- 96.0LEGITIMACY SCORE
- 96.5SAFETY SCORE
- 4+CONTENT RATING
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Marcus by Goldman Sachs® App User Positive Comments 2024
Marcus by Goldman Sachs® app received 59 positive comments and reviews by users. Can you share your positive thoughts about marcus by goldman sachs®?
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Marcus by Goldman Sachs® for Positive User Reviews
✓ Issue Logging Into AppRecently, the app started asking to verify contact info/profile before allowing access to account, but it doesn’t offer a way to do it... only option is to press the “okay” dialog box which then opens up a desktop web version of my online account. Then a small box appears at top of screen asking to open the Marcus app to continue. Press open app and it goes back to asking for verification of account profile before allowing access. Stuck in an endless loop...😐 other than this recent issue I love the app and its simplicity in navigating my account. Easier than going online via webpage. Please fix access issue thanks..Version: 1.2.0
✓ Amazing AppFinally the app is here. I like the look and feel of the app and how easy it is to navigate. Would be great to see more savings products from Marcus. 3 or 6 months fixed accounts would be great!.Version: 1.5.5
✓ SnapshotThe Snapshot section on the mobile app is broken. It never refreshes from month to month. It says I’m -$22,000 because for some reason it listed a $1000 deposit into an investing account like 20 times as a transaction. The mechanics work fine on a desktop and I love the look and feel of the app. Doesn’t have tons of adds and isn’t crowded with a bunch of other stuff. Still, since there the app is pretty slimmed down and only has 3 or so major features, it would be nice if those features actually worked. They REALLY need to make it so you can edit transactions. If the app duplicates or lists tons of duplicate transactions, there’s no way to edit them..Version: 1.5.2
✓ Let’s see how this goesI just opened up my Marcus accounts & downloaded the app. I like how quick & easy everything was to set up & transfer. The design/ layout is super simple. I like that because I don’t need many functions. I just want the money to sit in there. My only issue is that you can’t name the accounts. I have them separated for different things and this would have been a big plus. Hopefully, that’s the only issue but we’ll see how this goes. Update**** You can name your accounts now! I’m very pleased because this has been my only issue. It’s a wonderful app and I’ve never had a problem with it. Very simple and easy to use. The recurring transfers allow me to save without thinking. And each account can be set up individually which is a plus because I have multiple accounts for different things and prioritize them differently. It also has a pretty comparable interest rate for a HYSA..Version: 1.7.0
✓ Great appVery pleased with the new app, far easier to check your balance and move money than having to log into your account.Version: 1.6.1
✓ A couple of issues on iPhone 14 pro maxApp does what l need but a couple of issues. 1. The app randomly crashes back to iPhone home when the app logs in (have the latest iOS and app). 2. There’s a white horizontal line at the top of the screen, just cosmetic..Version: 1.23.0
✓ A great online bankI’ve been with Chase for over a year now and have found it to have one of the best online apps. It’s functional, easy to use and it works. If you’re off on holiday the system works well in foreign countries..Version: 1.34.1
✓ IPad version huge first blank screenWhen you log in on an iPad all you see is a large blue screen and you have to scroll up to see anything. Also why not auto logout when you use another app like Santander?.Version: 1.6.1
✓ Always reliableAlways been a great working app ,simple and effective . It’s all you need plus a great Banking service too!!.Version: 1.31.2
✓ Opening an accountReally easy process to get you started with everything explained in full.Version: 1.31.2
✓ Amazing appI absolutely love the look and feel of the user interface which is very easy to use. Customer support has always been very helpful and polite when dealing with them on the phone . Would like to see an option to add comments when withdrawing money which would then be added to the transaction page under the amount going out..Version: 1.9.1
✓ Please bring the monthly line graph back!I switched over to Marcus because I used Clarity and loved it. It’s basically the same app with some extra features but Marcus has some differences graphics wise that make it not as useful as clarity. The monthly spending graphic used to have a line graph where you saw the trajectory of your spending for the month based off your current spending rate. Please bring the line graph back!! The pie chart is the same as every other money tracking app I’ve used, in fact this one is worse because it’s not even different colors to see a quick representation of what you spend each month, it’s just different shades of each color which is a cool gradient but not practical. If they fix both of these, I’ll be happy to use it. If not, I’ll try and find something else or just make my own line graph..Version: 1.5.1
✓ Great App so farI have been using Marcus for about a year now. And so far I love the service and the App. Everything is easy to understand. I just wish there’s a straight layout of my saving and the interest, instead of going to many steps to be able to see that. That’s the reason for the 4 stars. I am just confused on the Marcus Insight feature. Why that when the same company own Clarity. And Clarity and Marcus Insight are pretty much the same (same functions). I was trying to see the difference but there’s none..Version: 1.4.3
