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NaturalReader - Text To Speech App Complaints & User Negative Comments 2024
NaturalReader - Text To Speech app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using NaturalReader - Text To Speech? Can you share your negative thoughts about naturalreader - text to speech?
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NaturalReader - Text To Speech for Negative User Reviews
✓ Potential UnfulfilledNot bad, but simply too many glitches and completely unresponsive “customer service.” After several follow-up emails I sent, and getting no response, I realised they’re not actually *interested* in their customers or issues. (It would have even been nice for them to report that they can’t resolve an issue - or were trying… or anything at all.) It’s not a cheap subscription, and so a faulty product made by a disengaged or disinterested developer isn’t something I’d recommend to anyone. A pity..Version: 5.30
✓ Rip OffPayed the monthly fee. Wrote out my text..proceed to download it and it tells me I can’t use the audio on YouTube or for any commercial use. Just personal and tells me to go see the site for their commercial version. Garbage. They should have mentioned beforehand..Version: 5.50
✓ Jumbled wordsScanning the pdf onto the app to have it read to me has been the most easiest thing I could to do have my college course materials read to me. However I have had nothing but problems and having ADHD my train of thought gets thrown off and I lose what I have just been read to. It will totally jumble the word and say a random not even close word and my thoughts all over the place. I do not have the time or patience to take a photo of each page to have it read it to me. I would rather have it scanned in to a pdf and uploaded to the app but since it gets so jumbled and I have to start over a lot it is very frustrating having spent the max amount to have the “real” voices I feel I am being robbed and I do not like this as much as I did when I first started using it. Please fix this!.Version: 5.80
✓ Too expensive for my needsI would never have tried it if I’d known how much it cost before downloading it. The default uninstall didn’t remove all the data nor the copy of the pdf made for the app. The lack of transparency wastes time and money..Version: 5.50
✓ Intentionally warped voices in premium! 😤The Plus voices are incredible but expensive. The premium subscription is a deliberately deceptive trap. The voices are warped intentionally as to be so frustrating and unusable! The free voice versions are more useable than the premium voices!! Morally ambiguous format design to push all users to the most expensive subscription..Version: 4.5
✓ Lack of transparencyNot upfront about what the limits before in-app purchases.Version: 4.5
✓ It doesn’t work as expectedI got this app that’s bling it would help since I have a lot of reading to do for school, after testing it out it went well so I decided to purchase the app, I was disappointed that I could not add pictures from my phone like I had to take them and it was as if I was taking the pictures all over, once I finally added all pages it read for maybe a few minutes and asked me to purchase it if, I had already paid for it so I just pressed restore license and it asked me again and when I finally was able to go back to my reading it wouldn’t play. The other part that was frustrating was when I had taken a good picture it still skipped several words or sentences. I was a bit disappointed after reading some reviews I really thought this app would work well for me but it unfortunately didn’t.Version: 5.60
✓ App doesn’t work with Lockdown ModeI hear great things about this service/app and I would love to check it out for myself, but it appears that the app is not functional on iPhones that have the setting “Lockdown Mode” turned on. Unfortunately, keeping this setting turned on is required for me to use my iPhone, so I am unable to check out the app nor use it for myself. 3-star rating to indicate that I’ve heard great things about the app and to not tarnish its reputation with my rating while also indicating to developers that my review is merely intended to flag a problem with the app itself. When I open the app, the screen shows a page that only displays the logo and the text “Refresh the page if you’re not redirected shortly.” The page does not include an option to refresh the page. The page does not redirect. This problem persists even after restarting the app and is not related to internet connectivity issues..Version: 6.2
✓ Memorable. Yet I Find Myself Wanting MoreReads books and pdfs out loud for free Filters out text in graphs and tables The voice I heard in particular, seems to enunciate clearly at first. But I soon found it flattens the natural intonation of words. This made the punctuation seem overly robotic and not human. I found my mind switching off..Version: 4.0
