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2nd Line - Second phone number App Complaints & User Negative Comments 2024
2nd Line - Second phone number app received 101 complaints, negative comments and reviews by users. Have you ever had a bad experience using 2nd Line - Second phone number? Can you share your negative thoughts about 2nd line - second phone number?
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2nd Line - Second phone number for Negative User Reviews
✓ Unlimited is not unlimited?I paid for the unlimited plan. But for some reason I am unable to make calls due to insufficient credit. I paid $100 for the the year and it isn’t working. Some help would be great..Version: 3.7
✓ Calls never come through!!!Don’t bother downloading this app is rubbish, the calls never come through. And you have to pay extra if you wanna call.Version: 3.4.1
✓ AwfulSo so bad, app is super confusing. Ended up paying about £25 and still can’t use it - the app keeps telling me to upgrade to unlimited for unlimited credits, WHICH I ALREADY DID. I suspect the positive reviews are fake..Version: 3.2.1
✓ Doesn’t let you see the textsDoesn’t let you see the texts you’ve sent/received. you can see it before you click on the chat, like a notification but when you go to see the full message it’s just an empty chat log..Version: 2.1.1
✓ It’s a no from me.Ok so first of all, the app states that you get ‘unlimited’ texts and calls to anywhere in the world. This is false, you get 50 texts and if you go over that you need to pay. I didn’t get my free credits when I joined either... Considering the fact I paid extra for those free credits. Complete waste of money and time. I do not recommend. I would give zero stars if I could..Version: 3.0
✓ Poor SupportI had a Year subscription and before the year ended I purchased a monthly subscription to keep the service going . I thought having overlapping purchases would keep the account going but it didn’t . The year subscription ended and now I don’t have Any service. Even though I have a monthly subscription in place. I’ve spent weeks now trying to get some support in getting my account working but nothing is being done . Theres no one to talk to to I’ve spent now a week trying to get this resolved , and the issue isn’t resolved . There isn’t a person dedicated to solving this. Meaning I should get prorated on subscription for the down time.Version: 4.0
✓ Phone crash during important callNot gewd.Version: 3.7
✓ TerribleI’ve now purchased credits twice without them being added to my account. I can’t seem to make calls today despite being able to yesterday… This app is super buggy..Version: 3.9.4
✓ Run AwayThis app is HORRIBLE!! If I could give it zero stars I would. Constantly dropping calls…then when the person tries to call back it won’t let the call go through. You’re sitting there looking at the app and missed call pops up…the phone never even rang!!.Version: 3.9.7
✓ UrgentI will like to know if the subscription is monthly or you charges per text pages . If I make payment for a month do i need to buy credit or I will have access to everything for a whole month.Version: 3.9.4
✓ Don’t download this app it’s a scam I repeat it’s as scamI subscribed for 59 dollars they told me it was a Christmas offer that was unlimited for calls for a year after subscribing they deducted all the credit and later on asked me to pay another unlimited monthly for 22 dollars I did and then again they deducted everything within 5 minutes it’s a scam I wasted 89 dollars they took it all for 2 days calls only I curse the developer of this site you and your family will die idiots pals take my advice and never use this app …..Version: 3.6.1
✓ Poor customer supportThere is no customer support in the I bought the unlimited calls sms monthly subscription and still app is asking me add credits To make calls Money has been deducted from the bank But I am not able to make calls. Please add a customer service number or chat system. And please tell me how to cancel the subscription I don’t want you deduct the money again without providing the service.Version: 3.3.1
✓ I regret buying this second numberI regret buying this second number. Buying this number is a total waste of resources. I pay for subscription but all my credit got exhausted. I advice people to stay away from buying this app number. I will rate 1 star.Version: 3.9.5
