Healthy Oregon Project App Negative ReviewsMedable, Inc.

Healthy Oregon Project Negative Reviews

2.6
2.64151 star

Total 20 Negative Reviews

Healthy Oregon Project App Complaints & User Negative Comments 2024

Healthy Oregon Project app received 20 complaints, negative comments and reviews by users. Have you ever had a bad experience using Healthy Oregon Project? Can you share your negative thoughts about healthy oregon project?

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Healthy Oregon Project for Negative User Reviews

Login issues still persistSadly I am having login issues like the others. I entered my correct credentials and it simply doesn’t log me in. When I try to reset the password, the email arrives but when I click the link it just takes me to a Medable web page that shows an animated loading icon in perpetual loop. I am locked out..Version: 1.9

Hard to rate something you can’t log intoThis app is an abomination.Version: 1.9

Login / Password problems - will lose study participantsLike others, I also experienced login / password issues upon returning to the app after the initial login and survey completions. I had no issue first signing up and filling out initial surveys and even filling the app experience survey; however, the app is unusable now and there doesn’t seem to be a regular web experience as a backup. If I could change my app experience survey, I would give it a poor rating. It’s unfortunate as OHSU/Providence will lose study participants as their app has a broken login/password experience. I’ll get the DNA kit soon, but without the ability to use the app, its all useless. App developer and OHSU/Providence - If you want to keep the study going, test the login password experience, fix the app and email study participants when it’ll work again..Version: 1.9

Shame Broken AppThe app is broken. I got all excited about getting the kit today, only to find out that the app is NOT giving me an option to register the tube. Very disappointed with this government program that is costing the Taxpayers a ton of money. Bet you that Gov. Brown is patting herself on the back for a job well done..Version: 1.9

Unable to set upHit to the guest page to select state where I live and the app stays there and will not advance. Tried 6 times..Version: 1.9

What App?App is useless if you cannot log in..Version: 1.9

Does not workI can't get past the 'state' selection at all. I've tried the suggestion of reducing the font size - no luck. Using iPhone 10Smax, ios 13.1.1 Disapponted..Version: 1.5

Did the initial surveys and received kit but can’t login or resetThe initial surveys never had me set up a user account so when I received the kit in the mail and went to login, I couldn’t. There is no support option. there is no way to reset password since it doesn’t work. there is no way to sign up for new account..Version: 1.9

Terrible AppWon’t let me complete the surveys, crashes and stalls. Other family members can’t get the app to work at all! Shame on you CEDAR for distributing such a crappy app when so many are wanting to take advantage of the screening!.Version: 1.1

Trash appTrash app, doesn’t work right now..Version: 1.5

Does not function for existing accounts.Puts user in loop to create a new account only. No feature to go back..Version: 1.9

Cannot loginI have to contact their customer service every time I want to log in because the app won’t work. Worst app I have ever used in my life..Version: 1.9

App BugsCancer history, mother cancer question (second question) is where it’s crashing for me. Good luck..Version: 1.1

Trouble with appWhen I try to sign up, in the app, and join the study, i cannot get past the screen for Oregon. It gives me a screen to choose what state I live Iin. When I do, it takes me to another screen that lists Oregon there 3 times. When i choose any of them, nothing happens. I can’t get past that screen to finish registering,.Version: 1.9

I’d love to log inIs Medable no longer supporting this app or OHSU’s research? I have the info and spit tube but cannot log in 😢.Version: 1.9

App freezes up on first questionApp freezes up on first question; what state. Oregon shows up twice, pick one, it shows up on the entry field and the app is stuck on that page. I did set font to smallest and no bold and yet still doesn’t work..Version: 1.9

Terrible app. Never received results.I never got my results. The app seems dead, no new surveys, nothing really going on, no way to request help or ask for another sample..Version: 1.9

No goI downloaded the app, and it asked what state I am in - I checked Oregon then it gave me two suggestions for Oregon, neither of which worked - I could not get past this page on my iPhone on my iPad so I deleted the app..Version: 1.9

Having a horrible experienceCreated my account. Completed a bunch of surveys and requested DNA kit. Went back to log in and it states it doesn’t recognize me. Requested a password reset 4x and have yet to get an email and it won’t let me log into my account now!!!! So upset and frustrated!!! Emailed customer service and no one has replied to that either!!.Version: 1.7

Won’t loginI have reset my password twice and the app still won’t let me log in..Version: 1.9


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