✓ Works great but only in certain situations.It’s very easy to upload documents to NR through the desktop app and access them on my devices, but there are inconsistent results. iPad Pro 2020: Documents will load but will not play. I have an imperfect workaround where I’ll play docs through NR on my phone and read along on the iPad in NR or Acrobat (if I need to annotate the doc), but it would be nice to be able to read/listen all from one device. iPhone 11: Documents uploaded to NR through desktop will load and play, but audio playback will often timeout when I’m away from WiFi and using my data plan — this happens both when the device is locked and unlocked. This can be frustrating when I’m listening while driving/biking and I would have to pickup and unlock my phone in order to resume audio playback on NR. iOS generally: It is difficult to share documents accessed originally through iOS devices to the NR app. I can easily share articles, webpages, etc. to other apps I use like Instapaper or Evernote, but in many cases it’s not possible to share directly to NR (especially through Chrome for iOS). Hopefully these issues can be addressed in an update soon. The text to speech (particularly the Plus voices) with NR is second to none and has made grad school obligations and my ADHD so much more manageable. I just wish it was a cleaner solution on devices/iOS..Version: 1.4
✓ Horrible AppI signed on for this stupidly a year ago, but the app was subpar. I haven’t used it since and forgot about it until it auto charged me for a renewal which costs over $140 Canadian. I had a stroke earlier this year so hadn’t been paying too much attention to my subscriptions as I’ve been in therapy for my physical body, as well as in group therapy and one on one counselling for my mental health as I’ve suffered from severe depression and anxiety. I wish there was some better warning. It should give a pop up notification on your phone before renewing. I’m unable to work right now so this charge for something I don’t use hurts a lot..Version: 5.50
✓ BuggyIt was great at first. Decided to test it out for a couple of weeks before upgrading to premium. The first book worked great, but it’s been disappointing since. It will stop in the middle of reading sometimes after 20 minutes and sometimes after 2 and will just have a blank grey bar in the middle of the screen. It requires me closing the app completely. It also loses where I was so you have to scroll back to find where it left off. Other times it will stop reading and tell me I need to upgrade to use a premium feature, even though I’m not trying to use a premium feature. I’m going to just delete it and try another..Version: 3.4
✓ Good but expensive and issues reading letter fExpensive as the only decent voices are on premium plus. would have given 4 stars but issues reading the letter f is annoying for the $$$$$ paid. Tried reporting but no reply or fix, disappointing..Version: 4.1
✓ Constant bugs overwhelm amazing techIt’s clear that natural reader’s voices are fantastic — if I could have them read me PDFs during my commute, I would do it every day. The problem is that, despite being a paying customer, I can’t actually achieve that goal. The app is constantly freezing and crashing; its user interface is miles behind the quality of the underlying voice tech. It spontaneously stops reading; it freezes when I attempt to push buttons while it is reading things; it prevents me from closing windows, or when I close windows it restarts from the beginning of my document. It freezes when I attempt to skip forward or backward. I am still trying to use it because the underlying reading is so good, but the app is so unreliable I’m sad to say I may have to just stop..Version: 4.3
✓ This stupid app causes me a traumaI can't cancel the subscription. The voice is terrible..Version: 4.75
✓ HorribleLet’s you only have 5 minutes of reading a day unless you pay $19 a month, I tried finding an app that reads text out to me as I have dyslexia and I thought this app was good until it tries to leech off you just for immersive reading. Deleted app straight away..Version: 5.80
✓ Massively overpriced!They want £18 per month!!! This is insane! The app has issues too, won’t browse webpages, you have to paste in each url and wait for it to download it. Their previous version was 100’s of times better and wasn’t trying to empty your bank account. Shame on you Natural Reader! Absolute shame!.Version: 5.20
✓ Have to pay for welshIm disappointed to say the least. This is a great quality app with very clear and realistic voices. However i am incredibly disappointed that ALL the welsh speaking voices are required to be paid for?! I think that’s just disrespectful, why should i have to pay for listening to someone speak my native language??.Version: 5.31