✓ PLEASE AVOID USING THISSimply just doesn’t work. Paid for the subscriptions and received no sms at all. Please don’t choose this app. Be wise..Version: 3.10.2
✓ Doesn’t workApp doesn’t receive calls all of a sudden. Can’t call out or text despite having paid for it.Version: 3.3.1
✓ Worst App I’ve UsedThis app absolutely hammers you with ads, even if you buy a subscription. It begs you to leave a review every time you change screens. Both of these behaviours impact the usability of the app. Edit, to clarify: the ads and popups for an app review persist even after paying them for a subscription. A response from the developer made it sounds like I had an issue with ads on the free version, which is not the case..Version: 3.9.4
✓ Reselling NumbersWhy do you resell already purchased numbers to another user. I bought 2 numbers and used them to verify my WhatsApp but after 24 hours, WhatsApp deactivated and banned the numbers purporting someone else used it to log in on another device..Version: 3.8.5
✓ Sending text messagesWhen I try to send out text messages No matter how many credits I have on my account The text messages I'm attempting to send out Will not send to the receiver for whatever reason The app picks and chooses when to send my text messages out.Version: 3.10.1
✓ Ok very goodGood.Version: 2.2
✓ No reviewSimply okay.Version: 2.6
✓ Not unlimitedI paid the monthly fee, yet I keep having to pay for more minutes. I’ve emailed 3 times and gotten no response. I’m a teacher and am using this to contact students and parents without having to give my phone number. I can’t afford to pay for more minutes every day..Version: 2.1.1
✓ Confused on pricing. Please assistI purchased the $10 per month premium account but I just made my first call and the app says I’m charged 4 credits per minute....? The “about sections” says what I purchased is unlimited and has no ads. I have not seen ads but I do see it charging “credits”. How can I get this fixed so I can use the subscription as purchased?.Version: 2.2
✓ Doesn’t let me pick a numberPurchased a monthly subscription but I can’t pick a number as every one I select (tried a lot) says it’s being used. Waste of money.Version: 3.9.4
✓ ArnaqueAvant l abonnement 49$ par an il était marqué appel et texte illimité. Et en 1 heures d utilisation fonctionne pu . Il demande. 123$ pour être illimité. Arnaque...Version: 3.6.1
✓ Too muchTakes too much credit for each call made.Version: 3.9.5
✓ Unlimited texting problem monthly own .I paid for unlimited texts but it sometimes goes back to credit . I don’t know how and what can I do to fix it ..Version: 3.9.5
✓ AwfulThis is the worst app! It doesn’t work when you upgrade so they take your money for something that doesn’t work!.Version: 3.9.4
✓ FrustratingWas using this to accept incoming calls. Paid the money to use it. Calls cut off after 20 mins and can only accept 1-2 calls. Not good! Will be contacting Apple for a refund..Version: 3.9.4
✓ Got unlimited plan of text messages and call still been cut offThe app won’t let send messages sometimes and want to pay more credit but I got an unlimited plan it’s quiet annoying and disrupt my business..Version: 3.10.2
✓ TerribleI have paid for credits twice and I’m still getting voice messages that I can’t make calls due to insufficient credit!.Version: 3.3.1
✓ Not fit for purposeI purchase this app about 3 weeks ago and it doesn’t work. You can only see the preview of incoming messages and when you click on it it’s has gone so you have no idea of the content of the message only the first line. I have contacted the support provided 4 times and haven’t had one response as to date. Terrible customer service! DO NOT PURCHASE WASTE OF MONEY! If I could have given this 0 stars I would have! Customer service is nonexistent.Version: 3.9.6
✓ Lost my number even though I paid every monthLost my number when I went back onto the app one day. I had used this number for a few sites which I no longer have access to because it’s like I never had this number in the first place. Lost me a lot of money!!! Too unreliable! Do not download.Version: 3.9.4
✓ Not worth itI just tried and I found that the prices are super high having in mind that you maybe will pay less for a regular line with a phone company , for every text you sen in USA it charges 3 cents with you by 200 cents for 9.99 at month , not worth it if you need to used for work in order to keep your regular number private. I don’t recommend this app..Version: 2.2
