- 84.4LEGITIMACY SCORE
- 87.9SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
・MEGA・ App Complaints & User Negative Comments 2024
・MEGA・ app received 111 complaints, negative comments and reviews by users. Have you ever had a bad experience using ・MEGA・? Can you share your negative thoughts about ・mega・?
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・MEGA・ for Negative User Reviews
✓ Downloading issueI use this often for downloading things, though i havent in a while and a couple of days ago started again. i use the link but for so many things it says file link unavailable while others can still access it. it tells me to add the key but either doesn’t let me type or doesnt let me decrypt the key. and then if i try to open it in the app as i said it say ‘file link unavailable’. im not sure where to ask for help with this so im doing it here. if theres anywhere else i could ask for assistance please let me know. im not sure what is happening and i know its not my storage nor the wrong link or the file has been removed as ive recently cleared my storage and many other people are able to access what im attempting to download..Version: 10.4.1
✓ Ridiculous terms and garbage serviceI had all my photos wiped because I used more storage than was allowed for the free storage limit. Their emails went to my spam and even though notifications are turned on they didn’t send me a single notification from the app such as “hey upgrade or were wiping”. I’ve submitted a ticket and it’s almost been a week and no one has contacted me about this. That aside what is that ridiculous condition! HOW ABOUT STOPPING UPLOADS CAUSE ITS CAPPED?! Y’all are forcing people to buy more storage and locking their account if they don’t! What an absolute joke, all my stored photos are deleted and no one’s answering my email for any kind of solution or if there at least is one. I wish I could give this garbage app 0 stars because there’s photos of scenery I’ll never get to see again..Version: 13.4
✓ More features please.With how large the app has become, I would like to see some new file management features (duplicate files remover, PLEASE) and maybe some AI integration would be cool. Otherwise the app is everything you could ask of a cloud storage service. Being of course in a cheap package, that is competitive to services such as iCloud..Version: 12.1.1
✓ It’s a good app but need some improvementsThe only reason I have given this app 3 star is because it stops downloading when switching over to another app. The app can be better if developers are informed about user needs or improvements so please add background downloading because we can’t stay while the file downloads when it is of more than 10gb it takes time so please add background downloading....Version: 4.2.3
✓ Rubbish: no privacy & not workingMy goal was to share one single video with a friend... Created an account within the app and granted the permission to access photos, and this silly app without asking a thing immediately started to upload all my private photos to it’s cloud!😨 The only way to stop this transfer was to remove the Photos permission in IOS... Then I tried to remove the uploaded photos,- the only thing you can do is to move them to a “rubbish bin”, and still the app shows that the space in your cloud is occupied by them. Ok, let’s try to share a video... Uploaded a video, created a link,- the link just redirects to the MEGA’s main page with their adds and subscription plans (several attempts,- the same result)😒 Have no idea, how is going to pay them for such a service. And finally, you can’t even delete your account..Version: 4.1
✓ Garbage appApp is extremely laggy and buggy most the time not even letting you interact with anything and even making my phone itself slower while not even being able to provide the service it claims to be i couldn't even download a single file without the app crashing or freezing repeatedly.Version: 11.3
✓ Scam/unethicalThe biggest problem I have with this company is the fact that they dive very close to, if not into unethical waters. So they limit the amount of storage or download you can do right, the only way for you to get more is to either buy it, or do a number of things they say will get you a higher limit. The amount you can download restarts every 6 hour, keep that in mind. So when you download their mobile app, or download their computer app it says that it will give you more space. However what it really says in the email they send you in small print at the bottom is that it may take several days for you to get the bonus data. I’m all for company’s making a profit but when you have to do sketchy stuff like this in an effort to make people buy your product, you’re doing something wrong.Version: 3.7.8
✓ Bad DownloadTried to download. Kept saying access denied. Tried about 6 times. Same message. Obviously there are flaws with this app, so definately won't be recommending this to my clients & social media followers..Version: 1.1
✓ Completely UnbelievableI’m in the same situation as 5@!F is I got an email saying my account was going to be deleted (which didn’t surprise me too much because the service is barely usable) so I signed on to download my files to a different device so I didn’t lose them but whenever I try to access them I’m prevented by mega. I mean I understand deleting accounts that haven’t been used in awhile but to steal your customers files unless they pay for them is theft and is illegal. Mega should be brought up on charges for Illegal business practices but I doubt that will happen because they have expensive lawyers and will happily lie through their teeth to get away with it. Do the smart thing and stay FAR FAR FAR AWAY from mega unless you want to get screwed over and have to pay a lot of money for things they said were free. Mega gets 1 star but I’d give less if I could. I can’t state clearly enough how underhanded and despicable this company is and how much you should avoid them..Version: 8.2
✓ Synchronisation only happens when we open the app.As of the title says, it will not sync in background. So let's say today I took 20 photos, it will not sync unless I manually open the MEGA app. Needs overhaul..Version: 3.3.1
✓ Not happy at the moment.I’ve used mega for so long for editing resources like 4k scene packs and it’s always been ok. however, a few months ago it started saying “insufficient quota” (i have no idea what that means) but i tried clearing some storage on the app and it still couldn’t let me download videos to my camera roll. today though, i have been trying to download scenes from shang-chi from multiple different people and links, but it won’t work. it always says “download failed” after i wait 20 minutes for it to get to 100% for nothing. but after a while, the saving icon that i’m supposed to press in the bottom right to check the progress just isn’t there. i can’t save anything at all. and now i don’t know what to do: how do i save them? can it be fixed? is it just me with the problem? why has mega turned into such a bad app? please help, i really have no idea what to do. - unhappy person..Version: 6.3.1
✓ This is so annoyingI hate how they have to make it you can’t download items on browser and it makes you download this stupid app just to download it. I dislike this app.Version: 4.6.4
✓ FreezingApp was going good up until the new update. It keeps freezing and closing app on it own. I would have to delete and start again. Please fix this bug ❤️.Version: 5.8.1
