- 96.2LEGITIMACY SCORE
- 96.7SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Mahjong Soul App Complaints & User Negative Comments 2024
Mahjong Soul app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Mahjong Soul? Can you share your negative thoughts about mahjong soul?
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Mahjong Soul for Negative User Reviews
✓ Stick to the web versionFun and fast paced, easy to understand but difficult to master. The only time I’m truly disappointed is disconnecting midgame. Even over stable Wi-Fi a hiccup can occur, but there’s no way to reconnect. The board stops and only completely closing the app can get you back in the game (with about 8 dead tiles on the table and a hand in furiten).Version: 1.9
✓ Ranked mode is filled with botsA decent app which is easy to use for games with friends but ranked mode is a waste of time as it’s filled with bots and the devs clearly don’t care enough to remove them as the issue is only getting worse..Version: 1.1.2
✓ Such a disappointmentIt doesn’t matter if your skills are good or not. They just control everything, you’re gonna be either very lucky in a weird way for a super short time and then keep losing over and over. And no matter how good your card is, your competitors will always win before you do. Me and my friends have been playing this game for a long time, in the end what we got is only disappointment.Version: 1.9
✓ Why meThe game is not good unlike the other games this publisher makes..Version: 1.1.0
✓ Beautifully made game but riggedThe game is beautifully made and have an interesting back story but it seems to be rigged toward paid customers and catered to their enjoyment. It will draw you in when you first start and you’ll win a lot, and then it will be rigged if you don’t pay for things and you’ll lose every single time..Version: 1.5
✓ Inconsistent rulesSo I’ve played mahjong a long time and this game won’t let me win when someone puts down the my winning tile, even if I have Auto Call on. TO TOP IT OFF, IT DIDNT LET ME WIN WHEN I DREW THE TILE. EXCUSE ME??? Then it had to audacity to tell me my “winning tiles” was what I threw away, and that was after I drew a winning tile but it didn’t end the game. Oh but in previous it worked. When you have Auto Call on (it doesn’t stay toggled on either Wtf) because otherwise you just don’t get the option to Call Game when someone throws down the last tile you need. Ahahahahha. TLDR; Buggy as all hell. As a Chinese person with a gambling problem I know the damn rules to this game and this ain’t it chief..Version: 1.1.2
✓ Successfully Paid But NO REWARDSI give one star to remind you, because i don’t know what else can i do, and i don’t know how to contact you. I successfully paid 8 dollars for 30days month card, and i got the gmail says i successfully paid and i actually lost 8 dollars in my account, and yet i did not get any rewards which should be 30days month card. I paid my money and i got nothing..Version: 1.4
✓ CrashesManaged to play for like 20mins before app crashed and now won’t start.Version: 1.1.2
✓ Trash game should go inside garbage bin.The most of time you play this trash game feeling：“ you are play seriously and carefully to try to finish a game but this process is like you are fxxking eating a ton of shxt”. Cause their system wants you play harder and more and more longer by giving a poor hand to you. This game is not fair. You cannot win by strength most of time. If you would like to play Japanese Mahjong, I highly recommend you play with your friends offline..Version: 1.9
✓ Your algorithm sucksFake riichi.Version: 1.9
✓ Very terrible gameUnfair and unacceptable game!.Version: 2.2
✓ 打遊戲靠充錢？Every single time when I met a person who pay on this game, usually they get the first place, why would that be?.Version: 1.6
✓ Needs more event and free gifts to experience the characters!Wish there’s more beginner events to experience the characters and customization! It’s hard to get into the game and want to buy more gacha when there’s a huge pay wall to even get a character :(.Version: 1.8
✓ Can’t even play it! :(I downloaded this game wanting to play it but every time I’ve opened it I’m stuck on the loading page until a message saying “failed to update due to poor internet connection, please restart the app and try again”. My internet speed is amazing here and I’ve done this over 10 times now. I don’t know how to get past this message and it makes me sad I can’t even get a chance to enjoy this game… please fix this problem!.Version: 1.3
✓ After updating, app doesn’t openI get a black screen for half a second and the app closes.Version: 1.1.3
✓ Broken rulesIt was very fun at first, but the rules of the game like to switch on and off from time to time. It’s costed me the game several times, when all I needed was one piece..Version: 1.1.2