✓ Doesn’t workTried to sign up but provided me a blank page when requesting a number … kinda useless to provide a service for second numbers then you have no numbers to provide ???.Version: 4.1
✓ MisleadingThe website goes on about unlimited calls and texts but this is very misleading. You end up with credits and they seem to be very quickly swallowed up by texts and calls. I’m using this for business and with no less than 10mins of call time and 3 or 4 texts I’ve already used near 25% of the monthly credits. Also, as an app for contacting people, I can’t seem to workout if you can even save contacts or access your own phone book through it. To be honest, it’s a bit rubbish and again, I feel very misled by the advertising..Version: 2.7
✓ Always issuesI always have issues with this app and I never get any answers from the support. I pay for nothing.Version: 3.9
✓ LootersYou’re looters. I paid for monthly subscription and receive a balance of 200C. You people are fraud..Version: 2.6
✓ Not WorkingI have purchased 1 year package last December, it worked properly for few days and then it stop working and could not log in or restore the subscription. I have contacted the support team several times via mail, without any proper answer and the issue is still pending. Restore the subscription or refund me.Version: 3.9.7
✓ Doesn’t receive confirmation numbers from dating appsDisappointing!.Version: 2.4
✓ Cancelled subscriptionMy subscription is cancelled and I’m still getting charged!.Version: 4.3
✓ Stupid appCost 9$ to get it .. made 1 20 second phone call and it’s already out . Don’t get this app !! It’s a rip off !.Version: 2.8.2
✓ The Worst OptionSince I got this app a few month ago, I haven’t been able to use it. I am not about to receive texts as a normal line would be able to for verification purposes and now I am unable to send texts at all even with 2000 credits in my account. What a waste of money..Version: 3.9.5
✓ Travel,transportation $ other businessBusiness.Version: 3.9
✓ Not workingI have charged a full year and when I make a call it tells me insufficient credit. Looks like this application is a scam and I’ll have to dispute the charge with the credit card company and report to Apple Store. I am not sure how to connect with the company..Version: 3.5.1
✓ Misleading appYou said premium user gets unlimited calls. I paid and currently on premium plan but it keep asking for credit 1000 seconds or so. From the user reviews I saw here, a lot has complained about this and you always give same stereotyped response about various users demanding for different plans..Version: 3.10.2
✓ Not impressed!!!Nothing I tried to do really worked. I bought many credits, the would show up and then disappear. I’m over it. I do not recommend this app. It would blip and close on me all the time. They’ll take your money, though..Version: 3.10.2
✓ DON’T BOTHER if you need to receive important text messages!This thing is USELESS if you need to receive text messages from anyone important! Banking apps, confirmation texts etc, anything important just gets bounced out or LOST in their system - it NEVER REACHES your phone! The text messaging DRIVES YOU MAD its SO POOR! I spoke with the team and they tried to tell me that texts that I sent had never reached their system, even though I showed them evidence that they had clearly been sent by my phone to various parties at the same time and ALL had received except THIS APP! Very poor excuses! As a phone app, I can’t fault it. Works great..Version: 3.5.1
✓ Won’t connect callsWon’t allow me to connect to call from a friend tells me to press 5 I press it and still doesn’t connect.Version: 3.9.5
✓ DisappointedSo disappointed. I paid for the trial at £9.99 assuming I would actually have minutes. It gave me 700 credits but didn’t explain how much time that gave. It cut me off and had used all of the credits within 2 minutes. To refill the minutes or get unlimited it is way over priced. I have had this app not even 5 minutes and will cancelling my subscription immediately.Version: 3.2.1
✓ Doesn’t work most of the time, waste of moneyTitle says it all: unreliable and half the messages don’t go through. After you pay for the subscription they tell you that there are regulatory reasons it doesn’t work with Normal cell phones. Then they have the gall to encourage you to get other people to sign up for the app because it works app to app. If I wanted to do that I’d use WhatsApp that’s free. Strongly do not recommend and have already cancelled the auto renewal on my Apple ID..Version: 4.0