✓ Loved the app but…I really loved this app, but i dislike how when i had gone over the storage limit without realising (had not been on the app in a couple months due to a busy schedule) i either had to pay for a plan or i’d lose my account and all the media on it. as a broke student i ended up loosing all my photos and videos which is incredibly disappointing. it would be nice if you let us delete media when our account is over the limit for as long as we need to up until the delete date, instead of for just a short amount of time and then making us pay.Version: 9.3
✓ StupidI’m trying to download a video that is 1005 MB and it says I have to pay.Version: 10.5
✓ GlitchyI use this app a lot because I normally import scene packs to edit, the first time I did so it was really good and was absolutely fine, but recently when I try to play the video it will play for about 3-4 seconds and then pause and I’ll have to wait about a minute for it to carry on, for it to repeat this the whole way through. I’ve tried deleting other videos and re-downloading the app, but it keeps doing the exact same thing. I then thought it might be my internet for it to be stop and starting all the time, so I went right next to my internet box downstairs and I had full bars. And it did absolutely nothing and it is still doing the same thing. I have updated it recently and it says it doesn’t need any more updates so I don’t know what I should do. Other than that it’s a good app that I would probably use more if the videos actually played properly and I could actually watch stuff on us.Version: 9.2
✓ Glitches and freezes constantlyI import scenepack to edit from and screen record then from my phone, but can’t get through 2 seconds of the video without it freezing then have to wait a minute for it to reload and then play for another couple seconds only for it then to freeze again. I have tried downloading it so it’s offline, just says insufficient disk space, which it’s wrong as I have plenty left, also tried to import it to my camera roll but won’t let me do that either?.Version: 10.4.1
✓ WHAT HAPPENEDYou guys were the most awesome cloud drive for ios users. I was able to save videos into the camera before this update now i cant? Can you please fix this? If this is fixed you guys are hands down 5 star!! First time writing a review cause i think you guys will be the best cloud drive out there :).Version: 3.0.0
✓ Keeps CrashingThe app kept crashing everytime i tried to access it from the actual app or a shortcut, I’ve also updated the app to the most recent version released 4 days ago but the issue still persists. This only started happening after iOS 14.1 or 14.2 was released.Version: 5.5.1
✓ One of the worst file sharing experiences I’ve ever had.I installed MEGA at the behest of a friend so we could share some files around with relative ease. At least that’s what we thought it would be, easy. The app feels overly hostile to a mobile user such as myself. Everywhere you click you have invasive pop ups about upgrading your package appearing, even when you’ve got a premium plan in place. The most egregious thing however is the fact that it essentially ransoms your files. I uploaded a simple 30 second video of my dog and attempted to save, download and transfer said video. Each time I was hit with a pop up about hitting my “transfer quota”, which wasn’t mentioned anywhere clearly that I could find. What’s more, even trying to view said clip I would yet again get a pop up demanding I upgrade to premium; all to just view the file I’d uploaded. Don’t waste your time with this app, you’d be much better using a service like Dropbox or GDrive..Version: 5.14.1
✓ SucksSteals your money.Version: 5.16.1
✓ Was fine until tonightI’m not trying to download/transfer anything I’m just trying to watch the beginning of an episode of something to see if it’s worth downloading and I keep getting a depleted transfer quota. I’ve never had this issue before. It was fine a few hours ago but now there’s that message that keeps popping up meaning I can’t watch anything 😓.Version: 4.6.4
✓ Good for the most partThis app is incredibly useful and I do use it very frequently however I’ve recently started to get issues where it won’t load up (this happens on both the website and app) so I just can’t access it whatsoever. This stops me from being able to use it but then later on in the evening, around 8/9/10pm it’ll start working again. This is really annoying please fix it! *I have also seen that there has been many others with this issue so I’m hoping it gets fixed asap.Version: 5.5.1
✓ GlitchesMega usually works really well and i use it all the time but recently every time i try to save a file to my photos it says “This file is already being downloaded” and then it says i don’t have enough disk space even though i have more then enough storage for the file i’m trying to save. I have deleted and redownloaded the app many times to see if that fixes the issue but it does not, i have also tried powering down my phone and restarting it but still nothing. I also checked to see if there are any updates that need to be made to the app but there aren’t. If had worked well for me for a while but it had been over a month and i am having the same issue..Version: 10.2.2
✓ Forcing people to pay moneyWhen I downloaded it it gave me 20 gigabytes to spend, but it said if I added my phone number I'd get 5 extra, well, when I added the phone number, it said I'd get those 5 gigabytes forever, HOWEVER, nearly 1 year later they changed that rule and now my account is locked for passing storage. I tried inviting a friend so I'd have 5 gigabytes and could at least save my photos and memories. Nope, did not work cuz my account is locked. I am being forced to pay $10 just to download my photos and be done with this crap app forever. Never trusting companies again, y'all just buy a pendrive USB much more reliable. AND FOR THE RECORD: Yall said yall send me a warning email on January 31, 2023 well guess what??? Y'all didn't, there were no pop-up warnings in app either NEVER RECOMMENDING THIS APP!!!! The minute my cousin gets out of law school I AM SUING.Version: 13.3.2
✓ Awesome until latest updateI used this app for my business. Had everything (almost) a click away; Show up to the clients location and pull up all my files right there on their computer or on their phone. I found putting the image, design, art in the customers hands was by far the best way to really put yourself ahead of the competition. Unfortunately, after the latest update a few days ago I’ve been unable to upload anything from a mobile device to my cloud storage through the app. I select which files I want to upload, select upload, the screen closes as if it’s going to upload the images, but nothing does indeed get uploaded. Not only that when you go to the transfers screen the app just completely crashes. I don’t currently have the “latest” iPhone and I’m only assuming that’s my issue. App isn’t optimized for my phone. Loved this app and web based cloud storage. I’ll have to start looking for an alternative..Version: 4.4.1
✓ Good but a little time wastingWell i would totally give the app a 5 star if it didn’t disturb me so much by interrupting my downloads and the storage gets full right after I download a few videos and it keeps asking you to buy the premium. Over all the app is good but only if they would give us more videos without interrupting you than it would become a great app..Version: 9.11
