EXCEED By Money Network Negative Reviews

EXCEED by Money Network App Complaints & User Negative Comments 2024

EXCEED by Money Network app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using EXCEED by Money Network? Can you share your negative thoughts about exceed by money network?

EXCEED by Money Network for Negative User Reviews

✓ Do NOT USE MONEY NETWORKI’ve been a money network user for about 8 years. It was issued to me as a walmart associate, I loved it never had a problem. Until I left the company I’ve had two issues with them in the last 3 months first was holding my money for to long after a hotel stay then it was not wanting to issues me a refund when my account was hacked. Each time all the people I spoke with all the supervisors were incredibly rude and contradicted each other. I’m canceling my account as soon as I get my money back.Wheel raiderVersion: 7.3.2

✓ Needs an updateThe app used be great. Seems the last few updates have made it lag. It takes forever to get logged in, only to be kicked out. Start the process over four to five times and give up to try again later. I have found it quicker to just log in using the web browser..AntsGirl3Version: 7.6.3

✓ No Longer Functional or PracticalThis app has been hit and miss on functionality for a long time, but ever since the last update I have been completely unable to log in at all to check my balance or see transactions. Please update and fix. I know I’m not the only one having these problems since the last update. I’ve tried reaching out to Customer Service and gotten nowhere. They are non-responsive. Would not recommend this app, you are better off logging in on a desktop..JRP1913Version: 6.9.3

✓ Good when it works..It’s kinda hit or mis when trying to log in. Over the last few years I’ve had issues just trying to log in. Like the app is always under “maintenance “ then have to try hours later or even the me to day to log in. Now currently, the app attempts to log in, half loads to show your account & then logs you out. Which is quite frustrating when trying to manage bills, life , & etc. please fix..💸🤪🥰Version: 7.6.3

✓ STAY AWAY!!!Please do not open an account with these people. There is absolutely no way to close your account. Even when you stop using them and they”close your account”, you can log back in anytime and all your information will still be there. It’s a violation of privacy if I stop using a service and they keep my information for anyone who gets access to the account to use. And their customer service staff is very, very unprofessional..Cath_NauberVersion: 7.3.2

✓ Always having issuesThe last 6 months or so I’ve had nothing but problem after problem. The latest is now saying “Alert make sure you have the latest app version and on a reliable network” Well I’m good on both so not sure what the issue is now. I’ll be switching asap to direct deposit on an actual bank card instead of keeping Exceed for direct deposit..TA405Version: 7.3.2

✓ I’m having problemsThis app was good but in last months I have problems loading the balances and transferring my money in the same app. I have problems to loading everything and with the notifications. I deleted the app and downloaded again, and update the app ant it still having the same problem. In past the app was good, but now I don’t think that..123Mariie4567Version: 7.6.3

✓ TRASHI literally started crying. for some reason I only have nine dollars on my account and I’m just trying to order pizza because I’m so hungry. I’m only 17 years old I shouldn’t have to be dealing with this Literally this is the worst ever because it doesn’t even let me make an account every time I try to make one, it doesn’t even take me to the next freaking page. I hate it. I hate your company. I hate everything about you guys and it deserves one star. it feels like the company scamming me and just taking my card information. I don’t know but do not get the app. I’ve literally spent 30 minutes half an hour of my day wasted on my day off trying to see the purchases, I’ve supposedly made..Mireya 😲Version: 7.6.3

✓ Not usableThis app is practically unusable at the moment. Recently I have been running into more and more bugs lately and I don’t know what’s going on with this app as it’s been running smoothly for me for two years. I recently left walmart and set up my direct deposit with my new job and ever since then it’s been slow, laggy, and uncooperative. Hoping this will be fixed soon..Bottom harryVersion: 7.6.3