✓ Great Mahjong client with annoyancesGood player base, not a lot of complaints. The pay stuff and gacha are of course not necessary to enjoy the game, but the gacha rates themselves are TERRIBLE, compared to most other mobile games I’ve played with them. Unless you’re prepared to spend a lot of money on cosmetics, even the 30 day pass ends up being a waste of money; you’ll very very likely not unlock anything. Additionally, a recent character (Eva) seems to use AI art rather than being a created asset. Her pose is unnatural, her shoes and dress have several inconsistencies that make it look pretty clear that she was, at least at some point, generated by AI. The other characters do not have artists’ credits, so there’s no way to confirm. If so, this is a pretty disgusting business practice and just makes the harsh cosmetic monetization that much worse..Version: 2.2
✓ Stuck on loginFix the login problem and we Gucci.Version: 1.1.3
✓ Fun but in game purchases frustratingThis is the only gatcha game I’ve ever played where you cannot try for new characters without paying actual money. I love all the mechanics and playing in the ranked matches. But the fact that there doesn’t seem to be a way to slowly earn premium jade just from playing the game everyday is so frustrating.Version: 1.1.2
✓ Do not buy Fortune CharmThere is a glitch in the game, I bought the Fortune Charm for months now, it should give you 1 extra daily quest + store up to 6 quests. However, I haven’t got the extra daily quest and I can only store 4 quest for many days now..Version: 2.2
✓ Need a google login option :<I played on the web browser and logged in through google. I can’t transfer the data from my account onto my iPhone if I can’t login through google. Great game, but this would just allow better data transfer..Version: 1.6
✓ Pay to winYou can play for free but not for win though. Luck and money thats all you need for this game!.Version: 1.6
✓ Terrible probabilityCannot imagine how terrible it is for the probability.Version: 1.6
✓ .Great game but goddamn been on a losing streak since I decline to give a review. So here’s your review..Version: 1.5
✓ Buyer Beware (Store will scam you)The game is fun but I don’t recommend buying anything from the store. Their characters (which are like $15 each) only give you the skin for a character, you then have to pay to unlock the actual character itself, which is random luck based. You will probably spend upwards of $30 to get a random character unlocked, and up to $450 to unlock the one you want through their pity system. When I realized this was the case, I asked if I could have a refund, even just for store credit in the app, and they denied it. Waste of $15, what a scam..Version: 2.2
✓ Unable to log in with twitterTried several account logging in with Twitter only this app happen to have a "failed to log in" issue because they can't assess the Twitter authorization page at all. I tried uninstalling and installing it so many times because I spent a lot of money on that account but due to this issue, I can't use it anymore. If the log-in issue never can figure out this app is literally trash that eats out my money: ).Version: 1.8
✓ Fake RNGWhenever you’re about to be promoted, you get poor hands and your pponents Richi at round 3.Version: 2.2
✓ Stop crashing plzzzI WANNA PLAY BUT IT JUST KEEP LOADING AT THE LOGIN PAGE :^D.Version: 1.1.3
✓ Unnatural game wins over over againThis game is more like a lottery game than mahjong. The wins are so unnatural- you will never see this happen in real life mahjong. For example, at the start of the game, player can have a ready hand already with a big four wind, thirteen orphan, three dragon, all they need is one tile to win. There is no effort involved, it is given to you. More so to the paying players. It is ridiculous to see this happen over over again..Version: 2.1
✓ Okay I guessIt’s okay,but it crashes a lot,I’m on iPad,I hope someone knows how to fix it.Version: 1.1.2
✓ Purchase went through but I didn't get my purchase in-gameSpent $22.99 to buy tge newly released skin. Purchase definitely went through on my Paypal but doesn't show up in game. Skins are only purchasable for limited time..Version: 1.7
✓ Does luck exist??I made it to adept in three player and even got my second star. After that, I have played several games and have waited 1 or 2 off of winning for each game in each lobby and I only win maybe 15-20% of the time. If I am so close to winning and all the tiles I am waiting on have 3 or 4 left, how is it that in each game I never get them and I see my opponents discard them? Is this secretly a pay-to-win game where the more you spend the better your luck is? 3 stars because it’s a great app and it’s easy to use, but for some reason once I got to adept 2 stars, the game never gives me the tiles I need despite despite waiting nearly the entire game for them just to lose to someone with a 1100 point hand..Version: 1.6
🙂 Mahjong Soul Positive Reviews
Mahjong Soul works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Mahjong Soul.
⛔ Mahjong Soul Problems