✓ Glad the app is hereJust downloaded the app. Works perfectly with same login details and Face ID enabled. All my details and bank account to withdraw/add funds has migrated over. Well done 👍.Version: 1.6.1
✓ HappyEnjoying the simplicity of it and also that it seems quite “grown up” as opposed to many other online accounts that almost dumb down your finances..Version: 1.5.5
✓ Really well designed and simpleBeen waiting ages for this app! Very easy to use and well designed user interface.Version: 1.6.1
✓ No App SupportI’ve had an account with Marcus for about a year. I opened my account with the App and did all my transactions with ease up until a month ago. I’m no longer able to login with the App. I type in my login in credentials and an window pops up indicating Marcus’ products and services are only available in the US. When you close the window it goes back to the login on screen. It never advances to my account. It’s stuck there. My VPN is set to USA as always. This window used to pop up before and I would close it, then it would take me to my account. I’ve contacted customer service and no one can resolve this. A ticket was put in, but I have not received a response, but was also told by customer service that there’s no guarantee I will be contacted. I hope the App developer can fix this. This is really an inconvenience not being able to use the App on my phone. Please fix it..Version: 1.5.3
✓ Pretty goodTransfers in and out are speedy. Not too complex. Nice looking app. You can open accounts from within the app. Marcus’ interest rate could be more competitive but that’s not the fault of the app.Version: 1.25.0
✓ Good AppBeen waiting for this app for the longest of times and it’s not disappointed. Easy way to manage my savings account and looks very nice. Can’t grumble at all 👍🏽.Version: 1.5.5
✓ Saving accountApp is amazing , so easy to move money , interest rate is good but could be better rate . I like this bank a lot ..Version: 1.31.2
✓ Finally, noticeable interest in the right direction!I have been a Wells Fargo customer for many years. The only interest I had grown accustomed to seeing was the insane interest payments on my credit card. My Wells Fargo savings account interest gains were pennies and never came close to the ATM and foreign currency transaction fees. I have had my Marcus account only a month and already see the financial benefits. I know it’s only $30 or $40 bucks gain per month (for now) but it’s finally noticeable money in MY direction. Just waiting for your checking account and ATM cards!.Version: 1.0.4
✓ Easiest way to manage accountI love this app, it means I can move money in and out of my account easily, it doesn’t matter where I am Secure with Face ID Can’t fault.Version: 1.6.3
✓ Great bank but…It’s a great bank and a great app, however, the checking account which is the last thing that I’ve been excitedly waiting for from Marcus keeps getting delayed and I’ve recently been hearing and reading reports that some reorganization in Goldman Sachs will affect Marcus and will take them back into focusing mostly on their super wealthy clients. While I’d love to keep using Marcus and I’d love to make it my main bank with a checking account, I can’t help but to feel like I’m losing hope and faith that they will remain a bank that works for me as a customer who isn’t super wealthy. If you’re someone who doesn’t feel that way or is willing to use them until they maybe start saying they can’t anymore then it’s a phenomenal bank, but if you’re like me then it’s probably best to find another place to keep your finances which is what I’ll unfortunately be doing..Version: 1.25.2
✓ A few ideas for spending trackingOverall love the app- clean look, easy to use, and makes it easy to see how my balance has changed over time. I just have a few suggestions on the spending tracking features. Why do I need to manually enter one number for monthly income? You can see my paychecks come in, so i would like to see the app calculate my average monthly income (taking into account the last 3 months or something) and base the snapshots on that. I would also like to be able to split up a transaction for cases like where I paid for an Airbnb or dinner and am getting paid back by a bunch of people - so I want the $100 that I paid to be factored into my snapshot/ metrics, but not have my spending get totally skewed by a $600 transaction..Version: 1.5.2
✓ It’s like transferringThe best app - I use Marcus like a savings account within my main ‘high st’ bank but with much better interest. Transferring money to and from the account is easy and immediate. Not the account with the highest rates but by far the easiest to use. Well done you!.Version: 1.29.0
✓ App is awful & service is no goodI’ve been a Marcus client for a while, but my experience during this pandemic has been terrible. I’m unhappy because their app is not functioning properly on my phone, not to mention their rates are not so great anymore. When I log into the app I can only see the balance on my account. I cannot see the transaction history. I’ve contacted Marcus multiple times about this issue. The first rep I spoke with told me it was my phone that was the problem. THAT’S NOT A GOOD ENOUGH ANSWER BRO LOL. All my other banking apps work just fine except for this one. I don’t think my phone is the problem. The second rep I spoke to said that he escalated my case to their tech department and that they would reach out to me. I’m still awaiting a response weeks later... not great service..Version: 1.4.4