✓ Something weird and extremely glitchy happenedI personally love MEGA, it works fine day to day and it’s very reliable. However just today something weird happened, maybe it had to do with too much storage on the app? Because I tried to open it again and again and then all of a sudden my phone was glitching so bad it took a minute to turn on. I don’t know if this has happened to anyone else but I thought I might have to take it to the Apple Store until I was able to turn on Siri and had to power the whole phone off and turn it back on. I deleted the app and I’m going to see if it works again.Version: 10.2.1
✓ I don’t understand the hypeThe app is terrible and has made my phone distinctional within 24 hours, to start all the files on this app add up to the same amount of space on your phones storage so there’s no point to download this app to store files, it’s just a space waster. I put a few important files in the app and now I need to pay to view them or get them back, it does not load and it tells me my account will be interrupted if I don’t buy I plan but I thought the app was free like it says ?? I will take legal action if it comes to that to get my files back I will not pay cheapskates who wanna make a quick buck out of me because you guys think I’m stupid, stop advertising plan upgrades and let me view my files, it should not cost money . I got this app recommended to me by a friend but sadly I just got absolutely ripped off for important documents from cheapskates, I got scammed.Version: 7.4.1
✓ Worst storage app everWorst application i have ever used when i first downloaded it there were 60GB to be used free then after a while they asked me to start a monthly payment otherwise they would delete the over limit storage of 30GB free and so they did !!!! Now the free storage limit dropped to 20GB free they are asking me to upgrade my plan to protect my data from deletion and my account from being locked I emailed them to unlock my email they refused to do so until i made the monthly payment This is the worst storage app you would ever try to use NOT recommend at all not even for a trial!!!.Version: 13.1
✓ Constant problems playing videos.Every single video I have attempted to play, buffers every 2-5 seconds for like 10 seconds and even randomly restarts the entire video. It’s no fault of my wifi or internet speed because no matter where I am or what wifi I use, it’s consistently terrible performance-wise. I cannot use this app and enjoy the experience if this issue continues because any video longer than 10mins may take 30 to get through..Version: 7.1
✓ It’s okayIt’s not a terrible app but you barley have any storage only allowing you to download like 2 things at a low quality limit. If you pay for the pro it would be great but it’s to much money to waste on the app. Do better mega and give us more data and storage availablity to download more stuff..Version: 10.1
✓ Problems with the chat system.Hi! So I’m writing a complaint about this because it’s happening to me and my friend. So a few hours ago I was on MEGA and I was going to text my friend. I sent them some texts but they weren’t sending at all. So I tried to reopen the app and still the messages weren’t sending and now all of my previous chats were on loading. I tried everything to fix it, redownloading the app, logging out and back in, restarting my phone etc. etc. yet it’s still won’t work. I texted the friend on a different app that none of my messages were getting through and they said the same thing was happening to them too. Please fix this because I mainly use MEGA to text people. Thank you. Edit: My friend sent an email and now it’s fixed!.Version: 6.0
✓ I liked it until…This was my first time using Mega and I liked it very much. Photos sync quickly, files and folders sync quickly. I was thinking I found a Google Drive replacement, but then something happened. By accident I deleted a folder about 45GB in size. Well, when I realized that, I went immediately to recycle bin to undo this big mistake but that wasn’t the case. All of my files were there but the folders were not intact. Every single file was taken out of their respective folders and were sitting right next to their parent folders. Over 7000 files and folders all removed from their main folders and all mixed up in the rubbish folder. UNBELIEVABLE. It took me years to organize the files and now it’ll take months to recreate the folders and put everything back, if I can. WOW. Why can’t you just put a folder in recycling bin intact? Google drive never did this to me. I am so mad. I can’t even imagine wasting time to sort everything back how it was. Therefore, I made my decision to no longer stay with Mega. This experience turned me away from these guys completely. Not investing in these guys anymore. I’ll be moving on..Version: 7.15.1
✓ Almost perfectI am writing this review solely to request an improvement. Currently, almost everything works great. All features have felt smooth and no bugs. The one issue is poor Apple Files integration. Currently, Mega can be setup to have a ‘folder’ in the Files app? But its folder is locked and can only be accessed as a popup into the actual mega interface. This decision may have been to improve user security, but it means that there is no way to have mega sync a folder at all (like you can do on desktop). To fix this issue, I would love a feature where Mega can create a synced folder in the files app, and for this folder to be accessible from other apps (iA Writer in my case). This way I could edit files in iA Writer and have them automatically upload to Mega. Currently, there is no way to work around this. In practice, it means that it cannot replace dropbox or icloud as a files sync for ios. Users can edit files externally and import each file into Mega, but it is tedious to do with every change. I wanted to make it a 3 star review because it hinders functionality significantly, but I love the design enough that I am moving it up to a 4. I also do want to appreciate the hard work of the devs, go team..Version: 5.15.1
✓ Wish there were better mass upload settingsI use this as my cloud so uploading one file at a time is VEEEERY time consuming when i need to upload 100+ files and when im halfway through it might think i pressed something else so it backs out and i start over. Uploading multiple files has never been made so difficult... looking for other options since every change on this app makes it harder and more time consuming. Awesome app when i started using years ago, updates have just make basic actions take longer or too touchy. It fails in the area of easy cloud/file storage so ive run out of uses for this app..Version: 5.17.1
✓ TerribleWon’t let me log into my account as I deleted because it was stuck on the loading screen then when I press login it’s just loading and loading and won’t stop, and when I create an account it dies the same thing. (Also does the same on the website for me) can’t even make edits anymore Thankyou mega 👎pls see this!!!.Version: 13.6
✓ The app doesn’t load at allI’ve been using Mega for data sharing for ages. It’s normally an amazing app/ site. I’ve recently bought a new phone and I’ve downloaded Mega so I can upload my photos easily. When I opened the app for the first time it worked flawlessly but today my phone can’t even load the app. I don’t know what’s wrong with it but I’ve tried everything I could think of and I am sure that my phone is working well so it’s definitely not the problem in this case. I read some other comments regarding the same issue so I’d love to change my rating when the bug is fixed..Version: 4.10