✓ The trial is way too shortThis app has free voices that are alright but if you wanna try the AI’s it will only allow 5mins, I would have considered paying for it! If it did me justice for this one assignment. The free trial is always an option for those with credit cards and keeping track on pay dates....Version: 5.30
✓ You get 5 minutes a day before you have to payIt’s not worth it.Version: 5.90
✓ Garbage and support is garbageApp doesn’t work. Paid for a year subscription and it doesn’t what it’s supposed to. Plus I’ve emailed the app developers with my issues and no response. I want my $150 back. Or fix your app..Version: 6.2
✓ Help button??.Had a text message pdf which i could not find anyway of getting into this app half an hour looking is too long and no help button easily visible.Version: 3.4
✓ Good but when this happens…The app overall is good, but sometimes it either just loads for super long to read the text and just fails to play, and then sometimes it won’t even make any sound. But other the app is great! But please get back to me developers and help solve this issue..Version: 5.50
✓ It could have been so good.By far the most human and expressive voices out there. However, this is entirely undercut and made useless by two things: it cannot read letters that are kerned together in certain documents (like ff and fi) and thus turns all words with those letters into nonsense. When I try to upload ebooks and it does its own conversion to pdf it maintains these problems. Secondly, it does not let you browse a book or pdf via the table of contents like every other reader out there. If you want to skip to a certain chapter you have to check the contents page at the beginning if you’re lucky and there is one, or worse you just have to scroll around. For reading large pdfs or textbooks, which I imagine is what many people want to use this app for, this is absolute garbage. Really and truly disappointing especially considering the other most popular app on the App Store (speechify) has similar issues. I recommend using the built in iOS spoken content accessibility feature on iBooks with one of the Siri voices instead. The voice is not quite as good, but at least it can read text and browse pdfs properly..Version: 5.50
✓ $19 per month subscriptionThey are crazy if they think I am gonna pay $19 Per month just to have unlimited access to the reader. Not going to happen. Listen people, your phone has a built in text to speech reader used for blind people…and it does the job just as well! I have used it many times. Goto accessibility in your settings..Version: 4.3
✓ Huge disappointmentI’ve used every version of NR since version 4. On my phone. On my desktop. On my laptop. I used the paid version and bought the premium voices. In short I loved most everything about It. Last week I upgraded my phone to an iPhone 12Pro and most apps transferred seamlessly except for Natural Reader. It did transfer sort of but my library was erased and new books wouldn’t load so it was essentially useless. I went to the App Store and downloaded the new version. It’s cloud based and the interface is much different and of course it is now subscription based. I hate that but whatever I use it regularly especially when I travel so I purchased it with a year subscription. I’ve tried to use it several times now and it regularly locks up after reading a few paragraphs. Today I stuck with it through several lockups and it reached the daily 20 minute limit for the unpaid version and it displayed the upgrade screen. What? I just paid $60 for a yearly subscription. I checked the profile page and it says I’m logged in but it won’t read anymore. I haven’t called customer service yet and am disappointed that I even have to. NaturalSoft the online version needs a lot of work. Please make the personal version available on the iPhone..Version: 1.4
✓ Great but..This app is awesome, just what ive been looking for but could be improved. The premium and plus voices should be free and if not, atleast make the premium voices free.Version: 1.4
✓ For the price it could be a bit betterI like the plus voices. They’re quite good, but the price is pretty steep considering the advances in voice technology that are available these days that this app doesn’t seem to use. The AI still can’t work out the intent behind sentences, and sometimes it trips up over words for no reason. It would be so cool if it could be improved further..Version: 4.4