✓ DON’T BUY THE SUBSCRIPTIONHi! I’ve been using this app for a few months and it has been extremely inconvenient and unjustifiably expensive. If you are looking for a reliable 2nd number, search somewhere else. This one is not reliable and was a total waste of money. I also lost access to sensitive data due to the app’s failure to provide the service that I paid for. I lost my number although I paid for it and now can’t access my account that was tied to that number. Please, don’t support this app with your hard-earned cash, cause it’s a scam. I feel robbed blind! There’s no customer service or any kind of support. I’m devastated and just want to warn other potential victims of this scam..Version: 3.10.1
✓ Garbage appAbsolutely garbage app, made me pay monthly subscription price TWICE in one month!! Unacceptable. UI is complete trash. Not easy to find settings page??? It logged me out all the way for no reason. Completely disappointed. Total time waste and money waste. If I could give 0 or negative stars, I would...Version: 2.0.4
✓ Paid and unsupportedUnsupported.Version: 3.8.5
✓ HmmmmNot clear how many credits needed to make a call or message so when I try to do something it tells me I have no credits I like the fact uk mobile numbers are available.Version: 2.6
✓ Zero starsPaid for the app it’s useless it contacted once and cut off the call, my husband keeps calling but it doesn’t ring my end. What a waste of money I am not happy !!!!!.Version: 3.9.2
✓ Doesn’t work at allI paid for subscription, but still see screen to choose phone number. Restoring doesn’t help. After dev response about good news - tried again. Same result, doesn’t work. Please, if you give feedback that issue is fixed to the end user - make sure that it is really fixed! Otherwise it super frustrating!.Version: 3.9.4
✓ Not workingGot it today, paid upfront trial fee. Worked for a few hours and now keeps saying recipient number doesn’t exist. I’ve tried it with half my contact book. Avoid.Version: 3.4.1
✓ No Bad & No GoodI send messages to iMessage the messages no send or the person never receive messages. The person no have iMessage and have other messenger receive the message. In occasion send or receive call work and any other moments no send or receive..Version: 3.8.5
✓ DissatisfiedI’m having issues texting and getting premium service after paying $20. My text disappears after texting maybe because I’m using iPhone 8. I’ve a Samsung and I’m trying to login my account on that phone but there’s no login option..Version: 3.9.5
✓ Cant even get on my accountSo i purchased the £19 a month version and 2 days later i have to buy a new number/subscription and no matter how many times i press restore i cant get hold of my purchased account..Version: 3.1
✓ Cancel this appI am trying to cancel this app and can not find out how to do it. I need to cancel asap to ensure I’m not charged. I see delete account but it is not clear if deleting the app will automatically cancel the subscription fee. Please make cancellation process easier..Version: 3.10
✓ Not recommended at allllExtremely bad service.Version: 3.9
✓ Update when no update availableStrange error telling me I must update after getting a subscription but there is no update available so can’t actually use the app.Version: 3.8.5
✓ UnreliableIs this app going to ever work today??? 😡😡😡 I woke up this morning to send a message to my friend which I still texted last night, now it’s saying “Recipient number is not valid, please check and retry” I have been retrying for hours, what can I do to get it to work, geez this is getting annoying 😡.Version: 3.9.7
✓ Don’t use it - horribly expensiveScam.Version: 3.8.5
✓ Takes your $ then kicks you out.No customer support. No matter how often you email them. Thank you for taking my $ for a while year subscription!.Version: 3.8.2
✓ It’s horribleJust don’t.Version: 3.1.2
✓ It is unlimited or not?I paid for a year of unlimited calls and texts. Made a phone call and it dropped because it said I didn’t have enough credits left. What was the year membership for? Is this a scam? It is unclear what I’m paying for..Version: 3.10.2