✓ READ PLEASE! IMPORTANT!!!!!Hey mega, just wanted to inform that i keep deleting things and i still have no space? i deleted plenty of folders and videos in the app and i also deleted 200+ photos and videos from my gallery. i also try to download videos from the app but it’s not working.Version: 4.9.1
✓ BufferingI just want to watch Adventure Time Distant Lands. I’ve been so incredibly patient with that app/website and when I was finally able to watch it with like 7 minutes left it decided it wanted to Buffer. It’s 3:30am I just wanna finish the episode it’s killing me I wanna cry. I’ve tried changing wifi servers and I don’t know how long it will buffer for but I have zero patience now…. So incredibly upset..Version: 5.14
✓ Would’ve given 5 stars but...I downloaded Mega a while ago and at first had no problems, I could download all of the files and links that were sent to me onto my phone. However, today I got sent a link and clicked on it. As usual I was taken to browser mode, and I clicked on the files and tapped download. Obviously I had to go to the app to download, but everytime I click “go to app” it takes me to the app store page where i then have to open Mega. So by the time I open the app, the files are gone and I can’t look them up. I’m really sad because I love Mega and it’s so useful, but it seems I can’t download anything anymore. Please fix this issue..Version: 4.8
✓ Terrible AppI thought this would be an efficient conduit between web content to storage on my computer. It does a great of job of uploading the content - fast, easy to organize, user-friendly. I quickly discovered that - like many other apps - there is no easy way to transfer the content to the computer. There are transfer limitations that severely limit the ability to offload the content from the app. On top of that headache, most of the content is inaccessible. When I click on media files, more than 90% of the time I get an error message. So the vast majority of content uploaded into this app, I’ve never even accessed. After reading the reviews more closely, apparently the comments often don’t match the ratings which leads to a distorted impression of the app. Many users have serious problems with it, but still give it 4 or 5 stars?? Yeah right. Unless you need only a limited amount of space and move the content out on a regular basis, this app is an absolute waste of money and time..Version: 8.3
✓ LoginI know i have the right email and password but it wont let me login. Saying my email and or password is incorrect.Version: 3.8.6
✓ The slide to seek option is goneWith iOS 17 I can’t slide to seek when watching videos. This is extremely infuriating when watching on larger devices like an iPad or a max iPhone. I can’t be reaching for the skip forwar/back button when watching videos y’all!.Version: 11.2.1
✓ 2 stars until I hear back from supportPros: good app design, free, lots of storage space, intuitive layout, search is easy, aesthetically pleasing, can sort and find stuff quickly even when you have many hundreds of files Cons: marketing seems to be dishonest. They say you can get an extra 5GB for free if you recommend the app to someone and they make an account and install. I did that that very thing almost 2 weeks ago now. My friend made an account, installed the app on her iPad, and i didn’t get the free 5 GB. I’ve messaged support multiple times and they’ve responded but it’s been nearly 2 weeks and I’ve still not got the free 5GB. Seems like dishonest marketing. The platform is good and I might just wind up buying a Pro account but honestly I’m uncertain if that’s a good idea because it seems like, while their support will help you, maybe they have some way of not having to make good on that “free additional 5GB” offer..Version: 7.17.2
✓ Not enough space issueThe app is great, but I’m over the storage I’m allowed to have but it doesn’t let me delete anything because I’m over the allowed amount and I’ve contacted the email for help but I never get anything back. My stuff is going to be deleted in 9 days..Version: 5.14
✓ Multiple problemsWhen viewing images, none of the buttons work. I will click on a button and it will hide the buttons lie what would happen if you just clicked the image. Also, no matter what I try, when I turn on passcode, the passcode will always be my iPad passcode, not the one that I set. Apart from these few problems, pretty good..Version: 4.1
✓ Smoke and MirrorsThe app is slick and enticing, but not usable (unless you pay). I have used it for years as cloud backup due to their generous free storage, but once you try to use it and move files around, the bandwidth limitations make it impractical. I tried to download a 600GB file and I had to do a little every day since I ran out of bandwidth use on the free tier. I gave up at that point. I still had files there, so I used the mobile app to try to download a folder, but it won’t work on the mobile app since it seemingly only allows downloading folders to “offline mode” in the app and not straight to your device storage. You can “export” files but not uncompressed folders? I then tried to use the web app but Safari has insufficient buffer to decrypt the files. Then I tried to use Chrome at their suggestion since the app and Safari won’t work, and it literally says “Chrome has insufficient buffer to decrypt the files, use the app or use Chrome.” So, my last shot is “make available offline” and then view in the files app where I can transfer off Mega, but I am getting all sorts of helper errors and it is unable to complete. If it works after downloading I will update my review. UPDATE: I IMMEDIATELY hit my transfer quota, so I cannot download a single 10GB file. Deleting my account and all files I cannot access now..Version: 13.6
✓ App not rotating to landscapeMight delete as not rotating to landscape.Version: 12.0
✓ Code not workingI have a patron account and the mega links that i open always have a code to let me open the model file, for some reason they have stopped working on my phone and the code screen doesn't appear and instead it just has a button that says import that does nothing (usually works great, but until it's fixed 1 star).Version: 12.1.1
✓ Not suitable for apple mobile products. Download only if you enjoy wasting time.The task ahead was real simple: download video from mega iOS app to iPad Pro. ▪️Attempted to save video from mega to iOS photos, for whatever reason it couldn’t perform that simple task, despite there being adequate device storage available on my iPad. First caveat. ▪️Attempted to send the video from the mega app to my iCloud Drive instead - the stupid app sent a useless text file. 2nd caveat. ▪️In order to access the video from my mega account on my iPad I had to take the following steps (dealbreaker, no way in hell would I pay money to go through the following rigmarole): 1. Open mega web app in chrome (no way I’m downloading the desktop app after the iOS app proved to be literally useless.) 2. Download the video to my PC 3. Upload the video from my PC to iCloud web app 4. access the video from iCloud my iPad Pro My next steps from here: 1. Delete this app to save precious device storage 2. Upgrade my iCloud storage plan 3. Never stray from apple again, iCloud isn’t perfect but it works. Without all the added rigmarole. I don’t know about you guys, but I’m not prepared to waste precious time for what appears to be an encrypted cloud storage service with several caveats. Boxcryptor does the exact same thing (also, boxcryptor just works. Highly recommend to those who value their time.).Version: 4.9.3