✓ Banking App with lots of PromiseIt’s about as basic of a banking app as it gets, which I like. My favorite part is the greeting with some inspirational quote that makes you feel like you’re a millionaire when you’ve only got a balance of $5.00. The financial wellness part has a lot of promise, but it needs the ability to actually itemize and add separately whatever extra income or expenses can’t be tracked by the account merging as opposed to adding them manually and not knowing what income or expense you’re adding. It also needs to show a negative income number to demonstrate your deficit if it exists to help you better understand how much you’re overspending rather than going to zero net income if you are indeed overspending..Version: 1.3.2
✓ Just missing one feature...Simple, intuitive, and easy to use application. All relevant information (e.g. # of transfers, APY, etc.) is clear and easy to find. Perfect app and service for those looking to keep their emergency fund or short-term savings independent from their day-to-day banking. The ONLY feature I wish they implemented is the ability to define a name for your accounts. I currently have 3 accounts in my app, each with money destined for different things. I’d love to be able to name each account as such. I believe this would greatly improve the user experience given the purpose of this savings product. 4 stars to an otherwise nearly flawless app..Version: 1.1.3
✓ Finally!I’ve been waiting ages for app availability in the UK, and now it’s here I’m eminently satisfied. Has all the functionality necessary, and is visually pleasing too..Version: 1.5.5
✓ Very good.At last. Very easy to set up. Easy to use and everything where you want it. Excellent..Version: 1.6.1
✓ GoodA good simple app that makes account access easier. Just a long time coming. Should have been there day one..Version: 1.6.2
✓ Great app, great serviceImpressed by Goldman Sachs’ customer service with the Apple Card, I opened a Marcus savings account. The app is really well designed and simple to use, the interest rate is good (especially given current declining interest rates) and I enjoy using the account. I saw reviews somewhere that said it was difficult or slow to withdraw your money from Marcus. That is absolutely not true. If I make a withdrawal, it turns up in my bank within 24 hours. Marcus is excellent to use in every way..Version: 1.1.6
✓ Excellent & SimpleExcellent, simple, no-frills app that just works. User interface is easy to use an intuitive. Would just like to see multiple savings accounts added so that I can segregate my savings pots..Version: 1.24.0
✓ Great functionality and serviceProvides a competitive rate of interest and easy access to mange the account..Version: 1.6.1
✓ Great AccountI am very pleased with the account and service I receive from Marcus. They keep you up to date with interest rates etc.Version: 1.28.0
✓ App store SpainI would appreciate if you could include the app in the app store of Spain. There are people that live in the UK but they have their iPhone logged into another store different than the UK one. Thanks.Version: 1.5.5
✓ Great app!Absolutely love the app. Easy to navigate and very smooth. Please fix the area around the status bar on iPhone 14 pro as there is a white bar at the top of the screen..Version: 1.24.0
✓ At last they managed to have an appI was thinking to move my money as they dropped the interest rate so much. They need to put a fixed savings account or I move to Premium bonds.Version: 1.5.5
✓ Pleased I took the leapAfter listening to Martin the money man I decided to take a leap of faith and put my money into Marcus savings. Truly a good move as I get no interest with the bank I am still with after 30years..Version: 1.30.2
✓ Very slow money transfers, unbelievable.Why does it take so long to transfer money in? It takes a few minutes to transfer money in to CHASE Bank but more than 12 hours here. Salik17.Version: 1.22.0
✓ As easy as ABCExcellent site to use on computer or mobile device. Easy to use and update. Like that you get advised of bonus rate increases instead of having to check! Keep up the good work !.Version: 1.16.0
✓ The account and app are so easy to useLove our Marcus account and the app makes it so easy to quickly transfer our money. We’ve saved for house deposits, bought a campervan and it has made big purchases so easy whilst earning some money on our savings. Highly recommend..Version: 1.14.0
✓ So easy to useAlthough in my 70’s I found this account easy to manage. Helpful staff. Instant transfer..Version: 1.30.2
✓ Easiest bank app I have ever usedStraight forward and good Servive and says what it does on the tin gives you up to date interest easy when you think about it a bank that moves with the times That’s so much.Version: 1.31.2
✓ Slick Banking AppNew customer of Marcus Bank. I’ve found the app easy to use and have experienced no issues while using it..Version: 1.26.0
✓ Nice app but needs improvement1. Keeps getting “Please Try Again Later” popup every time I go to a different tab. 2. Lacking institutions added on Insights. Already sent the request to add months ago but no news. 3. Needs more functionality and UI friendly for example dark mode and most importantly stuff that can be done on a desktop should be added to the app. Other than that, the app is just a way to transfer funds and looking at balance..Version: 1.30.1