✓ Constant login issuesThe app doesn’t seem to remember my phone no matter how many times I add it as a trusted device. Face ID hardly ever works and constantly gives me an error message. Roughly half the time when I attempt to log in it makes me check my email to verify it’s me despite not having 2FA turned on. Then it has the audacity to ask me if I want to add this to my trusted devices…as if I haven’t done so already 100 times before. Aside from the login issues the app seems to work just fine for me. It just doesn’t make for a pleasant user experience when immediately after opening the app you’re having issues. Especially if you’re just trying to quickly hop on to check your balance or something..Jdkade08Version: 7.6.0

✓ Never againI’ve had an issue with this card since I’ve gotten it. When I need a new card because someone had used it they send me a new card but I have to wait 3 months just to get it because they can’t get my address right. Couldn’t touch 2 of my own paychecks for 2 months because of them. They decline my disputes I put in for SOMEONE ELSE USING MY DEBIT CARD and what do they di? Decline it and let my money get used by someone else. Taking my business elsewhere thanks..BfkabglahxnglwbamvVersion: 7.5.3

✓ I like the card it’s self but…I’ve never had problems with the card personally. What I have a problem with, is an ATM already charges you to use it (in my case $2.50) then the card it’s self charges you $2 as well. You have to spend $4.50 to withdrawal money, and then the card also has a monthly “maintenance fee” as well. I understand that they have to make some money some way but come on… I feel like if you’re going to charge a monthly fee then you shouldn’t also charge an ATM fee as well. None of the ATMs in my area are free. If you guys fixed this, then I would consider to keep using this card. Having this card is just costing me too much money. I’m having to pay out a good amount of money to withdrawal my OWN money. SMH. Fix this!.ItalianchkVersion: 7.3.2

✓ Not so goodI’ve tried multiple times (as a new user) to log in using my card yet it’s not letting me continue, this is a little disappointing because I had high hopes for this app but im frustrated with it and honestly this needs to be fixed it’ll say “continue” then after you hit it, it switches to “verifying” for a brief moment until it goes back to “continue” and no matter how many times I hit it, it still does NOT work which is very disappointing. Won’t be using the app..Mamame ElCuloVersion: 7.6.2

✓ Works very weird recentlyI’ve been used this app since months, it was okay and notifying me about everything, it just happened since two months till now, I’m not satisfied with it and I will change my paying to a different bank! Why?!! Many reasons; let me share with you some! First, it doesn’t notify me about any bank transactions or any activities happening there! Notifications though it’s on for this app it doesn’t work. Second, I always log in hardly after it was very fast and easy. Third, it doesn’t show me activities section, it always says NO ACTIVITY! What does that mean! There was activities and transactions! So, I don’t know really how much I got paid and how much had been withdrawn! Fourth, even its physical care does not work properly specially at my workplace which it associates with! Fifth, even after all my attempts, the app works just that weird and I’m very concerned about my money there. Sixth, there is no way to block parties that I don’t want them to charge me! Finally, don’t waste money and time, and don’t use this app, card and bank because it will work for you for few weeks and then, you will see many problems and all of them are unresolved type! Thank you and good luck for all!.Jojo AlanVersion: 7.6.3

✓ Unable to connectI have not been able to connect to my app for about 2 weeks now. Keep getting an error screen informing me to try again . If still able to call number on the back of my card. I would appreciate this bug to be fixed. Most my direct deposit goes into this account and I have to frequently move money to pay bills or send to family member..WldeyesVersion: 7.6.2

✓ Unsatisfied CustomerI hate that I’m being charged 3 dollars to put money in my account when no other bank charges that. Then all banks except for you just deposit a check into your account. You all make us cash the check and charge for that then deposit the cash and charge for that. I find that ridiculous. Since I retired from Walmart it seems I’m being taken advantage of and I’m not very appreciative of it. In my opinion your bank is less than satisfactory. I’m waiting for my deposit to come in and I will be changing banks..DjtompkVersion: 7.3.2