✓ Not great and frustratingThis is not my internet, I tried with service too and it was the same, plus I tried with a different device. It keeps on making my video load for a long time, about 1-2 minute(s) and I also don’t like the fact that you can record for 10 minutes or so and then you need to wait 6 hours for another 10 minutes unless you buy a $12 membership/subscription. Why should I spend $12 just to record a 20 minute video? Ridiculous..Version: 11.3
✓ Crashes & Closes?!?I like Mega, I really do but can developers fix the crashing and closing that is occurring? When I first installed this wasn’t an issue - in the last few weeks the app has been rendered virtually useless and it is interfering with my ability to deliver work to clients!!! Can I get an answer ASAP? I thought it might be my iOS so I updated but ALAS - no change. Please make it work again?! I have even uninstalled and reinstalled..Version: 5.4
✓ Fail fail failNice going guys. Never had any issues with my Mega app until now. I've just updated it to the latest version and now it keeps crashing!! FFS!.Version: 3.0.0
✓ SucksIt worked twice but now the third time i’m trying to save a scene pack to my camera roll and no matter what i do i can’t save it.Version: 6.1.2
✓ It is the time for giving and I’m giving you a bad review!I only had this app because I bought lift 4 videos and to get it on my phone the website only suggested this app. I only had these videos on the app, however I kept getting emails that I was over my limit, I would check my app and only the videos would be on it. Until one day they took the app hostage and said the only way I could get back into it was to pay them money. I tried to contact customer service but all I got was the same rude email back. I had to finally decide that I was going to have to sacrifice my videos I purchased because this free app wanted to screw me over and deleted my account and deleted the app. So if you want rude emails and terrible customer service and a storage app that mysteriously fills up so they can extort money from you then this is the app for you!.Version: 5.3.1
✓ LoginI have written everything for my email correctly but it doesn’t sign in ! I dont know what to do or how to fix this maybe you could help ? If I could I would add more detail but it really dosent give any hints to why it won’t let me sign up . If you can resolve this issue it would be so appreciated. THANKYOU 🥰.Version: 4.6.4
✓ Fix your unreliable appI've used mega for two years now. As of this week whenever I try to download a scenepack to my camera roll, your app allows me to go through the process and then not save to my camera. Alongside not saving to my camera roll, it takes up my transfer quo even though it doesn't even work. Another issue is instead of downloading your app just says "Can not save to camera" without giving me an explanation why. I've redownloaded this app 2 times, cleared my storage to make sure I have over 20 gb of free space, and even attempted to download small scene packs rather than large. This app is so frustrating to use and it's unreliable, one minute I can be downloading multiple scene packs at once and the next I cant download one at all. Fix your app and let it provide the main service instead of failing..Version: 13.2
✓ StupidAt first it all seems good as it gives you a safe place to store all your videos and photos until you notice how it gives you a set amount of things you can watch in a day unless you buy a premium account and get more viewing time which is absolutely ridiculous it just shows that the app developers had an overall idea off making this money profitable over the idea of users having a really good trusted app. I was loving this app but I’m not sure I’m going to continue using at after finding this out.Version: 7.15.1
✓ StupidI found a movie someone made that I thought was really cool so I went to watch it and it had a link to the mega website. On the website it said open with the app I clicked that and it went to the App Store and I had already downloaded the app so I thought that’s weird. I clicked the open button and on the app I couldn’t find the file anywhere.Version: 4.9.3
✓ This app sucksIt was so bad, i wanted to give it a zero, but thats not possible, so i give it, a one..Version: 13.3.2
✓ New updateA few days ago this was actually a really good app, and i would use it to download all my files. This morning, I downloaded the update. Before the update, it would usually take me to a screen saying that the file is too large to download on google and it would come up with a box saying open mega, and it would take me straight to the mega app and download. Now it takes me to the app store and doesn’t do anything. Please fix this because i used to love this app!.Version: 5.11
✓ * Do not use * doesn’t work won’t refundI purchased mega on 12 December 21 as a means to store photographs and access from multiple devices via log in. I had about 3400 standard photos on my iPhone. I set to upload and attempted both cellular data and Wi-Fi. It is now weeks later and and at 21 January 2022 I am still waiting for 1800 photos that remain to upload! This is the slowest cloud based storage I have ever tried. It is so ridiculously slow that it is usable and it is nowhere near being worth the money. Today I went to a different platform and had everything uploaded within an hour.I requested a refund but the company says they do not do it because of terms and conditions. How appalling when your product does not even work! I implore you to seek other alternatives that work far better than this overpriced none working rubbish..Version: 7.1
✓ Videos not playing...I have an issue where I downloaded videos in 1080p but when I transfer them to mega they for some reason don’t play at all. I tried resetting my phone and I tried most things but I’m still experiencing the same problem. Previously the videos were working fun but after they wouldn’t even play even when they’re downloaded or put to my camera roll. Please fix this issue.Version: 4.10
✓ :((((So basically I upload my camera roll and my favourite photos and then one day I go in to look for a photo for my mother then I noticed that all my photos were gone and I didn’t even reset the password.Version: 4.8.1
✓ It’s not working at allI re downloaded this app for the first time in months to see if it would finally work after months of it not loading and it did! I could install some new stuff to the app and I left it to install. The next day, today, I went to open the app and it back to how it was a few months ago. Not loading at all. I’ve tried to open this app on my iPhone, my Samsung tablet and my computer. Nothing is working. I even tried to log in on safari. Nothing. Please give me some advice on what I can do. every time I write a review I get the same message telling me to be more specific and this is the most specific I can be as possible! so please respond telling me what I can do..Version: 4.0.2