✓ Very slickSo the app is finally here. Unsurprisingly with a huge bank behind them, the app is very good. Modern looking, everything works nicely together and very slick. It all looks very good and the rates aren’t bad either in the current climate. Worth waiting for..Version: 1.5.5
✓ Great app ; very convenientI love how simple and easy it is to transfer money between accounts. It’s also nice being able to track your growth. I wish the ability to rename/edit account names was available in the app. It’s inconvenient to have to go to the website. Also, I recently broke up my sole savings account into three. The total amount of money is the same, but there is no way to track the total across all accounts. Now, I can only look at each account individually. It’s a minor thing, but would be a nice addition. Other than that, great!.Version: 1.1.6
✓ They are the bestI got a pre approved loan offer and when I tried to complete the application my credit score was hard pulled which affected my credit and I was requested to upload my ID card which I tried to upload on their website/app but I keep getting an error message that they have a technical issue. I called and all their representatives couldn’t find a solution to how I can upload my ID to process my application. They said it’s a general problem and they don’t know how to fix it. So Marcus literally messed up my credit without allowing me complete the application. I regret ever accepting their offer cos the hard pull will remain on my credit report for 2 years for no reason. They don’t have email to reach them. They only have representatives who have no knowledge of the company. Update: My issue was satisfactorily resolved . Thanks.Version: 1.11.0
✓ Great app, could use a few enhancements to make it even better.My wife and I use this app for our high yield savings accounts, to monitor the household monthly spending, and to track investments in one place. We primarily use it to monitor the household spending and I love not only how it presents the data, but also the flexibility it allows to tweak each item. I just really wish we could assign not only categories, but also people for each business my wife and I shop. This would allow us to easily discern not just what categories we’re spending the most on, but also who is doing that spending without having to do the math ourselves. My wife and I use the same cards for almost everything so this would really help us..Version: 1.25.0
✓ Wow.I’m in love with the app already!! The ease of it is unlike any other bank type of app. It’s so easy to link your other accounts and the analysis it does on your spending is beyond words. You have to see it for yourself. I wish I knew about Marcus sooner! I’m so glad I found it when I did though and I’m sure it’s definitely going to help me go in the direction I need to financially. It’s only up from here 🙌 And p.s. normally I don’t write reviews but I literally felt so compelled to do so for this app so I hope this helps someone!.Version: 1.6.2
✓ Worked great, now giving me issuesThe app worked great from the first time I downloaded it until about two weeks ago. Now every time I login, it says I have to confirm or update my information in order to continue. However, every time I click ok and it takes me to the website on a web browser, there is nothing there and I can’t fix it. So it just stays on this screen and I can’t do it anything. I deleted the app and redownloaded it and it worked for a day or two, and now the same thing is happening. Not sure what the issue is, but would love it to be fixed!.Version: 1.2.0
✓ Very SlickAbsolutely no problems with this app. Opens quickly and transfers in both directions appear within minutes from my experience..Version: 1.30.1
✓ ServiceEfficient and professional.Version: 1.30.1
✓ Excellent serviceUpdate: I am pleased to replace my original review that was headed “Frustrating” and move my rating to 5 stars. I was very impressed to receive an email response to my review that enabled us to easily use the app for 2 different accounts on the same iPad..Version: 1.6.4
✓ Great appI love this app—the pie charts are helpful for visualizing where my money is going and I like being able to adjust my spending categories accordingly in case they weren’t correctly placed. One improvement I hope to see in the future is the ability to split transactions into “me” and “others” because I will put my card down at dinner and get paid back by others which is calculated correctly dollar-wise, but distorts the amount that I actually spend eating out because my part of the bill was only $35 but I paid over $100 for the whole thing..Version: 1.5.2
✓ Happy with the account but app could use a little workIm very happy with my Account and the app the only issue was that when i tried making my account on the app it said it couldnt be done and i needed to call to give more information but then i tried making the account on ur website and i was able to make it fine but i was able to sign in with the app no issue and use it with no problem after that.Version: 1.31.2
✓ 5 starsClean, professional banking app. Does everything you’d expect for a Marcus account. Thanks Marcus team (took you long enough ;).Version: 1.5.5
✓ Superb AppFast loading, easy to use, time saving. Difficult to see how it could be better. Top, top application..Version: 1.6.3
😕 Marcus by Goldman Sachs® Negative Reviews