✓ Incredibly frustratingI have tried this app 2x and both times it hasn't worked properly. No ability to audit credit usage, received an error when trying to add not add credits and the FAQ/Support page does not load. Don't waste your time and money..Version: 3.10.1
✓ Can’t reply to text even when you purchased creditsI had a 2nd line and cancelled as I couldn’t send text messages even after buying credits. So I ended up buying a new line and now have a different number and still can’t send sms messages after buying credit. :(.Version: 4.4
✓ Hit and missThe app is hit and miss on receiving and making calls.Version: 3.9.5
✓ Is not working fine for meMy messages keep disappearing and I can’t see my previous messages with my friends please fix this asap.Version: 3.9.6
✓ So so badDon’t download. Receive random calls from this line and my own number since downloading this. Have a feeling they’re selling data using this app. Doesn’t even work for what you need. Now I get spam texts and calls CONSTANTLY Don’t waste your time.Version: 2.7
✓ MehFine but glitchy and slow Used better apps before.Version: 3.4.1
✓ Not Working any moreDespite paying for one year subscription and extra one month Unlimited Premium service 2 days ago, I have not been able to send SMS or make phone calls since today, I hate this because it is affecting my business negatively..Version: 3.9
✓ Poor appVery very expensive and consistently ask to share your experience, to a degree that I cannot work with app, nearly every 30 seconds. Besides the design is not very nice and you cannot find your way around, for example I cannot find the voicemail! Really 1-0 star.Version: 3.2.1
✓ Total rip offNo you do not get 3 days free! Stop lying to people. You get about 6 texts then are stopped from texting and told to subscribe for a month. This is very misleading. I deleted the app as soon as I saw it was a fix and will not be subscribing. Dear Developer, Do not reply talking about different deals/packages for customers. You are well aware that you are ripping people off with your misleading info. What a scam.Version: 3.10.3
✓ Keep asking me to reviewI haven’t even made a call and you’ve asked to for like 3 reviews already. It makes you look like the insecure, jealous high school boy who can’t believe he got a hot girlfriend and messes everything up cause he refuses to believe she actually like him because he’s sweet, witty, smart, and like an Ohio 6 (lookin at you Corey Matthews. God Tapanga Lawerence (probably spelled that wrong.... nope let’s mark that definitely) was so hot... wanted to touch the Hiney... still would if given the opportunity, so long as that thug Shaun Hunter and doofus Mathews weren’t there to ruin the entire experience. No thanks!! They’ll try and turn it into some Feeney life lesson and I really have no time for all that nonsense. I digress though. Oh yeah, 2nd Line- Quit being so needy and insecure. Not a good look. Also, I cancelled my free trial within 24hrs of signing up and you thieving clowns tried to charge my account for $5.99 anyway. I just talked to Apple who confirmed I should not be charged that. Now because of your thievery tactics, I can’t download worthwhile apps until Apple resolved the issue. I should sue you for incompetence and wasting so much of my time. DONT EVER USE THIS APP. THEY WILL TRY AND STEAL YOUR MONEY.Version: 3.0.1
✓ Annoying when it stops workingGood at times but stops working often Please sort this bug as need it to work always.Version: 2.5
✓ I subscribed and renewed and I am unable to make CallsI have reached out to customer care with no reply I paid 9.99 and still unable to make calls every time I call I receive an error “unable to make call” even though I paid for an entire month.Version: 3.0.1
✓ PriceyIn my opinion it is pretty expensive..Version: 3.4
✓ Doesn’t workI wanted a virtual US number so my friend in prison in the US could call me without being charged too much. But every time he tries to call my American number that I got from the app, he says the call never goes through… I just paid for a subscription.. what’s going on?? I even open the app and wait for the call but it still doesn’t come through...Version: 3.10.4
✓ Hasn’t been workingNew line not working at all! Text or phone! Somethings not right!.Version: 3.8.2
✓ ScammerrsApp is just a scam. Developers are an even bigger scam. The subscription is a waste and they make you pay require to purchase credit in order to do a single thing. I need a refund ASAP i have cancelled my free trial which cost £5.99 within minutes i want my card refunded ASAP.Version: 3.0.1