✓ Near Perfect if Update RevertedMEGA for iOS is one of my most used apps. I use it almost every day to look at my personal photos, since it’s really easy to use the PC program and app to make sure everything is in sync! I also really like how I can choose exactly which folders to download offline, a feature I really wish other cloud apps had. My main complaint comes in the latest update. When scrolling through offline pictures in fullscreen mode, every time a new picture is scrolled, the non-fullscreen ui shows up for a brief moment and shakes the entire picture. This issue is incredibly annoying for me, and I hope it can be fixed in the near future!.Version: 5.0.3
✓ Receiving DataMy girlfriend has had lots of trouble with this in the past and now we are experiencing the same issues as we did previously, after we had been told it wouldn't happen again. All we are trying to do is send some photos she took at an event to me via an access link. Folder says it needs a password. I type the password she created into the slot and we can't access her own photos. And mega expects me to pay MONEY for this? Nah. I'll stick with dropbox thanks. X.Version: 9.9.1
✓ Warning: Not Private.So, there is absolutely an error on some uploads to private accounts “unacceptable usage violation”, where your file will be deleted. Perhaps it’s copywrited material you own, perhaps not, regardless the fact they are checking file hashes (like dropbox) means files are NOT in fact encrypted client side and this is NOT an end to end private application. They are at very minimum hash-checking your files. I guess what do we expect though right, unless you roll your own solution you’re not going to get true encryption. This product however does not live up to its claims and lies to users. BE AWARE..Version: 5.3.1
✓ Was going good but…App won’t load now, just keeps spinning even after a hard reset of my phone. When it was working video playback of your files sucked, took forever to load woukd never buffer correctly. Feel like I’m logging into AOL with my old phone modem..Version: 10.0
✓ I know it’s not really y’all faultIt’s not rally y’all fault but y’all really got a problem with cp and it needs to be dealt deeper.Version: 13.2
✓ Off line how do you save all the time .How do you save offline? It’s no instructions only for save to camera ,it’s honestly a joke But the quality of the series has been better than streaming and it is high quality videos, Does not upload on background so it’s kinda annoying. But because of vid quality il gave it 3 but if the app was not wot I described should get a five..Version: 5.9.4
✓ Keeps blacking outI am using iPhone 11, and every time I tap the folder icon on the left lower corner, it blacks out. Am I the only one having this problem?.Version: 10.5
✓ It’s not workingI’m a editor and I use mega to download scenepacks but for over a month now when I download something and press ‘ save to photos ‘ I go to transfers to see how long it has and it doesn't show up in transferring or in completed. I’ve cleaned out my storage on it as well so it can’t be that. I’ve tried multiple ways to fix it but it dosen’t work. Does anyone know how to fix it my any chance...Version: 7.6.1
✓ DO NOT DOWNLOAD! Get DropboxI understand they don’t care about anything just money. But I wish you a crash on the market for what you did to me. Deleting all the pics I had with no notice? I woke up this morning remembering of pictures I wanted to see and when I logged into my account you had deleted everything!! I started to look into my gmail and see if I had received anything alerting me of this and after performing an advanced searching I found NOTHING!!! I am finding the way to report this because I have proof that I haven’t received anything!! That’s the reason why you are not successful. This app is worthless to download. Go back to university programmers ! Customer services employee that reads this: go work somewhere else. You’re wasting your life this app won’t last much longer. Ps. I already contact them and they said there is nothing they can do. When they say “ email us to blah blah blah ..” they won’t help you so DON’T WASTE YOUR TIME !!! USE DROPBOX. I have been using it for years and I have no problem.Version: 11.3
✓ It’s the little things...I’ve been using the mega app for well over a year now and it’s been a great ride, but they are slowly removing features that were small quality of life options. For instance you use to be able to customize the bottom navigation bar for what ever suits your need(I never use the chat system so it’s wasted space), that was removed. I love the new redesign of app itself but looking at photos for work is not as pleasant anymore since the black background fade is gone when you view an image and now my eyes are being blasted by a bright white light when I am in darker areas. Knowing the file name is useful, but I also would like for it to be hidden as it wastes screen real estate. The base functionality and design are all great, but it’s sad to see the little things pile up and slowly push me to alternatives..Version: 4.0
✓ FreezingI love the mega app when it’s working , I love the 50gb storage but please please sort it out ! I have been back off holiday two weeks now and took over 1000 photos and I still have not uploaded them all yet as your app keeps freezing all the time ! No matter what buttons you press nothing works. I have to completely turn off my iPad to get it going again and it goes a little bit then freezes again... SO FRUSTRATING !!! Solved now it was my WiFi playing up !!!.Version: 4.0
✓ App has always sucked, now even worse somehowApp randomly started doing this thing where it won’t load past the login screen. to get it to work i literally have to log in to the website on safari and click the “open app” prompt, which then takes me to a browser within the app itself. tried updating, uninstalling and reinstalling, restarting my phone, nothing. besides this, i have always had issues playing videos through the app. if I have even a very short video saved in my drive and try to play it, it takes so long to load that it would actually be faster to download it and play it on my phone. unfortunately there isn’t a single cloud storage app that has it all, they all have their own annoying quirks. I will say mega has the best UI that i’ve tried, but that doesn’t make up for these basic functionality problems..Version: 10.6
✓ UpgradeSo i gotta upgrade to the pro version because i haven’t been using the app for 5 months? 💀….wowww ok..Version: 11.3
✓ Need improvementsI have been trying to shift to Mega from Dropbox, mainly due to the encryption you guys provide. However, this app needs some improvement. First of all, it needs a dark mode. When I upload or download anything on the app, I need to see the upload meter/bar with speeds. The option to create or upload should be on the bottom, where space is wasted by options that I don’t use. While we’re at it, maybe an ability to transform that bottom dock to personal liking? Lastly, I do see a little lag/bugs here and there - maybe the app needs a little more polishing and optimization with iOS. Overall though, it is a great app but as coming from Dropbox the experience seems a little less polished..Version: 4.10