✓ Unable to connect to serverI’ve been using this app for a while, never had a problem. But after the last update, it keeps saying unable to connect to server. I’ve uninstalled and reinstalled the app, but the problem remains. It’s annoying that I have to log onto the website to get information on my account. Please fix this problem..Mlackey08Version: 7.3.2

✓ Worse card in the worldThis is one of the worst cards i have ever had. Customer service barely speaks English, filed a dispute and the claim paper work and the claim decision was mailed to me AT THE SAME TIME. The stated they contacted the merchant and made a decision based off of past history with the merchant, and the whole point was the MERCHANT stated the charge came from someone else’s merchant account and not mine. Called back argued with tier one and asked for a manager and they kept me on hold for 20 mins. I would NEVER EVER EVER RECOMMEND THIS CARD OR BANK SERVICE. All around terrible! Take your money out and just close the account is my advice to EVERYONE!!.Your trying my patience b&@%€Version: 7.3.2

✓ Inconvenient at timesThis app can be very frustrating to handle. I prefer to use Face ID to open all of my apps and it hardly ever operates on this app accurately. It constantly gives me an error message, to which I have to type in my password and then it has to verify if it’s me every time through text message or email. I hope this is just a glitch but even if I just want to see my outstanding balance, it says N/A until I unlock the app..Tiffanyboyer98Version: 7.3.2

✓ I shouldn’t have issues checking my balanceSometimes it works, sometimes it doesn’t. This week it’s not . Making me update my password.. then doesn’t allow me to change said password. I’ve been unable to log in for a week now. Not to mention my money was once stuck in a piggy back acct feature that the app has.. but if you cant log in you can use the piggy bank feature. So proceed with caution, I too like so many others will be removing my direct deposit off this card. Too many problems. I’ve been using this card since my Walmart days .. sad that it can’t get it together . This card was once beneficial ..Tah-tee-ah-naVersion: 6.11

✓ Don’t get this card!I had to get this card threw my employer. Now they told me they would never ask for my social security card (picture) or same with my drivers license. Which they did then they decided to lock my card and can’t pay my bills!! Even my employer didn’t understand this. Saying they may send me a check in 7 days. Well you better do something and fast because I’m talking to a lawyer! Thank God I have life lock for this reason alone! I would definitely not trust these people. Take it from me they don’t keep any word they say!.Ann1945803Version: 7.6.3

✓ Touch IDUpdate: The app is still garbage. Idk what happened but every time there’s an update it won’t log back in. And you get an error message. It’s 2024 there’s no reason they shouldn’t be able to make a working app at this point. Bring back the old money network app. It worked so much better. Used to love this app. Since the latest update how ever it’s barely usable. Why on earth did they get rid of Touch ID ?!?! Also unless you’re connected to WiFi it says it’s not a secure site and won’t let you log in. I’m sorry but you have more chance of someone hacking your account through a WiFi connection than cellular. I don’t mind the 2 step verification. But not every time. Since you no longer have Touch ID anytime you want to do anything you have to sign in using the 2 step. I’m hoping this is just a glitch in the latest update. Hopefully they fix it soon..#1 zombiefunVersion: 7.6.3

✓ Better off with a real bankIt’s almost impossible to try to get refunds and deposits back onto my account. I’m having to wait 31 business days for all refunds and deposits to go back. Easier to handle everything in cash or with a real bank. I mainly use this account to just pay bills. Stayed at a hotel and paid $100 deposit fee but needing to wait 31 days to get it back even after the hotel told them that everything was processed through correctly. Seriously though, just use cash or a real bank account..JaybrogerRabbitVersion: 7.2

✓ Not a modern cardMost every card will allow you to access your money up to two days early. Especially with a direct deposit. Not exceed. Ur deposit will sit pending for days!! I also had dispute with Uber charges that were made from California and Walmart dispute that’s not even where I live exceed did nothing BUT BLOCKED MY CARD AND SENT ME A NEW ONE! I had to call the DA OFFICE! I will be changing cards after this month. Very disappointed!.MojoS411Version: 7.3.2

