just so I could see if it would let me go to the main screen so I can cancel the subscription and now it’s telling me we can’t add that child right now. I’ve emailed support but we’ll see since I just read the other reviews saying customer support isn’t great. I should have done this through iTunes at least stopping subscriptions through there is easy. DO NOT BUY..Version: 2.4.0
✓ Good app bad customer serviceSo tried the app out, which is great love the variety of books, so they had a promote for 1yr subscription, which I purchased through the App Store. Next month when required to login, came to a screen to Purchase another subscription. I immediately contact Reading IQ with and email about this, which they haven’t responded to as yet. This is by far the worst customer service, feel like I have been ripped off..Version: 2.2.1
✓ Doesn’t work well on iPhoneXSThe read to me/i can read it/read with pause buttons don’t show up for books tbat have the sound symbol on them. This is on an iPhone XS. It works on an iPhone 7. EDIT: Resolved by reinstalling the app. Customer support was very responsive..Version: 2.3.0
✓ Don’t buy!It’s SOOOO slow to start up and keeps pausing and taking ages to load books. (Our internet is extremely fast so it’s not that) Very frustrating and I actually really want a refund!.Version: 2.12.4
✓ Ummm....no 😒😡I got this app cause it looked like something good to read on because I like to read. On the commercial it looked all good and free.......until I just logged on it. I know there are a lot of apps that make you pay or do a free month, but this is for kids! What if kids-like me- want to get this app and just read fee books! I’m not very pleased because all I wanted to do is read some books online, but NOPE!.Version: 1.4.0
✓ Very GlitchyThis is a great concept. However, when there are blank pages in stories and the “read to me” books aren’t even highlighting the words being spoken, it definitely misses the mark. I’ve already sent customer service a message..Version: 2.12.0
✓ It do not workHi I am a teacher but when I sign up in my iPad it say download the app but I already downloaded.Can you fixed please ?.Version: 2.12.4
✓ Very needed App, great potential if they get it workingHalf the books won’t open and instead freeze up the App. I’ve tried on multiple devices and multiple user accounts with the same frustration. The teacher login has errors too since invitations for students to join won’t go through. I’ve submitted a Customer Support request and am hopeful for a way to fix this. If so it has the potential to be better than the Epic App (which I refuse to support anymore)..Version: 3.3.3
✓ Great concept, needs workI want to love this app. I feel like the levels of reading are so inconsistent. I can find one book at his level that is way too hard for him and another that is too simple. The “read to me,” section is somehow the same books for every level. If they would add more read to me books, with appropriate levels, and make the books listed consistent for each category, it would be awesome. I would love to go to a higher level for him and have it read to him and then have him read it independently after..Version: 2.3.0
✓ I don’t get itHi. I just downloaded this app with high hopes but not happy so far. A few things I don’t like. 1) I created 3 user profiles for my 3 kids, ages 9, 6, and 4. From what I can tell, they are able to switch users themselves? So my 4 year old could pop on to my 9 year olds library? That’s weird to me. 2) what’s up with the “Read 20 mins a day” logo on top of the My Shelf page. That’s so silly. My kids read much more than that, which is why I was looking into this app in the first place (for additional content for them to read) 3) The app kept freezing up as I was trying to set up an account, kept getting the rainbow circle around and around and around... In conclusion, I’m going to let my 9 year old play around with it for a few weeks to explore the content but I’m not going to let my 6 and 4 year olds have it until I know that they cannot switch users..Version: 2.3.0
✓ Would not openApp would not open, would only show a white screen. I deleted the app and then re-downloaded it. Same thing happened, ended up deleting the app :( also canceled my subscription, free trial, and ended up getting charged. Now I have to go through Apple to see if they will refund my money.Version: 2.11.0
✓ Will not work on iPad family sharingI purchased the app with the hopes my son could use the reading app on his iPad and we could share between us to review the material together. I travel a lot and I am away from home would be nice to share between us as travel..Version: 3.2.0
✓ So many broken linksThis app is great, but only if there weren’t so many broken links. What’s even upsetting is that there is no way back to the page you were in, so you have to restart the app every time you get a broken link..Version: 3.0.0
✓ 🦍💨 Please read thisIts not free and i am ten years old so my dad Disabled the web so i could not read ONE story and i need to read because i just entered BOB battle of the books if your in hansen Elementary you will know everything about it and i need to read i have never been in a school competition and i want to do my best but i need a better app to do it so i will get a different app and wish me luck people im a girl byeeeeee.Version: 2.13.0
✓ Terrible customer serviceI signed up for the app using iTunes. After my trial I paid for the one year subscription. After paying I received an email from ReadingIQ stating my account had been terminated for non-payment. I contacted ReadingIQ providing my receipt from iTunes requesting they correct this issue and make my account right, or issue a refund. They refused to do either one. (iTunes is issuing me a refund at this point) I’m shocked at their unwillingness to correct the issue even with proof of payment and the run around to try and get my money again! I will not attempt to use this app again and do not recommend it!.Version: 1.5.0
✓ Be carefulI got this app with the intention to get a yearly subscription since it sounded really promising. I signed up for the free trial and never got it to work. On either Mac or iPad (both run the newest software) I get stuck on a blank screen, created several profiles with the same child and there’s no way to advance or even get so see a book. I reached out to customer support the same day with all information and screenshots provided. A response came 2 days later asking me for the same information I had already provided. Now since 4 days nothing and I can’t access the parents section to cancel this non existing trial or remove my credit card on file. Tried uninstalling the app several times, tried different devices and browsers. Very disappointing!.Version: 2.14.2
✓ Can’t recognize my emailI subscribed last year and paid via ITunes. The books selection are great my kids love it. But sometimes, for some reasons, it required me to sign up again and my email address wasn’t recognized anymore. So, I have to cancel my subscription. My iTunes email address is different from the email address that I used for Rainbow IQ. Now, I tried to resubscribe using the recognized email address but it required me to pay. However, I already have a cancelled subscription from my ITunes which is still valid until this September. The question, how can link my recognized email address from Rainbow to Itunes email address?.Version: 2.12.0
✓ Too much glitchingIt Flashes black a lot🙄😭 But Otherwise it’s a good app, I like it a lot! Just fix your glitching problem please and thank you.Version: 3.5.1
✓ SortingMy goal when subscribing was to get specific Lexile level books but was unable to easily find books books within the level my child needed. Lexile score was only listed at the end of the book and was unable to sort books by level. I am disappointed it did not provide this because it would much easier than searching in the library..Version: 2.9.1
✓ Fail to loginThe screen frozen.Version: 3.4.0
✓ Not greatNot easy to find account details to unsubscribe…keep getting oops screen when i select a new book..Version: 3.0.0
✓ Disappointed teacherI have not even used the ap yet, but I’m disappointed with the way it was presented. I am a kindergarten teacher and only signed up for website because it Is “free” for teachers. When I created my account it automatically took me to the screen that directed me to download the ap. I downloaded the ap only to find out that there is a 7.99 per month fee. I don’t know if that’s just for the ap or the entire website. I’m very disappointed in this bait and switch type of sales..Version: 2.9.0
🙂 ReadingIQ Positive Reviews
ReadingIQ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ReadingIQ.
⛔ ReadingIQ Problems