✓ Good app, zero necessity for subscription!Besides the subscription feature that does make absolutely no sense for this app category, this is a nice and useful app. IMO there should be a one time purchase fee to this app, as subscribing to it doesn't make any logical sense. It’s not like the user is getting weekly or monthly services and hence the use for the subscription. Sell it once and like the other developers make regular updates to it until it doesn’t need to be patched. Simple, useful… Thank you..Version: 5.20
✓ Sales funnel is deplorableI feel pretty cheated how bad my onboarding experience with your app is. Instead of telling me what your prices are upfront so I can commit to a feature set and a fair price, I am tricked into using your app for 5 minutes, only to then find out the price. But oh wait! This confusing “premium button” is available. I try that, and great, maybe this tear is free. No. You are teased for 20 minutes before being told what the price for that tier is. I also had to create an account in order to be treated like this and I suspect I’ll get spam emails from you for now on. I don’t feel treated right and honestly. I know the App Store is a cruel place but I was totally fine compensating a developer for hard work. I hated feeling like you were trying to trick me through an opaque and mischievous sales funnel..Version: 5.20
✓ Bug issuePlease gix your log in bug issue specially using login with google.Version: 5.80
✓ No Better Than SiriProbably my fault for not reading the subscription offer properly but unless you pay for the Premium Plus you end up with a basic offering that quite frankly is no better than the Siri ‘read’ option in ‘Accessibility’ which is free on the iphone! Also there is no option to upgrade from basic to premium … the only option I could find is to purchase the full premium subscription! I feel like I’ve been ripped off ….Version: 6.2
✓ Good but unreliableThe app is good at reading text and the voices sound good but it’s not always easy to open your documents in the app + it keeps on crashing/stoping during reading and you have to reopen the documents. Unfortunately. Still useful for short documents..Version: 1.4
✓ App stopped respondingUnfortunately after recent iOS bests 2 update, app stuck on loading screen. Overall is fine, however there’s an issue when pasting some text. When you leave some bracket space, then try to read out loud, app it’s sell put everything into one text, which sound completely different in terms of pronunciation..Version: 4.4
✓ Worthless for reading booksWith their highest tier paid accounts, there is a very low limit on how much text can be read per day. If you plan on using this to read books (pdf/epub), then don’t bother. I can’t even get through a normal sized book before it changes to their unlimited “PREMIUM” voices which are pure robotic trash. There is nothing premium about them, and it’s unthinkable that their daily limits are so low. I contacted their useless support staff trying to pay for more characters per day, but they simply told me to open a 2nd account. Yes, they expect me to login and logout of various accounts every day just to finish a book in a somewhat human voice. How stupid can they be? Paying customers want to pay more for their service and they simply tell them to go through a bunch of nonsense every day. I hope some other company comes along and offers reasonable limits and upgrades as these fools clearly don’t want to make money. The app is buggy and has artificially low limits. It’s not worth the money or headache..Version: 5.80
✓ FIX THIS!!!I was entering the app and it said passwords didn’t match I checked letter by letter and it was all okay so fix this dummy.Version: 5.50
✓ Too much loadingI paid for the plus plan and I expected to get everything I paid for. My main issue is that the AI voices keep loading every 30 seconds which leads to awkward pauses between texts that you don’t know if it has stopped or if it will keep going. For the price I paid, it is so not worth it and will not purchase again..Version: 5.31
✓ Capitalism at its finestI used to love this app, I mean what I could use before I was bombarded with messages that I couldn’t use the app no more unless I paid for it. I’m not entirely sure when it became acceptable for apps to start charging for the most mundane things ever like someone reading to us in a realistic fashion (could be because I never agreed with it therefore I never cared for it) but apparently it has. All I wanted to do was be read to, as someone who loves reading I am more than capable of reading to myself however I should have the leisure and liberty to have someone read to me without having to dig into my pocket to pay that company. We as consumers don’t look at the fact that you guys are asking for money as a donation to keep your company running because you don’t need any money to keep a company that designed realistic reading voices running, we look at it as what it is: a money hungry business that can’t do the most simplistic things without asking for money. Not everything has to be a rouse to get money, and if you have to depend on your consumers to make your product, start producing a product that is worth spending money on, hence why the food industry is so successful. Don’t waste your time and energy on a product that won’t change any market you put on. It’s not necessary and it makes your product less desirable. - A very angry past-user.Version: 5.80