✓ Account recovery stupidityYour app makes no sense. I got logged out of my account and my password wouldn’t work. After trying and trying, I just decided to reset my password. But rather than just sending me an email to change my password, it had me checking every other device I have to get a recovery key. ALL of my devices were logged out. My computer, my iPad, my phone, everything. So I didn’t have a key. Once again, rather than just letting me change my password, it then tells me since I don’t have the key, my only option is to destroy my account and start a new one. Like WHAT? Then after I deleted my old account, it told me to “check my email”. SO NOW YOU SEND ME AN EMAIL??? I can’t think of a single reason just resetting my password wouldn’t work? It’s my account. My email. What’s the issue?? Like I didn’t have anything on my old account. I just don’t understand why you have me jumping through hoops for no reason..Version: 10.0
✓ TrashNot loading the app at all just shows the mega logo for ages i deleted the app and reinstalled it same thing happened i know its not a issue with my phone because every other app loads up just fine.Version: 13.3.3
✓ Extremely slow to openMega works flawlessly on my Mac, but on my iPhone 5s it takes around five minutes(!) for the app to open each time. By comparison, Dropbox and OneDrive open within seconds. I value Mega's encryption but given that it's effectively unusable on my iPhone, I'm planning to switch back to Dropbox..Version: 1.1
✓ Can’t open picturesWhen I try to open pictures I was sent online in the app it took me to the App Store even though I already had the app. Can’t open these pictures in the app.Version: 4.6.4
✓ Great app with one annoying issueI have a couple of hi-res video files stored on my account as well as a few old projects shared with me. These videos take an extremely long time to load. We’re talking almost an hour for a 1 minute clip. Also, the video won’t load when the clip is paused! So I have to watch my video with a thousand pauses in it which can take well over 30 seconds, all for the video to advance a few FRAMES, and then buffer again. Idk if the codec isn’t supported properly or the server has issues streaming it, but it’s extremely frustrating. I’ve migrated most of my stuff to other cloud services because of it. This has been an issue for over 2 years and I hope it gets resolved soon because I really liked this app..Version: 5.10
✓ Download option no longer available?The latest update seems to have removed the download option, i can either save to cloud drive or open. if i select open then click the share icon (upward arrow coming out of a square) the app crashes. Reopening the app, looks like the file is then downloading, but it doesn’t end up in my offline files where I would expect (and where i want) it to. Is this a bug, as without being able to download the app is no longer of any use to me. Or have the files downloaded to somewhere else? If so, where?.Version: 4.11
✓ Doesn’t work for multiple filesThe app was buggy but useable before. If you were uploading or downloading more than a couple of files it would often stop without prompt and for no reason. Since there was no progress bar, you can never tell if all of your files have transferred or some haven’t—unless you manually count each file beforehand and make sure 67/67 where transferred. Since this update it’s gotten worse: 1. You can’t scroll select so you have to tap each individual file to select it. Imagine doing that for a hundred+ files. 2. Only ‘save to photos’ works reliably. Save to files either doesn’t work at all or saves everything as txt. files. 3. Save to files only works for 1 picture at a time, you cannot select 10 files and save to your photos. So completely useless. The desktop app is ok, but both are worse than dropbox or google drive..Version: 5.4.3
✓ Used to work great but not any moreThis is one of the best cloud backup services I have used. The desktop website portion of the service works great, however the mobile app has one big problem. When I initially downloaded the app I managed to set it up absolutely fine, however after accessing it after that first time the app opens up and remains usable for about 10 seconds after which it crashes and closes and returns me to my home screen. It does not give me any error codes or notifications as to what might be causing this. Please help!!.Version: 4.10
✓ Too slowAmazing app for us editors, but it takes wayyyyy to long to download. left a download for 2 hrs and it was still 76%.Version: 6.3.1
✓ IncompetentThe straw that broke the camel’s back for me is trying to play my saved audio files and being told that i’ve “exceeded my transfer quota”. What is playing a file transferring? I haven’t uploaded anything to Mega in weeks and my storage is totally fine. It doesn’t tell me anything about how much space my supposed “transfers” are taking up anywhere else besides this random pop up warning. On another note, Mega is ABYSMAL if your Wi-Fi is even slightly less than perfect. Videos and audio files take unreasonably long to load if they aren’t downloaded compared to other services. This has been an issue forever. There are better apps out there and I will surely be moving soon. Also the fake storage you get when you first download the app (that lasts for a month before disappearing) is MORONIC. Why in the world would you give a new user storage they can only use for 30 days? Just to make them fork up some money? Get serious ALSO you can’t delete chats or group chats, you’re constantly prompted to upgrade when you open the app, and uploading directly from the photos app takes EONS longer than doing it in-app for no reason. Devs don’t care about anything..Version: 9.11
✓ Needs better video playback functionsThis app is good but it could be great. One problem I encountered is that it needs a playlist function so that we can watch multiple videos or listen to songs etc. that flow one into the next rather than starting one, ending it, starting another etc. Right now a video completely closes once it ends... that's kind of annoying. It just needs better playback functions. I had other criticisms but that's all that's coming to mind right now... would be great if you guys could add that playlist feature and in future would give 5 stars, really..Version: 3.7.7
✓ Worse experience than just using the browser for downloadsI don’t use it for mg own personal storage, but I do download books hosted on MEGA. I figured if I’m going to be downloading from MEGA every week anyway, I might as well download their app to do it, but boy is it a headache. If I want to download my ebook through my browser, I just click download and it’s downloaded to my phone, where I can open in my books app. If I want to use the app I have to “make available offline,” then “share” it to my files, then I can navigate to it in my file explorer and finally open it in my books app. Oh and on top of that, I’ve apparently hit storage limits even though I don’t store any files on my account? I almost exclusively use this to download ebooks, typically under 10mb. I’ve deleted the app and it’s now much easier for me to just download my stuff through safari..Version: 10.2.2
✓ CrashingI’ve used this app before and it was fine... However it is constantly crashing now I can’t even open the app.Version: 5.4.3
✓ Horrible InterfaceThe interface is near impossible to make sense of. Options are needlessly obfuscated, and accomplishing the simplest of tasks is an exercise in frustration. One would think downloading from a Mega link would be a simple thing to do on this app, since it claims it is necessary to install the app to do such a thing. But this is just a farce. Avoid this app. As far as I can tell its sole purpose is user data collection. There was never the intention of making a functional app..Version: 7.0
