- 64.7LEGITIMACY SCORE
- 65.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Tracki GPS App Complaints & User Negative Comments 2024
Tracki GPS app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tracki GPS? Can you share your negative thoughts about tracki gps?
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Tracki GPS for Negative User Reviews
✓ Return your Tracki immediatelyI bought this with the intention to protect my car just in case it got stolen. The app is not great and crashes whenever I try to put in my information. I can’t even have push notifications without it crashing. Also my tracker bounced from location to location This app is a joke.Version: 3.0.29
✓ I want to like it but…For something that has a monthly charge, it doesn’t work as well as I wish it did. Yeah it’s not too expensive compared to some but some days, and I mean all day, I can’t get any location on my kid..Version: 3.0.55
✓ Worst tracking device app/systemCool features that dont work, “Automatic Updates every minute” More like 10-30 minutes. Nonifications come in 5 minutes late, everything about this system is horrible, i just want a refund. Wont even let me submit bug reports..Version: 3.0.47
✓ Completely regret thisDo NOT buy this tracker. It is off by up to a mile at times and I followed all the instructions. Also when attempting to report a bug to get service in the app, the app auto logs me out. As if it’s designed to not take feedback. Super disappointed. Trying to contact my credit card company to issue a refund..Version: 3.0.20
✓ Not as good as it used to be…My experience over 3 weeks has seen over 50 glitches a day. I actually can’t think of a single thing with Tracki that had consistently worked over a 3 week period. Customer service has contacted me with some pretty exotic explanations. They also have ignored my requests for a full refund. It’s unfortunate… because a year ago, they were the best?.Version: 3.0.29
✓ It won’t chargeIs been okay. Sends alerts and then doesn’t send alerts (email or push notifications) then the speed limit keeps sending it as kmh when I have it set up to mph. And now it just won’t charge. Tried different charges just in case and nada. I guess it has an exploration date….Version: 3.0.15
✓ Not accurate, too many network blamingIt’s not accurate and when I call customer service they blame the network. This is not free. I pay monthly.. and it’s too much money to be having these kind of errors all the time..Version: 3.0.11
✓ Too many bugsIt works when it wants to but not always reliable. App crashes too much for a recurring $20 payment.Version: 3.0.43
✓ Very badNever I received my order and it’s impossible to be refunded !!! …..Version: 3.0.41
✓ Won’t let you cancel subscriptionThe app works great until you go to the subscription section and then it mysteriously “crashes” every time I open the section. It worked great for what I needed it for but I no longer need a tracker and need to cancel my subscription..Version: 1.4.1
✓ No Way to Pay SubscriptionThe service is not pinpoint accurate, my tracker always pings me to the nearest cell tower. So if the item you’re tracking gets put into a thief’s garage, you will never find it. And trying to pay the subscription fee will make you pull your hair out. I would be surprised if anyone jumps through all the hoops to renew their subscription..Version: 3.0.18
✓ GarbageNot sending updates in hibernation mode..Version: 3.0.22
✓ Satellite rarely connects.Sometimes the satellite connects, sometimes it doesn’t. Doesn’t seem to depend on where I am, acts differently at the same locations. Also doesn’t tell you it can’t find the satellite. You just have to keep checking the app and pressing update. Has take over a full date to update before..Version: 3.0.47
✓ LoginApp keeps forgetting login info even tho I click “remember me”.Version: 1.2.1
✓ THE WORST!!!I hardly ever write reviews but I had to this time. Let me start off with the subscription is way to expensive. Starting off at 20$ a month and it doesn’t work good. The device takes forever to load location and on the maps it only gives u a straight line of the tracker. NOT TURN BY TURN on each street where the car is turning. STRAIGHT LINES FROM EACH LOCATION WHERE THE SATELLITE PICKs IT UP. I already got rob for the first month but it’s done for me after that. Buy a more expensive tracker and their subscriptions are a lot cheaper with turn by turn and live location..Version: 3.0.63
✓ Mobile App BrokenWorks well on PC but mobile app not working since before the last update. Frustrating that I pay for a service to have interruptions like this. Am in the process of switching to something more reliable..Version: 3.0.43
✓ Crash when trying to save settingsCrash when trying to save settings on tracker.Version: 3.0.13
✓ GlitchyIt’s a good and accurate app, but after this update, when I zoom in on the devices location it sets me back to default view every time. Little annoying since I would like to see exactly where it is at and see if it’s still as accurate as before..Version: 1.4
✓ Very buggy appIt seems like the developers put out this app before it was ready for prime time. It is full of bugs. Some functions are non-responsive. Others freeze the app. The interface is unnecessarily complicated and non-intuitive..Version: 1.2
✓ APP not workingPaid for a two year subscription for my motorcycle. Every time I am trying to use this there is a glitch, not showing location, app not working, have to login on computer… you name it. Frustrating and time consuming to use and so far I only spent $$$ for nothing. 9 month left, so unless this will come through in the next 9 month… safe to say I will not renew..Version: 3.0.29
