WG Compass Negative Reviews

WG Compass App Complaints & User Negative Comments 2024

WG Compass app received 8 complaints, negative comments and reviews by users. Have you ever had a bad experience using WG Compass? Can you share your negative thoughts about wg compass?

WG Compass for Negative User Reviews

✓ App UI Recommendations- when you search for a product, you cannot easily scroll down, to see your product unless you enter the specific product code - when I search a store from the store list and enter the postcode or store name even and select it, it should be added your store list as other stores still appear and you have to scroll through to find what you already searched - you should be able to select any WW store to get access to the POGs Your my stores should save and not disappear every time you log out.KeeponcoiningVersion: 4

✓ Clunky, inefficientEven with a strong mobile data connection, searching for items is clunky as the search function flicks through a long list of items with any key words that apply to your search, even when you have typed the full product description. It us time consuming with the slow response time. Ticket requests in theory are a great option to have on here, however once you have submitted “save” there is no notification from the app to say the ticket request has been submitted or actioned at store level. Hardly get to speak to a human in these stores these days if this app worked better it would be a big help..S57890Version: 6.23.0

✓ Can’t scan barcodesThe camera can’t focus during the audit scan on my iPhone 14 Pro Max..ArmandoBrcVersion: 7.1.6

✓ Won't install on iPad!Despite being listed as a compatible device and having a up to date iOS, this app won't install on my iPad..Digstar065Version: 6

✓ Room for improvementScanner function needs to be updated, fails to focus on modern devices. Search should allow fuzzy search of last 4 digits of barcodes or part of the brand other than first word to help with placement in cartology. Unable to sort by media type on phone..HuskyactualVersion: 8.1.2

✓ Does not currently scan barcodes with the new iPhone 14Will not focus when trying to scan barcodes for audits, installs, item search, bulk ticketing. Have to manually input numbers m..Joeblo9999Version: 7.1.6

✓ Camera does not focusMy camera does not focus on barcodes IPhone 14 pro max have to use old phone please fix.Koolies119Version: 8.1.0

✓ Won’t install on my iPad.have to use private phone to do my workWon’t give install option but doesn’t say incompatible.Raceyt96Version: 5

WG Compass works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WG Compass.