✓ Unreliable, glitchy and unusably slowAfter watching a certain number of videos within the app they simply stop playing until you relaunch it. Ridiculously slow to load content regardless of internet connection speed. Changing the view mode or sort order in one subfolder changes all of them making navigation of large directories effectively impossible. One of the worst apps I’ve ever used..Version: 13.5
✓ Abysmal, non functioningConstant crashes on air two, cannot open or export a single file. Just crashes and non responsive on button presses. Edit: restarted iPad and working better now so have improved rating. Crashes when looking outside app sometimes. It’s very difficult to do some simple things but this is partly iOS fault - can’t export large amounts of files reliably, is not at all clear about what will be downloaded to iPad and what on cloud storage, which is annoying because I now have a load of offline files, which appear to be only offline. I wanted to access them on other iPad. I found this bizarre given it’s a cloud app, and all other cloud apps I’ve used only have offline storage as an addition to a file stored in the cloud..Version: 3.7.7
✓ Extremely buggy for no reasonJust downloaded the app and have to constantly relaunch. Clicking any of the options causes the app to bug out where it will keep showing the same menu. Can't even export files to Mega as it keeps asking to login to my account, even though I'm using said account in the app already. Pretty disappointed.Version: 11.0
✓ I lost more than 1.7 TB of informationI paid for around 3 months 2 TB plan and they delete all my information for more than 10 years.Version: 13.2
✓ It’s coolDoes anyone actually use this? i only know people use it for editing giveaways HWHGAUAGSSG.Version: 5.18.1
✓ Not working.I tried downloading scenes and it told me that i had to upgrade to like quota or something?? i don’t remember. i’m really dissapointed tbh, i tried using a vpn and everything but it’s not working..Version: 6.3.1
✓ It could be good.I’d like to start by stating that for the most part this is a tidy little app. I use it for storing and playing back audio books stored as mp3 files. Regardless of whether they are still online or stores offline, my problem is that they tend to crash and just randomly stop frequently without warning and there does not seem to be a pattern to it happening. I do not encounter the same issue with another large cloud storage provider that I now tend to favour..Version: 4.0
✓ It’s glitchyEvery time I download a scene pack to screen record and watch it is the most glitchy thing on the planet.Version: 6.2
✓ Mega not compatible with mobile devicesI was sent a mega link to download an urgently required work file. You can not view the mega site on a tablet or mobile device - all you are able to see is a redirect to download the app. After wasting my time downloading the app there is still no way to access the link I have been sent on my tablet or smart phone..Version: 1.1
✓ Slow, Desktop and iPhone apps slow and support doesn’t workI’ve been with this service for less than a week, I’ve experienced very slow Desktop and iPhone apps that often freeze. Help support doesn’t work. I paid for a year and now I’m stuck with a buggy service and the Help chat is freezing. Hopefully this is temporary..Version: 13.6
✓ Good at firstGreat at first for video files, until they glitch and take 20 minutes to buffer on both 5G data, and stable network, only to have 2 minutes and 30 seconds of screen play. Do better. How would anyone want to pay premium for something that when you can hardly watch the video playing. I’d be better off screen recording things of off soap2day at this point.Version: 13.6
✓ Needs to fix this email bugI have tried every single one of my emails, triple checked all of them and nothing has been sent to any of them. every time i try to log in it says ‘Error: Please check your email and follow the link to confirm your account’ so i check my email and nothing is there. i do that with a different email and then it says it is invalid. after that i tried making a new account, and the verification email didn’t send to any of the emails i tried. keep in mind that all the emails i used were real and i had already tried deleting the app and downloading it again. fix. this..Version: 4.3
✓ FlawedDecent enough bare bones back up for videos and pictures but the UI is pretty terrible. Very unresponsive often you click to perform an action, such as downloading an item, it’ll say “Downloading” and there’s no progress bar or any indication of how long is left or if it’s even downloading anything at all. Often, the item never downloads. You guys really need to work on this. Seems half finished in many ways. As I say, for a basic backup tool it’s ok, but retrieving bigger files always seems problematic..Version: 7.10.1
✓ Immediately closes after running the appIphone 6 plus - iOS 8.3 App closes immediately after running it. Background sync doesnt work atall. Please fix asap.Version: 2.1
✓ Confused and time waster appOk, someone sent me a link: cant open it from my app or even worst I CANT OPEN IT FROM THE WEB THROUGH MY IPHONE!! Come on mate! Really?? My iPhone app doesn't have an "insert your link"!! Time waster and totally HORRIBLE!!!.Version: 1.1
✓ Surprisingly poor mobile implementationI signed up for Mega and got the app for the purpose of keeping things I’m working on synced between various computers and my iPad. But that’s not actually what the app does. Unless it’s a photo or video, it won’t keep things synced automatically, instead requiring a manual upload every time. There’s no way to point it to a folder and say “sync this,” unlike on the desktop versions. Instead, you have to run the app, go find the file, and upload it manually. Their website even says as much: note how it says “automatic camera uploads” and “save files locally,” but that’s it. It creates a listing in the folders list to the left in Files, but that doesn’t actually do anything beyond just bringing the app up again. Even simple uploading is far harder than it needs to be. If you just hit “upload” and then “choose,” it then asks for access to your photos and videos. When that’s denied, it says it doesn’t have access and can’t do anything. The actual way is: menu —> upload —> import from... —> browse and then pick the file. That’s 5 actions to accomplish the whole point of the app. It simply makes no sense, and makes basic tasks far harder than they should be..Version: 4.1
✓ Used to be amazing but now it doesn’t download anythingI really used to love mega, but everytime i try download anything it says “Transfer failed : insufficient disk…”. i have loads of storage both on icloud and on iphone storage so storage isn’t an issue. I have tried logging out and re logging in aswell as deleting and reinstalling multiple times and also making more accounts to check this. nothing seems to work it just says the same thing again and again! I really love this app and find it so helpful i even bought ((((PRO!!!)))) Please help me out as soon as possible, i would tremendously appreciate it. Thank you for reading this ❤️ i literally pay 3.99 a month for this app that for whatever reason doesn’t seem to work.Version: 8.2
🙂 ・MEGA・ Positive Reviews
・MEGA・ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact ・MEGA・.
⛔ ・MEGA・ Problems