✓ It’s okayI use this for my pay and it isn’t bad. What bothers me though is it definitely needs improvement. App is glitchy and sometimes I have to get off of it and refresh It several times to even see how much money I have in my bank because it just doesn’t show up. Gets pretty annoying..Hamilton obsessed gurlVersion: 7.6.3

✓ Exceed Mobile AppI do like this app but most times when I try to check my balance it doesn’t work properly. It seems to be working fine now so maybe when I get paid this week it will work. I’ve been having to call the toll free number to check my balance. Thanks.PoochwifeyVersion: 7.6.3

✓ Unable to connect to serverI’ve been using this app for quite some time now since it’s one of the main ways to know how much money i have on my card. for the past two weeks i haven’t been able to log into the app and keep getting the error “unable to connect to server try again.” i even called the number on the back of my card to let them know about the issue (that was at least a week ago now) and nothing has changed. it gives me this error regardless if i’m on wifi or using my data. it’s quite frustrating that i’m having to jump through all these hoops (such as logging in on the website or calling the number on the back of my card) to figure out my balance when the app is clearly the easiest way. i’m unsure if anyone else is having this issue and i’ve asked my HR at my job about it and he hasn’t heard of anyone else having this problem..It's classified...Version: 7.3.2

✓ Worked Great Until a Few Months AgoI have used this app in its various iterations since 2015. It used to be a very quick way to check my balance and transfer between piggy banks. For several years it was the only bank I used. It is no longer my primary and that’s a good thing because I would be much more upset. It now takes several tries to sign in, and often a few more to actually see any data at all. Also, I can go into the app after it being closed out/signed out for several days and see my data briefly - although if I try to click on more than two or three things it will boot me out. It is definitely exposing my personal data, not to mention funds. I can not sign into the website, which is where setting changes need to take place, at all. I’m not sure if they have a new less experienced dev team, or new leadership that do not understand how valuable their dev department is and are meddling… but it’s ruined the user experience entirely. Buggy and unreliable is not what I want to associate with a financial institution holding my money. I hate to loose an account of this age, but I don’t see how it’s viable to continue to put funds into it.._Angie_BVersion: 7.6.3

✓ Worked fine, until recentlyThis app worked perfectly fine until recently. I signed in and was told I had to update my password. Ok, fine. So, I tried and it told me there was an error. I tried to sign in again and I got the same error message. I tried to change my password again and I was told I couldn’t attempt to change my password more than once in 24 hours. I waited 25 hours and I tried again with the same result. This happened the next day, and the day after, and the day after. Since I no longer have access to the account, I withdrew my direct deposit to this card. I’m not going to use it if I can’t access it, no negotiations. I now have my earnings deposited into another account..Manda Panda McCormickVersion: 6.11

✓ Stupid updatesEvery time I update the app, there’s a problem when I try to use it so I have to delete the app and then reinstall it. EVERY TIME! And I don’t even see a difference with the updates so what exactly is being updated? And why does it ALWAYS interfere with the use of the app? I just updated it and I can’t even use the app now because it says to make sure you have the updated version and are on a reliable network, which I am. It seems that each time it gets updated, it becomes more and more impossible to use..Aurora713Version: 7.2

✓ Loading problemHave had and used the exceed card/app for years. But lately the app has has problems signing in. Once it does let me in it either takes forever to load but then goes back and wants me to confirm my transfer from a piggy bank again. Or it loads but then a few seconds later it goes back to the log in screen. I click to sign in again and it just does it over and over..BrittneeVVersion: 7.6.3

✓ Good/DisappointingSince downloading this app I have trouble getting into it. The password gets stuck, cannot save my phone as main phone in order to access my account. The app closes then get stuck on the login or screen to send text or email to access account. Getting into this app is so frustrating and difficult. Positive note is the app is good for collecting financial information for bill pay and savings!.TonecularVersion: 7.6.3

EXCEED by Money Network works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact EXCEED by Money Network.