✓ It works but,It could simply accept my settings choices and not ask me for different configuration for tracking (and this marginal rating which reduced a star) every time it’s opened or switches screens. I’m satisfied but also lazy so I haven’t looked around..Version: 3.9.5
✓ JunkDo not buy this app! It doesn’t send texts and if you do send a text it disappears so you don’t know if it sent it or not. I’ve had this app for about 4hrs and when I went to use it, it keeps shutting down. I’ve uninstalled then reinstalled the app but still does the same thing. I’ve already unsubscribed and deleted. Waste of time and money.Version: 3.9.7
✓ Shutting Down Often & Too Late To Receive TextsIt keeps on shutting down and have to wait to refresh. Also, won’t show the incoming texts until it’s too late, like I already sent minutes later before I’d get the previous incoming texts. Also, the support option crushed down til I lost interest contacting them..Version: 2.0.1
✓ Worst text numberI was charged for outbound messages which I read before purchasing the app that’s unlimited and the following day i still have up to 670 credit and I can’t send messages because it wouldn’t go through.Version: 3.9.5
✓ Credit topup doesn’t workI’ve contacted support twice regarding this now. I topped up but the credit within the app hasn’t increased..Version: 3.6.1
✓ Not goodIt was working perfect for months and then within the last week I can’t receive incoming calls at all awful.Version: 3.4.1
✓ Doesn’t workDidnt even work Don’t download.Version: 2.8.2
✓ Unable to restore subscriptionI’ve tried restoring my subscription so I could keep the same number and it isn’t allowing me to do that. I was 2 days late with the payment only. I keep trying to restore it and it says that is restored successfully but it isn’t working..Version: 3.1.2
✓ Bad appAt first I bought a number and a second when I get back into my app it is showing only one number how is that possible I need my other number as fast.Version: 3.7
✓ Too expensiveOther better apps are cheaper..Version: 2.5.1
✓ TrialI am sorry I can’t tell you what to do but Atlease you should be able to give us 1day trial to see if you have all we want and if you do we continue with your service but you just wanna get money like that and giving unnecessary 1month free, what if you don’t have the service that I want ? I loose money. That some stupid strategy.Version: 4.3
✓ Horrible!!! DONT GET THIS APP SAVE YOUR MONEYAt first I wanted to pay and when I confirmed everything it kept saying the same thing and didn’t load, if it takes my money I’ll be very sad. Please do NOT download this app, will potentially scam you.Version: 2.2
✓ DO NOT USE massive spam issueWould have given 0 stars if possible. App must sell the number to spammers. Installed for 2 days and not yet given number out to anyone just in case it didn’t work. So far Iv had to block 10 numbers and had lots of unsolicited calls including video calls on WhatsApp. DO NOT USE THIS APP.Version: 2.8.1
✓ App doesn’t workI have paid for a subscription but an error means that my account can not be verified so I am unable to use the app that I paid for. Despite repeated messages to app support, I have received no reply or help. I feel like I have been swindled out of my money, paying for a service that doesn’t work, with a complete lack of customer service. I definitely do not recommend this app..Version: 3.5.1
✓ So annoyingPaid £30 for a year, pop ups WILL NOT STOP! Even though i paid for the full version I’ve still got to pay for credit? Pointless app.. and this number is associated with another person too!.Version: 3.0.1
✓ My incoming calls keep getting cut ofI’ve been using this app solely to receive calls ! Can I not receive and unlimited amount of calls ? If so it hasn’t been stated ! And if not is there some sort of technical issue happening ?.Version: 3.8.1
✓ Nonfunctioning appThis app has stopped working for me long ago. It does not load when I click on the icon. I’ve sent two emails requesting support and have heard nothing back from them. On top of this, it doesn’t give me an option to cancel my subscription with them..Version: 3.9.7
🙂 2nd Line - Second phone number Positive Reviews
2nd Line - Second phone number works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact 2nd Line - Second phone number.
⛔ 2nd Line - Second phone number Problems