✓ Poor transparency on costs & limits on free featuresDoesn’t tell you prior to download that the free trial will only last five minutes. Then $19 a month. Apple should force apps to disclose on the app store description the EXACT limitations of free features so you don’t have to waste precious time installing, finding out how limited the free features are, uninstalling, rinse and repeat. Thumbs down..Version: 5.60
✓ Great but way overpricedI’ve really enjoyed using this app as a way to replicate the experience of an audiobook with texts that have not yet been created as audiobooks. It works pretty flawlessly and the ‘Plus’ (or is it ‘Premium’) AI voices are great……however…. Once the free trial time expires the free voices are fairly poor quality and the subscription fee feels extortionate for what you get. I guess some people don’t mind paying between £15-20 per month for a nice voice but there is no way I can justify that kind of recurring expenditure. I’d consider a one off fee, or a much lower subscription (up to £5 a month) but as it stands, it’s a 3 from me..Version: 6.1
✓ Waste of timeHonestly who charges a student 19.99 for a stupid app Never download it ducking waste of time Just write it out that you plan to scam me, fools.Version: 5.80
✓ Expensive and frustratingWhen the app works well it’s great and easy to use. All the voices available are good. BUT it does not work consistently and stops constantly. At the start for the trial it was great then I spent a large sum to buy this to help with my study and it just stops reading all the time. Sometimes it will start again but the majority of the time I get two mins reading and then it won’t work again for ages. I am really sad and frustrated..Version: 6.1
✓ Terrible clueless supportI am a plus member , and my mo3 converter stoped working for almost 4 days , support team is terrible , every time they reply to my message they forget what was my issue originally and what they asked for, they don’t even show minimum care. Until you don’t fix your support team you deserve 0 stars.Version: 4.3
✓ Works fine, but poor value for moneyThe subscription costs more than Photoshop or Office. For a text-to-speech app, this is absurd..Version: 5.20
✓ Useful but hate the subscription systemI find the app useful but I hate the subscription system, and would rather use a system that uses just a standalone premium app with no time gate, even if it costs $100 to buy. And by the way, I also remembered an older app that is a standalone premium app, but that got removed off the App Store. Please add it back..Version: 2.9
✓ Nice PDF upload and Paid AI voices; crappy taking pictures of pagesI have tried using your picture text to speech and it’s horrible and cumbersome compared to speechify. Your software is why I switched from Speechify when it comes to reading pdf documents and the human voice -(although, I don’t know if they have updated their voices). However, trying to take pictures of a book, text book, novel feels like I’m in 2010 and I am having to take redundant steps to read a page. Please update like speechify where you can take multiple pictures in an order then upload them into a single file. Your process has me spending more time taking pictures, clicking boxes and trying to take another picture of a new page then hearing the first page. This has to be updated asap!.Version: 5.90
✓ Text filteringText filtering barely functions..Version: 5.60
✓ Don’t download thisI tested it on the website version and it was okay, but then when I started using the app after 5 minutes it was going to make me pay way too much. Don’t fall for it. Get another app.Version: 5.90
✓ DONT GET THIS APPIT TAKES MORE THAN 20 MINUTES TO SAY “A” TIS IS IN 2021 FIX PLEASE!.Version: 2.75
✓ The App worsenedWith the LLM voices Natural Reader exhaustes the 500k way too fast. If any updates to products are offered they should not damage the quality of the service but rather added to the subscribtion without changing the initially attractive rational for subscribtion. This is massive con compared to Speechify who offer unlimited characters..Version: 6.2
✓ A dudGreat tool but even subscribing to the standard monthly price still doesn’t give you anymore than 5 minutes. Feel somewhat ripped off.Version: 5.20
✓ PLEASE GIVE US AT LEAST 1-3 NORMAL SOUNDING VOICEIt’s amazing, if half of the normal sounding voice were free it’ll be better.Version: 6.0