✓ App crashes a lotHave my car parked most of the time. It accurately shows the location I have it parked, and the start moving alert worked. But otherwise every time I try to click the device button or actively track, the app crashes. So no idea how that functionality works, if at all when I drive it more..Version: 1.2.1
✓ Very dishonest billing practicesThey make it very difficult for you to cancel the account once you’ve given them your credit card info. I tried canceling on the app, I tried calling them and sent them an e-mail to cancel my account but it is very difficult. My next step is to call my bank..Version: 2.0.4
✓ Costly Subscription w/ Complicated Cancellation ProcessA basic monthly subscription isn’t cheap and cancellation of that subscription isn’t easy. This app doesn’t even appear in your subscriptions, so to cancel you have to submit a request form to the app. Then they will apparently try to call you to discuss the cancellation. If they don’t get through they’ll email you with a number to call. Everything about this process feels shady and deliberately complicated. It’s easier to quit a gym than it is this app..Version: 1.4.1
✓ GPS LocationI wish I would have never ordered this particular brand. It barely tracks anything. It’s updating is terrible. I have to delete the app and download it over and over to get it to work half way. I do not recommend until they do something about it tracking capabilities..Version: 3.0.47
✓ Do not update app until problems are fixedMy traki worked great for six months. One battery charge lasted 12 days. I recently updated the app and now the battery dies in less than a day. The new app pings and updates gps location every 30 minutes even though my settings are saved to only update location one time per 24 hour period. I purchased a new last week and it has the same issue..Version: 3.0.4
✓ AwefulBuggy and glitchy app. Freezes and drops out constantly. The tracking is also pretty awful and usually can’t pick up a signal but that’s the device not the app..Version: 3.0.32
✓ GarbageNever precise location. Waste of money. Fraud 0 star.Version: 3.0.47
✓ Bad updateEverything was working fine up until this update, I’ll admit the interface is nicer than previous but the app keeps crashing, some settings will not stay enabled. It has a lot more issues I can’t write in this review. To the developer, if you are reading this, please fix the app..Version: 1.2.1
✓ Works OK but cannot access accountThe app is great for tracking. However, I cannot access my subscription. When I click on subscription then the app closes. I tried deleting and reinstalling the app but it does the same thing..Version: 1.4.1
✓ Not impressedI’m disappointed how inaccurate this is. It also doesn’t tell you that each tracking device requires its own subscription. Got two trackers and two one year plans and it’s not accurate at all. Yesterday one of the trackers was 50 miles off. Tracked in the woods. In a lake. Wasn’t located on the road it was on. I’m overall just not happy with it..Version: 3.0.8
✓ Crapi TrackiWorked for 2 days only. No gps tracking after that. I paid for a 2 year plan, which was expensive and apparently non refundable! Emailing support from the app does not seem to work either. Spot hardware is more expensive , but at least it works and is durable..Version: 3.0.46
✓ Crashes all the timeCrashes all the time.Version: 3.0.12
✓ Impossible to cancelCancellation on the app doesn’t work, you get stuck on a blank screen. You have to message support to cancel. They don’t cancel after you message them, they start calling you, leaving voicemails etc. Oh and look at all those fake 5-star reviews they miraculously received on July 18 🤦♀️.Version: 3.0.47
✓ Dreck. If changes don’t happen soon, this company will soon be NO MORE.I cant buy a month service on iOS app because it crashes every time I try. I can’t buy service on your website because I login, pick the plan then it goes to “Something went wrong” page. What is the deal? Why is everything so shoddy? This company could be making millions of more dollars in revenue but I see second-rate web design/hosting and even worse app development. There could be a few more products you could offer but - big surprise - not offered. Again - I CAN NOT BUY A MONTH’S WORTH OF SERVICE because NOTHING works. App crashes. Website goes to error page. Thanks for $50 paperweight. When I go to send an email to Tracki, can ya guess? It DOES NOT SUBMIT! I’m trying to give my money to this company and they have found every way to deny it. Absolute dreck..Version: 3.0.16
✓ Still no Push Notifications….I have an iPhone 11 and the push notifications only worked the first week I got this in August. Still no push notifications and have to rely on text (which is limited to 100/mo) or e-mail. It’s great if the push notifications were fixed for iPhone..Version: 3.0.22
✓ Just another junk companyPeople don’t take pride in there work these days and companies only care about a minimally ducked taped together product that makes a couple of bucks. That also lies on there website about having 5 stars but that’s a given I guess..Version: 3.0.63
✓ App Stopped WorkingI use to like Tracki but now it’s crap. It locked me out of the app. So I went online and had to wait the 20 minutes to try again and then the website made me wait 20 minutes again with no explanation whatsoever. I thought the device and app were made to save my life but your problems are making it very difficult to trust you. I bought a personal locator to be safe because your app is going downhill very fast..Version: 3.0.7
🙂 Tracki GPS Positive Reviews
Tracki GPS works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Tracki GPS.
⛔ Tracki GPS Problems