✓ Gets stuck often, clunky and overpricedGet stuck on my epub files a lot and I need to jump a paragraph ahead to continue. From my experience, the AI voice is only marginally better than the latest Siri, which is “free” and unlimited. To use Siri to read an ePUB, I use a free online epub reader which then lets me enter Safari’s Reader Mode on iOS 17 and Siri can just read that to me, again for free and unlimited. I wanted to love this app, but it wasn’t anywhere as slick as it needed to be to be worth the money..Version: 6.1
✓ Don’t even tryObviously like everyone scam the only way to use the app is to pay an unnecessary amount of money and to claim it’s worth it.Version: 1.4
✓ Poor quality voicesIt may function well but unfortunately the premium version costing much constantly sounds like a person talking with their mouth full at the dinner table with some words incorrectly pronounced while almost all abbreviations are stated as words far from the written content. You pay far too much for too many poor voices..Version: 4.90
✓ DisappointedI wish there was more natural voices in non paid section because all of the ones there really sound like robots and give me a headache from it and are a bit too loud for my liking. And personally i wouldn’t say there’s 100+ voices there’s a 100+ voices in total but i really wouldn’t count it as that if it’s not in one language as you have only really 8 voices to choose from in english which isn’t really much of a choice if you prefer a certain type of voices so maybe a bit more varity… There’s also a lot of bugging in the free voices because it can slur on some of the works or skip too fast. Besides that i think it could be an amazing app if there was more voices and less bugging. This really helps with my procrastination because i have trouble reading in one go if it’s long and boring. I would pay for plus if i had a job but in general 19 dollars is a bit expensive as a student who doesn’t have a job yet 😅.Version: 4.3
✓ Reads everything wrongWhen trying to have it read from a pdf file it repeats half of the sentence that was just read or just throws a random word in the mix and makes trying to listen very difficult and confusing. :(.Version: 5.90
✓ AI tool not workingHi I recently purchased your most expensive. The promised smart text filtering AI tool is not working. Even though I can see it detects the table with Bot head appearing at the bottom of the table, it is still reading every number and letter in the table and I have to move on to the next text manually Disappointing Zeyad.Version: 5.20
✓ Got worse as time went onAt first when I downloaded natural reader it worked perfectly and exactly as advertised. I even paid for a few months of the premium version because I liked it so much. As I used it more though it was almost like it started to fall apart. Files would be missing pages when I uploaded them, it would skip words in paragraphs that were unobstructed and clear, and it would sometimes fail to upload documents entirely from my phone and computer so I couldn’t even use natural reader even though I paid money for it. The free version is fine, but the subscription is not worth your money, if it is possible I would like my money back.Version: 5.15
✓ It’s very glitchy…and shuts down frequentlyI bought a year subscription so help with all the reading I had to do for my post-grad degree. Figured I could listen to journal articles and textbooks in lieu of podcasts. Unfortunately it’s not a simple play n go tech at this point. I’m writing this as today’s experience was particularly painful. It would stop and freeze every other page. When it didnt shut down on its own, I’d closed the app and open again only to have it freeze again. On the positive, there’s an array of voices/accents and languages to choose from. I also like the text to talk so you can use it for vo. If this is an app you’re hoping will work consistently and dependably, I would wait till it’s improved upon..Version: 5.60
✓ Files just disappear and many features just don’t workI had over 50 files just disappear twice. Many of the features like the ability to upload images and have it read the words, for example, don’t actually work. If you try to upload a couple photos at a time, the app will just crash, everything time. The app is only good if you write out or copy and paste text and if you pay for the clearly over priced subscription. There are much better alternatives, I would avoid this app and use another. They don’t care and make no effort to improve the app. The customer service is slow and clueless. Save your money. Trust me..Version: 5.30
🙂 NaturalReader - Text To Speech Positive Reviews
NaturalReader - Text To Speech works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NaturalReader - Text To Speech.
⛔ NaturalReader - Text To Speech Problems
